Posted:1 week ago|
Platform:
Remote
Full Time
New requriement
Need junior profiles for this role
Exp - 3 to 5 years
Timing - IST
Remote
Contract
Please find the JD Below.
Job Description
Application Knowledge: Foundational understanding of Microsoft Dynamics 365 (Sales, Customer Service, or Field Service modules), including the basic structure of entities, forms, views, and dashboards.
Ticketing System: Experience working with a professional IT Service Management (ITSM) platform/ticketing system (e.g., Zendesk, JIRA, ServiceNow).
Microsoft Ecosystem: Familiarity with the Microsoft Office Suite (Word, Excel, Outlook) and basic understanding of the Microsoft 365 platform.
Soft Skills and Experience
Experience: Typically 3+ years of experience in an IT Helpdesk, Technical Support, or Application Support role.
Customer Service: Excellent verbal and written communication skills with a strong customer-centric approach.
Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose and replicate user issues.
Attitude: Eagerness to learn, high attention to detail, and the ability to work effectively under pressure in a fast-paced environment.
Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).Responsibilities:
Ekloud Data Labs
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
0.5 - 0.9 Lacs P.A.
chennai
3.0 - 3.0 Lacs P.A.
5.0 - 5.0 Lacs P.A.
noida, greater noida
0.5 - 3.0 Lacs P.A.
hyderabad
1.0 - 6.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
gurugram
15.0 - 20.0 Lacs P.A.
chennai
7.0 - 8.0 Lacs P.A.
2.0 - 6.0 Lacs P.A.
4.0 - 5.0 Lacs P.A.
