FloQast is at the forefront of revolutionizing accounting workflows. As a SaaS company, we've created a fresh, powerful solution for task management and the accounting close process that saves teams countless hours and empowers them with unparalleled transparency, accuracy, and control. Join our Data Platform team as a Software Development Engineer II and play a key role in building the core services that power our entire technology stack. You'll work closely with senior engineers, taking ownership of features from design to deployment. This role is for a self-motivated engineer eager to drive key initiatives and deepen their expertise in building high-performance, scalable systems. Visa sponsorship is NOT available at this time What You’ll Do Design, develop, and maintain foundational backend services using Java or Golang, with a focus on API design and business logic. Take ownership of data modeling and optimization for our central data stores, working with both SQL and NoSQL technologies. Drive the implementation of comprehensive unit, integration, and performance tests to ensure the reliability and stability of our platform. Contribute to the full service lifecycle, including deploying and monitoring services in a cloud-native environment using AWS, Docker, and Kubernetes. Mentor junior engineers and collaborate with other teams to define and implement platform-wide best practices. What You’ll Bring 2-4 years of professional back-end engineering experience. Solid proficiency in Java / GoLang and experience building APIs. Demonstrated experience with NoSQL databases (MongoDB preferred), including data modeling and query optimization. Hands-on experience with cloud platforms (AWS preferred) and containerization (Docker). A strong sense of ownership and the ability to work independently on complex back-end features. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
FloQast is at the forefront of revolutionizing accounting workflows. As a SaaS company, we've created a fresh, powerful solution for task management and the accounting close process that saves teams countless hours and empowers them with unparalleled transparency, accuracy, and control. We are looking for a Software Development Engineer III to join our Data Platform team. In this role, you will be a technical leader, responsible for designing and implementing major components of our core platform. You'll drive architectural decisions, mentor other engineers, and ensure our services are scalable, reliable, and performant. This is an opportunity to have a significant impact on our engineering organization and the future of our technology. Visa sponsorship is NOT available at this time What You’ll Do Lead the design and implementation of complex, scalable backend services using Java or Golang. Own the technical vision for key areas of our data platform, making critical decisions on architecture, data models, and system design. Champion best practices for code quality, testing, and system reliability, establishing high standards for the team. Act as a technical mentor for SDE 1 and SDE 2 engineers, fostering a culture of growth and technical excellence. Work with high autonomy to deconstruct ambiguous business problems into concrete, scalable services. What You’ll Bring 4-6+ years of professional back-end engineering experience. Deep expertise in Java / GoLang and a mastery of distributed systems principles and microservice architecture. Extensive experience designing and operating complex systems on a major cloud provider (AWS preferred). Proven ability in database design, performance tuning, and data modeling at scale (MongoDB preferred). A track record of technical leadership, including project ownership and mentorship. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
FloQast is at the forefront of revolutionizing accounting workflows. As a SaaS company, we've created a fresh, powerful solution for task management and the accounting close process that saves teams countless hours and empowers them with unparalleled transparency, accuracy, and control. As a Senior Software Engineer on our Data Platform team, you will be a cornerstone of our technical leadership. You will architect, build, and scale the mission-critical services that form the foundation of our product. This role requires deep expertise in distributed systems and a passion for solving complex, high-impact problems. You will not only write code but also shape the technical direction of the entire platform, influencing engineering culture and best practices across the company. Visa sponsorship is NOT available at this time What You’ll Do Architect and lead the development of highly available, resilient, and performant services using Java or Golang. Define and own the technical roadmap for the data platform, driving strategic initiatives and long-term architectural decisions. Provide technical leadership and mentorship to the entire team, guiding engineers through complex projects and promoting a culture of ownership and innovation. Deeply leverage and optimize our AWS cloud infrastructure, with expertise in container orchestration, infrastructure as code, and site reliability engineering principles. Evaluate and introduce new technologies and tools to improve the efficiency, scalability, and reliability of our platform. Tackle the most complex and ambiguous technical challenges that span multiple services, such as designing for massive data growth, ensuring fault tolerance, or re-architecting critical legacy systems. Collaborate with senior leaders across Engineering, Product, and Security to align back-end strategy with business objectives and ensure the platform is secure, compliant, and reliable. What You’ll Bring 8+ years of professional back-end or systems engineering experience, with a history of working on high-traffic, distributed systems. Mastery ofJava/GoLang, distributed systems architecture, microservice patterns, and domain-driven design. Expertise in designing for high availability, scalability, and security in a cloud-native environment (AWS). Deep, hands-on experience with NoSQL databases at scale (MongoDB preferred), including complex data modeling and performance tuning. Proven ability to lead technically, influence without authority, make decisions with broad impact, and communicate complex architectural concepts to diverse audiences. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
FloQast is at the forefront of revolutionizing accounting workflows. As a SaaS company, we&aposve created a fresh, powerful solution for task management and the accounting close process that saves teams countless hours and empowers them with unparalleled transparency, accuracy, and control. As a Senior Software Engineer on our Data Platform team, you will be a cornerstone of our technical leadership. You will architect, build, and scale the mission-critical services that form the foundation of our product. This role requires deep expertise in distributed systems and a passion for solving complex, high-impact problems. You will not only write code but also shape the technical direction of the entire platform, influencing engineering culture and best practices across the company. Visa sponsorship is NOT available at this time What Youll Do Architect and lead the development of highly available, resilient, and performant services using Java or Golang. Define and own the technical roadmap for the data platform, driving strategic initiatives and long-term architectural decisions. Provide technical leadership and mentorship to the entire team, guiding engineers through complex projects and promoting a culture of ownership and innovation. Deeply leverage and optimize our AWS cloud infrastructure, with expertise in container orchestration, infrastructure as code, and site reliability engineering principles. Evaluate and introduce new technologies and tools to improve the efficiency, scalability, and reliability of our platform. Tackle the most complex and ambiguous technical challenges that span multiple services, such as designing for massive data growth, ensuring fault tolerance, or re-architecting critical legacy systems. Collaborate with senior leaders across Engineering, Product, and Security to align back-end strategy with business objectives and ensure the platform is secure, compliant, and reliable. What Youll Bring 8+ years of professional back-end or systems engineering experience, with a history of working on high-traffic, distributed systems. Mastery ofJava/GoLang, distributed systems architecture, microservice patterns, and domain-driven design. Expertise in designing for high availability, scalability, and security in a cloud-native environment (AWS). Deep, hands-on experience with NoSQL databases at scale (MongoDB preferred), including complex data modeling and performance tuning. Proven ability to lead technically, influence without authority, make decisions with broad impact, and communicate complex architectural concepts to diverse audiences. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriorsand continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQasts collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at [HIDDEN TEXT] . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Show more Show less
We're looking for a Quality Engineer - ERP Finance Expert to join our team. Your deep experience with Workday Financial Management implementations and strong domain knowledge of finance will be crucial as you transition to a role focused on defining and validating complex test scenarios for our product, which integrates with Workday. FloQast is a SaaS based company innovating solutions in the task management software and accounting space. We believe that our fresh approach to the accounting close process represents a massive opportunity to dramatically improve the day to day lives of accountants and their teams. Our software helps save countless hours, days, and in some cases weeks of their time while also empowering them to achieve the highest degree of transparency, accuracy, and control of their process. Visa sponsorship is NOT available at this time What You’ll Do Design & Execute Test Scenarios: Leverage your ERP and finance expertise to create and execute detailed test plans, test cases, and scripts for our product, with a focus on its integration with Workday Financial Management. Validate Integrations: Analyze and validate data flows, business logic, and financial reporting across our product and the Workday ecosystem. Collaborate: Work closely with product and engineering teams to ensure a high-quality product release and effective resolution of defects. Analyze & Troubleshoot: Investigate and document software defects, providing detailed analysis to the development team for a quick resolution. Any other tasks that may be assigned to help the company meet its goals. Collaborate with developers, DevOps, and product teams to ensure test coverage, codequality, and shift-left testing. Analyze and report test results, triage defects, and support root cause analysis. Contribute to test data management, mocking strategies, and environment setup. Mentor junior QA engineers. What You’ll Bring Extensive hands-on experience with Workday Financial. Management implementations, configurations, or support Experience with other ERP Systems, preferred. Profound understanding of core financial processes (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets). A strong desire to apply your product and domain knowledge in a Quality Engineering capacity. Exceptional analytical, problem-solving, and communication skills. About FloQast: FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com. Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy. FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
We're looking for a Quality Engineer - ERP Finance Expert to join our team. Your deep experience with Workday Financial Management implementations and strong domain knowledge of finance will be crucial as you transition to a role focused on defining and validating complex test scenarios for our product, which integrates with Workday. FloQast is a SaaS based company innovating solutions in the task management software and accounting space. We believe that our fresh approach to the accounting close process represents a massive opportunity to dramatically improve the day to day lives of accountants and their teams. Our software helps save countless hours, days, and in some cases weeks of their time while also empowering them to achieve the highest degree of transparency, accuracy, and control of their process. Visa sponsorship is NOT available at this time What You’ll Do Design & Execute Test Scenarios: Leverage your ERP and finance expertise to create and execute detailed test plans, test cases, and scripts for our product, with a focus on its integration with Workday Financial Management. Validate Integrations: Analyze and validate data flows, business logic, and financial reporting across our product and the Workday ecosystem. Collaborate: Work closely with product and engineering teams to ensure a high-quality product release and effective resolution of defects. Analyze & Troubleshoot: Investigate and document software defects, providing detailed analysis to the development team for a quick resolution. Any other tasks that may be assigned to help the company meet its goals. Collaborate with developers, DevOps, and product teams to ensure test coverage, codequality, and shift-left testing. Analyze and report test results, triage defects, and support root cause analysis. Contribute to test data management, mocking strategies, and environment setup. Mentor junior QA engineers. What You’ll Bring Extensive hands-on experience with Workday Financial. Management implementations, configurations, or support Experience with other ERP Systems, preferred. Profound understanding of core financial processes (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets). A strong desire to apply your product and domain knowledge in a Quality Engineering capacity. Exceptional analytical, problem-solving, and communication skills. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
Role Overview: As a Senior Data Warehouse Administrator at FloQast, you will play a crucial role in bolstering the expanding data infrastructure team. Your expertise in architecting, managing, and optimizing large-scale data warehousing environments is essential to ensure the efficiency and reliability of the data platform. You will be responsible for designing, implementing, and maintaining scalable and secure data warehouse environments, optimizing data warehouse performance, managing data ingestion pipelines, enforcing data governance and compliance policies, and mentoring junior data warehouse administrators. Key Responsibilities: - Design, implement, and maintain scalable and secure data warehouse environments. - Optimize data warehouse performance by fine-tuning complex SQL queries, managing indexing, and monitoring workloads. - Lead all administration tasks, including user access control, RBAC, schema design, partitioning strategies, and cost optimization. - Manage and monitor data ingestion pipelines, ensuring reliable ETL/ELT processes and demonstrating awareness of CDC tools. - Collaborate with data engineers and data analysts to design efficient data models and data transformations. - Contribute significantly to the modern data lake architecture, leveraging Apache Iceberg for data organization and schema evolution. - Implement and enforce data governance and compliance policies. - Build and maintain tools for automating common administrative tasks. - Lead troubleshooting and Root Cause Analysis efforts for critical data issues. - Mentor junior data warehouse administrators and share best practices across teams. Qualifications Required: - 5-8 years of experience as a Data Warehouse Administrator or Data Platform Engineer. - Expert-level knowledge of Data Warehouse administration. - Proven experience with CDC tools such as FiveTran, CData, or similar ELT tools. - Strong understanding of SQL tuning, partitioning, and query optimization. - Deep knowledge of data warehousing concepts and modern data platforms. - Exposure to Apache Iceberg, AWS Glue, and S3-based data lakes is a plus. - Experience with CI/CD, infrastructure-as-code (e.g., Terraform), and monitoring tools. - Familiarity with data modeling and governance practices. - Strong scripting skills in Python or Bash for automation. - MongoDB DBA experience is a plus. Company Details: FloQast is the leading Accounting Transformation Platform in accounting workflow automation, trusted by over 3,000 accounting teams. Created by former accountants for accountants, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. The cloud-based, AI-powered software is used by companies like Snowflake, Twilio, Instacart, and The Golden State Warriors. FloQast's mission is to continuously elevate the accounting profession, enhancing both its practice and perception.,
As a Tech Lead Manager (TLM), you will be in a hybrid role that combines senior technical leadership with people management. You will act as a "multiplier," balancing hands-on work with team leadership. This will be to work on our AI Transform product What You’ll Do Own the architecture and execution of major systems. Lead by example in coding, code reviews, and design. Manage a small team of 3–6 engineers. Balance hands-on work with team leadership (approximately 50/50). Coach your team on engineering practices and technical growth. What You’ll Bring 8+ years of software engineering experience. Proven track record of delivering complex system initiatives with minimal oversight. Ability to improve the quality, performance, or scalability of a module or product you own. Experience driving consistent improvement in code quality and technical decisions. A history of fostering a strong mentorship culture in technical areas. Clear influence in architecture across teams within a product. Nice To Haves/Other Experience with LangGraph/LangChain or similar, vector databases, and the pros/cons of various LLMs
FloQast is at the forefront of revolutionizing accounting workflows. As a SaaS company, we've created a fresh, powerful solution for task management and the accounting close process that saves teams countless hours and empowers them with unparalleled transparency, accuracy, and control. Design, develop, and maintain foundational backend services using Golang, with a focus on API design and business logic. Take ownership of data modeling and optimization for our central data stores, working with both SQL and NoSQL technologies. Drive the implementation of comprehensive unit, integration, and performance tests to ensure the reliability and stability of our platform. Contribute to the full service lifecycle, including deploying and monitoring services in a cloud-native environment using AWS, Docker, and Kubernetes. Mentor junior engineers and collaborate with other teams to define and implement platform-wide best practices. Qualifications: 2-5 years of professional back-end engineering experience. Solid proficiency in Java / GoLang and experience building APIs. Demonstrated experience with NoSQL databases (MongoDB preferred), including data modeling and query optimization. Hands-on experience with cloud platforms (AWS preferred) and containerization (Docker). A strong sense of ownership and the ability to work independently on complex back-end features.
FloQast is at the forefront of revolutionizing accounting workflows. As a SaaS company, we've created a fresh, powerful solution for task management and the accounting close process that saves teams countless hours and empowers them with unparalleled transparency, accuracy, and control. Design, develop, and maintain foundational backend services using Golang, with a focus on API design and business logic. Take ownership of data modeling and optimization for our central data stores, working with both SQL and NoSQL technologies. Drive the implementation of comprehensive unit, integration, and performance tests to ensure the reliability and stability of our platform. Contribute to the full service lifecycle, including deploying and monitoring services in a cloud-native environment using AWS, Docker, and Kubernetes. Mentor junior engineers and collaborate with other teams to define and implement platform-wide best practices. Qualifications: 2-5 years of professional back-end engineering experience. Solid proficiency in Java / GoLang and experience building APIs. Demonstrated experience with NoSQL databases (MongoDB preferred), including data modeling and query optimization. Hands-on experience with cloud platforms (AWS preferred) and containerization (Docker). A strong sense of ownership and the ability to work independently on complex back-end features.
About the Role We’re looking for a highly skilled Senior Frontend Engineer with strong expertise in JavaScript and React to build high-performing, scalable, and user-centric web applications. You’ll work closely with product, design, and backend teams to deliver features that enhance the customer experience. Key Responsibilities Develop, enhance, and maintain frontend applications using React and JavaScript . Write clean, modular, and scalable code following best practices. Collaborate with designers and product managers to translate wireframes and requirements into high-quality UI. Optimize application performance, responsiveness, and accessibility. Participate in code reviews, provide feedback, and maintain coding standards. Mentor junior engineers and contribute to technical discussions. Integrate with backend services and APIs efficiently. Troubleshoot and debug issues across browsers and devices. Contribute to architectural decisions and frontend best practices. Required Skills & Experience 5–8 years of professional experience in frontend development. Strong proficiency in JavaScript (ES6+) and React.js . Experience with HTML5, CSS3, and modern UI frameworks . Knowledge of state management tools (Redux, Zustand, Context API, or similar). Experience in RESTful APIs integration. Familiarity with Webpack, Babel, or other build tools . Strong understanding of responsive design and cross-browser compatibility .
About The Role We’re looking for a highly skilled Senior Frontend Engineer with strong expertise in JavaScript and React to build high-performing, scalable, and user-centric web applications. You’ll work closely with product, design, and backend teams to deliver features that enhance the customer experience Key Responsibilities Develop, enhance, and maintain frontend applications using React and JavaScript. Write clean, modular, and scalable code following best practices. Collaborate with designers and product managers to translate wireframes and requirements into high-quality UI. Optimize application performance, responsiveness, and accessibility. Participate in code reviews, provide feedback, and maintain coding standards. Mentor junior engineers and contribute to technical discussions. Integrate with backend services and APIs efficiently. Troubleshoot and debug issues across browsers and devices. Contribute to architectural decisions and frontend best practices. Required Skills & Experience 5–8 years of professional experience in frontend development. Strong proficiency in JavaScript (ES6+) and React.js . Experience with HTML5, CSS3, and modern UI frameworks. Knowledge of state management tools (Redux, Zustand, Context API, or similar). Experience in RESTful APIs integration. Familiarity with Webpack, Babel, or other build tools. Strong understanding of responsive design and cross-browser compatibility. Experience with Git and collaborative workflows. Soft Skills Strong problem-solving and analytical thinking. Excellent communication and collaboration abilities. Ability to work in a fast-paced, agile environment. Ownership mindset and attention to detail. Why Join Us? Work on impactful products used at scale. Collaborative and growth-oriented engineering culture. Opportunity to drive UI/UX excellence and innovation. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
FloQast is looking for a Risk & Controls Manager to join our growing InfoSec & Compliance department. Based in our Pune, India office, this role will serve as a risk and compliance point of contact for the region, advising internal stakeholders and ensuring adherence to key compliance frameworks. A primary focus of this role will be understanding the product roadmap and evaluating evolving business initiatives from a risk and controls perspective, helping ensure that FloQast’s operations, products, and services remain aligned with regulatory, contractual, and internal requirements. The Risk & Controls Manager will also oversee resiliency risk for FloQast’s India operations, ensuring readiness for potential business disruptions and alignment with enterprise business continuity practices. The InfoSec & Compliance department at FloQast reports directly to the General Counsel and is responsible for ensuring FloQast manages risk and maintains compliance with an array of frameworks covering security, privacy, AI, and financial reporting. We are a team of in-house subject matter experts who advise, direct, train, and monitor the organization, resulting in daily interactions with all departments on a variety of unique and interesting business initiatives. What You’ll Do Serve as a risk and controls advisor for FloQast’s India operations, acting as an internal resource for compliance-related questions and initiatives Support FloQast’s security and compliance programs by ensuring adherence to applicable ISO, SOC, and SOX standards Collaborate with internal stakeholders to review, maintain, and align documentation, policies, and procedures with audit and regulatory expectations Conduct and document compliance impact assessments, covering risk, privacy, and AI considerations to support organizational decision-making Assist with the intake and evaluation of product roadmap changes, customer success initiatives, and consulting partner engagements to identify potential compliance risks and propose mitigations Coordinate vendor reviews and assist with procurement needs in support of third-party risk management activities Evaluate and track control objectives specific to India operations, ensuring alignment with enterprise compliance frameworks Respond to compliance-related inquiries from internal teams with clear, actionable guidance Oversee resiliency risk for FloQast’s India operations, ensuring readiness for potential business disruptions and alignment with enterprise business continuity practices Assist with business continuity planning activities, including maintaining documentation and supporting periodic plan reviews Identify opportunities for process improvement, including automation and AI, within the risk management and compliance function Any other tasks that may be assigned to help the company meet its goals What You’ll Bring Bachelor’s degree 6+ years of experience in compliance, risk management, information security, or a related field, with SaaS industry experience preferred Strong general compliance expertise, including areas such as privacy, security, and IT general controls Familiarity with compliance frameworks such as ISO, SOC, and SOX standards Strong communication and interpersonal skills, with the ability to collaborate effectively across global teams and time zones Highly organized, detail-oriented, and proactive in identifying and addressing compliance risks Flexible and adaptable in a high-growth, fast-paced environment Nice To Haves/Other Certifications such as CIA, CISA, CISSP, CISM, or similar Experience with cloud hosting environments such as AWS, Azure, or GCP Prior experience supporting compliance initiatives for an international office or distributed workforce About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
We are looking for a Senior Data Warehouse Administrator to bolster our expanding data infrastructure team. You'll bring substantial expertise in architecting, managing, and optimizing large-scale data warehousing environments. Hands-on experience with modern data lake architectures, specifically leveraging Apache Iceberg for data organization and schema evolution, is essential. We're also looking for solid practical experience in building and maintaining robust data ingestion pipelines, ideally incorporating awareness of various Change Data Capture (CDC) tools to ensure efficient and timely data flow. Your deep SQL performance tuning skills will be critical, as will your ability to drive the efficiency and reliability of our data platform. What You'll Do Design, implement, and maintain scalable and secure data warehouse environments. Optimize data warehouse performance, including fine-tuning complex SQL queries, managing indexing, and monitoring workloads to ensure peak efficiency. Lead all administration tasks, encompassing user access control, Role-Based Access Control (RBAC), schema design, partitioning strategies, and ongoing cost optimization. Manage and monitor data ingestion pipelines, ensuring reliable ETL/ELT processes and demonstrating awareness of Change Data Capture (CDC) tools for efficient data flow. Collaborate closely with data engineers and data analysts to design and implement efficient data models and robust data transformations. Contribute significantly to our modern data lake architecture, specifically leveraging Apache Iceberg for data organization and schema evolution. Implement and enforce data governance and compliance policies across the data warehouse and data lake environments. Tooling and Automation: Building and maintaining tools to automate common administrative tasks, such as table compaction, data expiration policies, and health checks. Lead troubleshooting and Root Cause Analysis (RCA) efforts for critical data issues, ensuring rapid resolution and preventing recurrence. Mentor junior data warehouse administrators and actively share best practices across the broader data and engineering teams. What You'll Bring 58 years of experience as a Data WareHouse Administrator or Data Platform Engineer. Expert-level knowledge of Data WareHouse administration. Proven experience with CDC tools, FiveTran, CData or similar ELT tools (e.g., Stitch, Airbyte). Strong understanding of SQL tuning, partitioning, and query optimization. Deep knowledge of data warehousing concepts and modern data platforms. Exposure to Apache Iceberg, AWS Glue, and S3-based data lakes is a plus. Experience with CI/CD, infrastructure-as-code (e.g., Terraform), and monitoring tools. Familiarity with data modeling (star/snowflake schemas) and governance practices. Strong scripting skills in Python or Bash for automation. MongoDB DBA experience will be a plus. Preferred Qualifications AWS Certification(s).Experience in a regulated or enterprise-scale data environment Prior work with event-driven pipelines, streaming, or CDC mechanisms. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriorsand continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast's collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at [HIDDEN TEXT] . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
As a Sr. Product Manager, Platform, you will own the vision, strategy, and evolution of our enterprise-grade platform. You'll build the scalable foundation that enables our application teams to innovate quickly, creating leverage and reducing time-to-market as we meet the needs of our largest and most demanding customers. You will bring your technical expertise to bear as a key partner working alongside our Engineering, Design, and cross-functional teams, and shape the future of our AI-powered Accounting Transformation Platform. What You’ll Do Define and Drive Platform Strategy: Own the vision, strategy, and roadmap for core platform components, including shared services, APIs, and foundational user & admin experiences. Partner closely with our senior Product and Engineering leadership to align platform investments with overall company goals and the long-term vision of our AI-powered platform.Enable Product Innovation: Serve as a key partner to our application-focused Product and Engineering teams, identifying and prioritizing shared services that create leverage and reduce time-to-market. Serve Enterprise Customers: Deeply understand the needs of our largest and most demanding customers. Translate these requirements into detailed technical specifications and a prioritized roadmap that ensures our platform remains enterprise-grade and capable of handling complex, large-scale data and workflows.Lead with Technical & Customer Expertise: Bring your technical acumen to guide the entire product lifecycle from ideation and requirements gathering to launch. Work closely with Engineering to build for the long term and make sound technical investments. Collaborate with Design on building user-friendly experiences that are shared across our applications, including for admin personas. Influence and Evangelize: Act as the primary champion for the platform, building internal buy-in for the roadmap and communicating its value to stakeholders across the organization. Assist the Enterprise sales team in supporting customer deals and representing platform capabilities. Work with the Partnership team to likewise enable our strategic and ecosystem partners to leverage and extend FloQast using the capabilities provided by the platform. What You’ll Bring 5+ years of experience in product management, with a minimum of 3 years dedicated to platform, infrastructure, or B2B SaaS API product(s). You have a proven track record of owning and launching core platform capabilities that not only enable other teams but also directly drive new product innovation. Strong technical fluency with hands-on experience in software development or systems architecture. You can confidently dive into the technical details of APIs, cloud infrastructure, and data models to make informed product decisions and earn the trust of your engineering partners. Experience building products that scale to the largest and most demanding enterprise customers. A strategic mindset for defining and prioritizing a platform roadmap that aligns with broader company goals, while balancing internal and external customer needs. Exceptional communication and collaboration skills to effectively partner with engineering, design, and senior leadership. You can articulate complex technical topics to a wide range of audiences and build buy-in for your vision. About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
FloQast is looking for a Risk & Controls Manager to join our growing InfoSec & Compliance department. Based in our Pune, India office, this role will serve as a risk and compliance point of contact for the region, advising internal stakeholders and ensuring adherence to key compliance frameworks. A primary focus of this role will be understanding the product roadmap and evaluating evolving business initiatives from a risk and controls perspective, helping ensure that FloQast's operations, products, and services remain aligned with regulatory, contractual, and internal requirements. The Risk & Controls Manager will also oversee resiliency risk for FloQast's India operations, ensuring readiness for potential business disruptions and alignment with enterprise business continuity practices. The InfoSec & Compliance department at FloQast reports directly to the General Counsel and is responsible for ensuring FloQast manages risk and maintains compliance with an array of frameworks covering security, privacy, AI, and financial reporting. We are a team of in-house subject matter experts who advise, direct, train, and monitor the organization, resulting in daily interactions with all departments on a variety of unique and interesting business initiatives. What You'll Do Serve as a risk and controls advisor for FloQast's India operations, acting as an internal resource for compliance-related questions and initiatives Support FloQast's security and compliance programs by ensuring adherence to applicable ISO, SOC, and SOX standards Collaborate with internal stakeholders to review, maintain, and align documentation, policies, and procedures with audit and regulatory expectations Conduct and document compliance impact assessments, covering risk, privacy, and AI considerations to support organizational decision-making Assist with the intake and evaluation of product roadmap changes, customer success initiatives, and consulting partner engagements to identify potential compliance risks and propose mitigations Coordinate vendor reviews and assist with procurement needs in support of third-party risk management activities Evaluate and track control objectives specific to India operations, ensuring alignment with enterprise compliance frameworks Respond to compliance-related inquiries from internal teams with clear, actionable guidance Oversee resiliency risk for FloQast's India operations, ensuring readiness for potential business disruptions and alignment with enterprise business continuity practices Assist with business continuity planning activities, including maintaining documentation and supporting periodic plan reviews Identify opportunities for process improvement, including automation and AI, within the risk management and compliance function Any other tasks that may be assigned to help the company meet its goals What You'll Bring Bachelor's degree 6+ years of experience in compliance, risk management, information security, or a related field, with SaaS industry experience preferred Strong general compliance expertise, including areas such as privacy, security, and IT general controls Familiarity with compliance frameworks such as ISO, SOC, and SOX standards Strong communication and interpersonal skills, with the ability to collaborate effectively across global teams and time zones Highly organized, detail-oriented, and proactive in identifying and addressing compliance risks Flexible and adaptable in a high-growth, fast-paced environment Nice To Haves/Other Certifications such as CIA, CISA, CISSP, CISM, or similar Experience with cloud hosting environments such as AWS, Azure, or GCP Prior experience supporting compliance initiatives for an international office or distributed workforce About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriorsand continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast's collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at [HIDDEN TEXT] . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. What You'll Bring: 3+ years of software engineering management experience with a track record of leading software engineering teams to deliver products to a paying customer base 4+ years of experience as an individual contributor/software engineer, preferably using open source software and platforms. 5+ years working on teams using Agile methodologies and an iterative process (Scrum, Kanban, XP) to deliver software to market. A passion for software quality, TDD, DevOps & CI/CD, Agile, Lean Software Engineering, Continuous Improvement, fostering a culture of learning, servant leadership, and other means to guide technical teams. Experience managing more than one software engineering team simultaneously. Experience recruiting, interviewing, and hiring personnel in software engineering roles on your teams. Experience managing and coaching individuals' performance through review processes and providing guidance and feedback to help team members grow professionally. Experience leading and managing teams and working remotely. Positive and enthusiastic team player with strong interpersonal skills and collaborative orientation.
We are seeking an IT Support Engineer Lead to provide front-line technical support to all FloQast employees. As an IT Support Engineer Lead, you will work on the day-to-day setup, support, and troubleshooting of end-user applications. The ideal candidate will be a highly self-motivated technologist who thrives in a fast-paced working environment and who is willing to roll up their sleeves to get the job done. Responsibilities Include Provide first and second-line technical support to our employees in the local office and remote locations via various forms of interaction (Email, Slack, Walk-in, Ticketing). Serves as Tier 3 support. Receives escalated tickets; technically complex mission-critical issues. Maintain ownership of the issue until resolved completely Responsible for driving continuous service improvement in the area of technology-related matters affecting end-user productivity and improving user experience satisfaction QA to ensure that services and tickets are monitored and logged Be accountable for operating the service desk and resolving customer support tickets within SLAs Responsible for overseeing support of all end-user devices, including conference systems (A/V & Web Conference) and applications/software within the corporate environment Provide hardware, software, and network support for heavy Mac and Windows operating environments Demonstrated ability to work autonomously, prioritizing tasks, and making sound decisions while adhering to company policies and procedures, even in high-pressure situations. Act as a lead technical resource, providing direction and assistance to team members. Create advanced technical content, including knowledge base and training materials Perform hardware repairs, upgrades, and migrations Manage employee onboarding and offboarding tasks Proven experience in troubleshooting Meraki networks, including resolving WiFi connectivity issues and switch-related problems to ensure seamless network operations. Participate in the design and implementation of IT initiatives and work collaboratively with cross-functional teams Recommend new solutions and process improvements within the IT team Any other tasks that may be assigned to help the company meet its goals Required Qualifications 8 - 10 years of experience in Information Technology, Information Systems, or an equivalent field Extensive experience working according to processes, incidents, and service requests in a structured support system Handling escalation cases raised by frontline IT Support Engineers and providing guidelines Provide coaching and mentoring to the team Monitoring and improving SLA statistics Working knowledge of Cloud-based applications Effectiveness in utilizing available resources to achieve goals Strong technical support experience building, deploying, and troubleshooting computer systems, hardware, printers, and software Strong ability to utilize the command line and administrative functions of macOS and Windows machines Demonstrated understanding of computer systems, networks, security, telecommunications, databases, and storage systems Working knowledge in the administration and utilization of modern SaaS platforms and applications, notably G-Suite, Zoom, Slack, Azure, JAMF, and Okta Experience using support ticket management systems, such as Zendesk, is a plus Excellent customer service, problem-solving, and analytical skills Ability to work well under tight deadlines, respond to rapidly changing demands, and fulfill efficient follow-ups Strong sense of ownership and urgency with great attention to detail The ability to regularly lift up to 25 kg for duties such as delivering computer hardware, unpacking and moving equipment, etc. Preferred Qualifications 8 - 10 years of experience working within an IT team in a hyper-growth environment or startup Experience supporting an on-site and remote workforce Experience or participation in automation initiatives of the employee onboarding and offboarding process is a plus. A bachelor’s degree in the field of Information Technology, Computer Science, and/or relevant industry certification is a plus About FloQast FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. By applying for this position, you acknowledge and consent to FloQast’s collection, use, processing, and storage of your personal information and application materials in accordance with our privacy policy and applicable law, including, but not limited to, your resume, cover letter, contact information, employment history, references, and any other details or information provided during the application and interview process. Your information may be shared with hiring managers, HR personnel, and other employees involved in the hiring process, as well as authorized third-party service providers who assist with our hiring process. You have the right to access, correct or request the deletion of your personal information at any time. To exercise these rights, or for other questions related to our data practices, please contact us at recruiting@floqast.com . Your consent is voluntary, but please note that providing this consent is necessary for us to process your application and consider you for employment opportunities. For more details, please see our privacy policy at https://www.floqast.com/legal/privacy-policy . FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
As an IT Support Engineer Lead at FloQast, your role will involve providing front-line technical support to all employees, setting up, supporting, and troubleshooting end-user applications. You will need to be highly self-motivated, thrive in a fast-paced environment, and be willing to take on various tasks to ensure the smooth functioning of the IT support system. **Key Responsibilities:** - Provide first and second-line technical support to employees in local and remote locations through Email, Slack, Walk-in, and Ticketing - Serve as Tier 3 support, handling escalated tickets and technically complex issues until resolution - Drive continuous service improvement in technology-related matters affecting end-user productivity - Ensure monitoring and logging of services and tickets - Operate the service desk and resolve customer support tickets within SLAs - Oversee support for all end-user devices, including conference systems and applications - Provide hardware, software, and network support for Mac and Windows operating environments - Work autonomously, prioritize tasks, and make sound decisions even in high-pressure situations - Act as a lead technical resource, providing direction and assistance to team members - Create advanced technical content, including knowledge base and training materials - Perform hardware repairs, upgrades, and migrations - Manage employee onboarding and offboarding tasks - Troubleshoot Meraki networks, WiFi connectivity, and switch-related problems - Participate in IT initiatives and collaborate with cross-functional teams - Recommend new solutions and process improvements within the IT team - Perform any other tasks assigned to help the company achieve its goals **Qualifications Required:** - 8 - 10 years of experience in Information Technology or related field - Extensive experience in structured support systems - Ability to handle escalation cases and provide guidance - Working knowledge of Cloud-based applications - Strong technical support experience in computer systems, hardware, and software - Proficient in macOS and Windows command line and administrative functions - Understanding of computer systems, networks, security, databases, and storage systems - Experience with modern SaaS platforms and applications - Familiarity with support ticket management systems like Zendesk - Excellent customer service, problem-solving, and analytical skills - Ability to work under tight deadlines with attention to detail - Capacity to lift up to 25 kg for hardware-related duties At FloQast, you will be part of the leading Accounting Transformation Platform dedicated to streamlining accounting tasks and enhancing collaboration among accounting teams. The company's mission is to elevate the accounting profession by improving practice efficiency and perception. (Note: The additional details about the company have been included for context and may be omitted if not required),