388 Customer Service Jobs
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0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Hiring For Customer Support 1 to 3years international exp - 4.8 lpa - Graduation and epfo mandatory - 3 rounds (Amcat, Versant, manager) - Recent Voice process exp mandate Contract-based - 3.6 - 21k takehome - experience recent company documents mandate - fresher with no UAN only eligible - 3 rounds If candidate have graduation there is a chance to get permanent after 6 monthsbased on performance, if candidate is UG then 6m contract only Registration : Customer support voice for above all process Recent Company Documents mandatory Location : Hi tech City Rotational Shifts One Way cab is Provided From Hr Likitha 9100970544
Posted 5 days ago
0.0 - 3.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !
Posted 5 days ago
0.0 - 4.0 years
Noida
Work from Office
URGENT HIRING FOR CUSTOMER SUPPORT Walk in Drive 20th May to 23th May Interview Time: 09:00am to 4:00pm Customer Support Executive ( Work From Office) No Targets ( Inbound Calls) Freshers Or Experienced Language- Hindi, English , Marathi Qualification: 12th Pass Salary: 11k- 14k Same day Selection and Joining. Job location: Noida sector 16, A-51 Rozgar.com HR: RITU SAHU (9910092174) Interested Candidates shares the resume.
Posted 5 days ago
1.0 - 5.0 years
Mohali
Work from Office
Job Responsibilities : Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest processes and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports...
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Job Role: Customer Service Executive Voice Process (HP North America) Location: Thane West Qualification: Hsc Pass to Any Graduate Job Summary: This role involves providing customer service support for HP North America customers through voice-based interactions. The primary responsibility is to assist customers with technical troubleshooting of HP systems and ensure timely and effective resolution of their issues. Key Responsibilities: Handle inbound voice calls from HP North America customers Provide technical troubleshooting support for HP systems and products Deliver high-quality customer service and maintain service level standards Log and track customer interactions accurately Coordinat...
Posted 5 days ago
0.0 - 2.0 years
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digitalinnovation are redefining industries, and we’re leading the charge. Genpact’sAI Gigafactory, our industry-first accelerator, is an example of how we’rescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment. Genpact (NYSE: G) is anadvanced technology services and...
Posted 5 days ago
2.0 - 5.0 years
4 - 7 Lacs
Gurgaon, Haryana, India
Remote
Key Responsibilities Respond promptly to all service requests and incidents . Record, classify, and maintain the integrity of incidents and service requests in ServiceNow . Diagnose and investigate issues remotely, providing solutions or routing to appropriate support teams. Assess the impact and risk of incidents, escalating as required. Monitor progress of incidents and keep customers informed. Provide basic user administration support (e.g., network or application password resets). Manage IT requests from customers, reviewing, evaluating, allocating, and tracking progress. Relay updates on IT service disruptions or outages to customers. Provide management reports and insights on IT servic...
Posted 5 days ago
2.0 - 5.0 years
6 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities Payments and Distribution Processing Perform timely and accurate dividend processing for onshore, offshore, and FNW product groups Process reinvestment deals and related operational activities Handle client corrections, investigations, and payment-related queries Reconciliations and Ledger Management Perform unit reconciliations between GFAS, third-party providers, and internal systems Maintain and update ledgers including return payments ledger Create correcting journals and cashbook entries for reconciliation purposes Key and scan transactional data as required Investigations and Stakeholder Coordination Investigate and follow up on outstanding items with internal team...
Posted 5 days ago
1.0 - 3.0 years
Noida, Delhi, Ghaziabad
On-site
Hiring For US Travel Customer Service ( Voice Process ) Minimum 1 Year Experience In US Travel ( Amadeus , GDS ) Location - Gurugram Night Shift Salary Upto 45k Excellent Communication Skills Drop Your CV 7011890554
Posted 6 days ago
0.0 years
Mumbai, Maharashtra, India
On-site
Job Requirements About the Role IDFC FIRST Bank is looking for a Teller to join its Retail Banking team at the Ratlam branch in Madhya Pradesh. This full-time position is focused on delivering exceptional customer service and handling day-to-day banking transactions. As a Teller, you will be the first point of contact for customers, responsible for ensuring smooth and efficient operations at the branch while promoting the bank's products and services. Key Responsibilities Primary Responsibilities Greet and assist customers in a courteous and professional manner. Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently. Maintain and balance cash draw...
Posted 6 days ago
1.0 - 5.0 years
3 Lacs
New delhi, Gurugram, Delhi / ncr
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...
Posted 6 days ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...
Posted 6 days ago
2.0 - 4.0 years
Mumbai
Work from Office
Job Description: Expectation: As an IT Helpdesk Analyst, candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals. Excellent communication Skills written & verbal Describe Role & Responsibilities : The candidate should have had experience in the following activities: Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, Mobiles, Windows 10, Mac, Outlook, Citrix, email clients and applications. L1/L2 s...
Posted 6 days ago
4.0 - 8.0 years
Navi mumbai
Work from Office
abdc
Posted 6 days ago
0.0 - 5.0 years
2 - 3 Lacs
Navi mumbai
Work from Office
Mega Walk-in Drive Chat Support Executive at Sutherland Position: Chat Support Executive Location: Liberty Tower, Airoli (Near Reliable Plaza, Navi Mumbai) Work Mode: Work from Office What We Offer Shift: Night Shift (Rotational) Working Days: 5 days working Offs: 2 rotational offs Salary: Exciting package + attractive incentives Environment: Dynamic workplace with supportive team culture Eligibility Criteria Education: HSC / Graduate (Freshers welcome!) Skills: Excellent written & verbal communication skills Availability: Immediate joiners preferred Experience: Freshers or candidates with prior BPO/Customer Support experience Why Choose Sutherland? Be part of a global leader in customer sup...
Posted 6 days ago
0.0 years
Vijayawada, Andhra pradesh, India
On-site
Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees with...
Posted 6 days ago
2.0 - 7.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: Customer Support Executive - Lead Genetation Min. qualification: HSC pass Freshers / Exp. Both can Apply Excellent English is mandatory Salary: 25,000 – 28,000 inhand Immediate joiner required Fixed Day shift Required Candidate profile Qualification: HSC Pass to Any Graduate Address: Opp Maxus Mall, Bhayandar West Apply Now, For More Information, Contect: HR Rashi - 7030022509 Perks and benefits Career Growth Opportunities With High Salary
Posted 1 week ago
1.0 - 3.0 years
Kanpur
Work from Office
Job Description : 1. New Business proposal form processing. 2. Primary underwriting. 3. Customer Service. 4. Renewal Calling 5. Stale Cheque Closure. 6. Surrender Retention Retention of customers who come to branch for surrender of policy, by means of educating about benefits of long term stay and use of retention kit. 7. ECS Sourcing Convincing and registering customers for ECS by means of educating customers about benefits from walk-in customers, renewal calling and at all touch points with customers and achieving assigned monthly targets. 8. Driving conversion of new business by means of follow-up with sales team on requirements. 9. Driving End to End TAT. 10. Medical Co-ordination in med...
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Navi mumbai
Work from Office
Process: Customer service Shift 7am to 12am (any 9hr shift) 2 rotational off Quality: Excellent communication location: Vashi Salary: O to 1 year - 17k 2 to 3 year upto 27k in hand salary Qualification : Graduate fresher or experience
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process: HSBC - Customer Service + Cross Sales Graduate mandatory Min. 6+ months BPO Exp. C3-level Comm. Req. Day rotational shifts Shift window: 7:30 AM - 10:30 PM 2 rotational week-offs 26,000 Inhand | 32,000 CTC Required Candidate profile Qualification: Graduate Location: Thane Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7030024179 Perks and benefits Career Growth Opportunity !
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Hiring For Customer support 1 to 3years international exp - 4.8 lpa - Graduation and epfo mandatory - 3 rounds (Amcat, Versant, manager) - Recent Voice process exp mandate Contract-based - 3.6 - 21k takehome - experience recent company documents mandate - fresher with no UAN only eligible - 3 rounds If candidate have graduation there is a chance to get permanent after 6 monthsbased on performance, if candidate is UG then 6m contract only Registration : Customer support voice for above all process Recent Company Documents mandatory Location: Hitech city Hr Alekya 96031 68192
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring for Customer Support Executives for International Airline (Immediate Joiners) Contact Sara 6360065554 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Sara 6360065554 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 5600...
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Pimpri-chinchwad, Pune
Work from Office
Profile- Domestic BPO Voice Process Fresher Experience work from office immediate joiner Salary : 12,000 - 16,000 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and c...
Posted 1 week ago
1.0 - 4.0 years
2 - 5 Lacs
Mumbai, Thane, Navi mumbai
Work from Office
Profile: HSBC Arrow - Inbound Voice Process Process: Inbound Customer service with Upselling Qualification: Graduation Location: Wagle Estate,Thane Eligibility: Graduate with minimum 6 months BPO experience Good communication skills Comfortable with upselling in an inbound process Shift Timings: Between 7:30 AM - 10:30 PM (9-hour rotational shift) 5 days working with 2 rotational weekly offs Salary: CTC: 32,000 In-hand: 26,000 Apply Now, Contect For More Details / Information HR Vaibhavi - 7030024179
Posted 1 week ago
Exploring Customer Service Jobs in India
Customer service jobs in India are in high demand across various industries. With the rise of e-commerce, tech companies, and service-oriented businesses, the need for skilled customer service professionals has never been greater. In this article, we will explore the customer service job market in India, top hiring locations, salary ranges, career progression, related skills, and common interview questions.
Top Hiring Locations in India
- Bangalore
- Mumbai
- Delhi
- Pune
- Hyderabad
These cities are known for their vibrant job markets and have a high demand for customer service professionals.
Average Salary Range
The average salary range for customer service professionals in India varies based on experience levels. Entry-level positions can expect a salary range of INR 2-4 lakhs per annum, while experienced professionals can earn anywhere from INR 6-12 lakhs per annum.
Career Path
A typical career path in customer service may include roles such as Customer Service Representative, Team Leader, Customer Service Manager, and eventually Customer Service Director. Advancement in this field often involves gaining experience, developing strong communication skills, and taking on more responsibilities.
Related Skills
In addition to strong communication and problem-solving abilities, customer service professionals in India are often expected to have skills such as: - Multi-tasking - Empathy - Technical Proficiency - Conflict Resolution - Time Management
Interview Questions
- How do you handle irate customers? (medium)
- Can you give an example of a time when you went above and beyond for a customer? (medium)
- How do you prioritize your workload when dealing with multiple customer inquiries? (basic)
- What CRM software have you used in the past? (basic)
- Describe a situation where you had to de-escalate a customer issue. (medium)
- How do you stay updated on product knowledge to better assist customers? (basic)
- What motivates you to work in customer service? (basic)
- Have you ever had to handle a difficult coworker? How did you approach the situation? (medium)
- How do you handle stress in a fast-paced customer service environment? (medium)
- Can you provide an example of a time when you improved a customer service process? (medium)
- What do you think are the most important qualities for a customer service professional to have? (basic)
- How do you handle confidential customer information? (basic)
- Describe a time when you had to work with a team to solve a customer issue. (medium)
- How do you handle feedback, both positive and negative, from customers? (basic)
- What strategies do you use to ensure customer satisfaction? (basic)
- Describe a situation where you had to think on your feet to resolve a customer issue. (medium)
- How do you handle a high volume of customer inquiries in a short amount of time? (medium)
- What do you think sets our company's customer service apart from others? (medium)
- How do you handle a situation where you don't know the answer to a customer's question? (basic)
- Can you provide an example of a time when you had to work with a dissatisfied customer to find a solution? (medium)
- How do you handle repetitive tasks in your role as a customer service professional? (basic)
- Describe a time when you had to communicate complex information to a customer in a clear and concise manner. (medium)
- How do you handle a customer who refuses to follow company policies? (medium)
- What do you think is the biggest challenge facing customer service professionals today? (advanced)
Closing Remark
As you explore customer service jobs in India, remember to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction during interviews. With the right preparation and a positive attitude, you can excel in this rewarding field. Good luck in your job search!
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