5676 Zendesk Jobs - Page 4

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual perfor...

About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home. What You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual perfor...

About Recooty Recooty is the world’s easiest recruiting software, helping thousands of growing businesses find and hire great talent. We are looking for a dynamic, versatile Customer Success Specialist to act as the "face" of our platform. In this role, you will bridge the gap between our product and our users, guiding them from their very first visit all the way to becoming a successful, paid customer. The Role This is the perfect role for a generalist who hates doing the same thing all day. You will own the "front door" of Recooty. One hour you might be closing a deal on a live demo, the next you might be helping a user troubleshoot via chat, or ensuring the quality of jobs posted on our p...

We're Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speak both French and English fluently? Come join our team at TalentPop App as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact. What You'll Do Assist Customers: Provide exceptional support via inbound calls, chat, and email. Solve Problems:...

Si vous êtes un·e véritable résolveur·se de problèmes, que vous aimez aider les gens et que vous êtes bilingue en français et en anglais, nous voulons vous avoir dans notre équipe. Rejoignez TalentPop en tant que Spécialiste du Support Client Bilingue (Français + Anglais) et devenez l’interlocuteur·rice fiable et chaleureux·se sur lequel nos clients et leurs consommateurs peuvent compter. Dans ce rôle, vous ne ferez pas que répondre aux questions — vous construirez des relations et aurez un impact concret. Vous serez le premier point de contact pour nos clients, en leur offrant un support de qualité par appels, chats et e-mails. Votre capacité à communiquer clairement et calmement dans deux ...

Your Impact We are seeking a highly motivated and experienced Salesforce Business System Analyst to join our Customer Engineering team, which handles all post-sales related activities for our ThousandEyes customers. In this pivotal role, you will leverage your expertise in systems and process design to strategically optimize our Salesforce platform, driving significant business value and enhancing the overall customer experience. You will be instrumental in translating complex business needs into robust, scalable solutions, ensuring our platform empowers the Customer Engineering team to operate with maximum efficiency and effectiveness. Your contributions will directly improve workflow autom...

About Glean Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships betwee...

About Glean Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships betwee...

About Recooty Recooty is the world’s easiest recruiting software, helping thousands of growing businesses find and hire great talent. We are looking for a dynamic, versatile Customer Success Specialist to act as the "face" of our platform. In this role, you will bridge the gap between our product and our users, guiding them from their very first visit all the way to becoming a successful, paid customer. The Role This is the perfect role for a generalist who hates doing the same thing all day. You will own the "front door" of Recooty. One hour you might be closing a deal on a live demo, the next you might be helping a user troubleshoot via chat, or ensuring the quality of jobs posted on our p...

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology servic...

In 2025, the way we work has permanently shifted. The traditional 9-to-5 office job is no longer the only path to a stable income. One of the fastest-growing opportunities in the remote work revolution is cloud-based data entry jobs . These roles allow you to earn a reliable income from literally anywhere your home, a beach in Bali, or a cozy café in Paris using nothing more than a laptop and an internet connection. Cloud-based data entry is not the outdated “type numbers into Excel all day” stereotype anymore. Modern data entry professionals work with powerful cloud platforms like Google Workspace, Airtable, Notion, Microsoft Azure, Salesforce, and specialized tools such as Zoho Forms, Clic...

Job Summary We are seeking an experienced Team Leader to manage daily operations for our e-commerce support team (Amazon VC/SC & Flipkart). You will drive performance, mentor 5–20 agents, and ensure high-quality service across all communication channels. Key Responsibilities Team Leadership: Supervise, mentor, and review performance for a team of 5–20 agents to ensure targets and SLAs are met. E-commerce Operations: Oversee Amazon (VC/SC) and Flipkart support, managing tickets, escalations, defects, and buyer-seller messaging. Quality & Process: Monitor quality across Email, Voice, Chat, and WhatsApp. Identify gaps and implement SOP improvements. Reporting: Analyze KPIs and generate weekly/m...

Shift Timings: 6:00 PM-2:00 AM -Night Shift (Cabs will be provided) We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities We are looking for a highly motivated Sales Commissions Analyst to play a key role within MongoDBs Sales Compensation Team. This highly visible position is key to supporting the continued rapid growth of the Company and will be primarily responsible for administration & analysis of the Global Sales Incentive Plans. We are looking for someone who is detail oriented with excellent organizational and time management skills. Excellent verbal and written communication, and collaborative skills are also required to interf...

Role Overview: You will be responsible for providing technical support to clients, troubleshooting issues, utilizing Microsoft Excel for data analysis and reporting, maintaining support documentation, and coordinating with other teams for issue resolution. Key Responsibilities: - Provide first-level technical support through phone, email, or ticketing system. - Troubleshoot and resolve hardware, software, and network issues. - Utilize Microsoft Excel for generating reports, data analysis, and tracking support tickets. - Create and update support documentation, FAQs, and internal knowledge bases. - Collaborate with development and network teams for issue resolution. - Prepare data summaries, ...

As an experienced Customer Onboarding/Product Implementation Specialist, your primary responsibility will be to onboard customers and provide enterprise-level technical support. You will excel in relationship building and management with clients and internal stakeholders. Your role will involve technical aspects of project implementation, from kick-off to Go-Live, including scoping and change request management. Your key responsibilities include: - Being the prime contact for customers during project implementations, demonstrating a high sense of urgency and ownership. - Building and managing relationships with clients and internal stakeholders. - Leading the development and implementation o...

About Profcyma : At Profcyma, we believe that the most important thing a student needs early on in his/her journey is a clear direction. This is why we focus on providing you with complete assistance to choose the most suitable Education University, Professional Training, Distance Learning Courses and everything beginning from the form filling to placements and degrees. We’ve got a set of experienced career counselors and industry veterans to take you through the dynamic rigours of each & every industry, all with a practical & tangible approach. Job Summary:We are seeking a proactive and customer-focused Support Executive to join our dynamic EdTech team. The candidate will be responsible for...

DevRev At DevRev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work. How? Easy: it’s the only platform capable of… Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your da...

Role Overview: As a WordPress Support Specialist at Elicus, you will play a crucial role in providing exceptional technical support to clients using DiviExtended and WPMozo products. Your main responsibilities will include responding to customer inquiries, troubleshooting technical issues, guiding users through solutions, and ensuring a seamless customer experience. Your passion for helping customers achieve their website goals will be key to your success in this dynamic role. Key Responsibilities: - Customer Support: Respond to customer inquiries via email, live chat, and support tickets in a timely and professional manner. - Technical Troubleshooting: Diagnose and resolve issues related to...

Custody Operations Specialist WHO ARE WE LOOKING FOR We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client's platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to plan sponsors. WHAT WILL YOU BE DOING Review and record cash and in-kind asset transfers in the trust accounting system Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs Perform reconciliations of invested assets and ca...

What Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application. What is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasti...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role As an HR People Services Specialist for India, you will deliver high-quality HR operational support focused on local compliance and employee experience. This role requires strong kno...

Position : Global Support Associate Location: Greater Noida West (Work from Office) Experience: 2-5 Years Working Days: Monday to Saturday (1st & 3rd Saturday Off & All Sun Off) Shift Timing: 9-hour shift between 11:30 AM to 12:00 AM ( Drop facility after 9 PM) . About the Role We are seeking a proactive and customer-focused Global Support Associate to deliver world-class technical and customer support to our international clients. In this role, you will handle real-time queries through email, chat, and ticketing systems, ensuring fast response and effective resolution. Key Responsibilities Monitor and manage real-time issues reported during exams through Freshdesk (ticketing tool). Respond ...

For US Client's 24/7 support - Rotational Shifts - If you don't have ticket solving knowledge - please don't apply What You Will Be Doing Act as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively. Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing guidance. Deliver engaging, responsive, and timely support via phone and email to consumer clients, sales teams, and internal stakeholders. Maintain ownership of client issues through to resolution, even when coordinating with other teams. Collaborate with sales to resolve consumer issues, playi...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Trade Promotions Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in pro...