4193 Zendesk Jobs - Page 18

Join TalentPop App as a Brand Concierge Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values If youre passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! Were looking for a dependable and customer-focused Brand Concierge Online Order Support VA who can support customers with their orders while providing a premium, c...

Role Overview: You will be joining Intellect Design Arena Ltd as a Product Support Manager for their cutting-edge AI platform. Your main responsibility will be to lead and scale the global support operations, ensuring exceptional customer experiences and long-term success. This role is crucial in defining the vision and strategy for the support organization, establishing operational processes, and building a top-notch team to serve enterprise clients round the clock. Key Responsibilities: - Define and execute the global support strategy focusing on scalability, automation, and customer-centricity aligned with business objectives - Oversee multi-regional support teams to ensure comprehensive ...

We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team, If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions ? this role may be a perfect fit, Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsell/...

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale, Multiplier is at the forefront of this change By removing barriers and simplifying global hiring, were creating a level playing field where businesses and individuals (like you) can compete, grow, and succeed, regardless of geography, Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams Our unified employment platform, complete with world-class EOR, AOR and ...

Job Title: Operations Manager Job Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Service Desk Operations: Oversee and manage daily o...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

About Qube: At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to cater to the needs of the global cinema business. If you are amongst those who love to work along with people making positive or transformative changes in their lives, enabling individuals to recognize and achieve their true potential, then we invite you to join hands with us in our journey of bringing every story to life. About QubeWire : Q...

About Learneo Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal. Role Overview We're looking for a Customer Success Specialist II who is fluent in English to join our fast-growing global teams for Quillbot . This is a high-impac...

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a L1 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes What you will do: Handle customer inquiries involving technical issues and feedback, providing timely and effective solutions Monitor client hardware in real time and ensure prompt issue detection and escalation when needed Follow established procedures to esca...

Customer Support Executive – Bhopal | 9ance 📍 Location: Bhopal (On-site) 💼 Experience: 1–2 years 🎓 Qualification: Bachelor's degree or diploma in Computer Science / IT / Technical field About the Role We are looking for a passionate and detail-oriented Customer Support Executive to join our growing team at 9ance . The ideal candidate should have a mix of technical understanding, software and finance knowledge , and hands-on experience in CRM and helpdesk tools . You’ll be the first point of contact for our clients, ensuring smooth communication and quick issue resolution. Key Responsibilities Handle customer queries and provide prompt resolutions via email, chat, and calls. Manage and track ...

Industry & Sector: Business Process Outsourcing (BPO) / Customer Experience Services supporting retail, fintech and SaaS clients across India. We deliver omnichannel, on-site customer support focused on rapid resolution, accuracy and measurable customer satisfaction. This role sits at the frontline of service delivery and operational excellence. Primary Title: Customer Service Representative About The Opportunity Career Bloc is hiring an on-site Customer Service Representative in India to join a fast-paced customer operations team. You will handle inbound customer interactions across phone, email and chat, using modern CRM and ticketing platforms to resolve issues, drive First Contact Resolu...

This role is for one of our clients Industry: Libraries Seniority level: Entry level Min Experience: 0 years Location: Ahmedabad JobType: full-time We’re looking for an energetic and empathetic Customer Experience Associate to be the voice of our customers and ensure every interaction they have with us is seamless, positive, and meaningful. You’ll serve as the first point of contact for inquiries, helping customers navigate challenges, offering timely solutions, and ensuring they feel supported at every step. This role is ideal for someone who genuinely enjoys helping others, thrives in a dynamic environment, and is passionate about creating great customer experiences. Key Responsibilities C...

Industry & Sector: Business Process Outsourcing (BPO) / Customer Experience Services supporting retail, fintech and SaaS clients across India. We deliver omnichannel, on-site customer support focused on rapid resolution, accuracy and measurable customer satisfaction. This role sits at the frontline of service delivery and operational excellence. Primary Title: Customer Service Representative About The Opportunity Career Bloc is hiring an on-site Customer Service Representative in India to join a fast-paced customer operations team. You will handle inbound customer interactions across phone, email and chat, using modern CRM and ticketing platforms to resolve issues, drive First Contact Resolu...

This role is for one of the Weekday's clients Min Experience: 0 years Location: Ahmedabad JobType: full-time We are looking for a proactive and empathetic Customer Support Specialist to join our growing team. In this role, you will be the first point of contact for our customers, ensuring their questions are answered, issues are resolved efficiently, and they have a smooth and satisfying experience with our products or services. You'll play a key role in building lasting customer relationships, enhancing customer satisfaction, and driving overall customer success. Requirements Key Responsibilities Customer Service & Support: Handle incoming customer queries via phone, email, chat, or other c...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities Handle inbound international customer enquiries via phone, email and live chat—diagnose issues, provide accurate solutions, and close tickets within SLA. Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentat...

Job Description Job Title: Contact Center Team Lead Department: Managed Services Reports To: Managed Services Manager Location: Chennai, India Employment Type: Full-Time Position Summary We are seeking a dynamic and experienced Contact Center Team Lead to manage teams of customer service representatives (CSRs) and technical support representatives (TSRs), while optimizing the use of Zoom Contact Center (Zoom CX) or similar platforms to deliver exceptional customer and patient experiences. The Team Lead will oversee daily operations, lead proactive outreach campaigns, ensure team performance aligns with organizational goals, and leverage contact center tools to enhance service delivery, strea...

Job Title: Customer Success Manager (CSM) Location: Visakhapatnam Department: Customer Success Reports To: CEO About the Role We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Key Responsibilities Serve as the primary point of contact for assigned clients, managing onboarding, retention, and overall customer satisfaction. Develop a deep understanding of Revidd's plat...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...