4157 Zendesk Jobs - Page 3

We have an Excellent Opportunity for Candidates for Two WheelerAutomobile Technician/Advisor/Floor Supervisor Role for Yamaha and Honda Showroom and Service Centre Role: Automobile Technician/Advisor/Floor Supervisors Roles and Responsibilities: - 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyze and Diagnose the Scooter to identify number and type of repairs applicable Update the diagnosis re...

About the Role: We’re looking for a proactive and customer-focused Customer Support Executive to join our growing team. You will be the first point of contact for our users, ensuring seamless communication across IVR, WhatsApp, RCS, email, and other digital channels. The ideal candidate has excellent communication skills, a problem-solving mindset, and the ability to work efficiently in a fast-paced, tech-enabled environment. Key Responsibilities: Customer Interaction & Support Handle incoming and outgoing customer calls through IVR systems with professionalism and empathy. Manage customer queries, complaints, and feedback via WhatsApp Business, RCS, chat, and email channels. Resolve custome...

Job Title: Customer Success Manager (CSM) Location: Visakhapatnam Department: Customer Success Reports To: CEO About the Role We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Key Responsibilities • Serve as the primary point of contact for assigned clients, managing onboarding, retention, and overall customer satisfaction. • Develop a deep understanding of Revidd’s ...

The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future ...

The ideal candidate is an energetic self-starter. You will be the face of an upcoming fintech company – you will own the customer relationship from the very beginning. You will interact with customers who are emailing, calling, and texting about product questions and account/transaction inquiries. It's important that you can work during Pacific U.S. time zone hours. Come join a team of intelligent, fast-paced and mission-driven team!! About the Position: Customer Support plays an indispensable role in our success as a company. You will be the voice of the company, helping our customers have a positive experience. You must be calm, caring, and compassionate, and have a strong sense of empathy...

In this role, you will: Team Leadership & Development: Build, lead, mentor, and scale a high-performing Post-Sales Systems Engineering team in Bengaluru. Foster a culture of collaboration, innovation, accountability, and excellence, embedding Samsaras cultural principles within the India-based engineering team. Oversee resource allocation, performance management, and professional development for your engineering team. Post-Sales Systems Strategy & Technical Execution: Contribute to defining and executing the technical strategy for Post-Sales systems (e.g., Customer Support, Success, Experience platforms), collaborating with leadership to align with global business objectives and the customer...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

About HelioAi.tech HelioAi.tech is an AI-native Support & Sales suite for e-commerce brands. We unify Shopify, WhatsApp, web chat, and email to recover carts, deflect tickets, and drive revenue. We ship fast, partner closely with D2C operators, and are scaling globally. Role overview We’re hiring a full-cycle Account Executive to own discovery → demo → negotiation → close, with an EMEA focus. You’ll collaborate with founders, Product, and Growth, shaping our playbook, pipeline discipline, and outbound motions. What you’ll do Own the full sales cycle: qualify, discover, tailor demos, craft proposals, negotiate, and close. Prospect creatively via LinkedIn, email, and phone to build a healthy p...

Job Summary: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven leadership skills to guide project teams, manage stakeholders, and ensure successful, on-time, and within-budget project delivery. You will bridge the gap between business requirements and technical imp...

Job Summary: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven leadership skills to guide project teams, manage stakeholders, and ensure successful, on-time, and within-budget project delivery. You will bridge the gap between business requirements and technical imp...

Job Summary: We are seeking an experienced and highly motivated Delivery Lead to spearhead the successful implementation of Google Contact Center AI (CCAI) solutions, with a strong emphasis on CCAI Agent Assist and Dialogflow (ES/CX) . This role is critical in bridging the gap between solution design and technical execution. The Delivery Lead will be responsible for leading project teams, managing client relationships, and ensuring the on-time, on-budget, and high-quality delivery of complex conversational AI and agent augmentation projects. You will act as the primary point of contact for project stakeholders, proactively identifying and mitigating risks, and ensuring that strategic objecti...

As a customer-facing professional working in the Business Process Outsourcing (BPO), Aviation, and Hospitality sectors in India, your role involves providing high-volume, SLA-driven customer support through voice, email, and chat channels. You will be responsible for delivering timely, accurate, and empathetic customer support, managing ticket lifecycles, resolving inquiries and complaints, and handling transactional activities. Additionally, you will monitor performance metrics, identify customer pain points, and collaborate with product and operations teams for process improvements. Key Responsibilities: - Deliver timely, accurate, and empathetic customer support via voice, email, and chat...

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here ...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won't just be answering queries, you'll be solving real problems, collaborating cross-functionally, and ensuring our customers feel heard, valued, and supported. Your mission will be to manage customer conversations across tickets, chats and calls with care and precision, ensuring we're not only meeting timelines but exceeding expectations. You'll work closely with product and engineering teams t...

Job Title : Integration Specialist/Expert - Manager Location : Mumbai We are seeking a proactive and detail-oriented Integration Specialist/Expert to manage and support customer integrations after the project handover phase. You will be the primary point of contact for internal business stakeholders (operations, account management, IT etc.) transitioning from implementation to live operation, ensuring smooth onboarding, resolving post-deployment issues, and helping customers get the most value from their integration with our platform/products. Key Responsibilities: Serve as the main liaison for business stakeholder post-project delivery to support successful operational integration. Monitor,...

Who We Are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our nex...

The Customer Support Team Lead is responsible for supervising a team of customer support representatives, ensuring they deliver excellent service, meet KPIs, and follow company policies and procedures. This role acts as the bridge between frontline agents and support management, facilitating team performance, coaching, and day-to-day operations. What you'll do Oversee daily operations of the customer support team Monitor agent performance, provide feedback, and conduct regular coaching sessions. Ensure SLAs (Service Level Agreements) and KPIs (e.g. CSAT, FRT, TAT) are met. Handle escalated customer issues with professionalism and resolution-focused communication. Collaborate with other depar...

Industry & Sector: Business Process Outsourcing (BPO) / Customer Experience Services supporting retail, fintech and SaaS clients across India. We deliver omnichannel, on-site customer support focused on rapid resolution, accuracy and measurable customer satisfaction. This role sits at the frontline of service delivery and operational excellence. Primary Title: Customer Service Representative About The Opportunity Career Bloc is hiring an on-site Customer Service Representative in India to join a fast-paced customer operations team. You will handle inbound customer interactions across phone, email and chat, using modern CRM and ticketing platforms to resolve issues, drive First Contact Resolu...

Industry & Sector: Business Process Outsourcing (BPO) / Customer Experience Services supporting retail, fintech and SaaS clients across India. We deliver omnichannel, on-site customer support focused on rapid resolution, accuracy and measurable customer satisfaction. This role sits at the frontline of service delivery and operational excellence. Primary Title: Customer Service Representative About The Opportunity Career Bloc is hiring an on-site Customer Service Representative in India to join a fast-paced customer operations team. You will handle inbound customer interactions across phone, email and chat, using modern CRM and ticketing platforms to resolve issues, drive First Contact Resolu...

HCLTECH Mega Walk-in Drive - International Banking Voice Process 📅 Walk-in Drive Details: 📍 Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076. Work Location : Sandhya Infocity - Navalur 🗓 Date: 06th November 2025. ⏰ Time: 12:00 PM - 3:00 PM Contact HR : Sanjay/Judith Job Title: Client Support Specialist – UK Client Services (Voice Process) Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-re...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

Shift Timings: US Shift: 9 PM/10 PM to 6 AM/7 AM IST (Must have 1-2 years of US client support experience) India/ROW Shift: 6 AM to 3 PM or 12 PM to 9 PM IST About Cuemath: Cuemath is a global EdTech platform transforming how students learn math through personalized instruction and innovative technology. We empower children with critical thinking and problem-solving skills that extend beyond academics. Join us in making kids MathFit. Role Overview: We're seeking an experienced Customer Service Associate to serve as the frontline ambassador for Cuemath. You'll handle complex customer queries, drive resolution outcomes, and ensure exceptional service delivery for our global parent and tutor co...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Marketing Automation Associate The opportunity We are looking for Marketing Automation Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign b...

About Us WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we've been...