Business Analyst I Noida, Uttar pradesh, India 2 - 5 years Not disclosed On-site Full Time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Responsibilities: Serves as a primary liaison and facilitates working sessions between internal and/or external customers and Information Technology Teams (IT), to define of business requirements for systems fixes and enhancements of lower to mid-tier complexity needed to meet customer and operation objectives. Collects data from internal and external customers relating to low to mid-level complexity systems and reporting issues impacting service delivery. Writes detailed business functional requirements documents of the operational and/or system changes, ensuring requirements and proposed solutions meet business/customer needs. Compiles cost assessment data for projects, and the integration of various project suppliers and vendors. Analyzes and recommends requirements changes or improvements to service levels, production, staffing, volume, policies and procedures, user-based systems, financial, audit, compliance, quality, and urgent operations problem resolution. Prepares business operations reports by collecting, analyzing, and summarizing Service Level and Operating Metrics data and trends; develops recommendations where applicable. Develops solid, well-rounded knowledge of a business organization, operating processes, user-based systems, and any governing policies and regulations over such programs. Coordinate and provide necessary support to assigned projects Create reports, dashboards, MIS on existing projects Communicate findings and recommendations to key stakeholders Document business processes, process flowcharts and process maps for complex processes Study current processes to identify automation, improvement opportunities, risk and issues Perform research and analysis on business rules, client requirements, processes and systems Assist with reviewing, improving and redesigning of business processes Develop material related to specific automation and process improvement initiatives Requirements: 2 - 5 years of experience in US Define Benefits Proficient in Business Analysis skills (mandatory) Requirement Analysis Analyze and propose solution. SQL and Database Architecture RCA Techniques Conduct Process Audits and Reports Failure Mode and effect Analysis (FMEA) Proficient in data analysis and reporting using MS Excel (mandatory) Working knowledge SDLC (mandatory) Strong written and verbal communication skills (mandatory) Proficient in creating project reports and other presentation using MS PowerPoint (mandatory) Certified in Business Analysis/Process Improvement methodologies (highly desirable) System and technical skills such as VBA, SQL etc. (highly desirable) Knowledge of Lean Six Sigma (would be a plus) Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

HR Solutions Services Associate II Noida, Uttar pradesh, India 0 years Not disclosed On-site Full Time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work best together to support the achievement of company goals. Impact Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Uses existing procedures to solve standard problems without supervisory approval. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Manages client employee data for recruitment records of potential employees, online tests, and travel expenses. Coordinates logistics for recruiting events with vendors and prepares event reports. Administers pre-employment screening checks in collaboration with other departments and vendors. Ensures proper paperwork for new candidates, including medical and fit reports. Ensures new hires have required information and instruction in preparation for their first day of work. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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