Use Apex to execute flow and transaction control statements on Salesforce servers in conjunction with calls to the API. Use Lightning Component, Visualforce, and JavaScript UI frameworks for developing single page applications for desktop and mobile in the Salesforce application. Use web services, including SOAP API, REST API, Bulk API, and Metadata API, to integrate Salesforce with systems and create APIs that can be consumed by external applications. Use SOQL and SOSL Salesforce database languages to search Salesforce data using field based and text-based search queries. Strong expertise in code optimization & various design pattern techniques Strong expertise in data modeling and backend logic(Apex) Strong expertise Lightning web component Experience working with Version control software (GIT, SVN etc.) Experience working in an agile environment Ability to deliver against several initiatives simultaneously Ability to prioritize and organize effectively Excellent written and verbal communication skills Excellent analytical and troubleshooting abilities

Walk in Date - 5th April 2025 Walk-in Time - 11 AM- 4 PM IST Walk-in Venue - UG Floor, Tower 6, Candor Techspace, Noida Sector 135, Uttar Pradesh. Role & responsibilities 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Preferred candidate profile 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers & Results awaited can apply 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply(UG fresher not eligible). Perks and benefits 1. Annual Package would upto 3.2 2. Cab Facilities. 3. Medicare Facility(free online consultation with Doc)

Job Location :- Noida Sector 135 Walk in Date - 5th April 2025 Walk-in Time - 11.00 AM- 4 PM IST Walk-in Venue - Telus International, UG Floor, Tower 6, Candor Techspace, Noida Sec 135, Uttar Pradesh Role & responsibilities: Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred candidate profile 0.6-2 years of experience in International Technical Support (Voice) Excellent communication skills Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues Should be comfortable working in 24*7 Working Environment Graduation Mandatory Rotational shifts & Rotational week offs Perks and benefits Medicare Facilities. Salary upto 3,20,000 - 3,65,000. Both side cab facilities.

Job Location :- Noida Sector 135 Walk in Date - 5th April 2025 Walk-in Time - 11.00 AM- 4 PM IST Walk-in Venue - Telus International, UG Floor, Tower 6, Candor Techspace, Noida Sec 135, Uttar Pradesh Role & responsibilities 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Preferred candidate profile 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers/Experienced can apply(0-3 yrs). 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply(UG fresher not eligible). Perks and benefits 1. Annual Package would be 3.5 LPA-4.2 LPA. 2. Cab Facilities. 3. Medicare Facility(free online consultation with Doc)

Role & responsibilities Performing inbound calls . Take 50-150 calls per day or Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Preferred candidate profile Educational Qualification: Any Graduate Experience: 0 to 5yrs Excellent Written & communication in English. Fluency in Punjabi, Bengali & Urdu would be an added advantage Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Work Location : Sector 135 Noida Perks and benefits Salary Range- 3.2 to 5.2 LPA. Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms

Role & responsibilities: Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred candidate profile 0.6-2 years of experience in International Technical Support (Voice) Excellent communication skills Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues Should be comfortable working in 24*7 Working Environment Graduation Mandatory Rotational shifts & Rotational week offs Perks and benefits Medicare Facilities. Salary upto 3,20,000 - 3,65,000. Both side cab facilities.

Position Summary: This position will be in charge of the planning and execution of the internal and external penetration and security tests, including vulnerability scanning and remediation, with high quality and on time. Will own the communication with internal and external stakeholders on all levels - from technical to strategic and authorities, on the penetration testing subject. This position will also liaise with the Director of the team and facilitate the distribution of tasks to the locally based team, ensure the compliance with local requirements and regulation and provide support to team members. Will own the local employee engagement initiatives, propose and conduct events and training, facilitate the local implementation of global team policies and tasks. Will be advisor on the specifics of the business operations in the region. Will establish close relationship with IT and non-IT stakeholders, including participation in meetings, forums and reports. Specific Responsibilities: Conduct Vulnerability Assessments of Network and Security , Server ,Endpoint Devices using various open source and commercial tools Map out a network, discover ports and services running on the different exposed network and security devices Conduct penetration test and launch exploits using Nessus, Metaspoilt, Backtrack penetration testing distribution tools sets Research and maintain proficiency in computer network exploitation, tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding, network security, and encryption. Analyze scan reports and suggest remediation / mitigation plan Keep track of new vulnerabilities on various network and security devices for different vendors Review software posture and work with operations to plan code version upgrade requirements of supported security and network devices Review, conduct, or participate in audits of cyber programs and projects. Advanced technical analysis on intrusions Audit configuration of Network and Security devices Providing rich client specific reports Required Certification: Certifications in systems management, systems administration, system certification, or risk analysis may substitute for a bachelor's degree. PNPT, eWPTx, CRTO, CRTP Work Experience: 5-8 years in field of IT Security Services. Leading regional projects, contributing to global ones. Responsible for the evaluation and outcome of assigned task. Technical skills: Expert knowledge in at least two of - Security Architecture - Client relationship - Security Engineering - Application Security - Governance - Vulnerability and Patch management

Role & responsibilities Performing inbound calls from wire transfer customers and agents. Take 50-150 calls per day or Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred candidate profile Educational Qualification: Any Graduate Experience: 0 to 5yrs Excellent Written & communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Work Location : Sector 135 Noida Perks and benefits Salary Range- 2.95 4.5 LPA. Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms

Expert in Redshift administration and AWS services like EC2,IAM ,CLoudwatch ,VPC.Manage and support 24x7 production as well as development databases to ensure maximum availability for various applications. Perform DBA related tasks in key areas of Cluster resizing ,Snapshot ,backup,restore object from snapshot ,ESSO SAML setup, Cloudwatch Monitoring , Performance Management. Work in key areas of User Management,Access rights management , Security Management . Knowledge of day to day database operations,deployments and developments Good in designing ,implementing WLM/AUTO WLM by analyzing customer needs.

Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Roles and Responsibilities Hiring For International Outbound Sales (Voice Process) Looking for people with good sales experience in International BPO. Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services. Experience into collections process and B2B sales will be preferred. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Desired Candidate Profile Qualification : 10 + 2, Any Graduate Work Experience : Minimum 1 Year experience in Collections/B2B sales (International BPO Only) Excellent communication in English. To apply please connect over Email or Call ( yanchachitkara01@telusinternational.com & 9319721438 )

Job Description - Learning Services Specialist (Product Trainer): Training Development and Delivery: Design and develop training programs and workshops that address specific business needs Deliver engaging and effective training sessions using a variety of instructional techniques and formats, including role-playing, simulations, team exercises, group discussions, videos, and lectures Update and enhance existing training materials to ensure content is current and relevant Driving OJT/Nesting for the new hire class post classroom training meeting set KPI and throughput Coaching: Provide guidance and support new team members Serve as a subject matter expert and resource for other trainers and staff Foster a positive learning environment and encourage continuous professional development Needs Assessment: Conduct training needs assessments to identify gaps in knowledge and skills Collaborate with department heads and management to understand specific training requirements and objectives Administrative Tasks: Maintain accurate training records and documentation Manage training schedules, logistics, and participant enrollments Ensure compliance with company policies and industry regulations related Eligibility- Bachelor's degree in any field Minimum 4 year in International BPO Working currently as Learning Specialist min 1.5 years Proficiency with Google Tools / MS Office applications (i.e. MS Word, Excel, PowerPoint, Google sheets etc.) Excellent verbal and written communication and active listening skills Willing to work in rotational shifts and from office

Required Skills/Abilities and Knowledge: Strong verbal and written communication skills Ability to work with little supervision. Strong analytical and problem-solving skills. ability to work in a fast-paced environment and support multiple project assignments. Ability to independently research topics using available tools like SharePoint and other document repositories. Ability to see the big picture and determine how application changes will impact other systems. Organizational skills; coordination of meeting agendas, minutes, and action items. Ability to recognize up/downstream dependencies. Knowledge of applicable system/s. Prior experience with Waterfall and Agile methodologies. Business Analysis Tools (Must Have): MS Visio or similar tool experience is needed. JIRA

Job Description: Role: Senior IT Support (EUC) Specialist Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Position overview: EUC Specialist Senior is responsible for providing first line support to internal clients, administration staff and EUC specialist in assisting them with additional hardware and software and hardware requirements and making sure that the systems are working properly according to company standards. Resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Key responsibilities: Provide technical on-site or remote support to end-users for the resolution of issues with hardware or software Create WiFi credentials for clients and other visitors and provide any required support to enable access Install, configure, and maintain operating systems and software applications Troubleshoot reported issues and escalate to the specialized team when required (Network, Telephony, Server, etc) Provide support and troubleshooting expertise for new client launches Perform hardware maintenance and upgrades, coordinating with vendors for hardware repairs or replacements Maintain technical documentation of configurations, procedures, and troubleshooting steps Core Competencies: Managing self-development Embracing technology Focusing on customers Giving support Functional competencies: Knowledge of operating systems, hardware, and software applications Expertise in technology monitoring Expertise in IT service management processes Excellent troubleshooting and problem-solving skills Ability to handle multiple priorities Strong interpersonal and stakeholder management skills Qualifications : 5+ years experience in end-user computing or equivalent roles (desirable) Bachelors degree in Computer Science, Information Technology, or a related field Relevant certifications are desirable B1+ oral and written English About Telus Digital: Telus Digital is the operating name of Telus International Inc., a Canadian technology company. TELUS (NYSE & TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS's integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation, and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS partners with brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality. TELUS's unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS Community Boards have provided $5.1 million in funding to grassroots charitable organizations since 2011. TELUS India is a leading India-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. Today, TELUS India has four sites -- two in Noida and one in Bengaluru, and one we are in process of setting up our shared service center in Gandhinagar. Learn more at: www.telusdigital.com

Job Description: We are looking for a Data Analyst with strong SQL skills and expertise in Looker Studio to drive data-driven insights and reporting. The ideal candidate will work closely with stakeholders to analyze data, create dashboards, and optimize reporting processes. Key Responsibilities: Write and optimize complex SQL queries for data analysis. Develop interactive dashboards and reports in Looker Studio . Extract, transform, and analyze data to support business decisions. Work with cross-functional teams to improve data visualization and reporting efficiency. Ensure data accuracy and integrity in all reports. Requirements: 2+ years of experience in data analysis. Strong proficiency in SQL (Joins, CTEs, Window Functions, etc.). Hands-on experience with Looker Studio (report creation, data blending).

Online Data Analyst - Marathi (IN) Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English & Marathi language Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India. Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software

Online Date Analyst - Punjabi (IN) Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English & Punjabi language Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India. Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software

Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English & Malayalam language Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India. Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software

A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English & Kannada language Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India. Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English & Gujarati language Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India. Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment.

Basic Requirements Full Professional Pro fi ciency in English and Bengali language Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, youll take an open book quali fi cation exam that will determine your suitability for the position and complete ID veri fi cation. Our team will provide you with guidelines and learning materials before your quali fi cation exam. You will be required to complete the exam in a speci fi c timeframe but at your convenience. Additional Job Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.