4157 Zendesk Jobs - Page 8

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate ...

We are seeking a technically skilled and customer-focused Technical Support Engineer to join our team. This role involves monitoring systems, resolving incidents, and supporting end users and internal teams during off-hours. Responsibilities Provide Tier 1/2 technical support during night shifts. Investigate issues using Kibana or similar logging tools to analyze application logs and trace errors. Write and execute SQL queries to support data troubleshooting and reporting. Monitor infrastructure and applications; respond to system alerts and anomalies. Document incidents, resolutions, and standard operating procedures clearly and concisely. Work closely with global teams to escalate and trac...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every mon...

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s imp...

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s imp...

We are looking for a Customer Support Analyst (Technical) to provide front-line assistance to clients by resolving technical queries, troubleshooting issues, and ensuring smooth business processes. The role also involves process analysis, documentation, and continuous improvement to enhance customer satisfaction and operational efficiency. Key Responsibilities: Provide technical support to customers via phone, email, and chat. Diagnose, troubleshoot, and resolve application/software/hardware issues. Document customer interactions, issues, and resolutions in ticketing systems (e.g., ServiceNow, Zendesk, Jira). Escalate unresolved issues to appropriate teams while maintaining ownership until c...