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26 Job openings at PALMONAS
Manager- Marketplaces

Pune, Maharashtra, India

5 years

Not disclosed

On-site

Full Time

Job Title: Manager – Marketplaces Location: Pune, Koregaon Park. Department: Marketing & E-Commerce About Palmonas: Palmonas is a modern demi-fine jewelry brand that blends contemporary design with lasting quality. We are growing rapidly across digital platforms and marketplaces, and we’re looking for driven individuals to scale with us. Role Overview: We are seeking a dynamic and results-oriented Manager – Marketplaces to lead and grow our presence across major e-commerce marketplaces (e.g., Amazon, Myntra, Flipkart, Nykaa Fashion, etc.). You will be responsible for the end-to-end management of marketplace operations, ensuring growth in sales, visibility, and customer experience. Key Responsibilities: Marketplace Strategy & Execution: Develop and execute strategies for marketplace growth, product assortment, pricing, and promotions. Account Management: Manage relationships with category managers and platform stakeholders to ensure strong brand representation and support. Product Listing & Optimization: Ensure accurate and SEO-friendly listings, maintain inventory health, and regularly optimize titles, descriptions, and images. Performance Tracking: Monitor daily sales performance, analyze data, track KPIs (e.g., GMV, conversion rate, return rate), and generate actionable insights. Campaigns & Promotions: Plan and execute promotional campaigns in coordination with marketing and marketplace teams. Inventory & Logistics Coordination: Collaborate with the warehouse and supply chain team to ensure stock availability and timely dispatch. Customer Service Oversight: Address escalated customer concerns and maintain high service quality standards across platforms. Compliance & Policy Management: Ensure adherence to marketplace guidelines and manage penalty prevention and resolution. Requirements: Bachelor's degree in Business, Marketing, or a related field. MBA preferred. 3–5 years of relevant experience managing marketplaces (preferably in fashion, lifestyle, or consumer goods). Strong understanding of marketplace platforms like Amazon, Flipkart, Myntra, and Nykaa Fashion. Analytical mindset with proficiency in Excel, Google Sheets, and e-commerce dashboards. Excellent communication and negotiation skills. Ability to multitask in a fast-paced, performance-driven environment. Show more Show less

CAD Rendering Artist

Pune, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Job Title: CAD Rendering Artist Location: Koregaon Park, Pune Company: Palmonas Industry: Fashion/Jewelry/Lifestyle Employment Type: Full-Time About Palmonas: Palmonas is a premium demi-fine jewelry brand, redefining elegance with quality and affordability. Based in Pune, we bring global trends to Indian consumers with timeless designs, curated collections, and exceptional craftsmanship. Key Responsibilities: Create high-quality 3D CAD models and photorealistic renderings of jewelry products (rings, necklaces, earrings, bracelets, etc.). Interpret design briefs, sketches, and reference materials to develop accurate 3D visuals. Collaborate with the design, marketing, and e-commerce teams to ensure renders align with brand aesthetics. Refine and optimize CAD models for rendering, printing, and manufacturing. Stay updated with the latest trends in jewelry design, CAD software, and rendering techniques. Maintain file organization and version control of all CAD assets. Required Skills & Qualifications: Proficiency in CAD software such as Rhino, MatrixGold, ZBrush, Blender, KeyShot, or similar. Strong understanding of materials, lighting, textures, and jewelry rendering workflows. Portfolio demonstrating experience in jewelry modeling and rendering (compulsory). Bachelor's degree or diploma in Industrial Design, Jewelry Design, 3D Modeling, or related field. Attention to detail, creativity, and a good eye for aesthetics. Ability to work in a fast-paced, collaborative environment. Preferred Qualifications: Previous experience working with a jewelry or fashion/lifestyle brand. Knowledge of manufacturing processes related to jewelry production. Experience with animation or 360° product visualization is a plus. Show more Show less

Legal Associate – Retail

Pune, Maharashtra, India

4 years

Not disclosed

On-site

Full Time

Job Title: Legal Associate – Retail Company: Palmonas Location: Koregaon Park, Pune About Palmonas Palmonas is India’s first demi-fine jewelry brand, offering stylish, high-quality pieces that sit between luxury and fashion. Headquartered in Koregaon Park, Pune, we are redefining how modern women shop for jewelry. With rapid expansion across D2C and offline retail formats, Palmonas is building a strong legal foundation to support its ambitious growth. Role Overview We are looking for a Legal Associate who will support all legal operations related to retail expansion, vendor contracts, compliance, and intellectual property. The ideal candidate will ensure the company’s legal interests are protected while enabling smooth business operations across India. Key Responsibilities  Draft, review, and negotiate lease agreements, retail contracts, vendor agreements, and NDAs.  Handle legal documentation related to retail store openings, partnerships, and asset purchases.  Ensure compliance with local laws, labour regulations, and licensing requirements in all retail locations.  Support legal due diligence for new store locations and vendor relationships.  Liaise with external legal counsel for dispute resolution, statutory notices, and case management.  Manage and renew brand-related IP filings, trademarks, and legal registrations.  Maintain proper documentation, legal database, and contract lifecycle tracking.  Advise internal stakeholders on legal risk mitigation, especially for operations and HR. Requirements  LL.B. from a reputed law school; additional certifications in corporate or commercial law are a plus.  2–4 years of experience in legal roles, preferably with exposure to retail, F&B, or fashion/lifestyle brands.  Strong understanding of contract law, commercial leases, and regulatory compliance.  Proficient in MS Office, document drafting, and negotiation.  Meticulous, proactive, and able to work independently in a fast-paced environment. Show more Show less

Senior Sales Executive

Pune, Maharashtra, India

4 years

Not disclosed

On-site

Full Time

Job Title: Senior Sales Executive Location: Bangalore / Hyderabad Department: Retail Sales Company: Palmonas About Palmonas: Palmonas is a fast-growing demi-fine jewelry brand redefining everyday luxury for modern Indian women. With a strong digital presence and expanding retail footprint, we’re seeking experienced and dynamic Senior Sales Executives to represent our brand in key cities. Key Responsibilities: Greet and assist customers with enthusiasm and product knowledge, creating a luxury customer experience. Drive sales by understanding customer needs and recommending suitable jewelry pieces. Meet and exceed individual and store sales targets. Lead and mentor junior sales staff during shifts, ensuring team performance and service quality. Maintain excellent product knowledge, including features, materials, styling, and care instructions. Handle billing, stock updates, and ensure proper maintenance of the POS system. Ensure store upkeep, cleanliness, and adherence to VM (Visual Merchandising) guidelines. Assist with in-store promotions, new launches, and customer engagement events. Handle customer complaints or concerns professionally and escalate when required. Requirements: Minimum 2–4 years of experience in retail sales, preferably in fashion, lifestyle, or jewelry. Strong interpersonal and communication skills in English and local language (Kannada/Telugu preferred). High level of grooming and personal presentation in line with luxury retail standards. Sales-driven, customer-focused, and result-oriented. Ability to handle fast-paced environments and multitask efficiently. Flexibility to work on weekends, holidays, and rotational shifts. Preferred Qualifications: Experience in premium or luxury brand retailing. Basic knowledge of billing systems and inventory management tools. Proven track record in achieving sales targets and delivering great customer service. Show more Show less

Render Artist

Pune, Maharashtra, India

1 - 3 years

Not disclosed

On-site

Full Time

Job Title: Render Artist Company: Palmonas Location: Koregaon Park, Pune Palmonas, India's first demi-fine jewelry brand, seeks a skilled Render Artist to create photorealistic 3D visualizations of our jewelry. Reporting to the Head of Design within the Design & Product Development Department, you will collaborate with design, marketing, and product teams to showcase Palmonas' collections across e-commerce, marketing, and print. Key Responsibilities: Produce high-quality 3D renders of jewelry (rings, earrings, etc.) for digital platforms, catalogs, and campaigns. Apply appropriate lighting, textures, and materials to achieve realistic, premium finishes. Ensure accurate representation of product details (size, proportions, materials). Manage and maintain asset library with consistent file organization and version control. Revise artwork based on team feedback. Requirements: Degree/diploma in Animation, Product Design, Jewelry Design, or Visual Arts. 1-3 years of 3D rendering or visual merchandising experience (jewelry/fashion preferred). Proficiency in KeyShot, Rhino, Blender, Matrix, or similar software. Strong understanding of 3D lighting, materials, and reflections. Excellent attention to detail and a strong eye for composition and brand aesthetics. Portfolio showcasing relevant rendering work. Show more Show less

Store Layout Designer and Creative

Pune, Maharashtra, India

5 years

Not disclosed

On-site

Full Time

Job Title: Store Layout Designer & Creative Company: Palmonas Location: Koregaon Park, Pune About Palmonas Palmonas is India’s first demi-fine jewelry brand, offering elegant, trend-forward pieces crafted for modern lifestyles. With its head office in Koregaon Park, Pune, Palmonas blends luxury and everyday functionality to create a unique retail experience. As we expand rapidly across India, we’re looking for passionate creatives to shape our in-store brand expression. Role Overview As a Store Layout Designer & Creative, you will conceptualize and develop layouts and visual elements for Palmonas retail stores. This role requires strong design sensibility, spatial awareness, and the ability to translate brand aesthetics into high-impact physical environments. Key Responsibilities  Design store layouts, fixture plans, and visual flow for new Palmonas retail locations.  Collaborate with the Projects, Visual Merchandising (VM), and Branding teams to create cohesive in-store experiences.  Prepare technical drawings, 2D and 3D renders, and mood boards for internal review and vendor execution.  Select materials, finishes, and colors that reflect the brand’s premium yet accessible aesthetic.  Conduct store visits to ensure designs are implemented as per plan and adapt layouts as needed.  Innovate modular retail designs that can be replicated across multiple formats—mall kiosks, high-street stores, and shop-in-shops.  Keep up with retail design trends, customer behavior insights, and competitor layouts to optimize store efficiency and appeal. Requirements  Bachelor’s degree in Interior Design, Architecture, or related field.  3–5 years of experience in retail design, preferably in fashion, lifestyle, Show more Show less

Talent Acquisition Manager

Pune, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Company Description PALMONAS, India’s first demi-fine jewellery brand, designs versatile, high-quality pieces that enhance unforgettable moments and celebrate individual stories. We believe that luxury should be accessible to all, not just a select few. Our mission is to make sophisticated jewellery both affordable and empowering for modern Indian women. Our designs blend global trends with Indian heritage, featuring materials that are tarnish-proof, waterproof, and skin-friendly, perfect for everyday wear and beyond. Role Description This is a full-time, on-site role for a Talent Acquisition Manager located in Pune, Koregaon Park. The Talent Acquisition Manager will be responsible for managing the full life cycle of recruiting, including sourcing, interviewing, and hiring. The role involves developing and implementing employer branding strategies to attract top talent and ensure a positive candidate experience. The Talent Acquisition Manager will collaborate with department heads to understand hiring needs and provide support throughout the recruitment process. Qualifications A bachelor’s degree in Human Resources, Business Administration, or a related field is preferred Min 5+ yrs of Experience in Core Talent Acquisition - Sourcing, Screening, Shortlisting, Interviewing, Candidate onboarding. Expertise in Employer Branding & Campus hiring preferred Strong organisational, MIS & communication skills Ability to work independently and manage multiple priorities and mass hiring Experience with using applicant tracking systems (ATS)/ Linkedin/ Naukri/ Recruitment Consultants/ Campus Experience in the D2C industry and, retail industry is a plus Show more Show less

Assistant Manager – Projects

New Delhi, Delhi, India

4 years

Not disclosed

On-site

Full Time

Job Title: Assistant Manager – Projects Company: Palmonas Locations: Delhi & Bangalore About Palmonas Palmonas is India’s first demi-fine jewelry brand, headquartered in Koregaon Park, Pune. We offer elegant, everyday jewelry that combines luxury design with affordability. With a fast-growing retail footprint across India, Palmonas is building an omnichannel experience that is customer-first, design-led, and operationally seamless. Role Overview The Assistant Project Manager will support and coordinate store setup, interior execution, vendor management, and site supervision for retail expansion in Delhi or Bangalore. This role is critical in ensuring that new stores are delivered on time, within budget, and up to brand standards. Key Responsibilities  Coordinate and execute end-to-end store projects from layout approval to final handover.  Supervise on-site construction work, including civil, electrical, branding, and fixtures.  Liaise with vendors, architects, mall teams, and internal stakeholders for smooth execution.  Maintain project timelines, manage budgets, and track cost sheets with accuracy.  Ensure adherence to design guidelines, brand aesthetics, and functional requirements.  Prepare and share daily/weekly site progress reports with the central project team.  Conduct quality checks during key milestones and ensure proper handover documentation.  Support in sourcing, negotiating, and onboarding local vendors when needed.  Coordinate store opening readiness—fixtures, lighting, branding, IT setup, and snagging.  Travel frequently within the assigned region (Delhi NCR / Bangalore) for site visits and follow-up Requirements  Degree/Diploma in Civil Engineering, Interior Design, Architecture, or related field.  2–4 years of experience in retail fit-outs, store expansion, or project coordination.  Strong knowledge of construction materials, vendors, BOQs, and layout drawings.  Hands-on experience with MS Project, AutoCAD, Excel, and project tracking tools.  Ability to multitask and manage multiple site executions simultaneously.  Excellent communication, vendor negotiation, and documentation skills.  Willingness to travel extensively in the assigned city and nearby regions. Show more Show less

Senior Sales Executive

Ahmedabad, Gujarat, India

3 years

Not disclosed

On-site

Full Time

Job Title: Store Manager or Senior Sales Executive (SSE) Location: SubhDhubhawan (3 Positions), Gandhinagar (3 Positions) Department: Retail Sales Job Description: We are seeking energetic and customer-focused Senior Sales Executives to join our Palmonas retail team. As an SSE, you will play a key role in delivering an exceptional shopping experience, achieving sales targets, and promoting the brand ethos. Key Responsibilities of Senior Sales Executive: · Engage customers with a warm and welcoming attitude. · Assist shoppers in selecting products and styling options. · Meet and exceed daily/weekly sales targets. · Maintain in-store visual merchandising and hygiene. · Process billing and manage POS operations. · Assist in stock receipt, display, and inventory upkeep. Key Responsibilities of Store Manager: · Lead, train, and motivate the store team to drive performance. · Ensure excellent customer service and resolve escalations. · Achieve store sales targets and manage KPIs. · Oversee store operations, stock control, VM, and team schedules. · Liaise with the central team for promotions, campaigns, and reporting. Requirements of Senior Sales Executive: · 1–3 years of retail sales experience (jewelry/fashion preferred). · Strong communication and customer service skills. · Passionate about fashion and styling. · Basic computer skills and comfort with billing systems. Requirements of Store Manager: · 3–5 years of experience in retail store management. · Strong leadership, organizational, and problem-solving skills. · Customer-focused mindset with a drive for results. · Experience with inventory and team management tools. Show more Show less

PR and Media Executive

Pune, Maharashtra, India

3 years

Not disclosed

On-site

Full Time

Job Title: PR and Media Executive Location: Koregaon Park, Pune Department: Marketing & Communications Company: Palmonas – Modern Indian Demi-fine Jewelry Brand Job Summary: Palmonas is looking for a dynamic and creative PR and Media Executive to strengthen brand visibility across digital, print, and influencer-driven platforms. The ideal candidate will manage media relationships, craft compelling stories, drive press outreach, and contribute to building a strong brand image. Key Responsibilities: Develop and implement effective PR strategies in alignment with brand goals. Build and maintain strong relationships with fashion, lifestyle, and jewelry editors, journalists, influencers, and media outlets. Draft and distribute press releases, media kits, brand stories, and PR pitches. Coordinate interviews, features, brand mentions, and coverage in top-tier fashion/lifestyle publications (online and print). Manage and track PR campaigns and monitor media coverage and brand sentiment. Support influencer and celebrity gifting strategies to maximize brand exposure. Collaborate with internal design, marketing, and content teams for campaign rollouts. Organize brand events, pop-ups, and media meet-ups to drive engagement and coverage. Handle media inquiries and crisis communication professionally. Maintain a media database and prepare regular PR performance reports. Key Skills & Requirements: Bachelor's degree in PR, Communications, Journalism, or Marketing. 1–3 years of experience in PR/media for a fashion, lifestyle, or D2C brand. Excellent communication and writing skills. Strong network of media and influencer contacts in the fashion/lifestyle space. Ability to craft compelling brand narratives and pitches. Comfortable working in a fast-paced, deadline-driven environment. Knowledge of PR analytics tools and platforms (e.g., Meltwater, Brandwatch, etc.) is a plus. Show more Show less

Business Analyst

Pune, Maharashtra, India

5 years

Not disclosed

On-site

Full Time

Job Description Position Title - Business Analyst Function/ Department-Analytics Employment Type- Full-time Purpose of the role: Build and operate the data pipelines and analytical workflows that turn raw transaction, inventory and customer data into actionable business insights. Detailed Responsibility: ● Lead end-to-end ETL development in Python or similar frameworks to ingest and transform data from Shopify, POS, WMS and marketplaces ● Perform large-scale data crunching, statistical analysis and cohort segmentation to surface trends in inventory velocity, customer LTV and channel economics ● Translate complex datasets into clear, narrative-driven dashboards and reports (Looker/Tableau/PowerBI) that inform merchandising, pricing and demand-planning decisions ● Automate recurring analysis and data-quality checks to ensure accuracy, timeliness and scalability of insights ● Partner closely with Ops, Merchandising and Finance to define key metrics, frame hypotheses and track impact of strategic initiatives Key Competencies: ● Expert in Python or similar frameworks for data manipulation (pandas, NumPy), SQL(Postgres/MySQL) and building data pipelines ● Strong ability to crunch multi-million-row datasets and perform statistical analysis (regression, time-series, cohort) ● Hands-on with BI tools (Looker, Tableau or PowerBI) and ability to design story-led dashboards ● Curious, hypothesis-driven thinker who can distill complex results into concise business recommendations ● Collaborative communicator, able to present insights to both technical and non-technical stakeholders Experience: ● Mandatory o 3–5 years as a data analyst/scientist in e-commerce or retail, with demonstrable Python or similar projects ● Desirable - o Experience architecting data pipelines end-to-end in a startup o Exposure to machine-learning models for forecasting or customer segmentation Educational Qualification: ● Mandatory - Bachelor’s in Statistics, Mathematics, Computer Science or related Show more Show less

HR Business Partner- Retail

Pune, Maharashtra, India

6 years

Not disclosed

On-site

Full Time

Job Title: HR Business Partner - Retail Location: Pune Reports to: Head of HR Department: Human Resources Type: Full-Time | On-Site + Field Visits About the Role: As a Retail HR Business Partner, you’ll support the rapid growth of our demifine jewellery retail business by working closely with Retail Leadership, Store Managers and central HR. You’ll help shape the people agenda—from manpower planning, steering timely hiring and onboarding to capability building and culture, ensuring every retail employee embodies our brand ethos. This is a high-impact role for someone who thrives in dynamic, fast-paced environments and is passionate about building strong frontline teams. Key Responsibilities: People Partnering  Act as a trusted advisor to store leadership and retail ops teams across multiple locations.  Drive manpower planning, hiring support, and seamless onboarding aligned with store opening timelines.  Coach Store Managers on people leadership, team performance, and conflict resolution. Talent & Capability Building  Identify frontline talent and curate development journeys for Store executives and Managers.  Work with L&D to design and roll out product knowledge, service excellence, and grooming training.  Build frameworks for high-potential identification and succession planning in retail roles. Retail Experience & Culture  Be a custodian of the brand experience across people touchpoints—from first interview to daily rituals.  Promote a culture of high performance, ownership, and customer delight within store teams.  Conduct regular store HR audits and engagement check-ins to gather insights and recommend improvements. Performance & Compliance  Facilitate performance goal-setting and mid-year/annual reviews across retail.  Support the implementation of incentive programs and ensure transparency and fair practices.  Ensure compliance with HR policies, labour laws, and statutory requirements across store locations. HR Operations & Analytics  Oversee HR systems for attendance, leaves, and payroll inputs for store staff.  Maintain updated MIS on attrition, hiring, training, and performance metrics.  Collaborate with internal teams to streamline people processes as the retail footprint scales. Qualifications:  Graduate/Postgraduate in HR, Business Administration, or related field.  4–6 years of HR experience, with 2+ years in a multi-store or retail environment.  Prior experience in fashion, jewellery, or lifestyle retail will be given preference. Who You Are:  A people-first HR professional who understands the nuance of customer-facing teams.  Strong communicator with the ability to influence without authority.  Comfortable travelling to store locations and engaging frontline teams.  Agile, hands-on, and excited to build structure in a scaling environment. Show more Show less

Creative Head

Pune, Maharashtra, India

8 years

None Not disclosed

On-site

Full Time

Job Title: Creative Head Location: KP, Pune Department: Creative & Brand Strategy About Palmonas: Palmonas is India’s leading demi-fine jewelry brand blending elegance, affordability, and innovation. With a strong focus on brand storytelling and design-led growth, we are looking for a Creative Head to lead the vision and execution of all things creative. Role Overview: We’re seeking a bold, strategic, and hands-on Creative Head who can own the visual and narrative language of Palmonas across all brand touchpoints. You’ll be responsible for leading a multidisciplinary creative team, driving campaigns, shaping brand identity, and delivering compelling stories that emotionally connect with our audience. Key Responsibilities: Define and lead the creative vision and direction for Palmonas across digital, print, packaging, visual merchandising, and campaign shoots. Conceptualize and execute brand campaigns, product launches, seasonal promotions, and digital storytelling. Oversee and guide the content, graphic design, video, and styling teams to maintain high creative standards and brand consistency. Collaborate with marketing, product, and e-commerce teams to ensure cohesive storytelling across customer journeys. Supervise all photoshoots, video shoots, campaign lookbooks, and influencer content with a strong visual narrative. Innovate new formats of content – reels, stories, mailers, and product-led storytelling tailored to Instagram, YouTube, and website. Maintain an updated visual brand identity guide and ensure its execution across all channels. Analyze creative performance and lead iterative improvements based on data and feedback. Requirements: Bachelor’s or Master’s degree in Design, Advertising, Communication, or related fields. 6–8 years of proven experience in a creative leadership role, preferably in fashion, beauty, lifestyle, or D2C brands. Strong aesthetic sensibility and deep understanding of design, content, and storytelling. Hands-on experience leading creative direction for campaigns, brand identity, and production. Proficiency in Adobe Creative Suite, Canva, and content visualization tools. Excellent communication, leadership, and project management skills. Preferred: Experience working with a premium or luxury fashion/lifestyle brand. Ability to work under tight deadlines in a fast-paced, high-growth startup environment. Strong portfolio showcasing campaigns, social content, and visual branding work.

Customer Service Head

Pune, Maharashtra, India

7 years

None Not disclosed

On-site

Full Time

Job Title: Customer Service Head Location: Koregaon Park, Pune Department: Customer Service Type: Full-Time | On-Site Working Days: Monday - Saturday Shift Timing: 10 AM TO 7 PM About Palmonas: Palmonas is a fast-growing demi-fine jewelry brand redefining everyday luxury. We pride ourselves on exceptional customer experiences and are looking for a Customer Service Head to lead our support team and elevate our customer satisfaction standards. Role Overview: The Customer Service Head will be responsible for managing the entire customer experience journey at Palmonas. This includes overseeing day-to-day support operations, building customer-centric strategies, managing escalations, and ensuring a seamless post-purchase experience across all touchpoints. Key Responsibilities:  Lead and manage the customer service team, including hiring, training, and performance management.  Set and monitor KPIs for customer support (TAT, CSAT, NPS, etc.) and ensure service excellence.  Handle escalated issues and provide resolution with a problem-solving and empathetic approach.  Develop customer experience SOPs and maintain service quality standards across channels (Email, WhatsApp, Instagram DMs, and Calls).  Coordinate with logistics, operations, and warehouse teams to resolve order-related issues efficiently.  Collaborate with marketing and product teams to integrate customer feedback into brand strategy and improvements.  Maintain CRM tools, ticketing systems, and generate regular customer service reports for management review.  Innovate and implement scalable processes to handle increasing customer volume while maintaining personalized service.  Drive loyalty, retention, and post-purchase engagement through superior customer experience. Requirements:  Bachelor’s degree in Business, Communications, or a related field. MBA preferred.  5–7 years of experience in customer service, with at least 2 years in a leadership role (preferably in D2C, fashion, or lifestyle brands).  Excellent communication, interpersonal, and conflict resolution skills.  Strong understanding of CRM and customer support tools like Freshdesk, Zoho, Intercom, etc.  Data-driven mindset with experience in handling high-volume customer interactions.  Ability to lead and motivate a team in a fast-paced environment. Preferred:  Experience in e-commerce or luxury/fashion D2C brands.  Familiarity with returns, exchanges, order fulfilment and end-to-end customer journey management.

Senior Sales Executive

Ahmedabad, Gujarat, India

3 years

None Not disclosed

On-site

Full Time

Job Title: Senior Sales Executive (SSE)/ Sales Executive (SE) Location: Sindhu Bhawan (3 Positions), Gandhinagar (3 Positions) Department: Retail Sales Job Description: We are seeking energetic and customer-focused Senior Sales Executives to join our Palmonas retail team. As an SSE, you will play a key role in delivering an exceptional shopping experience, achieving sales targets, and promoting the brand ethos. Key Responsibilities of Senior Sales Executive: · Engage customers with a warm and welcoming attitude. · Assist shoppers in selecting products and styling options. · Meet and exceed daily/weekly sales targets. · Maintain in-store visual merchandising and hygiene. · Process billing and manage POS operations. · Assist in stock receipt, display, and inventory upkeep. Requirements of Senior Sales Executive: · 1–3 years of retail sales experience (jewellery /fashion preferred). · Strong communication and customer service skills. · Passionate about fashion and styling. · Basic computer skills and comfort with billing systems.

UI/UX Designer

Pune, Maharashtra, India

5 years

None Not disclosed

On-site

Full Time

Position Title UI/UX Designer Function/Department- Analytics Employment Type- Full-time Level Mid Senior Created by: Akhil Sharma Reporting Manager Product Manager Purpose of the role: Craft intuitive, visually engaging interfaces and end-to-end user experiences for Palmonas e-commerce platform, retail dashboards and customer touchpoints; drive consistency through a scalable design system and champion user-centered design across teams. Detailed Responsibility: ● Lead the full design lifecycle: from user research (surveys, interviews, usability tests) through wireframing, prototyping and high-fidelity mockups ● Develop and maintain a cohesive design system (components, patterns, guidelines) in Figma or Sketch ● Create interactive prototypes to validate flows and gather stakeholder feedback prior to development ● Collaborate closely with product managers, engineers and analysts to translate requirements and data insights into delightful experiences ● Conduct A/B testing or usability studies to measure and iterate on design effectiveness ● Ensure all UI deliverables meet accessibility standards (WCAG) and responsive design best practices ● Document design decisions, maintain version control and support developer handoffs with clear specs Key Competencies: Job related (Functional/ Technical) Behavioral Competencies: ● Expert in Figma, Sketch or Adobe XD; proficiency in prototyping tools ● Strong understanding of UX research methods, information architecture and interaction design ● Familiarity with HTML/CSS fundamentals and developer handoff workflows ● Empathetic, user-obsessed mindset with strong visual communication skills ● Collaborative, feedback-driven approach and ability to articulate design rationale clearly Experience: ● Mandatory o 3–5 years of professional UI/UX design experience, ideally with consumer-facing web and mobile products o Portfolio showcasing end-to-end design projects, including user research and iterative refinements ● Desirable - o Experience building or scaling a design system in a startup environment o Exposure to e-commerce or retail technology interfaces Educational Qualification: ● Mandatory -Bachelor’s in Engineering, Business, Design or related

Assistant Merchandise Planning & Buying

Pune, Maharashtra, India

3 years

None Not disclosed

On-site

Full Time

Job Description Position Title- Assistant Merchandise Planning & Buying Background - Jewelry (LGD & GOLD) Function/ Department- B&M Employment Type - Full Sub-Function- Merchandise Planning & Buying Palmonas is a Pune-based Indian demi-fine jewellery brand founded in 2022 by Pallavi Mohadikar and Dr. Amol Patwari, with Shraddha Kapoor later joining as a co-founder. The brand's mission is to make luxury jewellery affordable for the modern Indian woman. Palmonas offers a range of demi-fine jewellery, including necklaces, rings, bracelets, earrings, and mangalsutras, made from stainless steel and sterling silver with a gold vermeil coating. Purpose of the role: To craft and plan the right product/ merchandise mix for regional markets, driving category and merchandising initiatives in stores and ensuring enhanced delivery of merchandising metrics (Category and Inventory) for their markets especially through effective store and regional interventions - impact to be seen across jewellery profitable category share, inventory turn, stock aging and effective working capital management. Detailed Responsibility: - Determining the optimum stock levels, variant mix, width and depth of stock for each store. - Configuring a back-end for replenishment. - Monitor the weekly position on sale and stock and replenishing each store. - Replenishment plan for each store from the bin, indenting for the bin and monitoring the same. - Review the assortment every quarter taking into account new product introductions for the new quarter, sales trends of the immediate past and qualitative feedback from each store. - Preparing reports at regular intervals as required. - Tracking gross margins delivery as per plan. - Implementation of new tools - Travel required based upon business needs. Key Competencies: Behavioral Competencies: 1. Topline of stores. 2. Product mix sold Vs plan. 3. Stock turn. 4. Allocation & Replenishment Experience: Mandatory: 3 - 4 Years Desirable: 3 + Years Educational Qualification: Mandatory: NIFT/MBA/PEARL Desirable: NIFT/MBA/PEARL

Quick Commerce Executive

Pune, Maharashtra, India

3 years

None Not disclosed

On-site

Full Time

Job Title: Quick Commerce Manager / Executive Location: Koregaon Park, Pune Department: E-commerce About the Role: We are looking for a highly motivated and detail-oriented professional to lead and execute our quick commerce operations. The role involves managing real-time inventory, ensuring rapid order fulfillment, improving delivery efficiency, and optimizing last-mile logistics in a fast-paced environment. Key Responsibilities: Manage daily operations of the quick commerce vertical including inventory planning, vendor coordination, advertisement and order management. Ensure high availability of stock and reduce order cancellations. Monitor and optimize delivery TAT (Turn Around Time) to ensure deliveries within 10–30 minutes. Collaborate with warehouse and dark store teams to maintain efficient picking and dispatch processes. Work closely with marketing and product teams to launch campaigns and drive user acquisition and retention. Analyze operational data to identify performance bottlenecks and improve KPIs like order fulfillment rate, delivery speed, and customer satisfaction. Implement SOPs and technology solutions to streamline processes. Lead, hire, and train a team of delivery partners and warehouse executives (if applicable). Manage relationships with third-party logistics partners and internal fleet. Drive cost efficiency while ensuring exceptional service levels. Key Requirements: Bachelor's degree in Business, Supply Chain, Operations or related field (MBA preferred). 2–3 years of experience in Quick-commerce. Strong understanding of last-mile logistics and inventory management. Proficient in data analysis and operational metrics (Excel, dashboards, etc.). Ability to work in a high-pressure, time-sensitive environment. Excellent leadership, communication, and problem-solving skills. Prior experience with Quick Commerce platforms like Blinkit, Zepto, Instamart, Swiggy or Dunzo is a plus.

Customer Service Executive (D2C)

Pune, Maharashtra, India

2 years

None Not disclosed

On-site

Full Time

Job Title: Customer Service Executive Location: Koregaon Park, Pune Company: Palmonas Job Description: We are hiring a Customer Service Executive to manage customer interactions across our D2C channels. The ideal candidate must have prior experience working with a D2C (Direct-to-Consumer) brand . Applications without D2C experience will not be considered . Key Responsibilities: Respond to customer queries via email, chat, calls, and social media Handle order tracking, return/exchange, refund, and complaint resolutions Coordinate with internal teams (warehouse, logistics, product) to resolve customer issues Ensure timely follow-ups and maintain high customer satisfaction levels Log all customer interactions in the CRM system and ensure accuracy Monitor and escalate recurring issues for process improvements Requirements: Mandatory experience with a D2C brand (minimum 2 year) Excellent written and verbal communication skills Strong understanding of customer support tools (Freshdesk, Zendesk, etc.) Problem-solving attitude and ability to work under pressure Familiarity with platforms like Shopify, WooCommerce, etc. is a plus

Executive Assistant to Chief Executive Officer

Pune, Maharashtra, India

5 years

None Not disclosed

On-site

Full Time

Job Description Position Title- Executive Assistant to Founders Department- Founder's Office Employment Type- Full-time Purpose of the role: Provide high-caliber administrative and strategic support to Pallavi, enabling efficient execution of day-to-day responsibilities and long-term initiatives. Act as a trusted partner to streamline communications, manage priorities, and drive special projects. Detailed Responsibility: ● Calendar & Travel Management: Coordinate a complex, multi-time-zone schedule, including board meetings, investor calls, retail site visits and off-site events; arrange detailed travel itineraries and accommodations. ● Communications: Draft, proofread and manage correspondence (emails, presentations, memos) on behalf of Pallavi; serve as a gatekeeper to prioritize and route inquiries. ● Meeting Coordination: Prepare meeting agendas, collate briefing materials and take concise action-oriented minutes; follow up on deliverables with cross-functional teams. ● Project Support: Drive special projects—retail expansion rollouts, investor due diligence, strategic partnerships—by tracking milestones, coordinating stakeholders and surfacing risks. ● Information Management: Maintain organized digital and physical filing systems for contracts, term sheets, board materials and confidential documentation; ensure data integrity and security. ● Stakeholder Liaison: Act as first point of contact for internal leadership, investors and external partners; cultivate relationships with discretion and professionalism. ● Operational Excellence: Identify process improvements to enhance the efficiency of the Founder’s Office; implement tools (Asana, Notion, Slack workflows) to automate routine tasks. Key Competencies: Job related (Functional/ Technical) Behavioral Competencies: ● Expert in calendar systems (Google Calendar/Outlook), travel-booking platforms ● Exceptional organizational skills, high attention to detail and the ability to and MS Office (Word, Excel, PowerPoint) or Google Workspace. ● Strong communication, discretion handling confidential matters and a collaborative, “get-it-done” attitude. ● Familiarity with project-management tools (Asana, Notion, Trello) and basic data reporting. Experience: ● Mandatory o 5 years as an Executive or Personal Assistant supporting C-suite executives, preferably in a high-growth startup or fast-paced environment. ● Desirable - o Exposure to retail, e-commerce or consumer brands. o Experience coordinating investor or board-level activities. Educational Qualification: ● Mandatory - Bachelor’s degree in Business Administration, Communications or related field.

PALMONAS

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