5676 Zendesk Jobs - Page 2

We are looking for a highly experienced Zendesk Developer / Zendesk Support Engineer with 5+ years of hands-on experience working extensively on the Zendesk platform. The ideal candidate should have strong expertise in Zendesk Support, Zendesk Help Center , and custom application development on Zendesk. This role requires a problem-solver who can design, configure, customize, and optimize Zendesk to improve support operations and customer experience. Experience Required ∙Minimum 5+ years of experience in Zendesk Support and Zendesk ecosystem ∙Proven experience in Zendesk Help Center customization ∙Strong hands-on experience in Zendesk App Framework (ZAF) and application development ​ Key Res...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: Resp...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, ...

Job Description About the Role We are seeking an experienced and strategic Senior Account Manager to join our Ahmedabad office. In this role, you will own relationships with our highest‑value and most complex customers, including well‑known global brands such as Pipedrive, TransferGo, and Bitcoine. You’ll drive adoption, retention, and revenue growth while acting as a trusted advisor to key stakeholders. This position requires deep experience in B2B SaaS and the ability to manage accounts with a blend of strategy, communication, and data-driven decision-making. Key Responsibilities Strategic Account Ownership Manage and nurture relationships with high-value, complex, or enterprise-level acco...

About Zyla ( www.zyla.in ) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the ...

About Company: Group Bayport, a US Headquartered Organization is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. While our advanced technology and customer focus are c...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Marketing Automation Associate The opportunity We are looking for Marketing Automation Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with...

Service Team Lead – Customer Support Location: Ahmedabad (On-site) Employment Type: Full-time Salary: Fixed salary up to INR 55,000 per month Language Requirement: Gujarati mandatory Hiring Partner: StaffAnchor Talent Solutions (on behalf of an esteemed client) Job Summary We are hiring a Service Team Lead to manage a customer support team handling service requests across voice and messaging channels. The role focuses on team supervision, escalation management, service quality, and operational performance in a customer-facing environment. Key Responsibilities Supervise and support a team of Customer Service Associates Monitor daily team performance against defined service metrics Handle cust...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Marketing Automation Associate The opportunity We are looking for Marketing Automation Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Marketing Automation Associate The opportunity We are looking for Marketing Automation Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with...

About The Role We are seeking an experienced and strategic Senior Account Manager to join our Ahmedabad office. In this role, you will own relationships with our highest‑value and most complex customers, including well‑known global brands such as Pipedrive, TransferGo, and Bitcoine. You’ll drive adoption, retention, and revenue growth while acting as a trusted advisor to key stakeholders. This position requires deep experience in B2B SaaS and the ability to manage accounts with a blend of strategy, communication, and data-driven decision-making. Key Responsibilities Strategic Account Ownership Manage and nurture relationships with high-value, complex, or enterprise-level accounts. Serve as t...

Overview WOOP is looking for a Data Operations & Analytics Manager to make our data accurate, unified, secure, and truly useful across teams and markets. You'll own data quality and enrichment, data modeling and performance, integrations reliability, governance and security, cost-efficient infrastructure, and smooth day-to-day operations. This is a hands-on manager role: you'll lead a small team, collaborate with Tech/Marketing, and build repeatable processes that scale. What You'll Do 1. Accurate, Unified, and Trusted Data Data Quality & Standardization Maintain clean, de-duplicated, and correct consumer data at scale Standardize formats (country, device, channels, dates) across databases/t...

We are looking for a Customer Support Specialist who takes ownership of customer issues and ensures timely, accurate, and empathetic resolution. This role requires strong communication skills, attention to detail, and the ability to work across teams to deliver a smooth customer experience. Key Responsibilities Act as the first point of contact for customer queries via email, chat, or phone Understand customer issues clearly and provide effective resolutions Troubleshoot product or service-related problems and guide customers step by step Escalate complex issues to relevant internal teams with complete context Track, document, and follow up on customer tickets to closure Maintain accurate re...

Job Description About the Role We are seeking an experienced and strategic Senior Account Manager to join our Ahmedabad office. In this role, you will own relationships with our highest‑value and most complex customers, including well‑known global brands such as Pipedrive, TransferGo, and Bitcoine. You’ll drive adoption, retention, and revenue growth while acting as a trusted advisor to key stakeholders. This position requires deep experience in B2B SaaS and the ability to manage accounts with a blend of strategy, communication, and data-driven decision-making. Key Responsibilities Strategic Account Ownership Manage and nurture relationships with high-value, complex, or enterprise-level acco...

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...

Company Details FlexAI is a Paris-based AI infrastructure company revolutionizing how artificial intelligence workloads are built, deployed, and scaled. Founded by industry veterans from Apple, NVIDIA, Intel, and Tesla, FlexAI aims to eliminate the infrastructure challenges faced by AI teams, allowing them to focus on innovation instead of managing compute resources. The company provides a Workload-as-a-Service (WaaS) platform that enables seamless deployment and scaling of AI workloads across any cloud, any architecture, and any hardware . By abstracting away the complexity of infrastructure, FlexAI ensures faster job launches, higher GPU utilization (90%+), and significant cost savings com...

About The Position Our Client Support Associates work within Client Success to help advocate and troubleshoot for FiscalNote's platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients happy. White glove service is the name of the game, and it's up to our Client Support Associates to ensure that at the end of every interaction, clients are resolute in their decision to partner with FiscalNote. About The Client Support Team The FiscalNote Client Support team is dedicated to providing a holistic, supportive experience to our clients. From onboarding to crafting strategic best practices to comprehensive ...

Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, ...

About PracticeSuite PracticeSuite is a leading cloud-based Healthcare SaaS provider offering an end-to-end platform for medical practices including Practice Management, Medical Billing, and Electronic Health Records (EHR) systems. Our solutions support thousands of providers across the United States, helping them streamline clinical, administrative, and financial operations. Position Overview We are seeking a Customer Support Analyst with hands-on experience in US Healthcare operations to join our dynamic support team. This role is responsible for assisting healthcare clients with software usage, troubleshooting issues, and ensuring high levels of customer satisfaction. The ideal candidate w...

Job Description Job Title : Lead Project Manager Location: Hyderabad Work Mode: Semi Hybrid Mode (4days work from office) and (1 day work from home(either Monday or Wednesday or Friday)) in a week ORGANIZATIONAL CONTEXT Reports directly to: E-commerce Program Manager Span of control: The Lead Project Manager oversees a team of Project Managers responsible for delivering digital and technical projects within the Commercial Department (Marketing, Content, B2B, Sales Channels, and Customer Service). The role ensures coordinated planning, execution, and evaluation of multiple e-commerce projects, maintaining alignment with business priorities and technology standards. PURPOSE OF THE JOB The Lead...

Aider les gens vous vient naturellement—et vous pouvez le faire avec aisance en Français et en Anglais . Si vous êtes prêt(e) à mettre vos compétences en communication, votre empathie et votre esprit de résolution de problèmes au service d'une équipe mondiale, nous serions ravis de vous rencontrer. Ce poste est en télétravail permanent. Ce que vous ferez (What You’ll Do) En tant qu'Agent de Support Client Bilingue Français/Anglais, vous assisterez nos clients des régions francophones par le biais d’appels vocaux et de chat en direct. Vous répondrez aux questions, résoudrez les problèmes et ferez en sorte que chaque interaction soit professionnelle, claire et amicale, qu'il s'agisse de suivre...

Role Summary We are looking for a motivated Customer Success Executive with 2–3 years of experience to help onboard, guide, and support our customers. You will work directly with clients to ensure smooth adoption of the product, resolve issues quickly, and help them see continuous value from our platform. Key Responsibilities Onboarding & Training Assist new customers with product setup and onboarding Conduct walkthroughs, training sessions, and help customers understand core features Ensure customers complete onboarding milestones successfully Customer Support & Issue Handling Serve as the primary contact for customer questions and support requests Troubleshoot issues and coordinate with in...

Job Summary: We are seeking a skilled and flexible IT Technical Support Specialist to join our dynamic team. The ideal candidate will possess a strong background in technical support with a focus on various IT systems and tools including Excel, BI tools, SQL queries, Service Now, and other ticketing systems. Additionally, experience in production support and some knowledge of project and release management will be considered as plus point. This role demands flexibility to work in multiple shifts to provide round-the-clock support. Key Responsibilities: Technical Support: Provide first and second-level support for IT-related issues and service requests. Troubleshoot and resolve issues related...

Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best s...