4193 Zendesk Jobs - Page 13

Job Description At Zendesk, we build AI-powered, customizable, and simple-to-use software that helps businesses connect with their customers in ways that feel personal and effortless. If you’ve ever messaged a brand for help and received a fast, friendly reply, there’s a good chance Zendesk was behind it. We believe great customer experiences start with great employee experiences. That’s why we design tools that make complex problems feel simple and empower people to do their best work. About The Role We’re growing our Custom Data Platform team in Pune and looking for a Senior Technical Product Manager who loves solving complex data challenges with clarity and empathy. This team powers two o...

Job Description Software Engineer (Frontend or Fullstack) – Change Management Location: Pune, India - Hybrid | Full-Time Join Zendesk and Shape the Future of IT Service Management Zendesk is building a next-generation IT Service Management (ITSM) platform to help organisations streamline internal operations, modernise IT workflows, and enhance service delivery across the enterprise. As part of this initiative, we are assembling a new Change Management team that will design, build, and evolve the change request and approval framework that drives IT process reliability and compliance. We are seeking a Software Engineer (Frontend or Full-stack) to join this growing team and help build engaging,...

Job Description Software Engineer (Backend or Fullstack) – Change Management Location: Pune, India - Hybrid | Full-Time Join Zendesk and Shape the Future of IT Service Management Zendesk is building a next-generation IT Service Management (ITSM) platform to help organizations streamline internal operations, modernize IT workflows, and enhance service delivery across the enterprise. As part of this initiative, we are assembling a new Change Management team that will design, build, and evolve the change request and approval framework that drives IT process reliability and compliance. We are looking for a Software Engineer to join this team and contribute significantly to developing backend and...

Job Description Zendesk is seeking a Senior Product Manager to work on our messaging product. In this role, you will work with a talented and driven team of engineers, designers, marketers, sales & success experts, customer advocates, and business managers, all collectively focused on delivering an awesome product experience to all of our customers. What You'll Do Lead initiatives that increase messaging product adoption among current chat customers, ensuring a smooth and positive transition experience. Define and manage the product roadmap and rollout plan for messaging initiatives. Partner with cross-functional teams to prioritize and execute on goals with transparency and clear communicat...

About Us At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you. What are we looking for? SentinelOne is looking for an experienced Salesforce Systems Analyst based in Costa Rica to join our team, as we expand our Salesforce instance and...

As a fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, our company delivers multilingual customer support and technical assistance to international clients across various verticals such as e-commerce, SaaS, travel, and fintech. We are focused on operating high-performing on-site contact centers in India to ensure best-in-class SLAs, measurable CX improvements, and quick time-to-resolution. **Role Overview:** You will be responsible for handling inbound international customer inquiries via phone, email, and live chat. Your tasks will include diagnosing issues, providing accurate solutions, and closing tickets within SLA. Additionally, you wil...

Job Description At Zendesk, we build AI-powered, customizable, and simple-to-use software that helps businesses connect with their customers in ways that feel personal and effortless. If you’ve ever messaged a brand for help and received a fast, friendly reply, there’s a good chance Zendesk was behind it. We believe great customer experiences start with great employee experiences. That’s why we design tools that make complex problems feel simple and empower people to do their best work. About the Role We’re growing our Custom Data Platform team in Pune and looking for a Senior Technical Product Manager who loves solving complex data challenges with clarity and empathy. This team powers two o...

Job Description Software Engineering Manager – Change Management Location: Pune, India - Hybrid | Full-Time Lead, Innovate, and Deliver with Zendesk ITSM Zendesk is building a next-generation IT Service Management (ITSM) platform to help organizations streamline internal operations, modernize IT workflows, and enhance service delivery across the enterprise. We are seeking a highly motivated and experienced Engineering Manager to lead our new Change Management team in Pune. This team is responsible for designing, building, and evolving the core change request, approval, and orchestration framework that drives IT process reliability and compliance for our enterprise customers. You will be resp...

Job Description Software Engineer (Backend or Fullstack) – Change Management Location: Pune, India - Hybrid | Full-Time Join Zendesk and Shape the Future of IT Service Management Zendesk is building a next-generation IT Service Management (ITSM) platform to help organizations streamline internal operations, modernize IT workflows, and enhance service delivery across the enterprise. As part of this initiative, we are assembling a new Change Management team that will design, build, and evolve the change request and approval framework that drives IT process reliability and compliance. We are looking for a Software Engineer to join this team and contribute significantly to developing backend and...

Job Description Zendesk is seeking a Senior Product Manager to work on our messaging product. In this role, you will work with a talented and driven team of engineers, designers, marketers, sales & success experts, customer advocates, and business managers, all collectively focused on delivering an awesome product experience to all of our customers. What You'll Do: Lead initiatives that increase messaging product adoption among current chat customers, ensuring a smooth and positive transition experience. Define and manage the product roadmap and rollout plan for messaging initiatives. Partner with cross-functional teams to prioritize and execute on goals with transparency and clear communica...

As an experienced Project Manager specializing in Shopify Web Development and workflow automation (Zapier), you will play a crucial role in driving end-to-end delivery of innovative digital commerce solutions. Your proactive leadership, strong analytical skills, and effective communication will be key in coordinating between technical and business stakeholders to ensure seamless e-commerce experiences. **Key Responsibilities:** - Manage end-to-end project lifecycles for Shopify-based e-commerce solutions. - Coordinate closely with web developers, UI/UX designers, marketing teams, and business stakeholders to align business objectives with technical delivery. - Design, document, and oversee i...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented E-Commerce Administrative Assistant with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone who’s highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel ...

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented E-Commerce Administrative Assistant with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone who’s highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel ...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented E-Commerce Administrative Assistant with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone who’s highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel ...

At TalentPop App , we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented E-Commerce Administrative Assistant with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone who’s highly organized, technically skilled, and thrives in a remote environment. What You'll Do Support account managers with administrative coordination tasks Track inventory levels, coordinate restocks, and handle purchase order (PO) processes Perform data analysis and reporting using Microsoft Excel ...

Role Overview: As an International Customer Support Executive, you will be responsible for handling customer queries and issues from international markets through various communication channels such as phone, email, or chat. Your primary goal will be to ensure prompt resolution of customer concerns and maintain high levels of customer satisfaction. Key Responsibilities: - Handle inbound and outbound customer interactions from international markets - Resolve product or service issues promptly and professionally - Maintain customer records by updating account information - Escalate unresolved issues to the appropriate internal teams - Deliver high-quality service and build sustainable relation...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...

Role Overview: We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management . In this role, you’ll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs) . Your contributions will be key to recreating real-world e-commerce scenarios , validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust . What You’ll Do: Recreate catalog management workflows , including attribute enrichment, taxonomy validation, bulk updates, and compliance checks. Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog update...