Who we are : Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve exclusively Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, and TUI. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, and Poland. Position Summary: You will play an instrumental part in the Etraveli Group establishment of an agile team in Pune. You have a dotted line to the team in Athens ( Greece ) and Gothenburg (Sweden) .

Requirements: Candidate should hold max 1.5 yrs of experience in RTA (WFM) Good communication skills Ability to work in different shifts 24*7 (Includes night shift) Experience / Relieving letter of previous two companies mandatory for an experienced candidate. Immediate joiners preferred Job Description Monitoring queue level performance and reporting any significant variations from volume forecast, AHT assumptions, and shrinkage factors Drive real time management performance for In-house contact centers and Vendors. Drive skilling and priority changes for In-house contact centers and Vendors Would constantly monitor, track, communicate and document real time floor activities in terms of adherence to defined processes. Responsible for approving and plotting real- time schedule exceptions, and increasing accurate, timely, and relevant intraday reports. Simulating different scenarios, developing contingency plans for unexpected events and invoking those plans when required. Ability to conduct root cause analysis and provide operational actions. Publish intraday reports and attendance at regular intervals. Recommend overtime requirements. Provide ad-hoc data and regular reporting. Work extensively on worksheets. Kindly confirm your availability through a call or an email bhagyashri.kadam@etraveligroup.com | 9076091032 Refer your friends who would be interested for this job role. OR Feel free to walk in for the Interview on the below mentioned address

Description About Tripstack : We are travel tech entrepreneurs, changing the way millions of people travel. Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that dont traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest in the travel industry. We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are plenty of challenges to champion. Requirements Role : The Senior QA Engineer at Tripstack leads the design, implementation, and execution of advanced testing strategies, including automated and non-functional testing for complex software systems. This role involves owning test automation frameworks, mentoring junior QA staff, and driving quality improvements across projects. The Senior QA Engineer collaborates closely with cross-functional teams to ensure comprehensive test coverage, effective defect management, and high standards of software performance and reliability. Details : Everything in QA Engineer II Create, implement, and execute detailed test plans, test cases, and automated test scripts for complex software features Assume ownership of the development and maintenance of test automation solutions for assigned applications and systems Recommend strategic improvements aimed at expanding test coverage and enhancing the overall quality of test assets Provide guidance and mentorship to junior engineering staff on established testing principles and best practices in test automation Collaborate extensively with development teams to ensure the thorough execution of component, integration, end-to-end, and performance testing strategies Identify, log and track software defects, working collaboratively with development and product teams to facilitate timely resolution Conduct and lead test code reviews Create and perform non-functional testing for features and releases including load testing, performance testing, stress testing, etc. Participate and contribute to Functional Requirement and Tech Plan analysis and design review meetings Diversity disclaimer - At Etraveli Group, we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation. Others : Work Mode: Hybrid Work Timings: 12 noon to 9 pm. #LI-PS1 Benefits What it takes to succeed here - Ambition and dedication to make a difference and change the way people travel; Where we always play to each other's strength in a high performing team reaching for our common goal. We hold ourselves to the highest expectations, and move with a sense of urgency and hold ourselves accountable and win by staying true to what we believe in. Learn more about our values here () What we offer - We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

About TripStack : We are travel tech entrepreneurs, changing the way millions of people travel. Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest online travel agencies in the world. We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We re big enough to give our teams support but small enough that every person makes a difference. There are still plenty of challenges to champion. Position Summary As a Senior Software Development Engineer in the Content team, you ll write the complex airline integrations as well as making TripStack s software solid and scalable. Youll invent novel ways of collecting data from suppliers bypassing any anti-bot systems of the supplier. Youll innovate and influence the direction of the latest TripStack technologies. A successful candidate will thrive in and help lead fast-paced environments that leverage agile planning techniques, encourage and reward creative design and intelligent risk-taking, and find innovative ways to leverage cutting edge technology. And of course, a demonstrated passion for travel doesn t hurt! We are looking for an expert C# Developer to join our development team. The ideal candidate will be a natural problem solver, detail-oriented and work both Independently and collaboratively in a fast-paced environment. A successful candidate will thrive in and help lead fast-paced environments that leverage agile planning techniques, encourage and reward creative design and intelligent risk-taking, and find innovative ways to leverage cutting-edge technology. Job Responsibilities Experience in Selenium or Casper js Experience with .Net core Basic understanding of Javascript / Ajax / JSON, JQuery Experience in developing, integrating and testing using Rest APIs. Well versed with source control tools like bitbucket, Github, Gitlab,SVN, TFS. Strong troubleshooting and problem-solving skills. Jump into existing code and debug, develop and integrate Rest APIs, XML, JSON, SOAP etc Troubleshoot problems with 3rd party integrations & provide solutions in a fast-paced startup environment. Collaborate with team members in a multi-functional product team Masters or Bachelor s in computer science 4 to 6 years of hands-on C# experience. Strong fundamentals in Algorithms, OOPs and Data Structure.