What do we do? We’re at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire limited to geographies, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find, anywhere in the world. However, they need digital solutions to help them streamline the process, invest in engagement and build world-class teams, globally. We are Multiplier! Our global employment platform empowers companies to contract staff all across the world, while managing the complexities of local compliance, labor contracts, payroll, benefits and taxes - all from one software system. It’s a game changer! We’re on a mission to impact economies of scale, and disrupt the traditional employer of record (EOR) space. We’re backed by some of the best in the game (Sequoia, DST, and Tiger Global), led by domain level experts, scaling massively, and seeking brilliant like minded enthusiasts to join our team. What’s the opportunity? The Vice President of Operations will be responsible for overseeing and managing all operational functions within the company, working closely with the C-suite, to streamline processes, improve efficiencies, and align operations with our strategic goals. This role will require a leader with deep expertise in global operations, Customer success, process improvement, and team management. What you’ll do: Operational Leadership & Strategic Planning: Lead the global operations team, ensuring alignment with company strategy and delivering world-class service. Develop and implement strategic plans that enhance operational effectiveness and support business growth. Process Improvement & Change Management: Spearhead business process improvement initiatives across all operational functions, identifying opportunities to optimize processes, reduce inefficiencies, and improve productivity. Lead change management efforts, driving organizational transformations that support business objectives and enhance service delivery. Client Service & Customer Success: Ensure operational teams are equipped to deliver superior client service and maintain high levels of customer satisfaction. Oversee client facing teams to ensure the seamless execution of onboarding, service delivery, and customer support. Continuously improve customer satisfaction metrics by implementing client feedback loops and refining service offerings. Team Development & Leadership: Lead, mentor, and develop a high-performing global operations team consisting of project managers, client service, and customer success managers across multiple regions. Foster a positive, inclusive, and high-performing team culture by setting clear goals, providing ongoing feedback, and supporting professional development initiatives. Payroll Management: Oversee payroll operations across multiple regions, ensuring compliance with local regulations and maintaining operational excellence. Ensure alignment between payroll services and broader business goals, continuously improving payroll processes for efficiency and accuracy. Project Management & Vendor Management: Lead complex operational projects, from inception through execution, ensuring delivery within scope, time, and budget. Manage key vendor relationships, ensuring they deliver high-quality services and maintain performance standards that align with Multiplier’s operational goals. What are we looking for? 15+ years of leadership experience in operations management, preferably within a global EOR or Payoll-tech environment. Strong strategic vision and execution ability, with a demonstrated track record of developing and implementing operational strategies that support business growth across multiple geographies. Strong background in process improvement methodologies with a proven track record of driving efficiency and cost reduction. Experience leading customer-facing teams with a focus on delivering exceptional service and improving customer satisfaction metrics. Strong project management skills with experience overseeing complex, cross-functional projects and managing global vendor relationships. Demonstrated ability to work collaboratively with stakeholders across different functions, including Sales, Finance, Product, and Technology teams. Excellent analytical skills and experience using data to guide operational decisions and improve business outcomes. Excellent communication skills, capable of influencing and guiding senior executives, as well as mentoring large global teams. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions Show more Show less
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. What You’ll Do: Handle end-to-end accounts payable processes, including vendor invoice processing, verification, and payment issuance for all regions (India time zone). Ensure that foreign exchange is incorporated and account for in moving transactions globally Partner with the payroll team to ensure accurate payments to supported employees Work with banking partners to ensure efficient relationships and rails are made for executing payments Maintaining accurate financial records and reports across multiple bank accounts Execute payments based on defined SLAs and metrics as it relates to paying members in countries where jurisdictionally compliant On-time funding receipt On-time payments to members On-time payments to statutory bodies Accurate payments to members Accurate payments to statutory bodies Accurate payments to third party vendors Maintain accurate records of all accounts payable transactions, ensuring compliance with company policies and financial regulations. Resolve discrepancies and issues related to invoices and payments, both internally and externally. Build and maintain strong relationships with vendors, addressing inquiries, and resolving payment-related concerns promptly and professionally. Collaborate with internal stakeholders to ensure smooth communication with vendors and effective resolution of payment-related matters. Process employee expense reimbursements in a timely and accurate manner, ensuring adherence to company policies and expense guidelines. Leverage your expertise in Netsuite to efficiently manage payroll payment processing, ensuring employees receive accurate and timely compensation. Collaborate with the HR team to validate payroll data and resolve any discrepancies in payroll-related transactions. Utilize your experience in the general ledger to ensure proper coding and allocation of accounts payable transactions. Reconcile accounts payable balances with the general ledger and investigate and resolve any discrepancies. Assist in generating relevant financial reports related to accounts payable and payroll activities. Provide insights and analysis on accounts payable trends, payment patterns, and potential areas for improvement. Support the finance team in preparing for internal and external audits related to accounts payable and payroll processes. Ensure adherence to accounting standards and regulations in all accounts payable operations. What You’ll Bring: A Bachelor's degree in Accounting or a related field, or equivalent combination of education and experience. Minimum 5 years of relevant work experience in accounts payable or finance roles. Experience with accounting in payments and general ledger. Demonstrated proficiency in using Netsuite for accounts payable and payroll processing. Preferably, at least 3 years of hands-on experience in payroll payment processing within Netsuite. Strong understanding of accounting principles and practices. Ability to analyze financial data and interpret reports. Meticulous attention to detail, ensuring accuracy in payment processing and data management. Fluent in English with excellent communication and interpersonal skills, capable of building strong relationships remotely. Ability to collaborate effectively with cross-functional teams and external vendors. Proven ability to identify issues, propose solutions, and implement process improvements. Strong organizational skills to manage multiple tasks and prioritize deadlines effectively. Join Multiplier and be part of a dynamic team that is transforming the HR Tech industry. If you meet the qualifications and are excited about the prospect of contributing to our success, apply now and help us shape the future of HR technology. Show more Show less
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. About the Role: We are seeking an experienced and strategic Global Treasury Analyst to join our finance team. This role will be responsible for managing global cash operations, optimizing liquidity, supporting funding activities, and ensuring compliance with treasury policies across multiple regions. The ideal candidate will bring strong analytical skills, a global mindset, and experience working in a fast-paced, dynamic environment. Key Responsibilities: Manage daily global cash positions and ensure adequate liquidity across entities. Oversee bank relationships and maintain optimal banking structures. Lead short-term and long-term cash flow forecasting processes. Execute foreign exchange (FX) transactions and manage currency risk exposure. Support intercompany funding and capital structure planning. Ensure compliance with internal controls, treasury policies, and regulatory requirements. Collaborate with Accounting, Tax, Legal, and Business teams on cross-functional projects. Identify and implement opportunities for process improvements and automation within treasury operations. Prepare treasury reports and dashboards for leadership and board-level reporting. Qualifications: Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA/CFA/CTP preferred). 5–12 years of relevant treasury experience in a multinational corporation or financial institution. Strong understanding of global cash management, FX, and financial instruments. Experience with treasury management systems (e.g., Kyriba, SAP Treasury, Quantum) is a plus. Excellent analytical, problem-solving, and interpersonal skills. Ability to work independently and collaboratively across global teams. Strong communication and stakeholder management capabilities. If you are a highly motivated and results-oriented professional with a passion for driving revenue growth in the HR Tech industry, we would love to hear from you. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions. Show more Show less
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our global HR platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. About the Role: The CPO at Multiplier is expected to own and drive multiple products and product lines for the organization including product planning and execution all through the lifecycle of the business. This includes, identifying the right problems to work on, defining the vision for the product, and collaborating with other stakeholders in order to ensure that the financial goals of the business are met. The role requires a combination of deep proficiency in product management, leadership qualities, people management, ability to define and execute on a vision, and stakeholder Management. Responsibilities: As a Product Leader, you will be expected to be another entrepreneur who exhibits owner mindset and is comfortable to go beyond the defined role. Be the owner of the product and take full P&L responsibility and measure achievements in terms of the success of the product. You will lead and define product vision, direct product development, and execution & ensure a high return on investment (ROI) on your product, own the strategy and architecture, and ultimately be accountable for the success of the division. Understand the market and the competition extremely well, and operate with a strong basis of knowledge and confidence. Direct a number of self-contained teams reporting to you such as Product Managers, Designers, Engineers etc. Conduct market and Product research to identify potential features or releases. Stay on top of market trends to determine the right product at the right time and take responsibility for devising and executing the winning plan. Build industry leading solutions to complex problems in a high dependency environment. Engage stakeholders in leadership, research, data, and support, and coordinate across teams to maintain product and strategy alignment. Deliver superior value to the marketplace during product planning and achieving market share and revenue goals during the go-to-market phase. Also coordinate go-to-market strategies when launching a new product or feature. Write user stories and scenarios, collaborate with the Product Managers, Development Managers, and Quality Assurance to maintain the product backlog. Help the team to estimate development time for each scenario. Work closely with UI/UX teams to drive concept storyboards, functional wireframes, and other user experiences. Set processes and systems to scale the team and its effectiveness. Mentor and invest in the growth of your team. Identify hiring needs and own hiring end to end in your area. Requirements: 15+ years of overall experience with B2B/SaaS/Product Organization. 8+ years of hands-on experience in leading the Product Management function in a successful product driven Start-up A Degree in Tech from a Tier-1 Engineering Institute and a Master’s in Management from a Tier-1 Management Institute would be ideal. You understand technology, but love customer-first & business-first thinking. Possess good knowledge of agile project delivery and has experience working with agile teams Strong experience in defining and documenting business requirements, functional specifications etc. Excellent verbal and written communication skills with proven experience engaging and influencing senior executives Ability to see the big picture, effectively evaluate trade-offs and drive consensus across business units and serve as an effective liaison between customers and engineering Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions Show more Show less
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. Job Overview We are building a high performing Support team - committed to helping customers realize the full potential of Multiplier. We’re looking for a customer-focused Senior Specialist to enhance customer satisfaction and success across the globe, with 4+ years of experience in SaaS/payroll/HRIS, you’ll manage relationships, drive product adoption, and resolve complex customer issues while working cross-functionally to continuously improve the customer experience. What You'll Do Customer Support: Own the end-to-end resolution of customer issues while ensuring an outstanding support experience. Engage with customers via email, chat, and video conferencing to troubleshoot and resolve problems efficiently. Be the product expert, and provide deep knowledge and guidance to help customers succeed. Customer Success: Monitor satisfaction, drive retention, and identify upsell opportunities. Collaboration: Partner closely with Product and Engineering teams to enhance the customer experience through feedback and continuous improvement initiatives. Documentation: Ability to create clear and comprehensive process documentation to support internal teams and improve operational efficiency. Contribute to customer-facing knowledge bases by documenting best practices, troubleshooting steps, and product updates. De-escalate and resolve issues by leveraging platform and industry expertise (Manage escalations) Become product/process expert - you'll be a go-to resource for both customers and coworkers. What You'll Bring 4+ years in customer experience or support, ideally in SaaS, payroll or HRIS. Strong communication and problem-solving skills. Familiarity with SaaS/HRIS platforms and customer support tools (Zendesk, Salesforce, etc.). A customer-focused, self-driven, and results-oriented mindset. Ability to work PST shift between the hours of 9 PM - 6 AM IST Strong written and verbal communication skills in english Flexibility of changing duties and responsibilities Organizational skills and experience improving processes Ability to work any shift between the hours of 7:00 AM IST - 4:00 AM IST (APAC, EMEA or AMER shifts) Perks Flexible vacation. Equipment to support you in your role. Health Insurance. What We Offer: High-impact role with the chance to play a key role in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. Work with a passionate, energetic, and diverse team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company’s success. Comprehensive health insurance coverage for you and your family’s well-being. Generous holiday policy. A company that genuinely invests in your professional success. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We're backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let's build it together. The Opportunity: The Global Insurance and Benefits team ensures we provide world class benefits to the employees delivered locally. The team focuses on establishing new policies in new countries and also manages its administration. What you'll do Provide best in class recommendations to employers hiring globally, in a way that truly reflects local expectations, not just what international vendors can offer as a way of benefits packages or salary benchmarking data. Manage relationships with key insurance providers to stay up to date with various “Duty of Care” insurance and benefit options Manage the commercial discussions with the insurance providers in order to finalise the local health insurance plans Assess new insurance providers in the region and be accountable for creating new health insurance plans in new countries where we enter Liaison with internal key stakeholders, including operations and product teams, to ensure global pay data and benefits data is effectively communicated, implemented, and managed. Research, maintain and distribute global pay data and benefits packages, in line with local customs, benchmarks, compliance and other regulations, liaising with vendors, internal stakeholders and customers. What you'll bring Minimum 6 years of prior exposure to managing insurance products and global pay data and benefits. The ability to explain complex topics in easy to understand and concise language. Fluent in both English and Spanish, with excellent written and spoken proficiency Excellent organisational skills and the ability to complete multiple tasks in a timely manner and under strict time constraints Passion for solving problems for customers all day. Good to have a background at a HR SaaS company. Good to have background about US/LATAM region's Insurance administration Comfortable with ambiguity and the ability to adapt to change Ability to coordinate with multiple teams – both internal and external Attention to detail with swift execution What We Offer: High-impact role with the chance to play a key role in a rapidly growing company. Full autonomy in your role, with the flexibility to work in a hybrid environment. Work with a passionate, energetic, and diverse team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company's success. Comprehensive health insurance coverage for you and your family's well-being. Generous holiday policy. A company that genuinely invests in your professional success. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We're backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let's build it together. Role Overview Our Brand and Creative Studio drives the storytelling that amplifies our purpose, building experiences that resonate across the globe, setting our sights on becoming one of the most loved and recognized brands in the SaaS industry. We are seeking a Web Designer with expertise in UI/UX to elevate our marketing site, evolve our scalable design system, and deliver growth-focused, user-centered digital experiences. This role will drive our marketing site's vision and ensure it aligns with our commitment to craft, care, and accessibility. With our successful rebrand last year, we've set a high bar for creative excellence - and we're looking for someone who can take it even further. As a Web Designer at Multiplier, you'll play a crucial role in shaping how our story is told online. Your work will ensure our digital presence reflects the innovation and trust at the core of what we do, making Multiplier one of the most loved brands in the SaaS industry. Responsibilities Design Systems: Develop, maintain, and evolve Multiplier's Design System and documentation, ensuring scalability and best practices. Marketing Site: Design and refine web pages and landing pages to optimize SEO, SEM, and conversion rates. User Experience: Conduct qualitative and quantitative testing to validate, iterate, and improve design, increasing growth. Cross-functional Collaboration: Partner with developers, content teams, and marketing teams to deliver innovative web solutions. Quality Assurance: Ensure design integrity through rigorous QA processes. Optimization: Identify areas for site improvement and recommend solutions based on analytics. Requirements 5+ years of experience in UI/UX design (included SaaS/B2B websites). Good communication skills and ability to embrace feedback and pivot accordingly Proven expertise in building and maintaining Design Systems. Exceptional proficiency in Figma, including tokens and component libraries. Strong understanding of modern UI principles, motion/animation, and accessibility. Experience in user testing, CRO, and data-driven design decisions. Familiarity with tools like Clickup (or similar), Google Workspace, Notion, and Slack. Bonus: Prototyping skills (e.g., After Effects, Principle) and interest in AI. What We Offer: High-impact role with the chance to play a key role in a rapidly growing company. Full autonomy in your role, with the flexibility to work in a hybrid environment. Work with a passionate, energetic, and diverse team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company's success. Comprehensive health insurance coverage for you and your family's well-being. Generous holiday policy. A company that genuinely invests in your professional success. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Description We are looking for a dedicated and experienced Store Manager to join Multiplier, a leading retail company in Gurugram. As a Store Manager for Blackberry clothing, you will play a crucial role in overseeing the daily operations of our store, driving sales, and ensuring an excellent customer experience. You will be responsible for managing a team, implementing strategies to meet sales targets, and maintaining the store's overall performance. This role is vital to our company's success as you will be the key person in driving revenue, managing inventory, and upholding the brand image. You will work on exciting projects related to merchandising, staff training, and customer engagement, contributing to the growth and profitability of our retail business. Join us in this dynamic role and make a significant impact in the retail industry. Responsibilities: Manage day-to-day operations of the store. Supervise and motivate a team of sales associates. Develop and implement sales strategies to achieve targets. Ensure high levels of customer satisfaction through excellent service. Monitor inventory levels and order new items when necessary. Train staff on product knowledge and sales techniques. Create and maintain visual merchandising displays. Handle customer inquiries and resolve any complaints. Requirements: Prior experience in a similar role in the retail industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proven track record of meeting and exceeding sales targets. Knowledge of inventory management and merchandising techniques. Customer-focused with a passion for delivering exceptional service. Ability to work in a fast-paced environment and handle pressure. Proficiency in Microsoft Office and point of sale (POS) systems.
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. About The Role: We’re looking for a passionate and experienced Team Lead – Global EOR/Payroll Support to guide a team of specialists responsible for delivering exceptional support to our customers. In this role, you'll become a subject matter expert in EOR and Payroll services, helping your team navigate customer issues, streamline processes, and drive operational excellence. Key Responsibilities: Lead & Manage: Build and guide a high-performing team of Global EOR and Payroll Support Specialists, ensuring KPIs and SLAs are met and exceeded. Be the SME: Develop deep expertise in EOR and Payroll services through customer support interactions and close collaboration with Product and Engineering. Onboarding & Training: Design and lead onboarding and continuous learning programs to scale the team effectively. Drive Operational Excellence: Analyze team performance, identify bottlenecks, and implement data-driven solutions for continuous improvement. Empower the Team: Ensure your team is equipped with the tools, knowledge, and resources they need to support customers during product updates and releases. Process Innovation: Collaborate with support leadership to refine operational procedures and implement best practices in support. Customer-Centric Approach: Deliver insights and feedback to cross-functional teams to improve the product and reduce contact rate or resolution time. Stakeholder Communication: Provide regular updates to executive leadership on team performance, project status, and strategic goals. What We’re Looking For: Leadership Experience: 2+ years of proven experience leading customer support teams in high-growth, fast-paced environments—preferably within SaaS or startup ecosystems. EOR Domain Knowledge: Familiarity with Employer of Record (EOR) services is a strong advantage, along with a solid grasp of global employment and compliance operations. Operational Expertise: Deep understanding of B2B support processes, systems - Salesforce/Zendesk/Tableau, and service operations, with a passion for delivering scalable support solutions. Remote Team Management: Demonstrated success in managing distributed or remote-first teams across multiple time zones, with a focus on communication, accountability, and collaboration. Performance & SLA Management: Track record of meeting and exceeding SLAs and performance metrics through effective team leadership and data-driven decision-making. Training & Quality Programs: Experience designing and implementing training programs, quality assurance processes, and structured performance evaluation frameworks. Analytical Thinking: Strong problem-solving skills with the ability to analyze performance data, identify trends, and implement targeted improvements. Communication Skills: Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders and articulate complex issues clearly. Attention to Detail: High level of accuracy and organizational skills, with the ability to handle sensitive information discreetly and professionally. Customer-Centric Mindset: Deep commitment to delivering outstanding customer experiences through proactive and empathetic support. Perks Flexible vacation. Equipment to support you in your role. Health Insurance. What We Offer: High-impact role with the chance to play a key role in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. Work with a passionate, energetic, and diverse team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company’s success. Comprehensive health insurance coverage for you and your family’s well-being. Generous holiday policy. A company that genuinely invests in your professional success. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less
A Store Manager oversees the daily operations of a retail store, ensuring it runs smoothly and effectively. This includes managing staff, inventory, and sales, while also providing excellent customer service and maintaining a positive store environment. Job descriptions detail these responsibilities. Key Responsibilities: Staff Management: Hiring, training, and supervising employees, scheduling shifts, conducting performance evaluations, and motivating the team. Inventory Management: Overseeing stock levels, ordering new products, managing stock takes, and ensuring sufficient inventory to meet customer demand. Sales and Revenue: Developing and implementing strategies to drive sales, achieve revenue targets, and maximize profitability. Customer Service: Ensuring a positive customer experience, handling customer complaints, and resolving issues promptly and effectively. Store Operations: Maintaining a clean and organized store, implementing safety policies, and managing daily operations. Financial Management: Creating and managing the store's budget, monitoring expenses, and ensuring the store meets its financial goals. Compliance: Ensuring the store complies with all relevant laws, regulations, and company policies. Essential Skills: Leadership: Ability to motivate and guide a team, delegate tasks, and foster a positive work environment. Communication: Excellent verbal and written communication skills to interact with staff, customers, and management. Problem-solving: Ability to identify and resolve issues quickly and effectively. Organizational: Strong organizational skills to manage inventory, schedules, and daily operations. Sales and Customer Service: Ability to drive sales, provide excellent customer service, and resolve customer complaints. Financial Management: Understanding of budgeting, financial reporting, and basic accounting principles. Job Types: Full-time, Permanent Pay: From ₹45,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Language: Hindi (Preferred) Work Location: In person
Customer Success Manager - EMEA Location: Pune/ Bangalore/ Hyderabad What do we do? We’re at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire limited to geographies, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find, anywhere in the world. However, they need digital solutions to help them streamline the process, invest in engagement and build world-class teams, globally. We are Multiplier! Our global employment platform empowers companies to contract staff all across the world, while managing the complexities of local compliance, labor contracts, payroll, benefits and taxes - all from one software system. It’s a game changer! We’re on a mission to impact economies of scale, and disrupt the traditional employer of record (EOR) space. We’re backed by some of the best in the game (Sequoia, DST, and Tiger Global), led by domain level experts, scaling massively, and seeking brilliant like minded enthusiasts to join our team. What’s the opportunity? We have built a vibrant and loyal customer base across different industries, sectors and geographies. Our business has grown 10x in 2022 and will grow again 3x in 2023, and we are in the process of building a world-class customer experience org to help us get there. Our CSMs are responsible for building strong, outcome-based relationships with our named accounts, enabling them to expand their international footprint and grow revenues from those accounts moving forward. As a CSM, you’ll be reporting to the Regional Head - CX and working closely with your peers and cross-functional stakeholders. Process, creativity, curiosity and tenacity will be critical to our/your success in this role. What you'll do: Build trusted relationships with our named accounts through consultative solutioning, ensuring that our customers achieve their talent and business objectives through Multiplier Actively monitor adoption of our products/services, provide industry knowledge and best practices to drive engagement Partner closely with internal teams, including Sales, Product, Operations and Engineering, to deliver the best customer experience to drive growth and retention Be the voice of our customers to our Product team, synthesizing feedback received and offering informed opinions and solutions, to help shape our product roadmap Understand the needs of our customers across industries and tiers, and design solutions to meet those unique business needs Identifying growth opportunities within your portfolio You’ll be successful if: You are customer obsessed, always putting our customers first and being there for them every step of the way You are experienced in building and nurturing customer relationships, ensuring to meet customer and business goals You are able to explain complex topics in easy and concise language and have excellent communication and writing skills You are organized, detail-oriented, are able to prioritize and perform well under pressure, helping you to stay on top of a larger book of customers You have a positive attitude, are self-motivated and resilient, adapting easily to change in our high-growth start up environment Previous experience of working in customer success/service, a background at a HR SaaS company or experience in working remotely are all a plus! What are we looking for? Min 6 to 12 years of Customer facing experience (ideally within B2B SaaS or HR) Min 3 to 5 years in a Customer success/ Account Management role Min 2 of the last 3 years overachieving goals and targets A people-first, and growth mindset An affinity to work (thrive!) as a remote employee, within a fast-growth business, and an incredibly explosive sector The ability to work independently, problem-solve proactively, and collaborate effectively Comprehension of value-based sales Discipline in Account Planning, Forecasting, and Quota Attainment If you are a highly motivated and results-oriented professional with a passion for driving revenue growth in the HR Tech industry, we would love to hear from you. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions.
Mode of Engagement: Hybrid Location: Pune/ Bangalore/ Chennai What do we do? The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. What’s the opportunity? As a Partner management Specialist you will be responsible for managing the partner network viz., onboard new partners, replacing non-performing partners, negotiating for best price, managing escalations from various internal stakeholders, etc. What You’ll Do Manage partner network across the globe for both EOR, Visa and Global payroll Onboard new partners across various geographies Negotiate and arrive at the best pricing with these partners Monitor partner performance & replace non-performing partners Create a back-up pool of partners across large countries Align partners with Organizations requirements Create a pool of consultants and compliance only partners for countries handled In-house Source relevant software’s to run payrolls in-house Ensure partners raise invoices accurately and on time Ensure partners are paid within timelines agreed upon What You’ll Bring A Bachelor's degree in Commerce or a related field, or equivalent combination of education and experience At least 6-8 years of relevant work experience in managing partner framework globally Excellent communication skills Demonstrated proficiency in managing partner networks Strong understanding of partner framework Ability to collaborate effectively with cross-functional teams and external vendors Proven ability to identify issues, propose solutions, and implement process improvements Strong organizational skills to manage multiple tasks and prioritize deadlines effectively If you are a highly motivated and results-oriented professional with a passion for driving revenue growth in the HR Tech industry, we would love to hear from you. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. What’s the opportunity? As the Director of Procurement , you will be responsible for leading the procurement function at Multiplier. With the growing complexity of our vendor ecosystem and global operations, we are seeking a strategic leader who can independently manage procurement of goods and services, optimize vendor relationships, and drive cost efficiencies across the organization. This is a high-impact leadership role with direct visibility to senior stakeholders and cross-functional teams. What you'll do: Procurement Strategy Development & Execution: Design and implement scalable procurement strategies to support organizational goals, ensuring cost efficiency, compliance, and risk mitigation across all procurement activities. Strategic Sourcing (Short-term & Long-term): Lead both tactical and strategic sourcing initiatives, including category planning, spend analysis, and supplier market assessment. Contract Negotiation & Management: Negotiate commercial contracts with vendors and service providers to ensure favorable pricing, service levels, and business-aligned outcomes. Collaborate with the legal team to review and finalize contract terms and conditions. Cost Optimization & Value Engineering: Drive cost-saving initiatives and continuous improvement programs to optimize vendor spend while maintaining high standards of service and quality. Supplier & Vendor Management: Identify, evaluate, and onboard new vendors to expand the supplier base. Build long-term strategic relationships with key suppliers to ensure reliability and innovation. Contract Lifecycle Management: Oversee timely renewals of existing contracts, proactively managing expiration timelines and renegotiation opportunities. Vendor Database & Performance Tracking: Develop and maintain a centralized and up-to-date vendor database. Implement performance tracking mechanisms to assess vendor reliability, pricing competitiveness, and compliance. Cross-functional Collaboration: Work closely with internal stakeholders including Marketing, IT, Operations, Finance, and Legal to forecast needs, streamline procurement workflows, and ensure alignment on business priorities. What are we looking for? A minimum of 12 years of progressive experience in procurement or a related function, with a proven track record of managing end-to-end procurement operations, including sourcing, negotiation, vendor performance management, and process compliance. Demonstrated ability to design and implement procurement strategies that align with business goals. Ability to evaluate complex commercial scenarios, conduct benchmarking analyses, and make data-driven decisions that deliver value to the business. Strong commercial acumen with the ability to lead complex contract negotiations and deliver favorable terms across a variety of vendor engagements, both locally and globally. Proven success in working across functions such as IT, Sales, Marketing, Operations and Finance. Ability to influence stakeholders, align priorities, and ensure seamless procurement support to internal teams. A strong team player with the ability to lead by influence and drive collective success. Experience in managing or mentoring teams is an advantage. Clear and confident communication style with the ability to present procurement recommendations to senior leadership and build trusted relationships across all levels of the organization. What We Offer: High-impact role with the chance to play a key role in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. Work with a passionate, energetic, and diverse team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company’s success. Comprehensive health insurance coverage for you and your family’s well-being. Generous holiday policy. A company that genuinely invests in your professional success. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. What will I be doing? Leading parts of the product development from inception to launch, and own large parts of the product and its features. Working closely with our product and design teams to build products with the goal of delighting and increasing the success of our customers, in a very iterative fashion. Architecting, building, testing, and releasing features with the highest quality. Automating everything that an engineer should not work on What do I need? 3+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team. Deep knowledge of a high-level programming language (Such as Java, JavaScript, Go, Python, etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) Good understanding of web fundamentals (JavaScript/HTML/CSS) and exposure to one or more Front End stacks (such as React, VueJS, Svelte, Angular etc) Experience in working with cloud infrastructure on AWS, Google Cloud and the likes. Good to have: experience in scalable distributed systems. Willingness to quickly learn and use new technologies. Extremely data-driven. Work with and solve problems of very complex nature and enjoy doing it Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack. Perks Flexible vacation. Flexible work times. Work from anywhere. Equipment you need to do your job Health Insurance Attractive ESOPs What our selection process looks like Initial screening round. Technical round with our engineers. Equal employment opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR, and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. A BIT ABOUT THE OPPORTUNITY What you'll do: Design and build from scratch, the data architecture and the data platform necessary support the requirements at Multiplier. Work closely with stakeholders and product managers to deliver all data product requirements for our external and internal customers. Understand internal data sets and sources to be able to build data lakes and warehouse to support the continuous needs. Analyse and utilise external data sets and sources to be able to answer questions and derive insights based on the business requirements. What you'll bring: At least 5 years of experience as a Data Engineer or related field. Experience with data modelling, data warehousing, and building ETL pipelines preferably on the AWS stack. Experience with big data tools such as Databricks, Redshift, Snowflake, or similar platforms Proficiency in open table formats like Apache Iceberg, Delta Lake, or Hudi Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience in working with data analytics tools such as Tableau or Quicksight. Experience with high-level scripting/programming languages: Python, JavaScript, Java etc. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Strong analytic skills related to working with unstructured datasets. Management skill is a huge plus. What we’ll provide for you: Attractive ESOPs Remote employment with truly remote culture. Ability to contribute to this business at a high level. Working with a compassionate, energetic, inspired, ambitious, and diverse team. Opportunity to grow within a fast-growth business. Competitive benefits, compensation, and culture of recognition. Equipment you need to do your job Unlimited holiday policy. Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.
Description We are looking for a dedicated Cashier to join Multiplier's team in Bikaner. As a Cashier, you will play a crucial role in providing excellent customer service and ensuring smooth financial transactions. This position is vital to the company's operations, as you will be responsible for processing payments accurately and efficiently, maintaining a clean and organized workspace, and upholding the company's reputation for outstanding service. As a Cashier at Multiplier, you will handle a variety of transactions, including cash, credit cards, and vouchers. You will have the opportunity to interact with customers daily, making this role perfect for individuals with strong communication and interpersonal skills. Join us in this dynamic environment where you can contribute to the success of our retail business while gaining valuable experience in the industry. Responsibilities: Process sales transactions accurately and efficiently. Handle cash, credit, and check payments. Resolve customer complaints in a professional manner. Maintain a clean and organized checkout area. Ensure pricing is correct and update as needed. Assist customers with inquiries and provide information about products. Balance cash register at the end of the shift. Collaborate with the team to achieve store targets and goals. Requirements: Excellent mathematical skills and attention to detail. Strong communication and customer service abilities. Ability to work efficiently in a fast-paced environment. Basic computer knowledge for operating POS systems. Integrity and honesty in handling financial transactions. Flexibility to work in shifts, including weekends and holidays. Ability to stand for extended periods. Team player with a positive attitude.
Description We are looking for a dedicated Cashier to join Multiplier's team in Bikaner. As a Cashier, you will play a crucial role in providing excellent customer service and ensuring smooth financial transactions. This position is vital to the company's operations, as you will be responsible for processing payments accurately and efficiently, maintaining a clean and organized workspace, and upholding the company's reputation for outstanding service. As a Cashier at Multiplier, you will handle a variety of transactions, including cash, credit cards, and vouchers. You will have the opportunity to interact with customers daily, making this role perfect for individuals with strong communication and interpersonal skills. Join us in this dynamic environment where you can contribute to the success of our retail business while gaining valuable experience in the industry. Responsibilities: Process sales transactions accurately and efficiently. Handle cash, credit, and check payments. Resolve customer complaints in a professional manner. Maintain a clean and organized checkout area. Ensure pricing is correct and update as needed. Assist customers with inquiries and provide information about products. Balance cash register at the end of the shift. Collaborate with the team to achieve store targets and goals. Requirements: Excellent mathematical skills and attention to detail. Strong communication and customer service abilities. Ability to work efficiently in a fast-paced environment. Basic computer knowledge for operating POS systems. Integrity and honesty in handling financial transactions. Flexibility to work in shifts, including weekends and holidays. Ability to stand for extended periods. Team player with a positive attitude.
Description We are looking for a dedicated and experienced Store Manager , a leading retail company. As a Store Manager, you will play a crucial role in overseeing the daily operations of our store in Ahmedabad. Your main goal will be to ensure smooth functioning, drive sales, and provide excellent customer service, contributing to the overall success and growth of the company. You will be involved in managing a variety of projects aimed at optimizing store performance and enhancing customer satisfaction. This role is vital to Multiplier as you will be responsible for maintaining the store's profitability, managing inventory, leading a team of retail staff, and implementing strategies to meet sales targets. The ideal candidate should have a strong background in retail management, exceptional leadership skills, and a passion for delivering exceptional shopping experiences. Join us in this exciting opportunity to make a significant impact in the retail industry. Responsibilities: Oversee the daily operations of the store, including sales, customer service, and staff management. Develop and implement strategies to drive sales and meet revenue targets. Manage inventory levels and ensure stock availability based on customer demand. Recruit, train, and supervise retail staff to deliver excellent customer service. Monitor and analyze sales performance metrics to optimize profitability. Ensure compliance with company policies and procedures. Collaborate with the marketing team to plan and execute promotional activities. Resolve customer complaints and inquiries in a timely and professional manner. Requirements: Proven experience as a Store Manager or similar role in the retail industry. Demonstrated ability to drive sales and meet targets. Strong leadership and interpersonal skills. Excellent communication and customer service abilities. Knowledge of inventory management and merchandising techniques. Ability to analyze sales data and make informed decisions. Familiarity with retail POS systems and MS Office. Flexibility to work on-site and handle a fast-paced environment.
What do we do? We’re at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire limited to geographies, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find, anywhere in the world. However, they need digital solutions to help them streamline the process, invest in engagement and build world-class teams, globally. We are Multiplier! Our global employment platform empowers companies to contract staff all across the world, while managing the complexities of local compliance, labor contracts, payroll, benefits and taxes - all from one software system. It’s a game changer! We’re on a mission to impact economies of scale, and disrupt the traditional employer of record (EOR) space. We’re backed by some of the best in the game (Sequoia, DST, and Tiger Global), led by domain level experts, scaling massively, and seeking brilliant like minded enthusiasts to join our team. What’s the opportunity? This role will be responsible for contributing to the Controllership and Compliance team. The individual must be hands-on, have the audacity to drive improvements, and demonstrate strong communication skills. The ideal candidate will be an accountant with experience keeping record and validating financial data and hands on experience preparing financial reports with utmost data accuracy. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen. What you'll do: Prepare monthly/annual financial closing reports, monthly audit schedules including GL to Sub-GL reconciliation with aging etc. Handling of accounting controls (such as assets, liabilities, incomes and gains reconciliations, ledger scrutiny, etc.) Ensuring compliance with financial processes, systems and policies Responsible for variance analysis - monthly, quarterly and annually Create ad-hoc reports for various business needs What are we looking for? CA/ CPA Freshers with experience of 0-2 years Effective communication and presentation skills Strong project and time management skills Analytical and problem-solving skills Ability to work under tight deadlines and prioritize tasks Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) If you are a highly motivated and results-oriented professional with a passion for driving revenue growth in the HR Tech industry, we would love to hear from you. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions.
As part of our team, you will be at the forefront of the remote employment evolution, where geographical barriers no longer limit employers in hiring the best talent worldwide. Our mission is to impact economies of scale and disrupt the traditional employer of record (EOR) space with the backing of industry leaders like Sequoia, DST, and Tiger Global. Your role within the Global Insurance and Benefits team will involve ensuring the delivery of world-class benefits to employees locally, focusing on establishing new policies in various countries and managing their administration effectively. Your responsibilities will include providing top-notch recommendations to employers on a global scale, tailored to local expectations rather than generic international offerings. You will manage relationships with key insurance providers, keeping abreast of Duty of Care insurance options and benefits, and lead commercial discussions to finalize local health insurance plans. We are looking for individuals who can simplify complex topics, fluently communicate in English and Spanish, possess exceptional organizational skills, and demonstrate a passion for customer problem-solving. Experience in HR SaaS companies and knowledge of US/LATAM insurance administration are advantageous. Adaptability, attention to detail, and the ability to coordinate with internal and external teams are essential for success in this role. Please be aware that this job description provides a general overview, and responsibilities may evolve as our company grows and adapts to changing market conditions. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.,