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Etraveli
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Mega Walk -In drive _Travel Agent_ Etraveli Group

Mega Walk -In drive _Travel Agent_ Etraveli Group

Etraveli

1 - 6 years

3 - 4 Lacs

mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

customer service sales international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Working on schedule change reservations a minimum of 40 PNRs a day
Handling calls /chat of customer queries
Reporting to the Team Lead to achieve goals
Responsible for checking all queues of a schedule change and contacting Airlines to check for alternate options.
Following up on the flight reservations, contacting the customer to share options available for the rescheduled flight.
Handle misconnections and get the flights confirmed by the Airlines.
Multi-tasking and ready to adapt to new situations and challenges or role reversal

Requirement:

More than 6 months of experience in the customer service industry (Calls & Chat)
Excellent written and verbal communication.
Ability to work in different shifts (Includes night shift)
Self-learning and being able to take initiative are very important.
Experience / Relieving letter of previous two companies mandatory for an experienced candidate.

Perks and Benefits

If you're interested Kindly, drop me your CV on below details

bhagyashri.kadam@etraveligroup.com

OR

What's up - 9076091032

If you have been interviewed in the last 4 months, kindly ignore.

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