904 Customer Service Jobs - Page 5

Skill required: Life & Annuity - Claims Processing Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace...

As an experienced professional in Customer Service and Global Service Desk Operations, you will be responsible for managing service desk operations for large global clients with an annual revenue of 15-20 million USD. Your role will involve dealing with the entire service desk operation cycle, including solutions, structuring, and commercials. Your expertise in program and project management, along with cross-functional exposure, will be crucial for the success of the operations. You should have the ability to influence stakeholders effectively without direct authority and manage competing priorities efficiently. Proficiency in ticketing tools such as ServiceNow, as well as working knowledge...

Introduction The Assistant Manager CRM Delivery will be responsible for managing day-to-day delivery operations, ensuring adherence to client SLAs, and driving performance excellence. The role requires strong team leadership, the ability to address escalations effectively, and continuous improvement focus to enhance overall service quality. Your Role And Responsibilities Ensure adherence to all client SLAs and operational performance metrics. Act as the first level of escalation for customer-related queries to ensure timely resolution and customer satisfaction. Lead, coach, and develop team members to drive performance and professional growth. Identify performance gaps and implement appropri...

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a cons...

Introduction The Assistant Manager CRM Delivery will be responsible for managing day-to-day delivery operations, ensuring adherence to client SLAs, and driving performance excellence. The role requires strong team leadership, the ability to address escalations effectively, and continuous improvement focus to enhance overall service quality. Your Role And Responsibilities Ensure adherence to all client SLAs and operational performance metrics. Act as the first level of escalation for customer-related queries to ensure timely resolution and customer satisfaction. Lead, coach, and develop team members to drive performance and professional growth. Identify performance gaps and implement appropri...

Introduction The Assistant Manager CRM Delivery will be responsible for managing day-to-day delivery operations, ensuring adherence to client SLAs, and driving performance excellence. The role requires strong team leadership, the ability to address escalations effectively, and continuous improvement focus to enhance overall service quality. Your Role And Responsibilities Ensure adherence to all client SLAs and operational performance metrics. Act as the first level of escalation for customer-related queries to ensure timely resolution and customer satisfaction. Lead, coach, and develop team members to drive performance and professional growth. Identify performance gaps and implement appropri...

Introduction The Assistant Manager CRM Delivery will be responsible for managing day-to-day delivery operations, ensuring adherence to client SLAs, and driving performance excellence. The role requires strong team leadership, the ability to address escalations effectively, and continuous improvement focus to enhance overall service quality. Your Role And Responsibilities Ensure adherence to all client SLAs and operational performance metrics. Act as the first level of escalation for customer-related queries to ensure timely resolution and customer satisfaction. Lead, coach, and develop team members to drive performance and professional growth. Identify performance gaps and implement appropri...

Introduction The Assistant Manager CRM Delivery will be responsible for managing day-to-day delivery operations, ensuring adherence to client SLAs, and driving performance excellence. The role requires strong team leadership, the ability to address escalations effectively, and continuous improvement focus to enhance overall service quality. Your Role And Responsibilities Ensure adherence to all client SLAs and operational performance metrics. Act as the first level of escalation for customer-related queries to ensure timely resolution and customer satisfaction. Lead, coach, and develop team members to drive performance and professional growth. Identify performance gaps and implement appropri...

Introduction The Assistant Manager CRM Delivery will be responsible for managing day-to-day delivery operations, ensuring adherence to client SLAs, and driving performance excellence. The role requires strong team leadership, the ability to address escalations effectively, and continuous improvement focus to enhance overall service quality. Your Role And Responsibilities Ensure adherence to all client SLAs and operational performance metrics. Act as the first level of escalation for customer-related queries to ensure timely resolution and customer satisfaction. Lead, coach, and develop team members to drive performance and professional growth. Identify performance gaps and implement appropri...

Introduction The Assistant Manager CRM Delivery will be responsible for managing day-to-day delivery operations, ensuring adherence to client SLAs, and driving performance excellence. The role requires strong team leadership, the ability to address escalations effectively, and continuous improvement focus to enhance overall service quality. Your Role And Responsibilities Ensure adherence to all client SLAs and operational performance metrics. Act as the first level of escalation for customer-related queries to ensure timely resolution and customer satisfaction. Lead, coach, and develop team members to drive performance and professional growth. Identify performance gaps and implement appropri...

Job RoleKey Responsibilities:Requirements: Handle customer inquiries via phone, WhatsApp, email, and social media Manage order confirmations, follow-ups, and basic after-sales support Coordinate with internal teams for order processing and delivery updates Assist in managing products, orders, and customer data on the e-commerce platform Maintain a polite, professional, and helpful approach with customers Excellent communication skills (English + Malayalam; Hindi is a plus) Customer-focused mindset with good interpersonal skills Basic knowledge of computers and online platforms Prior experience in customer service or e-commerce is an advantage Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help u...

Customer Service Support Advisor Job Req ID: 56379 Posting Date: 5 Mar 2026 Function: Business Services & Operations Unit: Finance & Business Services Location: Building No 14 Sector 24 & 25A, Gurugram, India Salary: competitive Why this job matters The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. What you’ll be doing 1. Assists in the implementation of specific Customer Service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the ...

We are seeking a dedicated and passionate individual to join our Customer Interaction Team (CIT) in India. The ideal candidate will be responsible for managing customer interactions and providing exceptional service to enhance customer satisfaction. Responsibilities Manage customer interactions through various channels (phone, email, chat) effectively and professionally. Address customer inquiries and resolve issues in a timely manner. Maintain a high level of customer satisfaction by providing excellent service. Document customer interactions and feedback in the CRM system for future reference. Collaborate with other departments to ensure customer needs are met. Identify trends in customer ...

Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Required skill set Analytical and Problem solving skills ?Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues ?Analytical problem solvers who will understand issues, evaluate solutions and work with their colleague...

Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Required skill set Analytical and Problem solving skills ?Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues ?Analytical problem solvers who will understand issues, evaluate solutions and work with their colleague...

About Liability Sales: The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role: Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on the...

About Liability Sales: The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role: Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on the...

Job Requirements Job Requirements Role/ Job Title: Territory Manager- Consumer Durable Loan Function/ Department : Sales Job Purpose The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of Consumer Durable Loan customers in the i...

Job Requirements Role/ Job Title: Area Head - Affordable LAP Function/ Department: Affordable Mortgage Loans Job Purpose This role involves leading and scaling the Affordable Loan against Property business across assigned branches by formulating and executing strategies to drive business growth. The incumbent is responsible for managing operations and optimizing resources with a strong focus on cost efficiency and technology adoption. A key aspect of the role includes building strategic relationships with local dealers to position the bank as their preferred financial partner, thereby increasing business volumes. The role encompasses expanding branch presence, enhancing product penetration, ...

Front Office Executive A Front Office Executive assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Executive, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to dri...

Skill required: Life & Annuity - Claims Processing Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace...

Sales executives for activity business ( TW Finance ) Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person

BAJAJ Process - BPO Voice Process Marathi /Hindi & Basic English Communication. Handling Inbound And Outbound calls Freshers/Exp both can apply. Fixed Day Shift Salary: 14,000 + Unlimited Incentives Regional Lang.Salary UpTo 16,000 Required Candidate profile Qualification: HSC And Above Location: Chandan Nagar, Pune, 411041 Apply Now, To schedule your interview send your CV through WhatsApp Or Call Contact: HR Sanika - 7030023279 Perks and benefits Good salary with unlimited incentive