4157 Zendesk Jobs - Page 9

Job Title: Customer Support Executive - IVR Job Summary: We are seeking a dedicated and professional Call Support Executive to manage inbound and outbound customer calls. The ideal candidate will provide exceptional service by addressing inquiries, resolving issues, and maintaining a positive brand image. This role requires strong communication skills, patience, and the ability to handle customer interactions effectively in a fast-paced environment. Key Responsibilities: Customer Interaction: Handle incoming calls from customers and resolve their inquiries, complaints, and requests promptly. Make outbound calls to follow up on customer queries, feedback, or pending issues. Issue Resolution: ...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Position - Customer Support Associate (Email & Messaging) Skillset - Fluent English (Written & Verbal) - Experience with Zendesk or similar ticketing tools - Strong Customer Service (CS) skills - Problem-solving & multitasking ability - Basic computer proficiency Qualification - Any Graduate/ Undergraduate Experience - Minimum 6 months of Experience/ Non-Voice / Email–Chat Support Cab Facility - Yes Note - At Hire Lab, we offer job opportunities completely free of charge. We never request money or any fees from candidates. This job can be searched as: Email Support Executive, Chat Support Associate, Customer Service Representative (Non-Voice), Customer Support Specialist (Email/Chat), Custom...

Are you passionate about helping others and creating exceptional customer experiences? We’re looking for a motivated and empathetic Customer Support Specialist to join our growing team! In this role, you’ll be the first point of contact for our customers—providing fast, friendly, and effective support to ensure satisfaction and long-term trust. As a Customer Support Specialist, you’ll handle inquiries across multiple channels, resolve product or service issues, and collaborate with internal teams to deliver world-class support. You’ll also contribute to continuous improvement by identifying patterns, sharing customer insights, and helping refine our processes. This position is ideal for some...

New requriement Need junior profiles for this role Exp - 3 to 5 years Timing - IST Remote Contract Please find the JD Below. Job Description Application Knowledge: Foundational understanding of Microsoft Dynamics 365 (Sales, Customer Service, or Field Service modules), including the basic structure of entities, forms, views, and dashboards. Ticketing System: Experience working with a professional IT Service Management (ITSM) platform/ticketing system (e.g., Zendesk, JIRA, ServiceNow). Microsoft Ecosystem: Familiarity with the Microsoft Office Suite (Word, Excel, Outlook) and basic understanding of the Microsoft 365 platform. Soft Skills and Experience Experience: Typically 3+ years of experi...

Greystar is looking for experienced L1/L2 IT Service Desk professionals to join our 24x7 IT helpdesk team. An ideal candidate will bring a combination of hands-on technical expertise from a fast-paced and growing environment. You should be an expert in IT End User Services processes and related technologies. In your journey at Greystar, you will be: Primarily focused on: • Ensuring smooth IT support operations • Contributing to help desk policies, procedures and ensure their implementation • Enrichment of IT support knowledge base and training Fulfilling the below roles and responsibilities: • Provide first contact support of incoming requests to the service desk via telephone, web portal, e...

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every mon...

Amura’s Vision We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. Billions of healthier brains, sitting in healthier bodies, can solve problems that defy solutions today — including existential threats. This will make the world richer beyond imagination and lead us into a new renaissance, with deeper intellect, less acrimony, and a kinder outlook on life. We find this vision exhilarating — and we’re building this future as quickly as possible. Role Overview We are seeking a Tech Lead (5–7 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function ...

Integration Engineer – Brightedge Location: Remote (India) Working Hours: Must be willing to work in EST / PST time zones Employment Type: Full-time Please note - Candidates with Service / Consulting organization background OR not willing to work in EST / PST timezone OR Focused on Dell Boomi / Mulesoft Integration exclusively need not apply. About Brightedge Brightedge is the global leader in SEO and content performance marketing. Our platform empowers enterprises to measure, optimize, and drive digital performance across channels. We’re building the next generation of data and integration capabilities that connect Brightedge with the world’s leading SaaS ecosystems — and we’re looking for ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support - Tier 2 | HK in India . As a Tier 2 Technical Support Specialist, you will be responsible for resolving complex technical issues that go beyond basic customer support. You will work closely with customers, internal teams, and product specialists to troubleshoot, configure, and maintain software integrations. Your role will have a direct impact on customer satisfaction, ensuring smooth operations and timely issue resolution. You will also contribute to improving internal processes, enhancing the knowledge base, and supporting product launches. This position offers a dynamic, ...

Who we are : Money. A subject that’s always on our mind. We go through a rollercoaster of emotions when it comes to money. That’s why at Jupiter, our mission is to enable people to improve their relationship with money. We are a financial services platform that leverages technology to offer our customers seamless and userfriendly products related to banking, loans, and investments. So whether it’s a savings account, credit cards, investment and payments, it's all on Jupiter. We also help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances. Our journey so far: Jupiter was fo...

We are seeking an IT Support Engineer Lead to provide front-line technical support to all FloQast employees. As an IT Support Engineer Lead, you will work on the day-to-day setup, support, and troubleshooting of end-user applications. The ideal candidate will be a highly self-motivated technologist who thrives in a fast-paced working environment and who is willing to roll up their sleeves to get the job done. Responsibilities Include Provide first and second-line technical support to our employees in the local office and remote locations via various forms of interaction (Email, Slack, Walk-in, Ticketing). Serves as Tier 3 support. Receives escalated tickets; technically complex mission-criti...

About Us : We are making natural living a HABIT little by little. We do so by serving 100% natural self care to our consumers. The products are scientifically formulated, guided by ayurvedic principles & modern science. They are prepared fresh everyday in our ayurvedic kitchen, out of whole and raw ingredients such as fresh milk, curd, fruit pulps, flowers, herbs, nut & spices. They are finally tested clinically for efficacy & safety. This offering of Fresh Ayurveda has made a mark in the Indian personal care industry. Today ~40Lac customers trust us for their personal care needs. We are proud to be featured in LinkedIn's Top Startups 2025- Delhi NCR Edition for our innovation and rapid grow...

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented E-Commerce Administrative Assistant with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone who’s highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel ...

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented E-Commerce Administrative Assistant with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone who’s highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel ...

As an Associate Specialist Technical Support at our company, you will play a crucial role in providing technical support to clients, advisors, and end users through the support tracking tool Zendesk. Your primary responsibility will be to resolve inquiries efficiently and ensure timely issue resolution. Key Responsibilities: - Resolve client, advisors, and customer support inquiries using Zendesk - Collaborate with Personal Capital engineering to address bugs and prioritize feature requests - Contribute to improving support processes and methodologies - Develop a deep understanding of the Empower Personal Dashboard application - Provide documentation content for online FAQ Support pages - As...

Job Description Job Description Software Engineer (Frontend or Fullstack) – Change Management Location: Pune, India - Hybrid | Full-Time Join Zendesk and Shape the Future of IT Service Management Zendesk is building a next-generation IT Service Management (ITSM) platform to help organisations streamline internal operations, modernise IT workflows, and enhance service delivery across the enterprise. As part of this initiative, we are assembling a new Change Management team that will design, build, and evolve the change request and approval framework that drives IT process reliability and compliance. We are seeking a Software Engineer (Frontend or Full-stack) to join this growing team and help...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Ariba Good to have skills : SAP MM Materials Management, SAP Ariba Cloud Integration Gateway (CIG)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to ...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep t...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform...