2808 Zendesk Jobs - Page 9

Role summary Handle inbound and/or outbound customer interactions via phone (and sometimes email/chat), resolve customer queries and complaints, process orders and requests, maintain accurate records in the CRM, and meet service and quality targets to deliver a positive customer experience. Key responsibilities Answer incoming calls and respond to customer emails or chats in a timely, courteous manner. Identify customer needs, provide accurate information, troubleshoot issues, and resolve complaints or escalate appropriately. Process orders, returns, refunds, cancellations, billing enquiries and service requests per company policy. Update and maintain customer records in CRM (e.g., Zendesk, ...

Amura’s Vision We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. Billions of healthier brains, sitting in healthier bodies, can solve problems that defy solutions today — including existential threats. This will make the world richer beyond imagination and lead us into a new renaissance, with deeper intellect, less acrimony, and a kinder outlook on life. We find this vision exhilarating — and we’re building this future as quickly as possible. Role Overview We are seeking a Tech Lead (5–7 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function ...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

Product Manager - Esports & Rewards (THRYL by Glazer Games) Employer: Glazer Labs Pvt. Ltd. (brand: THRYL by Glazer Games ) Location: Surat, Gujarat • Full-time Reports to: Head of Product (dotted-line to Growth & Monetization) About THRYL THRYL is India’s social-gaming & esports super-app for Gen-Z—2,000+ casual games, creator-led tournaments, live streaming, and ethical rewards (no money-gaming). We are building a safe, compliant, and insanely fun competitive layer at national scale. Role Overview Own the product roadmap for Competitive Play (tournaments) and the Rewards Economy . You will ship smooth player & organizer flows, fair-play systems, and a rewarding non-cash economy (quests, st...

Overview QSC is a global leader in full-stack AV solutions, delivering cutting-edge technology that transforms collaboration and physical experiences across corporate, education, hospitality, entertainment, and other markets. With a reputation for innovation, quality, and customer-first service, QSC is one of the fastest-growing companies in the industry, redefining how people interact with sound, video, and control technologies. We are looking for an experienced IT Infrastructure Engineer to join our global IT team in Bangalore. The ideal candidate will be responsible for planning, deployment, maintenance, and support of enterprise IT systems and solutions. It demands both strong technical ...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsel...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

Who we are : Money. A subject that’s always on our mind. We go through a rollercoaster of emotions when it comes to money. That’s why at Jupiter, our mission is to enable people to improve their relationship with money. We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it’s a savings account, credit cards, investment and payments, it's all on Jupiter. We also help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances. Our journey so far: Jupiter was f...

Role summary Handle inbound and/or outbound customer interactions via phone (and sometimes email/chat), resolve customer queries and complaints, process orders and requests, maintain accurate records in the CRM, and meet service and quality targets to deliver a positive customer experience. Key responsibilities Answer incoming calls and respond to customer emails or chats in a timely, courteous manner. Identify customer needs, provide accurate information, troubleshoot issues, and resolve complaints or escalate appropriately. Process orders, returns, refunds, cancellations, billing enquiries and service requests per company policy. Update and maintain customer records in CRM (e.g., Zendesk, ...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find an...

About Zyla ( www.zyla.in ) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the ...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

JOB DESCRIPTION: SENIOR CUSTOMER EXPERIENCE MANAGER | ANDAMEN 🏛️ COMPANY DESCRIPTION Andamen is amongst India’s leading men’s bridge-to-luxury DTC fashion brand, known for our timeless designs, premium craftsmanship, and commitment to delivering an exceptional customer experience. Launched in 2016, we have over two lakh customers, and operate in six product categories and 6 digital distribution channels. Our e-commerce platform is our largest channel, and we’re looking for a Head of CX who can support and also drive the hyper growth the channel is achieving (by leading efficient operations and driving revenue) while making every customer feel genuinely seen and valued. Andamen is part of the...

Company: Trycon Technologies Private Limited Job Title: Sales Development Representative CTC: INR 5 - 8 LPA + (Uncapped) Sales Commissions Location: Noida (Hybrid) About Trycon At Trycon, we're helping India build into a Product Nation, creating globally competitive software products right from concept to scale. Our flagship product, Scanova, is a cutting-edge QR Code management platform trusted by top brands worldwide, Amazon, Intel, Cisco, McDonald's, and many more across 114 countries. Our innovative suite includes Ticket Generator, QR Mark, and QR Batch, providing seamless solutions for promotions, operations, event management, and document verification. We operate on agile, lean-startup...

Nous recrutons : Spécialiste du Support Client Francophone (Voix & Chat) – Télétravail Parlez-vous couramment le français et l’anglais ? Avez-vous le sens de la résolution de problèmes et le souci d’offrir un service exceptionnel ? Si vous souhaitez rejoindre une équipe en pleine croissance qui valorise le professionnalisme, le développement et la satisfaction client — cette opportunité est faite pour vous. Vos missions En tant que Spécialiste du Support Client, vous serez le premier point de contact pour nos clients francophones. Vous traiterez leurs demandes par appels entrants, chat en direct et e-mails, en veillant à ce que chaque interaction soit rapide, claire et utile. Responsabilités...

Helping people comes naturally to you—and you can do it seamlessly in both French and English . If you’re ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we’d love to meet you. What You’ll Do As a French-English Customer Support Associate , you’ll assist customers from French-speaking regions through voice calls and live chat . You’ll answer questions, resolve concerns, and make every interaction feel professional, clear, and friendly—whether it’s helping track an order, explain a product, or fix an issue. This isn’t just about responding to tickets—it’s about creating positive experiences, building trust, and ensuring customers feel valued an...

Helping people comes naturally to you—and you can do it seamlessly in both French and English . If you’re ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we’d love to meet you. What You’ll Do As a French-English Customer Support Associate , you’ll assist customers from French-speaking regions through voice calls and live chat . You’ll answer questions, resolve concerns, and make every interaction feel professional, clear, and friendly—whether it’s helping track an order, explain a product, or fix an issue. This isn’t just about responding to tickets—it’s about creating positive experiences, building trust, and ensuring customers feel valued an...

We're Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speak both French and English fluently? Come join our team at TalentPop App as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact. What You'll Do Assist Customers: Provide exceptional support via inbound calls, chat, and email. Solve Problems:...

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial...

Job Description IT Software Engineer - Finance Location: Pune, India Job Summary: At Zendesk, we in IT along with our business partners are on a mission to revolutionize the way finance operations connect with technology. As we expand our engineering team in Pune, we are looking for a talented and motivated IT Software Engineer with a strong focus on finance value streams. If you are passionate about transforming record-to-report and source-to-pay processes through innovative technology solutions and integrations, we want to hear from you! Who We're Looking For We are seeking an IT Software Engineer who thrives in a collaborative environment and is dedicated to optimizing value streams acros...

Job Description Who we're looking for: Zendesk is seeking a Software Engineer to join our Engineering Productivity team in Pune, APAC! In this role, you will tackle highly scalable technical challenges and contribute to enhancing our engineering processes. About the team: The Engineering Productivity team is dedicated to helping Zendesk Engineering teams provide easy-to-use tools and infra that simplify the process of building, testing, and delivering reliable products for our customers. Our mission focuses on collaborating closely with our internal development teams while continuously improving our productivity tools What you get to do every day: Collaborate with a talented team of engineer...

Job Description Location: Pune, India Job Summary: At Zendesk, our IT team collaborates closely with business stakeholders to enhance the integration of technology and operations across various functional areas. As we expand our team in Pune, we are seeking a skilled IT Business Systems Analyst, Configuration with a strong focus on SaaS Finance tools. If you are passionate about configuring and maintaining SaaS solutions while transforming business requirements into actionable strategies, we want to hear from you! Who We're Looking For We seek an IT Business Systems Analyst, Configuration who thrives in a collaborative environment and is dedicated to optimizing technology configurations. The...