Greetings From IntouchCX WE ARE HIRING! International Blended Process IntouchCX Eligibility Minimum 1 Year Experience in International Blended Process (Voice + Non-Voice) Roles & Responsibilities Handle Inbound & Outbound calls And Chat with international clients Promote products/services & close deals Build strong long-term client relationships Identify new business opportunities Maintain CRM records & coordinate with teams What We Offer Competitive Salary Work with International Clients Continuous Training & Skill Development Growth-Focused Work Environment Benefits Two-Way Free Cab Facility (Up to 30 KMs) 5 Days Working 2 Rotational Offs Rotational Shifts DONT MISS THIS OPPORTUNITY! Apply Now Email: shaheen.sultana@intouchcx.com Call/WhatsApp: 9989956178 If the call is unanswered, please WhatsApp your CV. Reference Mandatory: Mention HR Shaheen S Write HR Shaheen on top of your resume Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

The role of the Customer Service Associate (CSA) - Voice, will be responsible for: Having daily interactions with the customer to handle issues from end to end via call Going the extra mile to engage customers in solving issues and ensuring satisfaction Quickly and effectively building rapport with customers while diagnosing and resolving ssues Providing white glove service and having the ability to provide an overall excellent customer experience Managing customer expectations regarding estimated response times Essential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Educational/Work Experience and Requirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalent Perks : Free Cab& Food provided Point of Contact : Samuel Ph. No. : 8147091053 Email : [email protected] Job Type: Full-time Pay: ₹17,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Work Location: In person

Job Description: We are looking for enthusiastic and customer-focused International Chat Support Executives to join our team. The role involves handling customer queries through chat for international clients while providing timely, accurate, and professional support. Key Responsibilities: Handle customer interactions via live chat (non-voice process) Resolve customer queries related to products/services efficiently Maintain a high level of customer satisfaction through quality responses Follow communication guidelines and standard operating procedures Document customer interactions accurately in internal systems Meet individual and team performance metrics (quality, productivity, TAT) Eligibility Criteria: Candidates must reside in Hyderabad Excellent written communication skills in English Comfortable working in rotational night shifts and rotational week offs Basic computer knowledge and typing skills Ability to multitask and work in a fast-paced environment Customer-centric attitude with problem-solving skills Educational Qualifications: Minimum: 10+2 Preferred Skills: Prior experience in international chat or non-voice support (added advantage) Good comprehension and grammar skills Ability to handle multiple chats simultaneously What We Offer: Competitive salary package Cab facility (as per company policy) Paid training Career growth opportunities Friendly and professional work environment Please contact swathi.mohanty@intouchcx.com Ph- 7075147044

Job Title: Human Resources (HR) Executive Location: Hyderabad Shift: 6:30 PM 3:30 AM / 8:30PM -5:30AM Cab Facility: Two-way cab provided Experience: 2+ years in HRBP / HR Executive role Education: MBA in HR or relevant graduate degree About the Role: We are hiring an HR Executive to handle employee engagement, HR initiatives, and stakeholder management. The role involves resolving HR cases, facilitating discussions between employees and managers, implementing HR policies, and supporting HR programs on campus. Key Responsibilities: Employee engagement via calls or virtual meetings Own initiatives like Town Halls, Leadership Connects, Focus Groups Implement HR policies and suggest process improvements Prepare event calendars and weekly management reports Skills & Competencies: Stakeholder management and employee relations Labour laws & HR policies knowledge Conflict management, emotional intelligence, and confidentiality MS Office (Word, Excel, PowerPoint) Strong communication and interpersonal skills Candidate Profile: MBA in HR or relevant degree 2+ years experience in HRBP / HR Executive role Team player with professionalism and maturity Send your updated CV to anushka.sharma01@intouchcx.com Referrals are welcome!

Role & responsibilities We are looking for dynamic candidates to handle international customer queries via chat . The role involves assisting customers, resolving issues, and ensuring high customer satisfaction through effective written communication. Handle customer queries through live chat for international customers Provide accurate information about products/services Understand customer issues and offer basic troubleshooting or solutions Maintain professional, polite, and clear communication at all times Follow standard operating procedures (SOPs) Escalate complex issues to senior team members when required Maintain chat quality, response time, and customer satisfaction standards Update customer details and interaction notes in the system Preferred candidate profile Any graduate / undergraduate (as per company policy) Good English written communication skills Basic typing skills Willingness to work in rotational shifts / night shifts Basic computer knowledge Handle multiple international chat conversations simultaneously Resolve complex customer issues with minimal escalation Provide product/service guidance and upsell where applicable Maintain high CSAT, AHT, and quality scores Identify recurring issues and share insights with the team Mentor or support freshers when required Ensure compliance with process guidelines and data security standards Maintain detailed and accurate documentation of interactions

We are hiring enthusiastic and customer-focused professionals for an International Chat Process . The role involves providing real-time support to international customers through chat, ensuring high-quality service and customer satisfaction. Key Responsibilities: Handle customer queries via live chat in a timely and professional manner Provide accurate information and resolve customer issues effectively Maintain a high level of customer satisfaction through excellent communication Follow standard operating procedures and quality guidelines Document interactions and update customer records accurately Meet productivity, quality, and response-time targets Eligibility Criteria: Freshers or candidates with up to 3 years of experience in customer support/chat process Excellent written communication skills in English Basic computer knowledge and typing skills Ability to multitask and handle multiple chats simultaneously Willingness to work in night shifts and graveyard shifts Customer-oriented attitude with problem-solving skills Preferred Skills (Optional): Prior experience in international BPO/chat support Familiarity with CRM tools Good analytical and comprehension skills Perks & Benefits: Competitive salary package Cab facility (as per company policy) Paid training and career growth opportunities Friendly and professional work environment

IntouchCX Job Title: Quality Analyst - International Voice Process Job Summary We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards. Key Responsibilities Handle inbound and/or outbound voice calls from international customers Resolve customer queries related to products, services, billing, or technical support Maintain a high level of customer satisfaction through effective communication Document customer interactions accurately in CRM systems Adhere to process guidelines, quality standards, and compliance policies Meet individual and team performance metrics (AHT, CSAT, QA, etc.) Escalate complex issues to the appropriate department when required Eligibility / Requirements Excellent verbal and written communication skills in English Ability to understand international accents Graduate or Undergraduate (as per process requirement) Freshers or candidates with relevant BPO experience can apply Willingness to work in night shifts / rotational shifts Basic computer knowledge and typing skills Preferred Skills Prior experience in international voice support (added advantage) Customer-centric approach with problem-solving skills Active listening and empathy Ability to multitask and work under pressure Work Conditions 5 days working with 2 week-offs Night shifts (as per international time zones) Work from Office Please share resume on prasanna.laxmi@intouchcx.com or call on 7093053209

INTOUCHCX Job Title: Customer Support Executive International Voice Process Job Summary We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards. Key Responsibilities Handle inbound and/or outbound voice calls from international customers Resolve customer queries related to products, services, billing, or technical support Maintain a high level of customer satisfaction through effective communication Document customer interactions accurately in CRM systems Adhere to process guidelines, quality standards, and compliance policies Meet individual and team performance metrics (AHT, CSAT, QA, etc.) Escalate complex issues to the appropriate department when required Eligibility / Requirements Excellent verbal and written communication skills in English Ability to understand international accents Graduate or Undergraduate (as per process requirement) Freshers or candidates with relevant BPO experience can apply Willingness to work in night shifts / rotational shifts Basic computer knowledge and typing skills Preferred Skills Prior experience in international voice support (added advantage) Customer-centric approach with problem-solving skills Active listening and empathy Ability to multitask and work under pressure Work Conditions 5 days working with 2 rotational week-offs Night shifts (as per international time zones) Work from Office

Greeting From IntouchCX Were hiring French-speaking Customer Service Specialists! If youre fluent in French (B2 or higher) and English, heres your chance to build a global career in Hyderabad. Apply today exciting opportunities await! Customer Service Bilingual Specialist English & French (B2 Level or Higher) Location: Hyderabad, Telangana Work Mode: Onsite Employment Type: Full-Time Department: Operations Open to: Experienced Professionals About the Role We are hiring Customer Service Specialists with strong French (B2 level or higher) and English communication skills to join our vibrant team in Hyderabad. Key Responsibilities: Handle customer interactions in French (B2 or above) and English across multiple channels – Voice. Deliver prompt, professional, and empathetic support to customers Maintain service quality standards and ensure customer satisfaction Collaborate with internal teams to provide timely and effective solutions Who Can Apply Freshers with French B2-level or higher certification Experienced professionals in BPO/Customer Service (preferred) Requirements: French language proficiency – B2 level or higher (certified) Excellent English communication skills (spoken & written) Strong interpersonal, problem-solving, and customer-handling skills Willingness to work in a fast-paced, dynamic environment Job Details Work Location: Building No. 16, Raheja Mindspace IT Park, Inorbit Mall Road, Mindspace, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana – 500081 Work Mode: Onsite only (not a remote role) What We Offer Structured training programs Career growth and advancement opportunities Exposure to international clients and a multilingual work environment Supportive, inclusive, and collaborative work culture How to Apply Email your CV to: shaheen.sultana@intouchcx.com Contact HR Shaheen at +91 9989956178 dont miss this opportunity! For Reference please mention. HR Shaheen Sultana Don't Forget to Write Hr Shaheen On Top Of Your Resume Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc .

INTOUCHCX Job Title: Customer Support Executive International Voice Process Job Summary We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards. Key Responsibilities Handle inbound and/or outbound voice calls from international customers Resolve customer queries related to products, services, billing, or technical support Maintain a high level of customer satisfaction through effective communication Document customer interactions accurately in CRM systems Adhere to process guidelines, quality standards, and compliance policies Meet individual and team performance metrics (AHT, CSAT, QA, etc.) Escalate complex issues to the appropriate department when required Eligibility / Requirements Excellent verbal and written communication skills in English Ability to understand international accents Graduate or Undergraduate (as per process requirement) Freshers or candidates with relevant BPO experience can apply Willingness to work in night shifts / rotational shifts Basic computer knowledge and typing skills Preferred Skills Prior experience in international voice support (added advantage) Customer-centric approach with problem-solving skills Active listening and empathy Ability to multitask and work under pressure Work Conditions 5 days working with 2 rotational week-offs Night shifts (as per international time zones) Work from Office

Job Description: We are hiring experienced candidates for an International Voice Sales Process . The role involves interacting with international customers, understanding their requirements, and closing sales over calls. Key Responsibilities: Handle outbound/inbound international sales calls Pitch products/services to global customers Achieve daily and monthly sales targets Maintain customer relationship and follow-up Update CRM and sales reports regularly Required Skills: Minimum 6 months of experience in sales (International Voice Process preferred) Excellent communication skills in English Strong persuasion and negotiation skills Target-driven and result-oriented mindset Comfortable working in night shifts Shift & Benefits: Night Shift (US/UK process) Attractive incentives & performance bonuses Fixed salary + commission Cab facility (with in 25Kms) Additional Information: Work location: Hyderabad (Onsite) Rotational shifts and rotational week-offs apply Important Notice: IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers. Interested candidates can reach to below recuiter. Divya - 8660530720

Greetings from IntouchCX URGENT HIRING | INTERNATIONAL VOICE PROCESS Location: Hyderabad IntouchCX is rapidly expanding and actively seeking experienced professionals for our International Voice Process , offering immediate joining, global exposure, and accelerated career growth. Eligibility Criteria Minimum 1 year of experience in an International Voice Process Strong communication, negotiation, and customer engagement skills Key Responsibilities Handle inbound & outbound voice calls for international clients Promote products and services while driving revenue and conversions Build and maintain long-term client relationships Identify new business and upselling opportunities Maintain accurate CRM documentation and collaborate with internal teams What We Offer Highly competitive salary package Direct exposure to international markets and clients Structured training programs and fast-track career advancement A performance-driven, growth-oriented corporate environment Employee Benefits Free two-way cab facility (up to 30 km) 5-day work week 2 rotational weekly offs Rotational shifts Limited positions available priority for immediate joiners. Apply now to advance your career with IntouchCX. Please contact: HR Balakrishna Contact Details : 9949147272 balakrishna.kasula@intouchcx.com Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

Role Overview: As a Resource Planner at IntouchCX, you will play a crucial role in supporting the company's resource planning initiatives to ensure optimal staffing levels for meeting performance goals. Your responsibilities will include managing day-to-day activities in Workforce Management, monitoring Key Performance Indicators, and maintaining accurate employee information. Key Responsibilities: - Manage all day-to-day activities in Workforce Management - Handle schedules, exceptions, data tracking, and Service Levels - Monitor Key Performance Indicators to adjust staffing as needed - Maintain accuracy of employee information and plan new hire schedules - Report by program as required Qualifications Required: - University or College Degree in a related discipline such as Computer Science, Marketing, Communications, or Business (combination of education and work experience accepted) - Proficiency in MS Word, MS Excel, and Outlook - Ability to learn software programs like Aspect, Teleopti, and Genesys - High level of accuracy in data entry - Strong analytical and problem-solving skills - Adaptability to fast-paced work environment and willingness to learn - Excellent multitasking and self-management abilities Role Overview: As a Resource Planner at IntouchCX, you will play a crucial role in supporting the company's resource planning initiatives to ensure optimal staffing levels for meeting performance goals. Your responsibilities will include managing day-to-day activities in Workforce Management, monitoring Key Performance Indicators, and maintaining accurate employee information. Key Responsibilities: - Manage all day-to-day activities in Workforce Management - Handle schedules, exceptions, data tracking, and Service Levels - Monitor Key Performance Indicators to adjust staffing as needed - Maintain accuracy of employee information and plan new hire schedules - Report by program as required Qualifications Required: - University or College Degree in a related discipline such as Computer Science, Marketing, Communications, or Business (combination of education and work experience accepted) - Proficiency in MS Word, MS Excel, and Outlook - Ability to learn software programs like Aspect, Teleopti, and Genesys - High level of accuracy in data entry - Strong analytical and problem-solving skills - Adaptability to fast-paced work environment and willingness to learn - Excellent multitasking and self-management abilities

Job Description: IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. As a Human Resources Executive - Onboarding, you will be responsible for collaborating with our internal Operations teams to handle strategic Human Resources related issues and concerns. Your main role will be to act as the main point person to initiate joining formalities for new hires. Key Responsibilities: - Assist new hire associates with the joining formalities - Validate the documents submitted by new hires - Initiate provisions - Collaborate with the Global Service Desk team to create the network IDs - Actively engage with associates through new hire orientation - Build high energy workforce, confidence and trust among employees Qualifications Required: - A post-secondary diploma or degree - Ability to work as a team player and establish cohesive support to the Recruitment function at large - High level of empathy, responsiveness, and relationship orientation - Good email etiquette, mid-level expertise on usage of Microsoft Office - Excellent communication skills, both verbal and written - Strong interpersonal relations skills Job Description: IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. As a Human Resources Executive - Onboarding, you will be responsible for collaborating with our internal Operations teams to handle strategic Human Resources related issues and concerns. Your main role will be to act as the main point person to initiate joining formalities for new hires. Key Responsibilities: - Assist new hire associates with the joining formalities - Validate the documents submitted by new hires - Initiate provisions - Collaborate with the Global Service Desk team to create the network IDs - Actively engage with associates through new hire orientation - Build high energy workforce, confidence and trust among employees Qualifications Required: - A post-secondary diploma or degree - Ability to work as a team player and establish cohesive support to the Recruitment function at large - High level of empathy, responsiveness, and relationship orientation - Good email etiquette, mid-level expertise on usage of Microsoft Office - Excellent communication skills, both verbal and written - Strong interpersonal relations skills

As a Non-Voice Process Executive at IntouchCX, your role will involve daily interactions with customers to handle issues via chat & email, ensuring satisfaction by going the extra mile and providing white glove service. You will be responsible for quickly building rapport with customers, managing their expectations, and tailoring responses to meet their specific needs. Key Responsibilities: - Interact with customers daily to handle issues via chat & email - Engage customers in solving issues and ensuring satisfaction - Build rapport with customers while diagnosing and resolving issues - Provide white glove service and an excellent customer experience - Manage customer expectations regarding response times Qualifications Required: - Above average verbal and written communication skills - Ability to work a variety of shifts including days, afternoons, evenings, weekends, and holidays - Must successfully pass a background check - Plus 2 is a must; Graduation degree is a plus - Minimum six months of customer service experience or equivalent - Experience in the gaming/tech support industry is a plus If you join IntouchCX, you will enjoy perks and benefits such as 2-way free cab facility, provided food, attractive incentives, and attendance bonus. Don't miss this opportunity to be a part of our team! As a Non-Voice Process Executive at IntouchCX, your role will involve daily interactions with customers to handle issues via chat & email, ensuring satisfaction by going the extra mile and providing white glove service. You will be responsible for quickly building rapport with customers, managing their expectations, and tailoring responses to meet their specific needs. Key Responsibilities: - Interact with customers daily to handle issues via chat & email - Engage customers in solving issues and ensuring satisfaction - Build rapport with customers while diagnosing and resolving issues - Provide white glove service and an excellent customer experience - Manage customer expectations regarding response times Qualifications Required: - Above average verbal and written communication skills - Ability to work a variety of shifts including days, afternoons, evenings, weekends, and holidays - Must successfully pass a background check - Plus 2 is a must; Graduation degree is a plus - Minimum six months of customer service experience or equivalent - Experience in the gaming/tech support industry is a plus If you join IntouchCX, you will enjoy perks and benefits such as 2-way free cab facility, provided food, attractive incentives, and attendance bonus. Don't miss this opportunity to be a part of our team!

Role Overview: As a Full Stack Developer Team Lead at IntouchCX, you will play a crucial role in building robust and scalable software in Angular 2+, TypeScript, and Java 11 to meet business needs and project schedules. Your responsibilities will include extracting business logic from existing code bases, ensuring code quality through unit tests and automation, and driving development efforts towards solving business needs. Key Responsibilities: - Build robust and scalable software in Angular 2+, TypeScript, and Java 11 according to project requirements - Develop RESTful services and client applications consuming RESTful services with JSON payloads - Extract business logic from existing JSF/Java codebase for re-implementation in REST controllers and Angular front end - Ensure code quality through writing unit tests, automation, and conducting code reviews Qualifications Required: - 7+ years of experience in a similar role with expertise in Java, JavaScript, Angular, and TypeScript - Strong organizational skills and previous mentorship experience - Proficiency in full lifecycle software development, enterprise-level web application development, Java programming, relational databases, and source code control tools - Minimum 2 years of full-stack development experience with Java, JavaScript, Angular, and TypeScript - Familiarity with test automation frameworks such as Cypress and Protractor - Proficient in relational databases and SQL - Demonstrated track record of completing projects on time - Excellent organizational, verbal, and written communication skills - Ability to drive development efforts towards addressing business needs - Strong systems and analytical thinking with a meticulous attention to detail and dependencies Role Overview: As a Full Stack Developer Team Lead at IntouchCX, you will play a crucial role in building robust and scalable software in Angular 2+, TypeScript, and Java 11 to meet business needs and project schedules. Your responsibilities will include extracting business logic from existing code bases, ensuring code quality through unit tests and automation, and driving development efforts towards solving business needs. Key Responsibilities: - Build robust and scalable software in Angular 2+, TypeScript, and Java 11 according to project requirements - Develop RESTful services and client applications consuming RESTful services with JSON payloads - Extract business logic from existing JSF/Java codebase for re-implementation in REST controllers and Angular front end - Ensure code quality through writing unit tests, automation, and conducting code reviews Qualifications Required: - 7+ years of experience in a similar role with expertise in Java, JavaScript, Angular, and TypeScript - Strong organizational skills and previous mentorship experience - Proficiency in full lifecycle software development, enterprise-level web application development, Java programming, relational databases, and source code control tools - Minimum 2 years of full-stack development experience with Java, JavaScript, Angular, and TypeScript - Familiarity with test automation frameworks such as Cypress and Protractor - Proficient in relational databases and SQL - Demonstrated track record of completing projects on time - Excellent organizational, verbal, and written communication skills - Ability to drive development efforts towards addressing business needs - Strong systems and analytical thinking with a meticulous attention to detail and dependencies

Greetings From IntouchCX WE ARE HIRING! International Blended Process IntouchCX Eligibility: Minimum 1 Year Experience in International Blended Process (Voice + Non-Voice) Roles & Responsibilities: Handle Inbound & Outbound calls And Chat with international clients Promote products/services & close deals Build strong long-term client relationships Identify new business opportunities Maintain CRM records & coordinate with teams What We Offer: Competitive Salary Work with International Clients Continuous Training & Skill Development Growth-Focused Work Environment Benefits: Two-Way Free Cab Facility (Up to 30 KMs) 5 Days Working 2 Rotational Offs Rotational Shifts DONT MISS THIS OPPORTUNITY! Apply Now Email: shaheen.sultana@intouchcx.com Call/WhatsApp: 9989956178 If the call is unanswered, please WhatsApp your CV. Reference Mandatory: Mention HR Shaheen S Write HR Shaheen on top of your resume Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

We are hiring for an exciting opportunity with IntouchCX for the role of Campaign Manager Demand Generation. This is a remote (Pan-India) role with virtual interviews. Role: Campaign Manager Demand Generation Company: IntouchCX, Hyderabad Work Mode: Remote (Pan India) Shift Timings: 3:00 PM 12:00 AM IST What we’re looking for: Strong experience in content-led campaign management Hands-on with content strategy, campaign planning & execution Experience creating and managing B2B / SaaS / Tech content (blogs, case studies, whitepapers, email campaigns) Comfortable managing content calendars and multi-channel campaigns Focus on demand generation through content, not performance marketing Not a fit if your background is primarily in SEO, paid ads, or performance marketing Interested candidates can share their updated resume at anushka.sharma01@intouchcx.com

Greeting From IntouchCX Intouch CX, a leading global customer experience company, is hiring experienced professionals for its International Chat Support (Dual Chat) process in Hyderabad. Walk-In Details Venue: Intouch CX, 5th Floor, Building B16, Raheja Mindspace, Hi-Tech City, Hyderabad Time: 11:00 AM 5:00 PM HR Contact: Divya 8660530720 Email Resume To: divya.mugalikar@intouchcx.com Job Role : International Chat Process (Dual Chat) Experience Required 1 year to 3 years International chat support experience must be documented (on paper) Job Role & Candidate Requirements Minimum 1 year of international dual chat experience Strong written communication skills Typing speed of 40+ WPM Comfortable with night shifts & rotational week-offs Excellent customer handling & multitasking skills Familiarity with chat support tools and workflows Experience with US / UK / Australian processes is an added advantage. What We Offer PF & ESI Two-way transport (Pick-up & Drop) Career growth in a global work culture Documents to Carry Updated resume Valid Government ID proof Don't Forget to Write HR Divya On Top Of Your Resume Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

As an experienced IT Recruiter with 12 years of experience in end-to-end recruitment, you will be responsible for the following key responsibilities: - End-to-End IT Recruitment: - Handle full-cycle recruitment including sourcing, screening, shortlisting, interview coordination, offer rollout, and onboarding follow-ups. - Manage multiple IT requisitions simultaneously within defined TAT. - Ensure quality hiring aligned with business expectations. - Stakeholder & Hiring Manager Management: - Partner with hiring managers to understand technical and behavioral requirements. - Conduct requirement calibration meetings. - Provide market insights and talent availability updates. - Drive hiring strategy discussions. - Sourcing & Talent Attraction: - Source candidates through various channels such as Naukri, LinkedIn, job portals, social media, referrals, and internal databases. - Build and maintain a strong talent pipeline for recurring IT roles. - Utilize Boolean search and advanced sourcing techniques. - Ensure diversity hiring practices wherever applicable. - Candidate Experience & Employer Branding: - Ensure seamless communication throughout the recruitment process. - Provide timely feedback to candidates. - Maintain a positive employer brand image. - Manage offer discussions and pre-joining engagement. - Recruitment Metrics & Reporting: - Track and maintain recruitment dashboards. - Monitor KPIs such as TAT, cost-per-hire, source mix, and offer-to-join ratio. - Ensure compliance with internal hiring policies. In addition to the above responsibilities, you should possess the following skills and qualifications: - Experience: - 12 years of experience in end-to-end recruitment. - Experience in IT/BPO hiring preferred. - Exposure to volume hiring is an added advantage. - Technical & Functional Skills: - Strong understanding of IT roles (Developers, QA, Support, Infra, etc.). - Hands-on experience with job portals such as Naukri, LinkedIn Recruiter, etc. - Expertise in sourcing strategies and screening techniques. - Knowledge of ATS systems preferred. - Soft Skills: - Excellent communication and interpersonal skills. - Strong stakeholder management abilities. - Negotiation and offer management skills. - Ability to multitask and work in a target-driven environment. - High level of ownership and accountability. As an experienced IT Recruiter with 12 years of experience in end-to-end recruitment, you will be responsible for the following key responsibilities: - End-to-End IT Recruitment: - Handle full-cycle recruitment including sourcing, screening, shortlisting, interview coordination, offer rollout, and onboarding follow-ups. - Manage multiple IT requisitions simultaneously within defined TAT. - Ensure quality hiring aligned with business expectations. - Stakeholder & Hiring Manager Management: - Partner with hiring managers to understand technical and behavioral requirements. - Conduct requirement calibration meetings. - Provide market insights and talent availability updates. - Drive hiring strategy discussions. - Sourcing & Talent Attraction: - Source candidates through various channels such as Naukri, LinkedIn, job portals, social media, referrals, and internal databases. - Build and maintain a strong talent pipeline for recurring IT roles. - Utilize Boolean search and advanced sourcing techniques. - Ensure diversity hiring practices wherever applicable. - Candidate Experience & Employer Branding: - Ensure seamless communication throughout the recruitment process. - Provide timely feedback to candidates. - Maintain a positive employer brand image. - Manage offer discussions and pre-joining engagement. - Recruitment Metrics & Reporting: - Track and maintain recruitment dashboards. - Monitor KPIs such as TAT, cost-per-hire, source mix, and offer-to-join ratio. - Ensure compliance with internal hiring policies. In addition to the above responsibilities, you should possess the following skills and qualifications: - Experience: - 12 years of experience in end-to-end recruitment. - Experience in IT/BPO hiring preferred. - Exposure to volume hiring is an added advantage. - Technical & Functional Skills: - Strong understanding of IT roles (Developers, QA, Support, Infra, etc.). - Hands-on experience with job portals such as Naukri, LinkedIn Recruiter, etc. - Expertise in sourcing strategies and screening techniques. - Knowledge of ATS systems preferred. - Soft Skills: - Excellent communication and interpersonal skills. - Strong stakeholder management abilities. - Negotiation and offer management skills. - Ability to multitask and work in a target-driven environment. - High level of ownership and accountability.