890 Zendesk Jobs - Page 7

Job Role : Customer Service Representative / Support Manager for Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Analyze tasks and processes within your domain of expertise. Clearly describe, document, and annotate each step of the workflow in detail. Identify the tools, systems, and decision points involved in task execution. Domain Expertise Required : Respond to multichannel support tickets and update internal knowledge bases Monitor KPIs and optimize workflows for CSAT, speed, and resolution quality Handle escalations, coach agents, and refine processes across support channels Tools & Technologies You May Work With: ( worked in particular tools are fine ) Tools (Commercial): Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, HubSpot Service Hub, Intercom, Helpscout, NICE IEX, Verint, Assembled, RingCentral, Nextiva, Tableau, Qualtrics, SurveyMonkey, Slack, Teams Tools (Open/Free): osTicket, Zammad, Request Tracker, UVDesk, FreeScout, Rocket.Chat, Mattermost, Element, Jitsi Meet, DokuWiki, BookStack, MediaWiki, Outline, Metabase, Apache Superset, Google Data Studio (free), Google Forms, LimeSurvey Show more Show less

Senior Software Engineer - AEM Ultimate.ai Software Engineering Pune, Maharashtra, India Posted on Jun 11, 2025 Apply now Job Description Zendesk is looking for a Senior Software Engineer with strong frontend experience coupled with experience working with AEM to join the team. As a Senior Software Engineer, you will tackle complicated problems and confidently navigate tasks independently as well as through collaboration with our team. You will own and maintain the frameworks and tools that our team uses every day. Create, guide, and implement architectural and performance improvements, modernize the stack by employing new technologies, and develop standards & procedures. Note**: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. What You Will Get To Do Lead software engineering initiatives from the technical perspective to ensure product/business goals are met without compromising on the software architecture Mentor the team in its architecture and technical decisions; lead with experience and compassion, guide using modern performant solutions. Perform code reviews, code pairing, be a sounding board, and develop other engineers to improve their engineering skillset Plan, decompose, and develop scalable solutions to complex projects in collaboration with various stakeholders: Product Management, Design, Engineering leadership, and your team Keep track and adapt to rapidly changing requirements in a fast-paced, results driven team Ensure the team always delivers on their commitments. It is your responsibility to debug code, lend a hand, and be a voice of guidance to unblock others on the team. Document, evangelize, and communicate best practices in all our frameworks and tools. We ship code frequently and fast, but stability and reliability must never be compromised What You Bring To The Role Strong experience with frontend software development Experience with Adobe AEM (implemented in a Headless way) Expertise in technical areas including but not limited to Session Management, Object relational mapping, Caching, JavaScript, CSS, HTML, CSS-in-JS, JSON, and REST APIs Experience with JavaScript build infrastructure/tooling (Webpack, Node.js) Advanced experience developing with React, or similar JavaScript MVC/MVP framework Experience with CI/CD and delivery systems (Github Actions, Travis, Jenkins) Expertise using Datadog or other log aggregation tools Excellent written and verbal communication skills Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Key Responsibilities Handle escalated voice calls transferred by L1 agents or supervisors. Provide expert-level support for complex issues and ensure timely resolution. Maintain ownership of tickets through resolution, keeping customers informed throughout the process. Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues. Identify patterns in escalations and suggest process/product improvements. Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations. Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT). Ensure adherence to SLAs and internal escalation protocols. Act as a mentor and point of contact for L1 agents when guidance is needed. Requirements 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process). Strong verbal communication skills with fluency in [English/Other relevant language]. Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce). Ability to handle high-pressure situations and demanding customers with empathy and professionalism. Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.). Willingness to work in rotational shifts or weekends, if required. Bachelor's degree or equivalent preferred. Skills:- Voice processing Show more Show less

About The Team We are looking for a highly motivated, results-oriented Billing Supervisor to join our Finance Quote-to-Cash organization. This critical hire will report to a U.S.-based Billing Manager and India-based Accounting Director and be a key point of contact for customer billing inquiries. They will also assist with ad hoc billing and AR related tasks for Outreach Corporation. The Role The perfect candidate for this role will be customer-service oriented and have excellent communication, prioritization, and organizational skills. A successful candidate will also have strong attention to detail and the ability to maintain and improve daily operations, while working independently. Location: Hyderabad, India Your Daily Adventures Include Responding to customer billing inquiries via Zendesk queue. Including but not limited to, invoice requests, billing disputes, account balance questions, and cancellation requests Working cross-functionally with Sales/CSM’s, Revenue Operations, Finance Systems, and Order Management teams to troubleshoot customer inquiries Enforcing and providing guidance regarding billing requirements Customer account and purchase order reconciliations Documenting and maintaining billing and Accounts Receivable processes Processing of customer refunds, adjustments, and updates to customer account information Assisting with retrieval of data and support documents in satisfying various audit requests Additional ad hoc billing and Accounts Receivable projects as needed Our Vision Of You Must have Bachelors’ degree with preference to master’s degree in accounting, Finance, or a related field. 5-7+ years Accounts Receivable experience with overall experience of 10+ years, preferably in a SaaS or tech environment. Strong analytical and problem-solving skills with ability to work independently Intermediate Microsoft Excel skills Capable of handling high volume in a fast paced, hyper growth environment Excellent verbal and written communication skills with the ability to interact effectively with all levels of employees and various departments within the company System experience with Zuora preferred, or other big ERP’s (i.e., Workday, Oracle, etc.) Salesforce or CRM and Zendesk experience Strong work ethic with a positive, can-do attitude Show more Show less

About The Role We are looking for a highly motivated, results-oriented Order Management Analyst to join our QTC organization. As an Order Management Analyst, you will support the Sales, Revenue Operations and Quote to Cash teams by processing deals in an Order Management capacity. This role requires meticulous reviewing of executed agreements for all transaction types as well as auditing Salesforce data in preparation for booking. This is a key role that helps drive effective financial reporting, revenue booking, sales commissions, provisioning and customer invoicing. Your responsibilities will include but are not limited to: reviewing the quote approval process, conducting quality checks on order forms, assistance with deal structuring, ensuring accurate data for each sales opportunity and account in Salesforce, correcting discrepancies based on order form information and existing data as well as serve as a cross-functional sounding board and liaison. This critical hire will report to the India-based Accounting Director and U.S.-based Accounting Senior Manager. This role will be expected to work a U.S. Pacific time work day. Location: Hyderabad, India Your Daily Adventures Audit all customer order forms submitted for booking to confirm accuracy Review and approve CPQ quotes to ensure they align with company policies and objectives Perform financial, commission, and sales data quality checks in Salesforce for each opportunity and quote to ensure all records meet booking requirements Identify and address incorrect metrics and information according to booking policies and ensure accuracy before opportunities are closed won Serve as the “first and last line of defense” beginning from quote creation to booking in Salesforce and Zuora Collaborate with RevOps, BizSys, Deal Desk and Legal teammates to address booking issues and to identify areas for improvement across the systems Partner with Billing, Revenue and Provisioning teammates to address issues post order booking Complete assigned Salesforce cases submitted by Salesforce end users Review and reply to Zendesk cases submitted by various stakeholders Complete the month- and quarter-end audit tasks Any other responsibilities that may be assigned to help the company meet its goals Our Vision Of You Must have Bachelors’ degree with preference to master’s degree in accounting, Finance, or a related field. 5-7 years of experience with order management, deal desk, finance, contracts, sales operations, or revenue with overall experience of 8+ years. Software/SaaS experience required Experience with Salesforce and CPQ required Familiarity with Zuora and Zendesk a plus Proficient in Microsoft Excel Readily available during the end of the month/quarter Acute attention to detail and the ability to closely follow policies and instructions Strong listening, analytical and organizational skills Operational mindset and approach to work Willingness and eagerness to learn with a team player attitude Flexibility and ability to work and adapt to change in a fast-paced and fully remote environment Show more Show less

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Product Security at Zendesk is a globally distributed team of passionate, motivated and focused application security specialists. We understand how to build applications securely and enjoy crafting creative approaches to scale security either through automation, education or secure design. As we have grown tremendously in the past few years, we are looking for a Manager with Product Security or Application Security experience to lead our Pune Product Security team. Our customer service and engagement products are powerful and flexible, and scale to meet the needs of over 150,000 businesses. We are the champions of customer service and the security team at Zendesk brings confidence to how we do it. On the Zendesk Product Security Team, we develop and build processes and tools that allow us to make the right, secure decisions for our customers and bake security into our products. We partner with our engineers to prioritise security during the entire software development lifecycle and provide them the tools and programs to do so, including a mature bug bounty program, a vibrant Security Champions program, regular and in-depth security reviews, static/dynamic testing tooling and vulnerability lifecycle management. Within the Product Security organization, your team's focus will encompass a secure by design approach to product security reviews with local partners and building new security tooling, including customer facing features. What You Get To Do Every Day Own and grow the Product Security team in Pune Take an active role in the development and growth of our people, enabling them to achieve their career goals Balance your time between solving technical problems and providing strategy and direction to the team. Partner with Zendesk Engineering to review software design from a security perspective while driving improved security controls across our product portfolio Respond to incidents/breaches as needed and support investigations Work in a collaborative, fast-paced, global, and flexible environment What You Bring To The Role Strong interpersonal and communication skills and the ability to adjust your style depending on the situation A passion for developing and growing the careers of individual contributors and the ability to develop strong, inclusive relationships Between 7-10 years of professional experience either in an offensive or defensive security role, preferably in the application security space. Experience managing people and teams Ability to work on multiple projects/tasks at once - balancing and prioritizing work appropriately A deep understanding of the SaaS product development lifecycle through experience or exposure to a modern development and deployment lifecycle A strong understanding of AWS products and services Knowledge of modern web application technologies including their security threats and vulnerabilities Evidence of excellent problem solving skills and self motivation to learn and upskill regularly Nice To Have Security certifications such as OSCP, CISSP, GWEB, GPEN, GWAPT, GSEC, etc. is a plus Involvement in local or regional security user groups or conferences Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 150,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages. Founded in 2007 and headquartered in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America. Learn more at www.zendesk.com. Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity An Ad-Ops Specialist is responsible to setup campaigns and programmatic deals on Adobe's DSP platform for new and current launches. You will ensure all the creative tags and trackers are assigned for reporting requirements. You will run reports to measure campaign’s performance and carve out call outs for optimizations and next steps. What you'll Do Executes day to day production tasks (Campaign set up, launch, tracking & optimization) Completes QA and all production procedures accurately Assists Campaign Managers in running advertiser campaigns on our DSP Runs general & custom reports through backend DB systems for Campaign and QA requirements Analyzes performance metrics and optimizes campaigns as needed Identifies trends in data for call outs and to identify anomalies Runs campaign calendar, trafficking assets and related pre/post-launch processes Chip into company initiatives, processes and rollouts What you need to succeed Technical Skills Basic understanding of JavaScript, i-Frame, HTML or HTML 5. Understanding of set up & QA process, pixel tracking via console or third-party software. Experience with DSP, Ad Exchange, Analytics and DMP/CDP technologies. Proficient in different ad servers (DFA/DCM, Mediamath, TTD, Amazon DSP) Proven understanding of Excel (e.g. pivot tables, pivot charts, sumifs, vlookups, etc.) and PowerPoint. Digital Marketing Skills Strong understanding of the Display Advertising Ecosystem; experience working on Ad networks & exchanges; familiarity with ad servers, rich media vendors, RTB/Programmatic buying experience a plus. Interact with account managers, engineers, and partners on various ops projects and work in partnership with internal and onshore teams to execute display, video and audio campaigns. Understanding of trafficking queue, build grid, delivery timelines and reporting cycles from Ad operations context. Responsible for detailed campaign execution, along with quality assurance, during the pre-launch stage, to ensure successful onboarding of advertisers. Business Skills Understanding of collaboration tools such as Jira and Zendesk ticketing systems. Comfortable collaborating using a variety of communication methods such as email and chat across time zone. Ability to prioritize multiple projects and advertisers simultaneously. Shown ability to learn quickly, be a teammate, and lead change optimally. Motivated self-starter capable of taking initiative and handling tough situations Basic project management and excellent communication skills 2-3 years of relevant work experience Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

Job description Job Description: Our Customer Experience Executive play a crucial part in the mission to deliver timely, accurate and professional customer service to all our customers. In a fun and fast-paced environment, this position requires Call, Email and Chat communication with customers. What will you be doing 1.Provide help and advice to customers using DrinkPrime's protocols or services; 2. Communicate courteously with customers; 3. Handle customer complaints/inquiries or requests; 4. Keep accurate records of discussions or correspondence with customers; 5. Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution; 6. Finding ways to measure customer satisfaction and improve services. What we need in you.. 1. Experience in working on ticketing tools like - Freshdesk, Zendesk, etc. 2. Experienced in Calls & Emails 3. Good to have chat experience (Optional) 4. Excellent English communication skills 5. Strong sense of customer empathy 6. Creativity and a good sense of humour will be an added advantage Job Type: Full-time Pay: ₹250,000.00 - ₹350,000.00 per year Ability to commute/relocate: HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person

Key Responsibilities: ● Handle end-to-end chargeback workflows for card-not-present (CNP) transactions across Visa, MasterCard, Amex, Discover, and other card networks. ● Analyze and respond to both fraud and non-fraud chargebacks with a focus on evidence-based representments. ● Extract and compile transaction data, customer communication, and supporting documents from payment gateways and CRM systems (e.g., Shopify, Salesforce, Zendesk, Magento, etc.). ● Operate efficiently across multiple processor portals (Stripe, PayPal, Adyen, Worldpay, etc.) to manage dispute cases. ● Prepare and submit chargeback responses to processors within strict deadlines, adhering to card network rules. ● Continuously monitor dispute win/loss outcomes and take corrective actions to improve recovery and reduce revenue loss. ● Work closely with customer service and fraud teams to ensure accurate and complete dispute documentation. ● Identify dispute trends and root causes to suggest improvements in fraud prevention and customer service. ● Maintain high accuracy while meeting daily productivity targets and internal quality standards. ● Aim to increase chargeback win ratio through effective documentation and strategic representment practices. Requirements: ● 3-4 years of hands-on experience handling e-commerce chargebacks from the merchant side. ● Strong understanding of card network rules and dispute handling processes in a CNP environment. ● Proficient in using multiple processor portals and payment gateways. ● Skilled in CRM tools for pulling customer history and communication to support dispute responses. ● Experience in compiling and submitting effective evidence to maximize representment success. ● Proven ability to meet daily targets and work under time-sensitive conditions. ● Strong communication, analytical, and documentation skills. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹400,000.00 per year Schedule: Night shift Education: Bachelor's (Preferred) Experience: Fraud analyst: 1 year (Preferred) Work Location: In person

Job Description: We are looking for an experienced Subject Matter Expert (SME) – Chargeback Analyst with deep domain expertise in managing e-commerce disputes from the merchant side. The role involves overseeing fraud and non-fraud chargebacks across all card networks, optimizing evidence strategies, guiding junior analysts, and improving dispute recovery rates. The ideal candidate should have hands-on experience with processor portals, payment gateways, CRM tools, and a strong track record of improving win ratios while achieving daily operational targets. Key Responsibilities: ●Lead and support chargeback handling for card-not-present (CNP) transactions across all major card networks (Visa, MasterCard, Amex, Discover, etc.). ●Act as the escalation point and subject matter expert for complex fraud and non-fraud dispute cases. ●Oversee and guide the end-to-end process of gathering evidence from CRMs and payment systems to build strong representments. ●Operate across multiple processor portals (Stripe, Adyen, Worldpay, PayPal, etc.) and ensure compliance with individual card scheme regulations. ●Utilize CRM platforms (e.g., Shopify, Salesforce, Magento, Zendesk) to extract customer data and communication records to support chargeback rebuttals. ●Drive improvement in win ratios through analysis, training, and continuous enhancement of evidence strategies. ●Ensure the team meets or exceeds daily productivity and quality targets through mentorship and SOP optimization. ●Provide training and ongoing guidance to chargeback analysts to ensure consistent application of best practices. ●Identify root causes of recurring disputes and work cross-functionally to address gaps in fraud controls or customer service. ●Monitor updates to card network rules and ensure team alignment with industry standards. Requirements: ●4+ years of hands-on experience in e-commerce chargeback and dispute resolution, with a focus on the merchant side. ●Strong knowledge of chargeback lifecycle and rules across all card networks in CNP environments. ●Expertise in using multiple processor portals and gateways for chargeback handling. ●Proficient with CRM tools to extract data for evidence compilation. ●Demonstrated success in improving dispute win ratios and achieving operational targets. ●Experience in coaching and mentoring junior team members. ●Strong analytical, communication, and process optimization skills. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹800,000.00 per year Benefits: Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Experience: Chargeback: 1 year (Preferred) Work Location: In person

Key Responsibilities: ● Handle end-to-end chargeback workflows for card-not-present (CNP) transactions across Visa, MasterCard, Amex, Discover, and other card networks. ● Analyze and respond to both fraud and non-fraud chargebacks with a focus on evidence-based representments. ● Extract and compile transaction data, customer communication, and supporting documents from payment gateways and CRM systems (e.g., Shopify, Salesforce, Zendesk, Magento, etc.). ● Operate efficiently across multiple processor portals (Stripe, PayPal, Adyen, Worldpay, etc.) to manage dispute cases. ● Prepare and submit chargeback responses to processors within strict deadlines, adhering to card network rules. ● Continuously monitor dispute win/loss outcomes and take corrective actions to improve recovery and reduce revenue loss. ● Work closely with customer service and fraud teams to ensure accurate and complete dispute documentation. ● Identify dispute trends and root causes to suggest improvements in fraud prevention and customer service. ● Maintain high accuracy while meeting daily productivity targets and internal quality standards. ● Aim to increase chargeback win ratio through effective documentation and strategic representment practices. Requirements: ● 3-4 years of hands-on experience handling e-commerce chargebacks from the merchant side. ● Strong understanding of card network rules and dispute handling processes in a CNP environment. ● Proficient in using multiple processor portals and payment gateways. ● Skilled in CRM tools for pulling customer history and communication to support dispute responses. ● Experience in compiling and submitting effective evidence to maximize representment success. ● Proven ability to meet daily targets and work under time-sensitive conditions. ● Strong communication, analytical, and documentation skills. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹400,000.00 per year Schedule: Night shift Education: Bachelor's (Preferred) Work Location: In person

Job Title: Chargeback Analyst Department: Risk/Fraud Operations Reports To: Lead/Assistant Manager Location: [WFO] Job Type: Full-Time Job Description: We are hiring a Chargeback Analyst – Merchant Side (E-commerce) with proven experience in managing fraud and non-fraud disputes across all major card networks in a card-not-present (CNP) environment. The ideal candidate will have hands-on experience with processor portals, gateways, and CRM systems, and a strong focus on gathering compelling evidence to increase win rates and achieve daily resolution targets. Key Responsibilities: ● Handle end-to-end chargeback workflows for card-not-present (CNP) transactions across Visa, MasterCard, Amex, Discover, and other card networks. ● Analyze and respond to both fraud and non-fraud chargebacks with a focus on evidence- based representments. ● Extract and compile transaction data, customer communication, and supporting documents from payment gateways and CRM systems (e.g., Shopify, Salesforce, Zendesk, Magento, etc.). ● Operate efficiently across multiple processor portals (Stripe, PayPal, Adyen, Worldpay, etc.) to manage dispute cases. ● Prepare and submit chargeback responses to processors within strict deadlines, adhering to card network rules. ● Continuously monitor dispute win/loss outcomes and take corrective actions to improve recovery and reduce revenue loss. ● Work closely with customer service and fraud teams to ensure accurate and complete dispute documentation. ● Identify dispute trends and root causes to suggest improvements in fraud prevention and customer service. ● Maintain high accuracy while meeting daily productivity targets and internal quality standards. ● Aim to increase chargeback win ratio through effective documentation and strategic representment practices. Requirements: ● 3-4 years of hands-on experience handling e-commerce chargebacks from the merchant side. ● Strong understanding of card network rules and dispute handling processes in a CNP environment. ● Proficient in using multiple processor portals and payment gateways. ● Skilled in CRM tools for pulling customer history and communication to support dispute responses. ● Experience in compiling and submitting effective evidence to maximize representment success. ● Proven ability to meet daily targets and work under time-sensitive conditions. ● Strong communication, analytical, and documentation skills. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Provident Fund Schedule: Night shift Application Question(s): current ctc and notice period ? Experience: chargeback and disputes handling: 4 years (Required) Shift availability: Night Shift (Required) Work Location: In person

Job Summary: We are seeking a detail-oriented and customer-focused Payroll Software Support Specialist to provide expert support to users of our payroll software. You will serve as the first point of contact for customers experiencing technical or payroll-related issues, guiding them through solutions while ensuring a positive and efficient support experience. Key Responsibilities: Provide timely and accurate support to users via phone, email, and live chat. Troubleshoot and resolve issues related to payroll processing, tax filings, employee records, and software functionality. Assist customers with software setup, configuration, and best practices for payroll operations. Escalate complex technical issues to Tier 2 or engineering teams, ensuring proper documentation. Stay up to date with payroll regulations, tax laws, and system updates to ensure accurate assistance. Log and track customer interactions using CRM or helpdesk software. Contribute to internal knowledge bases and user documentation. Collaborate with product, QA, and development teams to report bugs and suggest enhancements. Provide training and onboarding support to new clients as needed. Qualifications: Required: 2+ years of experience in payroll, HRIS, or software support roles. Strong knowledge of payroll processing, compliance, and tax filings. Excellent communication and problem-solving skills. Comfortable with troubleshooting software applications and technical workflows. Experience using ticketing systems (e.g., Zoho, Keka, Zendesk, Freshdesk, Salesforce). Preferred: Experience supporting SaaS payroll or HR software. Familiarity with accounting principles and tax software integrations. Certification in payroll (e.g., FPC or CPP) is a plus. Proficiency with Excel, APIs, or data imports/exports is an advantage. What We Offer: Competitive salary and benefits package Opportunities for professional growth and certification support Collaborative and inclusive work environment Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹55,000.00 per month Shift: Day shift Morning shift Work Location: In person

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your team's performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then that's a plus in your favor. If you're familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . Show more Show less

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented Virtual Administrative Support with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel and Google Sheets (pivot tables, VLOOKUP) Manage email inboxes, scheduling, and administrative priorities Engage with customers and community members via forums, comments, and DMs Extract and organize marketing and ad performance data (Facebook Ads, Google Ads, etc.) Assist with operational and hands-on tasks requiring strong technical skills Maintain accuracy and attention to detail when working with reports and tracking systems What We're Looking For At least 1 year of online/remote work experience (required) Proficient/advanced in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, data organization) Experience with Zendesk, Shopify, RLM, Qlik, ClickUp, Asana, and Google Analytics - not required but nice to have Excellent written communication skills and strong organizational abilities Ability to manage multiple priorities effectively in a fast-paced environment Comfortable working with inventory, order management systems, and data reporting platforms Bonus points if you have technical experience supporting operational processes or product-based businesses Technical Requirements A laptop or desktop with at least an i5 processor (or Mac equivalent) A reliable internet connection with at least 15 Mbps download/upload speed A quiet, dedicated workspace What We Offer 100% remote work — work from anywhere Performance reviews and growth opportunities within our team Paid time off to support your work-life balance Health and dental insurance (or a health stipend based on location) Access to learning tools and regular feedback to fuel your career development A collaborative and supportive work environment where your contributions truly matter If you’re an experienced online professional who’s ready to help high-growth brands stay organized and scale smarter — we’d love to meet you. Apply now and join a team that values your skills, drive, and ambition! Show more Show less

Job Title: Senior Backend Engineer – Python & Microservices Location: Remote Experience Required: 8–10+ years 🚀 About the Role: We’re looking for a Senior Backend Engineer (Python & Microservices) to join a high-impact engineering team focused on building scalable internal tools and enterprise SaaS platforms. You'll play a key role in designing cloud-native services, leading microservices architecture, and collaborating closely with cross-functional teams in a fully remote environment. 🔧 Responsibilities: Design and build scalable microservices using Python (Flask, FastAPI, Django) Develop production-grade RESTful APIs and background job systems Architect modular systems and drive microservice decomposition Manage SQL & NoSQL data models (PostgreSQL, MongoDB, DynamoDB, ClickHouse) Implement distributed data pipelines using Kafka, RabbitMQ, and SQS Apply best practices in rate limiting, security, performance optimisation, logging, and observability (Grafana, Datadog, CloudWatch) Deploy services in cloud environments (AWS preferred, Azure/GCP acceptable) using Docker, Kubernetes, and EKS Contribute to CI/CD and Infrastructure as Code (Jenkins, Terraform, GitHub Actions) ✅ Requirements: 8–10+ years of hands-on backend development experience Strong proficiency in Python (Flask, FastAPI, Django, etc.) Solid experience with microservices and containerised environments (Docker, Kubernetes, EKS) Expertise in REST API design, rate limiting, and performance tuning Familiarity with SQL & NoSQL (PostgreSQL, MongoDB, DynamoDB, ClickHouse) Experience with cloud platforms (AWS preferred; Azure/GCP also considered) CI/CD and IaC knowledge (GitHub Actions, Jenkins, Terraform) Exposure to distributed systems and event-based architectures (Kafka, SQS) Excellent written and verbal communication skills 🎯 Preferred Qualifications: Bachelor’s or Master’s degree in Computer Science or a related field Certifications in Cloud Architecture or System Design Experience integrating with tools like Zendesk, Openfire, or similar chat/ticketing platforms Show more Show less

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented Virtual Administrative Support with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel and Google Sheets (pivot tables, VLOOKUP) Manage email inboxes, scheduling, and administrative priorities Engage with customers and community members via forums, comments, and DMs Extract and organize marketing and ad performance data (Facebook Ads, Google Ads, etc.) Assist with operational and hands-on tasks requiring strong technical skills Maintain accuracy and attention to detail when working with reports and tracking systems What We're Looking For At least 1 year of online/remote work experience (required) Proficient/advanced in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, data organization) Experience with Zendesk, Shopify, RLM, Qlik, ClickUp, Asana, and Google Analytics - not required but nice to have Excellent written communication skills and strong organizational abilities Ability to manage multiple priorities effectively in a fast-paced environment Comfortable working with inventory, order management systems, and data reporting platforms Bonus points if you have technical experience supporting operational processes or product-based businesses Technical Requirements A laptop or desktop with at least an i5 processor (or Mac equivalent) A reliable internet connection with at least 15 Mbps download/upload speed A quiet, dedicated workspace What We Offer 100% remote work — work from anywhere Performance reviews and growth opportunities within our team Paid time off to support your work-life balance Health and dental insurance (or a health stipend based on location) Access to learning tools and regular feedback to fuel your career development A collaborative and supportive work environment where your contributions truly matter If you’re an experienced online professional who’s ready to help high-growth brands stay organized and scale smarter — we’d love to meet you. Apply now and join a team that values your skills, drive, and ambition! Show more Show less

Support Specialist II (Platform) Location: India About the Role: Vimeo seeks a highly skilled Support Specialist II with a passion for technology and a dedication to client satisfaction. You'll be a key member of our Support Team, resolving complex technical challenges and providing expert guidance to our most valued clients in a fast paced environment. This role will report to the Senior Customer Support Manager and will contribute directly to Vimeo’s Sales Assisted Support efforts – focusing on the video product area. Vimeo Support operates in a 24/7/365 environment. This role requires availability to work in shifts during US business hours (9AM - 6PM, 7 days a week), with the understanding that internal coverage may extend beyond these hours. What you’ll do: Supporting Sales Assisted and Self Serve Customers: Provide high level support to our Sales Assisted customers, handling their inquiries via tickets, phone calls, and messaging platforms. Own the issue from first response through to resolution, ensuring timely and effective solutions. When Sales Assisted ticket volume allows, contribute to supporting our self-serve customers driving down overall volume. Subject Matter Expertise: Develop a deep understanding of Vimeo's Platform and Video product area and become a trusted advisor for our customers, driving product success and user satisfaction. Dedicated Enterprise Support Specialist (DESS): Become a trusted advisor for a portfolio of Platinum SA clients (approximately 8 per Specialist), building strong relationships and understanding their specific needs. Client assignments will be based on region and your area of expertise. Continuous Improvement: Proactively identify opportunities to improve our support processes and contribute to the development of knowledge resources for both customers and internal teams. Cross team collaboration: Work closely with various internal teams from Customer Success and Account Managers to Product and Engineering to drive customer issues to closure. Outage Management: Run point on outages or other severe issues, updating our public-facing status page and updating the global Support team as there are developments. Skills and knowledge you should possess: Must have familiarity with video technology and other technical concepts and processes Basic understanding of HTML and CSS Proven experience in a customer-facing technical support role, ideally within a SaaS environment. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Strong technical aptitude and the ability to quickly learn and adapt to new technologies. Experience in an omni-channel support organization, providing support via tickets, phone and chat. Experience with Zendesk or other ticketing systems About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less

THE TEAM & THE JOB Our mission is to build the world’s best panel, made up of millions of members who experience the most enjoyable, engaging and rewarding data sharing experience of any data company in the world. As part of the department responsible for growing panel membership worldwide, our member support function plays a critical role in delivering world-class service to millions of members worldwide, handling tens of thousands of support requests from members each month. The Senior Member Support Manager will oversee and deliver the transformation of our support function into a high-performing, data-driven, and technology-enabled operation. This role will lead the execution of a new global member support strategy, embedding a first-time resolution mindset, scaling operations, and future-proofing service delivery through automation, self-serve solutions, and AI technologies. You will be accountable for the team performance and service delivery outcomes on a global scale. Your mission will be to elevate the member experience, deliver operational excellence, and champion service innovation. This is a high-impact management role requiring strong strategic mindset, operational expertise, leadership, process innovation, and a relentless focus on member advocacy. What You Will Be Doing Leading Support Digital Transformation Delivering on plans to meet our “Inbox Zero” objective, increase first-time resolution of requests and reduce overall resolution times through enhancement of our digital support offering. Leading the operational transition to omnichannel support and scaling future service delivery capabilities. Owning our support and reputation platforms (Zendesk & Trustpilot), ensuring maximum use of product features to meet our objective and key results. Implementing Robust Policy & Processes Developing and refining SOPs, escalation frameworks, and support policies to enable scale, compliance, and quality. Delivering initiatives to optimise digital support workflows, knowledge bases (for both members and employees), tools, and resources. Leveraging data and insights to design smarter, more efficient processes, using trend analysis to identify issues before they escalate. Continually refining support processes, to enhance member outcomes, and proactively address emerging service needs. Effective Workforce Management Managing a global support team of fifteen agents/supervisors, ensuring high standards of performance and accountability. Fostering a culture of excellence and care, to ensure every member interaction reflects the world’s best panel. Leading hiring, talent evaluation, training, skills development, and coaching initiatives to build a highly capable, future-ready team. Serving as escalation point for complex or sensitive member cases, ensuring swift, effective, and member-centric resolutions. Ensuring Operational Excellence Establishing and monitoring key operational KPIs and SLAs across markets, ensuring consistent delivery of exceptional service levels and customer/member satisfaction scores. Implementing robust quality assurance processes to uphold high service standards and identify opportunities for service enhancement. Delivering lean, efficient operations including effective ticket triaging, backlog management, and advanced workforce planning to meet evolving member and business needs. Cross-Functional Collaboration Acting as ambassador for our members, collaborating closely with Platform, Operations, Research, and Product teams to identify and resolve recurring issues. Proactively advocating for support needs in cross-functional forums, influencing product roadmaps, service design, and process innovation. Promoting the role and value of the Member Support team internally, show-casing service excellence. Key Responsibilities WHAT YOU NEED TO KNOW (TECHNICAL & BEHAVIOURAL SKILLS/COMPETENCIES) 10+ years of experience leading high-growth, high-volume, digitally focused customer/member support operations at scale. Proven experience of building and scaling global online support operations and omnichannel service ecosystems (email, live chat, self-service support). Demonstrated ability to meet SLAS, set KPIs and build standard-operating-procedures. Relentlessly customer/member-focused and passionate about delivering best experience for our members. Substantial hands-on experience of maximising value from support platforms (we use Zendesk) and managing digital transformation initiatives. Strong analytical capability and data-driven decision making, with advanced reporting and insight generation skills. Strong management and coaching skills, with a passion for developing and empowering diverse, inclusive teams. Proactive, solutions-oriented mindset with a strong bias for action and continuous improvement. Excellent stakeholder management, communication, and influencing skills across all levels of the organisation. Excellent collaborator, with a record of delivering cross-functional projects at pace. Enthusiastic about emerging technologies and their role in shaping next-generation digital service models. Company Description And Culture YouGov is a global online research company, offering insight into what the world thinks. We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world. Why join YouGov? Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do. Life at YouGov We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work. Equal Opportunity Employer As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. Data Privacy To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. DisciplineBrand & Marketing Role TypeMarketing Automation The opportunity We are looking for Marketing Automation Senior Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with a strong interest in data management and analytics. Your Key Responsibilities Tactical execution of Marketing Automation campaigns with varying complexities and sizes Experience with supporting email marketing campaigns and using various digital marketing tools, Marketo knowledge is a must Coordinate and liaise with internal and external stakeholders to ensure all relevant content, assets and target audience parameters are received for campaign execution Provide project support to all MarTech team members throughout the various stages of the project, including testing use cases Regular reporting to key stakeholders on the performance of marketing automation campaigns and suggest on improvement avenues that is backed by data Support process improvements and educate users on campaign best practices Standardization and documentation of technical processes using our internal systems Able to define and document the functional and technical requirements for executing (developing, deploying, managing, tracking, and measuring) the automated campaigns Act as a brand champion, ensuring that all external campaigns and online content support the firm’s brand and business strategy and compliant to risk and quality safeguards set by EY Work towards organizational objectives along with stakeholders’ project Skills And Attributes For Success Analytical thinking Data-Driven Decision Making Audience Segmentations and targeting Stakeholder management Troubleshooting Familiarity with Agile planning and Agile project management skills To qualify for the role, you must have Any university degree or college diploma in Digital Marketing or a related field. Understanding of Digital Marketing eco-system and marketing automation Experience in Marketing Automation campaign configuration Min. 5 years of experience, and min. 3 years with Marketo Ability to translate business needs into technical solutions in MA platform. Adherence to data compliance policies (such as GDPR, CANSPAM) is a must. Specialist knows his customer journeys well-enough to identify every possible opportunity or data breach and the need for appropriate security and get measures in place to safeguard it. Ideally, you’ll also have Strong interest in data management and analytics Storytelling and consulting skills Attention to detail Organized, self-starter who can collaborate with the team, and excel in a fast-paced corporate environment. While being able to manage multiple priorities and deadlines. Having Marketo Engage Expert certification is plus Technologies and Tools Marketo or any other Marketing Automation platform Workflow management tools e.g.: Jira/Azure boards/Wrike/Zendesk/Workfront etc Microsoft Office SharePoint Working knowledge of HTML, CSS, and scripting What We Look For Marketing Automation acumen Strong team contributor Ready to learn and adapt Problem solving skills Stakeholder management Effective communication What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications to create a streamlined experience for Samsarians. As a Manager, IT Site Lead on the team, you will be leading the small, but growing, on-site India IT team. This team spans Tier 1, 2 and 3, and is ultimately responsible for ensuring the India office is well-served. From an engineering perspective, this role will understand technical architecture and technical delivery of a wide variety of solutions along with process engineering, & automation. From a Services perspective, this role will oversee all India IT specialist duties, and thereby directly contribute to the employee technology experience at Samsara. You will be executing on strategic & mission-critical initiatives, technology assessments, architecture decisions, and end-to-end solution delivery by partnering with your US IT leadership team. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Tier 1 duty: you will provide on-site managerial support to 1 on-site India office operations specialist, who tackles basic Helpdesk user queries and on-site office needs, eg. employee onboarding, inventory management and device recovery. Tier 2 duty: you will provide on-site managerial support to 2-3 on-site India-based IT specialists, who tackle escalated IT Helpdesk tickets (typically OKTA, Google, Atlassian, Slack, and other Saas tooling). Tier 3 duty: you will supervise a small, but growing engineering team in India, overseeing critical IT automation, AI and DevOps projects. Supervise the evaluation, innovation, development & implementation, of any variety of internal SaaS Engineering automation systems/AI projects geared to produce efficiency at scale Provide formal performance management support and review to all direct on-site India reports, but share dotted line day-to-day supervisory capacity with US leadership Develop metrics and dashboards to provide business leadership with meaningful operational/performance metrics and status reports Stay up-to-date with industry trends and emerging technologies, evaluating their potential impact on the organization's application landscape Manage technical requirements gathering, technical gap analysis, and contribute to backlog grooming Collaborate with other teams in designing, implementing and integrating business applications Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: A Bachelor's degree in Computer Science, Information Technology, engineering or related field 10+ years of experience in an IT Systems Engineering role, with at least some part of that managing small teams (preferably, across Tier) 3+ years experience working with identity management tooling, eg. OKTA, SSO, Google Workspaces, Slack 3+ years experience working with development and automation projects Related experience in architecture, design, development, and implementation of highly scalable, high-volume software systems, applications and major SaaS solutions Ability to spearhead and drive work without supervision across functions and collaborate with all levels of users and management, esp. In a remote environment Must be detail oriented, self-organized, be committed to quality and capable of tracking multiple work streams simultaneously Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic Candidate must have mentoring and guidance skills to provide oversight and direction to contractors and internal members of the engineering team Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations An ideal candidate also has: Exposure to scale in a SaaS-first IT environment (Slack, Zoom, Github, Zendesk, Atlassian suite, etc) Developed and managed applications in a team environment Expertise with AWS and Google Cloud Platform Expertise in corporate networking and email infrastructure, CCNP+ knowledge Exposure to GitHub, Terraform and CI/CD methodologies At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here. Show more Show less

The rise of remote work has revolutionized the job market, offering unprecedented flexibility for professionals across industries. Among the most accessible and in-demand opportunities are remote call center jobs, which allow individuals to provide customer service, sales, or technical support from the comfort of their homes. This comprehensive guide explores the top remote call center jobs hiring now, the skills required, the benefits of working from home, and tips to land your ideal role. Whether you’re a seasoned professional or new to the workforce, this guide will help you navigate the world of remote call center opportunities in 2025. Why Choose Remote Call Center Jobs? Education Remote call center jobs are an excellent fit for those seeking flexibility, work-life balance, and the ability to work from anywhere. These roles are particularly appealing due to their accessibility, as many require minimal formal education and offer robust training programs. Here’s why remote call center jobs are gaining popularity: Flexibility: Work from home, set your own schedule in some cases, and avoid long commutes. Accessibility: Many positions require only a high school diploma or equivalent, making them ideal for entry-level candidates. Variety: Roles range from customer service to technical support and sales, catering to diverse skill sets. Growth Opportunities: Companies often provide training and career advancement paths, allowing employees to move into supervisory or specialized roles. Cost Savings: Eliminate commuting costs, professional attire expenses, and workplace-related expenditures. With companies increasingly embracing remote work, the demand for remote call center professionals continues to grow. Below, we dive into the top remote call center jobs hiring now, complete with insights on what each role entails and how to succeed. Top Remote Call Center Jobs Hiring in 2025 The remote call center industry offers a variety of roles to suit different interests and skill levels. Below are some of the top positions currently in demand, based on recent job postings and industry trends. Customer Service Representative Customer service representatives (CSRs) are the backbone of call center operations, handling customer inquiries, resolving issues, and ensuring a positive experience. These roles are ideal for those with strong communication skills and a passion for helping others. Key Responsibilities: Answer customer calls and emails promptly. Resolve complaints and process orders or returns. Provide product or service information to enhance customer satisfaction. Document interactions in customer relationship management (CRM) systems. Skills Required: Excellent verbal and written communication. Problem-solving and conflict-resolution abilities. Familiarity with CRM software (e.g., Salesforce, Zendesk). Patience and empathy in handling customer concerns. Companies Hiring: UnitedHealth Group, ModSquad, Language Services Associates (LSA). Technical Support Specialist Technical support specialists assist customers with troubleshooting software, hardware, or service-related issues. These roles often require a basic understanding of technology and are perfect for tech-savvy individuals. Key Responsibilities: Diagnose and resolve technical issues via phone, email, or chat. Guide customers through step-by-step solutions. Escalate complex issues to higher-level support teams. Maintain detailed records of technical issues and resolutions. Skills Required: Knowledge of computer systems, software, or specific products. Strong analytical and problem-solving skills. Ability to explain technical concepts in simple terms. Familiarity with remote desktop tools and ticketing systems. Companies Hiring: Apple, Amazon, Dell Technologies. Sales Representative Remote sales representatives focus on generating leads, closing deals, and maintaining client relationships. These roles are ideal for persuasive communicators with a knack for sales. Key Responsibilities: Make outbound calls to prospective customers. Present products or services to meet client needs. Follow up on leads and maintain sales pipelines. Achieve sales targets and report performance metrics. Skills Required: Strong negotiation and persuasion skills. Ability to build rapport with clients. Knowledge of sales techniques and CRM tools. Self-motivation and goal-oriented mindset. Companies Hiring: Salesforce, PEAK6 Investments, ADP. Virtual Receptionist Virtual receptionists handle administrative tasks such as scheduling appointments, answering calls, and providing customer support. These roles are great for organized individuals with strong multitasking abilities. Key Responsibilities: Manage incoming calls and route them to appropriate departments. Schedule appointments and maintain calendars. Respond to customer inquiries via email or chat. Perform light data entry and administrative tasks. Skills Required: Excellent organizational and time-management skills. Professional phone etiquette. Proficiency in scheduling software and Microsoft Office. Ability to multitask in a fast-paced environment. Companies Hiring: Smith.ai, AnswerConnect, Ruby Receptionists. Bilingual Customer Service Agent Bilingual agents provide customer support in multiple languages, catering to diverse customer bases. These roles are in high demand as companies expand globally. Key Responsibilities: Communicate with customers in English and another language (e.g., Spanish, French). Handle inquiries, complaints, and orders in a multilingual setting. Translate customer feedback or documentation as needed. Ensure cultural sensitivity in customer interactions. Skills Required: Fluency in at least two languages. Strong communication and interpersonal skills. Cultural awareness and adaptability. Familiarity with translation tools (optional). Companies Hiring: Language Services Associates, Concentrix, Teleperformance. Skills And Qualifications For Remote Call Center Jobs While many remote call center jobs are entry-level, certain skills and qualifications can set you apart from other candidates. Here’s what employers typically look for: Communication Skills: Clear, professional, and empathetic communication is essential for customer-facing roles. Technical Proficiency: Familiarity with call center software, CRMs, and basic computer troubleshooting is often required. Problem-Solving Abilities: The ability to think on your feet and resolve issues efficiently is critical. Time Management: Remote work requires self-discipline and the ability to manage tasks independently. Customer Focus: A genuine desire to help customers and improve their experience is key. Home Office Setup: A quiet workspace, reliable internet, and a computer with a headset are typically required. Some roles may require specific qualifications, such as a high school diploma or relevant certifications (e.g., customer service or IT certifications). However, many companies offer comprehensive training to help new hires succeed. Benefits Of Working In a Remote Call Center Remote call center jobs offer numerous advantages that make them appealing to a wide range of professionals. Here are some key benefits: Work-Life Balance: Flexible schedules allow you to balance work with personal commitments. No Commute: Save time and money by working from home, reducing stress and expenses. Global Opportunities: Many companies hire remotely worldwide, expanding your job prospects. Career Growth: Opportunities for advancement into supervisory or specialized roles are common. Technology-Driven Environment: Gain experience with cutting-edge tools and software used in customer service and sales. Additionally, remote call center jobs often come with competitive salaries and benefits, including health insurance, paid time off, and performance bonuses, depending on the employer. How To Land a Remote Call Center Job Securing a remote call center job requires preparation and a strategic approach. Follow these steps to increase your chances of success: Update Your Resume Tailor your resume to highlight relevant skills, such as customer service experience, communication abilities, and technical proficiency. If you’re new to the field, emphasize transferable skills like problem-solving or multitasking. Ensure your resume is ATS-friendly by including keywords from the job description. Build a Professional Online Presence Create or update your LinkedIn profile to showcase your skills and experience. Join remote work communities on platforms like LinkedIn or Reddit to network with professionals and learn about job openings. Develop Relevant Skills Consider taking online courses in customer service, sales techniques, or CRM software through platforms like Coursera or Udemy. These can enhance your resume and demonstrate your commitment to professional growth. Prepare for Remote Interviews Remote interviews require the same preparation as in-person ones. Practice common interview questions, test your technology (e.g., webcam, microphone), and ensure a professional background for video calls. Search on Reputable Job Boards Use trusted job boards to find legitimate remote call center opportunities. Some of the best platforms include: FlexJobs: Specializes in remote and flexible jobs, with a focus on quality listings. Indeed: Offers thousands of remote call center jobs with filters for location and experience level. SimplyHired: Features a wide range of remote jobs with salary insights and reviews. NoDesk: Curates remote jobs from top companies, ideal for digital nomads. Avoid Scams Be cautious of job postings that promise high pay for minimal work or require upfront fees. Stick to reputable companies and verify job listings through official websites or trusted platforms. Top Companies Hiring for Remote Call Center Jobs Several Companies Are Known For Consistently Offering Remote Call Center Opportunities. Below Are Some Top Employers To Consider In 2025, Based On Recent Job Postings And Industry Reputation UnitedHealth Group: Offers remote customer service and sales roles with comprehensive benefits. ModSquad: Specializes in digital engagement, hiring for customer support and moderation roles. Language Services Associates (LSA): Focuses on bilingual customer service and translation roles. Apple: Hires remote technical support specialists (At Home Advisors) to assist with product troubleshooting. Amazon: Offers a variety of customer service roles, including seasonal and full-time positions. PEAK6 Investments: Provides opportunities in sales and customer support with a focus on technology-driven solutions. These companies often provide training, competitive pay, and opportunities for career advancement, making them excellent choices for remote call center professionals. Challenges of Remote Call Center Jobs and How to Overcome Them While remote call center jobs offer many benefits, they also come with challenges. Here’s how to address common obstacles: Isolation: Working from home can feel isolating. Combat this by joining virtual team meetings, engaging in online communities, or scheduling regular check-ins with colleagues. Distractions: A home environment may have distractions like family or pets. Set up a dedicated workspace and establish boundaries during work hours. Technical Issues: Ensure a reliable internet connection and have backup equipment (e.g., a spare headset) to avoid disruptions. Self-Discipline: Stay motivated by setting daily goals, using productivity tools like Trello or Asana, and maintaining a consistent schedule. By proactively addressing these challenges, you can thrive in a remote call center role and enjoy the benefits of working from home. Tips for Success in Remote Call Center Jobs To excel in a remote call center position, consider the following tips: Invest in a Quality Home Office Setup: A comfortable chair, a reliable headset, and high-speed internet are essential for productivity. Practice Active Listening: Pay close attention to customers’ needs to provide personalized solutions. Stay Updated on Industry Trends: Follow call center blogs, webinars, and training programs to enhance your skills. Leverage Technology: Familiarize yourself with tools like Zoom, Slack, and CRM platforms to streamline communication and task management. Seek Feedback: Regularly ask for feedback from supervisors to improve your performance and grow professionally. Conclusion – Remote Call Center Jobs Remote call center jobs offer a fantastic opportunity to work from home while building a rewarding career. With a variety of roles available—ranging from customer service to technical support and sales—there’s something for everyone, regardless of experience level. By honing your communication skills, leveraging reputable job boards, and preparing thoroughly for interviews, you can land a remote call center job that aligns with your goals. The flexibility, cost savings, and growth potential make these roles an excellent choice for anyone looking to thrive in the remote work landscape of 2025. Start your journey today by exploring the opportunities listed above and taking the first step toward a fulfilling remote career. Also Read: Remote Dental Billing Jobs You Can Do From Home (U.S. Guide) FAQs – Remote Call Center Jobs What qualifications do I need for a remote call center job? Most remote call center jobs require a high school diploma or equivalent, strong communication skills, and a reliable home office setup. Some roles may prefer experience or certifications in customer service or specific software. Do remote call center jobs provide training? Yes, many companies, such as UnitedHealth Group and ModSquad, offer comprehensive training programs to help new hires succeed, even with limited experience. What equipment do I need to work from home? You’ll typically need a computer, high-speed internet, a headset with a microphone, and a quiet workspace. Some employers may provide equipment or reimburse costs. Are remote call center jobs full-time or part-time? Both options are available. Companies like FlexJobs and SimplyHired list full-time, part-time, and freelance remote call center roles to suit different schedules. Can I work as a bilingual agent without prior experience? Yes, many companies hire bilingual agents with no prior experience, provided you’re fluent in the required languages and have strong communication skills. Training is often provided. How much can I earn in a remote call center job? Salaries vary by role and company. Customer service representatives typically earn $30,000–$50,000 per year, while technical support or sales roles may pay $40,000–$70,000 or more. Are there opportunities for career advancement? Yes, many companies offer paths to supervisory, managerial, or specialized roles. Continuous learning and strong performance can lead to promotions. How do I avoid scams when applying for remote jobs? Stick to reputable job boards like FlexJobs, Indeed, or NoDesk, and avoid listings that require upfront fees or promise unrealistic earnings. Verify opportunities through official company websites. What are the most in-demand skills for remote call center jobs? Communication, problem-solving, time management, and familiarity with CRM or call center software are highly valued. Bilingual skills are also in demand for global companies. Can I work remotely from anywhere in the world? Some companies hire globally, while others require employees to be based in specific countries or regions (e.g., the U.S. or Canada). Check job listings for location requirements. 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In today’s digital-first economy, work-from-home jobs have become a preferred choice for professionals, homemakers, students, and job seekers. Particularly in cities like Chandigarh , where education levels are high and internet connectivity is strong, the demand for genuine work-from-home jobs without investment is growing rapidly. Whether you’re a fresher, a college student, a homemaker, or someone who lost a job during a career break, there are plenty of legitimate remote jobs in Chandigarh that require no registration fee or upfront investment . This guide will help you explore verified opportunities that you can pursue right from your home. Why Choose Work from Home Jobs Without Investment? ✅ No risk of scams or fake promises ✅ Ideal for beginners or freshers ✅ Flexible work timings ✅ Requires only basic skills ✅ Great option for part-time income or full-time freelancing Top 12 Genuine Work from Home Jobs in Chandigarh Without Investment Here’s a list of legitimate and investment-free online jobs you can start today. Freelance Content Writing Suitability: Freshers, students, homemakers Skills Required: Good command over English, research ability Job Description: Writing blogs, articles, website content, or product descriptions SEO keyword integration Proofreading and editing Platforms: Freelancer.com ContentMart LinkedIn CareerCartz Earnings: ₹5,000 – ₹30,000/month Online Tutoring Jobs Suitability: College students, teachers, graduates Skills Required: Subject expertise and communication skills Subjects In Demand: Maths, Science, English, Coding, Economics Popular Platforms: Vedantu TutorMe Chegg Superprof Earnings: ₹200 – ₹800/hour Investment Needed: None Data Entry Jobs Suitability: Beginners, typists, housewives Skills Required: Fast and accurate typing, basic computer literacy Job Roles: Form filling Spreadsheet updates Document formatting Trusted Platforms: Clickworker CareerCartz Indeed (with “remote” filters) Earnings: ₹10,000 – ₹25,000/month Investment: 100% free Virtual Assistant Jobs Suitability: Multi-taskers, organized individuals Skills Required: Time management, email handling, scheduling Tasks Include: Managing calendars Answering emails Handling basic admin tasks Platforms To Explore: Belay Zirtual Upwork Earnings: ₹8,000 – ₹30,000/month Online Customer Support (Chat/Email) Suitability: Freshers, graduates, good communicators Skills Required: English fluency, typing, empathy Industries Hiring: E-commerce IT companies SaaS startups Tools Used: Zendesk, Freshdesk, Zoho CRM Earnings: ₹10,000 – ₹25,000/month Shifts Available: Day & night shifts Also Read: Top Work from Home Jobs in Chandigarh Hiring in 2025 Affiliate Marketing Suitability: Students, bloggers, influencers Skills Required: Digital marketing knowledge, social media How It Works: Promote products via links Earn commission on sales or leads Platforms To Join: Amazon Associates ClickBank ShareASale Earnings: ₹5,000 – ₹50,000/month (based on performance) Social Media Management Suitability: Social media savvy users Skills Required: Content creation, scheduling, analytics Responsibilities: Managing Instagram/Facebook pages Engaging with followers Running ad campaigns (optional) Platforms For Jobs: Fiverr Freelancer LinkedIn Earnings: ₹5,000 – ₹20,000/month Tools: Canva, Buffer, Hootsuite YouTube Video Captioning & Subtitling Suitability: Language experts, college students Skills Required: English listening, typing, grammar Job Role: Listen to audio or videos Convert speech to text accurately Tools: YouTube Studio Subtitle Edit Rev.com Earnings: ₹200 – ₹1000/hour or per project Transcription Work Suitability: Typists, good listeners Skills Required: Listening, grammar, fast typing Industries Hiring: Medical Legal Educational Legit Platforms: GoTranscript Rev TranscribeMe Earnings: ₹10,000 – ₹35,000/month Graphic Designing (Freelance Projects) Suitability: Creative individuals, students in design Skills Required: Creativity, knowledge of design tools Tools To Learn: Adobe Illustrator Photoshop Canva Figma Platforms To Start: 99Designs Upwork Freelancer Earnings: ₹5,000 – ₹50,000/month (based on clients) Blogging or Niche Website Writing Suitability: Writers, hobbyists, entrepreneurs Skills Required: SEO, writing, marketing basics How It Works: Start a blog or contribute to others Earn via Google AdSense or sponsored content Earnings: ₹3,000 – ₹50,000/month Investment: Optional for own blog, 100% free if freelancing Remote Internships (Stipend-Based) Suitability: Students & recent graduates Skills Required: Depends on internship domain (HR, Sales, Tech, etc.) Platforms Offering Internships: Internshala LetsIntern CareerCartz Internship Section Earnings: ₹2,000 – ₹15,000/month (stipend-based) Top Companies Offering Work from Home Jobs in Chandigarh (2025) Tata Consultancy Services (TCS) – Customer support and admin roles Wipro & Tech Mahindra – Data entry and process outsourcing Amazon – Chat support and virtual customer service Zoho Corporation – Remote sales and product support Vedantu & Byju’s – Online teaching and mentor roles Cactus Communications – Editing and writing roles Upwork & Freelancer.com – For freelancers across design, writing, and IT Local startups in Chandigarh – Such as Jugnoo, Pumpkart, and Trantor Tech Also Read: Work from Home Jobs in Ahmedabad for Freshers and Students How to Identify Genuine Work from Home Jobs (Avoiding Scams) Follow these tips to ensure you’re only applying to legitimate, no-investment jobs : ✅ Apply through trusted platforms like CareerCartz, LinkedIn, Internshala ❌ Never pay any registration fee or security deposit ✅ Check company reviews on Glassdoor or Google ✅ Ask for official offer letters and contracts ❌ Avoid jobs that promise “₹50,000 in a week” with no work Basic Requirements To Start Working From Home A laptop or desktop computer Stable internet connection Headphones (for teaching or support roles) Communication tools like Zoom, Google Meet Workspace with minimal distractions Skill Development Resources (Free & Paid) Google Digital Garage – Basics of Digital Marketing HubSpot Academy – CRM & Inbound Sales Canva Design School – Graphic Design Coursera & Udemy – Technical and creative skills YouTube – Free tutorials for anything! Best online courses How CareerCartz Helps You Find Work From Home Jobs 🏠 Daily updated remote job listings ✅ Verified employers only 🎓 Internships and fresher-friendly roles 📝 Resume building and career guidance articles 🔍 Filters for work-from-home, part-time, and student jobs Visit the CareerCartz Work from Home Jobs Section to explore opportunities today! Conclusion – Work from Home Jobs in Chandigarh Without Investment There’s no shortage of genuine work-from-home jobs in Chandigarh without investment . With the right skills and a bit of effort, you can easily start earning from home without spending a rupee on training or applications. From content writing to online teaching, virtual assistance to customer service—every job listed here is 100% legitimate and beginner-friendly. Stay away from scams, focus on building skills, and apply only through trusted portals like CareerCartz . Start your remote career today from the comfort of your home and open up a world of new possibilities. FAQs – Work from Home Jobs in Chandigarh Without Investment Can I find a real work-from-home job in Chandigarh without paying any money? Yes, there are many legitimate remote jobs that require no investment. Use trusted platforms like CareerCartz to find them. What are the best work-from-home jobs for beginners? Content writing, data entry, customer support, and virtual assistant roles are ideal for beginners. How much can I earn from work-from-home jobs in Chandigarh? Depending on the role and hours, you can earn anywhere from ₹5,000 to ₹50,000 per month. Are these jobs full-time or part-time? Both full-time and part-time roles are available, especially in freelance or internship formats. Is it safe to work remotely without signing any agreement? It’s always better to have a written contract or an official offer letter from the employer. How can I avoid job scams asking for registration fees? Avoid jobs that ask for upfront payments. Always verify the company and apply through trusted job portals. Do I need to be tech-savvy to get a remote job? Not necessarily. Many roles like writing, data entry, and customer service only require basic computer knowledge. Can I get work-from-home jobs as a student in Chandigarh? Yes, many companies offer internships and part-time jobs that are ideal for college students. Are there any government-approved platforms for remote work? While most platforms are private, portals like CareerCartz and the NCS (National Career Service) list verified job opportunities. Can homemakers restart their careers with work-from-home jobs? Absolutely. Flexible jobs like virtual assistance, content writing, and online tutoring are great options for homemakers. 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Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who We Are Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started! With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description The Opportunity: We, at Flywire, are seeking a Payment Experience Associate Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Payment Experience Associate is a problem-solver, who is excited to be a part of a spirited team and is a knowledge expert to solve complex payer inquiries. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire. You will Handle customers' questions and concerns by phone, chat, and email with speed, professionalism and empathy Be a brand ambassador and make a positive first impression of Flywire Provide efficient and personalised solutions to Flywire users Carry out proactive payer outreach, as needed, to support the completion of a booking Collect feedback to better understand payment issues and payer trends - be the voice of the payer within Flywire escalating insight to Experience Specialists Solve complex payment problems utilising different software tools Conduct daily follow-up with previously unresolved requests Find ways to make our services more convenient for payers Be inspired to take initiative in new projects Have fun while working hard with a goal-oriented team Qualifications Here’s What We’re Looking For: Fluency in English and Hindi (required), Fluency in additional languages will be an advantage Experience in banking/Fx/cross border payments/student education background etc will be an advantage Excellent communication skills in both writing and speaking, great phone etiquette Customer oriented mindset, able to listen, understand, and find a solution to complex customer requests with professionalism and empathy Self motivated and self disciplined, take ownership & accountability (solving enquiries from start to finish) A team player, able to work with the team locally or remotely, supporting each other, collaborating for managing the payer inquiries and country specific projects Comfortable with multi-tasking (email, chat, call); ability to perform under pressure Ability to work on a flexible schedule (e.g. shift rotations, weekend, public holidays) Customer service experience (2-4 years) Experience in upsells and cold calling (preferred) Familiarity with CRM software (preferred) Technologies We Use Zendesk Google Suite Looker Additional Information What We Offer: Competitive compensation, including Restricted Stock Units Employee Stock Purchase Plan (ESPP) Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. Show more Show less

We're hiring and are looking to connect with you as we are on the lookout for a Reporting Analyst with TTEC in Hyderabad, India. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. What You'll be Doing Produce a wide range of reports and analytics which would be shared with internal customers as well as clients As a Reporting Analyst, You'll Enjoy Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect On a typical day, you'll Collaborate & communicate effectively at all levels of the organization Respond to various requests from internal/external customers Generate, update and distribute daily, weekly, monthly, quarterly and yearly reports for operations, external clients & finance services Must ensure reporting accuracy & respect deadlines Creation of ad hoc reports and coordination with IT department for automation of reports Analyze data and define requirements of new reports Create data dashboards, graphs and visualizations Regular follow up with concerned stakeholders for data requirement Why You? What You Bring: Connections Are Everything Here At TTEC. That Means We Connect With Our Customers, Our Teammates And Most Importantly With You. And The Ability To Connect Yourself Is What You Bring To The Table… Along With The Following Computer savvy & excellent English communication skills Advanced excel skills Experience in Power BI, Reporting, Zendesk & Tableau High attention to detail and report, distribute and facilitate billable hours reporting Provide flexible coverage during EMEA & US Hours Minimum 2-4 years experience in Data Analysis & Reporting The passion and drive to make a difference TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don’t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all! For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. LI#_Onsite Primary Location India-Telangana-Hyderabad Show more Show less