5549 Zendesk Jobs - Page 15

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Role: The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members. Your Contribution: Troubleshooting video conference system issues via phone, email, and chat. Resolving escalated support tickets from the Tier 1 support team. Assisting the Tier 1 support team by providing guidance to resolve tickets without escalation. Providing ad-hoc feedback about trends, new issues, and the voice of the customer. Ass...

About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The Merlin Intake Agent Offers Business Users Unparalleled Ease Of Use, Increasing Adoption Rates And Significantly Reducing Non-compliant Spending. For Procurement Teams, The Merlin Autonomous Negotiation Agent Handles Tail Spend Autonomously, Securing Additional Savings; The Merlin Contract Agent Helps Draft Compliant Contracts And Reduces Risks By Actively M...

Experience : Min. Relevant Experience: -4-8 years of IT Vendor Management (Field Service Workforce) domain experience required. Company Overview Iron Service Global is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries. Focused on enabling end-to-end last-mile global commerce, we provide highly scalable solutions to our customers in more than 100 countries around the world, serving over 900 metros and 100,000 business locations as well as most IT infrastructure manufacturer & software vendors. By leveraging our proprietary digital operating syst...

Welcome to Frontline Managed Services where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The Team Lead plays a critical role in ensuring exceptional client service delivery and effective team ...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

We're Hiring: Bilingual Customer Service Specialist (French & English) Do you love helping people and speak both French and English fluently? Come join our team at TalentPop App as a Bilingual Customer Service Specialist! You'll be the friendly, helpful person our customers turn to for support, making a real difference with every call and chat. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact. What You'll Do Assist Customers: Provide exceptional support via inbound calls, chat, and email. Solve Problems:...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, ...

Experience—1-3 Yrs COMPANY OVERVIEW: Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services. Job Description As a Support Service Associate, you will be responsible for managing and handling Field Service Vendors and their field service engineers, ensuring their availability for various programs they're onboarded for. It also includes ensuring Worker assignment on every case/work order, es...

Overview: ARDEM is seeking a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets through Zendesk. Key Responsibilities: Handle customer queries through Zendesk and provide timely, accurate responses. Review engineering drawings, layouts, and specifications to process customer orders and submittals. Enter and maintain order details in the system with high accuracy. Prepare and share reports, documentation, and customer updates. Work with internal teams to resolve issues and ensure customer satisfaction. Retrieve technical and product-related information as needed to support customer requests. Manage mult...

🚀 We’re Hiring: Full-Time Intern — NBFC Operations at Masai! If you’re someone who thrives in fast-paced environments, loves solving problems, and wants to build a strong foundation in operations & financial processes , this role is a great place to start your career. At Masai , our NBFC Operations team plays a crucial role in supporting learners and ensuring smooth operational workflows — and we’re looking for someone eager to learn, contribute, and grow with us. 📌 Role: Full-Time Intern — NBFC Operations (On-site) 📍 Location: Masai Office 🗓️ Saturdays are typically working days 🔧 What You’ll Work On Coordinating with multiple internal teams to support NBFC operations Regular communication ...

Key Responsibilities: Define and drive the global support strategy to deliver exceptional, scalable customer experiences across all channels (ticketing, chat, phone, email, Help Centre). Lead and inspire support leaders and teams, fostering a high-performance culture focused on accountability, empathy, and continuous improvement. Oversee operational excellence , leveraging KPIs (CSAT, NPS, FCR, resolution time, account health) to inform decisions and optimize service delivery. Champion customer-centric innovation by translating insights into product and process improvements in partnership with Product, Engineering, and Enterprise Applications. Strengthen governance by implementing best-in-cl...

Primary job title (standardized): Customer Support Representative A technology-enabled customer experience and business process outsourcing (BPO) services provider supporting e-commerce, fintech, SaaS, and consumer brands. We deliver omnichannel customer support, order-to-cash, and retention services using cloud contact-center platforms and analytics to drive customer satisfaction and operational efficiency. About The Opportunity We are hiring an on-site Customer Support Executive based in India to join a high-energy operations team. You will be the frontline ambassador for customers—resolving inquiries, owning cases end-to-end, and improving processes that reduce churn and boost loyalty. Th...

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role We are looking for a detail-oriented and analytical...

We are seeking a highly skilled and experienced Product Support Team Lead/Manager to oversee our global product support team. This is a critical leadership role responsible for ensuring exceptional customer support, driving operational excellence, and managing team performance across multiple regions. The ideal candidate will possess advanced technical and analytical skills, strong leadership capabilities, and a proven track record in managing global support operations. Key Responsibilities Team Leadership & Performance Management Lead and manage a global product support team, ensuring high-quality service delivery and adherence to SLAs. Drive team performance through regular reviews, coachi...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Finance Specialist, Accounts...

REMOTE Customer Service Representative (Technical Support) ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India Telephone: 915.130.3150 Email: Recruitment_ARDEMDataServices@ardem.com Apply on ARDEM Location: Remote (India) Schedule: Full-time Share This Job Share Share Share Share Overview ARDEM is seeking a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets through Zendesk. Key Responsibilities Handle customer queries through Zendesk and provide timely, accurate responses. Review engineering drawings, layouts, and specifica...

We are looking for a motivated Technical Support Intern to assist our team in resolving customer queries and providing technical support for SaaS applications. This internship is ideal for freshers or recent graduates who want to gain hands-on experience in technical support and customer success. Job Type: Internship (Full-time) Number of positions: 1 Working Days: Monday to Friday Office Time: 9 AM to 6 PM Candidates must be from Gujarat. Responsibilities Respond to basic technical queries via chat, email, or phone under guidance. Assist in troubleshooting SaaS application issues like access, performance, and integration problems. Guide customers through step-by-step solutions with clarity....

Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Job Description About the Role As the Community Manager, you will be responsible for owning the end-to-end email-based support experience for our community of users, driving high customer satisfaction, maintaining service levels, and shaping the support roadmap. With your 7+ years of experience, ...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

Customer Support and Sales Specialist | Remote (E-commerce Success Specialist) Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue. TalentPop App is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven Customer Support and Sales Specialist —a role where you own the customer experience from initial contact through retention and expansion. This is a vital, dual-focus position for a professional who is equally adept at solving complex problems (Support) and identifying commercial opportunities (Sales). If you are motivated by providing world-class service while actively contributin...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

Customer Support and Sales Specialist | Remote (E-commerce Success Specialist) Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue. TalentPop App is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven Customer Support and Sales Specialist —a role where you own the customer experience from initial contact through retention and expansion. This is a vital, dual-focus position for a professional who is equally adept at solving complex problems (Support) and identifying commercial opportunities (Sales). If you are motivated by providing world-class service while actively contributin...

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter. What You'll Be Doing Responsibilities This isn't just a data entry job—you'll be the backbone of our clients' Shopify operations. Your key responsib...

Customer Support and Sales Specialist | Remote (E-commerce Success Specialist) Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue. TalentPop App is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven Customer Support and Sales Specialist —a role where you own the customer experience from initial contact through retention and expansion. This is a vital, dual-focus position for a professional who is equally adept at solving complex problems (Support) and identifying commercial opportunities (Sales). If you are motivated by providing world-class service while actively contributin...