Job Description: The Crew Manager team is focused on developing and maintaining the CrewManager Application that manages the Crew (Cockpit and Cabin Crew). The team is looking for a Senior Software Developer, who will support development of new feature/functions including rewriting small parts of the system, improving system quality/stability to regular maintenance tasks. Applies advanced skills and concepts to oversee large, complex projects. Has excellent understanding of business application. Works with technical staff to understand problems with software and resolve them. Resolves customer complaints with software and responds to suggestions for improvements and enhancements. Demonstrates broad knowledge of technical solutions. Designs and codes complex applications using advanced technology. May create optimization programs to resolve problems. May design and build prototype applications. May oversee product development. Job Requirement: 4 to 5 years of experience in Java/J2EE Highly proficient in Core Java and J2EE technologies Software Architecture and Design Problem Solving Capabilities Good understanding of CI/CD pipelines, Branching & Merging in Team Collaborates with technical leaders/architects/developers Complete Understanding of relational databases and noSQL databases. Relational DB (Oracle, MySQL) and no sql (Mongo) Experience in XML, Apache Camel and Tomcat Do in-depth vast systems diagnostics and thorough root cause analysis Needs to adopt to new technology, practices and master the same Develops utilities/tools and automate data/result processing and analysis Experience with profilers, debuggers, Logging Framework (log4Net) Code Quality & Metrics Should be able to work with the team and guide them with resolving the problems Java 8+ knowledge is needed. Spring Framework 5 Version control systems - GIT Have knowledge/experience on Test driven development (TDD) Junit4+, Mockitos Hands on Experience on Soap based and Restful services. Strong knowledge on Object Oriented Paradigms Experience in Working with Cloud AWS preferred ORM framework Hibernate Should be able to deliver the task independently and help the team to deliver Behavioral/Good to Have Skills: Understanding of Airline domain is an added advantage Should be able to demonstrate Good Communication and Interpersonal skills. Should be able to take initiatives and proactiveness in leaning new technologies Agile methodology Knowledge of Sonar and Veracode is a plus EXPERIENCE 6-8 Years SKILLS Primary Skill: CNA Development Sub Skill(s): CNA Development Additional Skill(s): Core Java

Greeting from Infogain! We have urgent opening for Optical Deployment Engineer. Mode of Hiring- Full time Experience - 4-10 Years Work Location- Bangalore electronic city Work Model- work from office all 5 days - Monday to Friday Mode of Hiring Shift Timings- 24*5 Required Skills set- Ciena, DWDM, Optical Role Description: Infogain has an exciting opportunity to join our network infrastructure teams as an Optical Network Deployment Engineer working on Backbone Network capacity deployment. This role will be focused on network deployment (IP, optical), and network operations (decommissioning, retrofitting, capacity upgrades, migrations, etc.) We are looking for individuals with experience in routing/switching, deployment, optical, and leadership experience. This is a fast-paced environment, and we are looking for someone who is organized, can multi-task and enjoys working in a team environment. Responsibilities: Configuration, build, roll-out and testing of new DWDM line systems deployments, calibration, verification, BERT, etc. Deployment and commissioning of Optical devices such as Ciena and Infinera in new PoPs and Datacenter builds. Develop C update documentation, work cross functionally to develop and enhance network design C production workflows. Analyze data to diagnose and identify root causes to network and tooling issues. Analyze and improve efficiency, scalability, and stability of various system resources. Qualifications/Skills: Ciena 6500 knowledge and experience is required Ciena and/or Infinera certifications or equivalent experience is highly desirable. Expert working knowledge on DWDM components such as ROADM, Mux/Demux, Amplifiers, Transponders. Channel creation, optimization. Experience in Chassis installation, line cards install PCRs and structure fiber installation Experience in device installation and testing, software/firmware upgrade, re-bootstrapping and decommission. Experience in network optimization (re-stripes, migrations, upgrades, swaps, capacity upgrades). Creating Bill of Materials and JSNs, (Job Start Notification) for deployments and upgrades. Excellent experience in maintaining documentation and teamwork. Excellent troubleshooting and communication skills. Strong knowledge of TCP/IP Strong understanding and preferably hands own experience in commonly used routing protocols (OSPF, BGP, MPLS) Multivendor testing and support experience. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools ,and creative problem-solving abilities under pressure. Solid understanding and configuration experience of Channel builds and cross-connect builds. Good knowledge on DWDM testing methods and tools. CCNA/JNCIA or equivalent knowledge Can share CV @ arti.sharma@infogain.com Current ctc Expected ctc- Notice period- LWD if serving Notice- Total Exp Experience Relevant Exp in Ciena Relevant Experience in DWDM - Relevant Experience in Optical - Relevant exp in Deployment or migration Ok for work from Office Ok for shift timing- 24*5 Current location - Ok for Bangalore location- -

We are seeking a motivated and innovative senior developer with a specialization in Generative AI. The ideal candidate will be enthusiastic about exploring new problems, driving innovation, and leveraging advanced machine learning techniques and programming skills (especially in Python). You will work on real-life client problems building production-grade AI / GenAI solutions. This role is perfect for someone who enjoys learning, creative problem-solving, and working in a dynamic environment.

ROLES & RESPONSIBILITIES The Support Specialist will be providing 1st level phone support for several retail store locations. This position will be answering incoming call requests, troubleshooting application and hardware problems, logging service tickets, documenting issues and guiding customers through documented solutions to resolve issues while providing world-class customer service. Job Location – Noida /work from Office/Night Shift Candidate Location – Noida Job Description: L1 Support Job Location – Noida /work from Office/ Night Shift Candidate Location – Noida Responsibilities: Agent logs, receives and tracks trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved/closed out within the ticketing system. Provides telephone support to end-users on hardware, software and other store system related issues. Provides first-level problem resolution on the telephone with users; and walks the user through a series of steps to determine issue; classifies level, priority and nature of problem. Opens, tracks, taking ownership of issues and promotes end-user satisfaction; tracks activities of technical support specialists to whom tickets were assigned. Works with Level 2 and other escalation points to resolve technical issues. Provides Remote Access Support through various VPN connections. Provides a high level of customer service in a fast-paced environment with phone calls, emails, and messaging. Follows up with existing tickets/inquiries, as appropriate. Accurately classifies and records details of inquiries into a web-based ticketing system. Effectively manages/prioritizes time to ensure that minimum Service Levels are met and/or exceeded. Must Have: Strong team player Excellent written and verbal communication skills. The ability to learn quickly and independently. Be passionate about helping people and resolving issues. Initiative to use available solution articles and resources to solve problems and take ownership of ticketed issues. Must be self-directed at troubleshooting issues; understand documented service levels and know when/who to escalate an issue to the next level of support. Strong interpersonal skills are required. Ability to understand that user s needs are just as important as uncovering the technical solution. Strong attention to detail, organizational skills and ability to follow-through. Required Skills: Minimum of (2) years experience in a customer/user support role. Minimum of (1) year experience working with Microsoft Windows client or server operating systems. Minimum of (1) year experience in diagnosing and resolving PC, server, and printer problems. Strong customer service, verbal and written communication skills required. Troubleshooting skills required. Strong interpersonal communication and customer service skills Ability to quickly learn business applications and apply this knowledge to assist end users. Proficient in Windows 7 and use of the Internet. Must have the ability to multi-task and work well in a fast paced team environment. Must have strong analytical and problem solving skills. Ability to maintain a friendly, upbeat and positive attitude. EXPERIENCE 2-3 Years SKILLS Primary Skill: Service Desk Agent Sub Skill(s): Service Desk Agent Additional Skill(s): Servicenow, Infrastructure Support L1, Cloud Fundamentals ABOUT THE COMPANY Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

ROLES & RESPONSIBILITIES JOB DESCRIPTION: 3-6 years Job Description: Business finance/FPA Budgeting and forecasting – revenue & margin Cost Management to improve margins KPIs tracking Business and Delivery Support (inc Pricing) MSA/ SOW review Skillsets required: Good communication skills Stakeholder management Analytical skills Medium to high level Excel proficiency Problem solving & ownership qualities Presentation skills EXPERIENCE 6-8 Years SKILLS Primary Skill: Support Sub Skill(s): Support Additional Skill(s): Finance Operations, Administration Operations ABOUT THE COMPANY Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

ROLES & RESPONSIBILITIES The Support Specialist will be providing 1st level phone support for several retail store locations. This position will be answering incoming call requests, troubleshooting application and hardware problems, logging service tickets, documenting issues and guiding customers through documented solutions to resolve issues while providing world-class customer service. Job Location – Noida /work from Office/Night Shift Candidate Location – Noida Job Description: L1 Support Job Location – Noida /work from Office/ Night Shift Candidate Location – Noida Responsibilities: Agent logs, receives and tracks trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved/closed out within the ticketing system. Provides telephone support to end-users on hardware, software and other store system related issues. Provides first-level problem resolution on the telephone with users; and walks the user through a series of steps to determine issue; classifies level, priority and nature of problem. Opens, tracks, taking ownership of issues and promotes end-user satisfaction; tracks activities of technical support specialists to whom tickets were assigned. Works with Level 2 and other escalation points to resolve technical issues. Provides Remote Access Support through various VPN connections. Provides a high level of customer service in a fast-paced environment with phone calls, emails, and messaging. Follows up with existing tickets/inquiries, as appropriate. Accurately classifies and records details of inquiries into a web-based ticketing system. Effectively manages/prioritizes time to ensure that minimum Service Levels are met and/or exceeded. Must Have: Strong team player Excellent written and verbal communication skills. The ability to learn quickly and independently. Be passionate about helping people and resolving issues. Initiative to use available solution articles and resources to solve problems and take ownership of ticketed issues. Must be self-directed at troubleshooting issues; understand documented service levels and know when/who to escalate an issue to the next level of support. Strong interpersonal skills are required. Ability to understand that user s needs are just as important as uncovering the technical solution. Strong attention to detail, organizational skills and ability to follow-through. Required Skills: Minimum of (2) years experience in a customer/user support role. Minimum of (1) year experience working with Microsoft Windows client or server operating systems. Minimum of (1) year experience in diagnosing and resolving PC, server, and printer problems. Strong customer service, verbal and written communication skills required. Troubleshooting skills required. Strong interpersonal communication and customer service skills Ability to quickly learn business applications and apply this knowledge to assist end users. Proficient in Windows 7 and use of the Internet. Must have the ability to multi-task and work well in a fast paced team environment. Must have strong analytical and problem solving skills. Ability to maintain a friendly, upbeat and positive attitude. EXPERIENCE 2-3 Years SKILLS Primary Skill: Service Desk Agent Sub Skill(s): Service Desk Agent Additional Skill(s): Servicenow, Infrastructure Support L1, Cloud Fundamentals ABOUT THE COMPANY Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.