52355 Resolve Jobs - Page 7

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President, Financial Crime Risk Stewardship Principal responsibilities Role holders will carry out activities that will include most of the following, but not limited to: Provide support in managing FC risks by providing oversight and direction of the business controls as described in the Global Line of Business procedures and HSBC Global Policies and Procedures. Engage with FLOD and SLOD to ensure transparency relating to risks and control assessments, ongoing control remediation plans and trigger events oversight for both internal and external events. Preparation, review, challenge and consolidation of accurate data, reports, and presentation packs for key executive meetings/forums. Providing support on Operational Effectiveness (OE) and Enterprise-Wide Risk Assessment (EWRA) and Risk and Control Assessment (RCA) while presenting and evaluating the risks and controls identified through OE and EWRA. Support in developing and maintaining the risk steward view of the effectiveness of the financial crime risk framework and ensure that this view is communicated consistently to relevant risk governance meetings. Support Senior Management with the analysis of country and regional audit and assurance reports and ensure all identified issues have the appropriate action plans and the responsible owners are executing to plan to meet the completion deadline on time. The jobholder is responsible for managing and mitigating operational risks in their day-to-day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of defense’. The jobholder should ensure they understand their position within the Three Lines of Defense, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required. Through the implementation the Global FC Policy, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC's Financial Crime Risk Appetite. Continuously reassessing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. The job holder will be an individual contributor reporting to VP FC CoE Risk Stewardship and supporting Regional Line of Business and designated Markets. Requirements The jobholder must have an overall work experience of 8-10 years in the banking / financial services industry At least 4-5 years’ experience in Financial Crime Risk or Business Risk functions. Strong understanding of how FC controls mitigates FC Risk and the various underpinning activities forming the overall Risk Management framework. Working knowledge of the Global Non-Financial Risk (NFR) Framework and Technical User Guides (TUG) – Preferred Interpersonal Skills (i.e., collaboration and networking) with experience of dealing with stakeholders including the capacity to articulate the case for risk management. Excellent communication skill (oral, written, and presentational) with the ability to influence others through use of compelling facts, thought-provoking discussion and logic and use diplomacy and tact to resolve differing views. Experience of interpreting and analyzing a large volume of information and / or data and provide succinct summary for management. Ability to lead change, contributing to joining up with the other teams in Risk and Compliance and Business globally. Working knowledge of the Non-Financial Risk Framework and Technical User Guides – Preferred Able to investigate and escalate incidents, assess regulatory impact and prepare reports to the regulator and governance meetings, as necessary You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Electronic Data Processing (India) Private LTD***

Job Family User Support (India) Travel Required None Clearance Required None What You Will Do Guidehouse is looking for an IT professional with experience providing technical support in a fast-paced, service-oriented environment. As part of the Guidehouse Service Desk team, this individual will work closely with other IT professionals to resolve technical issues and provide essential services to Guidehouse employees working in over 60 offices and remotely around the globe. The role will include offering in-office A/V Meeting support in Chennai & other office locations physically or remotely by providing support & travelling to offices. You will promote the use of and provide users training on our A/V technology as well as ensure the technology is in working order, assist users with connecting to the technology, and troubleshoot the A/V Systems. You will also act as a Tier 2 Service Desk support agent, resolving issues using your skillset and our extensive Knowledgebase for solutions to common problems, troubleshooting new or infrequent issues, and documenting newly found technical scenarios work arounds. Being successful will also be dependent on your ability to team with other GH IT staff, including our highly technical engineering team, as well as interact with our Leadership. These duties will be performed in a highly professional manner, utilizing your great verbal and written communication skills Essential Job Functions Be a Microsoft Teams and Collaboration evangelist for Logitech, Microsoft Teams and other Collaboration technologies. Provide training sessions to demonstrate and teach users how to use the full spectrum of Logitech equipment. Communicate collaboration technology in an engaging and “storytelling” type manner. Operate, maintain, troubleshoot, and upgrade video conferencing equipment. Work with 3rd party vendors to troubleshoot issues and perform root cause analysis for failed cases. Conduct daily A/V equipment audits and maintain accurate records. Follow defined processes and ensure that the processes are adhered to by the team. Build relationships with internal customers to ensure they are successful when making use of technology. Determine participants' existing knowledge, prepare pertinent, meaningful use cases which will idealize the use of collaboration technology in the environment. Manage calendar assignments for meeting support and coordination of testing and maintenance Partner with the customers to understand the audio and video requirements for various events. Before scheduling large events, conduct sound, visual, and performance quality checks on AV equipment to ensure everything works flawlessly. Prior to large-scale meetings, perform dry runs to ensure all equipment operates smoothly. Troubleshoot and resolve A/V Technical issues promptly. Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community. Conduct daily hardware checks in conference rooms, offices, and workstations (HDMI cables, monitors in working order, remotes in conference rooms) Conduct daily printer checks Additional Responsibilities Provide in-office 1st and 2nd level Deskside IT support primarily to Chennai office locations and remotely covering other office locations when it is required. Provide remote 2nd level Support as a part of the Global IT Service Desk - Troubleshoot and resolve hardware, software, application, network, user access, or related issues. Escalate more complex problems or unresolved issues to next level of support Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on printer usage Accept, inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) In-office liaison with End-point management and Intune team for networking, battery backup solutions testing, etc. Address client questions using available information resources Comply with Corporate IT Service Management and Service Desk policies, procedures and directives Achieve metrics in support of service level agreements, client satisfaction surveys, and completed incidents/requests Recommend process changes as needed to improve service levels Communicate company policies and standards Travel, as necessary What You Will Need Minimum 2-5 years’ experience supporting any Audio-Visual hardware and software. Minimum 2-5 years’ experience with Zoom Meetings, Events, and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms. Advanced technical knowledge of how-to setup, install, troubleshoot connections for audio visual equipment including cameras, microphones, projectors, touchscreens, Logitech devices and monitors. Strong written and verbal communication skills, including the ability to adjust to the audience's technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, Executives, and IT management. Must be comfortable presenting in front of a camera and audience to deliver virtual training and webinars. The ideal candidate will be able to deliver engaging training and presentations. Minimum 2-5 years of working knowledge and hands-on support of Windows 10 and Windows 11 in an Active Directory environment Must be able to work independently and self-directed, and within a team Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals required Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams Experience working professionally with customers remotely via phone, chat, email, and in person Strong communication (written and verbal), multitasking and customer service skills Work effectively in a team environment to maintain Service Desk coverage and support model Proficient in managing multiple tasks at one time and prioritizing said tasks Experience supporting smart phones including iPhone and Android models Strong problem-solving skills Must be proactive, punctual and be able to multitask efficiently. Strong planning and organizational skills Demonstrated skills in working with users in person and remotely What Would Be Nice To Have College degree is must. Experience with minor troubleshooting for printers What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Show more Show less

• 4+ years of strong experience in managing Benefits Administration processes, preferably US Benefits • 2+ years of human resources experience • 2+ years of Microsoft Office products and applications experience • 1+ years of customer service experience • Bachelor's degree in business, HR, or a related field, or 1+ years of case management experience Join Amazon's HR team and help make a difference for all Amazonians! We are currently looking for Benefit Reconciliation Specialist, Global Benefits to join our team. This candidate will be responsible for smooth delivery of Benefits for US, with specific focus on our Financial and Health and Wellness Benefit programs. If you have relentless desire to drive process improvements, analyze systemic issues and implement solutions to challenging problems, we have the career you’re looking for! Position Responsibilities Project Management and Communications: - Review and Audit reports related to Health & Wellness and Financial benefits to ensure there are no data discrepancies - Vendor Management – Work closely with the vendors and stakeholders to ensure data discrepancies are resolved and updated data/reports are provided - Investigates discrepancies, finds and implements solutions. - Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase customer satisfaction. - Creates standard operating procedures (SOPs), process maps, SIPOC - Making sure all assigned processes are completed in time as per SLA Successful candidates will demonstrate: - 4+ years of strong experience in managing Benefits Administration processes, preferably US Benefits - Strong attention to detail and a high level of processing with utmost accuracy. - Look for systematic ways to use data to enhance benefit experience and vendor delivery of services - Knowledge of Macros/VBA - Redshift knowledge to generate reports - Track and measure benefits accuracy - via regular analysis of key metrics and dive deep- to understand both top defect drivers and systemic solutions to prevent recurring issues - Plan Administration and Compliance: Collaborate with internal Benefits Finance, Legal, and Global Compliance teams – and external vendors - to ensure data is in compliance with Amazon’s legal and scope-of-work responsibilities - Support team in various program management including transitions/s (including associated vendors) for the employee services Key job responsibilities - Review and Audit reports related to Health & Wellness and Financial benefits to ensure there are no data discrepancies - Vendor Management – Work closely with the vendors and stakeholders to ensure data discrepancies are resolved and updated data/reports are provided Investigates discrepancies, finds and implements solutions. - Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase customer satisfaction. - Creates standard operating procedures (SOPs), process maps, SIPOC - Making sure all assigned processes are completed in time as per SLA - Reporting top reconciliation findings during weekly/monthly/quarterly business reviews A day in the life Successful candidate would work on day to day reconciliations supporting US benefits. The day would involve following: * Identifying data sources (vendor reports, Amazon reports) * Running data comparison to identify discrepancies * Investigate discrepancies to identify system of correction, owners of correction and working with them to resolve the discrepancies * In case of recurring issue identifying systemic fix to prevent recurrence * Partnering with Benefit Program teams, vendors to bridge knowledge/system gap to ensure Perfect Benefit Experience for Amazon Employees in US About the team Team administers benefits for 58 countries and supports ~1.5MM employees (997K US and 522K non-US). The major service areas include: (1) Benefits Administrative services, (2) My Benefits product support, (3) Shared Services (Quality and Reporting); (4) Employee Investment Services (EIS) Administration, (5) U.S. regulatory work, (6) Benefits Reconciliation and (7) US Benefit services 2+ years of human resources functions experience Knowledge of HRIS or Applicant Tracking Systems are preferred Experience with Payroll Systems, HRIS Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Role: Selenium C# Automation Test Engineer Experience: 5-7 years of experience. Location: BAN or HYD Experience in implementing Testing methodologies, processes and automation concepts Minimum 3-4 years of working experience on Selenium C# Must be able to create and update automation frame works Experience in API test automation Working experience on SQL and SQL queries. Experience in implementation of CI/CD for test automation Must have hands on experience of Test case design, Test Execution, Defect Logging and Reporting Good analytical ability to resolve the issues Good to have Dynamics CE experience Good to have worked on Easyrepro automation framework Good communication skills (oral / written) to communicate efficiently with different stakeholders and Customer to discuss on project topics. Must be able to work independently and self-driven individual who can adopt to situations and understand the application/domain. Qualifications Educational qualification: B.E, B.Tech, MCA Experience : 5-7 years Mandatory/requires Skills : Experience in implementing Testing methodologies, processes and automation concepts Minimum 3-4 years of working experience on Selenium C# Must be able to create and update automation frame works Experience in API test automation Working experience on SQL and SQL queries. Experience in implementation of CI/CD for test automation Preferred Skills : Good analytical ability to resolve the issues Good to have Dynamics CE experience Good to have worked on Easyrepro automation framework Additional Information 5-7 years

Description: nimble is a leading provider of revenue cycle management solutions for ASCs, surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burdens, and improve financial outcomes. We have been at the forefront of RCM technology while continuing to deliver an unmatched level of customer service by bringing deep insights and actionable intelligence to maximize their revenue cycle. Requirements: Eligibility Criteria Should be currently on SME role for 6 months and above. Completed 1 year with nimble International Over all 4 + Years of Experience in RCM Key Responsibilities Lead, mentor, and coach team members, providing guidance and support to achieve individual and team goals. Manage customer interactions, resolve billing discrepancies, and negotiate payment plans. Track team performance, identify areas for improvement, and prepare regular reports on accounts receivable activities. Analyze accounts receivable aging reports, identify potential issues, and implement corrective actions to minimize AR Provide training and development opportunities for team members to enhance their skills and knowledge Assign work, manage workflow, and ensure timely processing of invoices and payments. Skills Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a team environment.

SUMMARY The Master Data Management (MDM) Administrator will play a critical role in engaging with stakeholders and technical team members to execute master data creation, maintenance, and governance for our MDM workstream. This position will play a crucial role in managing our master data, ensuring data consistency, and facilitating data-driven decision making. You will collaborate with various departments to ensure data accuracy, integrity, and compliance with established data standards. This position will play a key role in streamlining data-related processes, enhancing data quality, and promoting a data driven culture within the company.This role will report to the BEST Data Services Senior Manager in our Business Enterprise Systems Technology department. The successful candidate will take a hands-on approach and will be assisting developers and architects with our Master Data Management (MDM) platform and FaCT Data Foundations teams and processes. A successful MDM Administrator must take a hands-on approach, ensuring the highest quality solutions are provided to our business stakeholders, with accurate development, documentation, and adherence to deadlines. This role will also work with key stakeholders across the organization to drive enhancements to a successful implementation and ensure all master data meets requirements and are deployed and implemented properly. PRIMARY RESPONSIBILITIES Responsible for engaging with multiple teams (both technical and non) to understand master data requirements and objectives. Responsible for implementing and enforcing data governance policies and procedures to maintain the quality and integrity of master data. Responsible for performing data entry, validation, and maintenance tasks to ensure accuracy and consistency of master data records. Develop and maintain data standards and guidelines for various data elements to be used consistently across the organization. Assist in collaborating with multiple teams to define and implement various data structures and hierarchies with the Customer, Product, Pricing, and Supplier data domains. Identify and resolve data quality issues, including duplication, inconsistency, and inaccuracies. Facilitate data integration and migration projects, ensuring seamless data flows between systems. Maintain comprehensive documentation of data processes, standards, and best practices. Generate reports and analyze data quality metrics to monitor the effectiveness of data management efforts. Provide training and support to end-users on data entry and data management best practices. Ensure that master data management practices align with industry regulations and compliance requirements. Provide timely troubleshooting and support for master data related problems. Ensure data security and compliance with relevant regulations and internal policies. Responsible for ensuring there is alignment with business objectives. Responsible for identifying and resolve data discrepancies, ensuring data standards are met. Working closely with FaCT, IT, and business stakeholders to ensure seamless data migration. \ Effectively communicate project status, issues, and solutions to both technical and non-technical stakeholders. Maintain detailed documentation of data migration processes, decisions, and outcomes. Provide post migration support. Adopt a proactive, hands-on approach to resolve any issues related to these platforms. Collaborate with onshore and offshore business and technical teams to assist with creating solutions for complex internal business operations. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop high-level designs. REQUIRED KNOWLEDGE/SKILLS/ABILITIES Minimum of 5 years of hands-on master data management administration experience with a focus on customer, pricing, and product data domains. Oracle CX-Sales(CDM), experience in VBCS with AR Module(O2C). Knowledge of Integration OIC & ATP is a plus. Knowledge of data quality and data profiling tools. Familiarity with data integration and ETL processes. Strong understanding of data structures, databases, and data integrations. Strong communication skills Proficient in designing and implementing process workflows and data diagrams. Proven Agile development experience, you can understand what Epics, Features and Stories are and can define one. Excellent problem solver and independent thinker who can create innovative solutions. Exceptional communication, analytical, and management skills, with the ability to present technical concepts to both business executives and technical teams. Able to manage daily stand-ups, escalations, issues, and risks. Self-directed, adaptable, empathetic, flexible, and forward-thinking. Strong organizational, interpersonal, and relationship-building skills conducive to collaboration. Passionate about technology, digital transformation, and business process reengineering.

vConstruct , a Pune based Construction Technology company seeks process- oriented individuals with academic or professional background in Civil Engineering/Architectural/Construction Management for the role of Project Engineer . We are looking for highly motivated individuals who have an interest in Construction Technology and want to build a career in the Bim Enabled Project Management. These individuals are expected to be good at problem solving and figuring out the unknowns when given a problem statement. Upon successful joining, the individual will be provided with initial training courses and on-the-job training to help them succeed in this role. About vConstruct: Building Better, Smarter, Faster is in our DNA. We are a collective organization of 450+ individuals with a team of more than 300 construction engineering and technology enthusiastic who are passionate about increasing the predictability of building better products by applying smarter processes while striving for faster delivery. To know more about vConstruct please visit https://vconstruct.com/ About Virtual Builder: Virtual Builder Group works as a part of integrated team with the General Contractors and Sub Contractors in managing the projects through the construction lifecycle. With our efficient construction technology workflows spread across the phases of bidding, preconstruction, execution, and closeout, we have been working to deliver work products in a competitive turnaround timeframe, allowing the field team to be channeled towards site execution. Looking out for the future we are driven towards making the construction processes optimal and better, with a vision of automation and predictive analysis by leveraging the historical data. Responsibility and Focus Areas: -> BIM enabled Project Management Document & Models Management – Understand, analyze, and manage the versions of construction documents & models on online cloud platform ensuring the latest and greatest information is available to field team. The process can involve various Project Management Platforms like Bluebeam, PlanGrid etc. RFI Management – Early identification of the potential RFI’s (Request for Information) on a project through Drawings & Model based review and coordination, also understanding the raised RFI to identify appropriate details and portions of drawings impacted by RFI and link the same on the drawings for every stakeholder’s awareness. Submittal Management – Understanding the project specifications and interpreting it to create submittal log. Assist the project team in creating, tracking, and managing the submittal on Project Management Platforms Change Management – Through the updated Drawings and Models, assisting the project in tracking and reflecting the cost changes (due to changes in Drawings, RFI or any other factor) on the Project Management Platforms. Also, generating a scope change report by comparing the revised drawings against the current set of drawings, to help the project teams in validating cost changes. Construction Document & Design Review – Review various construction documents like Design Drawings, Construction Drawings, Shop Drawings, Submittals and RFIs in the preconstruction phase to identify inconsistencies, incomplete information, and constructability issues. Model Based Coordination – Leveraging BIM, identify and resolve spatial and temporal conflicts between trades virtually thereby preempting them in the field which could be costly and can derail the project schedule. Identify data inconsistencies using Navisworks. Quality check models for completeness, accuracy and constructability based on design drawings and construction know-how. Use automation wherever possible. Use Data Visualization means to track metrics, indicators for project progress, quality. -> General Quality Assurance - Check the quality of work for accuracy before submissions to client teams. Meet quality metrics established for project. Understanding any new Scope of work, processes and platforms coming up with a workflow and documenting it once approved with the project team. Can be followed by training concerning team members. Creating/developing best practices and workflow and sharing them with team members Training and coaching other team members, doing technical training of new hires. Ability to learn quickly and independently with minimal supervision. A strong work ethic and a “can-do” attitude Effective participation in team environment Excellent listening skills and have strong communication skills. Familiarity with construction documents and terminology With an outlook to find ways for innovation, optimization in day-to-day tasks. Responsibility includes but is not limited to the above-mentioned items. Skills and Qualifications: We are looking for a driven, detail-oriented, collaborative team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: Candidates having B.E. / B.Tech. or higher Degree in Architecture, Civil or Construction related field. A working knowledge of BIM Coordination, Project Management, Change Management and Constructability is preferable. Understanding of the overall construction process ranging from Design to commissioning. Working knowledge of any prominent VDC software like Revit, Navisworks, Tekla and Civil 3D is desired. DPR Construction is a commercial general contractor and construction manager in USA specializing in technically challenging and sustainable projects for the advanced technology, biopharmaceutical, corporate office, and higher education and healthcare markets. With the purpose of building great things—great teams, great buildings, great relationships—DPR is a truly great company. For more information, please visit www.dpr.com Show more Show less

COMPANY:- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN) DEPARTMENT:- FOOD & BEVERAGE POSITION:- CASHIER DUTIES AND RESPONSIBILITIES: Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages Handle merchandise returns and exchanges Requirements and skills Work experience as a Restaurant Cashier or in a similar role Basic PC knowledge Familiarity with electronic equipment, like cash register and POS Good math skills Strong communication and time management skills Customer satisfaction-oriented Interested Candidates share resumes to whatsapp: +91 8712178419 Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Paid sick time Provident Fund Schedule: Rotational shift Experience: total work: 2 years (Preferred) Language: English, Hindi, Telugu (Required) Work Location: In person

Position Overview Product Support Specialist acts as front-line support for our global network of users and works hard to provide an excellent experience for the Audit suite of products. Representatives are required to conduct themselves in a professional manner by providing accurate, timely information about Audit to both internal and external users. About the Role: In this opportunity as Product Support Specialist , you will: Act as point of contact for troubleshooting, diagnosis, and escalation of technical support queries related to all Audit products via phone, email or other media types as available. Resolve all technical and service issues related to all Audit products utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual discretion to ensure outcomes of customer satisfaction and Thomson Reuters business success. Accurately document all customer contacts, resolution steps, and gather customer feedback to enhance products and services. Achieve all department assigned metrics. Report and escalate issues leading to recurring technical problems. Continuously increase technical aptitude and customer service skills, as well as improve organizational performance by identifying efficiencies in workflow & introducing policy/procedure changes. Develop or suggest Knowledgebase articles for internal and external users. Create support documentation for troubleshooting, training, and other areas as needed. Educate self and colleagues on new releases, test functionality and report on issues found during product releases. Promote usage of our public help center to users to encourage self-help on support queries. Ability to flex working hours to accommodate busy periods and react with increased productivity. About You: You are fit for the role if your background includes: Minimum: 2 years' experience in a customer facing position or equivalent experience desired. 2- or 4-year technical degree preferred. Must be a bachelor's degree holder. Experience in technical support via phones, chat, emails or in person. Fluent written and verbal communication skills in English Strong problem solving, analysis, design, and testing skills. Quick learner, eager to leverage new technologies in a dynamic team environment. Commitment to customers. Proven experience owning issues to resolution. Demonstrate good time management skills. Work as part of a team & independently in a dynamic, fast-paced environment. Preferred to have experience working with Microsoft office suite. Preferred to have financial services and/or accounting industry experience Preferred to have experience with tax research software is highly beneficial Preferred to have technical Support/IT helpdesk experience #LI-GR1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Job Title: Senior Web Developer Job Summary: We're looking for an experienced Senior Web Developer to join our team. The ideal candidate will have expertise in developing scalable, efficient, and user-friendly web applications. Responsibilities: 1. Design, develop, and maintain web applications using HTML, CSS, JavaScript, and relevant frameworks. 2. Collaborate with cross-functional teams to identify project requirements and deliver high-quality solutions. 3. Write clean, efficient, and well-documented code. 4. Troubleshoot and resolve technical issues. 5. Stay up-to-date with industry trends and emerging technologies. Requirements: 1. Bachelor's degree in Computer Science or related field. 2. 2+ years of experience in web development. 3. Proficiency in programming languages such as JavaScript, HTML/CSS, Tailwind CSS, React.js, TypeScript, Vite, REST APIs, JSON, Git/GitHub. 4. Experience with backend technologies like Node.js, , or Django. 5. Strong understanding of database management systems and SQL. 6. Excellent problem-solving skills and attention to detail. Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Leave encashment Provident Fund Schedule: Day shift Morning shift UK shift Work Location: In person

Our mission, your future As a global community of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate intrapreneurs, each driven to make a difference. Together, we challenge the status quo and push each other to new heights. Ready to make a significant impact on mission-critical projects and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us! Your role, your impact We are seeking a results-driven Cloud ERP Functional Consultant to join our dynamic team. In this role, you will apply your deep functional and domain expertise to the design, configuration, and implementation of Oracle Cloud ERP solutions. You will work closely with stakeholders to deliver streamlined financial and/or supply chain processes across modules such as: Finance: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), Expenses (EXP), Lease Accounting (LA), Fixed Assets (FA); Supply Chain: Procurement (PRC), Inventory Management (INV), Manufacturing (MFG), Maintenance (MTN), Order Management (OM), Supply Chain Planning (SCP). This is an exciting opportunity for a consultant with hands-on experience in Oracle Cloud ERP to contribute to high-impact digital transformation initiatives. Your day-to-day Serve as the functional expert on Oracle Cloud ERP projects, with a focus on Finance and/or Supply Chain modules; Collaborate with clients to understand business requirements and translate them into scalable, Oracle-recommended best practice solutions; Configure Oracle Cloud ERP modules, ensuring alignment with project goals and system architecture; Design and implement reporting strategies using Oracle Cloud reporting tools (e.g., OTBI, BI Publisher, FRS, SmartView, FDI); Develop functional specifications, test scripts, and training materials; Support user acceptance testing (UAT) and issue resolution; Participate in all project phases, including requirements gathering, design sessions, conference room pilots, go-live preparation, and post-production support; Troubleshoot and resolve functional issues during implementation and provide guidance for system enhancements; Track and manage the delivery scope for assigned modules, escalating risks or issues as appropriate; Adhere to project management methodologies and contribute to status reporting, issue tracking, and knowledge transfer. #LI-Remote Keys to your success Bachelor’s degree; Minimum 6 years of experience in ERP implementations (Oracle PeopleSoft, EBS, or Cloud ERP); Demonstrated functional expertise in financial and/or supply chain modules; Experience with at least two full-cycle Oracle Cloud ERP implementations in a functional consultant role; Strong understanding of financial and operational controls, accounting processes, and/or supply chain systems integration; Proficient in Oracle Cloud reporting tools: OTBI, BI Publisher, FRS, SmartView, and FDI; Experience writing reports and analytics for supply chain and financial functions; Solid understanding of testing cycles: SIT, UAT, and go-live support; Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. Extra edge Advanced degree or certifications; Experience leading small project teams (2 to 4+ people); Background in requirements documentation, solution design, and test strategy development; Exposure to project management methodologies (e.g., Agile, Waterfall); Familiarity with the sales cycle and ability to support pre-sales activities. Language skills English: Proficient Our authenticity is our strength The diversity of our backgrounds, experiences, thoughts and insights is our competitive advantage. We foster a collaborative environment rooted in our core values of respect, well-being, passion, trust, integrity and creativity. For us, diversity, equity and inclusion aren’t just buzzwords; they’re essential drivers of innovation and excellence, and powerful catalysts for inspiration and evolutionary ideas. The empowerment of our people is fundamental to being the trusted advisor to our clients. Join us in embracing our authenticity and in leveraging our unique perspectives to collectively build the future we all envision. An inclusive path to success Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page at https://www.alithya.com/en/accessibility.

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: What you need to know about the role- We’re looking for an experienced Java developer to help build and evolve our internal tools, including dashboard applications and auto-triage solutions. This role involves integrating with BigQuery, Cosmos AI, and other components of PayPal’s tech stack. The ideal candidate is a pioneer—ready to enhance existing applications while exploring exciting AI-driven initiatives. Meet our team The RaaS AES Team is part of PayPal’s Engineering Platforms & Risk as a Service (RaaS) pillar. We are a dynamic group of engineers committed to operational excellence, innovation, and delivering high-quality solutions that empower PayPal’s risk products globally. Our team focuses on building tools and platforms that streamline workflows, enhance observability, and drive automation across critical operational processes. We work closely with cross-functional teams, including product managers, data scientists, and DevOps engineers, to ensure seamless collaboration and impactful results. Job Description: Your way to impact Build and maintain backend services that drive operational excellence within PayPal’s Risk as a Service pillar. Contribute to the scalability, reliability, and performance of tools used across PayPal’s engineering teams. Explore and implement AI-driven solutions to streamline workflows and improve decision-making. Your day to day Design, develop, test, and deploy backend services using Java. Collaborate with cross-functional teams to deliver high-quality solutions. Integrate with BigQuery, Cosmos AI, and other PayPal technologies. Debug and resolve production issues to ensure system reliability. Participate in code reviews and provide constructive feedback to peers. What do you need to bring - 2 + years of Strong programming skills and expertise in Java, Nodejs and Python. Strong understanding of algorithms, data structures, and system design. Experience with REST API’s, Web Services, Unit Testing and build tools. Experience in refactoring existing code base and in understanding existing implementations to decide to refactor or rewrite. Good understanding and hands on experience with databases such as MySQL / Oracle / BigQuery etc. Good understanding and hands on experience with BI Tools such as Tableu / Looker / Power BI etc. Familiarity with microservices architecture, and cloud platforms. Familiarity with machine learning, data engineering, LLMs, RAG applications, or MCP servers is a plus but not required. Take risks and thrive in an environment of constant change. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0126569 Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Position Title: Lead Specialist - Chargeback and Disputes Location: Chennai Job Purpose: The Chargeback and Disputes Executive will manage chargeback and dispute cases, ensuring timely resolution and compliance with payment industry regulations. This role requires close collaboration with internal and external teams to mitigate risks and minimize financial losses. Key Responsibilities: Chargeback Management: Handle chargeback cases, gather evidence, and submit disputes to card networks and payment processors. Dispute Resolution: Address customer disputes and work with banks, financial institutions, and internal teams to resolve claims. Reporting: Maintain chargeback records, generate reports, and monitor trends for management. Risk Mitigation: Identify patterns in disputes and suggest process improvements to reduce chargebacks. Customer Communication: Keep customers informed about dispute statuses and resolution processes. Skills and Qualifications: Experience: 2-3 years in chargeback management or related fields. Skills: Analytical, detail-oriented, strong communication, and knowledge of card network rules. Tools: Familiarity with chargeback management software and Microsoft Office. Education: Any UG degree mandatory. Night shift, No cab facility Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,500,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): Current CTC and Notice period ? Have u worked in Amazon/Flipkart/Paypal or any ecommerce company ? Experience: chargeback and disputes handling: 7 years (Required) Work Location: In person

Job Summary Join our dynamic team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in MS Excel and English communication to enhance customer experiences. With a focus on online and digital marketing you will play a pivotal role in supporting our hybrid work model during night shifts. Your contributions will drive the companys success in delivering exceptional service. Responsibilities Manage multi-channel helpdesk operations to ensure seamless customer support across various platforms. Utilize MS Excel to analyze data and generate insightful reports that aid in decision-making processes. Communicate effectively in English to address customer inquiries and resolve issues promptly. Collaborate with team members to develop strategies that enhance customer satisfaction and service delivery. Implement best practices in online and digital marketing to optimize helpdesk performance. Monitor and evaluate helpdesk metrics to identify areas for improvement and implement corrective actions. Provide training and guidance to junior team members to foster a culture of continuous learning and development. Coordinate with cross-functional teams to ensure alignment of helpdesk operations with overall business objectives. Adapt to the hybrid work model balancing remote and in-office tasks efficiently. Ensure compliance with company policies and procedures while delivering exceptional service. Stay updated with industry trends and technologies to enhance helpdesk capabilities. Contribute to the development of innovative solutions that improve customer engagement and satisfaction. Support night shift operations ensuring availability and responsiveness during peak hours. Qualifications Demonstrate proficiency in MS Excel for data analysis and reporting. Exhibit strong English communication skills for effective customer interaction. Possess knowledge of online and digital marketing strategies to enhance helpdesk operations. Show adaptability to hybrid work environments and night shift schedules. Display problem-solving skills to address customer issues efficiently. Have a proactive approach to learning and applying new technologies. Maintain a customer-centric mindset to drive service excellence.

Role : Customer Support Executive (Voice) Experience Required: 0 to 3 Years Languages Required : English Job Location: Hitech City, Hyderabad location Shift Timing: US Shift (7.30 PM to 4.30 AM) Salary: 2.25 LPA to 3 LPA Note: No cab facility Key Responsibilities: Handle inbound and outbound voice calls from customers based in international regions (primarily US/UK). Resolve customer queries related to products, services, billing, or support issues. Provide first-contact resolution and escalate unresolved issues to the appropriate department. Document call details, customer interactions, and actions taken in the CRM system. Follow standard operating procedures and call quality parameters. Meet performance metrics including call quality, call handling time, and customer satisfaction. Maintain a positive, empathetic, and professional attitude toward customers at all times. Key Requirements: Education: Any Graduate (preferred); Undergraduates with relevant experience may also apply. Experience: 0 – 3 years of experience in voice-based customer service or international BPO. Communication: Excellent verbal communication skills in English is mandatory. Technical Skills: Basic knowledge of computer systems, MS Office, and CRM tools. Work Environment: Comfortable working in a night shift and rotational weekly offs. Soft Skills: Strong problem-solving skills, patience, and a customer-first attitude. Benefits: Attractive salary with night shift allowance Incentive/Bonus based on performance Cab facility (pick-up/drop as per company policy) Opportunity for career growth and internal promotions Comprehensive training and onboarding Job Type: Full-time Pay: ₹225,000.00 - ₹300,000.00 per year Schedule: Night shift Work Location: In person

Minimum 10+2 OR Graduate in any field. Additional training in sales or customer service is an advantage. Job Title: Telecaller Location: kukatpally, Hyderabad Job Type: Full-time Experience: Freshers OR Experience in collections Salary: 18000 - 21000 Job Summary: We are looking for a motivated and customer-oriented Telecaller to join our team. The ideal candidate will be responsible for making outbound/inbound calls to potential and existing customers to generate leads, sell products/services, or provide support. The Telecaller should have excellent communication skills, a persuasive approach, and the ability to handle customer queries efficiently. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Answer inbound calls and address customer inquiries or complaints. Maintain a database of customer interactions and update relevant information. Follow up with customers for feedback, sales closures, and relationship management. Meet daily/weekly/monthly targets for calls, leads, or conversions. Provide information about company offerings in a professional and persuasive manner. Work closely with the sales and marketing teams to improve outreach strategies. Handle customer objections and resolve issues in a timely manner. Key Skills & Requirements: ✔Strong verbal communication and active listening skills. ✔ Ability to build rapport with customers quickly. ✔ Basic knowledge of CRM software and data entry. ✔ Excellent negotiation and problem-solving skills. ✔Patience and ability to handle rejection positively. ✔ Multilingual skills (if applicable) are a plus. ✔Prior experience in telecalling, sales, or customer service is preferred. Education & Qualification: Qualification : 10+2 OR Graduate Experience : Freshers OR Experience in collections (Telecalling) Language Proficiency : Good Communication Skills VETI 3 in English + Hindi + Telugu / Kannada / Tamil Certification : DRA Certification (Mandatory) Job Type: Full-time Pay: ₹19,000.00 - ₹22,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilities Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Position- Lab Technician Location- Hyderabad Roles and Responsibilities- As a part of the Laboratory Services team, he/she would be responsible for supporting laboratory operations, performing maintenance functions, and completing non-technical routine laboratory tests and procedures under the direction of the laboratory supervisor at the visa medical center. Job functions include collecting various specimens from the nursing room to perform the requested lab tests and prepare lab results as per the agreed timelines and SOP. Role and Responsibilities: The job role is responsible for performing sample analysis of all applicant samples received in the lab accurately and in a timely manner. Perform daily, weekly, and monthly instrument maintenance as per schedule Perform sample analysis for all the tests as per monthly JD - accurately and maintain TAT Ensure meticulously raw data records for all manual tests as per defined recording templates Manual transcription of results in glossy to be done accurately and carefully /all test results to be reviewed carefully Lab inventory -ensure proper storage of lab reagents and consumables as per defined temp conditions; ensure temp monitoring of all storage areas; ensure proper storage in case of ref/freezer malfunctions also Maintain Lab temperature records (RT, Ref, Freezer) are within acceptable limits Comply with defined protocols for sample transfer and in scan of samples Comply with defined protocols for sample processing Inform the concerned in case of delay in report Keep records safely and present the records when required Assist supervisors for smooth functioning of the laboratory Any other work related to the laboratory, as instructed by the Supervisor/ Lab director Metrics & Organization Management: Performance Metrics: Turnaround time Accuracy of results produced within the assigned Lab as an individual Adherence to policies & procedures Team satisfaction OM & Reporting: Functional reporting to the Lab Supervisor Administrative reporting to the Center Manager Qualifications, Experience and Education Requirements: Diploma in Medical Laboratory Technology (DMLT) or equivalent with valid [State/National] Medical Laboratory Technician license and relevant certifications (e.g., ASCP, AMT) are required. Minimum of 4-5 years of experience working as a Medical Laboratory Technician in a clinical or diagnostic laboratory setting. Technical Skills: Proficiency in laboratory techniques and procedures, with strong knowledge of laboratory equipment and instrumentation. Attention to Detail: High level of accuracy and attention to detail in performing tests and recording results. Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with patients and healthcare professionals. Problem-Solving: Strong analytical and problem-solving abilities to identify and resolve technical issues. Preferred Qualifications: Experience with [specific laboratory instruments/systems relevant to your facility]. Familiarity with electronic health records (EHR) and laboratory information systems (LIS). Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Application Question(s): Do you have a Graduation(DMLT and MLT)? Are you an Immediate Joiner? Work Location: In person

Job Title: Credentialing Executive – Medical Billing Location: [Hyderabad] Job Type: [Full-time] Reports To: Manager Job Summary: The Credentialing Executive is responsible for overseeing and executing the provider credentialing and enrollment process with insurance payers to ensure that all healthcare professionals are properly credentialed and enrolled for reimbursement. This role is critical in preventing claim rejections, delays in payments, and maintaining overall billing compliance. Key Responsibilities: 1. Handle end-to-end provider credentialing and payer enrollment for new and existing healthcare providers. 2. Prepare and submit credentialing applications to government and commercial insurance payers, including Medicare, Medicaid, and private insurers. 3. Monitor and track the status of applications, follow up with payers, and ensure timely approvals. 4. Maintain accurate and up-to-date records of provider credentials, including licenses, board certifications, malpractice insurance, DEA registration, and other required documentation. 5. Update and manage provider profiles in credentialing databases and portals such as CAQH, PECOS, NPPES, and insurance payer websites. 6. Work closely with the medical billing team to ensure all credentialing information is correctly reflected in billing systems to prevent denials or payment issues. 7. Renew and re-credential providers as required by payers and regulatory agencies. 8. Identify and resolve credentialing-related issues and discrepancies that could affect billing and reimbursement. 9. Ensure compliance with all regulatory standards including NCQA, CMS, and payer-specific credentialing requirements. 10. Support audits by providing credentialing documentation and reports when requested. Required Qualifications: -High school diploma or equivalent; Associate’s or Bachelor’s degree in Healthcare Administration or related field preferred. -Minimum of 2–3 years of experience in provider credentialing and payer enrollment in a medical billing or RCM (Revenue Cycle Management) environment. -Strong knowledge of payer requirements and credentialing processes for Medicare, Medicaid, and commercial payers. -Proficiency with credentialing software and systems (e.g., CAQH, PECOS, NPPES, Availity). -Familiarity with billing systems and medical billing workflow (e.g., claim submissions, denials related to credentialing). -Strong attention to detail and organizational skills. -Excellent written and verbal communication skills. -Preferred Skills and Certifications: -Certified Provider Credentialing Specialist (CPCS) or Certified Medical Reimbursement Specialist (CMRS) – preferred but not required. -Experience with credentialing in a multi-provider or multi-specialty environment. -Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Paid time off Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Separations – Deputy Manager Are you passionate about numbers? At Deloitte, we provide an opportunity to learn, connect, and collaborate with the professionals around the world. As an ELE professional, you'll get to partner with different clients and stakeholders to help professionals expected from Talent organization. At Deloitte, you’ll gain exposure to a variety of tools, effectively manage time, and partner with business leads that will help develop your skills, your career growth, and professional development. Your responsibilities will include: As an ELE professional, you will collaborate with different teams and act as a talent advisor. Not only will you work independently, but you’ll also collaborate and work with virtual teams. Your other responsibilities will include: Gain strong process knowledge ? Lead team members to drive quality and SLAs on all deliverables Partner closely different groups with in TS as well as non-Talent teams (Acquisition, Finance, Operations, L&D, Payroll, Technology, external vendors, ITS, CE, P&C etc.) to resolve Exit & Mobility related issues. Oversee Exit & IRP process for India Collaborate with US & USI team to understand talent priorities and help in prioritization and implementation of projects. Implement and enforce high standards for quality deliverables. Ability to step in and assist the team in resolving escalations Oversee internal quality audits, ensure process compliance, redesign process workflows as appropriate Lead automation projects within the process Team management- coaching & mentoring The Team The Employee Life Cycle team supports the US and USI Talent groups in a variety of core activities. Our ELE professionals manage end-to-end exit and transfer activities for an active professional. Our team adheres to established firm standards for quality, service, and delivery, i.e., delivering regular reports within time, checking workflow to ensure timely delivery, etc. The team provides a wide array of services to the US and India professionals, and is continually evaluating and expanding its portfolio Qualifications Required 6-8 Years of professional experience with minimum of 3 years’ experience in client management role Graduates with prior experience in Talent or related business processes Proficient in Microsoft Office applications especially, Outlook, Word, Excel and PowerPoint Effective interpersonal and communication skills Leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities Experience working in a fast-paced, team environment Experience working independently on multiple assignments or engagements About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright © 2022 Deloitte Development LLC. All rights reserved. Preferred: Experience in working on cloud-based applications like Service Now, Success Factor and other applications in HR / Talent MBA in HR Experience working in HRSS department of a multinational company Relevant experience in business process reengineering, work body transitions, quality controls Skills Strong communication skills Strong Analytical and reporting skills Strong interpersonal traits including confidence, responsiveness, flexibility and initiative Ability to work virtually, independently and as a team member Ability to interact with all levels of personnel Strong organizational skills, ability to prioritize, and multi-task Keen attention to detail and accuracy Problem-solving skills and decision-making skills Excellent process management skills Strong people management skills Ability to examine, evaluate, report, and recommend improvements on the adequacy and effectiveness of process/systems developed. How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills, and as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. Therefore, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright © 2022 Deloitte Development LLC. All rights reserved. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304784

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Global Markets Operations &Middle Office provides operations support to the Global Markets Business of BAML. Key Business activities include back office and middle office operations related to securities, derivatives, futures, options, currencies (FX) and commodities. Key functions in the middle office include trade control, product control and balance sheet management. While in the operations groups the key functions are Trade Processing & settlement, Inventory Management, Cash Management, Asset Services, Collateral Management, Reconciliation, Client & Product Data management . Job Description Global Collateral Operations manages the margining for the OTC, Repo Derivatives & Foreign Exchange businesses and Repo agreements. Collateral Management is a tool to control & reduce the bank's credit exposure risk on Derivative trades. The Collateral Operations Unit monitors daily margining for customers across various products (Rates, Commodity, Structured Credit, Equity, Foreign Exchange, and Repo, Futures & Options). The Counterparty’s net exposure is evaluated each morning in order to determine collateral requirement. Margin Calls are made and received by Collateral Analyst and collateral exchanged. Team is also responsible to perform Data quality checks, monitor feeds from upstream into collateral system, run margin calculations, onboarding/static setup of new agreements into collateral application, Security Optimization, Journal processing, liquidity, and regulatory reporting. Responsibilities Supervise a team of employees towards achieving all the above objectives – train / guide / coach team members. Effective communication: deliver transparent, concise, and consistent messaging while influencing and leading - drive change across teams. Partner with individual contributors and onshore partners regarding capacity planning, performance & development, skill sets, learning opportunities. MIS, reporting of operational and trading exposures to management. Accountable for understanding, interpreting, and communicating regulatory reporting requirements as well as for ensuring that all report submissions conform to regulator instructions. Responsible for establishing an adequate control environment to assess accuracy and completeness of reports. Establish priorities to ensure timely and accurate completion and escalate and resolve issues. Working across lines of business, participate in process risk assessments and the rollout of standard Risk Framework on controls and processes, and determine gaps and exposure. Design and publish appropriate metrics for operations control. Working closely with clients/margin management teams in setting up client valuation reporting. Address client demands and questions on portfolio valuations. Generate and publish daily control reports including MTM Swings, cash/security fails, zero MTM, Stale prices, open aged calls, etc. Setting up agreements for margin management Take responsibility for front-ending the relationships with the Line of Business Teams and Leaders, and further build / expand the capabilities. Requirements Education : UG/PG Certifications if any : NA Experience Range : 15+ years Foundational Skills Minimum 5 or more years of previous management/supervisory experience Ability to work effectively and collaboratively with peers and multiple levels of management. Excellent communication skills (both verbal and written) Strong knowledge of investment banking, capital markets & Derivatives logical and analytical skills Excellent organizational skills are required with the ability to prioritize daily workload, work accurately and efficiently under pressure To be flexible in their attitude and approach, and be willing to work extra hours during the week with overflow of volume and to provide cover for holidays planned and unplanned. To be able to communicate effectively, and clearly escalate queries to clients and Onshore Team verbally and written. Maintain established productivity levels as per SLA Desired Skills Experience in Reporting, ISDA/CSA agreement setups, client valuation, OTC/Repo/F&O Derivative Collateral Management/Portfolio Reconciliations/Margin Management Knowledge of regulations such as Dodd Frank, EMIR, CFTC, etc would be and added advantage Market knowledge on Derivatives & Fixed income, recent trends and global changes Work Timings : 01:30 PM IST - 12:30 AM IST (any 9 hours window) Job Location : Gurugram Show more Show less

Duties and tasks are standard with some variation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Desired qualifications include: Technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 5 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.). Project Management / Support methodologies experience (i.e., PMP, ITIL, DevOps). Strong knowledge of Windows, Mac and Linux operating systems and mobile devices Knowledge of Microsoft Office Suite, Confluence, Jira, Slack, and Endpoint Solutions. Intermediate network troubleshooting. Should be experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. Should be capable of multitask. Strong customer skills and customer oriented. Should have excellent communication skills English/Spanish (Oral & Written). Should be smart, enthusiastic and a good team player. Working knowledge of a Ticketing System (Jira Service Management). Ability and willingness to work in an environment providing 24x7x365 support. Ability to work during any five week days for supporting our customers during the weekend. Positions are based in Hyderabad, India (required to work from our office locations). Career Level - IC1 As an Associate Support Engineer, you will be the technical interface to internal customers for resolution of problems related to the installation, recommended maintenance, and hardware and software issues. Your primary task will be to provide level one support to customers who contact the Employee Support channels and maintain high level of customer satisfaction while meeting guidelines. Serve as the first point of contact for employees seeking technical assistance over the phone, chat or in-person support. Provide direction in the use of resources and applications to Oracle employees, referring them to knowledge-based articles and online resources for more in-depth answers. Install, configure, and support workstation software, hardware, and printers. Implement applications and software upgrades and troubleshoot any performance issues. Troubleshoot system and network problems, diagnose, and solve hardware or software faults. Analyze issues, identify vulnerabilities and ways to improve efficiency and accuracy, and develop creative solutions. Serve as liaison between Oracle employees and laptop vendors to address and resolve hardware issues. Collaborate with others to resolve complex issues. Identify and suggest possible improvements on procedures. Pass on any feedback or suggestions by customers to the appropriate internal team. Participate in the testing and evaluation of new technology.

Location : Hyderabad, India (Hybrid) This is a hybrid position primarily based in Hyderabad, India. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working . We give you a world of potential. Support is awesome in the way trust makes it work! When you join this dynamic team as a Software Engineer, you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services. Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally. A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on. If you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you! A role you will love This role will work within an Agile environment to develop and support applications across the Computershare portfolio. This role will lead moderately complex initiatives and deliverables within technical domain. This role will work within cross-functional teams, this role requires strong technical skills, curiosity, a passion for delivering quality solutions and the drive to continually improve the quality and speed with which we deliver value to the business. This role will resolve moderately complex issues ad lead a team to meet existing client needs and/or potential clients needs while leveraging solid understanding of function, policies, procedures or compliance requirements. In Technology Services (CTS) we partner with our global businesses, providing technology services and IT support, designing, and developing new products to support our clients, customers, and employees. These business-aligned CIO teams leverage the expertise and capacity of enterprise-wide teams, such as the Digital Foundry, the Global Development team and many of our CTO teams. To continually improve our capabilities and speed to market, we have our own innovation, product management and manufacture practices and frameworks which are regularly refined. We ensure that colleagues around the world have access to the technology and agreed service levels that they need to take care of their clients and their clients’ shareholders, employees, and customers. Some of your key responsibilities will include: Apply knowledge of standards, policies, best practice and organizational structure so that you can work both independently and collaboratively within your team and with key stakeholders. Provide informal guidance and share knowledge with colleagues to enable them to contribute to the team’s objectives. Ensure the quality of tasks, services and information provided by your team – through the quality of your own work and the support you provide to others - to ensure that your team delivers high-quality, maintainable software which adheres to internal standards and policies Support the evaluation and resolution of technical challenges and blockers to minimize their impact on the team’s delivery and/or supported products. Identify and support improvements and innovation in technologies/practices within your team that would benefit the business e.g. efficiency in the software development process or improved customer experience. What will you bring to the role? We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at. We are looking for people with these skills. Required overall – 3-6 years of exp in SSRS Development. Hands on experience in Database( oracle /SQL server) , Reporting Services (SSRS) Design and develop Oracle / SQL Server stored procedures, functions, views and triggers to be used during the ETL process Person should have core knowledge in SSRS reports and SQL server with creating complex stored procedures. He also should know crystal reports because to convert reports from crystal to SSRS. Should be very strong in Writing and creating SSRS repots and work independently. Should be very well versed with integrating Oracle and SSRS. Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing would be good to have skills Understands how to convert Crystal Reports to SSRS Debug and tune SSRS and suggests improvements Able to write and maintain database objects (tables, views, indexes, Proficient with MS SQL Server. Should be able to write queries and complex Stored Procedures with a keen eye for finding issues Test and prepare ETL processes for deployment to production and non-production environments Support system and acceptance testing including the development or refinement of test plans Good understanding of test automation Having exposure to PowerBI would be an added advanatage Collaborates and communicates well, builds great working relationships, influences others, challenges effectively and responds well to challenge from others, shares information and ideas with others, has good listening skills. Has a strong work ethic and is able to deal with sometimes conflicting priorities. Curious and continuous learner – investigates, interprets and grasps new concepts. Self-motivated and can use own initiative to work with limited guidance to implement innovative solutions. Pays attention to detail, finds root cause and takes a rigorous approach to problem solving. Rewards designed for you Health and wellbeing rewards that can be tailored to support you and your family. Save for your future. We will support you along your retirement savings journey. Paid parental leave , flexible working and a caring and inclusive culture. Income protection . To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more. And more . Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub . LI#DNP

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description Advertising Title: SDET II As a SDET II, you will design, develop, deploy, and maintain medium-complexity test automation features. Reporting to the Engineering Manager, you will work within the Product & Tech team on end-to-end testing initiatives for various features with minimal guidance. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What you will do Drive innovation in sports betting products and enhance team culture. Collaborate with developers, QAs, product managers, and UX/UI professionals. Test betting and gaming applications across Web, Mobile, and Desktop platforms. Develop and debug automation scripts, and handle manual testing tasks. Utilize tools such as Jira, Xray, Jmeter, GitLab, Gherkin, Robot Framework, Playwright, and RESTAssured. Create and execute test plans, and participate in bug triages. Independently formulate test plans and perform exploratory and scripted testing. Diagnose and resolve issues in automated tests, and enhance test frameworks. Engage with Product Owners to address feature requirements and communicate effectively with team members. Mentor junior team members and contribute to the interview process. Qualifications Experienced full-stack QA engineer with proficiency in enterprise application testing. Skilled in all testing stages: requirements analysis, planning, design, execution, and reporting. Familiar with UI, API, and Database testing concepts. Strong analytical skills with the ability to identify and document test cases for various scenarios. Experienced with automation frameworks and open-source tools like Selenium, Appium, and Robot Framework. Proficient in at least one modern programming language (Java, JavaScript, C#, Python). Capable of executing automated performance tests and using tools like Postman and RESTAssured. Knowledgeable in test management tools like Jira and Xray. Understanding of testing strategies and Scrum/Agile methodologies. Excellent communication skills and a team player with a willingness to learn and share knowledge. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.