Job Title : Product Intern Department : Product Location : Bangalore Who We Are: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, weve created a workplace that s both engaging and rich with learning opportunities. About the InternShip: As a Product Intern , you will contribute directly to building and improving user-centric features by supporting product managers across the product development lifecycle. This role is integral to accelerating product development by enabling better documentation, insights from user data, and smoother feature delivery helping ClickPost scale intelligently while keeping the customer experience at its core. Within the Product team , we are looking to enhance our responsiveness to user needs, launch new features, and maintain a high-quality product experience. This internship is designed to support these efforts and provide hands-on product exposure in a fast-paced tech environment. What You Will Achieve: In 1 month , you will be: Familiar with ClickPost s product ecosystem, internal tools, and workflows. You ll contribute to drafting Product Requirement Documents (PRDs) and support user research. In 3 months , you will be: Independently managing smaller product initiatives, analyzing customer feedback, conducting competitor research, and documenting feature flows and help guides. In 6 months , you will be: Driving internal alignment across stakeholders for features you support, defining success metrics, and contributing to testing and release activities. You ll also explore and propose improvements or new ideas for AI-powered features. You are someone who we can count on to: Own: Write detailed PRDs for new features and product improvements Analyze user pain points using support data, feedback, and research Document product flows and internal processes Learn: Understand end-to-end product development in a B2B SaaS environment Learn how to define and measure success metrics for features Explore UX writing, product QA, and how AI integrates into SaaS Improve: Suggest enhancements based on competitor analysis and internal feedback Create or iterate on customer-facing help guides and product documentation Help streamline documentation and stakeholder alignment processes What you will need to crack this role: Must-Haves: Strong written and verbal communication skills. Analytical thinking and curiosity about user needs Interest in UX, product thinking, and SaaS products Eagerness to explore AI tools and how they enhance product workflows Good-to-Haves: Familiarity with tools like Figma, Jira, Mixpanel, or SQL Previous exposure to e-commerce, logistics, or B2B SaaS Experience building wireframes or mockups (even basic ones) What We Offer/Perks: Paid Internship with potential for full-time employment. Duration: 6 Months Flexible work hours Mentorship from experienced Product Managers who are eager to guide you. Hands-on experience working on real business problems that matter. Networking opportunities or team events Dont miss out on the chance to jump-start your career at ClickPost apply now!
About us Established in 2015, ClickPost is Asias largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. Role Overview As the Product Manager for International Markets , you will lead our expansion into the USA and APAC regions. Youll be responsible for developing and executing a product strategy that aligns with market demands and company goals. This includes conducting market research, localizing products, and collaborating with cross-functional teams to create go-to-market strategies. Youll gather customer feedback, monitor product performance, and make data-driven adjustments to ensure success in these key international markets. Responsibilities: Market Analysis: Conduct comprehensive market research to identify opportunities, understand the competitive landscape, and assess customer needs in the USA and APAC regions. Product Strategy: Develop and execute a product roadmap tailored for international expansion, aligning with overall company goals and adapting to market demands in the USA and APAC. Localization: Collaborate with engineering and design teams to ensure effective localization of products for the USA and APAC markets, addressing language, regulatory compliance, and cultural considerations. Stakeholder Collaboration: Partner with sales, marketing, and customer success teams to create and implement go-to-market strategies, including pricing, positioning, and launch plans for the USA and APAC regions. Customer Feedback: Collect and analyze customer feedback to drive continuous product improvement and address market-specific challenges. Performance Tracking: Monitor and evaluate product performance in the USA and APAC markets, making data-driven adjustments to strategies to meet business objectives. Qualifications: Skills and Experience: Proven track record of successfully launching products in new international markets. Minimum of 2 years of product management experience, preferably in the logistics or SaaS industry, with a focus on international markets. Strong analytical, strategic thinking, and problem-solving abilities. Ability to work effectively within a cross-functional, multicultural team environment. Exceptional communication and interpersonal skills. Proficiency in product management tools and methodologies. Understanding of global logistics, supply chain operations, and familiarity with local languages in the USA and APAC regions is advantageous. Perks Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. Competitive salary package with performance-based bonuses. Comprehensive health insurance coverage for you and your dependents. Flexible working hours with Hybrid work arrangement. Generous vacation and time off. Continuous learning and professional development opportunities. Employee assistance program for mental health and well-being support. Supportive and inclusive work culture promoting diversity and collaboration.
Position: Senior Product Manager Location: Bangalore Department: Product About us : Established in 2015, ClickPost is Asias largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year.We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. About the Role: We re looking for a passionate and hands on Product Manager to build and launch new offerings in the e commerce enablement space. You ll own the end to end product lifecycle from ideation and user research to launch, iteration, and scale while working closely with engineering, design, and data teams. This role demands a mix of deep customer focus, sharp prioritization, and a strong understanding of AI Tools, SaaS platforms, and e commerce ecosystems. If you re excited to shape product strategy, solve complex customer problems, and drive impactful outcomes, this role is for you. What You ll Do: Bring in Innovation Launch new product lines and drive the execution of new initiatives and roadmaps in the e commerce/marketplace enablement space. Create use cases, user stories, and detailed requirements for new products and features. Build competitive expertise to aid in outbound positioning and internal prioritization. Scale Existing Products Manage the complete product lifecycle from ideation, to launch, and beyond. Drive feature adoption and measure impact post launch. Conduct customer interviews and build insights for new feature releases. Identify opportunities for cross sell, upsell, and customizability. Prioritize and Lead Development Take calls on customization requests from enterprise customers. Regularly collaborate with customer facing teams to shape new product ideas and user requirements. Identify opportunities for customization requests to evolve into core features. Stakeholder Management Partner with engineering, design, and documentation teams to deliver a seamless user experience. Act as the bridge between technical and business teams. Lead the squad through planning, execution, and review across the project lifecycle. Maintain strong team culture and ensure accountability for deliverables and timelines. Hire, mentor, and share learnings to raise the overall team bar. What We re Looking For: 6+ years of hands on product experience, with a track record of launching and managing successful products. Experience working with enterprise/B2B SaaS platforms taking at least one product from concept to market is a plus. Strong understanding of AI platforms/tools (e.g., ChatGPT, Claude, Perplexity) and experience collaborating with data science teams to define AI/ML requirements. Strong ability to collaborate with data science teams can define requirements for AI/ML models, review model performance, and iterate quickly. Excellent strategic thinking and prioritization skills able to balance long term roadmap planning with short term wins. Strong organizational abilities with experience in prioritization, risk identification, and mitigation. Technical knowledge of UI design, APIs, mobile and web app architecture, and SaaS platforms. Deep understanding of e commerce ecosystems, conversion funnels, and agile ways of working. Comfortable with ambiguity, adept at first principles thinking, and translating broad ideas into actionable plans. Why ClickPost We re a Series A-funded company powering logistics for top e-commerce giants. With over 100 million shipments processed monthly, we re scaling fast and building world-class AI products in India for the world. We offer: Competitive compensation + performance bonuses Health insurance for you and your family Hybrid work flexibility Generous paid time off Learning budget for professional growth A collaborative, inclusive, and high-ownership culture
We are seeking a Software Development Engineer who will actively contribute to the high throughput integrations platform at ClickPost. In this role, you will develop code that will impact the scale-up and scale-out of one of the core verticals at ClickPost. Within: 1 month you will be getting up to speed on the product, application & processes and start rolling out your initial contributions to the real time impact generating production system. 4 months you will be owning the high throughput integrations end to end, that serve use cases across multiple operational services and geographies 12 months you will be actively contributing to the core functions and initiatives of the platform that are aimed at improving velocity, building automation and increasing visibility. Tech Stack/Tools We Work On - Programming Languages: Python, Kotlin Databases: Postgres, Scylla Event queues: Apache Kafka, RabbitMQ Monitoring: Prometheus, Grafana, ElasticSearch Cloud: AWS, GCP Why Join ClickPost s Pre-dispatch Team? Impact at scale: Develop code generating real time impact on a large scale product processing 1 million+ shipments every day, solving challenges faced by a wide array of 450+ brands like Nykaa, Decathlon, Puma, Meesho, etc Ownership Mentality: Every engineer at ClickPost is empowe'red to take complete ownership of their work, driving the module forward and being an integral part of our growth. What you will need to crack this role Should have hands-on coding experience in developing production applications / contributing to live open source projects. Should have a strong understanding of computer engineering fundamentals, server side programming, web applications and any related framework, relational databases, testing and software development principles. Should have clear communication. Should have a high zeal to learn, take initiatives and adapt in a fast paced environment.
Job Title : Software Engineer [Frontend] Department : Engineering Location : Bangalore Duration: 6 Months Who We Are: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, weve created a workplace that s both engaging and rich with learning opportunities. About the Internship: As a Frontend Engineer-Intern at ClickPost, you will be a key player in building and optimizing user interfaces for our next-generation web applications. Your main focus will be on designing and implementing responsive, visually stunning, and efficient web components particularly those that handle complex data visualizations. You ll work closely with a talented team of designers, product managers, and backend engineers, helping us transform complex logistics data into easily digestible and engaging web experiences. If you re passionate about crafting high-quality, user-centered front-end experiences and are eager to continuously learn and grow, this is the perfect role for you. Within: 1 Month: Gain a deep understanding of the current infrastructure and existing systems. 3 Months: Start building and optimizing real-time analytics pipelines and reports. 6 Months: Take full ownership of the real-time analytics and reporting architecture, improving its scalability and efficiency. Tech Stack/Tools We Work On - Our engineering ecosystem comprises modern tools and technologies: Frontend: React.js, Next.js, TypeScript, Javascript, HTML5, CSS3 Styling: Tailwind CSS, CSS Modules Data Viz: Recharts, Highcharts Tools: Vite, Webpack, Figma, Chrome DevTools Testing: Jest, Cypress Why Join ClickPost s Engineering Team? Massive Scale: Design platforms that process over 1 billion events daily using high-throughput systems. End-to-End Visibility: Develop tools and processes that enhance visibility into complex systems, ensuring seamless functionality. Ownership: Take full control of your work and drive impactful projects that fuel both the company s and your growth. You are someone who we can count on to Own - Take end-to-end ownership of our reporting and analytics platform. Teach - Mentor junior engineers, sharing knowledge and fostering their growth. Learn - Stay abreast of emerging technologies to innovate and improve existing systems. Improve - Continuously refine architecture to enhance performance, scalability, and reliability. What you will need to crack this role Strong foundation in React.js, Next.js, HTML5, CSS3, and JavaScript. Ability to build custom, modular UI components and stitch end-to-end user flows. Hands-on experience with charting libraries for analytics (e.g.: Highcharts, Recharts). Basic understanding of testing frameworks like Jest or Cypress and ability to write test cases. Clear communication skills and the ability to work in collaborative teams. Strong initiative, fast learner, and adaptability in high-speed environments. Nice to have: GitHub projects, open-source contributions, or live app experience. What we Offer/ Perks: Paid Internship with potential for full-time employment. Duration: 6 Months Flexible work hours Mentorship from experienced data scientists who are eager to guide you. Hands-on experience working on real business problems that matter. Networking opportunities or team events Dont miss out on the chance to jump-start your career at ClickPost apply now!
As a Lead - Brand Designer at ClickPost, you will be responsible for defining and bringing to life the visual language of our brand across all touchpoints. This role is ideal for a creative visionary with experience in brand identity, graphic design, video design and visual storytelling. You will work closely with the marketing and product teams to ensure that all visual communications reflect our brand values and resonate with our target audience. Your work will involve conceptualizing and executing designs that elevate our brand presence, improve user experience, and enhance overall brand perception. In this role, you will lead the creation of a cohesive visual identity, including brand guidelines, logos, typography, color palettes, and more. You will develop and maintain visual assets for various channels, such as website design, social media, marketing collaterals, and product interfaces. Additionally, you will play a key role in building a visual design team, providing guidance, feedback, and mentorship to ensure that design projects meet the highest standards. You will also collaborate with stakeholders to translate brand strategies into effective creative concepts, ensuring consistency and clarity in messaging. This is a high-impact role where you will have the opportunity to shape the visual identity of ClickPost as we scale and grow in the market. Lead and execute the development of a cohesive visual identity that spans all marketing channels, digital interfaces, and communication materials, ensuring a consistent and memorable brand presence. Establish and enforce brand guidelines to maintain visual coherence across all internal and external communications, empowering the team to produce on-brand assets independently. What we are looking for: 5+ years of experience in brand identity and visual design, with a proven track record of leading creative projects from concept to execution. Ability to lead both static and video creative projects Strong portfolio showcasing experience in brand design, visual storytelling, and digital design. Expertise in design tools such as Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, or Sketch. In sync with the fast-changing AI landscape in the design industry Excellent understanding of typography, color theory, and visual composition. Ability to create brand guidelines, style guides, and other design documentation. Experience in designing for various platforms including web, mobile, print, and social media. Strong leadership and project management skills, with the ability to mentor and guide junior designers. Excellent communication skills to present and articulate design concepts and solutions to stakeholders. Good to Have Experience working in a SaaS or B2B environment. Knowledge of motion graphics, animation, or video editing tools (e.g., After Effects). Experience in UI/UX design for web and mobile interfaces. Understanding of digital marketing strategies and how design impacts engagement and conversions. Previous experience in building and scaling a design team or department. What You Can Expect: Ownership and autonomy : You will have immense ownership and responsibility. You own and drive the execution. Culture : We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks Our team thrives on transparency. Compensation : We offer a competitive salary with performance bonus. Benefits (for full-time roles) : Health insurance Generous vacation policy Learning and development budget Team events and company offsite Company laptop and devices Maternity and paternity benefits
Job Title: Manager - Partnerships and Strategic Alliances Location: Bangalore [In-Office] Type: Fulltime About Us: Established in 2015, ClickPost is Asias largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We re a series A funded startup hitting hypergrowth, and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas, AI and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. About the role: You will be Identifying, initiating, and cultivating strategic partnerships with key industry stakeholders to enhance ClickPost market presence and achieve business objectives. You will be developing and nurturing strong corporate relationships, fostering collaboration and trust to support the organizations financial objectives and strategic initiatives. You will be collaborating with cross-functional teams to explore and leverage new opportunities for market expansion through alliances, contributing to increased revenue and customer base. What you will be doing: Educate partners about ClickPost, keep them updated on the new offerings and get referrals for sales team Have frequent conversations with partners to identify industry trends and exchange learnings Generate sales opportunities from the partner ecosystem. you would be expected to hit a quota of pipeline generated Work with marketing to execute joint marketing activities with partners Build new partnerships avenues, turn them to playbooks and train new members Build the overall strategy for building and growing partnerships with ecosystem partners. What we are looking for: 6-8 years of experience in sales or partnerships, preferably in a SaaS company Strong relationship building and nurturing skills Excellent written and verbal communication skills Highly energetic and positive outlook Strong process-orientation Ex-Entrepreneurs are welcome to apply! What You Can Expect: Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution. Culture: We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks Our team thrives on transparency. Compensation: We offer a competitive salary with performance bonus. Benefits (for full-time roles): Health insurance Generous vacation policy Learning and development budget Team events and company offsite Company laptop and devices Maternity and paternity benefits
Job Title: Social Media Executive Location: Bangalore [In-Office] Type: Fulltime About Us: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About the Role: We re looking for a hands-on and self-driven Social Media Executive who lives and breathes social media. If you re someone who is not only great at managing brand pages but also actively builds your own personal brand online, we want to hear from you. In this role, you will own and drive the company s social media strategy and execution across LinkedIn, Twitter (X), Facebook, Instagram, and YouTube from content planning and coordination with designers to posting, tracking, and growing our community. What you will be doing: Plan and execute the end-to-end social media calendar across platforms: LinkedIn, Twitter (X), Instagram, Facebook, and YouTube Ideate and create engaging content (posts, reels, carousels, stories, etc.) in collaboration with the graphic designer Own publishing, community management, and engagement on all platforms Monitor trends and leverage platform-specific features to grow engagement and reach Track and report weekly/monthly KPIs including followers, reach, impressions, engagement rates, and more Proactively suggest new formats, campaigns, and strategies to increase brand visibility and engagement Stay up-to-date with platform algorithm changes, content formats, and industry best practices Occasionally assist in influencer outreach, paid campaign support, or partnerships for amplification What we are looking for: 2 3 years of hands-on experience managing social media for brands (preferably in the B2B or tech/SaaS space) Demonstrated ability to independently plan and run social media campaigns and content calendars Excellent copywriting skills and content sensibility tailored to each platform Deep understanding of LinkedIn, Twitter, Instagram, Facebook & YouTube dynamics Familiar with tools like Buffer, Hootsuite, Canva, Meta Business Suite, and analytics dashboards Strong project ownership and the ability to juggle multiple priorities without dropping the ball Good to Have: Personally active on social media (especially LinkedIn and Instagram/Facebook) Decent personal follower base and experience building your own voice online Self-starter with creative instincts and a passion for content and digital storytelling Experience in B2B SaaS or tech brands Video editing or reel creation skills Running contests, collaborations, or influencer campaigns Familiarity with paid promotion and ad boosting across platforms What You Can Expect: Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution. Culture: We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks Our team thrives on transparency. Compensation: We offer a competitive salary with a performance bonus. Benefits: Health insurance Generous vacation policy Learning and development budget Team events and company offsite Company laptop and devices Maternity and paternity benefits Why join ClickPost: Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here . With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
Job Title: Product Marketing - Sales Enablement Location: Bangalore [In-Office] Type: Full-time About Us: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About the Role: We are looking for a Product Marketing Sales Enablement to join our marketing team and strengthen our go-to-market efforts. This role will focus on creating high-quality sales enablement collaterals such as pitch decks, case studies, one-pagers, ebooks, solution briefs, and presentations that empower our sales team to effectively communicate value to prospects and customers. You ll work closely with the Sales, Product Marketing, and Design teams to translate complex product offerings into compelling, visually engaging, and ROI-focused content that supports lead conversion and accelerates deal cycles. Key Responsibilities for this position include: Develop, design, and update sales enablement collaterals including: Pitch decks & presentations Case studies & customer success stories One-pagers & solution briefs Ebooks, whitepapers, and thought-leadership content Collaborate with sales leadership to understand buyer needs and align collaterals with different stages of the sales funnel. Partner with product marketing to ensure messaging consistency across all materials. Work with design teams (internal or external) to ensure brand consistency and high visual standards. Create templates, frameworks, and playbooks that the sales team can easily customize. Ensure all collaterals are updated regularly to reflect latest product features, client wins, and market positioning. Track the usage and effectiveness of collaterals to continuously optimize impact. What we are looking for: 5+ years of experience in B2B marketing, sales enablement, or product marketing (SaaS/tech preferred). Strong writing and storytelling skills with ability to simplify complex solutions into clear, compelling narratives. Proficiency in presentation tools (PowerPoint, Google Slides, Canva; familiarity with design basics a plus). Experience creating case studies, ebooks, or similar marketing assets. Eye for detail and ability to maintain brand tone and design consistency . Excellent collaboration skills; ability to work with multiple stakeholders across sales, product, and design. Data-driven mindset with eagerness to measure and improve collateral effectiveness. Good to Have: Experience in logistics, supply chain, or e-commerce SaaS industry. Familiarity with tools like HubSpot, Highspot, or Seismic for sales enablement. Knowledge of AI-powered design and content tools . What You Can Expect: Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution. Culture: We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks Our team thrives on transparency. Compensation: We offer a competitive salary with a performance bonus. Benefits (for full-time roles): Health insurance Generous vacation policy Learning and development budget Team events and company offsite Company laptop and devices Maternity and paternity benefits Why join ClickPost: Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here . With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
Job Title: Email Marketing Specialist Location: Bangalore [In-Office] Type: Full-time About Us: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About the Role: We re looking for a detail-oriented and creative Email Marketing Specialist to join our growing marketing team. In this role, you will own end-to-end email campaign management from strategy, segmentation, and content creation to execution, optimization, and reporting. The ideal candidate has a strong background in email marketing with a proven track record of driving engagement, nurturing leads, and contributing to revenue growth. Key Responsibilities for this position include: Plan, create, and execute targeted email marketing campaigns to support lead generation, customer engagement, retention and ABM. Build and maintain segmented email lists, ensuring data hygiene and compliance with email best practices. Collaborate with content, design, and sales teams to create compelling email copy, visuals, and CTAs. Manage campaign setup, QA, testing, deployment, and performance tracking using marketing automation tools (e.g., HubSpot, Klenty, or similar). Conduct A/B testing on subject lines, copy, creatives, and send times to maximize performance. Monitor and analyze campaign KPIs (open rates, CTRs, conversions, unsubscribe rates) and prepare reports with actionable insights. Implement lifecycle marketing programs such as drip campaigns, onboarding, product adoption, re-engagement, and newsletters. Stay updated on industry trends, deliverability best practices, and evolving email marketing strategies. What we are looking for: 4+ years of proven experience in email marketing roles. Hands-on experience with marketing automation platforms (HubSpot, Klenty, or similar). Strong understanding of email deliverability, segmentation, and personalization tactics. Excellent copywriting and editing skills with a focus on clear, persuasive messaging. Proficiency in HTML/CSS for email template customization (a plus but not mandatory). Strong analytical skills and familiarity with data-driven decision-making. Ability to work cross-functionally and manage multiple campaigns simultaneously. What You Can Expect: Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution. Culture: We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks Our team thrives on transparency. Compensation: We offer a competitive salary with a performance bonus. Benefits (for full-time roles): Health insurance Generous vacation policy Learning and development budget Team events and company offsite Company laptop and devices Maternity and paternity benefits Why join ClickPost: Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here . With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
About Us: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About Role : We are seeking a detail-oriented and analytical Market Research Analyst with proven experience in the USA market/domain to support our sales and marketing teams with high-quality research, data analysis, and actionable insights. The ideal candidate will have hands-on expertise in market sizing, competitor analysis, data mining, lead generation, and USA-specific industry trends. This role is critical in driving informed decision-making and supporting our business growth strategies in the US region. Key Responsibilities: Collect and analyze data on US consumers, competitors, and marketplace trends; transform data into actionable insights, reports, and presentations. Conduct secondary research for the USA market, including market sizing, estimation, and forecasting. Take full ownership of research deliverables, ensuring timely and accurate reports tailored for the US sales and business development teams. Provide in-depth competitive analysis of US companies, including pricing models, go-to-market strategies, operational methodologies, and positioning. Build and maintain a comprehensive database of US-based target companies and decision-makers across industry verticals. Perform regular data cleansing to ensure data quality, accuracy, and relevance. Design and implement lead generation strategies tailored to the US market using modern research tools. Collaborate with sales and marketing teams to design and execute US-specific outreach campaigns. Utilize US-focused data sources and tools (LinkedIn Sales Navigator, Crunchbase, ZoomInfo, Statista, IBISWorld, etc.) for effective data sourcing. Automate workflows for data enrichment using Google Sheets, Excel macros, or scripts. Track and report on email marketing and lead performance analytics for the US region. Required Skills & Qualifications: Proven experience in market research, lead generation, or business intelligence with a focus on the USA domain. Proficient in Google Sheets, Microsoft Excel (Advanced), MS Word, and PowerPoint. Strong experience with USA-focused tools like ZoomInfo, LinkedIn Sales Navigator, Crunchbase, Apollo.io, and other lead-gen platforms. Excellent analytical, communication, and problem-solving skills. Strong organizational skills with keen attention to detail and accuracy. Familiarity with email marketing, US CRM systems, and campaign tracking tools is a plus. Ability to work independently and collaboratively in a fast-paced, US client-facing environment. Bachelor s degree in Business, Marketing, Economics, or a related field. Nice-to-Have: Experience in B2B research or working with SaaS / Tech clients in the USA market. Prior exposure to data automation, AI tools, or custom API integrations for lead/data sourcing. Shift Requirement: Candidates must be comfortable working in the Evening 2:00 PM Night 12:00 AM IST shift to align with USA business hours. What You Can Expect: Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution. Culture: We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks Our team thrives on transparency. Perks and Benefits : We offer a competitive salary with a performance bonus. Health insurance Generous Leave policy Learning and development programs Team events and company offsite Company laptop and devices Maternity and paternity benefits A collaborative, inclusive, and high-ownership culture Employee assistance program for mental health and well-being support. Why join ClickPost: Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here . With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
About Us: Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We’re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About Role We are seeking a detail-oriented and analytical Market Research Analyst with proven experience in the USA market/domain to support our sales and marketing teams with high-quality research, data analysis, and actionable insights. The ideal candidate will have hands-on expertise in market sizing, competitor analysis, data mining, lead generation, and USA-specific industry trends. This role is critical in driving informed decision-making and supporting our business growth strategies in the US region. Key Responsibilities: Collect and analyze data on US consumers, competitors, and marketplace trends; transform data into actionable insights, reports, and presentations. Conduct secondary research for the USA market, including market sizing, estimation, and forecasting. Take full ownership of research deliverables, ensuring timely and accurate reports tailored for the US sales and business development teams. Provide in-depth competitive analysis of US companies, including pricing models, go-to-market strategies, operational methodologies, and positioning. Build and maintain a comprehensive database of US-based target companies and decision-makers across industry verticals. Perform regular data cleansing to ensure data quality, accuracy, and relevance. Design and implement lead generation strategies tailored to the US market using modern research tools. Collaborate with sales and marketing teams to design and execute US-specific outreach campaigns. Utilize US-focused data sources and tools (LinkedIn Sales Navigator, Crunchbase, ZoomInfo, Statista, IBISWorld, etc.) for effective data sourcing. Automate workflows for data enrichment using Google Sheets, Excel macros, or scripts. Track and report on email marketing and lead performance analytics for the US region. Required Skills & Qualifications: Proven experience in market research, lead generation, or business intelligence with a focus on the USA domain. Proficient in Google Sheets, Microsoft Excel (Advanced), MS Word, and PowerPoint. Strong experience with USA-focused tools like ZoomInfo, LinkedIn Sales Navigator, Crunchbase, Apollo.io, and other lead-gen platforms. Excellent analytical, communication, and problem-solving skills. Strong organizational skills with keen attention to detail and accuracy. Familiarity with email marketing, US CRM systems, and campaign tracking tools is a plus. Ability to work independently and collaboratively in a fast-paced, US client-facing environment. Bachelor’s degree in Business, Marketing, Economics, or a related field. Nice-to-Have: Experience in B2B research or working with SaaS / Tech clients in the USA market. Prior exposure to data automation, AI tools, or custom API integrations for lead/data sourcing. Shift Requirement: Candidates must be comfortable working in the Evening 3:00 PM – Night 2:00 AM IST shift to align with USA business hours. Why join ClickPost: Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence. Job Type: Full-time Pay: ₹400,000.00 - ₹650,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Ashoknagar, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Application Question(s): Do you have hands-on experience conducting market research, lead generation, or competitor analysis specifically for the USA market? Are you proficient in using tools like LinkedIn Sales Navigator, ZoomInfo, Crunchbase, or Apollo.io for US-based lead generation and market research? Are you comfortable working the full US shift from 2:00 PM to 12:00 AM IST Experience: Market research: 3 years (Required) Language: English (Required) Work Location: In person
About Us: Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We’re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients. About Role We are seeking a detail-oriented and analytical Market Research Analyst with proven experience in the USA market/domain to support our sales and marketing teams with high-quality research, data analysis, and actionable insights. The ideal candidate will have hands-on expertise in market sizing, competitor analysis, data mining, lead generation, and USA-specific industry trends. This role is critical in driving informed decision-making and supporting our business growth strategies in the US region. Key Responsibilities: Collect and analyze data on US consumers, competitors, and marketplace trends; transform data into actionable insights, reports, and presentations. Conduct secondary research for the USA market, including market sizing, estimation, and forecasting. Take full ownership of research deliverables, ensuring timely and accurate reports tailored for the US sales and business development teams. Provide in-depth competitive analysis of US companies, including pricing models, go-to-market strategies, operational methodologies, and positioning. Build and maintain a comprehensive database of US-based target companies and decision-makers across industry verticals. Perform regular data cleansing to ensure data quality, accuracy, and relevance. Design and implement lead generation strategies tailored to the US market using modern research tools. Collaborate with sales and marketing teams to design and execute US-specific outreach campaigns. Utilize US-focused data sources and tools (LinkedIn Sales Navigator, Crunchbase, ZoomInfo, Statista, IBISWorld, etc.) for effective data sourcing. Automate workflows for data enrichment using Google Sheets, Excel macros, or scripts. Track and report on email marketing and lead performance analytics for the US region. Required Skills & Qualifications: Proven experience in market research, lead generation, or business intelligence with a focus on the USA domain. Proficient in Google Sheets, Microsoft Excel (Advanced), MS Word, and PowerPoint. Strong experience with USA-focused tools like ZoomInfo, LinkedIn Sales Navigator, Crunchbase, Apollo.io, and other lead-gen platforms. Excellent analytical, communication, and problem-solving skills. Strong organizational skills with keen attention to detail and accuracy. Familiarity with email marketing, US CRM systems, and campaign tracking tools is a plus. Ability to work independently and collaboratively in a fast-paced, US client-facing environment. Bachelor’s degree in Business, Marketing, Economics, or a related field. Nice-to-Have: Experience in B2B research or working with SaaS / Tech clients in the USA market. Prior exposure to data automation, AI tools, or custom API integrations for lead/data sourcing. Shift Requirement: Candidates must be comfortable working in the Evening 3:00 PM – Night 2:00 AM IST shift to align with USA business hours. Why join ClickPost: Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence. Job Type: Full-time Pay: ₹400,000.00 - ₹650,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Ashoknagar, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Application Question(s): Do you have hands-on experience conducting market research, lead generation, or competitor analysis specifically for the USA market? Are you proficient in using tools like LinkedIn Sales Navigator, ZoomInfo, Crunchbase, or Apollo.io for US-based lead generation and market research? Are you comfortable working the full US shift from 2:00 PM to 12:00 AM IST Experience: Market research: 3 years (Required) Language: English (Required) Work Location: In person
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