Company OverviewReliance Retail, India's largest and fastest growing retailer, offers a diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail serves over 193 million loyal customers with an extensive portfolio of consumer electronics, fashion & lifestyle, grocery, pharma, and connectivity across 15,000+ stores in over 7,000 cities. Our approach is driven by innovation across people, processes, and technology to deliver superior value to our stakeholders.Job OverviewWe are seeking a junior-level Talent Acquisition Specialist for a contracted and fixed-term employment position located in Bangalore Urban. This role focuses on identifying and acquiring top talent to meet the strategic goals of Reliance Retail. The successful candidate will be responsible for implementing effective recruitment strategies and ensuring a diverse and inclusive hiring process.Qualifications and Skills Proficiency in managing Applicant Tracking Systems (Mandatory skill) is essential for efficient handling of recruitment processes. Experience with Boolean Search Techniques (Mandatory skill) to effectively source and identify suitable candidates. Advanced Candidate Sourcing skills (Mandatory skill) to build and manage a talent pipeline for future hiring needs. Highly skilled in using LinkedIn Recruiter to identify and engage with potential candidates. Expertise in Interviewing Techniques to evaluate candidates effectively and ensure alignment with job requirements. Proficient in Employer Branding Strategies to position Reliance Retail as an employer of choice in the industry. Committed to Diversity and Inclusion Initiatives to encourage a varied and representative workforce. Ability in Data-Driven Recruitment, utilizing analytics to inform recruitment decisions and strategies.Roles and Responsibilities Develop and execute innovative recruitment strategies to attract top talent aligned with company goals. Utilize various sourcing channels, including social media and job boards, to identify prospective candidates. Conduct comprehensive interviews and assessments to shortlist qualified candidates effectively. Collaborate with hiring managers to understand job requirements and tailor recruitment strategies accordingly. Implement employer branding activities to enhance Reliance Retail's presence in the employment market. Ensure compliance with recruitment policies and practices, focusing on diversity and inclusion in hiring. Manage candidate experience during the recruitment process, maintaining clear communication and professionalism. Analyze recruitment data to track metrics and refine recruitment strategies for optimal results.

Roles and Responsibilities: Dispenses and Fits Accurate Prescriptions Dispenses accurate prescriptions and fits spectacles, contact lenses and other optical aids. Refraction, diagnosis and Customer Consultation Perform refraction and diagnosis to meet customer’s needs. Give advice to patients on: lens types, frames and styling; fit contact lenses and care; use of low vision aids, adjustments and repairs to spectacles. Inventory Management Manage inventory of lenses and range of optical products and give inputs on orders of the same. Reporting Provide regularly, necessary qualitative and quantitative reports to management on sales and stock as well as feedback on customers for their preferences etc. to facilitate decision making. Quality Control and Consultant Ensures quality of eye measurements. Regularly audits fitments and dispensing techniques of Opticians and maintains reports. This role is the point of escalation for Opticians for cases which require higher consultationQualification: D.Optom/ B.Optom/ M.Optom

Job Title: Customer Data Analyst (Development Focus) Role Description: As a Customer Data Analyst with a development focus, you will play a critical role in leveraging our customer data analytics infrastructure, providing inputs towards its refinement, and enabling extraction of actionable insights from customer behaviour to drive business growth. You will collaborate closely with the development team to integrate data pipelines, build custom analytics models, and deliver data-driven insights that inform customer communication & merchandise planning / buying / pricing decisions. Key Responsibilities: Data Collection and Integration: Design and implement data pipelines to Integrate customer data from various sources (CRM, website analytics, app usage, etc.) ensuring data quality and consistency. Collaborate with data analyst team to create data ingestion frameworks and APIs for seamless data flow. Data Analysis and Modelling: Conduct exploratory data analysis to identify trends, patterns, and key customer segments. Develop predictive models using machine learning techniques to forecast customer behaviour (e.g., churn prediction, purchase propensity, etc). Build custom analytics dashboards and reports to visualize key metrics and insights for product teams. Data Infrastructure Development: Participate in the design and implementation of our data warehouse architecture. Develop data quality checks and monitoring systems to ensure data accuracy. Proactively identify and implement new data analysis tools and technologies to enhance capabilities. Required Skills and Qualifications: Technical Skills: Strong proficiency in SQL for data manipulation and query writing. Familiarity with programming languages like Python and statistical analysis packages. (Valuable Addition) Knowledge of data visualization tools (e.g., Tableau, Power BI). Analytical Skills: Ability to interpret complex data sets and extract meaningful insights. Experience with statistical analysis techniques (e.g., regression analysis, hypothesis testing, A/B Testing). Strong problem-solving skills to identify root causes and develop data-driven solutions. Communication and Collaboration: Ability to collaborate effectively with cross-functional teams (business, RRA team, marketing). Comfortable working in a fast-paced environment with tight deadlines. Good communication skills to clearly present complex data findings to stakeholders.

Job Title: Manager – Unified CRM & LoyaltyRole Description: We are seeking a strategic and analytical Loyalty & Customer Retention practitioner to join our team to drive CLTV initiatives across the portfolio of our brands. The ideal candidate will leverage data insights to develop and implement customer retention mechanisms, drive cross-brand acquisitions, create self-serve reporting solutions, develop planning playbooks, and evaluate the compliance and effectiveness of CRM & Loyalty implementation of individual brands by monitoring a CRM Health Scorecard. This role requires a blend of analytical expertise, strategic thinking, direct marketing capabilities and a strong communication skills. Key Responsibilities: CRM Guidance Across Brands: Serve as a central point of contact for CRM best practices across all brands within the organization. Develop and maintain a comprehensive CRM strategy that aligns with overall business objectives and brand-specific goals. Provide expert advice and support to brand teams on CRM campaign planning and execution. Mechanism Development & Implementation: Design and implement CRM mechanisms to drive customer engagement, retention, and loyalty. Develop and optimize automated CRM workflows and trigger-based campaigns. Evaluate and recommend new CRM technologies and tools. Brand Health CRM Monitoring: Develop and maintain dashboards and reports to monitor key brand health metrics within the CRM system. Analyze customer behavior and feedback to identify trends and opportunities for brand improvement. Provide actionable insights to brand teams based on brand health analysis. Self-Serve Reporting & Playbook Development: Create and maintain self-serve reporting solutions to empower brand teams to access and analyze CRM data independently. Develop comprehensive CRM playbooks and training materials to guide brand teams in effective CRM planning and execution. Create documentation on how to use tools and track achieved metrics. Tools & Achievement Tracking: Evaluate the effectiveness of CRM tools and technologies used across brands. Track and report on the achievement of CRM goals and KPIs. Provide feedback to CRM tool vendors on improving their products. Qualifications & Experience: Bachelor's degree in business, marketing, statistics, or a related field. Proven experience in managing (preferably leading) a Loyalty (or structured CRM) program Strong understanding of customer retention metrics, tools and marketing automation platforms. Expertise in data analysis, reporting, and dashboard creation. Excellent communication, presentation, and training skills. Ability to translate complex data into actionable insights and strategic recommendations. Ability to create documentation and training materials. Preferred Exposure : Experience with multi-brand CRM / Loyalty management or platforms Knowledge of advanced analytics techniquesSkills: CRM Strategy & Planning Multi-Brand CRM Management Data Analysis & Reporting Customer Segmentation & Targeting Marketing Automation Dashboard Development Playbook & Training Material Creation Project Management Documentation skills Multi-stakeholder Management Dealing with ambiguity & complexity

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Vashi, MaharashtraKey Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programsKey Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit scoreFunctional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & OrganizingBehavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

This role ensures that the products marketed under Reliance Consumer Products are sold to the retail outlets via distributors and super stockist1.1. Assist ASM in sales planning, including beat plans, new merchant opening, and sub-dealer appointment, while ensuring execution of top merchant management and loyalty programs.1.2. Ensure adherence to monthly and daily planning for Customer Sales Officers regarding outlet coverage and product sales.1.3. Support distributors with processes to realize their interests, manage ROI, and ensure claim settlement, while guiding a team of CSO’s for optimal results.1.4. Report competition activities and geographical performance monthly to the Area Sales Manager, ensuring the implementation of schemes and trade marketing plans in the assigned geography.1.5. Ensure CSO’s attend daily gate meetings to convey daily priorities and guide them through joint fieldwork to enhance sales pitch.1.6. Ensure CSO’s conduct adequate merchandising in key outlets.1.7. Manage inventory levels of distributed by Super Stockist, Distributors, and retail outlets.1.8. Ensure CSO’s adhere to beat plans, achieve daily sales targets, and track daily sales, providing reports to MIS Executives/Area Sales Managers.1.9. Review CSO and Senior CSO on a regular basis and improve their sales pitch1.10. Ensures the Schemes and Trade Marketing plan are understood by CSO’s to ensure sales revenue

Job DescriptionThis role ensures the primary and secondary target achievement of the products marketed under RCPL for the assigned territory. Handle General Trade for the SBU and the category they would be responsible for -1.1. Facilitate appointment of super stockist, distributors, and wholesale/retail traders via ASEs.1.2. Support distributors with processes to realize their interests, manage ROI, and ensure claim settlement, while guiding a team of ASE’s for optimal results.1.3. Report competition activities and geographical performance monthly to the Sales Manager, ensuring the implementation of schemes and trade marketing plans in the assigned geography1.4. Facilitate daily gate meetings for CSO and ASEs to convey priorities and guide them through joint fieldwork to enhance sales pitch.1.5. Work from the Market on daily basis with the Sales Executives and Sales officers to drive secondary sales at the Retailer points1.6. Conduct joint fieldwork with ASEs to improve sales performance and ensure proper merchandising.1.7. Manage inventory levels and sales targets for ASEs, providing comprehensive reports to stakeholders.1.8. Review ASE performance regularly, ensuring understanding of schemes and trade marketing plans.1.9. Focus on hiring the right talent at ASE and CSO level and cascade sales training programs effectively.1.10. Conduct quarterly reviews with the team and mentor potential members for career advancement.1.11. Prepare Go to Market strategy to improve the product footprint and increase outlet reach by proper sales planning including beat plans, new merchant opening, and sub-dealer appointment.Formulate business plans for assigned areas to optimize top-line growth.

Designation: Fashion ConsultantBrand: GASGrade: A1Location: BangaloreWhat’s in it for you? A Fashion Consultant is a type of personal image consultant who specializes in wardrobe and makeup improvement. These professionals typically help clients make clothing style choices appropriate to a variety of social situations, including personal and business settings. They often also offer related services, such as closet organization, colour and style advice, and shopping tips.Fashion Consultants typically offer expertise on more than just clothing. They often help clients to choose obsequious clothes, jewellery, footwear’s, and eyewear choices as well. Some may also emphasize a comprehensive fashion design, or overall style, for their clients. These consultants may try to enhance a client’s self-esteem by helping him feel both comfortable and confident in his new wardrobe.Here's what you bring to the table Contribute to achieve store KPIs. Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range. Believes and lives the attitude of “Sheer customer delight” – go beyond Contribute towards merchandising and keeping the ambience is in accordance with the Brand standards and guidelines. Live the “ownership mentality” – looks for areas to contribute on factors impacting overall store performance – create niche for the store in the vicinity\mall. Ability to deliver on all aspects with least guidance from the store manager. Dealing well with different viewpoints as part of a (multidisciplinary) team. Work co-operatively with equals or other team members to set responsibilities. Share information, ideas and suggestions to accomplish mutual goals.Role Requisites Superior understanding of Indian retailing and global trends. Good communication and interpersonal skills - understand customer needs Good at relationship building - conversion to sales Ability to follow brand and store guidelines Good operations experience – receiving stock, inventory keeping, cash handling etc. Ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product. Should be able to share multiple instances of “Customer Delight” and strong “one-to-one relationship building”.Perks & Benefits of this role: ROCK & RAP Program – Opportunity for quick lateral & vertical growth within 6 months UNO/ JUNO - Employee Discounts on all our brands Lucrative PLI structure Brand Uniform / Allowance Medical insurance coverage for Self & FamilyPlease share the resume along with 3-4 casual photographs Komal.Arora@ril.com

Roles and Responsibilities: Dispenses and Fits Accurate Prescriptions Dispenses accurate prescriptions and fits spectacles, contact lenses and other optical aids. Refraction, diagnosis and Customer Consultation Perform refraction and diagnosis to meet customer’s needs. Give advice to patients on: lens types, frames and styling; fit contact lenses and care; use of low vision aids, adjustments and repairs to spectacles. Inventory Management Manage inventory of lenses and range of optical products and give inputs on orders of the same. Reporting Provide regularly, necessary qualitative and quantitative reports to management on sales and stock as well as feedback on customers for their preferences etc. to facilitate decision making. Quality Control and Consultant Ensures quality of eye measurements. Regularly audits fitments and dispensing techniques of Opticians and maintains reports. This role is the point of escalation for Opticians for cases which require higher consultaion

Roles And Responsibility: Achieve and exceed sales target for the store by ensuring product availability, product presentation, customer service and overall high level of store standards and customer experience. Control expenses within the budget by proper planning, efficient and effective utilization of resources and reducing wastage. Ensure that shrinkage is within the budgeted norm by adherence to proper stock management procedures and vigilance without adversely affecting the customer service levels. Ensure that the store and its people are in compliance with the policies and procedures of the company as well as relevant laws that apply including but not limited to licenses, all employment laws, wage and working hours, working conditions, human rights and equal employment opportunities. Ensure that high standards of retail are maintained at the store including implementing of Planogram, discipline of operating hours, Hygiene, Health & Safety, Security, Product availability, ticketing, visual merchandising, staffing etc. Provide regularly, necessary qualitative and quantitative reports to management on customers, sales, stock, competition, promotions etc. to facilitate strategy alignment and decision making. Ensure implementation of Marketing, promotions and Visual Merchandising plans and programmes at store level. Ensure that company assets in the store are properly maintained, accounted and utilized to maximize returns. Manage inventory in a manner that it is correctly accounted, available, provides high returns on investment and is not prone to ageing and waste. Provide input to planning, budgeting and forecasting to assist in business planning process. Ensure that all administrative processes pertaining to people management including but not limited to Scheduling, Attendance, Leave, PMS, grievance handling, etc. are carried out in a timely and accurate manner. Provide leadership to the store team to improve their engagement and contribution by coaching, mentoring, and culture & Team building, personal & professional development and participation thereby also ensuring retention and talent development for business expansion and growth. Ensure customer delight by delivering high standards of retail environment, product availability & presentation, high quality staff interface, resolution of customer complaints and speedy check out, thereby maintaining high level of customer loyalty.

Qualification: Minimum 10th passRoles and Responsibilities Achieve and exceed sales target for the category by enhancing conversion ratios and average transaction values through satisfactory consumer counseling and delivering customer service of the highest standards; cross selling and up selling. Ensure that shrinkage is within the budgeted norm by adherence to proper stock management procedures and vigilance without adversely affecting the customer service levels. Ensure compliance with SOP, Company policy and standards. Ensure that high standards of retail are maintained at the store by ensuring stocking of products and display with adherence to standards and assist in stock staking. Ensure accurate and smooth sales transaction, cash handling and accounting and performance of other cashiering duties in accordance with the SOP. Provide regularly, necessary qualitative and quantitative reports to management on sales and stock as well as feedback on customers for their preferences etc. to facilitate decision making.

Role & responsibilities The CRM Manager is responsible for developing and managing customer relationship strategies to enhance customer retention, loyalty, and lifetime value. This role involves overseeing CRM systems, analyzing customer data, and creating targeted marketing campaigns to engage customers, build strong relationships, and drive sales in a retail environment Preferred candidate profile CDIT experience or Retail ExperiencePerks and benefits

Role & responsibilities The Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, managing staff, and driving sales and profitability. The role requires strong leadership, excellent customer service skills, and the ability to manage inventory, budgets, and store appearance.Preferred candidate profile CDIT & Retail OperationPerks and benefits

Role & responsibilities The Department Manager is responsible for overseeing the daily operations of a specific department within a retail store. This role involves managing team members, ensuring excellent customer service, maintaining inventory levels, and driving sales performance. The Department Manager plays a key role in delivering a positive shopping experience while achieving departmental goals and maintaining store standards. Preferred candidate profile Retail experience Perks and benefits

Designation: Fashion ConsultantBrand: La MartinaGrade: A1Location: MumbaiWhat’s in it for you? A Fashion Consultant is a type of personal image consultant who specializes in wardrobe and makeup improvement. These professionals typically help clients make clothing style choices appropriate to a variety of social situations, including personal and business settings. They often also offer related services, such as closet organization, colour and style advice, and shopping tips.Fashion Consultants typically offer expertise on more than just clothing. They often help clients to choose obsequious clothes, jewellery, footwear’s, and eyewear choices as well. Some may also emphasize a comprehensive fashion design, or overall style, for their clients. These consultants may try to enhance a client’s self-esteem by helping him feel both comfortable and confident in his new wardrobe.Here's what you bring to the table Contribute to achieve store KPIs. Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range. Believes and lives the attitude of “Sheer customer delight” – go beyond Contribute towards merchandising and keeping the ambience is in accordance with the Brand standards and guidelines. Live the “ownership mentality” – looks for areas to contribute on factors impacting overall store performance – create niche for the store in the vicinity\mall. Ability to deliver on all aspects with least guidance from the store manager. Dealing well with different viewpoints as part of a (multidisciplinary) team. Work co-operatively with equals or other team members to set responsibilities. Share information, ideas and suggestions to accomplish mutual goals.Role Requisites Superior understanding of Indian retailing and global trends. Good communication and interpersonal skills - understand customer needs Good at relationship building - conversion to sales Ability to follow brand and store guidelines Good operations experience – receiving stock, inventory keeping, cash handling etc. Ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product. Should be able to share multiple instances of “Customer Delight” and strong “one-to-one relationship building”.Perks & Benefits of this role: ROCK & RAP Program – Opportunity for quick lateral & vertical growth within 6 months UNO/ JUNO - Employee Discounts on all our brands Lucrative PLI structure Brand Uniform / Allowance Medical insurance coverage for Self & FamilyPlease share the resume along with 3-4 casual photographs on Komal.Arora@ril.com

Company Overview:Reliance Retail is India's largest and fastest-growing retailer, known for its diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. With a mission to revolutionize retail in India, Reliance Retail has perfected its capabilities across people, processes, and technology. Catering to over 193 million customers across the country, it offers superior quality products and an unmatched shopping experience in Consumer Electronics, Fashion & Lifestyle, and more.Job Overview:We are seeking an experienced Fashion Consultant to join our team at Reliance Retail. As an Executive, you will be based in either Delhi or Mumbai, working full-time. The ideal candidate will have between 1 to 3 years of experience in the retail fashion industry, with a strong understanding of store operations, designer brands, and customer relations. You will provide expert styling advice and foster a luxurious customer experience.Qualifications and Skills: Possess between 1 to 3 years of professional experience in the fashion industry with a deep understanding of retail operations. Demonstrated expertise in luxury and designer fashion brands and ability to adapt to new fashion trends quickly. Strong ability to provide personalized styling advice, enhancing the customer's shopping experience effectively. Excellent customer relation management skills with a focus on building long-lasting client relationships. Proficiency in managing store operations and ensuring seamless retail activities. Ability to act as a sales consultant with strong persuasive skills to drive sales and achieve targets. Must have a keen eye for fashion trends and the ability to incorporate them into a personalized customer shopping experience. Exceptional communication and interpersonal skills to interact effectively with diverse clientele and internal teams.Roles and Responsibilities: Provide personalized fashion advice and recommendations tailored to the client’s preferences and lifestyle. Assist customers in making the right choice of clothing and accessories to enhance their personal style. Maintain knowledge of current fashion trends and leverage this information to benefit customers and the store. Manage and maintain effective store operations to ensure a high-quality customer experience. Build long-term relationships with clients, enhancing customer loyalty and increasing repeat business. Collaborate with the store team to achieve sales targets and other business objectives. Conduct market research to identify fashion industry trends and consumer preferences. Provide feedback to the buying and merchandising teams about customer preferences and trends.

Job Title: Business Development ExecutiveReports To: Head - Business Development and ProjectsPurpose of the Role: The Business Development Executive will be responsible for identifying potential locations, conducting initial property scouting, handling documentation, and supporting the business expansion process. This role requires strong coordination, research, and documentation skills to facilitate smooth property acquisitions and store openings.Key Responsibilities: Conduct market research to identify potential locations for business expansion. Assist in scouting and shortlisting properties based on company parameters. Coordinate with property owners, brokers, and real estate consultants to gather site details. Assist in legal and administrative documentation for property acquisition. Liaise with internal teams for feasibility assessments and due diligence. Support the licensing and regulatory compliance process by coordinating with government officials. Maintain records of potential and acquired locations, including agreements and contracts. Assist in preparing reports, proposals, and presentations for business expansion. Build and maintain relationships with key stakeholders, including landlords and authorities. Provide logistical support for site visits, negotiations, and approvals.Candidate Profile: Bachelor’s degree in business, real estate, marketing, or a related field. 1-3 years of experience in business development, real estate, or property scouting. Strong research and documentation skills. Good communication and negotiation skills. Ability to work independently and handle multiple tasks efficiently.Willingness to travel for site visits and property assessments.

Role & responsibilities:This role is responsible for planning and implementation of marketing and branding activities, media promotions with the objective of driving sales, building brand identity and increasing brand awareness and recall within the limits of the overall reliance consumer brands' marketing strategy.1.Strategy and Planning - Translate overall marketing strategies and goals into actionable monthly marketing plans that improve brand awareness and recall for all categoriesDetermine annual marketing budget required to meet or exceed ATL/ BTL marketing goals, traffic and sales increase % goals in order to achieve business growth and profitabilityDrive product launches and brand promotions across platforms to help drive awareness and preference for the brand2.Media & Digital Marketing - Collaborate with cross-functional teams as well as PR agencies, creative agencies, media planning & buying agencies, digital agencies, and production suppliers to produce effective marketing campaignsDevise broad campaigns across media platforms to promote universal brand recall and improve customer preference for brand Drive content to drive brand engagement across social platformsImplement, measure and report performance of all marketing campaigns 3.Brand Management - Strengthen brand preference through establishing a distinctive competitive advantage for the brandOversee adherence to brand guidelines and maintain consistent brand representation over both the physical & digital platforms across all customer touchpoints 4.Campaigns & Events - Set and define execution standards of BTL marketing activities nationally and ensure consistency across regions, categories and other relevant stakeholdersDesign, set goals, implement, measure and report performance of all BTL marketing campaignsEnable national tie ups for brand promotions and workshops across various geographiesCreate and execute new campaigns as well as deploy extensions of existing campaigns for focus stores & focus cities defined in collaboration with operations teams and measure the productivity of the same 5.Operational Excellence - Monitor competitive intelligence through timely inputs from media agencies as well as internal regional marketing and sales teamsDrive consumer insights, competitive analysis, product positioning etc.Monitor and drive adherence to ATL, BTL, media budgets in-line with the overall marketing budgetReview effectiveness of promotions by monitoring change in revenue / sales / profitability numbers before and after the promotions 6.People Development - Actively encourage creative thinking among team members to enable the generation of out-of-the-box ideasArticulate key performance indicators and competency requirements for team membersHold regular communication meetings with team to share organizational updates, functional priorities, performance updates, resolve issues, etc.

Company OverviewReliance Retail is India's largest and fastest growing retailer with a diverse omni-channel presence, integrating store concepts, digital, and new commerce platforms. Known for its outstanding value proposition, superior products, and unmatched shopping experience, Reliance Retail boasts a vast network of over 15,000 stores in 7,000+ cities. Headquartered in Mumbai, the company employs over 10,001 individuals and seeks to create value across its entire stakeholder chain.Job OverviewWe are seeking a dynamic Retail Store Manager to join our team at Reliance Retail in Hyderabad. This is a full-time, mid-level position. The ideal candidate will be responsible for managing daily operations of the retail store, ensuring a high level of customer satisfaction, and driving store profitability. The position requires a keen understanding of Retail Store Management (Mandatory skill) and a strategic mindset to maintain and improve the store's business processes. Special preference will be given to candidates with experience working in D Mart.Qualifications and Skills Proven experience in retail store management with the ability to oversee all aspects of store operations effectively. Exceptional team leadership skills to motivate and manage staff efficiently, ensuring a productive work environment. Ability to manage inventory with precision, ensuring optimal stock levels and minimizing wastage or overstock. Strong customer relationship management skills to enhance customer loyalty and address any customer service issues. Adept in visual merchandising to attract customers and create an inviting shopping environment that boosts profitability. Proficiency in sales analytics to interpret sales data and inform strategic decisions to improve sales performance. Sound budgeting and financial management capabilities to monitor revenues, expenses, and store profitability. Comprehensive understanding of Retail Store Management (Mandatory skill), ensuring all operations align with company standards.Roles and Responsibilities Manage daily operations, ensuring store presentation and customer service are up to company standards. Lead, mentor, and train the retail team to achieve sales targets and maintain high levels of productivity and morale. Monitor stock levels, order products, and liaise with suppliers to ensure timely restocking of merchandise. Build and maintain strong customer relationships, resolving complaints and ensuring customer satisfaction. Oversee and implement visual merchandising strategies to ensure an appealing store layout. Analyze sales and inventory data to improve store profitability and manage expenditures effectively. Develop budgets, sales forecasts, and financial reports to track and optimize financial performance. Ensure adherence to all company policies and procedures, fostering a safe and compliant store environment.

Job Description: Assistant Manager - Projects & Facilities Reports To: Head of Projects & Facilities Purpose of the Role:The Assistant Manager - Projects & Facilities - will support the execution of new store projects, renovations, and infrastructure maintenance for retail outlets. The role involves coordinating with internal teams, vendors, and contractors to ensure projects are delivered on time, within budget, and in compliance with brand standards and regulatory requirements. Key Responsibilities: Conduct site surveys and provide feasibility assessments for new retail locations. Coordinate with Business Development & Operations teams to understand expansion plans and store setup requirements. Liaise with contractors, vendors, and consultants to ensure the timely execution of store fit-outs. Track project progress, maintain documentation, and ensure adherence to timelines, quality standards, and safety protocols. Participate in project review meetings, identifying and resolving potential bottlenecks. Ensure compliance with local regulations, safety codes, and retail infrastructure requirements. Monitor and support preventive and corrective maintenance of HVAC systems, fire protection systems, lighting, and other utilities. Coordinate with the maintenance team to ensure all retail stores operate smoothly without infrastructure issues. Oversee vendor management for equipment sourcing, installation, and maintenance contracts. Ensure proper documentation of equipment maintenance schedules, service records, and repair logs. Assist in vendor negotiations and ensure cost-effective procurement of essential infrastructure services. Ensure compliance with health, safety, and regulatory guidelines for store infrastructure. Qualifications: Bachelor’s degree in Civil Engineering, Architecture, or a related field. Experience: 5 to 8 years of experience in retail store projects, facilities management, or construction. Skills & Competencies: Strong understanding of retail store design, project planning, and execution. Experience in vendor coordination, contractor management, and cost estimation. Knowledge of HVAC, electrical systems, fire safety, and other retail infrastructure components. Proficiency in AutoCAD, project management tools, and MS Office (Excel, Word, PowerPoint). Strong problem-solving skills and the ability to handle multiple projects. Good communication skills and ability to coordinate across multiple teams.Willingness to travel for site visits, inspections, and project oversight.

Roles & Responsibilities:Oversee daily store operations to ensure efficiency and profitability.Drive sales and achieve targets while maintaining high customer satisfaction.Manage staff, ensuring productivity, training, and adherence to company policies.Handle inventory management, stock replenishment, and merchandising.Ensure excellent customer service and resolve store-related issues.Maintain compliance with company standards and regulatory requirements.Preferred Candidate Profile:Experience in similar roles within retail chains like Dmart, More, or Spencers.Strong leadership, operational, and team management skills.Ability to work in a fast-paced retail environment.Willingness to relocate anywhere within Andhra Pradesh and Telangana Interested candidates can apply with their updated resume to Karatampati.P@ril.com

Reliance Consumer Products Ltd. is seeking a dynamic and experienced Head of Distribution & Technical Advancements (Sales) to lead and optimize the distribution strategy and technical sales operations for our FMCG product portfolio. This role will combine distribution network management , ensuring the products are delivered to the right channels and customers while also executing technology adoption to sales support. The ideal candidate will drive sales growth through efficient distribution, effective relationship management, and technical expertise in product solutions.Key Responsibilities:1. Distribution Strategy & Network Management: Develop and execute a comprehensive distribution strategy to ensure product availability across various channels including retail, wholesale, and e-commerce. Identify, evaluate, and onboard new distribution partners to expand the company’s market reach and improve sales performance. Oversee logistics and supply chain processes, ensuring products are delivered on time, in full, and to the correct locations. Optimize the existing distribution network to improve efficiency, reduce costs, and maximize revenue opportunities. Manage the performance of regional distributors and sales teams, setting sales targets and ensuring compliance with distribution agreements.2. Technical Sales Leadership: Lead the technical sales team by providing in-depth product knowledge and technical support to both internal and external stakeholders. Collaborate with the sales team to ensure they are equipped with the necessary technical tools, training, and resources to effectively sell and position products. Work closely with the marketing and product development teams to ensure product offerings align with customer needs and technical specifications. Act as the primary technical point of contact for major accounts, ensuring technical inquiries and challenges are resolved promptly and professionally.3. Sales Enablement & Support: Provide training and support to the distribution and sales teams, ensuring they have up-to-date technical information and understanding of product features. Ensure the technical sales team is aligned with the distribution strategy to optimize product positioning and achieve sales targets. Support the sales teams in client meetings, presentations, and product demonstrations, focusing on the technical advantages and solutions provided by the products. Develop and implement tools and systems to streamline the technical sales process, ensuring effective communication between distribution partners and sales teams.4. Channel Optimization: Monitor and evaluate the performance of different distribution channels, identifying areas for improvement and growth. Work with marketing to identify promotional activities, offers, and campaigns that can drive sales through various distribution networks. Ensure that all distribution channels have consistent product availability, appropriate pricing, and optimal promotional support.5. Cross-Functional Collaboration: Collaborate with the Product Development, Marketing, and Operations teams to ensure smooth distribution and technical alignment across the organization. Act as a liaison between technical sales and product management teams, providing valuable customer feedback to inform product development and innovation. Align with the finance team to ensure accurate forecasting and budgeting for distribution and technical sales initiatives.6. Customer & Partner Relationship Management: Build and maintain strong relationships with key customers, distributors, and channel partners to ensure long-term business growth and sustainability. Provide technical support to distributors and sales teams, ensuring they have the tools and knowledge to meet customer demands effectively. Identify and address customer and partner issues, ensuring customer satisfaction is prioritized and maintained.7. Performance Tracking & Reporting: Monitor key performance indicators (KPIs) for both distribution and technical sales functions, ensuring goals are met and performance is optimized. Provide regular reports on distribution performance, sales growth, and technical support activities to senior management. Continuously analyze sales data and customer feedback to improve distribution processes and technical solutions.

Reliance Consumer Products Ltd. is seeking a highly motivated and strategic Category Manager for its Water product category. The Category Manager will be responsible for managing and growing the Water product portfolio, driving category performance, market share, and profitability. This role involves overseeing product development, pricing strategy, promotional planning, and collaborating with cross-functional teams to ensure successful product launches and continuous growth in the category.Key Responsibilities:1. Category Strategy Development: Develop and implement a comprehensive strategy for the Water category to achieve revenue growth, market share, and profitability targets. Analyze consumer insights, market trends, and competitor activity to identify growth opportunities within the Water category. Define key performance indicators (KPIs) for the category and monitor performance to ensure targets are met. Drive strategic direction for product assortment, packaging, and pricing to maintain a competitive edge in the market.2. Product Development & Innovation: Collaborate with the Product Development team to create and enhance water products that meet consumer needs and market demands. Lead the launch of new products within the Water category, from concept through to commercialization, ensuring alignment with market trends and consumer preferences. Ensure ongoing innovation by identifying opportunities for product differentiation and improvements based on customer feedback and market analysis.3. Pricing & Profitability: Develop and implement pricing strategies for the Water category to optimize profitability while maintaining competitive positioning in the market. Monitor and analyze pricing trends, costs, and margins to ensure the category is meeting financial objectives. Collaborate with finance teams to assess profitability, conduct pricing reviews, and make adjustments as required.4. Marketing & Promotional Planning: Collaborate with the marketing team to develop integrated marketing plans that align with category goals and drive brand awareness and sales. Plan and execute promotional strategies to boost product visibility, consumer engagement, and category sales. Ensure consistency in messaging across all consumer touchpoints, including advertising, social media, retail displays, and in-store promotions.5. Sales & Distribution Optimization: Work closely with the sales team to develop sales strategies and ensure effective execution in key retail channels (supermarkets, e-commerce, etc.). Provide insights to improve distribution channels, ensuring product availability and effective stock management. Analyze sales performance, identify gaps, and propose corrective actions to optimize sales.6. Consumer Insights & Market Analysis: Conduct regular market research to identify consumer trends, preferences, and buying behaviors within the water category. Use consumer insights and market data to inform decisions on product assortment, promotions, and pricing. Monitor competitor activities and trends in the water category, ensuring Reliance Consumer Products Ltd. remains competitive.7. Cross-Functional Collaboration: Work closely with cross-functional teams including marketing, R&D, sales, supply chain, and finance to ensure smooth execution of strategies. Align with supply chain teams to ensure product availability and minimize stock-outs. Collaborate with customer service teams to address customer feedback and improve satisfaction.8. Reporting & Performance Tracking: Prepare regular reports on the performance of the Water category, including sales data, market share, promotional effectiveness, and competitive analysis. Provide actionable insights to senior management to drive business decisions. Continuously track the success of category initiatives and make data-driven adjustments as necessary.

Reliance Consumer Products Ltd. is seeking an experienced and strategic Category Manager for Energy Drinks portfolio. The Category Manager will be responsible for executing the strategy to grow the Energy Drinks portfolio, including new product innovations, pricing, promotions, and go-to-market strategies. This role involves leading cross-functional teams, managing the category’s performance, and ensuring the brand’s competitive position in the market.Key Responsibilities:1. Category Strategy Implementation: Implement the overall strategy for the Energy Drinks category to drive revenue growth, profitability, and market share. Conduct in-depth market analysis, consumer trends, and competitor research to identify new growth opportunities for the Energy Drinks category. Set clear category goals, KPIs, and financial targets, ensuring they align with the broader business objectives of Reliance Consumer Products Ltd. Define the category’s product portfolio strategy, including brand positioning, product variations, and target customer segments.2. Product Innovation & Portfolio Management: Collaborate with the R&D and Product Development teams to create innovative products that cater to evolving consumer preferences and market trends. Lead the launch of new products, ensuring they meet the needs of the target consumer and differentiate from competitors. Manage the existing product portfolio to ensure relevance, quality, and performance. Regularly assess and make decisions regarding product updates, discontinuations, or improvements.3. Pricing & Profitability: Develop and execute pricing strategies for the Energy Drinks category, ensuring competitiveness while optimizing profitability. Regularly monitor cost trends, profitability analysis, and market conditions to adjust pricing and ensure product margins are maintained. Collaborate with the finance team to conduct pricing reviews, volume forecasts, and financial planning for the category.4. Marketing & Promotional Planning: Work closely with the marketing team to develop and execute 360-degree marketing campaigns for the Energy Drinks category. Plan and manage promotional activities, ensuring they resonate with the target audience and drive consumer demand. Support the marketing team in crafting compelling communication strategies, advertisements, and retail promotions to strengthen the category's market presence.5. Sales & Distribution Strategy: Partner with the sales team to design and implement effective sales strategies, ensuring Energy Drinks are widely available and visible across key retail and e-commerce channels. Collaborate with the sales team to identify and optimize key distribution channels, working with wholesalers, retailers, and distributors to maximize sales. Evaluate sales performance across different regions and channels, identifying opportunities for growth and improvement.6. Consumer Insights & Market Analysis: Conduct continuous market research and analyze consumer insights to identify evolving trends and preferences within the Energy Drinks category. Use data to refine product offerings, pricing strategies, and promotional tactics. Monitor competitor activity and market shifts to ensure the Energy Drinks portfolio maintains a strong competitive edge.7. Cross-Functional Collaboration: Work closely with cross-functional teams including marketing, product development, supply chain, sales, and finance to ensure seamless execution of category strategies. Ensure alignment between category strategies and execution across all functions to deliver business results. Lead the coordination of category plans with supply chain teams to optimize inventory levels, product availability, and distribution.8. Reporting & Performance Tracking: Track category performance against established KPIs and financial goals. Prepare regular reports for senior management, providing insights on market trends, competitive activity, and category performance. Continuously assess the effectiveness of category strategies and make data-driven adjustments as necessary.

Role & responsibilities Prior retail food retailing knowledge is a must.Good knowledge and understanding of English and local language. Should be proficient in basics of retailing like merchandise handling, merchandising, working on the floor, warehouse management, POP placement. Should be driven and motivated to grow in career.Should understand PI, Inventory management and stock take process. Preferred candidate profile 1) Good English Communication 2) Minimum PUC Completed

Role & responsibilities: : The purpose of the Finance analyst role is to gather and analyze data, assess the financial performance and health of an organization, and make recommendations to improve its financial performance. This includes tasks such as creating financial models, analyzing budgets and forecasts, identifying trends and risks, and communicating findings to stakeholders. The goal is to provide insights and guidance that can inform decision-making and support the long-term financial success of the organization.Participate in the development of long-term financial strategies, plans and objectives that align with the organizations mission and goals.Business Planning: Conduct analysis and provide recommendations on business opportunities, market trends and competition.Financial Projections: Prepare financial projections and provide insights into the organizations future financial performance.Resource Allocation: Analyze and evaluate the allocation of resources to ensure optimal utilization of resources to achieve strategic goals.Performance Tracking: Develop and implement performance tracking mechanisms to monitor progress against strategic plans and objectives.Budgeting: Participate in the development and implementation of budgeting processes that support the organization's strategic goals.Risk Management: Conduct risk assessments and develop risk mitigation strategies to minimize the impact of potential risks on the organization's financial performance.Business Intelligence: Gather, analyze and interpret business data to provide insights into the organization's performance and future trends.Market Analysis: Conduct market research and analysis to identify market trends and provide insights into the competitive landscape.Performance Management: Develop and implement performance management processes that support the organization's strategic objectives.Preparation of Budget: Prepare and maintain budgeting templates, develop detailed budget plans and monitor budget performance regularly.Forecasting: Prepare financial forecasts using historical data and market trends, and provide regular updates to management.Cost Analysis: Analyze cost structures and trends to identify areas for cost reduction, and provide recommendations to management.Revenue Forecasting: Analyze revenue data, prepare revenue projections and provide recommendations to management on revenue growth opportunities.Scenario Planning: Develop various forecasting scenarios to evaluate potential outcomes and support decision-making.Variance Analysis: Analyze variances between actual and budgeted results and provide recommendations for improvement.Trend Analysis: Monitor industry trends, competitor trends and economic trends to provide insights and support decision-making.Risk Management: Assess and identify financial risks associated with budget and forecast outcomes and provide recommendations for mitigating such risks.Collaboration with Business Units: Work with business units to understand their operational plans and incorporate them into budget and forecast plans.Dashboard Development: Develop and maintain dashboards, scorecards and other reporting tools to provide actionable insights on business performance.Predictive Modeling: Use statistical analysis and machine learning algorithms to predict future trends, patterns and potential risks.Big Data Analysis: Work with large datasets and leverage data analytics tools to uncover insights and improve decision-making.Financial Forecasting: Use analytics techniques to generate accurate and timely financial forecasts.Cost Optimization: Utilize analytics to identify cost-saving opportunities and improve the efficiency of business operations.Customer Analysis: Analyze customer data to understand buying patterns, preferences and identify opportunities for growth.Sales Analysis: Analyze sales data to understand market trends, customer behavior and identify opportunities for growth.Supply Chain Analysis: Analyze supply chain data to identify bottlenecks, improve efficiency and reduce costs.Performance Monitoring: Monitor key performance indicators and provide regular reports on business performance.Data Visualization: Create data visualizations to communicate complex data insights in an easy-to-understand format.

Job SummaryWe are seeking a qualified and experienced Pharmacist to join our team. The ideal candidate will be responsible for dispensing medications, providing patient counseling, and maintaining accurate records.Key Responsibilities- Dispense medications and provide instructions to patients- Maintain accurate records of prescriptions, patient interactions, and medication inventory- Provide patient counseling on medication use, side effects, and potential interactions- Collaborate with healthcare team to ensure optimal patient care- Stay up-to-date with new medications, therapies, and medical advancements- Maintain a clean and organized workspace, adhering to infection control protocolsRequirements- Bachelor's degree in Pharmacy (B.Pharm) or Master's degree in Pharmacy (M.Pharm)- Registered Pharmacist with the State Pharmacy Council- 1-2 years of experience in a retail or hospital pharmacy setting- Excellent communication and interpersonal skills- Ability to work accurately and efficiently in a fast-paced environmentPreferred Qualifications- Experience with pharmacy software and automated dispensing systems- Knowledge of regulatory requirements and compliance standards- Certification in pharmacotherapy or a related specialtyRole & responsibilities Preferred candidate profile Perks and benefits

Roles and ResponsibilitiesProvide exceptional customer service by understanding customers' needs and preferences to drive sales growth.Assist customers in selecting products based on their requirements, ensuring a smooth shopping experience.Collaborate with colleagues to achieve sales targets through effective communication and teamwork.Must have Jewellery background (Non Jewellery Don't apply)

Role & responsibilities Hold accountability for Store target achievement and P&L responsibility.Monitor the daily operations attest ore including customer experience,escalations,revenue and people related responsibilities.Ideate,execute and continuously work toward smaking the product and service experience better for our customer stoen sure that the Store consistently exudes our brand experience.Monitor Inventory cycles and stock replenishment in coordinating with the Operations and Sourcing teams.Track and analyze Store and Team member performances on a daily basis and execute measures to enhance performance.Recommend measures to the board for enhancing store profitability and efficiency through process and system improvements.Liaise with Sourcing/Product/Customer Service team to share feedback on products and process as and when needed.Engage and motivate the team members towards target achievement, customer centricity and better performance and work with the Training Team on identifying training needs and work to wards building a motivated team at the Store.Requires working on Saturdays/Sundays.Preferred Industry: Retail, QSR and FMCG/Hospitality. Share the resume at smrity.sharma@urbanladder.com

Looking for Immediate Joiners- Hospitality - TrivandrumShould be graduates (no back papers)Willing to work at TrivandrumAge limit below 40

Looking Hospitality Background Graduates from Kochi Immediate JoinerMust be GraduateGot more than 5 years in QSR / Hotel Operations (F&B)Age less than 35Promising candidates please share your profiles to lekshmi.p@ril.com;

Asst Store Manager - Hypermarket RRL - Kerala Looking for young dynamic Graduates with Hypermarket experience to join our team.Interested candidates please share your updated profile to lekshmi.p@ril.com;

Role & responsibilities: :Brand Manager is responsible for developing & executing brand strategies, promoting brand growth and expansion, implementing brand plans, and using a variety of data to drive volume and profitability for assigned brand(s). Brand Managers build and monitor brand campaigns for assigned brand(s) .Formulate the campaign strategy in alignment with the customer requirements and company goals for assigned brand(s). Strategy & Planning 1. Researching and analyzing consumer behavior, market trends and competitor activity of assigned brand(s) category. 2. Work on brand within assigned budgets, performance specifications and sales estimates for assigned brand(s). 3. Developing and implementing strategies that resonate with the target market. 4. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs. Project & Operations Management 1. Translate go-to-market brand Strategies to brand plans / elements. 2. Building brand awareness and developing initiatives to increase brand value and profitability. 3. Ensuring that messaging and marketing activities are aligned with brand and company values. 4. Develop communication strategy as per the marketing calendar, brief to creative/messaging, brief/buy media, and support creative production & adaptations. Overseeing the production of advertisements, promotional materials and mail campaigns. Own the design and execution of the annual and quarterly brand calendar. 5. Assist the team to convert communication strategy into media plan in collaboration with the media team. Work closely and collaborate with media partner, internal PR and other cross-functional teams to deliver against plans. 6. Be the voice of the consumer in the marketing team and drive consumer centric new products or growth programs 7. Identify actionable consumer insights to feed into brand growth programs on an ongoing basis across the organisationFinancial1. Work closely and collaborate with media partner, internal PR and other cross-functional teams to deliver against plans. 2. Monitor spend and take required approvals for the budget spends . 3. Analyse and present- revenue earned , budget spent , penetration and Profitability of brand . Measuring and reporting on campaign performance and assessing KPIs and ROI. 4. Track product sales and market share 5. Monitor brand assigned budgets, performance specifications and sales estimates for assigned brand(s). People Management1. Collaborating with different teams such as Sales, marketing, creative, legal, etc. 2. Engage with the BTL team to plan and execute on ground promotional activities

Role & responsibilities Supply Chain Analysis: Analyzing the organization's supply chain to identify areas for cost savings, improvement, and optimization.Cost Analysis: Conducting cost analysis to determine the total cost of ownership for products, including raw materials, labor, and overhead costs.Contract Management: Overseeing the negotiation and management of contracts with suppliers, ensuring that the organization is receiving the best possible pricing and terms.Budget Management: Developing and managing the procurement budget, ensuring that all procurement initiatives are aligned with the company's overall financial goals.Procurement Forecasting: Developing and maintaining procurement forecasts, using data analysis to inform strategic planning and decision-making.Supplier Relationships: Building and maintaining strong relationships with suppliers, working closely with them to negotiate better pricing, terms, and delivery schedules.Sourcing: Sourcing new suppliers and negotiating new contracts to support the organization's procurement needs.Performance Metrics: Developing and tracking key performance metrics, such as cost savings and supplier performance, to measure the effectiveness of the procurement function.Reporting: Preparing and presenting reports and presentations to senior management and stakeholders, summarizing procurement results, forecasting trends, and providing insights and recommendations for future initiatives.Data Collection and Analysis: Collecting and analyzing data from various sources, such as vendor contracts, purchase orders, and invoices, to gain insights into procurement performance.Spend Management: Monitoring and controlling the company's procurement spend, identifying areas where cost savings can be achieved, and making recommendations for improvement.Supplier Analysis: Analyzing the performance of suppliers, including delivery time, quality, and cost, and making recommendations for changes to the procurement process.Contract Management: Managing and tracking vendor contracts, ensuring that terms and conditions are met, and negotiating new contracts with suppliers.Sourcing: Conducting research to identify new and alternative suppliers, and making recommendations for sourcing decisions.Risk Management: Assessing and mitigating procurement risks, including supplier risk, commodity risk, and price risk.Cost Analysis: Conducting cost analysis on procurement activities, including analyzing data on unit costs, delivery times, and quality levels.Performance Metrics: Developing and tracking key performance metrics, such as cost savings, supplier performance, and delivery times, to measure the effectiveness of procurement initiatives.Reporting: Preparing and presenting reports and presentations to senior management and stakeholders, summarizing procurement results, forecasting trends, and making recommendations for future initiatives.Perks and benefits

The Key Account Manager (KAM) for the Signature Outlet Channel is responsible for managing and developing key relationships with regional chain stores/outlets, particularly signature and premium outlet stores. This role involves driving sales, improving profitability, and ensuring brand visibility across the assigned key accounts. The KAM will work closely with clients to understand their needs, implement business strategies, and develop long-term partnerships that align with both client and company goals. He will be responsible to drive all category products available under Reliance Consumer Products Ltd. (Beverages, Daily Essentials, Home Care & Personal Care, Food & Impulse etc.)Key Responsibilities:1. Account Management:o Develop and maintain strong relationships with key decision-makers of regional chain stores and HoReCa Channel.o Identify growth opportunities within the assigned key accounts and work proactively to secure and expand business.o Ensure high levels of customer satisfaction by understanding and meeting client needs.2. Sales & Revenue Growth:o Achieve sales targets and profitability goals by ensuring the effective promotion of the brand’s products in the signature outlet stores.o Develop tailored sales strategies to maximize revenue opportunities in the outlet channel.o Monitor sales performance and implement corrective actions as needed.3. Strategic Planning & Business Development:o Analyze the performance of each key account and work to identify opportunities for expansion or improvement.o Collaborate with cross-functional teams (marketing, logistics, finance) to execute marketing campaigns and product launches within the outlets.o Forecast sales trends and plan resource allocation accordingly to meet demand in the outlet channel.4. Marketing & Brand Representation:o Ensure that the brand's image is well represented in the signature outlet stores through consistent branding and product display.o Work with the marketing team to implement store-specific promotions and campaigns.o Evaluate the effectiveness of marketing and promotional activities in the signature outlet channel.5. Reporting & Analytics:o Provide regular reports on sales performance, market trends, competitor activities, and customer feedback.o Maintain up-to-date knowledge on market conditions, outlet trends, and consumer preferences to anticipate shifts in demand.6. Negotiation & Contract Management:o Lead negotiations for agreements, pricing, and terms with key accounts.o Ensure compliance with agreed-upon terms and maintain the integrity of contracts and relationships.7. Customer Service:o Handle key account inquiries and resolve issues promptly to maintain strong client relationships.o Provide post-sales support, including troubleshooting, product inquiries, and resolving operational concerns.

Role & responsibilities 1) To understand business basics, and will have to be a bridge between the customers and Category Team, Store Team, Management, SIS Partners, for fulfilling the customer requirements and resolving complaints.2) Need to be fluent in Written Email Skills, written communication. 3) Would require to wear a Blazer / Coat at the Store as a CSM Manager. 4) Good at Keeping Follow ups5) Good at Handling irate customers and difficult situations Preferred candidate profile Experience in front end Executive , Guest handling in Hotels , stores, Resort

Job DescriptionThis role ensures the primary and secondary target achievement of the products marketed under RCPL for the assigned territory. Handle General Trade for the SBU and the category they would be responsible for -1.1. Facilitate appointment of super stockist, distributors, and wholesale/retail traders via ASEs.1.2. Support distributors with processes to realize their interests, manage ROI, and ensure claim settlement, while guiding a team of ASE’s for optimal results.1.3. Report competition activities and geographical performance monthly to the Sales Manager, ensuring the implementation of schemes and trade marketing plans in the assigned geography1.4. Facilitate daily gate meetings for CSO and ASEs to convey priorities and guide them through joint fieldwork to enhance sales pitch.1.5. Work from the Market on daily basis with the Sales Executives and Sales officers to drive secondary sales at the Retailer points1.6. Conduct joint fieldwork with ASEs to improve sales performance and ensure proper merchandising.1.7. Manage inventory levels and sales targets for ASEs, providing comprehensive reports to stakeholders.1.8. Review ASE performance regularly, ensuring understanding of schemes and trade marketing plans.1.9. Focus on hiring the right talent at ASE and CSO level and cascade sales training programs effectively.1.10. Conduct quarterly reviews with the team and mentor potential members for career advancement.1.11. Prepare Go to Market strategy to improve the product footprint and increase outlet reach by proper sales planning including beat plans, new merchant opening, and sub-dealer appointment.Formulate business plans for assigned areas to optimize top-line growth.

Job Description:This role ensures the primary and secondary target achievement of the products marketed under RCPL for the assigned territory. Handle General Trade for the Staples SBU and the daily essentials category they would be responsible for -1.1. Facilitate appointment of super stockist, distributors, and wholesale/retail traders via ASEs.1.2. Support distributors with processes to realize their interests, manage ROI, and ensure claim settlement, while guiding a team of ASE’s for optimal results.1.3. Report competition activities and geographical performance monthly to the Sales Manager, ensuring the implementation of schemes and trade marketing plans in the assigned geography1.4. Facilitate daily gate meetings for CSO and ASEs to convey priorities and guide them through joint fieldwork to enhance sales pitch.1.5. Work from the Market on daily basis with the Sales Executives and Sales officers to drive secondary sales at the Retailer points1.6. Conduct joint fieldwork with ASEs to improve sales performance and ensure proper merchandising.1.7. Manage inventory levels and sales targets for ASEs, providing comprehensive reports to stakeholders.1.8. Review ASE performance regularly, ensuring understanding of schemes and trade marketing plans.1.9. Focus on hiring the right talent at ASE and CSO level and cascade sales training programs effectively.1.10. Conduct quarterly reviews with the team and mentor potential members for career advancement.1.11. Prepare Go to Market strategy to improve the product footprint and increase outlet reach by proper sales planning including beat plans, new merchant opening, and sub-dealer appointment.Formulate business plans for assigned areas to optimize top-line growth.

Looking for Department Manager (Reliance Retail Hypermarket)- Immediate Joiners Pan Kerala!Qualification: Graduation passedAge: Below 32

Role & responsibilities:Outline the day-to-day responsibilities for this role.Preferred candidate profile:Specify required role expertise, previous job experience, or relevant certifications.Perks and benefits:Mention available facilities and benefits the company is offering with this job.