230908 Customer Service Jobs

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0.0 - 5.0 years

3 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

CSR International Process (Voice Chat & Blended Process) *Locations:* Multiple *Processes:* Voice, Chat & Blended Noida & Multiple Locations *Eligibility Criteria:* *Graduate Freshers & Experienced* Welcome *Fluent English Communication* *Mandatory* *Salary Details:* * *International Process:* 25,000 35,000 English Communication is must Educational Qualification - Graduation - Freshers Welcome ( Good English is must) Experience Required - International BPO Preferred Work Location - Multiple Work From Office - In office Mode Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate info...

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2.0 - 5.0 years

2 - 5 Lacs

new delhi, jaipur

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Product Knowledge, Customer Handling and Relationship,Sales &negotiation, visual merchandising sense, Inventory Knowledge, after sales service handling Perks and benefits For Delhi ,accommodation is provided by company

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0.0 - 3.0 years

2 - 3 Lacs

gurugram

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Zooper India Trampoline Park is seeking a friendly, proactive and organized Customer Relations cum Party Manager to deliver outstanding guest experiences while managing birthday parties and group events. The role focuses on building strong customer relationships, ensuring smooth party execution and maintaining high service standards across all guest touchpoints. Key Responsibilities Customer Relations • Welcome and engage guests warmly to ensure a memorable experience • Handle customer inquiries, feedback and complaints professionally • Build strong relationships with guests to encourage repeat visits and referrals • Promote Zooper party packages, memberships and offers to walk-in and existi...

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0.0 - 4.0 years

2 - 3 Lacs

gurugram

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International/Domestic Customer Support Executive Location: Gurugram, Haryana Interview Mode : Face-to-FaceImmediate Joiners Required!! CTC- 2.5 LPA to 4 LPA + Unlimited Incentives Contact Person- HR Ankita Bisht Contact No- 8448389308 Job Description PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies, p...

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6.0 - 10.0 years

14 - 22 Lacs

gurugram, bengaluru

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Key Responsibilities: Provide L1 support for organization and Location Configuration Mange Oracle Receiving and recipient Accounting issues Deliver Month-end/Quarter-End support services Triage and prioritize incoming oracle inventory management tickets Perform initial assessment of reported system issues Route complex problems to appropriate support team and on-calls Troubleshoot and resolve Oracle inventory issues or route to appropriate teams Document solutions and knowledge base articles Monitor tickets queues and ensure SLA compliance Support critical period-end processing activities Ensure inventory visibility and accuracy within Oracle systems Implement best practices for inventory ma...

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4.0 - 5.0 years

4 - 5 Lacs

pune

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Responsibilities: * Manage restaurant operations & staff * Ensure food quality & customer satisfaction * Collaborate with marketing team on promotions * Oversee menu development & cost control Provident fund Food allowance

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0.0 - 5.0 years

3 - 8 Lacs

kolkata, mohali, indore

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Process: - Blended process (Chat or Email includes inbound as well as outbound call) Requirement: Candidate must have Excellent English communication skills. call Now : 02269647085 . if un =answered whatsapp Required Candidate profile Customer Support, BPO, Voice Jaipur, Indore, Chat Process, Email Support, Call Center, International BPO, Domestic BPO, Customer Care Indore Jaipur Mohali Kolkata Lucknow Gurgaon Bangalore Chennai

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7.0 - 10.0 years

15 - 25 Lacs

mumbai, bengaluru

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Responsibilities : - Work with internal and external stakeholders to track pursuits. Engage with prospective and existing customers to understand their needs Client Engagement and Relationship Management. Strategy and Solution Design: Lead the development of CLM strategies tailored to each client's unique requirements and industry landscape. Collaborate with cross-functional teams to design and implement CLM solutions, leveraging platforms such as Icertis, Sirion, Conga, and other relevant technologies. Showcase product/solution concepts & offerings via presentations, demos and effective documentation Knowhow of the different CLM technologies in the market to share perspectives with the clie...

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1.0 - 3.0 years

4 - 4 Lacs

jaipur

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Hi We are looking forward to hire Customer Support Associates . Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad and UG with Min 1 Year BPO/Customer Service Exp. > Salary Range (CTC) : Max 4.7 LPA > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping re...

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1.0 - 4.0 years

4 - 4 Lacs

jaipur

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Hi We are looking forward to hire candidates for Customer Support - Blended Process Key Highlights : > Minimum 1 yr Exp in Customer Support / BPO > Salary Range (CTC) : Max 4.7 LPA > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Roles and Responsibilities Handle customer queries through various channels such as chat, email, and voice calls. Provide excellent customer service by resolving issues promptly and efficiently. Work on blended processes for international clients in the US market. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of all interactions with customers.

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1.0 - 3.0 years

3 - 4 Lacs

kolkata, jaipur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Any Grad Fresher Can Apply > Salary Range (CTC) : 3 - 4.5 LPA > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: K...

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5.0 - 10.0 years

0 Lacs

meerut

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Business Development, Customer Relation, Sales & Marketing Required Candidate profile Sales & Marketing experience in Manufacturing Industry

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1.0 - 5.0 years

3 - 4 Lacs

new delhi, gurugram, delhi / ncr

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (...

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0 years

1 - 0 Lacs

kollam, kerala

On-site

Responsibilities: Assist customers with inquiries via phone (Whats app), Insta, and all online platform. Process and track customer orders, refunds, and exchanges Resolve customer complaints and issues promptly and effectively Provide product information and recommendations Collaborate with other departments to resolve complex issues Maintain detailed and accurate customer records Identify and report trends in customer feedback Support the continuous improvement of customer service processes Qualifications: Strong communication and interpersonal website skills Previous experience in customer service or E-commerce preferred Basic computer literacy and familiarity with CRM systems Ability to w...

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0 years

1 - 1 Lacs

baner, pune, maharashtra

On-site

Handle phone, chat, and email inquiries. • Resolve customer complaints and concerns. • Update and maintain accurate customer records. • Work with teams to resolve customer issues. • Address customer concerns in a timely manner. • Record customer interactions for future reference. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Health insurance Life insurance Provident Fund Application Question(s): Are you ok with Baner, Pune location? Do you speak English fluently? Are you ok with Customer Support profile? Education: Bachelor's (Preferred) Work Location: In person

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1.0 years

2 - 0 Lacs

hyderabad, telangana

On-site

Key Responsibilities: Hair Care: Perform haircuts, styling, coloring, and treatments tailored to client preferences and current trends. Skin Care: Provide facial treatments, skin consultations, and recommend appropriate skincare products. Makeup Application: Apply makeup for special occasions and teach clients makeup techniques. Nail Care: Perform manicures, pedicures, and nail art as requested by clients. Client Consultations: Analyze clients’ needs, suggest suitable treatments, and ensure satisfaction with services. Sanitation and Safety: Maintain cleanliness of workstations and adhere to health and safety regulations. Product Knowledge: Stay updated on beauty products and recommend retail...

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1.0 years

1 - 2 Lacs

pitampura, delhi, delhi

On-site

Job Vacancy is of tele caller representative , the daily task is just to receive inbound customer calls and support their queries which will be related to their order updates, stock updated, location update. There is no outbound target based job. No targets no pressure is there to make sales. This is just customer support. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Paid time off Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Required) Work Location: In person

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1.0 years

1 - 1 Lacs

allahabad, uttar pradesh

On-site

JOB OPENING – SALES PERSON (ICE CREAM PARLOUR) Location: Prayagraj Industry: Food & Beverages Department: Sales / Outlet Operations About the Role We are hiring an energetic and customer-focused Sales Person for our Ice Cream Parlour. The role involves direct customer interaction, product selling, billing, and maintaining hygiene and service standards to ensure an excellent customer experience and achieve sales targets. Key Responsibilities Greet customers and assist them in selecting ice cream flavors, desserts, and beverages. Promote products, special offers, and combo deals to maximize sales. Serve food and beverages as per portion control and quality standards. Handle billing and payment...

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1.0 years

2 - 3 Lacs

mahesana, gujarat

On-site

Key Responsibilities · Receive and forward all goods and deliveries in and out of the factory to the correct point of contact/storage area. · Able to follow standards for issuing and receiving stock within the store's area of operation. Responsible for the day-to-day check on the storage facilities for upkeep and hygiene. · Monitor and take inventory on regular basis to compile orders based on par levels or needs. · Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. · Responsible for storage of both food & Packaging and operational stock. · Responsible to verify all goods arrived as per the agreed purchase, delivery note, and agreed quantit...

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2.0 years

1 - 3 Lacs

greater noida, uttar pradesh

On-site

Looking for a person who can repiar laptop/desktop and can work in a shop Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 2 years (Preferred) Work Location: In person

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1.0 years

3 - 0 Lacs

mahesana, gujarat

On-site

Create detailed business plans designed to attain predetermined goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long-term partnerships Present products to prospective clients Provide professional after-sales support to maximize customer loyalty Remain in regular contact with your clients to understand and meet their needs Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation Negotiate agreements and keep records of sales and data Job Type: Full-time Pay: ₹25,000.00 - ₹30,260.99 per month Benefits: Health insurance Experience:...

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0 years

2 - 2 Lacs

mohali, punjab

On-site

About the Role We are looking for enthusiastic and friendly female candidates to join our Student Referral Team. Your main role will be to connect with existing college students over calls or WhatsApp, build a friendly rapport, and encourage them to refer their friends who may be interested in joining our college. This is a relationship-based, non-salesy role — ideal for someone who enjoys talking to people, building connections, and supporting students in their educational journey. Key Responsibilities Reach out to existing college students (provided by us) via phone or WhatsApp. Build a friendly and professional relationship with them. Inform students about the college referral program and...

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0 years

12 - 60 Lacs

kankipadu, vijayawada, andhra pradesh

Remote

Job Title: Real Estate Channel Partner Company: Real Beez (CLIENT) /Alpha Reality Location: Vijayawada, Hi-Tech City, Hyderabad Employment Type: Full-time / Part-time / Commission-based (as applicable) About the Role: My Elegant Group is expanding and looking for passionate individuals to join us as Real Estate Channel Partners in Hi-Tech City, Hyderabad . Whether you're a fresher eager to start your journey or an experienced sales professional (minimum 6 months), we welcome you to be a part of our fast-growing team. Key Responsibilities: Promote and sell open plots, residential flats, villas, and farmlands . Generate leads through networking, referrals, and field activities. Arrange and con...

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0 years

1 - 1 Lacs

guruvayur, kerala

On-site

Key Responsibilities: 1. Guest Engagement and Assistance: Warmly greet arriving guests and bid farewell to departing guests, ensuring a personalized and memorable welcome/farewell. Actively engage with guests, inquire about their needs, and provide assistance and information about hotel facilities, services, and local attractions. 2. VIP and Corporate Guests Management: Identify VIP and corporate guests and provide special attention and services as required. Develop and maintain strong relationships with corporate clients and regular guests. 3. Guest Issue Resolution: Handle guest inquiries, concerns, and complaints promptly and professionally, ensuring a satisfactory resolution. Collaborate...

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1.0 - 6.0 years

3 - 5 Lacs

kolkata, ranchi, jaipur

Work from Office

Hiring for customer support/Tech support/Voice/chat process/US BPO Shift: Rotational Salary: 30 to 46 k CTC. UG/PG/ Min 1 year of any Exp, Excellent English. Location: Jaipur, Gurugram, Mohali,Noida 15 day hotel stay & Ticket free. 10000 bonus Perks and benefits 15 days hotel accommodation, Ticket free

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Exploring Customer Service Jobs in India

Customer service jobs in India are in high demand across various industries. With the rise of e-commerce, tech companies, and service-oriented businesses, the need for skilled customer service professionals has never been greater. In this article, we will explore the customer service job market in India, top hiring locations, salary ranges, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their vibrant job markets and have a high demand for customer service professionals.

Average Salary Range

The average salary range for customer service professionals in India varies based on experience levels. Entry-level positions can expect a salary range of INR 2-4 lakhs per annum, while experienced professionals can earn anywhere from INR 6-12 lakhs per annum.

Career Path

A typical career path in customer service may include roles such as Customer Service Representative, Team Leader, Customer Service Manager, and eventually Customer Service Director. Advancement in this field often involves gaining experience, developing strong communication skills, and taking on more responsibilities.

Related Skills

In addition to strong communication and problem-solving abilities, customer service professionals in India are often expected to have skills such as: - Multi-tasking - Empathy - Technical Proficiency - Conflict Resolution - Time Management

Interview Questions

  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize your workload when dealing with multiple customer inquiries? (basic)
  • What CRM software have you used in the past? (basic)
  • Describe a situation where you had to de-escalate a customer issue. (medium)
  • How do you stay updated on product knowledge to better assist customers? (basic)
  • What motivates you to work in customer service? (basic)
  • Have you ever had to handle a difficult coworker? How did you approach the situation? (medium)
  • How do you handle stress in a fast-paced customer service environment? (medium)
  • Can you provide an example of a time when you improved a customer service process? (medium)
  • What do you think are the most important qualities for a customer service professional to have? (basic)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to work with a team to solve a customer issue. (medium)
  • How do you handle feedback, both positive and negative, from customers? (basic)
  • What strategies do you use to ensure customer satisfaction? (basic)
  • Describe a situation where you had to think on your feet to resolve a customer issue. (medium)
  • How do you handle a high volume of customer inquiries in a short amount of time? (medium)
  • What do you think sets our company's customer service apart from others? (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • Can you provide an example of a time when you had to work with a dissatisfied customer to find a solution? (medium)
  • How do you handle repetitive tasks in your role as a customer service professional? (basic)
  • Describe a time when you had to communicate complex information to a customer in a clear and concise manner. (medium)
  • How do you handle a customer who refuses to follow company policies? (medium)
  • What do you think is the biggest challenge facing customer service professionals today? (advanced)

Closing Remark

As you explore customer service jobs in India, remember to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction during interviews. With the right preparation and a positive attitude, you can excel in this rewarding field. Good luck in your job search!

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