Purpose – Why does it exist? To lead the growth of our D2C e-commerce vertical (brand websites and apps) Key Performance Indicators 1. P&L of our website 2. Revenue Growth 2. LTV/CAC 3. NPS for D2C e-commerce Key Responsibilities P&L Create & deliver ambitious growth plans for our D2C platforms. Overall, in charge of D2C business delivery Driving performance on all performance-marketing channels such as Facebook and Google, as well as organic, direct and affiliate sources of revenue and traffic Oversee operation of own websites, app(s), content platform(s) and any other digital D2C initiatives, leading up to metrics around sales, traffic, engagement, LTV/CAC and NPS Customer Experience Deliver customer delight through on-site and off-site interventions Own site optimization and A/B testing to deliver conversion growth Performance Marketing, Retention, Organic Growth Ownership of customer retention marketing activities and merchandising strategy for scaling up revenue Run an effective acquisition funnel with diversified acquisition sources, and strong customer loyalty Plan and deliver on retention targets within time and budget with focus on key channels such as Email, SMS & Push Notifications Stakeholder Management Work closely with the brand teams, supply chain teams and other stakeholders in the value chain on all aspects related to growth, sales, content and creatives People Management Create a supportive and collaborative environment in which team members are coached, trained and provided with opportunities through development Hire & build a highly passionate and self-driven team internally to sustainably and profitably grow the D2C business for the brands Experience & Qualification Mandatory: 1. MBA from Tier 1 Institute, with at least 4-5 years’ experience in ecommerce/D2C roles with P&L responsibility 2. Demonstrated ability to lead teams and work in high-pressure situations. 3. A passion for numbers 4. Top notch problem-solving skills 5. Excellent planning skills, analytical ability and lateral thinking ability 6. Great at managing relationships, leading teams and working with multiple stakeholders Location: Thane, Mumbai (WFO)

We’re hiring Sales Leaders at Plum Own and build a high-impact health insurance business with us. About Plum Plum is on a mission to make quality health insurance and employee benefits simple, accessible, and inclusive for millions of Indians — through companies that care. In a country where healthcare inflation is 3x the general rate, employer-sponsored insurance has become the default safety net. Plum is building the rails to serve 10 million lives by FY2030 — and we’re backed by Peak XV Partners and Tiger Global to help us get there. Why we're hiring We’ve managed to onboard 5000+ companies across sizes, segments, and industries in just 5 years. That didn’t happen by accident, and a lot of credit goes to our team of exceptional sales colleagues. After years of experimenting and optimising our sales approach, we feel like we’ve found our mojo. Recent quarters have given us clarity and confidence in our right to win, and we’re more bullish than ever on our growth trajectory. If you’re a top-notch salesperson with experience in employee benefits and insurance, here’s our pitch: Be the CEO of your region Reserve the right to become a P&L leader Pitch, unarguably, the best products and services in the market We’re hiring across multiple locations, including Pune, Bangalore, Mumbai, Delhi, Hyderabad, and Chennai. You are the perfect fit if: You have 7-10 years of experience selling Employee Benefits at an insurance broking firm You’ve consistently exceeded revenue targets You’re excited about rethinking how insurance is sold using technology, empathy, and customer-first design You’re entrepreneurial at heart, and thrive in builder environments What you’ll do at Plum: Own the P&L for a city, region, or segment, based on experience and opportunity Be the face of Plum, and sell to CEOs, CHROs and CFOs of India's largest organizations Partner with the Founders and Leadership Team to shape strategy and GTM Hire and coach high-quality sales talent Why Plum? Backed by top investors: Peak XV, Tiger Global, and more Tech-first product experience in a legacy industry ripe for disruption Founder-led, transparent, and growth-driven team A genuine opportunity to create massive impact — on business, people, and the ecosystem Show more Show less

Key Responsibilities: Assist in the preparation and finalisation of financial statements as per applicable accounting standards Support internal audits Prepare MIS reports, budget forecasts, and variance analysis Assist in monthly closing activities, including ledger scrutiny and reconciliations Support business units with financial insights and data-driven recommendations Maintain up-to-date documentation for all financial processes and policies Education & Experience: Qualified Chartered Accountant (recently cleared) Strong academic background in accounting and finance 0-1 years of experience in Finance Proficiency in MS Excel and basic knowledge of accounting tools (SAP) Analytical thinking with attention to detail Highly Agile and on Energy, Communication Location: Thane, Mumbai, and it will be work from office Show more Show less

We're looking for a driven Area Sales Manager (ASM) to lead and grow our retail and general trade footprint in Guwahati and the North East region. Key Responsibilities: Drive primary and secondary sales for the assigned territory (Guwahati + North East). Appoint, manage & grow distributors and sub-stockists Ensure numeric & weighted distribution growth across general trade Own outlet-level execution: visibility, planograms, schemes, etc Monitor and achieve monthly targets in volume, value, and visibility KPIs. Train, lead, and energize a team of Sales Officers Analyze competitor activities and field intelligence to course-correct market strategies Regular beat planning and market visits to ensure ground-level execution. Who We're Looking For: 5-8 years of sales experience in FMCG/D2C brands Strong experience in North East market handling is a plus. Proven expertise in distributor/channel management and retail execution. Go-getter attitude with strong communication and team management skills. Fluency in the local language (Assamese) is an added advantage. Base Location: Guwahati, Assam Show more Show less

Job Description Key Responsibilities Manage MT sales operation from Chennai – HG, reliance, Apollo etc Build & strengthen relationships with key stakeholders – Key accounts Oversee instore executions across formats Distributor management Claim/testers management Train on field – supervisor/BA’s On board regional accounts – grace, Ratnadeep SM Location – Chennai Area covered – Tamil Nadu, Telangana & AP Reportees – Supervisor, BAs, Merchandiser Education: MBA from Tier 1 Institute Experience: 3-5 years of experience in Modern Trade, especially handling key accounts like Health & Glow Requirements Modern Trade, P&L, Key Modern Trade Account Management Show more Show less

About the Role: We are seeking a highly organised Legal Lead with 3 - 5 years of relevant experience to support our legal team. The ideal candidate will have a strong background in corporate legal documentation, regulatory compliance, and vendor management processes. Key Responsibilities: Draft, review, and manage a variety of corporate agreements, including: Service Agreements Master Service Agreements (MSAs) Data Processing Agreements (DPAs) NDAs and other commercial contracts Support regulatory compliance initiatives, ensuring adherence to applicable laws and internal policies. Manage vendor due diligence, including completing vendor questionnaires and reviewing third-party documentation. Assist in responding to security and privacy-related questions from clients and partners. Maintain and update internal contract databases and track key legal documentation. Coordinate with internal stakeholders including procurement, finance, and IT on contract-related issues. Support the legal team in preparing documentation for audits or regulatory inspections. Requirements: Bachelor’s degree and/or paralegal certification preferred. 3 - 5 years of experience in a legal assistant or paralegal role, preferably within a corporate legal department or law firm. Solid understanding of corporate agreements, data protection, and regulatory compliance. Experience handling vendor security questionnaires and information security topics. Excellent written and verbal communication skills. Strong organisational and time-management abilities. Proficient with MS Office Suite, Google Workspace, and document management systems. Preferred Qualifications: Familiarity with GDPR, CCPA, or similar data privacy regulations. Experience working in tech, SaaS, or regulated industries. Ability to work independently and manage multiple priorities in a fast-paced environment. Show more Show less

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own, and so as many as 600 million Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. Why design is important to Plum’s marketing? Design has played an integral in the success of all our marketing efforts at Plum. Every campaign led by our marketing team – our reports, our playbooks, our campaigns, and even our games – has its own unique sub-brand. This not only helps us with recall but also lets us expand, experiment, and build our existing visual brand. Every piece of social media content that people have come to associate with and love about Plum – our album art, sending a Plum to space, Rupi Kaur poems, and our customer announcements – has a visual quality that's designed to delight. Our marketing isn't about being traditional, safe, or boring. And for our aspirations to translate into outcomes, we need someone who can complement our ideas with a compelling visual brand. Because pictures speak a thousand words. Note: This role will report to the marketing function at Plum. What you'll do be doing: Build and maintain the brand & visual system for plum products. Craft visually engaging narratives to educate HRs and employees about health insurance and wellness. Collaborate with other designers and business stakeholders in solving user problems through visual storytelling. Deliver visual consistency across all channels like app, websites, e-mailers, landing pages, collaterals and growth campaigns. Measure the performance and success of the artefact and iterate it based on the feedback. Mentor a team of communication designers and guide them along their careers and personal growth areas. Requirements: 0-3 years of experience crafting visual design experiences and digital products across mobile and web. A strong portfolio of illustrations and visual design work that conveys an ability to ship desirable products. Versatility of telling stories across different medium and touchpoints in the digital design. Understand how sales, marketing, product, and business functions work together to ship releases. Should have a strong command over the craft and a deeper understanding of the visual design principles. Should be excited about working in a fast-paced environment with high ownership in an early-stage setup. Show more Show less

About the role: We’re looking for an Influencer Marketing Executiv e who’s passionate about building authentic connections through content creators and community voices. If you're someone who understands trends, follows creators, and knows how to blend storytelling with strategy, this one's for you! Key Responsibilities Identify and reach out to relevant micro, mid-tier, and macro influencers across platforms (Instagram, YouTube, etc.) Collaborate with influencers to execute brand campaigns, product seeding, and topical content Build long-term relationships with content creators; maintain regular engagement and feedback loops Handle briefs, budgets, contracts, and content timelines end-to-end Monitor content quality, delivery, and impact (reach, engagement, ROI) using tracking tools Stay updated with influencer trends, viral formats, and platform algorithm updates Qualifications Bachelor’s degree in Marketing, Communication, or related field with 1-3 years of experience in handling Influencer Marketing Strong communication and negotiation skills Eye for detail, creative mindset, and ability to work in a fast-paced agile environment Should be willing to go beyond and stretch when and if needed Location: Thane, Mumbai, and WFO Show more Show less

Key Job Responsibilities Execute customer acquisition, retention, engagement, and retargeting campaigns for web and app across marketplaces such as Amazon, Flipkart, Myntra etc Optimize campaigns to maximize ROI & ROAS with the help of A/B tests, data analysis, and identifying trends and insights. Drive New user acquisition while reducing CAC month on month Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs) Work with the design team to develop creative assets and messaging that resonate with the target audience. Manage relationships with external partners, including agencies, vendors, and publishers. Monitor and regulate spending across channels based on data analysis and insights. Stay on top of key trends and best practices in digital marketing, the competitive landscape, and the industry to develop winning strategies. Skills: High on learning & ability to experiment, fail and learn. Data-based decision making - can look at data, analyse it and take decisions based on that. Collaborative working - can coordinate and work with multiple members of the team. Drive/penchant for growth and driving revenue numbers. Able to work independently as well as with a team and key stakeholders in a matrix organisation. Experience Minimum 2-3 years of work experience in growth or performance marketing on channels Location: Thane, Mumbai and It's a WFO Model. Show more Show less

About the role Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for customer success champions who can help us deliver the best ever experience to our users. We’re looking for outstanding Customer Success Associates who have consistently delivered high customer satisfaction, and thrive in taking full ownership of delivering delight to our customers. You should understand the importance of customer success and takes pride in going over and beyond to help the customers. You should put your customer first and should be passionate about helping people. You should have an ability to think on the feet to come up with creative solutions for customer issues. We don’t pretend that it’ll be easy - joining a company and embarking on the scale-up phase is an amazing challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Plum growing month over month at the pace of the fastest growing SaaS companies in history. Roles and Responsibilities : Help employees and employers use their health insurance and health benefits in the most seamless way possible Develop a deep level of understanding and knowledge of the entire product, systems and processes Address queries regarding the product and service in a timely and accurate way via phone, email or chat Develop and implement processes on support Meet response time for queries in support Coordinate with insurance partners for resolution/clarifications if needed Interact with internal and external teams to ensure quick resolution of customer issues Drive 100% customer retention by delivering extraordinary experience Experience and Qualifications : At most 3 years of experience in customer service/support on voice/chat/email Great command of English (both oral and written) Comfortable using modern tools like Intercom, Slack, Freshworks, Google Suite and Hubspot Ideally worked in a fast-paced startup environment Additional Info: It will be 5 days onsite working. Week-offs will be rotational. Show more Show less

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. What You’ll Do: Building & managing a pipeline of prospective clients through internal & external sources. Presenting Plum’s products to clients in pitch meetings. Navigating a complex sales cycle for a technical product. Maintaining high levels of engagement with the client throughout the sales cycle Ensure a high level of responsiveness with prospects through the sales process. Support Business insurance team on placements Prepare RFQs, QCRs Follow up with insurers for quotes, term improvements What Makes You a Great Fit: 0 - 2 years of experience . Good communication skills —don’t worry if you’re not perfect; what matters is your willingness to learn. Motivated, ambitious, and driven —we love self-starters who push boundaries. Adaptable and industry-agnostic —you can navigate different sectors with ease. Startup experience? That’s a bonus! But what really counts is your hustle. A customer-first mindset —because happy clients make a successful business. Why Join Us? Fast-track your career with hands-on learning and mentorship. Exposure to multiple industries —become a well-rounded sales pro. Competitive salary + performance-based incentives —your success = your rewards. A dynamic, energetic team that supports your growth every step of the way. Work in a high-growth environment with unlimited opportunities to level up. Show more Show less

About the team:- Plum’s Mid Market operates with 4 core principles:- We exist to disrupt the insurance industry by raising the bar on customer experience. -The insurance world has a lot of ‘hairy problems’ - over-complicated systems, too much paperwork, low trust, too much fine print, too many hiding features -We want to be the company that is a friendly insurance & health partner not just a service provider, who just takes over, who are super easy to use and super smooth to work with We will learn from our customers - We handle more diverse customers than you can imagine and from them our AMs learn and become rock-stars. -Our customers range from Large Global Capability Centres, Fast Growing Start Ups, niche enterprises like Aerospace-focused companies, etc. We are a team which keeps trying to raise the bar in everything - from quality of work, people growth to a culture of promoting from within -All our current team leaders started off as ICs in the past 2-3 years and are now leading businesses of > 20 Cr of Premiums’ -We aim to be the first insurance broker in India to manage 10,000 customers and want folks who build systems//processes to achieve this. We believe in celebrating and having fun together -Sometimes a picture is worth a 1000 words (see this post and the pic below) About the role Having found product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’. We are looking for builders, hackers and straight-up hustlers to help us build something memorable. We’re looking for outstanding account managers who have consistently delivered high customer satisfaction, thrive in taking full ownership of delivering delight to customers and folks who are hungry to smash targets. We want people who want a run a mini business of your own. What you will do:- You will manage a set of diverse accounts in an end-to-end manner, having 100% accountability of all the outcomes of that account - from escalations to relationship building to retention and revenue. To get started, you would develop a good understanding of the product and work with different teams to make internal processes more efficient Once you build some credibility, you will also be responsible for cross-selling and getting customer referrals to build your own book. What you will need:- Ideally, 4-6 years of experience in B2B sales and a customer-facing role Very strong written and verbal communication and high numeric ability High customer empathy and extreme ownership Strong problem solver, can hustle to unblock customers Ability to work with cross-functional teams to resolve issues Strong adherence to SLAs and processes Show more Show less