520 Customer Service Jobs

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or i...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

We are hiring the following positions for various clients of ours, to apply with JobShopyou can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must 2. International Technical Support (Non Voice) - US Shift(5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must 3. International Customer Support (Non Voice) - US Shift(5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experienc...

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop you can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. Salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. Shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai

We are seeking BPO Professionals to join our dynamic team in India. The ideal candidates will have 1-6 years of experience in the BPO sector, demonstrating strong communication skills and a passion for customer service. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction. Handle inbound and outbound calls effectively and efficiently. Resolve customer queries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Adhere to company policies and standards during customer interactions. Excellent verbal and wr...

We are seeking a dynamic and motivated individual to join our team as a Voice Process Executive in India. The ideal candidate will be responsible for managing customer interactions through calls, ensuring customer satisfaction, and providing support for various inquiries. Handle inbound and outbound calls for customer support. Provide accurate information and resolve customer queries in a timely manner. Maintain a high level of customer satisfaction through effective communication. Document and track customer interactions in the CRM system. Collaborate with team members to improve service delivery and customer experience. Excellent verbal and written communication skills in English and Hindi...

We are seeking a dynamic International Voice Associate to join our team in Electronic City, India. This role involves providing outstanding customer support to our international clients through voice communication, ensuring a high level of customer satisfaction. Engage with international clients through voice calls to provide exceptional customer support. Resolve customer queries and issues effectively and efficiently. Document customer interactions accurately in the CRM system. Collaborate with internal teams to improve service processes and ensure customer satisfaction. Participate in training programs to enhance product knowledge and communication skills. Excellent verbal and written comm...

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a cons...

SUMMARY Title: Service Desk Management Executive Location: Gurgaon (Work From Office) Job Type: Full - Time Industry: IT Service Desk / Customer Support Job Description: Greetings from 2Coms . We are hiring experienced resources for a Service Desk Management role with a leading multinational company in Gurgaon. This role involves managing service desk functions, acting as a single point of contact for service users and customers, and delivering customer support across multiple channels including human, digital, self-service, and automated platforms. Key Responsibilities: Manage one or more customer service or service desk functions Act as the primary point of contact for service users and cu...

Job Purpose This position is open with Bajaj Finance ltd. Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory. Duties and Responsibilities Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relatio...

Job Purpose This position is open with Bajaj Finance ltd. Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory. Duties and Responsibilities Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relatio...

Job Purpose This position is open with Bajaj Finance ltd. Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory. Duties and Responsibilities Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relatio...

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on societ...

Skill required: Voluntary Benefits - Voluntary Benefits Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? 1) The Voice Process Associate will be responsible for delivering high-quality customer support through inbound/outbound calls. The role involves assisting customers with account access, website navigation, and basic service requests, ensuring a seamless and positive experience on the My Benefits platform. What are we looking for? Excellent verbal communication and active listening skills. Customer-centric approach with strong problem-solving abilities. Ability to handle sensitive information with confidentiality. Em...

Skill required: Voluntary Benefits - Voluntary Benefits Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The Voice Process Associate will be responsible for delivering high-quality customer support through inbound/outbound calls. The role involves assisting customers with account access, website navigation, and basic service requests, ensuring a seamless and positive experience on the MyBenefits platform. What are we looking for? Excellent verbal communication and active listening skills. Customer-centric approach with strong problem-solving abilities. Ability to handle sensitive information with confidentiality. Empa...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Group Doc Issuance:Draft, finalize, and issue Summary Plan Descriptions (SPDs) and Adoption Agreements for new and existing DB/DC plans, including custom SPD wording approved by the Underwriting Committee. Manage document lifecycle by importing applications, contracts, and SPDs into the relevant system, ensuring compliance with Document Issuance Procedure and digital delivery protocols via vendors. Prepare and issue Group Annuity Contracts, Certificates, performing quality control reviews and coordinating w...

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Senior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectivelyThis role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typi...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Execute DOL, IRS, and plan audit support activities by gathering and submitting required documentation related to participant withdrawals, contributions, investment earnings, forfeitures, Form 5500 filings, and plan or contract terminations. Review, cleanse, and validate census data (system- and spreadsheet-based); coordinate testing schedules and share clean data with vendors for compliance testing (e.g., ADP/ACP). Prepare, review, and support Form 5500 filings, including analysis, edits, issue research, a...

Skill required: Retirement Solutions - Cash Management Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The team is responsible for supporting the requests initiated by participant calls and inquiries related to Money Out, Loan processing, Payroll processing, monetary and non-monetary transactions. Day-to-day responsibilities include processing participant level transactions/requests such as:oMoney Out:providing end-to-end support in any type of withdrawal processing, EFT Verification, Inbound outbound calls with vendors or stakeholder, Daily Reconciliation for NAV plans, Payment corrections, Failed Rollovers, Address...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Doc Services/Group Pension and Underwriting:Prepare and issue Group Annuity Contracts, Certificates, Riders, and Summary Plan Descriptions (SPDs), ensuring compliance with pension and state regulations through coordination with Legal, Compliance, and Actuarial teams. Support onboarding and maintenance of NAV Trusteed and Group Annuity plans by managing document workflows, adoption agreement reviews, and system updates in collaboration with Employer Records and Document Issuance teams. Assist Underwriting and Doc...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Prepare and distribute Group Life conversion option letters via the Participants database and other relevant systems, supporting timely and accurate client communications. Doc Services/Group Pension and Underwriting:Prepare and issue Group Annuity Contracts, Certificates, Riders, and Summary Plan Descriptions (SPDs), ensuring compliance with pension and state regulations through coordination with Legal, Compliance, and Actuarial teams. Support onboarding and maintenance of NAV Trusteed and Group Annuity plans by m...

As a Senior SOC Consultant at EY Cyber Security, you will have the opportunity to work as a part of the EY-cyber security team, specifically as an SOC Senior consultant. Your role will involve assisting clients in the administration and management of security solutions, with a focus on expertise in CrowdStrike. Your key responsibilities will include: - Administration and management support of CrowdStrike - Serving as the subject matter expert on CrowdStrike solutions for customers and utilizing the capabilities of the solution in daily operational work - Advising customers on best practices and use cases to achieve desired end state requirements - Developing content such as processes for aut...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Job Title Executive - Front Office Job Description Summary Job Description Job Title: Front Office Executive Department: Front Office / Administration Reporting To: Admin Manager / Facility Manager / HR Job Purpose: To act as the first point of contact for visitors and employees, manage reception operations, communication, and provide administrative support while ensuring a professional office environment. Key Responsibilities: Greet and assist visitors, clients, and employees in a professional manner. Manage visitor registration, logbooks, passes, and coordinate with security. Answer, screen, and forward incoming phone calls and emails. Coordinate meeting room bookings and ensure readiness ...

Job Description: You will be responsible for providing excellent customer service and maintaining the brand image of the retail shop. Your key responsibilities will include: - Greeting customers and assisting them with their purchases - Maintaining the cleanliness and organization of the store - Monitoring inventory levels and restocking products as needed - Processing transactions accurately and efficiently Qualifications Required: - High school diploma or equivalent - Previous retail experience preferred - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment Job Description: You will be responsible for providing excellent customer service ...