Who We Are as a Company: Founded in 2020, GoKwik has one simple mission: to democratize the shopping experience and significantly enhance GMV realization for e-commerce businesses. The company is backed by leading investors including Sequoia Capital India, Matrix Partners India, Think Investments, RTP Global, and marquee angel investors. GoKwik is an e-commerce enablement platform focused primarily on addressing critical challenges within the e-commerce industry. It utilizes advanced AI/ML technologies to boost conversion rates throughout the e-commerce funnel and notably reduce Return to Origin (RTO), a major pain point for many e-commerce businesses, thus improving Cash on Delivery (CoD) conversion rates. GoKwik's flagship offering, Kwik Checkout, streamlines the checkout process, significantly boosting conversion rates, driving higher GMV realization, and lowering Customer Acquisition Costs (CAC). Additionally, GoKwik offers KwikEngage, a comprehensive WhatsApp solution for e-commerce brands, enhancing customer engagement and sales conversions. Further expanding its capabilities, GoKwik acquired Returns Prime, a move designed to streamline and simplify the returns process. With this acquisition, GoKwik aims to provide a seamless, frictionless returns experience, covering the entire shopping journey from initiation to successful return, further solidifying its position as a holistic e-commerce enablement partner. Who Are We Looking For We’re looking for a trend-obsessed, camera-comfy, script-cracking Social Media Creator to help take our brand from 🔥 to 🚀. This is not a role for someone who just schedules posts or writes basic captions. We want someone who thinks in Reels, smells trends before they peak, and knows how to turn brand messaging into high-performing content. You’ll ideate, script, shoot, be on camera, engage with posts and collaborate with design and brand teams to create scroll-stopping content across platforms—especially Instagram, LinkedIn and X. You’ll play a key role in building GoKwik’s social voice, driving engagement, growing our audience, and ultimately building brand love. What You’ll Do Work closely with the Brand Lead to own social content creation across Instagram, LinkedIn, and other platforms Write sharp scripts, shoot and edit reels, and create thumb-stopping static, video, and carousel content Jump on viral trends early, and plug them into the GoKwik narrative in a meaningful, brand-relevant way Ideate and execute creative campaigns for product drops, updates, launches, and brand moments Hook viewers in the first 5 seconds—whether through video intros or static creatives Write crisp copy and CTAs for social posts, Reels, videos, carousels, memes, and more Assist with building the personal brands of GoKwik’s leadership team through trend-savvy, engaging content Work cross-functionally with the design team, product marketers, and the larger brand team to roll out campaigns on time Keep track of performance metrics such as engagement rate, reach, saves, and follower growth—and use those insights to refine content strategy We’re Excited About You If You Have: 1–3 years of experience in social-first content creation (or a viral portfolio that speaks for itself) Deep understanding of Instagram (especially Reels), LinkedIn trends, and digital storytelling formats Experience writing and editing for video (you’re script-first and story-driven) Confidence being in front of the camera A trend-sniffing instinct—you’re always the first in your group to spot the next viral wave A flair for combining information + entertainment (infotainment is your love language) Strong ownership mindset—you take initiative, follow through, and don’t need hand-holding High intent and ambition—you’re hungry to build something meaningful and take pride in your craft Bonus: Video editing skills The pace of our growth is incredible. If you're ready to bring big ideas to life, build a brand the internet won’t stop talking about, and create real impact in a fast-moving startup—this is your chance. To apply: 🎥 Send us your resume with the portfolio of all the work you have done till now. PS: A short video telling us why you're the right fit along with it will be even great! Show more Show less
As an SDE, you will interact with the entire engineering team to solve problems and build, extend, optimize, and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. Responsibilities Writing testable and efficient code. Design and implementation of low-latency, high-availability, and performant applications. Implementation of security and data protection, implementing business logic, and developing APIs and services. Build reusable code and libraries for future use. Requirements 2 years of experience in development and a team player. Hands-on experience in back-end development with Node. JS. Knowledge of frameworks such as React, Express, and Nest. JS. Good understanding of server-side templating languages. Basic understanding of front-end technologies, such as HTML5 and CSS3 Expertise with Linux-based systems. Proficient understanding of code versioning tools, such as Git. Have worked in any of the cloud-based platforms AWS, GCP, Docker, and Kubernetes. Independent, resourceful, analytical, and able to solve problems effectively. Ability to be flexible, agile, and thrive in chaos. Excellent oral and written communication skills. This job was posted by Akash R from GoKwik. Show more Show less
Responsibilities Writing testable and efficient code. Design and implementation of low-latency, high-availability, and performant applications. Implementation of security and data protection. Implementing business logic and developing APIs and services. Build reusable code and libraries for future use. Requirements 3.5 years' experience in development. Hands-on experience in back-end development with Node.js . Knowledge of Node.js frameworks such as Resitfy. Good understanding of server-side templating languages. Basic understanding of front-end technologies, such as HTML5 and CSS3 Expertise with Linux-based systems. Proficient understanding of code versioning tools, such as Git. Have worked in any of the cloud-based platforms AWS, GCP, Docker, and Kubernetes. Independent, resourceful, analytical, and able to solve problems effectively. Ability to be flexible, agile, and thrive in chaos. Excellent oral and written communication skills. This job was posted by Akash R from GoKwik. Show more Show less
Responsibilities Writing testable and efficient code. Design and implementation of low-latency, high-availability, and performant applications. Implementation of security and data protection. Implementing business logic and developing APIs and services. Build reusable code and libraries for future use. Requirements 3+ years' experience in development. Hands-on experience in back-end development with Node.js . Understanding of a language such as Golang is a must. Knowledge of Node.js frameworks such as Resitfy. Good understanding of server-side templating languages. Basic understanding of front-end technologies, such as HTML5 and CSS3 Expertise with Linux-based systems. Proficient understanding of code versioning tools, such as Git. Have worked in any of the cloud-based platforms AWS, GCP, Docker, and Kubernetes. Independent, resourceful, analytical, and able to solve problems effectively. Ability to be flexible, agile, and thrive in chaos. Excellent oral and written communication skills. This job was posted by Akash R from GoKwik. Show more Show less
About Us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. Role Summary As an Associate - Customer Success in the Merchant Success Team , you will be responsible to Interact & handle our Merchants/Accounts & leverage data to drive conversion improvements, provide key data-driven insights & indirectly improve GMV of Merchants, Further Customer Success Manager's would be closely working with our Customer Engineering, Technology & Product Team. You’ll Be Successful In This Role If You Analyze the impact of change on conversion rates, returns by running various A/B experiments for merchants. Generating actionable Insights through analysis of key metrics across functions. Identify the root cause through deep analysis of data to reach a point where actionable solutions can be designed Build long-lasting value-based relationships with partners and create GoKwik Champions. Define, track, measure and report key metrics that need to be monitored to improve Partner's conversion rates. Devise mechanisms for control, performance monitoring, and reporting to internal stakeholders. Assist in investigating and drafting cost / benefit analysis and business requirements showcasing potential solutions for business initiative. Working cross-functionally with business teams to ensure development and implementation of programs as per timelines. Build knowledge in a specific segment or function through proactive market research. Highlights key trends and insights to drive innovation and growth for GoKwik and our merchant partners. Is able to think about actionable vs. non-actionable insights. We’re Excited About You If You Have Experience in working on a B2B SaaS Product in a customer facing role. Experience defining requirements and using data and metrics to draw business insights. Experience making business recommendations and influencing stakeholders. 1+ years relevant experience in financial/business analysis High Comfort with Excel. Experience making business recommendations and influencing stakeholder 1 - 2 years of Work exposure of working with data rich environments like Ad-Tech, Fin-Tech, E-Commerce Business Analysis. Experience in developing requirements and formulating business metrics for reporting, familiarity with Metabase, Excel Our Core Value Cultures Merchant 1st Innovation Talent We’re A Remote 1st Company Our Organization was established right in middle of the pandemic, hence we don’t have location barriers across our team, In Fact more than 90% of our Employees “Work from Anywhere” - Which helps in being more flexible in our personal lives and spend less time commuting – At the same time, being together in person is an important part of our culture and shared success. We’ll collaborate in person at a regular cadence and with purpose Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission: to democratize the shopping experience and increase GMV realisation for eCommerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, Think Investments, RTP Global, and marquee angels. GoKwik is an eCommerce enablement company focused on solving some of the most pressing challenges in online commerce. Understanding deeper pain points, we have created a multiproduct suite of solutions catering to every problem D2C eCommerce brands face in today’s day and age. We are a highly sought-after global brand with a presence in the UK and expansion plans across other key countries. What we do is unique, with zero immediate competition in India today. We’re building a team of real rockstars in their fields to fuel this profitable, high-growth startup—and we’re just getting started. Who Are We Looking For We’re looking for a trend-obsessed, camera-comfy, script-cracking Social Media Creator to help take our brand from 🔥 to 🚀. This is not a role for someone who just schedules posts or writes basic captions. We want someone who thinks in Reels, smells trends before they peak, and knows how to turn brand messaging into high-performing content. You’ll ideate, script, shoot, be on camera, engage with posts and collaborate with design and brand teams to create scroll-stopping content across platforms—especially Instagram, LinkedIn and X. You’ll play a key role in building GoKwik’s social voice, driving engagement, growing our audience, and ultimately building brand love. What You’ll Do Work closely with the Brand Lead to own social content creation across Instagram, LinkedIn, and other platforms Write sharp scripts, shoot and edit reels, and create thumb-stopping static, video, and carousel content Jump on viral trends early, and plug them into the GoKwik narrative in a meaningful, brand-relevant way Ideate and execute creative campaigns for product drops, updates, launches, and brand moments Hook viewers in the first 5 seconds—whether through video intros or static creatives Write crisp copy and CTAs for social posts, Reels, videos, carousels, memes, and more Assist with building the personal brands of GoKwik’s leadership team through trend-savvy, engaging content Work cross-functionally with the design team, product marketers, and the larger brand team to roll out campaigns on time Keep track of performance metrics such as engagement rate, reach, saves, and follower growth—and use those insights to refine content strategy We’re Excited About You If You Have 1–3 years of experience in social-first content creation (or a viral portfolio that speaks for itself) Deep understanding of Instagram (especially Reels), LinkedIn trends, and digital storytelling formats Experience writing and editing for video (you’re script-first and story-driven) Confidence being in front of the camera A trend-sniffing instinct—you’re always the first in your group to spot the next viral wave A flair for combining information + entertainment (infotainment is your love language) Strong ownership mindset—you take initiative, follow through, and don’t need hand-holding High intent and ambition—you’re hungry to build something meaningful and take pride in your craft Bonus: Video editing skills Our Core Value Cultures Merchant 1st Innovation Talent Location: Gurgaon The pace of our growth is incredible. If you're ready to bring big ideas to life, build a brand the internet won’t stop talking about, and create real impact in a fast-moving startup—this is your chance. To Apply 🎥 Send us your resume with the portfolio of all the work you have done till now. PS: A short video telling us why you're the right fit along with it will be even great! Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary As a SDE 2, you will interact with the entire engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll Spend Time On The Following Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection implementing business logic and developing APIs and services Build reusable code and libraries for future use. Mentoring SDE1s We’re Excited About You If You Have 4+ years’ experience in development. Hands-on experience in back-end development with Golang Have worked in any of the cloud based platforms AWS, GCP, Docker, Kubernetes. Good understanding of server-side templating languages. Expertise with Linux based systems. Proficient understanding of code versioning tools, such as Git. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures Merchant 1st Talent Innovation Come join us! Show more Show less
About Us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. Role Summary As an Associate - Customer Success in the Merchant Success Team , you will be responsible to Interact & handle our Merchants/Accounts & leverage data to drive conversion improvements, provide key data-driven insights & indirectly improve GMV of Merchants, Further Customer Success Manager's would be closely working with our Customer Engineering, Technology & Product Team. You’ll Be Successful In This Role If You Analyze the impact of change on conversion rates, returns by running various A/B experiments for merchants. Generating actionable Insights through analysis of key metrics across functions. Identify the root cause through deep analysis of data to reach a point where actionable solutions can be designed Build long-lasting value-based relationships with partners and create GoKwik Champions. Define, track, measure and report key metrics that need to be monitored to improve Partner's conversion rates. Devise mechanisms for control, performance monitoring, and reporting to internal stakeholders. Assist in investigating and drafting cost / benefit analysis and business requirements showcasing potential solutions for business initiative. Working cross-functionally with business teams to ensure development and implementation of programs as per timelines. Build knowledge in a specific segment or function through proactive market research. Highlights key trends and insights to drive innovation and growth for GoKwik and our merchant partners. Is able to think about actionable vs. non-actionable insights. We’re Excited About You If You Have Experience in working on a B2B SaaS Product in a customer facing role. Experience defining requirements and using data and metrics to draw business insights. Experience making business recommendations and influencing stakeholders. 1+ years relevant experience in financial/business analysis High Comfort with Excel. Experience making business recommendations and influencing stakeholder 1 - 2 years of Work exposure of working with data rich environments like Ad-Tech, Fin-Tech, E-Commerce Business Analysis. Experience in developing requirements and formulating business metrics for reporting, familiarity with Metabase, Excel Our Core Value Cultures Merchant 1st Innovation Talent We’re A Remote 1st Company Our Organization was established right in middle of the pandemic, hence we don’t have location barriers across our team, In Fact more than 90% of our Employees “Work from Anywhere” - Which helps in being more flexible in our personal lives and spend less time commuting – At the same time, being together in person is an important part of our culture and shared success. We’ll collaborate in person at a regular cadence and with purpose Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary As a SDE 2, you will interact with the entire engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll Spend Time On The Following Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection Implementing business logic and developing APIs and services Build reusable code and libraries for future use. We’re Excited About You If You Have 3+ years’ experience in development. Hands-on experience in back-end development with Node.js Knowledge of Node.js frameworks such Resitfy Good understanding of server-side templating languages Basic understanding of front-end technologies, such as HTML5, and CSS3 Expertise with Linux based systems Proficient understanding of code versioning tools, such as Git. Have worked in any of the cloud based platform AWS, GCP, Docker, Kubernetes. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures Merchant 1st Talent Innovation The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us Show more Show less
Job Overview We are seeking two experienced Technical Support Engineers to join our expanding Merchant Care team. The ideal candidates will have at least 2 years of experience in a tech support role, specifically providing support to enterprise merchants via email and chat. Strong written and oral communication skills are essential, as you will work directly with high-profile clients to troubleshoot and resolve technical issues. Your expertise will help maintain operational excellence and ensure customer satisfaction. Responsibilities Act as the primary point of contact for Gokwik merchants, providing support via email and chat with a professional, courteous, and solution-focused approach. Investigate and diagnose technical issues reported by merchants, ensuring timely resolution or appropriate escalation to internal teams. Collaborate with cross-functional departments to resolve complex technical problems and ensure merchant satisfaction. Assist merchants with product configuration changes, customization requests, and guidance on best practices for product usage. Accurately document support cases, issue descriptions, troubleshooting steps, and resolutions in the ticketing system (Freshdesk and FreshChat). Adhere to SLA metrics and maintain a high customer satisfaction rating, ensuringprompt and effective issue resolution. Monitor and identify patterns in merchant queries to recommend improvements in product functionality and support resources. Deliver a high level of customer service, maintaining positive and helpfulcommunication throughout the support lifecycle. Requirements 1.5+ years of experience in a technical support role, specifically handling enterprise-level clients and Merchants via email and chat. Strong written and verbal communication skills, with the ability to clearly explain technical concepts to both technical and non-technical stakeholders. Demonstrated ability to manage and resolve complex technical issues independently and as part of a team. Proficiency with Freshdesk and FreshChat ticketing systems. Excellent problem-solving skills and a proactive approach to customer service. Knowledge of Woocommerce Ability to prioritize tasks and manage time effectively in a fast-paced environment. Willingness to work on a roster and provide weekend support, with flexibility for occasional evenings during peak times. Preferred Qualifications Experience working in a startup or high-growth environment. Familiarity with APIs, product integrations, or SaaS-based solutions. Show more Show less
About Us GoKwik was founded in 2020 with a simple mission—to democratize the shopping experience and maximize GMV realization for e-commerce businesses. Backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angel investors, GoKwik is redefining e-commerce enablement. We focus on solving critical e-commerce challenges such as improving conversion rates across the purchase funnel and minimizing RTO for our partners. Leveraging AI/ML-driven solutions, we enhance CoD conversion rates and optimize checkout experiences through our 1-click Kwik checkout, leading to higher GMV realization and reduced marketing CAC. Role Overview We are looking for a Technical Account Manager to join our Checkout team and manage custom/strategic merchant accounts. The ideal candidate should have a strong understanding of eCommerce flows, analytics, and checkout conversion strategies. You will act as the bridge between GoKwik’s product/tech teams and merchant partners, ensuring smooth integration, issue resolution, and data-driven optimization. Key Responsibilities: Manage end-to-end onboarding and integration for custom accounts on GoKwik Checkout. Collaborate with merchant tech teams to ensure seamless integration on platforms like WooCommerce, Shopify, SFCC (Salesforce Commerce Cloud), Magento, and other custom stacks. Working knowledge of one of these platforms is a must. Diagnose, triage, and resolve technical issues quickly and effectively. Analyze conversion funnels, checkout performance, and drop-off points using tools like GA4, Meta Analytics, and internal dashboards. Set up and monitor conversion tracking and event instrumentation across platforms. Proactively provide insights and recommendations to merchants for improving conversion rates and checkout performance. Work closely with GoKwik's product, engineering, and analytics teams to represent merchant feedback and support product enhancements. Stay updated with tech changes on both merchant and GoKwik sides to ensure continuous compatibility and performance. Requirements 3–6 years of experience in a Technical Account Manager / Solutions Engineer / eCommerce Product Operations role. Strong understanding of eCommerce checkout flows, payment journeys, and event instrumentation. Hands-on experience with Google Analytics (GA4), Meta Pixel/Conversions API, and related tracking tools. Prior E-commerce experience Technical working knowledge of WooCommerce, SFCC, Magento, and other major eCommerce platforms. Familiarity with API integrations, tag managers (e.g., GTM), and front-end debugging tools (like Chrome DevTools). Excellent problem-solving, communication, and stakeholder management skills. Ability to work cross-functionally in a fast-paced environment. Good To Have Previous experience in a checkout optimization, eCommerce SaaS, or D2C domain. Understanding of A/B testing tools and analytics platforms (Mixpanel, Amplitude, etc.). Exposure to working with Shopify/Shopify Plus (bonus). Prior experience of development, testing, QA Our Core Values Merchant 1st – Our customers are at the heart of everything we do. Innovation – We constantly push boundaries to improve the e-commerce experience. Talent – We believe in empowering people and fostering growth. Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratise the shopping experience and increase the GMV realisation for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realisation and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace. Summary As a SDE, you will interact with the entire engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll Spend Time On The Following Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection implementing business logic and developing APIs and services Build reusable code and libraries for future use. We’re Excited About You If You Have 1+ years’ experience in development. Hands-on experience in back-end development with Node.JS. Good understanding of AWS Knowledge of Node.js frameworks such NESTJS [typescript] Have worked in any of the cloud based platforms AWS, GCP, Docker, Kubernetes. Good understanding of server-side templating languages. Expertise with Linux based systems. Proficient understanding of code versioning tools, such as Git. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures Merchant 1st Talent Innovation Show more Show less
About Us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. Key Responsibilities Prepare monthly, quarterly, and annual financial reports. Build and maintain management dashboards with key business KPIs. Standardize and automate financial reporting templates to improve efficiency Ensure timely and accurate MIS reporting for stakeholders, including investors. Functional cost partnering for managing stakeholders and robust cost tracking, driving conversations for cost reviews.` Review of Variances vs targets and deep dive on the cost for MIS preparation and giving insights to stakeholders Review of the Provision with the team at the vendor level for the right tagging and provisioning for Management reporting for cost control Standardizing formats and support to the functional team for Operational challenges Identifying cost-saving initiatives and driving those initiatives with the team for results and Management decision support You will bring the following to the table Experience in financial planning and analysis. Excellent stakeholder management & influencing skills. Strong communication, interpersonal, teamwork, influencing, commercial acumen, critical thinking, and analytical skills. You will succeed in this role by Analytical Proficiency: A strong financial analysis and cost management foundation is essential. You'll need to excel in tracking and analyzing costs, identifying trends, variances, and cost-saving opportunities, and providing meaningful insights to stakeholders to support decision-making processes. Effective Stakeholder Engagement: Success in this role hinges on your ability to engage effectively with stakeholders across various functions. Building strong relationships, understanding their needs and priorities, and aligning cost management strategies with their objectives will be crucial for success Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratise the shopping experience and increase the GMV realisation for e-commerce businesses. The company has raised Series B Funding & is backed by Sequoia Capital India, Matrix Partners India, RTP Global Think Investments and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary GoKwik is looking for a quick-thinking, vibrant and naturally curious individual to join our Product Team , as a Product Marketer. In this role, you will be responsible for strategizing & execution of marketing plans, including key activities and budgets, in tandem with the product and business teams You will also be responsible for keeping up-to-date with new commerce trends and developing an understanding of our product offerings to help more merchants grow on our Platform. While this role would report to Chief Product Officer, It would also have a dotted line reporting to Director - Marketing. You’ll Spend Time On The Following Drive alignment across sales, product management, and Merchant Success functions to build product GTM strategy Develop go-to-market strategy including business goals, definition of target/persona, positioning, messaging, and sales narrative. Work with other marketing teams (Performance marketing, content marketing etc) to make sure the messaging resonates and converts. Partner closely with product management and business leaders on the product roadmap. Design & develop innovative campaigns that drive adoption and awareness. Evangelise products internally and externally to drive adoption and engagement. Work effectively in cross-functional teams to support Executive, Product, Sales, and Marketing groups to edit and create new, unique product marketing content. We’re Excited About You If You Have 3+ years of product marketing experience and experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research) Should have Product Marketing experience in SaaS companies or B2B Fintech segment where tech selling was involved Ability to build up product/service positioning and messaging by translating complex features and attributes to something more consumable. Exceptional ROI tracking skills to understand and track what's working for us in terms of business Experience in working with data and user data-driven insights to shape user behaviour and experience.Should be able to strategize and execute campaigns and link them to the organisational goals Attested experience constructing marketing plans encompassing strategy, customer research, competitive analysis, product requirements, messaging, pricing, etc Some Important Traits – We look out for a Person in this role Ability to deal with ambiguity Ownership - ability to independently take key decisions and deliver strategic business results Excellent communication skills to influence internal/external stakeholders Ability to deliver results under tight timelines Our Core Values Merchant Obsession (Merchant First) Innovation Talent Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, Think Investments, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing Return to Origin (RTO) for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase Cash on Delivery (CoD) conversion rates. GoKwik's Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing Customer Acquisition Cost (CAC). GoKwik also recently launched a third product via an acquisition called KwikChat - that helps eCommerce brands with a complete one-stop solution for their Whatsapp needs. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary We are looking for a Demand Gen specialist with 7+ years of relevant experience in inbound pipeline creation. The person should have also driven a demand generation engine for the business through both organic as well as paid channels. Should have a deep understanding of target buyer personas and relevant content strategy. Should have core knowledge of SEO, Paid digital marketing, SEM, content, CRO, Email Marketing to drive leads for a product or business line(s). Should be able to provide data driven insights, own business goals & work collaboratively to drive outcomes. Should be able to manage a small team along with external and internal stakeholders and agencies. What You’ll Do Generate pipeline and drive instals. Own and drive the inbound pipeline numbers to support revenue growth for business. Build a demand generation engine. Work with internal and external partners to create sustained, productive & iterative programs across demand generation channels such as: SEM, SEO, Content Marketing, Ads, CRO, ABM, email marketing, etc. Collaborate with Sales, MS, Product and Business teams to drive outcomes on lead generation. Present strategic priorities & performance. Articulate key initiatives and present performance reviews to leadership including financials, test results, forecasts and metrics. Hold yourself and your team accountable for outcomes. Take a hands on approach. Roll up your sleeves and actively contribute to campaign development, content creation, and other tactical execution as and when needed. We’re Excited About You If You Have 7 years+ of demand gen or growth marketing experience. 2+ years in a team lead role (experience managing external partners & distributive teams is a plus) having managed atleast a team of 2-3 people. Should have handled a budget of INR 8-10 Cr for Demand Capture and similar size of budget for Demand Gen. A data-driven operator who has success building demand gen and demand capture plans across multiple channels, geographies, market segments, multiple product lines & delivers against aggressive growth targets. (Having done demand generation for India, and some of the international markets such as UK, US, is a plus) Experience managing and working closely with the inside sales team to improve conversion rate from discovery to lead funnel. Experience working with tech tools such as Salesforce, CRM, SemRush, Google Analytics, GSC, LinkedIN, Meta, Reddit, Twitter, Youtube channels along with Website. Positive attitude and proven team player, able to work collaboratively with marketing, sales, customer success to meet business goals. Thrives in a fast paced organisation on a high growth trajectory. Is a self-starter who can operate with limited guidance but knows when to ask for help. Proven track record of setting, exceeding, tracking, measuring and communicating the progress of defined goals and objectives. Outstanding flexibility, adaptability and high sense of accountability. Outcome statement 3 Months: Foundation Building Understand the business, products, and target audience. Build relationships with the team and key stakeholders. Audit current campaigns and tools; identify quick wins. Present an initial improvement plan within 45 days. Implement quick wins by the end of 90 days. 6 Months: Execution & Optimization Launch and manage demand gen campaigns across channels. Optimize budget utilization for ROI. Improve lead quality and volume; establish reporting cadence. Enhance team performance and productivity. 9 Months: Strategic Impact Scale successful campaigns; introduce new strategies. Deepen funnel optimization to boost conversions. Strengthen cross-functional collaboration. Show clear contributions to the sales pipeline. 12 Months: Leadership & Growth Deliver consistent, scalable lead generation results. Demonstrate significant revenue impact. Develop a high-performing, scalable team. Present a long-term demand gen strategy. Show more Show less
SDE1 (Node.js) Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratise the shopping experience and increase the GMV realisation for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realisation and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace. Summary As a SDE, you will interact with the entire engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll Spend Time On The Following Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection implementing business logic and developing APIs and services Build reusable code and libraries for future use. We’re Excited About You If You Have 1.5+ years’ experience in development. Hands-on experience in back-end development with Node.JS. Knowledge of Node.js frameworks such NESTJS [typescript] Have worked in any of the cloud based platforms AWS, GCP, Docker, Kubernetes. Good understanding of server-side templating languages. Expertise with Linux based systems. Proficient understanding of code versioning tools, such as Git. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures Merchant 1st Talent Innovation The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us! Show more Show less
About Us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. Key Responsibilities You will act as a coach for our customers. Your coaching efforts will support our customers in our products and solutions in ways that add value for their businesses, ultimately supporting our customers in their strategic goals Conduct product reviews - QBR's MBR's Engage with users to improve their ability to utilize our products and solutions to derive insights and support business decisions Partner closely with product teams to create new features that best serve our customers Research and deliver solutions for complex problems and respond to inquiries Identify areas of improvement, track project & task updates, and identify clients at risk of churning Upsell, Crosssell and Create strategies to increase adoption across different products. Experience Range 6+ years experience as a CSM managing enterprise accounts Our Core Value Cultures Merchant’s First Talent Innovation Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary As a SDE 2, you will interact with the entire engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll Spend Time On The Following Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection Implementing business logic and developing APIs and services Build reusable code and libraries for future use. We’re Excited About You If You Have 3+ years’ experience in development. Hands-on experience in back-end development with Node.js Knowledge of Node.js frameworks such Resitfy Good understanding of server-side templating languages Basic understanding of front-end technologies, such as HTML5, and CSS3 Expertise with Linux based systems Proficient understanding of code versioning tools, such as Git. Have worked in any of the cloud based platform AWS, GCP, Docker, Kubernetes. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures Merchant 1st Talent Innovation The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company has raised Series B Funding & is backed by Sequoia Capital India, Matrix Partners India, RTP Global Think Investments and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace. About The Role We are looking for a dynamic and results-oriented Merchant Product Growth Analyst to bridge the value communication gap between our product and merchants. This role will focus on driving product love, improving feature adoption, and unlocking cross-sell/up-sell opportunities across ENT & SMB accounts. The ideal candidate will collaborate closely with Sales, Merchant Success (MS), and Product teams to ensure merchants fully realize the value of our offerings, leading to increased engagement, retention, and revenue growth. Key Responsibilities Value Communication & Enablement Develop frameworks and tools to communicate product value propositions effectively to merchants Work with Sales and Merchant Success teams to improve messaging and storytelling for different ICPs (Ideal Customer Profiles) Conduct regular workshops, webinars, and training sessions for internal teams and merchants to enhance product understanding. Drive Feature Adoption Identify adoption bottlenecks for new/existing features and design interventions to drive adoption (e.g., incentives, playbooks, campaigns) Collaborate with the Product team to prioritize features based on merchant feedback and ROI impact Develop merchant-focused onboarding and feature launch programs to maximize uptake. Cross-Sell & Up-Sell Initiatives Partner with Sales and MS teams to identify opportunities for ARR expansion Design campaigns and account growth strategies to promote complementary products and features Define and monitor success metrics (e.g., upsell conversion rate, account growth rate). Merchant Insights & Voice of Customer Build a feedback loop to gather and analyse merchant pain points, product gaps, and opportunities Convert insights into actionable strategies for Sales, Product, and Merchant Success teams Create merchant success stories and case studies to showcase product impact. Show more Show less
Who We Are As a Company GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit-making start-up, which is growing at a rapid pace Job Summary We are seeking a detail-oriented and experienced Accounts Payable Senior Executive to manage and oversee the company's payable functions. The ideal candidate will be responsible for ensuring accurate and timely processing of invoices, payments, expense reports, and vendor account reconciliations, while maintaining compliance with internal controls and policies. Key Responsibilities Review, verify, and process high-volume vendor invoices accurately and in a timely manner. Manage payment cycles, ensuring payments are made in accordance with agreed terms. Reconcile vendor statements and resolve discrepancies effectively. Coordinate with internal departments and vendors regarding invoice and payment queries. Ensure proper documentation and coding of expenses in accordance with company policies. Monitor and maintain accounts payable ledger to ensure all payments and credits are accounted for. Assist in month-end closing processes, including preparing reports and schedules. Maintain accurate records and ensure audit readiness. Maintain Fixed Asset register. Support process improvements to increase efficiency and accuracy in AP operations. Mentor and guide junior team members, if applicable. Requirements Bachelor’s degree in Accounting, Finance, or related field. Minimum 3–5 years of experience in accounts payable or a related field. Strong understanding of accounting principles and accounts payable processes. Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks, or similar ERP systems). Excellent Excel skills and general computer literacy. High level of accuracy and attention to detail. Strong communication and interpersonal skills. Ability to work under pressure and meet deadlines. Preferred Qualifications Experience working in a startups or multinational environment. Knowledge of GST/VAT, TDS, and other compliance aspects. Exposure to automation tools or AP workflow systems. Our Core Value Cultures Merchant 1st Innovation Talent Show more Show less