5666 Zendesk Jobs

Job Title Suggestion: Head of Customer Support, Fintech Industry Location: Golf Course Extension Road, Sector 66, Gurugram — In-office role. Compensation: ₹1,20,000 – ₹1,50,000 per month Exp.: 10–15 years ( with at least last 5 years in the fintech or financial services industry) About company Limited: The Company is a dynamic fintech company based in Gurugram, focused on delivering innovative financial solutions. We are committed to providing exceptional customer experiences through scalable support operations, technological excellence, and customer-centric strategies. Role Overview: As the Head of Customer Support , you will be responsible for creating, leading, and scaling the customer su...

Job Title Suggestion: Customer Support Manager - Fintech Industry Location: Golf Course Extension Road, Sector 66, Gurugram — In-office role. Experience: 10–15 years Note: Minimum last 5 years in customer support Head roles within fintech or financial services. About Company: The company is a rapidly growing fintech firm based in Gurugram, dedicated to providing secure, scalable financial technology services. Our customer support team is a core pillar, ensuring customer satisfaction and fueling growth. Role Overview: We are looking for an experienced Customer Support Manager who will manage the day-to-day operations of our support team. The manager will handle escalations, drive team perform...

Apply with Indeed Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Enterprise Service Desk Team Lead Porvorim, Goa, India | ESD | Full-time Apply Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are m...

Job Description : Customer Experience Agent (NA Shift) Overview: We are looking for a highly motivated and skilled Customer Success Agent to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, and the US. If you have excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service, we want to hear from you! Roles & Responsibilities: ● Act as the first point of contact for our professionals and customers in Australia, New Zealand, the UK, and the US. ● Be a product expert, assisting new and existing professionals with queries related to our offerings. ● Respond to calls ...

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. We are seeking a Senior Integrations Engineer with expertise in Enterprise System Integrations and Business Process Automation. In this role, you will design, build, and deploy scalable integration solutions and automations, as well as develop AI chatbots using various technologies across mul...

Job Title Suggestion: Head of Customer Support, Fintech Industry Location: Golf Course Extension Road, Sector 66, Gurugram — In-office role. Compensation: ₹1,20,000 – ₹1,50,000 per month Exp.: 10–15 years ( with at least last 5 years in the fintech or financial services industry) About company Limited: The Company is a dynamic fintech company based in Gurugram, focused on delivering innovative financial solutions. We are committed to providing exceptional customer experiences through scalable support operations, technological excellence, and customer-centric strategies. Role Overview: As the Head of Customer Support , you will be responsible for creating, leading, and scaling the customer su...

Job Title Suggestion: Customer Support Manager - Fintech Industry Location: Golf Course Extension Road, Sector 66, Gurugram — In-office role. Experience: 10–15 years Note: Minimum last 5 years in customer support Head roles within fintech or financial services. About Company: The company is a rapidly growing fintech firm based in Gurugram, dedicated to providing secure, scalable financial technology services. Our customer support team is a core pillar, ensuring customer satisfaction and fueling growth. Role Overview: We are looking for an experienced Customer Support Manager who will manage the day-to-day operations of our support team. The manager will handle escalations, drive team perform...

About The Company Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About The Role We ...

Why Clipboard Exists We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. About Clipboard Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill...

As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer's playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director and various internal Acoustic stakeholders. The Role Throughout the customer lifecycle, the Customer Success Associate will support the provision of: Onboarding Customers : This involves guiding customers through the initial setup and usage of Acoustic Connect. The Customer Success Associate ensures that customers are comfortable and well-informed about the product...

Role: Customer Support Representative Location: Vadodara Shift: Night Shift What You Will Be Doing Act as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively. Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing guidance. Deliver engaging, responsive, and timely support via phone and email to consumer clients, sales teams, and internal stakeholders. Maintain ownership of client issues through to resolution, even when coordinating with other teams. Collaborate with sales to resolve consumer issues, playing an active role in client retention. ...

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s imp...

Key Responsibilities Install, configure, and troubleshoot desktop/laptop hardware and software Provide on-site and remote technical support to users Diagnose and resolve issues related to: Operating systems (Windows, macOS, Linux) Hardware components (CPU, RAM, HDD/SSD, printers, scanners) Application software and business tools Handle OS installations, upgrades, and patching Configure and support email clients, browsers, and collaboration tools Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN) Manage Active Directory tasks (user accounts, password resets, group policies) Install and maintain peripherals (printers, monitors, docking stations) Provide user onboarding and offboarding ...

Join our team as a Tech Support Engineer where you'll provide technical support and maintenance for MDU Wi-Fi infrastructure. You'll be responsible for ensuring the efficient operation of networking equipment, servers, and Wi-Fi solutions for large residential and commercial complexes. Key Responsibilities: Provide support for configuring and maintaining networking devices such as Cisco routers, Peplink devices, and Ruckus access points. Support the setup and management of DHCP and DNS servers to handle large-scale networks. Troubleshoot Wi-Fi and networking issues, from connectivity problems to server-related concerns. Manage and monitor Wi-Fi network performance using tools like SolarWinds...

As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product functionality, and collaborate with cross-functional teams to ensure seamless delivery and support. Your work will directly impact organizations in the social good sector, empowering them to achieve their missions more effectively. You will support multiple enterprise-grade solutions, working closely with Engineering, Product Management, and Customer Success to resolve escalated issues, contribute to product readiness, and continuously improve the customer exper...

Job Description Who we're looking for: Zendesk is seeking a Senior Software Engineer to join our Engineering Productivity team in Pune, APAC! In this role, you will tackle highly scalable technical challenges and contribute to enhancing our engineering processes. About The Team We are a newly formed Engineering Productivity Team based in Pune, dedicated to enhancing the efficiency and effectiveness of engineering teams across Zendesk. Our focus is on developing and implementing advanced engineering development tools and processes that drive productivity improvements, optimize performance, and reduce costs. By introducing innovative solutions and seamless workflows, we empower engineering tea...

We are looking for a highly experienced Zendesk Developer / Zendesk Support Engineer with 5+ years of hands-on experience working extensively on the Zendesk platform. The ideal candidate should have strong expertise in Zendesk Support, Zendesk Help Center , and custom application development on Zendesk. This role requires a problem-solver who can design, configure, customize, and optimize Zendesk to improve support operations and customer experience. Experience Required ∙Minimum 5+ years of experience in Zendesk Support and Zendesk ecosystem ∙Proven experience in Zendesk Help Center customization ∙Strong hands-on experience in Zendesk App Framework (ZAF) and application development ​ Key Res...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: Resp...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, ...

Job Description About the Role We are seeking an experienced and strategic Senior Account Manager to join our Ahmedabad office. In this role, you will own relationships with our highest‑value and most complex customers, including well‑known global brands such as Pipedrive, TransferGo, and Bitcoine. You’ll drive adoption, retention, and revenue growth while acting as a trusted advisor to key stakeholders. This position requires deep experience in B2B SaaS and the ability to manage accounts with a blend of strategy, communication, and data-driven decision-making. Key Responsibilities Strategic Account Ownership Manage and nurture relationships with high-value, complex, or enterprise-level acco...

About Zyla ( www.zyla.in ) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the ...

About Company: Group Bayport, a US Headquartered Organization is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. While our advanced technology and customer focus are c...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Marketing Automation Associate The opportunity We are looking for Marketing Automation Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with...

Service Team Lead – Customer Support Location: Ahmedabad (On-site) Employment Type: Full-time Salary: Fixed salary up to INR 55,000 per month Language Requirement: Gujarati mandatory Hiring Partner: StaffAnchor Talent Solutions (on behalf of an esteemed client) Job Summary We are hiring a Service Team Lead to manage a customer support team handling service requests across voice and messaging channels. The role focuses on team supervision, escalation management, service quality, and operational performance in a customer-facing environment. Key Responsibilities Supervise and support a team of Customer Service Associates Monitor daily team performance against defined service metrics Handle cust...