Senior Sales Executive

Job Description

Job Title: Senior Sales Executive Location: Bangalore / Hyderabad Department: Retail Sales Company: Palmonas About Palmonas: Palmonas is a fast-growing demi-fine jewelry brand redefining everyday luxury for modern Indian women. With a strong digital presence and expanding retail footprint, we’re seeking experienced and dynamic Senior Sales Executives to represent our brand in key cities. Key Responsibilities: Greet and assist customers with enthusiasm and product knowledge, creating a luxury customer experience. Drive sales by understanding customer needs and recommending suitable jewelry pieces. Meet and exceed individual and store sales targets. Lead and mentor junior sales staff during shifts, ensuring team performance and service quality. Maintain excellent product knowledge, including features, materials, styling, and care instructions. Handle billing, stock updates, and ensure proper maintenance of the POS system. Ensure store upkeep, cleanliness, and adherence to VM (Visual Merchandising) guidelines. Assist with in-store promotions, new launches, and customer engagement events. Handle customer complaints or concerns professionally and escalate when required. Requirements: Minimum 2–4 years of experience in retail sales, preferably in fashion, lifestyle, or jewelry. Strong interpersonal and communication skills in English and local language (Kannada/Telugu preferred). High level of grooming and personal presentation in line with luxury retail standards. Sales-driven, customer-focused, and result-oriented. Ability to handle fast-paced environments and multitask efficiently. Flexibility to work on weekends, holidays, and rotational shifts. Preferred Qualifications: Experience in premium or luxury brand retailing. Basic knowledge of billing systems and inventory management tools. Proven track record in achieving sales targets and delivering great customer service. Show more Show less