Role & responsibilities Formulate partnerships across the HR function to deliver value added services to Business and employees that reflect the business objectives of the organization. Lead career planning and personal development initiatives including Succession planning and skills assessment Build and Focus on robust implementation of HR initiatives & programs and employee engagement strategies Drive timely and fair Performance Management &Assessment - development plans for key talent and corrective plans for low performers Ensure planning, monitoring, and appraisal of employee work results by line managers; scheduling focus group discussions with employees; hearing and resolving employee grievances; counselling employees and supervisors. Manage the Assessment Centre for promotion requests post the PMCR cycle. Support the design and execution of employee Reward & Recognition initiatives Ensure compliance by maintaining records and appropriate documentation Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience Partner with managers to retain, develop and motivate people to achieve their fullest potential Provide compensation support including salary planning, approval of salary actions, promotions and job re-levelling Create, Maintain and Publish monthly dashboards on a periodical basis, Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures • Serves as a consultant to business on Human Resource related issues or provide any HR data required at various junctions • Ensure relevant monthly reports are presented to the Business leadership group Preferred candidate profile Excellent verbal and written communication skills. Strong interpersonal, Negotiation, Query Management and Relationship Building skills Strong Business Acumen and Analytical skills Ability to deal with ambiguity and high pace of working High customer orientation including prompt response to emails/ queries. Excellent business partnering skills, ability to persuade and influence business leaders Interpersonal sensitivity Knowledge of current HR legislation Should be currently a Business HR
Role & responsibilities As the Training Lead, you bring a passion for training, learning, and collaboration, to ensure team members across the Localization and Fulfillment businesses have impactful, engaging, and memorable learning experiences. Should have hands on experience in soft skills training, train the trainer for over 4 years. Contact Centre Management is a plus or a Media Industry. You are instrumental in collaborating with the key stakeholders that ensure a globally consistent, accurate, and up-to-date Training Program. You will be influential in ensuring that training is delivered in the best ways possible, while working with decentralized team members that are ultimately responsible for creating the source content that will be used for training. Partners with teams to define learning programs and needs. Prioritizes efforts with department goals and KPIs in mind, Ensures programs or modules are outlined, global, up-to-date, and audited for accuracy and relevance through collaboration with SME, BA, and TPM, Ensures Instructional Designers have what is needed to work through source training materials to transform it into interactive eLearning, Successful deployment (implementation and adoption) of learning and monitors expected learning outcomes, Distributes Training Best Practices to decentralized content creators and ensures, usage , Understands importance of different training models and ensures training is available in a variety of methods as relevant (ex: eLearning, Live, Q&As), Centralizes and ensures maintenance of assigned learning inventory, Ensures learning is effective by scheduling learner survey feedback sessions with SME, TPM, BA content creators, and internal team Instructional Designers. Ensures prioritization and addressing of feedback on learning content, prioritizing critical issues raised, low ratings, Updates Learning Catalogue, Coordinates Monthly Live Training Calendar opportunities and tracks attendance, Handles LMS admin and enrollments, Ensures timely completion of learning through reporting progress to managers and leaders for any learning initiative that requires the training team to manage, Ownership of onboarding/new-hire experience, Suggest changes in the structure and method of training as per technology, improvements and industry standards, Build solid cross-functional alliances, Embody the company values and drives company culture positively, 5+ years of experience in Training and/or L&D, delivering global programs at scale, Ability to empathize with learners and their needs, Excellent oral and written communication skills, Experience creating Training programs, materials, and delivering Training to audiences of varying sizes, Experience in Workday, Moodle, Advanced skills in PowerPoint, Word, Excel, etc. Preferred candidate profile 5 plus years of experience into soft skills training train the trainer and leadership training and process training with exposure to contact center or media industry.
Role & responsibilities You will work with global and local stakeholders to drive operational excellence within the Order Management team, building a high performing team of end-to-end account coordinators and managers that allows the organization to scale and grow our operational excellence in Localization and Media Services. As an operations leader, you will build on the existing team to drive best account management practices, manage day-to-day operations and on-time delivery of projects. Your knowledge of domain coupled with a structured approach and willingness to adapt to change quickly should strengthen the growing Order Management team. Responsible for holistic account management of localization and Media Services projects at the set quality standards. A torchbearer for excellent customer service and satisfaction. Responsible for customer success in terms of project kick-off, sharing the right client requirements with production teams and managing data in systems with integrity and timeliness. Custodian for processes that drive speed from order receipt to billing, allowing to bill for the work delivered as soon as its delivered. Driving best practices and operational synergy across client services, allowing customers to experience a single-window service even if there are multiple teams involved on the backend. Plan, monitor, and analyze key metrics for day-to-day performance of the teams operations. Responsible for capacity planning, organizational structure, and constant process improvement to help gain speed and efficiency, allowing us to do more by leveraging technology and automation features within the project management workflows, KPIs cover but not limited to delivering right first time, on time every time, profitability at project and account level, proactive communication with customers and internal teams and data integrity in internal project management and billing systems. Work closely with Human Resources to lead the team with integrity, uphold company policies and processes, and maintain a trusting, inclusive, and productive environment. Responsible for driving key initiatives within the team, working with Production, PMO, and global account directors to ensure operationalization is successfully delivered. People management, attrition management, succession planning for team reporting directly into you. Ability to work US shifts to build relationships with onsite leaders and clients. Ability to work to tight deadlines and under pressure, with quick decision-making ability. Collaborative spirit with leadership teams across businesses and locations. An influencer and leader with vision, Clear communication and negotiation skills, Good knowledge of localization industry with insights into current technology and developments in the Media and Entertainment sector. Proven ability to think outside the box and innovate, technically savvy and willing to implement new processes to meet rapidly changing business needs. Knowledge of AI tools and agents a plus. Preferred candidate profile 15+ years of work experience managing large teams in a fast-paced environment. Graduate / post-graduate, preferably with a masters in media or related industry. Previous experience in localization space, with proven track record in handling a large team in a fast-paced environment. Willing to work in US-based shifts, knowledge of AWS, GPT, RPA and other agents that aid human workflows.
Role & responsibilities Develop and implement the business strategy and related policies (35 year time scales) for the Contact Centre and ensure it meets its objectives in relation to agreed revenue generation, customer service levels, resourcing, efficiency levels, and standards. To develop, implement, and manage the strategy for the successful delivery of target revenue/performance. This includes planning and managing new revenue opportunities, e.g., telemarketing. Ensure sufficient staffing levels, and that rosters are planned and prepared to cover operations, bearing in mind language requirements, peak periods, etc. Communicate all relevant product information to staff, ensuring they fully understand the product in order to provide prompt and efficient customer service and maximize sales opportunities. Also, identify cross-selling opportunities between the various sections, Keep abreast of relevant industry technology and process developments necessary to satisfy customer expectations and make appropriate recommendations. Constantly review operational processes, SLAs, and manuals, and look for continuous improvement opportunities. Aim to make the Contact Centre a ONE-STOP-SHOP service for the organization. Responsible for recruiting, training, motivating, conducting performance reviews, and supporting the continuous development of all Contact Centre staff. Budgetary responsibilities monitor actual costs and ensure they remain within the expenditure provisions of the approved budget. Preferred candidate profile Degree or Honors (12+3 or equivalent) must, Minimum 8+ years in Customer Service / Call Centre roles, need candidates only from an Aviation or global travel industry-mandatory, Should include managerial experience in a large, diverse Contact Centre, Experience in airline reservation/ticketing is advantageous. Proficiency in Loyalty Programs, travel management, airline Contact Centers, or service management companies, Fully competent in both mechanized and manual reservations
Role & responsibilities Oversee traditional accounting functions in line with accounting principles and standards. Prepare annual financial statements and ensure compliance with statutory requirements. Manage and file income tax returns, VAT/Sales Tax returns, and other statutory obligations. Prepare management accounts and provide detailed analysis of variances. Manage provisions, deferred revenue, and accrued revenue accounting. Perform reconciliations, including revenue reconciliations with partners, payroll deductions, pensions/provident funds, and medical benefit providers. Ensure timely and accurate maintenance of accounts receivable and accounts payable. Lead the preparation of budgets, forecasts, and cashflow projections. Liaise with banks and financial institutions to manage financing, credit lines, and investments. Oversee system maintenance and support enhancements to finance systems as per business requirements. Provide financial insights to support commercial decisions. Monitor and explain business variances, providing recommendations for corrective actions. Manage accounting and compliance requirements across multiple jurisdictions. Liaise with in-country service providers, tax consultants, and auditors to ensure compliance. Oversee corporate legal structures, including dividends, financing instruments, intercompany transactions and Transfer pricing. Manage foreign currency exposures, transactions, and accounting for global operations. Lead, mentor, and develop a team of finance professionals. Collaborate with cross-functional teams to drive financial efficiency and compliance. Present financial results, forecasts, and insights to leadership team and stakeholders. Preferred candidate profile Bachelors degree in Accounting, Finance, or a related discipline (mandatory). Professional accounting qualification (CA, CPA, ACCA, or equivalent) is preferred. Minimum of 10 years of professional experience, including at least 5 years in a managerial role. Strong experience in multinational financial management and compliance. Solid knowledge of income tax, VAT/Sales Tax, corporate structures, and financial instruments. Proven experience in managing people, leading teams, and building organizational capability.
Role & responsibilities Design, write, and deploy robust, scalable, and efficient software applications in Go. Should have strong application design skills, strong fundamentals of domain/event, message driven architecture, hands on experience in modern distributed technologies , proficiency in writing complex SQL Queries and experience with RDBMS providers like Sybase , MSSQL needed, should have excellent communication skills , experience in agile development principle is MUST, Devops adoption of CI CD/ CM will be part of the role. Experience with scripting - Python, Linux platform, experience in NO SQL , database performance tuning is part of the role. Preferred candidate profile Deep understanding of Go syntax, standard library, goroutines, channels, and concurrency patterns for building efficient and scalable applications. Identify and resolve performance bottlenecks, bugs, and other issues to ensure application speed and responsiveness. Develop and implement backend services, APIs, and microservices that form the backbone of complex systems. Write and maintain comprehensive unit and integration tests to verify code functionality and meet design requirements , Participate in code reviews, adhere to coding standards, and ensure code is clean, maintainable, and well-documented. Work closely with other developers, designers, and stakeholders to define project specifications, design features, and provide technical input. Engage in agile development processes, adapt to changing priorities, and contribute to a collaborative, value-driven team environment. Utilize and understand DevOps tools and practices for building and deploying software efficiently. Troubleshoot and debug applications, ensuring optimal performance and a seamless user experience , Maintain and improve existing codebases to ensure ongoing engineering excellence and software reliability. Experienced Software Engineer with 8 and above rating on Java skills is the right candidate with 7 plus years hands on experience, Should have worked on Distributed technologies such as messaging brokers - eg-IBM MQ, Apache Kafka) and distributed caching solutions eg-Hazelcast
Role & responsibilities Understand the Loyalty and Benefits domain and how it powers the AMEX experience for customers • Learn and support our legacy applications and modern platforms to develop a deep understanding of all functional workflows. • Work closely with product owners and/or other technology counterparts globally as needed to further our initiatives targeting business growth, cost savings, platform maintenance and platform modernization. • Participate in agile development processes including sprint planning, stand-ups, demos and retrospectives • Take ownership and lead initiatives • Co-ordinate delivery of the project across global teams. Manage risk through all stages of the project life cycle. Preferred candidate profile 5+ years of experience in mainframe development/maintenance • Responsible for design, development, test and maintenance of mainframe systems, utilizing expertise in programming languages like COBOL and DB2, along with knowledge of mainframe tools and operating systems like z/OS. • Write and modify code using mainframe languages (COBOL, JCL, DB2, etc.). • Troubleshoot and resolve issues within the mainframe environment. • Mainframe Programming Languages: COBOL, JCL, DB2, CICS, VSAM, TSO/ISPF. • Mainframe Operating Systems: z/OS. • Mainframe Tools: Endevor, VSAM, TSO/ISPF, and debugging tools (Compuware Abend-Aid) • Ability to independently work with product and business to gather requirements, design and implement solutions. • Commitment to write clean maintainable code with good documentation practices
Role & responsibilities Design, develop, and maintain RESTful APIs and microservices using Python frameworks (e.g., Django, Flask, FastAPI). Collaborate with cross-functional teams (frontend developers, product managers, data scientists) to understand requirements and translate them into technical specifications. Write clean, efficient, reusable, and well-documented Python code. Implement security protocols and ensure API compliance with industry standards. Integrate APIs with various data storage solutions (relational and NoSQL databases like PostgreSQL, MongoDB, MySQL). Optimize API performance, scalability, and reliability. Conduct thorough testing and debugging of APIs to ensure functionality and stability. Participate in code reviews and provide constructive feedback to peers. Stay updated with the latest Python libraries, frameworks, and best practices in API development. Proficiency in Python programming language. Experience with Python web frameworks (e.g., Django, Flask). Strong understanding of RESTful API design principles and best practices. Familiarity with database technologies (SQL and NoSQL). Experience with version control systems (e.g., Git). Understanding of software development lifecycle and agile methodologies. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). Preferred candidate profile Experience with cloud platforms (e.g., AWS, Azure, Google Cloud), Familiarity with containerization technologies (e.g., Docker, Kubernetes). Experience with API management tools, Formal AWS Training or AWS Certification, AWS Relational Database Systems, NoSQL, memory processing , serverless designs, orchestration and data streaming-Kafka/Kinesis Experience in cloud provisioning concepts and deployment procedure
Role & responsibilities Design, develop, and implement scalable and robust microservices using Java and frameworks like Spring Boot. Develop and maintain RESTful APIs for inter-service communication and external integration. Ensure the performance, quality, and responsiveness of microservices. Apply microservices design patterns and best practices, including service discovery, fault tolerance, and data consistency. Contribute to the overall architecture, ensuring alignment with business goals and effective integration with other technologies. Collaborate with cross-functional teams (architects, product managers, other developers, QA) throughout the software development lifecycle. Participate in code reviews, provide constructive feedback, and ensure adherence to coding standards. Develop and maintain comprehensive documentation for all created services and features. Identify and resolve bottlenecks and bugs in microservices applications. Optimize applications for maximum speed and scalability. Investigate and provide solutions for production issues. Preferred candidate profile Core Java 11+, good to have exposure to Java 17 and 21, Strong and fundamental understanding of exceptional handling, generics and multithreading. Strong handson experience in using Java and frameworks like Spring Boot, Restful webservices, Indepth knowledge of cloud native architecture-AWS Experience is MUST, container technologies - Docker and kubernetes. Advanced understanding of agile methodologies. AWS Certification or AWS Training is needed.
Role & responsibilities Manage DB2 ZPARM settings and optimize system parameters.Use tools like IBM Omegamon, CA Insight, and BMC Mainview for performance monitoring.Strong knowledge of IBM utilities (REORG, RUNSTATS, LOAD, UNLOAD).Troubleshoot DB2 system issues, diagnose performance bottlenecks.Coordinate with vendors for PMR ticket resolution and issue debugging.Support transactional environments like CICS and IMS with DB2 Required Skills and Experience 7+ Yrs experience in DB2 subsystem setup (standalone & data sharing) and ZPARM tuning. Expertise in Monoplex, SYSPLEX, and data-sharing architecture.Strong knowledge of DB2 DRDA architecture, backup & recovery (image copy, FLASH, mirroring).Experience in REXX/CLIST, ISPF programming, and CICS/IMS-DB2 interface.Expertise in SMP/E, DB2 software migration (V12, V13), and maintenance.Familiarity with unsupported/new DB2 z/OS features, compilers, and debugging.Experience handling PMR tickets and DB2 security/health checks.Installation & maintenance of IBM tools (OMEGAMON, DB2 Admin, HPU).Experience with Broadcom (RC Migration, Fast Load/Unload) and BMC tools. 8+ years of professional experience in IMS and DB2 database administration.BMC COPE and IBM tools for IMS and DB2.Hands-on experience with IMS/DB2 performance monitoring and automation.Establishing policies and procedures pertaining to database management, DR, maintenance and utilization Strong knowledge of IMS/DB2 utilities, backup/recovery processes, and database tuning techniques. Expertise in IMS Full Function, HALDB, Fast Path, DB2 for z/OS, and various IMS/DB2 utilities. Preferred Skills and Experience,Bachelors degree in computer science or a related field. Manage IMS database structures (VSAM, OSAM, HALDB, Fast Path, GSAM), DB2 storage, locking, and referential integrity.Disaster recovery planning, log archive management, DBRC utilities, and forward recovery.Experience with Tools: IBM DB2 V12+, IMS V15, IBM InfoSphere Data Replication (CDC), Query Monitor, SQL Performance Analyzer. Additionally we need these - Expertise in MQ for z/OS installation and upgrades (ShopzSeries, SMP/E). Strong troubleshooting skills using MQ command line and monitoring tools. Experience with MQ Explorer, Tivoli, Omegamon, SYSVIEW, BMC MainView, MQATTACH, ICC. Knowledge of security configurations, workload management, and automation scripting. Install, configure, and maintain WMQ and associated system software. Preferred candidate profile 8+ years of professional experience in IMS and DB2 database administration.BMC COPE and IBM tools for IMS and DB2.Hands-on experience with IMS/DB2 performance monitoring and automation. MQ upgrade from one version to another version in z/os.Administration of various MQ objects in Mainframe MQ. Strong knowledge of IBM utilities (REORG, RUNSTATS, LOAD, UNLOAD).Expertise in DB2 traces, SMF, RMF, WLM, and performance reports.Tuning virtual storage (Buffer Pool, EDM Pool, thread storage).Experience with monitoring tools (IBM Omegamon, CA Insight, BMC Mainview).Experience with DB2 Connect, IBM Data Studio, and DB2 Cloning. SAP/DB2 & PeopleSoft/DB2 architecture knowledge, high availability solutions.
Role & responsibilities Head the Finance Function , oversee day today finance operations including treasury invoicing, internal controls, taxation, insurance. Act as a strategic business partner to the executive , corporate and local leadership teams on all finance related matters. Actively contribute to the implementation of the company's strategy and support business development initiatives. Lead the finance team, focusing on leadership development, talent management and succession planning. Establish and maintain a robust financing strategy to meet current and future investment and development needs including those related to Organization's green and sustainable initiatives. Ensure compliance with all local and group financial reporting requirements, acting as a liason to regional and global finance teams. manage local revenue costs, as well as cash flow, budgeting, forecasting processes, proactively identifying financial risks and opportunities. Ensure and maintain internal control systems and uphold corporate governance frameworks. Oversee all tax related matters including declarations for incometax, VAT, withholding tax, PAYE, and coordinate with external partners. Be the primary contact for all Insurance matters. develop and maintain professional relationship with banking partners, suppliers, audit firms and government authorities. drive process improvements, automation and operation efficiency within the finance function. Lead audits, manage back office administrative functions, oversee Payroll function too. Cross functional interactions with the global team is part of this role. Preferred candidate profile Chartered Accountant (CA) preferred 10+ years of progressive experience in accounting, finance, and compliance in an aviation or global travel industry or a BPO organization would be the right fit. Demonstrated people leadership experience with a track record of team development Ability to collaborate across functions, particularly with Sales/RevOps and GTM teams Experience with ERP/accounting software and strong Excel/analytical skills Good exposure on GST regime indirect taxes VAT, Service-tax, Customs and Excise etc., Budgeting, Forecasting , good team management hands on exposure.
Role & responsibilities We are looking for a Senior Software Development Engineer in Test (SDET) with deep expertise in software development, modern programming practices, BDD-driven methodologies, AWS, SQL, NoSQL, RESTful APIs, AI productivity tools, and QA methodologies to join our engineering team. You will design and own service-level automation frameworks and CI/CD quality gates, which will require an expert level of programming knowledge. You will be a key part of the scrum team, leading QA decisions for backend automation. You will partner closely with the development team to shape the testing, define the API contract expectations, own integration testing, and drive shift-left practices while mentoring others in this practice. We value strong automation skills over expertise in any specific language. We are rebuilding a legacy system into a modern, scalable platform, REST APIs, and cloud-native architecture. In this role you own backend/API quality - defining and verifying service contracts, driving integration testing, validating data correctness across the many systems, ensuring seamless integration across API and database layers. This role is ideal for a highly motivated engineer who thrives in small, dynamic teams and takes ownership of problems designing, developing, and executing QA automation solutions without waiting for step-by-step instructions. Design, develop, and maintain automated test systems for API testing Adopt a BDD-driven approach for selective, high-value business-readable scenarios that enable clarity between Product and Engineering. Write, execute, and automate test plans that cover REST API validation, database operations, and load testing. Collaborate with other backend engineers ensuring cohesive end-to-end testing. Lead test data strategy for backend services and implement self-service utilities that the UI teams can reuse. Participate in sprint planning, design reviews, and product discussions. Advocate for testability and quality. Investigate and debug issues, conduct root cause analysis, Research and review test productivity tools and libraries, making recommendations to improve the overall productivity of the team. Champion QA best practices with the team. Preferred candidate profile 8+ years in software test engineering including 4+ years creating and maintaining test utomation frameworks for API and DB testing. Proven strong coding experience in at least one or more programming languages. Ability to write tests using a BDD framework (e.g., Behave). Solid grasp of software engineering fundamentals, design patterns, and best practices. Hands-on API testing, contract testing.Solid CI/CD experience (Jenkins, GitHub Actions, etc.) and Git best practices. Comfort with cloud and containers (AWS, Docker) and with databases such as SQL and NoSQL. Comfort with security best practices and testing tools such as OWASP ZAP, RESTler, etc. Proven analytical and problem-solving skills with a demonstrated ability to work both independently and in a team environment, Comfortable working in Agile/Scrum teams, using tools like JIRA and Confluence. Proficiency in leveraging and evaluating AI-assisted coding tools (e.g., GitHub Copilot, OpenAI Codex, Claude Code) to accelerate development, improve code quality, and enhance productivity. Strong Python coding skills. Knowledge of performance testing tools and practices, Knowledge of messaging architecture and protocols (RabbitMQ, Kafka, NATS, etc.), Knowledge of Postman for API testing, Basic experience in UI automation (Playwright preferred, Selenium acceptable).
Role & responsibilities We are seeking a Senior Software Engineer/Lead with expertise in with expertise in backend systems, databases, and cloud platforms. This role blends hands-on backend engineering with higher-level responsibilities in design, architecture, and team leadership. Youll play a key role in shaping solutions, mentoring junior engineers, and collaborating with cross-functional teams to deliver high-quality software. This role requires strong technical depth combined with the ability to design scalable systems, mentor engineers, and collaborate across teams to deliver business-critical solutions. Responsibilities include Lead the design and development of backend services and APIs using modern backend frameworks, Design and implement backend systems that are highly scalable and easily, expandable, ensuring they can adapt to evolving business needs and future growth. Contribute to system architecture discussions and own module/service-level designs, Design and build client-facing APIs that are scalable, reliable, and secure, ensuring services and APIs comply with security best practices in collaboration with the security team. Design and build internal APIs that are consumed by frontend applications and services, Write clean, maintainable, and performant code, Design and optimize solutions using relational and non-relational databases, Adopt and champion AI-assisted development tools to accelerate delivery, improve code quality, and share best practices across the team. Partner with QA to deliver quality features in a timely manner.Ensure sufficient unit test coverage for backend services, working closely with the Tech Lead to validate test quality and completeness, Support and mentor junior engineers in writing effective unit tests and fostering a test-first mindset, Collaborate with product managers to refine requirements and ensure engineering alignment with business goals, Partner with engineers to confirm solutions meet product and technical requirements, Contribute to Agile development processes by participating in sprint planning, daily stand-ups, retrospectives, and ensuring timely delivery of features. Guide junior engineers through mentorship, code reviews, and knowledge sharing, Champion best practices in CI/CD, containerization, and observability/monitoring, Contribute to technical decision-making and process improvements, Participate in the hiring and interview process as needed, Strong proficiency in backend service development, relational databases, Experience with distributed systems, including microservices and event-driven messaging architectures. Proven experience with AWS (preferred) or other cloud platforms and building distributed, scalable systems, Strong knowledge of CI/CD pipelines, Git, and containerization, Experience embedding security and compliance best practices into backend and API design. Strong understanding of system design principles, including scalability, performance optimization, and high availability. Experience with infrastructure-as-code (Terraform, Cloud Formation, Nomad) Exposure to multiple backend frameworks is a plus (including .NET Core and its ecosystem), Ability to evaluate emerging technologies, including AI-assisted tools, and advocate for their adoption to improve engineering productivity. Ability to mentor and guide junior engineers effectively. Preferred candidate profile 7+ years of professional experience in software engineering, Strong hands-on expertise in multiple programming languages, architectures, Proven experience designing and building scalable client-facing APIs as well as internal APIs to support frontend integration, Solid grasp of software engineering fundamentals, design patterns, and best practices, Deep knowledge of relational and non-relational databases, with the ability to design and optimize data models. Proven experience with AWS (preferred) or other cloud platforms and building, distributed, scalable systems, Strong understanding of system design principles, including scalability, performance optimization, and high availability. Proficient in modern distributed system patterns such as microservices and event-driven messaging.
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