Job Title : Product Intern Department : Product Location : Bangalore Who We Are: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, weve created a workplace that s both engaging and rich with learning opportunities. About the InternShip: As a Product Intern , you will contribute directly to building and improving user-centric features by supporting product managers across the product development lifecycle. This role is integral to accelerating product development by enabling better documentation, insights from user data, and smoother feature delivery helping ClickPost scale intelligently while keeping the customer experience at its core. Within the Product team , we are looking to enhance our responsiveness to user needs, launch new features, and maintain a high-quality product experience. This internship is designed to support these efforts and provide hands-on product exposure in a fast-paced tech environment. What You Will Achieve: In 1 month , you will be: Familiar with ClickPost s product ecosystem, internal tools, and workflows. You ll contribute to drafting Product Requirement Documents (PRDs) and support user research. In 3 months , you will be: Independently managing smaller product initiatives, analyzing customer feedback, conducting competitor research, and documenting feature flows and help guides. In 6 months , you will be: Driving internal alignment across stakeholders for features you support, defining success metrics, and contributing to testing and release activities. You ll also explore and propose improvements or new ideas for AI-powered features. You are someone who we can count on to: Own: Write detailed PRDs for new features and product improvements Analyze user pain points using support data, feedback, and research Document product flows and internal processes Learn: Understand end-to-end product development in a B2B SaaS environment Learn how to define and measure success metrics for features Explore UX writing, product QA, and how AI integrates into SaaS Improve: Suggest enhancements based on competitor analysis and internal feedback Create or iterate on customer-facing help guides and product documentation Help streamline documentation and stakeholder alignment processes What you will need to crack this role: Must-Haves: Strong written and verbal communication skills. Analytical thinking and curiosity about user needs Interest in UX, product thinking, and SaaS products Eagerness to explore AI tools and how they enhance product workflows Good-to-Haves: Familiarity with tools like Figma, Jira, Mixpanel, or SQL Previous exposure to e-commerce, logistics, or B2B SaaS Experience building wireframes or mockups (even basic ones) What We Offer/Perks: Paid Internship with potential for full-time employment. Duration: 6 Months Flexible work hours Mentorship from experienced Product Managers who are eager to guide you. Hands-on experience working on real business problems that matter. Networking opportunities or team events Dont miss out on the chance to jump-start your career at ClickPost apply now!

About us Established in 2015, ClickPost is Asias largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. Role Overview As the Product Manager for International Markets , you will lead our expansion into the USA and APAC regions. Youll be responsible for developing and executing a product strategy that aligns with market demands and company goals. This includes conducting market research, localizing products, and collaborating with cross-functional teams to create go-to-market strategies. Youll gather customer feedback, monitor product performance, and make data-driven adjustments to ensure success in these key international markets. Responsibilities: Market Analysis: Conduct comprehensive market research to identify opportunities, understand the competitive landscape, and assess customer needs in the USA and APAC regions. Product Strategy: Develop and execute a product roadmap tailored for international expansion, aligning with overall company goals and adapting to market demands in the USA and APAC. Localization: Collaborate with engineering and design teams to ensure effective localization of products for the USA and APAC markets, addressing language, regulatory compliance, and cultural considerations. Stakeholder Collaboration: Partner with sales, marketing, and customer success teams to create and implement go-to-market strategies, including pricing, positioning, and launch plans for the USA and APAC regions. Customer Feedback: Collect and analyze customer feedback to drive continuous product improvement and address market-specific challenges. Performance Tracking: Monitor and evaluate product performance in the USA and APAC markets, making data-driven adjustments to strategies to meet business objectives. Qualifications: Skills and Experience: Proven track record of successfully launching products in new international markets. Minimum of 2 years of product management experience, preferably in the logistics or SaaS industry, with a focus on international markets. Strong analytical, strategic thinking, and problem-solving abilities. Ability to work effectively within a cross-functional, multicultural team environment. Exceptional communication and interpersonal skills. Proficiency in product management tools and methodologies. Understanding of global logistics, supply chain operations, and familiarity with local languages in the USA and APAC regions is advantageous. Perks Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. Competitive salary package with performance-based bonuses. Comprehensive health insurance coverage for you and your dependents. Flexible working hours with Hybrid work arrangement. Generous vacation and time off. Continuous learning and professional development opportunities. Employee assistance program for mental health and well-being support. Supportive and inclusive work culture promoting diversity and collaboration.

Position: Senior Product Manager Location: Bangalore Department: Product About us : Established in 2015, ClickPost is Asias largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year.We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at. About the Role: We re looking for a passionate and hands on Product Manager to build and launch new offerings in the e commerce enablement space. You ll own the end to end product lifecycle from ideation and user research to launch, iteration, and scale while working closely with engineering, design, and data teams. This role demands a mix of deep customer focus, sharp prioritization, and a strong understanding of AI Tools, SaaS platforms, and e commerce ecosystems. If you re excited to shape product strategy, solve complex customer problems, and drive impactful outcomes, this role is for you. What You ll Do: Bring in Innovation Launch new product lines and drive the execution of new initiatives and roadmaps in the e commerce/marketplace enablement space. Create use cases, user stories, and detailed requirements for new products and features. Build competitive expertise to aid in outbound positioning and internal prioritization. Scale Existing Products Manage the complete product lifecycle from ideation, to launch, and beyond. Drive feature adoption and measure impact post launch. Conduct customer interviews and build insights for new feature releases. Identify opportunities for cross sell, upsell, and customizability. Prioritize and Lead Development Take calls on customization requests from enterprise customers. Regularly collaborate with customer facing teams to shape new product ideas and user requirements. Identify opportunities for customization requests to evolve into core features. Stakeholder Management Partner with engineering, design, and documentation teams to deliver a seamless user experience. Act as the bridge between technical and business teams. Lead the squad through planning, execution, and review across the project lifecycle. Maintain strong team culture and ensure accountability for deliverables and timelines. Hire, mentor, and share learnings to raise the overall team bar. What We re Looking For: 6+ years of hands on product experience, with a track record of launching and managing successful products. Experience working with enterprise/B2B SaaS platforms taking at least one product from concept to market is a plus. Strong understanding of AI platforms/tools (e.g., ChatGPT, Claude, Perplexity) and experience collaborating with data science teams to define AI/ML requirements. Strong ability to collaborate with data science teams can define requirements for AI/ML models, review model performance, and iterate quickly. Excellent strategic thinking and prioritization skills able to balance long term roadmap planning with short term wins. Strong organizational abilities with experience in prioritization, risk identification, and mitigation. Technical knowledge of UI design, APIs, mobile and web app architecture, and SaaS platforms. Deep understanding of e commerce ecosystems, conversion funnels, and agile ways of working. Comfortable with ambiguity, adept at first principles thinking, and translating broad ideas into actionable plans. Why ClickPost We re a Series A-funded company powering logistics for top e-commerce giants. With over 100 million shipments processed monthly, we re scaling fast and building world-class AI products in India for the world. We offer: Competitive compensation + performance bonuses Health insurance for you and your family Hybrid work flexibility Generous paid time off Learning budget for professional growth A collaborative, inclusive, and high-ownership culture

We are seeking a Software Development Engineer who will actively contribute to the high throughput integrations platform at ClickPost. In this role, you will develop code that will impact the scale-up and scale-out of one of the core verticals at ClickPost. Within: 1 month you will be getting up to speed on the product, application & processes and start rolling out your initial contributions to the real time impact generating production system. 4 months you will be owning the high throughput integrations end to end, that serve use cases across multiple operational services and geographies 12 months you will be actively contributing to the core functions and initiatives of the platform that are aimed at improving velocity, building automation and increasing visibility. Tech Stack/Tools We Work On - Programming Languages: Python, Kotlin Databases: Postgres, Scylla Event queues: Apache Kafka, RabbitMQ Monitoring: Prometheus, Grafana, ElasticSearch Cloud: AWS, GCP Why Join ClickPost s Pre-dispatch Team? Impact at scale: Develop code generating real time impact on a large scale product processing 1 million+ shipments every day, solving challenges faced by a wide array of 450+ brands like Nykaa, Decathlon, Puma, Meesho, etc Ownership Mentality: Every engineer at ClickPost is empowe'red to take complete ownership of their work, driving the module forward and being an integral part of our growth. What you will need to crack this role Should have hands-on coding experience in developing production applications / contributing to live open source projects. Should have a strong understanding of computer engineering fundamentals, server side programming, web applications and any related framework, relational databases, testing and software development principles. Should have clear communication. Should have a high zeal to learn, take initiatives and adapt in a fast paced environment.

Job Title : Software Engineer [Frontend] Department : Engineering Location : Bangalore Duration: 6 Months Who We Are: Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, weve created a workplace that s both engaging and rich with learning opportunities. About the Internship: As a Frontend Engineer-Intern at ClickPost, you will be a key player in building and optimizing user interfaces for our next-generation web applications. Your main focus will be on designing and implementing responsive, visually stunning, and efficient web components particularly those that handle complex data visualizations. You ll work closely with a talented team of designers, product managers, and backend engineers, helping us transform complex logistics data into easily digestible and engaging web experiences. If you re passionate about crafting high-quality, user-centered front-end experiences and are eager to continuously learn and grow, this is the perfect role for you. Within: 1 Month: Gain a deep understanding of the current infrastructure and existing systems. 3 Months: Start building and optimizing real-time analytics pipelines and reports. 6 Months: Take full ownership of the real-time analytics and reporting architecture, improving its scalability and efficiency. Tech Stack/Tools We Work On - Our engineering ecosystem comprises modern tools and technologies: Frontend: React.js, Next.js, TypeScript, Javascript, HTML5, CSS3 Styling: Tailwind CSS, CSS Modules Data Viz: Recharts, Highcharts Tools: Vite, Webpack, Figma, Chrome DevTools Testing: Jest, Cypress Why Join ClickPost s Engineering Team? Massive Scale: Design platforms that process over 1 billion events daily using high-throughput systems. End-to-End Visibility: Develop tools and processes that enhance visibility into complex systems, ensuring seamless functionality. Ownership: Take full control of your work and drive impactful projects that fuel both the company s and your growth. You are someone who we can count on to Own - Take end-to-end ownership of our reporting and analytics platform. Teach - Mentor junior engineers, sharing knowledge and fostering their growth. Learn - Stay abreast of emerging technologies to innovate and improve existing systems. Improve - Continuously refine architecture to enhance performance, scalability, and reliability. What you will need to crack this role Strong foundation in React.js, Next.js, HTML5, CSS3, and JavaScript. Ability to build custom, modular UI components and stitch end-to-end user flows. Hands-on experience with charting libraries for analytics (e.g.: Highcharts, Recharts). Basic understanding of testing frameworks like Jest or Cypress and ability to write test cases. Clear communication skills and the ability to work in collaborative teams. Strong initiative, fast learner, and adaptability in high-speed environments. Nice to have: GitHub projects, open-source contributions, or live app experience. What we Offer/ Perks: Paid Internship with potential for full-time employment. Duration: 6 Months Flexible work hours Mentorship from experienced data scientists who are eager to guide you. Hands-on experience working on real business problems that matter. Networking opportunities or team events Dont miss out on the chance to jump-start your career at ClickPost apply now!

As a Lead - Brand Designer at ClickPost, you will be responsible for defining and bringing to life the visual language of our brand across all touchpoints. This role is ideal for a creative visionary with experience in brand identity, graphic design, video design and visual storytelling. You will work closely with the marketing and product teams to ensure that all visual communications reflect our brand values and resonate with our target audience. Your work will involve conceptualizing and executing designs that elevate our brand presence, improve user experience, and enhance overall brand perception. In this role, you will lead the creation of a cohesive visual identity, including brand guidelines, logos, typography, color palettes, and more. You will develop and maintain visual assets for various channels, such as website design, social media, marketing collaterals, and product interfaces. Additionally, you will play a key role in building a visual design team, providing guidance, feedback, and mentorship to ensure that design projects meet the highest standards. You will also collaborate with stakeholders to translate brand strategies into effective creative concepts, ensuring consistency and clarity in messaging. This is a high-impact role where you will have the opportunity to shape the visual identity of ClickPost as we scale and grow in the market. Lead and execute the development of a cohesive visual identity that spans all marketing channels, digital interfaces, and communication materials, ensuring a consistent and memorable brand presence. Establish and enforce brand guidelines to maintain visual coherence across all internal and external communications, empowering the team to produce on-brand assets independently. What we are looking for: 5+ years of experience in brand identity and visual design, with a proven track record of leading creative projects from concept to execution. Ability to lead both static and video creative projects Strong portfolio showcasing experience in brand design, visual storytelling, and digital design. Expertise in design tools such as Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, or Sketch. In sync with the fast-changing AI landscape in the design industry Excellent understanding of typography, color theory, and visual composition. Ability to create brand guidelines, style guides, and other design documentation. Experience in designing for various platforms including web, mobile, print, and social media. Strong leadership and project management skills, with the ability to mentor and guide junior designers. Excellent communication skills to present and articulate design concepts and solutions to stakeholders. Good to Have Experience working in a SaaS or B2B environment. Knowledge of motion graphics, animation, or video editing tools (e.g., After Effects). Experience in UI/UX design for web and mobile interfaces. Understanding of digital marketing strategies and how design impacts engagement and conversions. Previous experience in building and scaling a design team or department. What You Can Expect: Ownership and autonomy : You will have immense ownership and responsibility. You own and drive the execution. Culture : We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks Our team thrives on transparency. Compensation : We offer a competitive salary with performance bonus. Benefits (for full-time roles) : Health insurance Generous vacation policy Learning and development budget Team events and company offsite Company laptop and devices Maternity and paternity benefits