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0.0 - 4.0 years

0 - 0 Lacs

pune

On-site

Position: International Voice Process Executive Customer Care / Sales / Collections / Retention / Lead Generation Work Location: Pune Job Type: Permanent Full Time Shifts: US & General (Inbound / Outbound) Schedule: 5 days a week (Saturday & Sunday fixed off) Compensation: Up to 5.5 LPA + Unlimited Incentives (Performance-Based) Transport: Complimentary cab service both ways Role Overview We are looking for energetic, goal-driven individuals to join our International Voice Process team. This role offers an excellent platform to start or advance your career in insurance support, global sales, collections, customer retention, or lead generation with a reputed BPO organization. Whether you are new to the industry or have prior experience, you will have the chance to learn, grow, and achieve success in a fast-paced yet encouraging work environment. Responsibilities Manage inbound and outbound calls with overseas customers. Respond to inquiries and deliver effective resolutions. Work towards achieving assigned sales, recovery, or retention targets. Maintain excellent service quality and customer satisfaction. Build trust and nurture long-term client relationships. Consistently meet performance and productivity standards. Candidate Requirements Strong communication skills in English (spoken & written). Open to both freshers and experienced professionals. Graduates or undergraduates can apply. Comfortable working in US and general shift timings. Benefits Attractive pay package up to 5.5 LPA. High earning potential with unlimited incentives. Free two-way cab facility. Weekends off (Saturday & Sunday). Work with prestigious international brands. Clear path for professional advancement. Inclusive and team-oriented workplace. No recruitment fees charged to applicants. Apply Today Call / WhatsApp: 9890111238 Raushan Singh

Posted 5 hours ago

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0.0 - 4.0 years

0 - 0 Lacs

pune

On-site

Opening for Renowned BPO in Pune. Voice and Semi-Voice Process Salary : 17K to 25K + Incentives Shifts : Fixed Shift and Fixed Sat & Sun OFF Pick and Drop Available Location : Kharadi Interested candidates : Call : 8928152516 / 9049078453 Mail on resume@skyscraper.co.in Walk-in at the Below Address. Skyscraper Consulting Off No C-12, Phase-2, Wing-C Liberty Society, North Main Road Koregaon Park, Pune-411001 NOTE : We are hiring for WNS, TechM, EXL, Mphasis, Capita, Tcs, Vodafone, Credence, AM INFO, IGT and Many More Companies. Walk-in and Collect your Offer in your desired Company.

Posted 9 hours ago

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0.0 - 2.0 years

0 - 0 Lacs

bangalore

On-site

We are Hiring . Customer support International voice process Edu: Any Graduate 0 to 2+yr of Exp Required Should be flexible working in Any Shift Excellent Communication Immediate Joiners Loc: Bangalore For more Info Contact HR AYESHA - 7676529751

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0.0 - 4.0 years

0 - 0 Lacs

thane

On-site

We are seeking a dedicated and customer-focused Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving. Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats in a professional manner. Address customer queries, complaints, and requests promptly and efficiently.

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2.0 - 6.0 years

0 - 0 Lacs

pune, noida

On-site

Hiring for customer service 5 days working Amit Gandhi 9910877518 2 rotational off Profile Customer Service(voice process) US Shift both side cabs Location Pune, Noida need grad +2 years exp in international bpo Amit Gandhi 9910877518

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1.0 - 6.0 years

0 - 0 Lacs

pune

On-site

**Exciting Fintech Job Opportunity Apply Now!** **Location:** Kalyani Nagar, Pune **Company:** Leading Fintech Firm **Position:** Customer Support Executive (Multichannel) **Salary Structure:** * 30,000 during training * 33,950 + 2,500 transportation allowance post-training * 3,000 salary hike after 6 months! **Work Schedule:** * US Shift Timings * Rotational Week Offs **Eligibility Criteria:** * **Graduates:** Minimum 1 year of BPO experience * **Undergraduates:** Minimum 18 months of BPO experience Join a fast-growing fintech leader and take your career to the next level with global exposure, growth opportunities, and a rewarding work culture! * *Interested Reach out now to apply!** CALL NOW - *9049078453 / 8983678989*

Posted 10 hours ago

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0.0 - 4.0 years

0 - 0 Lacs

navi mumbai, mumbai city, thane

On-site

Location: Mumbai / Navi Mumbai / Thane (office) Role Overview: Were hiring for BPO voice process roles (Inbound & Outbound) across Customer Service, Customer Support and Telecalling for both Domestic & International BPO operations. Multiple openings, both freshers and experienced candidates welcome. Qualification: HSC or Graduate (Freshers & Experienced eligible) Key Details: Salary: 15,000 to 45,000 (depending on role & experience) Incentives: Unlimited, performance-based Shifts: Day (Domestic) / Night-rotational (International) Spoken English: Must be excellent Gender: Open to all Joining: Immediate preferred (max 15 days notice) Age: Up to 35 (Domestic), up to 40 (International) What you'll do (role will be specified during selection): Customer Service (Inbound): Handle customer queries, resolve issues, maintain quality KPIs. Telesales / Outbound Sales: Outbound calling to generate leads and close as per targets. Collections / Recovery: Outbound calls for collections and follow-ups per process. Interview Rounds: HR Round Operations Round Why Join Us: Competitive pay with high earning potential Full training & onboarding support Career growth & advancement opportunities Friendly, professional team environment

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2.0 - 7.0 years

0 - 0 Lacs

pune

On-site

Magarpatta Hiring Immediate Joiners Only Excellent Written & Verbal Communication Skills 1 Roadside Services US Rotational Shifts + 2 Off Freshers 24.5K In-Hand 1+ Yr Exp 30% Hike (Max 41K) + 5K Incentives Excellent English is a must! 2 Retail (UK Semi Voice) 60% Chat / 40% Voice 1 Yr Int. Voice Exp 30% Hike (Max 45K) 8K Monthly + 24K Quarterly Incentives Both-Way Cabs | Any 2 Off 3 Retail (24/7) 1 Yr Int. Voice Exp 30% Hike (Max 48K) 8K Monthly + 24K Quarterly Incentives Both-Way Cabs | Any 2 Off 4 Insurance Voice (UK) 2+ Yrs Int. Voice Exp | No gap >6 months in last 2 yrs 30% Hike (Max 49.5K) Both-Way Cabs | Weekends Off 5 Healthcare Voice (US Shift) 1+ Yrs Int. Voice Exp 30% Hike (Max 37K) + 5K Incentives Both-Way Cabs | Any 2 Off CALL 8983678989 / 8928152516

Posted 12 hours ago

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1.0 - 2.0 years

0 - 0 Lacs

mumbai city

On-site

Designation - Telle sales / Telemarketing executive. With min experience - With the same field of time share experience in time share for minimum 1yr worked. Language must - Hindi english Must, Marathi and gujrati bonus Prefer Male/Female - Femal, Male is also ok Salary range 15 to 25k on discussion Location: Goregaon W Nr station Timing: 10.30Am to 7.30Pm Sunday week Off

Posted 12 hours ago

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1.0 - 5.0 years

0 Lacs

punjab

On-site

As a Business Development Executive/Online Bidder, your primary responsibility will be to research and pursue new business leads to facilitate the growth of the organization. This role requires active coordination across various teams and demands exceptional interpersonal skills. You will play a key role in developing new business proposals and presentations that effectively showcase the products/services offered by the organization. Your main duties will include building contacts with potential clients, maintaining an updated prospective client database, making cold calls to generate new business leads, supporting the writing of business proposals, and staying informed about the company's product and service offerings. Additionally, you will be responsible for arranging meetings between senior management and prospective clients to further business opportunities. To excel in this role, you must possess a strong understanding of platforms such as Fiverr, Upwork, Guru, and freelance, along with excellent customer service skills. Effective written and verbal communication, good negotiation skills, and the ability to create compelling presentations are essential for success in this position. Being detail-oriented, an active listener, and having the ability to work under pressure are also important competencies required for this role. If you are a proactive individual with a passion for business development and possess the necessary skills and competencies, we encourage you to reach out to us directly at 6284581145 to explore this exciting opportunity further.,

Posted 18 hours ago

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

You should have a minimum of 5 years of experience working as a sales representative at a renowned Jewellery Retail Store. It is crucial to possess sound knowledge in Gold and Diamond Jewellery and understand customer needs and requirements. Your role will involve ensuring the achievement of individual targets by being result-driven, proactive, and possessing excellent communication and interpersonal skills. Proficiency in computer literacy and fluency in Hindi & English is required, with knowledge in Bengali being preferred. Working as a team player with colleagues to ensure customer satisfaction and contribute to a positive store environment is essential. Responsibilities include being accountable for store merchandise, checking stock positions, replenishment, and delivering excellent service to ensure high levels of customer satisfaction. Requirements for this position include a minimum of 3 years of retail Gold & Diamond sales experience and being a graduate in any subject. This is a full-time job opportunity. Benefits for this position include health insurance and Provident Fund. The ideal candidate should have at least 3 years of experience in Retail Jewellery Sales, with proficiency in English, Bengali & Hindi being preferred.,

Posted 18 hours ago

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3.0 - 7.0 years

0 Lacs

delhi

On-site

The role of Branch Manager is a full-time on-site position located in Delhi, India. As the Branch Manager, you will be responsible for overseeing daily operations, managing staff, ensuring excellent customer service, and handling budgeting and financial responsibilities. Your duties will also include driving sales, resolving customer complaints, and maintaining inventory levels. It will be your responsibility to set performance goals, develop business strategies, and conduct regular team meetings. To excel in this role, you should possess strong leadership and team management skills. You must be a qualified optometrist with experience in customer service and client relationship management. Additionally, having skills in sales, marketing, and business development will be beneficial. Financial management and budgeting skills are essential for this position. Excellent communication and interpersonal skills are necessary for effective interaction with both staff and customers. You should have the ability to work independently and make decisions. Prior experience in the retail or optical industry is a plus for this role. If you are looking for a challenging opportunity to lead a team, drive sales, and ensure customer satisfaction, this position may be the right fit for you.,

Posted 18 hours ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

When you join Trend, you become part of a unique and diverse global family. At Trend, you will have the opportunity to work towards creating a world that is safe for exchanging digital information. We believe in embracing change, empowering people, and encouraging innovation. If you are looking for a dynamic and inclusive work environment, then come join Trend Micro and thrive with us.,

Posted 18 hours ago

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2.0 - 6.0 years

0 Lacs

kanchipuram, tamil nadu

On-site

Job Description: You will be joining Chakkaravarthi Enterprises in Kanchipuram as a full-time Sales Engineer, where you will play a crucial role in providing technical support, engaging with clients, boosting sales, and ensuring top-notch customer service standards. Your responsibilities will involve daily interactions with clients, both on-site and off-site, to address their technical queries effectively and drive sales growth. To excel in this role, you should possess a strong blend of Sales Engineering, Sales, and Customer Service skills. Your ability to provide Technical Support and communicate effectively will be key to your success. Furthermore, your interpersonal and negotiation skills will be pivotal in building relationships with clients and closing deals. You must also have the knack to simplify complex technical information for non-technical individuals. While prior experience in a similar role will be advantageous, it is not mandatory. A Bachelor's degree in Engineering, Business, or a related field will be beneficial in equipping you with the necessary knowledge and skills to thrive in this position. If you are passionate about sales, possess excellent communication skills, and enjoy the challenge of combining technical expertise with customer service, then this Sales Engineer role at Chakkaravarthi Enterprises could be the perfect fit for you.,

Posted 18 hours ago

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Help Desk Support Engineer, you will be tasked with providing technical assistance and support to address incoming queries and issues related to computer systems, software, and hardware. Your role will be pivotal in resolving technical issues, ensuring seamless IT operations, and delivering exceptional customer service. Your key responsibilities will include offering first-line technical support through phone, email, and chat to end users encountering various IT-related challenges. This support will encompass issues related to hardware, software, networks, and applications. Additionally, you will troubleshoot and resolve operating system, hardware configuration, software application, and network connectivity issues. Documenting problems and solutions in the IT ticketing system for proper tracking and resolution will be essential. When faced with complex issues, you will escalate them to the appropriate IT department or senior support staff. You will be responsible for the installation, configuration, and maintenance of computer hardware, software, and peripherals. This will involve performing system backups, software updates, and security patches. Furthermore, you will assist in setting up and deploying new hardware and software systems for users. Maintaining a knowledge base and user manuals to facilitate self-service and enhance support efficiency will also be part of your duties. Monitoring and upkeeping internal systems to ensure uptime and availability, providing end-user training on software and systems usage, and ensuring compliance with company policies on data security, software licensing, and user access are also expected. In terms of qualifications, a Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) is required. You should have 1-3 years of proven experience in a Help Desk, Technical Support, or IT Support role. Knowledge of operating systems such as Windows, macOS, Linux, basic network configurations, Active Directory, Office 365, and remote support tools is necessary. Familiarity with ITSM tools and ticketing systems like ServiceNow, Jira, or Zendesk is preferred. Your skills and abilities should include strong troubleshooting and problem-solving capabilities, excellent communication and customer service skills, the ability to work under pressure while handling multiple issues simultaneously, meticulous attention to detail for accurate issue and solution documentation, and a basic understanding of networking concepts like DNS, DHCP, and VPN. Desirable skills that would be advantageous for this role include IT certifications (e.g., CompTIA A+, ITIL, Microsoft Certified Professional), experience with hardware repairs or system imaging and cloning tools, and familiarity with remote desktop tools and system management platforms. This is a full-time position based in Noida, Uttar Pradesh, which may require occasional after-hours or weekend support based on business requirements. The work environment is fast-paced, with a strong emphasis on customer satisfaction. Candidates must be able to reliably commute to Noida, Uttar Pradesh, or be willing to relocate before commencing work. A Bachelor's degree is required, along with a minimum of 2 years of experience in a help desk role. Proficiency in English is essential for this position. If you meet the qualifications and are excited about the prospect of working in a dynamic environment where customer satisfaction is paramount, we encourage you to apply for this rewarding opportunity.,

Posted 18 hours ago

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2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You will be joining HighLevel Crafters, a digital marketing agency committed to assisting small businesses in reaching their growth potential through a range of services such as website development, marketing automation, Google Ads, and graphic designing. Specializing in GoHighLevel features, we create automation solutions that streamline processes, boost efficiency, and produce tangible outcomes. Our goal is to provide tailored solutions that cater to your business requirements, ensuring a professional and reliable experience that fosters trust and drives success. As a Business Development Specialist based in Navi Mumbai, you will play a crucial role in our team on a full-time on-site basis. Your responsibilities will include lead generation, market research, and offering top-notch customer service. On a daily basis, you will be tasked with establishing and nurturing client connections, analyzing market patterns, and pinpointing growth opportunities. Furthermore, you will be involved in formulating and executing sales strategies to meet company goals effectively. To excel in this role, you should possess strong analytical abilities and market research skills, coupled with excellent communication and customer service competencies. A proven track record in lead generation and devising successful sales strategies is essential. Additionally, you should showcase robust organizational skills, the capability to multitask efficiently, and a collaborative spirit for team-based projects. A Bachelor's degree in Business, Marketing, or a related field is required, with prior experience in digital marketing or advertising considered advantageous.,

Posted 18 hours ago

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a member of our team, you will be responsible for selecting and utilizing Qualitrol products to meet the specific requirements of our customers. Your primary responsibilities will include providing order assistance by handling quoting, pricing, and determining delivery schedules. You will also be tasked with reviewing design drawings and offering technical support to various departments such as manufacturing, sales, and product management. Your essential duties will involve responding to customer inquiries regarding Qualitrol products and their applications, thereby contributing to the enhancement of our sales. You will provide technical assistance to customers throughout the entire process from quotation requests to post-shipment and installation. Additionally, you will be expected to generate written quotations for both standard and non-standard products and ensure appropriate pricing policies are implemented. In this role, you will review and process purchase orders, conduct research to identify suitable product solutions, and initiate new product models or derivatives as necessary to meet customer needs. It is crucial that you maintain a proactive and customer-responsive approach, ensuring that our customers are satisfied with the quality and timeliness of your responses. Documenting all product selections and specifications will be an integral part of your responsibilities. Furthermore, you will be required to support manufacturing by addressing any inquiries and troubleshooting order-related issues. Analyzing product failures and addressing customer concerns will also be part of your role, along with assisting in managing customer quality issues and generating reports as needed. Periodic travel to support the sales team may be necessary. The company you will be working with, Ralliant Corporation, is a leading independent public company specializing in precision technology. With a global presence and a commitment to innovation, we empower engineers to drive advancements in various industries with our high-performance instruments and subsystems. As an Equal Opportunity Employer, we value diversity and inclusion in our workplace. About Qualitrol, our company manufactures monitoring and protection devices for high-value electrical assets and OEM manufacturing companies. With a history dating back to 1945, Qualitrol offers a wide range of products tailored to meet the individual needs of our customers. We are recognized as a global leader in partial discharge monitoring and asset protection equipment, providing solutions across power generation, transmission, and distribution sectors. In addition to a competitive salary, this position is eligible for a bonus as part of the total compensation package. Join us at Qualitrol as we redefine condition-based monitoring and make a real-world impact where it matters most.,

Posted 18 hours ago

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0.0 - 4.0 years

0 Lacs

raipur

On-site

The role of Cashier Customer Service representative is a full-time on-site position based in Raipur. Your main responsibilities will include managing cash transactions, delivering exceptional customer service, assisting customers with inquiries, processing returns and exchanges, and ensuring the accuracy of all financial transactions. Moreover, you will be expected to maintain a clean and organized workspace, collaborate effectively with team members, and address customer complaints in a professional manner. The ideal candidate for this role should possess strong Customer Service and Communication skills, proficiency in Cash Handling and Basic Math, keen Attention to Detail and Organizational skills, adept Problem-Solving and Conflict Resolution abilities, the capability to thrive in a fast-paced environment while managing multiple tasks efficiently. A high school diploma or equivalent qualification is required, and any prior experience in retail or cashier roles would be considered advantageous.,

Posted 18 hours ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

You are invited to join Adeeba E Services Pvt Ltd as a Customer Service Executive / Technical Support Executive for the Inbound Voice Process (Tech Support) during the US Shift. As part of your responsibilities, you will be attending inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems faced by customers and providing them with the most suitable solution. Additionally, you will be responsible for offering technical support plans and relevant software to customers. At Adeeba E Services Pvt Ltd, we offer a range of benefits and facilities to our employees, including a fixed salary credited on the 1st of every month to your salary account. You will also be entitled to 24 leaves in a year, compensatory offs, birthday leaves, and very attractive incentives. We ensure that there will be no extension of shift timings, and you will be working in a friendly and supportive environment. To be considered for this position, you should have at least 6 months to 1 year of experience in Outbound Tech Support. You must possess the ability to effectively close your own calls and demonstrate strong convincing and sales skills. Immediate joining is a requirement for this role. The offered salary for this position ranges from Rs. 15,000 to Rs. 25,000 per month (fixed), along with the potential to earn significant incentives. The shift timings for this role are during the US Shift, from 9:00 pm to 7:00 am, with a 6-day work schedule. If you meet the specified requirements and are interested in this opportunity, please contact Paromita (HR) at 9038208238. We look forward to welcoming you to our team at Adeeba E Services Pvt Ltd.,

Posted 19 hours ago

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0.0 - 3.0 years

0 Lacs

karnataka

On-site

As an Inbound Sales Representative at CallHub, located in Bangalore, India, you will play a crucial role in driving revenue growth through exceptional service and product expertise during US Eastern Standard Time hours. You will be the primary point of contact for potential customers, handling inbound sales inquiries via phone, video chat, and email. Understanding customers" needs, qualifying leads, and nurturing prospects will be part of your responsibilities. Additionally, you will collaborate with the marketing and support teams to ensure a seamless customer experience. Your qualifications should ideally include a Bachelor's degree, although it is preferred and 0-1 year of experience or an internship in inbound sales or a similar customer-facing role. Excellent communication skills in English, both verbal and written, are essential. You should possess strong interpersonal skills, professionalism, and a customer-first attitude. Being tech-savvy and having familiarity with CRMs and sales automation tools would be advantageous. Moreover, you should be comfortable working US Eastern Time hours from India. In return, CallHub offers a competitive salary and incentive structure, along with opportunities for skill development and career growth in a dynamic, international team culture. You will also enjoy a flexible, remote working environment.,

Posted 19 hours ago

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Sales Executive in the lubricants market, your main responsibility will be to develop distributor and retailer networks to achieve monthly sales targets. This will involve visiting dealers and distributors regularly to generate orders, promoting engine oils, greases, and related products, ensuring product availability and visibility in the market, implementing sales schemes, and collecting market feedback. In addition, you will be expected to handle basic technical queries and customer complaints, as well as submit daily reports to the sales manager. The ideal candidate for this position should have experience in the oil and lubricants industry, possess strong communication and fieldwork skills, and be open to travel. This is a full-time job that requires you to work in person at the designated work location. As part of the benefits package, you will receive cell phone reimbursement. If you are interested in this opportunity, please reach out to the employer at +91 9600785700 to discuss the position further.,

Posted 19 hours ago

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2.0 - 6.0 years

0 Lacs

punjab

On-site

Job Description: As a Sales and Marketing Specialist at Solitaire Infosys Inc., located in Mohali (Chandigarh), you will be responsible for communication, customer service, sales, training, and sales management tasks in the Mohali district. Your role will involve promoting and selling our software and web development services, providing exceptional customer support, and coordinating sales activities. To excel in this role, you should possess excellent communication, customer service, and sales skills. Experience in training and sales management will be beneficial, along with strong interpersonal and negotiation skills. A solid understanding of marketing strategies and techniques is essential. Collaboration within a team environment is key, and previous experience in a similar role would be advantageous. A Bachelor's degree in Marketing, Business Administration, or a related field is preferred. Join our team at Solitaire Infosys Inc. and contribute to providing cost-effective solutions to enterprises across various platforms and technologies.,

Posted 19 hours ago

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Human Resources Administrative Assistant at Tussle Digital, located in Udyog Vihar Phase V (Sector 19), you will play a key role in providing executive administrative support, managing various administrative tasks, and ensuring effective communication with internal and external stakeholders. Your primary focus will be on delivering exceptional customer service while supporting the HR team and contributing to the overall organizational success. Your responsibilities will include: - Overseeing recruitment processes for Tussle Digital, Raksha IT, Community360, and other subsidiaries - Managing office administration and supporting the CFO and CEO with administrative tasks - Coordinating and organizing staff events - Administering staff KPIs, goals, and metrics - Collaborating with team leaders and department managers to generate performance reports - Engaging with stakeholders on various projects, particularly those related to people management The ideal candidate will possess: - Proficiency in Human Resources (HR) and executive administrative assistance - Strong administrative and communication skills - Excellent customer service abilities - Exceptional organizational and time-management capabilities - Proficiency in the Microsoft Office suite - Experience with HR software or systems - A Bachelor's degree in Human Resources, Business Administration, or a related field If you are dedicated, hardworking, and committed to achieving results, Tussle Digital offers a rewarding work environment with a positive team culture. We are seeking an individual who can elevate this role and deliver outstanding outcomes. Join us and be part of a dynamic team focused on driving success in the digital marketing industry.,

Posted 19 hours ago

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5.0 - 10.0 years

0 - 0 Lacs

maharashtra

On-site

You will be assuming the role of a Luxury Sales Associate in Mumbai, Kanjurmarg location. With 5-10 years of experience, you will have the opportunity to earn a CTC ranging from 8-18 LPA. An MBA degree is preferred, with a mandatory requirement of luxury sales experience. Your responsibilities will include overseeing sales operations, devising effective sales strategies, and delivering exceptional customer service. Your daily tasks will involve client coordination, team management, ensuring customer satisfaction, monitoring market trends, and generating sales reports. Building and nurturing relationships with high-end clients and meeting sales targets will be crucial aspects of this role. To excel in this position, you must possess skills in Sales Operations, Sales Strategy, Client Management, Customer Service, Relationship Management, Market Analysis, Trend Monitoring, Team Management, and Leadership. Strong written and verbal communication, organizational proficiency, and multitasking capabilities are essential. Previous experience in luxury sales will be advantageous. A Bachelor's degree in Business, Marketing, or a related field is required for this role.,

Posted 19 hours ago

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be taking on a full-time on-site position as a Sales Advocate at ALL PARTS GEN. TRAD. & CONT. CO. in Chennai. Your main responsibilities will include interacting with customers, delivering top-notch customer service, engaging in sales-related tasks, organizing training sessions, and overseeing sales procedures. To excel in this role, you should possess strong communication and customer service abilities, as well as sales and sales management expertise. Training skills are also crucial for this position, along with excellent interpersonal and negotiation capabilities. The ability to collaborate effectively in a team setting is essential. Previous experience in sales or customer service positions would be beneficial, and a Bachelor's degree in Business Administration or a related field is preferred.,

Posted 19 hours ago

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Exploring Customer Service Jobs in India

Customer service jobs in India are in high demand across various industries. With the rise of e-commerce, tech companies, and service-oriented businesses, the need for skilled customer service professionals has never been greater. In this article, we will explore the customer service job market in India, top hiring locations, salary ranges, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their vibrant job markets and have a high demand for customer service professionals.

Average Salary Range

The average salary range for customer service professionals in India varies based on experience levels. Entry-level positions can expect a salary range of INR 2-4 lakhs per annum, while experienced professionals can earn anywhere from INR 6-12 lakhs per annum.

Career Path

A typical career path in customer service may include roles such as Customer Service Representative, Team Leader, Customer Service Manager, and eventually Customer Service Director. Advancement in this field often involves gaining experience, developing strong communication skills, and taking on more responsibilities.

Related Skills

In addition to strong communication and problem-solving abilities, customer service professionals in India are often expected to have skills such as: - Multi-tasking - Empathy - Technical Proficiency - Conflict Resolution - Time Management

Interview Questions

  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize your workload when dealing with multiple customer inquiries? (basic)
  • What CRM software have you used in the past? (basic)
  • Describe a situation where you had to de-escalate a customer issue. (medium)
  • How do you stay updated on product knowledge to better assist customers? (basic)
  • What motivates you to work in customer service? (basic)
  • Have you ever had to handle a difficult coworker? How did you approach the situation? (medium)
  • How do you handle stress in a fast-paced customer service environment? (medium)
  • Can you provide an example of a time when you improved a customer service process? (medium)
  • What do you think are the most important qualities for a customer service professional to have? (basic)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to work with a team to solve a customer issue. (medium)
  • How do you handle feedback, both positive and negative, from customers? (basic)
  • What strategies do you use to ensure customer satisfaction? (basic)
  • Describe a situation where you had to think on your feet to resolve a customer issue. (medium)
  • How do you handle a high volume of customer inquiries in a short amount of time? (medium)
  • What do you think sets our company's customer service apart from others? (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • Can you provide an example of a time when you had to work with a dissatisfied customer to find a solution? (medium)
  • How do you handle repetitive tasks in your role as a customer service professional? (basic)
  • Describe a time when you had to communicate complex information to a customer in a clear and concise manner. (medium)
  • How do you handle a customer who refuses to follow company policies? (medium)
  • What do you think is the biggest challenge facing customer service professionals today? (advanced)

Closing Remark

As you explore customer service jobs in India, remember to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction during interviews. With the right preparation and a positive attitude, you can excel in this rewarding field. Good luck in your job search!

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