About the job: The HR Intern will support the Talent Acquisition and HR team in managing hiring requirements for retail stores and corporate functions during the expansion phase. The role will provide hands-on exposure to end-to-end recruitment, onboarding, documentation, and campus hiring activities. Key Responsibilities Support hiring for retail and corporate roles, including resume screening and interview coordination Coordinate walk-in drives, volume hiring, and vendor follow-ups for retail recruitment Assist with campus hiring activities, including coordination with institutes and candidate tracking Support end-to-end onboarding activities such as offer documentation, joining formalities, and induction coordination Maintain and update recruitment trackers, onboarding status, and HR MIS Ensure accurate documentation and employee records as per compliance requirements Support communication with candidates and internal stakeholders Assist the HR team in recruitment drives, audits, and special hiring projectsEligibility Criteria MBA / MSW / PGDM (HR) students or recent graduates Strong interest in Talent Acquisition and HR Operations Good communication and coordination skills Proficiency in MS Excel, PowerPoint, and Word Willingness to work in a fast-paced, high-volume hiring environment Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2026-03-09 23:59:59

About the job: Company Overview Reliance Retail is India's largest and most profitable retailer, recognized for its extensive omni-channel presence and customer-first approach. With over 15,000 stores in 7,000+ cities, we offer high-quality products and deliver superior shopping experiences through robust technology and a skilled workforce. Job Overview The Store Manager position at Reliance Retail in Kottayam is a full-time, mid-level opportunity ideal for experienced professionals. The role demands 4 to 6 years of relevant work experience in a dynamic retail environment. The Store Manager will be responsible for overseeing store operations, ensuring excellent customer service, and achieving sales targets. Qualifications and Skills Sales Management (Mandatory skill): Proven expertise in driving sales performance, meeting targets, and optimizing promotional strategies within a retail environment. Retail Operations: Strong knowledge of day-to-day store operations, inventory management, and adherence to company standards for smooth functioning. Customer Service: Demonstrated ability to deliver exceptional customer experiences, handle escalations, and implement customer-centric policies. Team Leadership: Experience in hiring, training, motivating, and leading store staff to achieve collective performance goals and maintain operational discipline. Cash Handling: Skills in managing cash registers, reconciling daily transactions, and ensuring financial accuracy and compliance with company procedures. Loss Prevention: Knowledge of theft prevention practices, stock audit procedures, and compliance with security norms to minimize shrinkage and losses. Analytical Thinking: Ability to analyze sales data, identify growth opportunities, and make data-driven decisions for business improvement. Communication Skills: Excellent verbal and written communication abilities to effectively coordinate with associates, vendors, and customers, ensuring clarity and professionalism in all interactions. Roles and Responsibilities Oversee daily operations of the retail store, ensuring adherence to company guidelines and achievement of business targets. Drive sales by leading store promotions, monitoring key performance indicators, and fostering a high-performance sales culture. Supervise, train, and mentor team members to ensure excellent customer service and operational consistency. Manage inventory control processes, receive stock deliveries, and facilitate stock replenishment as per business needs. Ensure strict cash handling procedures, reconcile cash registers, and prepare daily and periodic financial reports accurately. Implement and monitor loss prevention measures, conduct regular stock audits, and maintain compliance with all safety standards. Resolve customer issues promptly and professionally, ensuring satisfaction and contributing to customer loyalty. Collaborate with senior management to execute company strategies, analyze store performance, and recommend initiatives for continual improvement. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 4 year(s) Deadline: 2026-03-07 23:59:59

About the job: Company Overview Reliance Retail is India's largest, fastest-growing, and most profitable retailer, renowned for its omni-channel presence with integrated store concepts, digital commerce platforms, and superior customer experiences. Serving 193 million+ customers, we lead the retail industry through innovation, quality, and strategic partnerships. Visit us at www.relianceretail.com. Job Overview The Store Manager position at Reliance Retail in Ernakulam is a full-time, mid-level role responsible for overseeing store operations, driving sales, and ensuring exceptional customer satisfaction. Candidates should possess 4 to 6 years of relevant work experience in retail or sales management. This role is pivotal in leading teams, managing sales targets, and upholding the brands high standards in a fast-paced environment. Qualifications and Skills Extensive experience in sales management with a proven ability to drive revenue growth and meet targets in a dynamic retail environment. (Mandatory skill) Demonstrated expertise in retail operations, with a strong understanding of store workflows and merchandising strategies to maximize profitability. Solid proficiency in team leadership, coaching and developing staff to foster a collaborative, high-performing retail team atmosphere. Skilled in customer retention, utilizing data and relationship management approaches to build customer loyalty and repeat footfall. Experience managing sales operations including inventory, stock rotation, and promotional execution across diverse product portfolios. Proficient in delivering consistent customer service excellence, handling escalations, and proactively resolving queries to drive satisfaction. Effective communication skills for liaising with cross-functional teams, suppliers, and stakeholders to align on business objectives. Strong analytical mindset to interpret sales data, monitor KPIs, and implement process improvements to optimize overall store performance. Roles and Responsibilities Oversee day-to-day store operations to ensure smooth functioning, adherence to company policies, and achievement of business goals. Lead, train, and motivate the store team to consistently deliver superior service, high engagement, and productivity. Develop and implement sales strategies to achieve and exceed store revenue targets, actively monitoring sales performance metrics. Manage inventory levels, merchandising, and stock controls to minimize shrinkage and maintain optimal stock availability. Foster effective customer relationships by resolving issues promptly and ensuring a positive in-store shopping experience. Monitor and analyze store performance data, preparing reports and presenting actionable insights to upper management. Uphold store visual standards by ensuring clean, organized, and merchandise-rich displays in accordance with brand guidelines. Collaborate with regional and corporate teams to roll out company initiatives, campaigns, and operational improvements. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 4 year(s) Deadline: 2026-03-07 23:59:59

We are hiring sales associates for Reliance trends - R K Salai store. The role involves assisting customers, maintaining store displays and achieving daily sales targets. Candidate should be energetic, customer friendly and interested in fashion retail. Both experienced and freshers are welcome!

About the job: Company Overview Reliance Retail is India's largest and fastest growing retailer, offering an outstanding value proposition, superior product quality, and an unmatched shopping experience. With an omni-channel presence across 15,000+ stores in 7,000+ cities, we serve over 193 million customers nationwide across major consumption categories. Visit our website at www.relianceretail.com for more information. Job Overview The Store Manager role at Reliance Retail in Thiruvananthapuram is a mid-level, full-time position responsible for leading retail operations, maximizing store performance, ensuring customer satisfaction, and managing daily store activities. The Store Manager will focus on driving sales and operational excellence within an engaging team environment. Qualifications and Skills Sales (Mandatory skill): Demonstrated expertise in driving sales initiatives, setting and achieving revenue targets to maximize store profitability and overall business success. Retail: Proven experience in managing retail operations with a thorough understanding of market trends, merchandising, product assortment, and inventory management. Supply Chain Management: Ability to coordinate with suppliers, monitor inventory levels, and ensure timely stock replenishment for optimal store functioning. Loss Prevention: Strong understanding and practice of loss prevention strategies including implementing security measures and minimizing shrinkage to protect assets. Vendor Management: Skilled in effectively managing vendor relationships, negotiating contracts, and ensuring quality supply while keeping costs controlled. Customer Service: Exceptional customer service orientation, adept at resolving customer issues efficiently and maintaining high satisfaction levels. Team Leadership: Experience in managing, motivating, and training teams to achieve targets and maintain a collaborative work environment. Analytical Skills: Ability to analyze sales reports, understand key performance metrics, and make strategic decisions to drive store performance. Roles and Responsibilities Lead daily store operations to deliver an exceptional customer experience and achieve sales objectives in line with organizational goals. Implement effective sales strategies and motivate staff to meet and exceed sales targets and KPIs on a consistent basis. Ensure efficient inventory management, stock control, and supply chain coordination for uninterrupted store operations. Monitor and enforce loss prevention and security measures to minimize inventory loss and ensure a safe retail environment. Liaise with vendors and suppliers to maintain product quality, timely deliveries, and favorable commercial agreements. Oversee recruitment, training, and performance management of store staff, fostering a productive and customer-focused team culture. Address customer queries, complaints, and feedback professionally, ensuring high standards of service are upheld. Prepare, analyze, and report on store performance metrics to senior management, identifying growth opportunities and areas for improvement. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 4 year(s) Deadline: 2026-03-07 23:59:59

About the job: We are looking for Executive Assistant to CEO Supply Chain. Please Note: The position will be off roll contractual position. Job Summary The Executive Assistant provides high-level administrative support to senior executives by managing schedules, communications, and confidential information. The EA plays a key role in ensuring the executives time is used efficiently and that daily operations run smoothly.Key Responsibilities 1) Manage executive calendars, appointments, and meetings 2) Coordinate travel arrangements and prepare itineraries 3) Handle emails, phone calls, and correspondence on behalf of the executive 4) Take meeting notes and track follow-up actions 5) Maintain confidential files and sensitive information 6) Liaise with internal teams and external partners 7) Perform general administrative tasks as needed If you are interested, Kindly share your update resume and CTC details on aishwarya.more@ril.com Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2026-03-06 23:59:59

About the job: Company Overview Reliance Retail is India's largest and most profitable retailer, delivering superior products and an unmatched shopping experience through an extensive omni-channel network. With over 15,000 stores in 7,000+ cities and a focus on innovation and value, Reliance Retail leads the industry in customer service, quality, and reach. Job Overview We are seeking a Junior Trader specializing in Spices, specifically Green Cardamom, for our Cochin location. As a full-time member of our dynamic trading team, you will focus on commodity trading, negotiation, and actively managing trading positions. This is a unique opportunity to further your career with a leader in the retail sector. Qualifications and Skills Expertise in Black Cardamom (Mandatory skill), demonstrating in-depth knowledge of the product and its trading aspects within the commodities market. Proven experience in Black Cardamom Trading, including thorough understanding of market trends, pricing strategies, and trading practices essential for successful sales and procurement. Ability to monitor trading positions accurately to optimize profitability, minimize losses, and manage exposure within the trading portfolio effectively. Demonstrated skills in Commodity Trading, enabling the candidate to seamlessly handle multiple spice commodities, ensuring compliance, and identifying trading opportunities. Strong negotiation abilities are required for securing optimal terms with suppliers, buyers, transporters, and other stakeholders across the supply chain. Familiarity with trading software and analytical tools to support data-driven trading decisions and reporting for business objectives. Excellent communication skills, enabling smooth coordination with internal teams and external partners to facilitate prompt transaction settlements and issue resolutions. Ability to work in a fast-paced environment, prioritize effectively, and uphold high standards of integrity and professionalism at all times. Green Cardamom and Spices (Mandatory skill) proficiency, critical for day-to-day operations and long-term trading strategy execution. Roles and Responsibilities Manage end-to-end trading activities for Black Cardamom and other spices to maximize profitability and maintain product quality standards. Analyze market trends, monitor trading positions, and develop insights to inform buying and selling decisions for spices commodities. Conduct and participate in negotiations with suppliers, buyers, and transporters to secure competitive pricing and ensure timely product delivery. Develop and maintain strong supplier and vendor relationships to guarantee consistent procurement and supply of quality Black Cardamom. Collaborate with internal teams including logistics, quality control, and finance to ensure seamless transaction processing and product flow. Prepare regular trading reports, perform risk analysis, and optimize strategies based on market movements and organizational objectives. Ensure compliance with regulatory standards, company policies, and best industry practices throughout all trading processes. Participate in team meetings, contribute to process improvements, and actively share insights for continuous business growth in the spices segment. Who can apply: Only those candidates can apply who: have minimum 10 years of experience Salary: Competitive salary Experience: 10 year(s) Deadline: 2026-03-06 23:59:59

About the job: Company Overview Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence, delivering superior quality products and outstanding value to millions of customers nationwide. Leveraging industry-leading technology and a vast network, we create meaningful value for all stakeholders across the retail landscape. Job Overview The Junior Trader Spices Turmeric role at Reliance Retail is a full-time, mid-level position based in Sangli. The role offers an exciting opportunity to work with the largest retailer in India, focusing on strategic trading, procurement and management of turmeric and other spices. Candidates will be immersed in a dynamic trading environment with opportunities to develop commercial and supply chain acumen. Qualifications and Skills Expertise in turmeric and spices with in-depth knowledge of sourcing, market trends, and trading practices (Mandatory skill). Strong experience and demonstrated proficiency in turmeric trading, including an ability to analyze market dynamics and negotiate effectively. Prior experience in drafting and reviewing supplier contracts to ensure compliance with internal policies, legal standards, and risk mitigation. Solid vendor management skills for building reliable relationships and maintaining high-quality supplier performance across the value chain. Data management skills, including tracking inventory, analyzing pricing trends, and using digital tools for effective decision-making. Ability to coordinate with cross-functional teams, ensuring seamless logistics and on-time procurement to meet business objectives. Strong communication, negotiation, and problem-solving abilities to interact with manufacturers, farmers, and merchants involved in spice trading. Proficient in preparing reports, maintaining documentation, and ensuring compliance with quality and regulatory standards in the turmeric sector. Deep knowledge and hands-on experience in spices, with an emphasis on turmeric as a crucial commodity within the retail supply chain (Mandatory skill). Roles and Responsibilities Source, negotiate, and trade turmeric and related spices from suppliers, ensuring timely procurement and quality standards. Draft and review supplier contracts, ensuring compliance with legal, commercial, and company-specific requirements. Build and maintain strong relationships with vendors, manufacturers, and farmers, fostering supply chain efficiency and partnership. Analyze market trends, pricing, and inventory levels to make informed trading and purchasing decisions in alignment with company objectives. Oversee all aspects of vendor management, including supplier evaluation, performance monitoring, and dispute resolution. Manage and maintain accurate data relating to procurement, trading volumes, and market analysis for periodic reporting. Coordinate with logistics, quality assurance, and warehouse teams for timely delivery and adherence to quality parameters. Proactively identify and mitigate risks in the supply chain, ensuring business continuity and compliance with regulatory policies. Who can apply: Only those candidates can apply who: have minimum 10 years of experience Salary: Competitive salary Experience: 10 year(s) Deadline: 2026-03-06 23:59:59

About the job: Managing production application support. Working at level 2 giving expert support and information to the queries raised by the end user. To understand the business process and provide consultation services. Provide Business analyst perspective to the recurring incidents and help in RCA of the problems. Driving timely resolution of customer issues within the expected SLA. Preparing and maintaining KEDB for all the known issues. Coordination with Product team / Development team for the next level support, bug-fixes and deliveries. Drive and manage the 1st level support team for the issue resolution. Involvement in UAT and application deployments. Primary Primary Skills. Strong working knowledge of SAP MM/WM module. Strong conceptual knowledge of MM in areas like Purchasing, Physical Inventory, Pricing, Stock transfers. Strong knowledge related to interface monitoring inbound queue, outbound queue RFCs and IDOCS. Strong integration knowledge of MM integration with other modules like SD, FICO and WM, Knowledge of STOs and deliveries are prefer. Knowledge related to SAP WM process like Warehouse Structure, Master data, inbound and outbound process and HU management. Knowledge of production support, client interaction and issue resolution. Good communications skills Ability to articulate clearly in English. Willing to work in shifts. Good Analytical, Problem Solving Skills and Interpersonal Skills. Knowledge of project management and transition. Secondary Skills. ITIL certification is preferred Retail / Warehouse Management domain background shall be preferred Who can apply: Only those candidates can apply who: have minimum 2 years of experience are Computer Science Engineering students Salary: Competitive salary Experience: 2 year(s) Deadline: 2026-03-07 23:59:59

About the job: Company Overview Reliance Retail is India's largest and most profitable retailer, delivering superior products and an unmatched shopping experience through an extensive omni-channel network. With over 15,000 stores in 7,000+ cities and a focus on innovation and value, Reliance Retail leads the industry in customer service, quality, and reach. Job Overview We are seeking a Junior Trader specializing in Spices, specifically Green Cardamom, for our Cochin location. As a full-time member of our dynamic trading team, you will focus on commodity trading, negotiation, and actively managing trading positions. This is a unique opportunity to further your career with a leader in the retail sector. Qualifications and Skills Expertise in Green Cardamom (Mandatory skill), demonstrating in-depth knowledge of the product and its trading aspects within the commodities market. Proven experience in Green Cardamom Trading, including thorough understanding of market trends, pricing strategies, and trading practices essential for successful sales and procurement. Ability to monitor trading positions accurately to optimize profitability, minimize losses, and manage exposure within the trading portfolio effectively. Demonstrated skills in Commodity Trading, enabling the candidate to seamlessly handle multiple spice commodities, ensuring compliance, and identifying trading opportunities. Strong negotiation abilities are required for securing optimal terms with suppliers, buyers, transporters, and other stakeholders across the supply chain. Familiarity with trading software and analytical tools to support data-driven trading decisions and reporting for business objectives. Excellent communication skills, enabling smooth coordination with internal teams and external partners to facilitate prompt transaction settlements and issue resolutions. Ability to work in a fast-paced environment, prioritize effectively, and uphold high standards of integrity and professionalism at all times. Green Cardamom and Spices (Mandatory skill) proficiency, critical for day-to-day operations and long-term trading strategy execution. Roles and Responsibilities Manage end-to-end trading activities for Green Cardamom and other spices to maximize profitability and maintain product quality standards. Analyze market trends, monitor trading positions, and develop insights to inform buying and selling decisions for spices commodities. Conduct and participate in negotiations with suppliers, buyers, and transporters to secure competitive pricing and ensure timely product delivery. Develop and maintain strong supplier and vendor relationships to guarantee consistent procurement and supply of quality Green Cardamom. Collaborate with internal teams including logistics, quality control, and finance to ensure seamless transaction processing and product flow. Prepare regular trading reports, perform risk analysis, and optimize strategies based on market movements and organizational objectives. Ensure compliance with regulatory standards, company policies, and best industry practices throughout all trading processes. Participate in team meetings, contribute to process improvements, and actively share insights for continuous business growth in the spices segment. Who can apply: Only those candidates can apply who: have minimum 10 years of experience Salary: Competitive salary Experience: 10 year(s) Deadline: 2026-03-06 23:59:59

About the job: Job Description Responsible for presentation, sales, profitability, VM and customer satisfaction of categories/brands in the respective department Achieve revenue, gross margin Control inventory level and shrinkage Increase margins and minimize expenses Achieve higher average transaction value per customer Stores to look as per guidelines Ensure that sales team meets customers need Assist customer for location of product, point of purchase and answer questions Ensure effective stock and VM Monitor sales figure/inventory planning Gather consumer data for feedback Adhere to Mockshop guidelines SOP Implementation and Adherence in department. Sales staff are trained and constantly updated Product knowledge, brand differentiation Recognize and develop talent Optimize manpower resource for category Functional and behavioral training Mentor sales assistance through training and career planning Update category and store associates on latest development in new product/brands and presentation/selling technique Screening Questions Current location? Expected salary? Notice period? Relevant work experience? Preferred job type? Current salary? Candidate's industry domain? Gender? Who can apply: Only those candidates can apply who: have minimum 3 years of experience Salary: Competitive salary Experience: 3 year(s) Deadline: 2026-03-07 23:59:59

About the job: Company Overview Reliance Retail, India's largest and most profitable retailer, is renowned for its omni-channel presence, strong supply chain, superior product quality, and outstanding customer experience. Operating with over 15,000 stores across 7,000+ cities, Reliance Retail leads innovation in retail solutions nationwide. Job Overview The Junior Trader Spices (Coriander or Fenugreek) will be responsible for trade execution and purchase and sale of coriander and fenugreek spices. This mid-level, full-time position is based in Neemuch and requires a minimum of 4 years and maximum of 6 years of work experience in a related field. Roles and Responsibilities This role supports the Product Owner of Spices in driving the P&L of the commodity, making trading decisions and executing the trades. The role assists in planning and analysis, formulation of trading strategies, management of market risks and development of strong relationships with suppliers and customers. It also works directly on the trade execution and collaborates with the operations team to coordinate the operations associated with Spices trades. Support the Product Owner - Spices in delivering the planned top line and bottom line for the commodity. Monitor and provide inputs on international, national, and regional developments and market movements for Spices, in collaboration with the research team. Support in the formulation of the overall market strategy for Spices trading and trading strategies basis supply and demand analysis. Propose trades based on formulated strategies and emergent opportunities and initiate trades. Monitor trading positions and implement risk management strategies to mitigate potential losses and hedge against price volatility and market uncertainties. Execute the paperwork necessary for implementation of trading decisions, and drive completion of the financial transactions. Negotiate favorable terms for purchasing and selling Spices considering quality, price and delivery terms. Draft and review contracts with suppliers and customers. Collaborate with the trade operations team to ensure smooth on-ground execution of trades and resolve any bottlenecks promptly. Ensure compliance with contract terms and conditions, and resolve any disputes in a timely manner. Ensure complete compliance with both Reliances internal trading policies as well as all applicable statutory requirements across all trading activities. Maintain accurate and up-to-date records of trades, contracts, and related documentation. Provide regular reports on market trends, trade performance, and risk exposure to management. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: Competitive salary Experience: 4 year(s) Deadline: 2026-03-06 23:59:59

About the job: Providing customer service - Greet Customer with smile - Receiving of Stocks and arrange stocks as per the planogram, FIFO & FEFO - Scan products, complete billing. Providing customer service - Greet Customer with smile - Receiving of Stocks and arrange stocks as per the planogram, FIFO & FEFO - Scan products, complete billing. Providing customer service - Greet Customer with smile - Receiving of Stocks and arrange stocks as per the planogram, FIFO & FEFO - Scan products, complete billing.Providing customer service - Greet Customer with smile - Receiving of Stocks and arrange stocks as per the planogram, FIFO & FEFO - Scan products, complete billing. Providing customer service - Greet Customer with smile - Receiving of Stocks and arrange stocks as per the planogram, FIFO & FEFO - Scan products, complete billing. Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2026-03-08 23:59:59

Company Overview Reliance Retail is India's largest, fastest growing and most profitable retailer with a vast omni-channel presence. Established in 2006, we aim to revolutionize retail with excellent value propositions, quality products, and unmatched shopping experiences. Serving over 193 million loyal customers across a range of categories, we maintain the largest store network nationwide with a strong supply chain, backed by a skilled workforce, providing top-tier customer service. Headquartered in Mumbai, Maharashtra, we are a leader in the retail industry. Job Overview We are seeking a dedicated Senior Customer Service Associate to join our team at Reliance Retail in Jaipur. This full-time, junior-level position requires candidates to have 1 to 3 years of relevant experience. The successful candidate will leverage their expertise in footwear sales, customer service, and more to enhance our customer interactions and drive satisfaction. Qualifications And Skills Must have a strong background in customer service, ensuring excellent communication and satisfaction. (Mandatory skill) Proven experience in footwear sales and knowledge of the footwear retail environment is essential. (Mandatory skill) Experience in sales operations, effectively managing daily retail activities and maximizing store efficiency. Genuine enthusiasm for helping customers and a proactive approach to resolving their concerns. Ability to handle customer queries and provide solutions in a timely and professional manner. Excellent verbal and written communication skills, adaptable to a fast-paced retail environment. Footwear experience with a deep understanding of customer preferences and market trends. (Mandatory skill) Ability to work collaboratively in a team environment while also handling tasks independently. Roles And Responsibilities Assist customers by providing exceptional service and addressing any inquiries or concerns they may have. Utilize expertise in footwear to guide customers in making informed purchasing decisions. Maintain a thorough knowledge of product offerings and current promotions to enhance sales. Handle sales operations and ensure smooth running of store activities on a day-to-day basis. Work closely with the team to achieve sales targets and improve the overall customer experience. Remain updated on industry trends and incorporate new strategies to boost customer satisfaction. Assist in store merchandising, inventory management, and the upkeep of a welcoming retail environment. Develop positive customer relationships, increasing loyalty and boosting repeat business.

Company Overview Reliance Retail is India's leading and fastest-growing retailer, renowned for its omni-channel presence, superior product quality, and exceptional customer experiences. With a vast network across 7,000+ cities and innovative digital platforms, Reliance Retail is committed to delivering outstanding value and service to millions of customers nationwide. Job Overview The Customer Service Specialist role at Reliance Retail is a full-time, entry-level (Fresher) opportunity based in Jaipur. The selected candidate will be responsible for delivering exceptional customer support, efficiently addressing queries, and helping maintain our reputation for service excellence. Applicants with 0 to 1 year of work experience are welcome to apply. Qualifications And Skills Customer Support (Mandatory skill): Ability to handle questions, complaints, and requests professionally and with consistent courtesy, ensuring continuous customer satisfaction and loyalty. Communication Skills (Mandatory skill): Exceptional verbal and written communication skills to articulate solutions clearly and build rapport with diverse customers in real time. Active Listening (Mandatory skill): Capable of listening attentively to customer concerns, accurately understanding needs, and responding with pertinent solutions to fulfill expectations. Time Management: Demonstrated skill in prioritizing tasks, managing multiple customer requests, and meeting deadlines within a fast-paced retail environment. Product Knowledge: Willingness to continually enhance knowledge of Reliance Retail's offerings to provide accurate guidance and detailed product information to customers. Microsoft Office: Familiarity with using basic Microsoft Office tools such as Word, Excel, and Outlook to document interactions and facilitate internal communication efficiently. Problem Solving: Ability to identify core issues, think critically, and deliver prompt, practical solutions that resolve concerns while adhering to company policies. Adaptability: Capable of adjusting to changes in processes, technology, and customer expectations, supporting the dynamic nature of the retail sector. Roles And Responsibilities Respond promptly to customer inquiries through various channels including phone, email, and in-store interactions, ensuring a positive customer experience at all times. Resolve product or service complaints by clarifying customer concerns, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. Maintain up-to-date knowledge of products, promotions, store policies, and procedures to accurately assist customers and address their needs efficiently. Document customer interactions, transactions, comments, and complaints accurately in Microsoft Office systems for internal records and analysis. Collaborate closely with fellow team members and other departments to escalate issues and achieve optimal resolutions in a timely manner. Provide feedback on recurring customer issues and suggest potential improvements to enhance service quality and operational processes. Support the store team in achieving overall service standards, compliance, and customer-centric goals as laid out by Reliance Retails philosophy. Continuously work to build product knowledge and stay aware of latest trends, services, and updates within the retail sector.

1. Footwear sales and customer support 2.Inward and outward maintenance 3.Back office related work

Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

Company Overview Reliance Retail is India's largest and fastest-growing retailer, offering a superior omni-channel shopping experience across diverse categories such as electronics, fashion, grocery, and more. With a robust technology infrastructure and a well-trained workforce, Reliance Retail ensures exceptional customer value and is committed to building a win-win ecosystem for all stakeholders. Job Overview The Senior Retail Store Manager will lead all aspects of store operations at our Karur location, ensuring efficient management, strong sales performance, and excellent customer service across all retail functions. This is a full-time, senior-level role requiring 7 to 10 years of relevant work experience in the retail industry. Qualifications And Skills Demonstrated proficiency in store management with significant hands-on responsibility for overall operational efficiency (Mandatory skill). Strong retail sales acumen with an ability to strategize and implement initiatives that drive revenue growth and enhance customer satisfaction. Proven track record in shrinkage control, implementing effective loss prevention policies, and maintaining optimal stock levels to minimize losses. Experience in P&L management, including budget planning, cost control, and in-depth financial reporting to optimize profitability. Exceptional team leadership abilities with experience recruiting, training, motivating, and managing diverse store teams for peak performance. Thorough understanding of store operations, process optimization, visual merchandising, and supply chain management for a seamless in-store experience. Outstanding communication and interpersonal skills with proven aptitude for building lasting relationships with customers, team members, and management. Analytical mindset with proficiency in leveraging data and technology platforms to ascertain opportunities for performance improvement and risk mitigation. Roles And Responsibilities Oversee end-to-end store management, ensuring targeted sales, top-notch customer experiences, and compliance with company standards and policies. Drive sales strategies, promotions, and initiatives to exceed revenue targets and increase market share within the Karur region. Monitor inventory, manage shrinkage control measures, and implement loss prevention programs to safeguard assets and optimize stock levels. Take ownership of P&L responsibilities, ensuring effective budget utilization, cost management, and financial reporting for the store. Lead, motivate, and develop the store team through continuous training, performance evaluations, and fostering a culture of excellence. Ensure efficient execution of store operations, merchandising standards, and compliance with safety and regulatory requirements. Identify and resolve operational issues proactively to enhance workflow, staff productivity, and customer satisfaction. Represent the brand positively in the local community and build strong relationships with customers, vendors, and business partners. Interested candidates share your resume to [HIDDEN TEXT]

Floor expereince Team Leaders required