134825 Resolve Jobs - Page 7

Job summary The GeoSpatial Engineer MAP role focuses on developing and designing IBM BPM solutions to enhance business processes. With a hybrid work model and day shift the engineer will leverage their expertise in IBM BPM UI and process modeling to drive impactful solutions. This position requires a minimum of 6 years of experience ensuring the candidate can effectively contribute to the companys goals. Responsibilities Develop comprehensive IBM BPM solutions that streamline business processes and improve operational efficiency. Design intuitive IBM BPM UI interfaces that enhance user experience and facilitate seamless interaction. Implement IBM BPM services that support robust and scalable business applications. Model IBM BPM processes to ensure alignment with organizational objectives and compliance standards. Customize IBM BPM applications to meet specific business needs and optimize performance. Collaborate with cross-functional teams to integrate IBM BPM solutions into existing systems. Provide technical expertise and guidance on IBM BPM best practices and methodologies. Troubleshoot and resolve issues related to IBM BPM applications to ensure smooth operation. Conduct regular assessments of IBM BPM solutions to identify areas for improvement and innovation. Document IBM BPM development processes and maintain comprehensive records for future reference. Stay updated with the latest IBM BPM technologies and trends to drive continuous improvement. Ensure that all IBM BPM solutions are developed in accordance with company policies and industry regulations. Contribute to the companys purpose by delivering solutions that enhance business processes and impact society positively. Qualifications Possess strong skills in IBM BPM UI Development and Design ensuring user-friendly interfaces. Demonstrate expertise in IBM BPM Solution Development creating efficient and scalable applications. Have experience in IBM BPM Services Development supporting robust business operations. Show proficiency in IBM BPM Process Modeling aligning processes with business goals. Exhibit capability in IBM BPM Customization tailoring solutions to specific needs. Understand IBM BPM Work Model adapting solutions to hybrid environments. Maintain a minimum of 6 years of relevant experience in IBM BPM technologies. Certifications Required IBM Certified BPM Developer IBM BPM Solution Architect Certification

Summary Job Title: P&O Technology Product Expert #LI-Hybrid Location: Hyderabad, India Relocation Support: Yes Join us as a P&O Technology Product Expert and help shape the digital HR experience at Novartis. You’ll support global systems across Talent, Learning, and Rewards—resolving issues, enhancing functionality, and ensuring compliance. Your work will directly impact how associates engage with our platforms, making processes smarter and more seamless. About the Role Key Responsibilities Manage system changes and releases in collaboration with business and IT teams Coordinate and test new configurations to meet global and local requirements Support vendor upgrades and ensure system compliance through regular audits Resolve system issues, perform root cause analysis, and escalate when needed Fulfil service requests aligned with service standards and SLAs Generate reports and dashboards to deliver insights to stakeholders Collaborate with vendors and partners to resolve issues and implement enhancements Ensure compliance with legal, privacy, and internal governance standards Communicate system updates and best practices across internal teams Maintain accurate documentation for configurations, processes, and standards Essential Requirements Minimum of 3 years of experience with Workday HCM Reporting Ability to troubleshoot and resolve Workday reporting issues quickly Strong understanding of HR data elements and key performance indicators Experience with Prism Analytics and other reporting tools is a plus Proven background in system implementation, configuration, and support Solid experience in service management and delivery practices Excellent communication and interpersonal skills Experience working in a global, matrixed environment Desirable Requirements Familiarity with additional P&O tools such as SAP HCM, Cornerstone on Demand, Avature, Benify, or Gloat Exposure to Agile methodologies and vendor collaboration in a global environment Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division People & Organization Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Human Resources Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Software Engineer II Hyderabad, Telangana, India Date posted Aug 20, 2025 Job number 1861190 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about building high-scale, low-latency systems that power intelligent decision-making across billions of daily transactions? Microsoft Monetize is Microsoft’s online advertising platform where advertisers bid to display ads, product listings, and videos to users across web and mobile experiences. It serves as a data-enabled technology platform that optimizes return on investment for both buyers and sellers, while maintaining commitment to an open marketplace and empowering the open web globally. As part of this team, you’ll help build the next generation of backend services that enable real-time bidding, dynamic pricing, and supply optimization. We’re looking for a solid Software Engineer to join our Monetize engineering team, where you’ll help shape the future of ad delivery and monetization. You’ll work on systems that process massive volumes of data with strict latency and reliability requirements. The problems you’ll tackle include designing scalable APIs, optimizing auction logic, improving system observability, and enhancing live site resilience. You’ll collaborate with product managers, data scientists, and engineers across disciplines to deliver impactful solutions that scale globally. We’re looking for engineers who are curious, collaborative, and passionate about solving complex technical challenges. If you thrive in fast-paced environments, care deeply about engineering excellence, and want to build systems that make a measurable impact—this is the team for you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's or Master's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Proficiency in C/C++ language. Experience in large scale data processing like Kafka, Hadoop and similar areas. Proficient in back-end (API/Server) coding Strong organizational skills, attention to detail, and exceptional time management and task execution skills. Excellent skills in design, debugging and problem solving. Passion for customers, product quality and test engineering. Demonstrated experience in shipping high-quality products or services. Experience in ad tech, programmatic advertising, or real-time systems, knowledge of Open RTB, auction theory, or bid optimisation. #MicrosoftAI Responsibilities Design and implement scalable backend services for real-time delivery and decisioning, optimizing for performance, fault tolerance, and resource efficiency. Build and maintain APIs and high-throughput data pipelines to support seamless request processing, partner integrations, and intelligent decision workflows. Improve system reliability and observability through telemetry instrumentation, monitoring dashboards, and resilient service architecture. Lead deep-dive investigations and performance tuning to resolve production issues, minimize latency, and maintain high availability across critical systems. Collaborate with product managers and engineering leaders to align technical execution with business goals, contributing both as a team player and independent problem solver. Champion engineering excellence by advancing automated testing, CI/CD workflows, and maintaining high-quality documentation and design artefacts. Own live site operations, including on-call rotations and root cause analysis, with a quality-first mindset focused on rapid recovery and continuous improvement of service health. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

DESCRIPTION "Please note that this job is a seasonal role (FTC) for 12 months on the payroll of Amazon." Job Description Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Brand Protection Business Operations team as a Prod Compliance Associate Sr. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. You will primarily be responsible for adhering to SOP and meeting the assigned goals. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be able to resolve issues with minimal guidance. A day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs. You support the team and organization in various projects. Your job responsibilities as a Sr Compliance Associate may include – Key job responsibilities: Fulfill incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs) Maintain defined quality standards. Provide ideas, collaborate across internal teams and stakeholders for process improvement projects. Basic qualifications: Bachelor’s degree (preferably in Engineering or Business) Advanced computer literacy in Microsoft Office applications, especially MS Excel Attention to detail and capability to work on multiple processes. Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Excellent analytical, problem solving and logical reasoning skills Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner. Interest in e-Commerce/Online business Passion for innovation, automation and operational excellence Preferred qualifications: Database management and data analysis experience, including knowledge of SQL querying Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds, Ability to write macros in MS Excel aimed at improving processes Key job responsibilities Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs) Maintain defined quality standards. Provide ideas, collaborate across internal teams and stakeholders for process improvement projects. A day in the life A day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs. You support the team and organization in various projects. BASIC QUALIFICATIONS 1+ years of data-driven business operations processes experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel PREFERRED QUALIFICATIONS Knowledge of consumer product compliance processes and regulations Experience in regulatory compliance management with government agencies Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad - Virtual Administrative Support

Financial Transactions: Processing invoices, payments, and other financial transactions. Financial Reporting: Preparing and analyzing financial statements, reports, and records. Compliance: Ensuring compliance with accounting principles, financial regulations, and internal procedures. Budgeting and Forecasting: Assisting with budgeting and forecasting activities. Accounts Payable/Receivable: Managing accounts payable (money owed by the company) and accounts receivable . Reconciliations: Reconciling bank statements and general ledger accounts. Month/Year-End Close: Supporting month-end and year-end closing processes. Collaboration: Working with other departments to ensure accurate and timely financial information. Audits: Assisting with internal and external audits. Tax Preparation: Preparing tax returns and ensuring timely filing. GST FILING / IGST / MANDATORY . Skills Required: Accounting Knowledge: Strong understanding of accounting principles and practices. Analytical Skills: Ability to analyze financial data and identify trends. Communication Skills: Excellent written and verbal communication skills. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Problem-Solving: Ability to identify and resolve financial discrepancies. Qualifications & Experience Bachelor’s degree in BCOM / Commerce, Accounting, or related field Professional certification (e.g., CA Inter, MBA Finance, Mcom) 2-5 years of experience in retail ACCOUNTANT Job Type: Full-time Pay: From ₹20,000.00 per month Work Location: In person

Additional Information Job Number 25135821 Job Category Reservations Location The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Who we are looking for: Will be a part of State Street Markets Global Treasury, Foreign Exchange Confirmations & Settlements desk, ensuring all trades are matched and instructed within market guidelines. He/She will be expected to engage and communicate daily with: SSGM FX Trading, Onboarding, Static, & Middle Office units. Counterparties, GTCB Cash Processing and Investigations teams Why this role is important to us: The team you will be joining is a part of State Street Global Market As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success. With our FX solutions, investors can access a wide range of markets and jurisdictions using our decision-making and strategy planning tools, diverse funding options and trading strategies. We deliver sophisticated avenues to tap into new sources of liquidity, capitalize on market opportunity and transact efficiently in any market environment. We have a range of solutions from various high- to low-touch principal execution methods, and outsourced agency hedging and execution solutions through our currency management offering. What you will be responsible for: Validate and confirm FX trades (spot, forward, swap, NDFs, options) with counterparties in a timely manner. Manage the end-to-end FX confirmation and Settlement process in line with market deadlines and internal SLAs. Send and match trade confirmations using platforms such as SWIFT, email, or third-party systems (Misys,FXall, GTSS, BBG and CLS, LCH). Perform FX Netting Via email/Call or vendor platforms/ third-party systems (Misys,FXall, GTSS). Monitor unmatched or disputed trades and resolve discrepancies. Liaise with front office, compliance, finance, and IT teams to support the full trade lifecycle. Communicate effectively with counterparties and custodians to ensure timely resolution of issues. Maintain up-to-date records of confirmations and settlements. A strong understanding of the SWIFT network, including messages types, standards, and operational procedures. Ensure settlement of FX trades on value date by liaising with counterparties, custodians, and internal teams. Process payment instructions through SWIFT or internal systems. Monitor nostro accounts to ensure funding and settlement accuracy. Assist in the preparation of internal reports for management and regulatory bodies. Support audits and ensure adherence to operational risk and compliance policies. Perform static data set-up and data management. What we value: These skills will help you succeed in this role: Stay updated on industry regulations and best practices related to FX Confirmation and Settlement operations. Responsible for KRI/Operating Metrics reporting and other overarching team related responsibilities. Take a leadership role in broader based projects as a subject matter expert. Drive automation and STP initiatives to improve operational efficiency. Solve complex inquiries and complete due diligence activities for client request. Provide detailed analysis of escalated issues when necessary and recommend actions for resolution. Coordinate with internal and external clients to assess service quality and identify areas for improvement. Work directly with the business and other Global Treasury stakeholders to provide information and/or operational solutions as needed. Education & Preferred Qualifications: MBA or equivalent. Good knowledge in Back office/Trade Life Cycle confirmations and settlement. Knowledge of Global Markets Treasury, Custody, Cash management and Payment systems. Consistently demonstrates clear and concise written and verbal communication skills. People management experience. Additional requirements: Perform investigation and resolve in trade details/settlement discrepancies/ breaks and related outstanding issues in a timely manner. Escalate unresolved issues to appropriate stakeholders. Perform investigation and resolve non-receipts/ non-pay issues. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

DESCRIPTION Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world. To meet our sellers’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. Who we are. Within Amazon, the Selling Partner Support (SPS) Organization’s goal is to enable sellers, vendors, and brand owners of any size by helping them build the business they want. We obsess over the provision of world class support, technical assistance and account management services to our global partners. We strive to predict our customers' needs, create innovative self-help tools and provide solutions to help them better serve their own customers and grow their businesses. We are a primary interface between selling partners and Amazon through our Associates positive interactions and assistance. Who you are. As a Workforce Management (WFM) Real-Time Analyst (RTA), you will monitor all issues that impact service levels and take actions to resolve or reduce the impact. Notify support teams as required. Perform operational and oversight responsibilities as required to ensure all SLAs are met. Evaluates facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which can impact productivity such as tool or system outages. In this role you will experience a wide range of problem solving situations that require immediate real time intervention. Key job responsibilities Responsibilities: Real-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence. Coordinate with outsourced sites on SL management over 24x7 bridge and keep the WFM team update through SharePoint notes. Work on real-time tickets related to schedule change request, non-production request and associate profile change request. Prepare and communicate daily handoff report to WFM leadership team on SL performance. Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained. Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership. BASIC QUALIFICATIONS 2+ years, experience in an English contact center environment Previous experience as a Workforce management RTA Excellent analytical and mathematical skills. Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers PREFERRED QUALIFICATIONS Proven expertise knowledge with NICE IEX Advanced skills using Microsoft Excel in a business environment Ability to prioritize and meet tight deadlines Analytical with attention to detail Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Providence Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Organization Background: External Services, our healthcare consulting and services arm, we are delivering complete solutions that modernize and simplify every step in the process of providing excellent healthcare and we are doing it by making sure we are looking at things through the same lens as our customers. We are using the most promising and practical ideas, together with the experience and expertise from people inside the healthcare industry to create things that work for care facilities, for their patients, and to build health for a better world. What will you be responsible for? Manage portfolio programs with high complexity, strategic priority and/or visibility, system and/or regional priority – typically at an enterprise level. Work with and facilitate processes to accomplish complex program objectives, managing change, and resolving issues that span across project teams and departments by planning, organizing, directing, and supervising program activities in a cost-effective and productive manner to achieve customer satisfaction. Act as the primary point of contact between business/region executive leadership and the resource managers and is responsible for engaging executive leadership and communicating the progress of the program. Influence decisions in partnership with program leadership to ensure work toward common objectives. Ensure projects related to the program are planned and executed in a manner that supports the Providence Mission and supports integration and collaboration across the health system while meeting the organizational objectives. What would your day look like? Serving as the primary point of contact for clients. Build and maintain strong relationships to ensure client satisfaction and long-term engagement. Define program scope, goals, and deliverables in collaboration with stakeholders. Develop detailed project plans, timelines, and resource allocation strategies. Facilitate regular updates and reviews with internal teams and clients. Ensure alignment between client expectations and project execution. Identify potential risks and issues early. Develop mitigation strategies and escalate critical concerns appropriately. Monitor program budgets and ensure financial targets are met. Provide forecasts and manage changes in scope or cost. Collaborate with engineering, QA, support, and other departments. Ensure seamless execution across multiple teams and geographies. Track key performance indicators (KPIs) and program health metrics. Deliver regular reports to clients and internal leadership. Gather feedback from clients and teams to improve processes (CSAT). Implement best practices and lessons learned in future programs. Who are we looking for? Experience managing client communications including regular status updates, the MBRs and QBRs and bringing the action items to closure Manage technology programs, defining milestones and success criteria, resource allocation and successful on-time delivery Experience with technologies such as Azure or CRM or Cloud Solutions in dev capacity would be preferred Communicate project status to partners and several important teams around the organization Proactively identify and resolve issues that may impair the team's ability to meet strategic, financial, technical, and customer’s goals Experience understanding technical architecture and design aspects in Infrastructure and Application space Experience managing programs with remote/distributed teams PMP, CSM, CSPO or any other relevant certification in related space will be added advantage. 7 to 10 Yrs. overall experience and more than 4 years in client Program mgmt. A bachelor's degree in computer science or information science or related field education/experience Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct.

JOB DESCRIPTION You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Consumer & Community Banking Team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities Executes standard software solutions, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Design, implement, and manage AWS infrastructure to support scalable and reliable applications. Monitor system performance and troubleshoot issues using tools like Splunk, Dynatrace, and Grafana. Provide hands-on production support and resolve incidents promptly. Participate in on-call rotations to ensure 24/7 system availability Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 2+ years applied experience Experience in DevOps related roles Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform and Application Resiliency & Security. Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Experience with AWS infrastructure and services. Experience in logging, monitoring and observability tools such as Splunk, Dynatrace, and Grafana. Hands-on experience in production support and incident management Experience across the whole Software Development Life Cycle Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Knowledge of scripting languages (e.g., Python, Bash) Exposure to cloud technologies ABOUT US

We're Hiring! – Team Leader (EdTech Sales) CTC: Up to ₹7.5 LPA (Includes Incentives & Benefits) Location: D Mall, Rohini West, New Delhi – 110085 Working Days: 6 Days a Week Shift: 9:30 PM – 6:30 AM (US Shift) Interview Mode: In-Person Only HR Conatct: Vimlesh Singh - 9958773900 About Aimlay Aimlay is a premier EdTech counselling firm with over 15 years of experience, dedicated to assisting working professionals in achieving their academic and career goals. We specialize in providing comprehensive support for Ph.D., UG/PG, H.D admissions and various other academic courses offered by renowned universities worldwide. Our mission is to support & provide opportunities to individuals in pursuing academic excellence while seamlessly managing their professional commitments. Your Role: Team Leader – EdTech Sales Step into a leadership role where you're not just managing a team—you’re building success stories. Key Responsibilities Team Leadership: Lead and inspire a team of dynamic education counsellors. Connect & Convert: Transform inbound leads into successful partnerships through strategic follow-up and compelling outbound outreach. Drive Results: Consistently achieve ambitious targets while maintaining the highest standards of client satisfaction. Collaborate & Grow: Partner with internal teams and share insights that elevate everyone’s performance. Performance Monitoring: Monitor performance and ensure team KPIs & targets are met. Client Relationship Management: Manage client relationships with professionalism & care. Sales Analytics: Analyze and report sales metrics (daily/weekly/monthly). Team Collaboration: Ensure synchronized team productivity and collaboration. CRM Management: Use CRM tools to track leads, progress, and conversions. Lead Conversion: Transform inbound leads into successful partnerships through strategic follow-up and compelling outbound outreach. Cross-Functional Collaboration: Partner with internal teams and share insights that elevate everyone’s performance. Team Development: Coach, mentor, and boost team motivation. Target Achievement: Consistently achieve ambitious targets while maintaining the highest standards of client satisfaction. Client Query Resolution: Resolve client queries with tailored, impactful solutions. Client Acquisition: Identify and implement strategies for new client acquisition. What You Need to Succeed Experience: EdTech/Inside Sales experience is a must. Leadership: Proven team leadership in the education industry. Communication Skills: Strong command of English (verbal & written). Client Handling: Excellent client handling, negotiation, and interpersonal skills. CRM Proficiency: Proficiency in CRM tools and reporting. Adaptability: Ability to thrive in a target-driven, high-pressure environment. Mindset: Quick learner, solution-focused, and energetic. Why Join Aimlay? Global Outreach: Expanding our reach and impact, connecting with diverse communities and fostering international collaborations. Growth Trajectories: Clear and dynamic growth paths for your career. Leadership Ladder: Structured leadership development from emerging leaders to seasoned executives. Competitive Compensation Package: Attractive base salary with unlimited performance-based incentives. Accelerated Career Advancement: Fast-track your professional journey in a rapidly expanding industry. Global Exposure: Collaborate with a leading Indian EdTech brand operating on a global scale. Inclusive Work Culture: Thrive in a supportive and collaborative team environment. Transparent Communication: Open-door policy where your ideas and feedback are valued. Expert Guidance: Mentorship from seasoned industry leaders. Employee Engagement: Participate in team events, monthly engagement activities, and recognition programs. Unlimited Growth Potential: Shape your career trajectory with uncapped opportunities. Ready to Lead a Team That Changes Lives? If you're passionate about education, leadership, and making a real impact — Join Aimlay and shape the future of learning. Apply Now – Great leaders build greater futures! Vimlesh Singh Recruitment Team +91 9958773900 | srexec.ta@aimlay.com

Who we are looking for: The main function of the role is: Work in conjunction with individuals on the team as well as other Shared Services/COEs, outsource partners, Client Service, other business units as needed to ensure seamless processing according to the fund’s policies, to ensure NAV accuracy and that all SLAs are met Why this role is important to us: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for: Manage the day-to-day activities, review and validate all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls, e.g. ensuring accurate g/l and/or balance for daily pricing. Provide timely accurate management reporting and issue log maintenance, under moderate supervision. Research and resolve exceptions and issues. Escalate unresolved issues to management as required. Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed. Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary. Ensure appropriate records of daily and monthly activities are kept. Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the department. What we value: These skills will help you succeed in this role: Good understanding of financial services and investment products Excellent Communication Skills Problem Solving & Analytical Skills Ability to work on MS Office (Excel, Word and PPT) Education & Preferred Qualifications: Graduate degree in Business, Accounting, Finance or equivalent experience preferred 4+ years of experience in related accounting or finance field preferred. Should be comfortable working in North America Shifts Additional requirements: This is an optional paragraph, remove if nothing inserted Travel up to 25% may be required. Knowledge of additional European language will be considered a plus. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Key Responsibilities: Perform end-to-end reconciliation of P&O data across systems such as Workday and SAP. Identify, investigate, and resolve data discrepancies, ensuring alignment between source and target systems. Collaborate with technology team, and other stakeholders to understand data flows and dependencies. Develop and maintain reconciliation reports, and audit logs to track data quality and resolution status. Support data migration, integration, and transformation projects by validating data accuracy and completeness. Document reconciliation processes, controls, and standard operating procedures (SOPs). Recommend and implement process improvements to enhance data integrity and reduce manual effort. Ensure compliance with data governance, privacy, and security standards. Qualifications: Bachelor’s degree in Data Analytics, Information Systems, Human Resources, or a related field. 4+ years of experience in data reconciliation, data quality, or HCM data management. Strong proficiency in Excel, SQL, and data visualization tools (e.g., Power BI,). Experience with HR systems such as Workday, SAP, or similar platforms. Familiarity with data integration tools and ETL processes is a plus. Excellent analytical, problem-solving, and communication skills. High attention to detail and ability to manage multiple priorities in a fast-paced environment. Preferred Skills: Knowledge of GDPR, HIPAA, or other data privacy regulations. Experience in global HCM data environments. Understanding of P&O processes such as onboarding, compensation, and organizational management. Why Sandoz? Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us! Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Overview: SUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage applications, working closely with clients, developers, and business analysts to improve the overall usability and functionality of the product. Responsibilities: PRIMARY RESPONSIBILITIES Triage the customer support escalations and help prioritize issues for engineering in terms of importance to the business. Resolve product issues by analyzing and troubleshooting; refrain from escalating to the engineering team when possible. Receive and answer internal product functionality questions from support reps, interface with engineering on design issues, and communicate that back to the support rep. Work with Quality Assurance to help pinpoint customer issues which may be system defects; explain and update product support of research results. Help pinpoint, document and prioritize internal support requests. Assist the Product Support team providing accurate communication messages regarding product functionality, help identify common causes of confusion which can be limited through feature development or improved documentation. Define consistent views and processes for support reps, ensure that fixed issues tied to cases are communicated back to customers promptly; help set customer expectations with regards to resolution times. Moderate and answer questions in the user forum. Assist with defining parameters, pricing and timeframes for possible engineering services such as data restore. Assist with identifying solutions for design errors. Build and maintain positive relationships with clients and internal staff. Manage tasks to meet the assigned project dates. Qualifications: Skills Required: Data Analysis Tech Stack - SQL Server Analytical/Problem Solving Education Preferred: Bachelors or better in Business Administration or related field. Bachelors or better in Computer Science or related field. Bachelors or better in Information Technology or related field. Experience Required: 1-2 years experience

Job Title: Manual QA Engineer Experience: 4+ Years Location: Hyderabad,Bangalore Employment Type: Full-Time Night Shift/Noon Shift Immediate Joiners Preferred Job Description: We are seeking an experienced Manual QA Engineer with 4+ years of expertise in web and mobile application testing . The ideal candidate will have hands-on experience with cross-browser testing , mobile application testing , and exposure to cloud platforms (GCP/AWS) . You will be responsible for ensuring product quality through meticulous test planning, execution, and reporting. Key Responsibilities: Design, develop, and execute detailed manual test cases for web and mobile applications. Perform cross-browser testing to ensure compatibility and responsiveness across multiple browsers and devices. Conduct functional, regression, integration, usability, and exploratory testing . Test mobile applications on Android and iOS platforms to validate performance and functionality. Collaborate closely with developers, product managers, and other stakeholders to identify and resolve defects. Log, track, and document defects in bug tracking systems (e.g., JIRA, Azure DevOps). Provide clear and concise test reports and contribute to release readiness. Work with cloud-based environments ( AWS / GCP ) for application testing and validation. Required Skills: 4+ years of professional experience as a Manual QA Tester . Strong expertise in cross-browser and mobile application testing . Proficiency in test case design, execution, and defect reporting. Hands-on experience with Android and iOS testing tools/emulators . Basic knowledge or experience working with cloud environments (GCP/AWS) . Good understanding of SDLC and STLC methodologies. Strong analytical skills, attention to detail, and communication abilities. Job Type: Full-time Pay: Up to ₹1,500,000.00 per year Work Location: In person

About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Your Role: Preparing investor and client CDD files for review by the KYC/AML Manager. Requesting appropriate CDD documentation from investors in CFS Singapore administrated funds and from CFS Singapore clients. Maintaining an overview of complete and incomplete CDD records and ensuring action is taken to complete all CDD records. Timely follow up on pending CDD requests keeping compliance with CFS escalation and follow up procedures. Maintenance and safe keeping of CDD documents and files. Liaising with internal Investor Relations teams on a daily basis who are responding to investor and client AML queries. Ensuring queries and emails are responded to in a timely and accurate manner. Clearing and/or investigating/verifying possible matches as generated by the scanning application that Citco uses to scan their client base against lists of undesirable persons. Maintaining a database of High Risk investors and ensuring the appropriate actions is taken with regards to these. Keeping informed as to present and future legislation and regulatory developments in the jurisdiction. Assisting with fund specific CDD reviews. Ensure the AML applications are consistent with the Company’s AML policy and risk assessment. Be an escalation point for clients, investors and Citco employees on all AML/CDD queries. Client management for new and existing clients. Provide information to Management in respect of AML/CDD issues arising. Ensure all queries received by the team are responded to in a timely manner. Maintain delivery of a high quality service level to clients and other Citco departments ensuring all queries are dealt with in a professional manner and escalating where appropriate. Ensure a professional relationship is maintained with clients and stakeholders at all times. Specific projects which may arise from time to time. Any other duties which the organization may require as part of the business of CFS. Risk Assessments Acting as a point of contact for in house AML/CDD queries for Citco employees, and providing advice to Citco on all related matter. Securing that all client relationships are risk rated as per established procedure. Business Maintain a professional working environment. Keep Management abreast of important issues and escalate potential problems. Participate in projects that may be defined in connection with the continuing expansion and evolution of the business. Resolve complaints and inquiries received. Meet or exceed internal and external quality standards for exceptional customer service. About You: Bachelor’s degree in Business/Finance related. Asset Management experience in either an Audit Firm, Administrator, Investment Manager or other financial institution desired but not essential. Excellent communication and writing skills. Working knowledge of Excel and Word essential. Our Benefits Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

DESCRIPTION It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager remotely, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. Actively seeks employee feedback to improve levels of service. Being able to work on rotational shifts in both weekends and weekdays, including holidays. BASIC QUALIFICATIONS Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Computer skills (Windows, Microsoft Office, Outlook) PREFERRED QUALIFICATIONS Relevant work experience in administration, customer service/ call center or HR environment. Very good proficiency in additional European languages Ability to work in international teams where team members are in different locations and belong to different cultures Ability to work with confidential information Flexibility to work in a fast-paced environment Good interpersonal, communication, time management, and problem-solving skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product functionality, and collaborate with cross-functional teams to ensure seamless delivery and support. Your work will directly impact organizations in the social good sector, empowering them to achieve their missions more effectively. You will support multiple enterprise-grade solutions, working closely with Engineering, Product Management, and Customer Success to resolve escalated issues, contribute to product readiness, and continuously improve the customer experience. Key Responsibilities Deliver high-quality technical support via chat, phone, and web channels, ensuring timely and effective resolution of customer issues. Triage and troubleshoot software incidents, escalating complex or code-related issues to Sustained Engineering as needed. Leverage diagnostic tools such as browser developer tools, API testing platforms (e.g., Postman), and log analysis tools to investigate and troubleshoot technical issues with moderate guidance Author and maintain Knowledgebase articles using KCS (Knowledge-Centered Service) methodologies to promote self-service and reduce case volume. Participate in after-hours support rotations based on product, region, or team requirements. Maintain accurate and professional case documentation, ensuring all interactions are clear, concise, and actionable. Analyze case trends and categorize incidents to identify root causes and inform product improvements. Act as a liaison between customers and internal teams for service-related needs, ensuring a seamless support experience. Stay current on product updates, new features, and industry best practices to provide informed support. Communicate technical concepts clearly to both technical and non-technical audiences. Embrace change and contribute to continuous improvement initiatives within the support organization. Qualifications Hands-on experience in Technical support, IT helpdesk, or contact center role, preferably in a B2B SaaS environment. Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently. Familiarity with CRM or case management systems (e.g., Salesforce, Zendesk). Excellent written and verbal communication skills. Demonstrated ability to learn new technologies quickly and adapt to evolving environments. Customer-first mindset with a commitment to delivering exceptional service. Ability to collaborate across teams and manage multiple priorities in a fast-paced setting. High school diploma required; additional technical certifications or coursework are a plus. Experience with one or more of the following: Educational or professional experience in troubleshooting web applications, cloud platforms, infrastructure, or single-page applications. General understanding of authentication processes, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Prior experience in a technical support environment, especially supporting educational software, parents, or K–12 schools. Familiarity with the North American education system. College degree in Accounting or Finance, or hands-on experience in bookkeeping. Proven technical troubleshooting experience in a customer-facing role. Experience with merchant processing, payment facilitators, payment platforms, or credit card/payment services providers. Understanding of APIs (Application Programming Interfaces) and their role in system integrations. Experience in troubleshooting email deliverability, including knowledge of SPF, DKIM, and DMARC protocols. Familiarity with alternative payment methods such as PayPal, Venmo, and Apple Pay. Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Job Purpose IMT is a provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. We are leading the mortgage industry into the future, developing and marketing software solutions that are transforming how mortgage lenders, investors, and settlement service provider work together. Currently, we are looking for a service-oriented EUC Support technician to provide local technical support to users and partake in Corporate IT projects and activates in an efficient and accurate manner. This position is the frontline IT support for the company and will help user resolve basic technical problems. Additionally, involved in Corp Tools support, event and facilities projects and Projects. Responsibilities Provide first level contact and convey resolutions to customer issues Participate in Corp events and facilities work as relating to IT Participate in various Corp IT projects Participate in various IT purchasing duties, including software licensing costing, renewal and maintenance Work closely with local management and Facilities Monitor and respond quickly and effectively to requests received through the ticketing system. Properly escalate queries as necessary Participate in the installation and management of local IT Services including Servers, and network devices. Work closely with Tier 2 and 3 engineers for escalations and ensure two-way communication with local staff is established Walk customers through problem solving process. Follow up with customers, provide feedback and see problems through to resolution Document related processes and procedure and share them in the centralized IT document repository Participate in local onboarding and offboarding of staff. Utilize excellent customer service skills and exceed customer expectations Ensure proper ticket recording, documentation, redirection and closure Recommended procedure modifications or improvements. Preserve and grow your knowledge of operation procedures, products and services Knowledge and Experience Proven working experience providing first level support for employees Working knowledge of ServiceNow and remoting tools (RDP, Bomgar, etc.) Minimum 2+ years of experience supporting Windows and Mac environment. Strong knowledge and experience working with Office365 and Microsoft solutions i.e. SharePoint, OneDrive, etc. Knowledge of imaging technologies. Strong knowledge and experience with Laptop and Macbook OS and hardware. Knowledge and experience with mobile solutions such as Intune. Knowledge and experience supporting collaboration tools such as Zoom client, Zoom Rooms, Webex and Microsoft Teams. Strong client-facing and communication skills. Advanced troubleshooting and Multi-tasking. Knowledge on supporting printers, network equipment and local hub rooms. Understand Active Directory and SSO and multifactor authenticators. Understand the basics of client connectivity: VPN, DHCP, TCP/IP, etc. Strong customer service and troubleshooting skills Experience working with medium to large global corporations in IT Support functions is desired. Demonstrated ability to always maintain a customer-service focus and attitude. Worked with global teams based out of US and Europe Must be able to remain calm in pressure situations. The ability to simplify complex technical solutions and convey them to end users. Must be able to adapt quickly to a constantly changing environment Willingness to learn and adapt new technologies. Proactively address new and emerging problems. Due to the nature of the job, some level of flexibility for after-hours support, may be required from time to time. Might need to work on Saturday or Sunday on need basis for change execution. Ready to work in rotational shift to provide 24X7 support.

DESCRIPTION NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Within NOC’s umbrella, resides a fast-growing Last Mile support function – AMZL CO (Amazon Logistics Central Operations). AMZL CO is a team focused on driving higher quality at lower cost through standard work leveraging central management of the network. Central Operations (CO) supports daily planning and execution functions that impact Delivery Station (DS) operations across the AMZL and EDSP/XPT network. CO aims to bring efficiencies to processes through standardization, programmatic interventions and automations that improve planning, scheduling and routing efficiencies, reduce cost and free up time for station operators to focus on operational work. We cover the following functional areas with global parity: (i) Central Allocation - removes operator judgement on channel allocation by planning via O-TREAT (4 week to 1 week ahead) & 24 hour forecasting based D-1 capacity adjustments, (ii) Centralized Routing and Scheduling (CRS) – executes block scheduling (1 week ahead, D-1 block release) and route planning (D-day) of on-road capacity centrally, (iii) CO Systems Management (COSM) - performs station jurisdiction and sector configurations via JAS (Jurisdiction Authority Service), and handles sort & route planning configurations, (iv) Driver Support (CO DS) – aims to streamline the delivery process for DSPs and drivers by coordinating rescues through global tools - Rescue Planner (RP) & Mission Control (MC) and, (v) providing channel support for DSP, Flex and Hub DP along with account and payment management – WST entry validation, invoicing and weather incentives. CO team embarked on the journey of becoming operations execution partner of NA and EU COs in Jun’21 with an immediate objective of leveraging people cost benefits through targeted offshoring and in the long term, standardizing AMZL CO processes and technology in NA and EU and RoW (Rest of World) countries to establish worldwide parity, providing a platform for knowledge sharing and building a hybrid structure for local innovation and speed to market while optimizing gearing ratios and cost structures. We named the broader program MARCOPOLO. Marcopolo Vision: NOC’s vision is to build a global Center of Excellence by being the prime provider of Last Mile Central Operations (CO) execution services to NA, EU and RoW marketplaces in next 3 years. This org will - 1) provide 24x7 coverage to all geographies, 2) leverage centralization at scale to optimize HC through improved Operator Utilization by unlocking synergies across time zones, 3) ensure at par or better SLA and quality by closely monitoring audit performance, 4) enable operational parity and standardization across workstreams and geographies, 5) leverage in-house automation team to automate manual execution, 6) work closely with in-country program and operations teams to provide inputs on large scale process improvement programs including hands-off-the-wheel automations, 7) support global expansion and standardization, leverage learnings and best practices across geographies and 8) facilitate joint OP request submission exercises to product and tech teams by incorporating use cases across geographies. Purview of a Trans Ops Specialist A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. We are open to hiring candidates to work out of Hyderabad and willing to come to office all 5 working days of the week Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. BASIC QUALIFICATIONS Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics PREFERRED QUALIFICATIONS Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We're looking for a Product Support Specialist This role is Office Based, Hyderabad Office The Product Support Engineer will play a critical role in providing technical assistance for Cornerstone’s Support customer base. As a member of CSOD Global Customer Support, Support Engineers provide real-time technical support on Cornerstone Enterprise products through e-mail and phone interactions with customers and by using Cornerstone’s internal incident tracking system. The fundamental goal of this position is to help our customers achieve success using our products. In this role you will... Develop a deep knowledge of Cornerstone’s range of enterprise products. Thorough understanding of assigned customer’s products and business objectives. Communicating with corporate customers via telephone, email, or other media as applicable, regarding technically complex problems identified in Cornerstone’s software products, and maintaining effective customer relations. Escalate & facilitate top-priority, production-critical issues to the appropriate teams for resolution. Maintain ownership of issues until resolution, drive internal teams in support of solution needs and timely resolution, considering the customer’s business impact. Resolve incidents and keep customers updated during the issue resolution process as per SLA’s. Create, and publish, internal and customer-facing knowledge base documentation to enhance customer engagement with Cornerstone’s self-service options. Serve as a customer advocate within Cornerstone organization. Ensure customers can execute their business objectives through use of our application. You’ve got what it takes if you have... Knowledge of SQL programming (DML/DDL/joins). Should have hands-on experience in debugging web-based applications Exposure to tools like Fiddler, Wireshark, Browser based Developer Tools, Postman etc. Knowledge of Webservices Technologies like REST API/SOAP/ODATA is added advantage Knowledge of Authentication Technologies like LDAP, SSO, OpenID, ADFS etc. is added advantage Should have exposure in talking to client/end customers. Strong customer service focus, good problem-solving skills, and excellent communication skills. Excellent organizational skills with ability to grow and work in a team. Graduation in Engineering / Sciences. Minimum experience of 2-4 years, in application support is mandatory. Must be adaptable and have a strong disposition to learn in a fast-paced environment. #LI-Onsite Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Summary As a TM-T&S Payments Specialist you will play a crucial role in managing and optimizing payment processes within our organization. With your expertise in MS Excel and online domain skills you will ensure efficient and accurate transaction handling. This hybrid role offers the opportunity to work in a dynamic environment contributing to the companys growth and societal impact. Responsibilities Manage and optimize payment processes to ensure efficiency and accuracy in transaction handling Collaborate with cross-functional teams to streamline payment operations and improve workflow Utilize MS Excel to analyze payment data and generate insightful reports for decision-making Implement best practices in online payment systems to enhance security and user experience Monitor payment trends and provide recommendations for process improvements Ensure compliance with industry standards and regulations in payment processing Develop and maintain documentation for payment procedures and protocols Provide technical support and guidance to team members on payment-related issues Coordinate with vendors and partners to resolve payment discrepancies and issues Conduct regular audits of payment systems to identify and rectify errors Lead initiatives to integrate new payment technologies and platforms Oversee the implementation of payment solutions that align with business objectives Foster a culture of continuous improvement within the payment operations team Qualifications Demonstrate proficiency in MS Excel for data analysis and reporting Exhibit strong knowledge of online payment systems and technologies Possess excellent problem-solving skills to address payment-related challenges Show ability to work collaboratively in a hybrid work model Have experience in managing payment processes in a dynamic environment Display strong communication skills for effective collaboration with stakeholders Maintain attention to detail in handling payment transactions. Certifications Required nas