4193 Zendesk Jobs - Page 17

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving...

Job Title: Customer Success Manager (CSM) Location: On Site / Visakhapatnam Department: Customer Success Reports To: CEO About the Role We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Key Responsibilities • Serve as the primary point of contact for assigned clients, managing onboarding, retention, and overall customer satisfaction. • Develop a deep understanding of...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English. At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving...

About Us: Platform9: A Better Way to Go Cloud Native Platform9 is a leader in simplifying enterprise private clouds. Our flagship product, Private Cloud Director, turns existing infrastructure into a full-featured private cloud. Enterprise IT teams can manage VMs and containers with familiar GUI tools and automated APIs in a private, secure environment. Enterprises are selecting Platform9's Private Cloud Director to migrate away from legacy virtualization platforms because it meets all of the following enterprise requirements: - Familiar VM management experience - Critical enterprise virtualization features: HA, DRR, networking, scale, reliability - Compatibility with all existing hardware e...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Marketing Automation Senior Associate The opportunity We are looking for Marketing Automation Senior Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital market...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Marketing Automation Senior Associate The opportunity We are looking for Marketing Automation Senior Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital market...

About The Opportunity A growing organisation in the Hospitality & Travel sector, operating reservation services and booking operations for hotels, resorts and travel products across India. We deliver high-quality, guest-first booking experiences across phone, email and direct channels and are now expanding our on-site reservations team to support peak demand and revenue optimisation. Role: Reservations Specialist (On-site, India) Role & Responsibilities Handle inbound and outbound reservation requests via phone, email and web chat—confirm bookings, process modifications and manage cancellations promptly and accurately. Operate property management and global distribution systems to check avai...

About The Opportunity A growing organisation in the Hospitality & Travel sector, operating reservation services and booking operations for hotels, resorts and travel products across India. We deliver high-quality, guest-first booking experiences across phone, email and direct channels and are now expanding our on-site reservations team to support peak demand and revenue optimisation. Role: Reservations Specialist (On-site, India) Role & Responsibilities Handle inbound and outbound reservation requests via phone, email and web chat—confirm bookings, process modifications and manage cancellations promptly and accurately. Operate property management and global distribution systems to check avai...

Your role What We Need CORPAY is currently looking to hire a Customer Onboarding Associate. This position falls under our Corpay Payables division and would be located in our Nagpur, India office. As a Customer Onboarding Associate, you will be responsible for ensuring a seamless onboarding experience for customers by guiding them through the implementation of Corpay's financial technology solutions. This role requires excellent communication skills, strong attention to detail, and a customer-focused approach. What You'll Be Doing How We Work As a Customer Onboarding Associate, you will be expected to work in the Nagpur office. CORPAY will set you up for success by providing: Assigned worksp...

THIS IS A 6 MONTHS CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER . We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. You will also track follow-ups, monitor outcomes, and generate reports on key metrics like conversions and account actions. Primary Skills - Excel, CRM Tools(SFDC, Zendesk), Customer support Secondary Skills - Communication (Written and oral), MS-office Qualifications: This requires advanced knowledge of...

About Superfans At Superfans , we help brands build deeper connections with their customers — turning casual buyers into loyal fans. Our platform is used by growing DTC brands to engage, reward, and retain their communities. We’re a small but passionate team that believes every customer interaction is a chance to create a lasting impression — and we’re looking for someone who shares that belief. About The Role We’re looking for a Customer Support Executive who loves solving problems and making customers smile. You’ll be supporting our US-based customers during their working hours, helping them get the most out of Superfans, and ensuring they always feel heard and supported. What You’ll Do Be...

This role is for one of our clients Industry: Libraries Seniority level: Entry level Min Experience: 0 years Location: Ahmedabad JobType: full-time We’re looking for an energetic and empathetic Customer Experience Associate to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and meaningful. You’ll serve as the first point of contact for inquiries, helping customers navigate challenges, offering timely solutions, and ensuring they feel supported at every step. This role is ideal for someone who genuinely enjoys helping others, thrives in a dynamic environment, and is passionate about creating great customer experiences. Key Responsibilities C...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

Fraud Analyst – E-commerce Transactions (L1) (1 to 6 Years) Experience : 1 to 3 Years Location : Remote (Work from Home) Mode of Engagement : Full-time No of Positions : 3 Educational Qualification : Any Degree / Engineering Industry : E-commerce Work Time : IST / CET What We Are Looking For: 1–3 years of experience or internship exposure in eCommerce fraud/risk operations , order review , or transaction monitoring . Strong analytical and investigative mindset with the ability to follow structured playbooks and make accurate decisions within defined frameworks. Good written communication and documentation skills for preparing clear review notes and case updates. Working knowledge of Excel/Go...

General information Country India State Karnataka City Bengaluru Job ID 46503 Department SaaS Description & Requirements Overview Candidate should be qualified to offer technical support to Infor customers who are using the Infor POS product. Candidate should be willing to work in shifts, which includes India night hours. Good technical aptitude, strong knowledge of the English language & communication skills, ability to work in a team and good customer service skills are key. An Infor POS product support analyst should have the technical aptitude to learn our POS software/hardware systems. He/she should be able to provide excellent remote customer service to our customers in Canada, America...

Job Description: As a Customer Support Specialist for D2C/eCommerce brands, you will have the opportunity to utilize your 3 years of experience in customer support to handle customer queries efficiently. Your role will involve resolving issues related to orders, delivery, returns, and refunds within the specified SLAs. You should possess clear communication skills in English and Hindi, with knowledge of regional languages being an added advantage. Your empathetic problem-solving approach will be crucial in ensuring customer satisfaction. Key Responsibilities: - Handle customer queries across email, chat, and calls - Resolve issues related to orders, delivery, returns, and refunds within SLAs...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team, If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions ? this role may be a perfect fit, Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsell/...

Join TalentPop App as a Brand Concierge Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values If youre passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! Were looking for a dependable and customer-focused Brand Concierge Online Order Support VA who can support customers with their orders while providing a premium, c...

Join TalentPop App as a Brand Concierge Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values If youre passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! Were looking for a dependable and customer-focused Brand Concierge Online Order Support VA who can support customers with their orders while providing a premium, c...