2808 Zendesk Jobs - Page 6

Role Overview: We are looking for detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace...

Company: Hirebridg Connect Location: Remote Duration: 1–3 Months Stipend (Top Performers): ₹10,000–₹15,000 Perks: Certificate | Letter of Recommendation | Hands-on Training About Hirebridg Connect Hirebridg Connect empowers emerging professionals through immersive, project-based internships that simulate real industry challenges. Our Email and Chat Support Internship is designed to help candidates develop strong written communication and customer service skills while managing real-time interactions across digital platforms. Role Overview As an Email and Chat Support Intern, you will be responsible for handling customer queries, resolving issues, and delivering a smooth support experience thr...

About the Role We are looking for a proactive and service-oriented Technical Support Executive to assist our clients and site visitors with application and software-related queries. Key Responsibilities ✔ Handle queries from clients and site visitors via calls, emails, or chat ✔ Provide first-level troubleshooting for software and application issues ✔ Escalate unresolved or complex issues to the technical/engineering team ✔ Document queries, resolutions, and support processes for knowledge sharing ✔ Guide clients through product features, configurations, and best practices ✔ Ensure timely follow-ups and maintain client satisfaction What We’re Looking For Bachelor’s degree in Computer Science...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace...

Role Overview: We are looking for a proactive Zendesk Functional Consultant to join our Gurgaon-based team. The ideal candidate should have hands-on experience with Zendesk and the ability to understand business processes to deliver optimal CRM solutions. You may also be involved in other platforms like Vryno or Zoho , depending on project requirements. Key Responsibilities: Serve as the primary functional expert for Zendesk implementation, configuration, and day-to-day management. Understand business requirements and design Zendesk workflows, automation, and user roles accordingly. Ensure seamless ticket lifecycle management, reporting, and system optimization. Collaborate with internal tea...

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’...

About the Role We’re looking for a highly hands-on and action-oriented people to join our Customer Experience team. This role will be at the heart of improving how we support our users—by analyzing support ticket data, identifying recurring friction points, and designing scalable and efficient processes and system flows. You’ll work cross-functionally with CX, Product, Tech, and Operations teams to drive real change in how we deliver delightful experiences at scale. Key Responsibiliti esAnalyze support ticket data and customer feedback to identify pain points, inefficiencies, and recurring issue s.Translate insights into structured problem statements and design effective process and system f...

Job Role: Zendesk Support Engineer Job Location: PAN INDIA Work Mode: (Hybrid) Experience – 5-10 years Job description: Ticket support through ZD only - no requirement for chat or phone support Customer facing experience essential / ZD experienced preferred or other ticket management system

Job Description We are looking for a self starter who can take ownership of our customer experience needs. For the right candidate, this is a great opportunity to grow with the company. At Supervek, a great customer experience is our North Star metric - and this position will play a key role in the brand's growth. Ensure a great customer experience by proactively reducing customer paint points Create efficient customer care processes and identify scope for improvement in customer experience Work with the operations and manufacturing teams to ensure all issues are resolved in a timely manner Maintain updated knowledge of Supervek product offerings, features and policies Participate in meeting...

Job Summary: At Zendesk, we in IT along with our business partners are on a mission to revolutionize the way finance operations connect with technology. As we expand our engineering team in Pune, we are looking for a talented and motivated IT Software Engineer with a strong focus on finance value streams. If you are passionate about transforming record-to-report and source-to-pay processes through innovative technology solutions and integrations, we want to hear from you! Who We're Looking For We are seeking an IT Software Engineer who thrives in a collaborative environment and is dedicated to optimizing value streams across finance operations. You should possess a strong technical backgroun...

Job Summary: At Zendesk, our IT team collaborates closely with business stakeholders to enhance the integration of technology and operations across various functional areas. As we expand our team in Pune, we are seeking a skilled IT Business Systems Analyst, Configuration with a strong focus on SaaS Finance tools. If you are passionate about configuring and maintaining SaaS solutions while transforming business requirements into actionable strategies, we want to hear from you! Who We're Looking Fo rWe seek an IT Business Systems Analyst, Configuration who thrives in a collaborative environment and is dedicated to optimizing technology configurations. The ideal candidate will possess a solid ...

Who We're Looking For: Zendesk is seeking a talented IT Product Manager to drive product delivery and strategic outcomes within our IT organization, specifically focusing on the Finance domain. This role will be responsible for defining, rationalizing, and prioritizing the product backlog for business-critical applications and processes within the Record to Report and Source to Pay value streams, ensuring alignment with business objectives and customer needs. The IT Product Manager will collaborate closely with cross-functional teams including Business Systems Analysts (BSAs), Engineers, Tech Leads leads, Scrum Masters, Solution and Business Architects, and PMO, to deliver high-quality solut...

We are looking for a Technical Support Specialist to provide frontline support to our customers, ensuring smooth resolution of technical issues and delivering an exceptional client experience. The ideal candidate will be proactive, detail-oriented, and comfortable troubleshooting across software, systems, and user environments. Key Responsibilities Act as the first point of contact for customer technical queries via email, chat, or phone. Diagnose, troubleshoot, and resolve hardware, software, and network-related issues. Escalate complex problems to higher-level support teams while maintaining ownership of cases. Document issues, resolutions, and best practices in the knowledge base. Guide u...

Job Summary: At Zendesk, our IT team, in partnership with business stakeholders, is dedicated to enhancing the integration of finance operations and technology. As we expand our team in Pune, we are looking for a skilled IT Business Systems Analyst with a strong focus on finance value streams, particularly record-to-report and source-to-pay processes. If you are passionate about leveraging technology to optimize these value streams and are keen on transforming business requirements into actionable solutions, we want to hear from you! Who We're Looking Fo rWe seek an IT Business Systems Analyst who excels in a collaborative environment and is committed to enhancing finance operations through ...

Job Summary: At Zendesk, our IT team, in partnership with business stakeholders, is dedicated to enhancing the integration of finance operations and technology. As we expand our team in Pune, we are looking for a skilled IT Business Systems Analyst with a strong focus on finance value streams, particularly record-to-report and source-to-pay processes. If you are passionate about leveraging technology to optimize these value streams and are keen on transforming business requirements into actionable solutions, we want to hear from you! Who We're Looking For We seek an IT Business Systems Analyst who excels in a collaborative environment and is committed to enhancing finance operations through ...

Join TalentPop App as a Brand Concierge - Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If you’re passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! We’re looking for a dependable and customer-focused Brand Concierge - Online Order Support VA who can support customers with their orders while providing a pr...

Job Description Zendesk is looking for a Software Engineer to join the Chat Platform team. The Chat Platform team focuses on delivering the best experience for our largest customers and experimenting opportunities for accelerated growth. You will be able to make meaningful contributions to a product that is used by thousands of people every day. The Chat Platform team works with a high degree of autonomy and achieves high velocity by combining designers, test engineers, product managers and software engineers collaborating. Software Engineers at Zendesk are expected to be hands-on technologists who can contribute to application development directly, implement projects, and be involved in tec...