Job Title: HR Business Partner - Retail Location: Pune Reports to: Head of HR Department: Human Resources Type: Full-Time | On-Site + Field Visits About the Role: As a Retail HR Business Partner, you’ll support the rapid growth of our demifine jewellery retail business by working closely with Retail Leadership, Store Managers and central HR. You’ll help shape the people agenda—from manpower planning, steering timely hiring and onboarding to capability building and culture, ensuring every retail employee embodies our brand ethos. This is a high-impact role for someone who thrives in dynamic, fast-paced environments and is passionate about building strong frontline teams. Key Responsibilities: People Partnering  Act as a trusted advisor to store leadership and retail ops teams across multiple locations.  Drive manpower planning, hiring support, and seamless onboarding aligned with store opening timelines.  Coach Store Managers on people leadership, team performance, and conflict resolution. Talent & Capability Building  Identify frontline talent and curate development journeys for Store executives and Managers.  Work with L&D to design and roll out product knowledge, service excellence, and grooming training.  Build frameworks for high-potential identification and succession planning in retail roles. Retail Experience & Culture  Be a custodian of the brand experience across people touchpoints—from first interview to daily rituals.  Promote a culture of high performance, ownership, and customer delight within store teams.  Conduct regular store HR audits and engagement check-ins to gather insights and recommend improvements. Performance & Compliance  Facilitate performance goal-setting and mid-year/annual reviews across retail.  Support the implementation of incentive programs and ensure transparency and fair practices.  Ensure compliance with HR policies, labour laws, and statutory requirements across store locations. HR Operations & Analytics  Oversee HR systems for attendance, leaves, and payroll inputs for store staff.  Maintain updated MIS on attrition, hiring, training, and performance metrics.  Collaborate with internal teams to streamline people processes as the retail footprint scales. Qualifications:  Graduate/Postgraduate in HR, Business Administration, or related field.  4–6 years of HR experience, with 2+ years in a multi-store or retail environment.  Prior experience in fashion, jewellery, or lifestyle retail will be given preference. Who You Are:  A people-first HR professional who understands the nuance of customer-facing teams.  Strong communicator with the ability to influence without authority.  Comfortable travelling to store locations and engaging frontline teams.  Agile, hands-on, and excited to build structure in a scaling environment. Show more Show less