5676 Zendesk Jobs - Page 3

About the Position Our Client Support Associates work to help advocate and troubleshoot for FiscalNote’s platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it’s up to our Client Support Associates to ensure that at the end of every interaction, clients are resolute in their decision to partner with FiscalNote. About the Client Support Team The FiscalNote Client Support team is dedicated to providing a holistic, supportive experience to our clients. From onboarding to crafting strategic best practices to comprehensive technical support, the...

About Recooty Recooty is the world’s easiest recruiting software, helping thousands of growing businesses find and hire great talent. We are looking for a dynamic, versatile Customer Success Specialist to act as the "face" of our platform. In this role, you will bridge the gap between our product and our users, guiding them from their very first visit all the way to becoming a successful, paid customer. The Role This is the perfect role for a generalist who hates doing the same thing all day. You will own the "front door" of Recooty. One hour you might be closing a deal on a live demo, the next you might be helping a user troubleshoot via chat, or ensuring the quality of jobs posted on our p...

Be a part of a high-growth Customer and Employee Experience consulting firm that’s redefining digital engagement. Recognized by Inc. 5000, Great Place to Work and Deloitte Technology Fast 500 North America as one of the fastest-growing companies, Altudo offers an environment where innovation, learning, and growth go hand in hand. The Altudo Product Division(Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Similarweb, GWI, Zendesk, Salesforce, ...

Requirements Description and Requirements Role: Business Analyst Work Location: Gift City, Gandhinagar Working Mode: 5 Days Work from office Experience Required: 5 + Year Shift Timings: 12 pm to 1 pm IST (May vary depending upon the work requirement) Key Skills: Candidate should have experience working in BPO / Call center domain and should have worked with Looker Studio and Google Sheets etc.) with the ability to create charts, graphs, pivot tables, and complex formulas Job Description: The Business Analyst currently serves under the direction of the Business Analytics and Tools Enablement (BATE) Team Lead supporting the Operations. They are the data specialists who contribute to organizati...

Company Details FlexAI is a Paris-based AI infrastructure company revolutionizing how artificial intelligence workloads are built, deployed, and scaled. Founded by industry veterans from Apple, NVIDIA, Intel, and Tesla, FlexAI aims to eliminate the infrastructure challenges faced by AI teams, allowing them to focus on innovation instead of managing compute resources. The company provides a Workload-as-a-Service (WaaS) platform that enables seamless deployment and scaling of AI workloads across any cloud, any architecture, and any hardware . By abstracting away the complexity of infrastructure, FlexAI ensures faster job launches, higher GPU utilization (90%+), and significant cost savings com...

About AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp. Although we are leading WhatsApp-based Marketing & Engagement platform, helping businesses scale their customer communication and drive substantial revenue growth. We work with top brands, enabling them to harness the power of WhatsApp Business API for marketing, sales, and customer engagement. We’re looking for an Operations Executive – Customer Onboarding who will play a key role in ensuring a seamless and ef...

About AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp. Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing 800 Crores+ WhatsApp Messages exchanged between Businesses and Users via AiSensy per year Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more High Impact as Businesses drive 25-80% Revenues using AiSensy Platform Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors....

Location: Navrangpura, Ahmedabad Department: Customer Support About JVS Technologies: JVS Technologies is a leading organization in the healthcare and IT sector , providing innovative software solutions to hospitals, clinics, and diagnostic centers. With a strong focus on customer satisfaction and technology-driven services, we aim to deliver seamless support and high-quality service to our clients. We are looking for a Support Manager to strengthen our customer support operations. Job Summary: The Support Manager will oversee the day-to-day operations of the support department, including managing the support team, handling escalations, and ensuring service excellence. The ideal candidate wi...

Job Title: Assistant Manager - Returns Location: Gurugram, India Reporting to: Manager, Returns About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for an Assistant Manager, Returns who can help us move even faster. noon’s mission: Every door, every day. What you'll do: Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. Role Overview:...

Job Description Job Title: Problem Manager – ITSM Location: India (Pune) – Hybrid Department: Employee Services Technology & Operations Love solving puzzles and getting to the real root cause? Zendesk is looking for a Problem Manager who thrives on uncovering patterns, driving systemic fixes, and preventing incidents before they happen. This role is critical to building a proactive, data-driven IT operations culture—reducing recurring issues, stabilizing key platforms, and improving the employee experience. The Role The Problem Manager will be responsible for the end-to-end lifecycle of problem management across Zendesk’s internal IT services. This includes identifying, analyzing, and elimin...

Job Description Job Title: Observability & Monitoring Engineer Location: India Department: Employee Services Technology & Operations (ESTO) – ITSM & Service Operations Love making complex systems feel simple and reliable? We’re looking for an Observability & Monitoring Engineer who is equal parts builder and detective—someone who instruments services end-to-end, shines a light on blind spots, and turns noise into actionable signals. You’ll help us evolve a modern RunOps capability that improves reliability, reduces toil, and elevates the employee experience across Zendesk. About Zendesk At Zendesk, we believe outstanding customer and employee experiences start with great service and resilien...

About Us Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s. Job Description We are seeking a skilled Product Support Engineer to join our support team and assist customers by resolving technical issues through ticket-based support. The idea...

Job Description Job Title: Observability & Monitoring Engineer Location: India Department: Employee Services Technology & Operations (ESTO) – ITSM & Service Operations Love making complex systems feel simple and reliable? We’re looking for an Observability & Monitoring Engineer who is equal parts builder and detective—someone who instruments services end-to-end, shines a light on blind spots, and turns noise into actionable signals. You’ll help us evolve a modern RunOps capability that improves reliability, reduces toil, and elevates the employee experience across Zendesk. About Zendesk At Zendesk, we believe outstanding customer and employee experiences start with great service and resilien...

Job Description Job Title: Problem Manager – ITSM Location: India (Pune) – Hybrid Department: Employee Services Technology & Operations Love solving puzzles and getting to the real root cause? Zendesk is looking for a Problem Manager who thrives on uncovering patterns, driving systemic fixes, and preventing incidents before they happen. This role is critical to building a proactive, data-driven IT operations culture—reducing recurring issues, stabilizing key platforms, and improving the employee experience. The Role The Problem Manager will be responsible for the end-to-end lifecycle of problem management across Zendesk’s internal IT services. This includes identifying, analyzing, and elimin...

Be a product expert, assisting new and existing professionals with queries related to our offerings. Respond to calls and emails from professionals, ensuring prompt and effective resolution of their concerns. Utilize the Zendesk ticketing system to reply to customer emails and manage support tickets. Handle unresolved questions and escalate issues when necessary. Identify and execute sales opportunities where applicable. Ensure all Customer Success KPIs are consistently met. Deliver satisfactory resolutions to issues within the specified Turnaround Time (TAT). Maintain high levels of service delivery and customer satisfaction. Required Skills : Strong proficiency in spoken and written Englis...

About The Position Our Client Support Associates work within Client Success to help advocate and troubleshoot for FiscalNote’s platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it’s up to our Client Support Associates to ensure that at the end of every interaction, clients are resolute in their decision to partner with FiscalNote. About The Client Support Team The FiscalNote Client Support team is dedicated to providing a holistic, supportive experience to our clients. From onboarding to crafting strategic best practices to comprehensive ...

You are a young team of designers, developers, content writers, growth marketers & accountants on a mission to simplify taxes for all. With your business scaling up, you continue to build a culture that emphasizes on growth and development of each individual through well-designed internship programs, jam sessions, mentorships, and much more. As a Customer Success Representative at Quicko, you will largely be responsible for addressing all the customer requirements and reaching out to all inbound leads. Quicko is primarily looking for someone who is empathetic to all the customers. Your key responsibilities will include: - Maintaining and preparing reports on a regular basis - Developing stra...

Key Responsibilities: CRM Development & Implementation ? Implement, customize, and optimize CRM platforms (Salesforce, Zendesk, Kustomer, Zoho, or other populer). ? Participate in implementing new CRM systems or migrating from legacy solutions. ? Build integrations between CRM and internal/external applications. ? Configure CRM workflows, data models, and automation processes to improve usability and efficiency. Software Engineering ? Design and develop backend services and microservices using Java and Python. ? Build APIs and connectors to integrate CRM with third-party platforms. ? Write high-quality, maintainable, and secure code following best practices. ? Contribute to CI/CD pipelines, ...

About The Position Our Client Support Associates work to help advocate and troubleshoot for FiscalNote’s platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it’s up to our Client Support Associates to ensure that at the end of every interaction, clients are resolute in their decision to partner with FiscalNote. About The Client Support Team The FiscalNote Client Support team is dedicated to providing a holistic, supportive experience to our clients. From onboarding to crafting strategic best practices to comprehensive technical support, the...

About Us WeWork India is one of India's leading flexible workspace operators Great Place To Work certified (Nov 2024 Nov 2025), aimed at creating flexible workspace solutions for companies of all sizes. Since its inception in India in 2016, WeWork India has expanded across 68 operational centres in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad. WeWork India meets distinct workspace needs, for various businesses. WeWork India strives to provide customised and curated solutions for various office space needs through its products and solutions. At WeWork India, we're driven by collaboration, creativity, and a shared vision to redefine the future of work. If you're ...

About Us: We work for a US-based Company, Harris Freeman, which is home to a portfolio of heritage tea brands that were transforming into success stories. Our India HQ is in Kolkata, and our team is passionate about growth, performance, and optimisation. We are seeking a Customer Support & E-Commerce Associate for our E-Commerce and Retail Distribution business. Key Responsibilities: Respond to customer calls, tickets, and social media inquiries with professionalism and U.S. customer understanding. Create and manage orders in Shopify , Zendesk , and marketplaces (Amazon, Walmart). Handle cancellations, replacements, returns, and refunds per policy. Register and resolve complaints; escalate w...

Position : Customer Support Executive Location : Remote/Rotational Shifts Experience : 1+ Years Salary : Up to ?6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and manage cash flow more efficiently. Role Summary We are seeking a Customer Support Executive who is empathetic, solution-driven, and an excellent communicator. You'll be part of a collaborative support team providing high-quality assistance to global customers, particularly in North America, the UK, and...

Job Title: Assistant Manager CX Location: MIDC, Andheri East Experience: Min 5 Years Website: https://www.lovelocal.in About LoveLocal: LoveLocal (formerly known as m.Paani) is bringing your Trusted Local Shops Online and empowering them to deliver the neighbourhood shopping experience of the future. Online Ordering, Fastest delivery, Exciting Offers and Savings, Digital Payments and much more. Order all your daily essentials in one place - groceries, fresh fruits and vegetables, OTC Medicines, Dairy Products, Home & Personal Care Products and a lot more! LoveLocal is looking for an Assistant Manager Customer Experience to lead and scale our customer support operations. The role requires str...

About the Job Were looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans. As Senior Technical Associate, You Will Identify product issues and improvement opportunities Analyze data to understand emerging trends to either suggest improvements (or) escalate this to the product team Coordinate end to end incidents by identifying and reporting to appropriate teams to reduce the impac...

Role Responsibilities Application/Technical Support: Respond to inbound support requests via help desk platforms (e.g., Zendesk), phone, email, or chat. Triage and prioritize assistance needed, and resolve issues related to software, hardware, or system usage. Training & Guidance: Provide baseline training and guidance to clients and providers on ServiceChannel applications Issue Identification & Escalation: Identify system issues, document and report them to the Development Team, and escalate unresolved or complex cases to higher-level support or engineering teams. Documentation: Maintain accurate records of support interactions, document solutions, and contribute to the knowledge base. Cus...