Bilingual Project Manager (French)

Job Description

About Us : At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Required Skills : Work Location: India Work Shift (IST): Canadian working hours (6:00 PM to 3:00 AM IST) Experience Level : Mid / Senior Level Required Skills to Perform the roles & Responsibilities: Well versed in English & French (Read, Write and Speak) Well structured thinking and capacity for organized actions Multi-task environment relative to work capability and delivery requirement 2 to 10 years of Budget management and PMO experience in technology deployment (examples: FTTH, IP technology, High Speed Transport, Firewall, Servers, etc.) Quick learner and autonomous in their day to day work Google Suites knowledge SAP and Business Warehouse knowledge/experience English degree or Technical experiences PMP certified are preferred. Responsibilities : Manage parallel executions of 20 to 40 projects with multiples deliverables for each of them, differents scopes and priorities Manage millions dollar budget allocated to the multiple projects you are responsible by profiling plan spend, tracking actual spend toward your forecast and explaining variances Ensure informations relative to the project are well included into project plan Schedule and hold the kick-off meeting with the project initiator and all stakeholders. Responsible for the project execution by carrying out the budget, tracking critical milestones achievement and supporting teams in resolving roadblock faced during project execution in order to meet the expectations and needs of our customer. Coordinate all activities related to the commissioning of deliverables by maintaining contact between the various stakeholders to ensure that everyone performs the tasks assigned to them within the prescribed deadlines. Analyze the information available into tools and various reports produced and initiate the necessary actions for the corrections. Monitor and document the progress of the projects assigned by updating the systems made available to them. Show more Show less