584 Customer Service Jobs - Page 5

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Apprentice - Front Office, F&B and HK An Apprentice is responsible for assisting in the delivery of an excellent Guest and Member experience while contributing to high levels of customer service. The Apprenticeship Academy includes one of five 12 month Apprenticeships across a range of hospitality job roles and will help you gain the skills and knowledge to work in one of the following areas; Kitchen, Front of House, Food and Beverage, Exercise and Fitness or Multi-Skilled Hospitality. What will I be doing? An Apprentice will be required to undertake all reasonable duties as assigned by the Supervisors and Managers Specifically, you will be responsible for performing the following tasks to t...

Business Service Support Advisor Job Req ID: 55054 Posting Date: 10 Feb 2026 Function: Business Services & Operations Unit: Finance & Business Services Location: Building No 14 Sector 24 & 25A, Gurugram, India Salary: COMPETITIVE Why this job matters The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. What you’ll be doing 1. Assists in the implementation of specific Customer Service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the...

Role and key responsibilities: deliver and continuously review excellent customer service capacity plans (inhouse and outsourced) for a set of countries, from a demand as well as a supply perspective, to secure a consistent service delivery and great customer and co-worker experience. Deliver optimum performance. Forecast workload demand, as well as supply, by type of activity related to different time horizons and countries, to allow for data-driven resourcing decisions Develop suggestions and actively support selected country Scheduling & Intraday Managers, to improve quality and efficiency of forecasting, scheduling and intraday management Secure data availability and validate quality as ...

Role Overview: You will be responsible for providing excellent customer service and assisting customers in finding the perfect outfits at our top brand dress shop. Key Responsibilities: - Greet customers and assist them in finding the right dress for their needs - Provide styling advice and suggestions based on customer preferences - Process transactions and handle cash and credit card payments - Maintain a clean and organized store environment - Assist with inventory management and restocking of merchandise Qualifications Required: - Previous retail or customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and m...

As an Inside Sales Executive at DealsInsight Sales Consulting Pvt Ltd, your role will involve handling tasks such as lead generation, nurturing sales opportunities, building strong customer relationships, and effectively communicating with potential clients. You will be expected to provide excellent customer service and meet sales targets as part of the inside sales team. Key Responsibilities: - Utilize 1-3 years of experience in Inside Sales and Lead Generation to identify and convert potential customers. - Apply proficiency in Sales techniques and strategies to drive revenue and achieve targets. - Leverage prior experience in a sales or customer-facing role as an added advantage. - Collabo...

Embark on a transformative journey as Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care. Key Critical Skills Required For This Role Include The ideal candidate will have excellent communication skills, a problem solving mindset, and a strong commitment to resolving complaints in a professional and timely manner. Proven experience in Customer service role in voice or back office process. Conflict resolution skills and the ability to handle difficult or emotional co...

Company: Policy Bazaar Insurance Brokers Pvt. Ltd. Location: Sector 44, Gurugram (Walk-in Interviews only) How to Apply: If you are interested in joining our team, please share your resume at [HIDDEN TEXT] or WhatsApp at 9266841853 Employment Type: Full-time Salary range: ?2.5 - ?4LPA, depending on relevant experience. Job Description: Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills. Responsibili...

As a Customer Service Representative in the International US Voice Process for Commercial Digital Banking and Social Media Escalation, your role is crucial in delivering a superior customer experience. Your primary responsibilities include: - Handling international US customer interactions through inbound and outbound voice calls professionally and empathetically. - Addressing and resolving customer queries related to Commercial Digital Banking and Social Media Escalation by following established processes and compliance requirements. - Ensuring First Call Resolution (FCR) by accurately understanding customer concerns and providing effective solutions. - Identifying customer needs, intent, a...

In this role, you will be responsible for answering queries and concerns about the company's products or services, resolving issues, and handling customer complaints. You will also be required to make calls to pitch our products and services, both inbound and outbound. Key Responsibilities: - Answering queries and concerns about the company's products or services - Resolving issues and handling customer complaints - Making inbound and outbound calls to pitch products and services Qualifications Required: - Should be present in Delhi / NCR - Able to speak and write in English - Comfortable with rotational shifts - Day shift available for females - UG / Graduates can apply Skills Required: - C...

As a Jewelry Sales Staff member, your role will involve delivering exceptional customer service and assisting clients in their jewelry purchases. You should have a strong passion for jewelry and a willingness to learn and develop within the retail sales industry. Key Responsibilities: - Assist customers in selecting and purchasing jewelry items - Provide detailed information about product features and benefits - Stay updated on current jewelry trends and styles - Manage inventory to ensure the sales floor is well-stocked - Process transactions accurately using the point of sale (POS) system - Maintain a high level of customer service to foster customer loyalty - Contribute to visual merchand...

As a Cluster Branch Manager, you will be responsible for overseeing the financial performance of the relationship banking channel across assigned branches. Your primary focus will be driving revenue growth and ensuring exceptional customer service. Your role will involve leading teams to achieve sales targets, identifying new business opportunities, and maintaining a strong financial performance to ultimately maximize revenue and customer satisfaction. Key Responsibilities: - Fully responsible for the Cluster Branches P & L - revenue & cost. - Managing a Profit Centre with profitability as the key result area, including acquisition of net worth accounts, enhancing NII income, generating reve...

You will be responsible for handling inbound and outbound calls, selling products to leads and enquiries, and maintaining a good relationship with new and existing customers. Additionally, you will need to handle customer queries and serious situations with a lot of patience. Key Responsibilities: - Selling products to leads and enquiries - Maintaining good relationships with customers - Handling customer queries and serious situations with patience Qualifications Required: - Excellent communication skills in English - UG / Freshers can both apply - Good convincing, negotiation, and problem-solving skills - Ability to work in rotational shifts - Confidence in dealing with customers - Priorit...

Job Description: You will be responsible for handling inbound calls and providing exceptional customer service to customers. Your role will also involve selling products to leads provided by the company. Additionally, you will provide customer service to both new and existing customers. Key Responsibilities: - Handle inbound calls and provide exceptional customer service - Sell products to leads provided by the company - Provide customer service to new and existing customers Qualifications Required: - Excellent communication skills - UG / Freshers - Immediate Joiners - Ability to work in rotational shifts - Experience in calling will be an advantage - Strong problem-solving skills - Good con...

Grad/Ug Excellent Comms Min 1yr -8 yrs exp in International sales Inbound sales/outbound sales/Upselling/B2B Sales/B2C Sales/Digital sales Location-Gurugram Salary Range-7.5 LPA Age Limit-34 max *Immediate Joiner* Contact-9220771924 Akanksha Required Candidate profile -Min 1 yr exp in International sales -Inbound sales/Outbound sales/upselling/B2B Sales/B2C Sales -Excellent Communication -Immediate Joiner

Job description !! Teleperformance is hiring for Gurugram location. Calling out to all candidates residing in DELHI/Gurugram !! DOJ - Immediate Joiners Job Description :- International Voice Process Job Role - Customer Support Job Location - Gurgaon, Sector 19 Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 Salary : Freshers - 27k in hand & 31k CTC Experienced - 32k in hand & 36k CTC Work From Office Preferred candidate profile :- Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Gr...

Job Title: Customer Service Executive (Travel Process) Openings: Multiple Shift: Night Shift Salary: 35,000 40,000 per month Key Requirements: 2,3 years experience in client servicing / customer support Good communication skills Knowledge of travel itineraries (booking, changes, cancellations) Male candidates preferred Interview: Direct walk-in between 7 PM 11 PM

Virtual Relationship Manager (VRM) For Kotak Bank Excellent Communication in English Good Mathematical Calculation | BPO calling experience polished candidate Salary: upto 4,00,000 CTC + upto 35k incentives monthly 9.30am – 6.30pm fixed shift Required Candidate profile Graduate | Age: 18 to 32 years Male/Female Banking sales experienced can apply | No fresher Note: No working gaps more than 6 month Contact More details (Call /WhatsApp) HR Shivam - 7030024963 Perks and benefits High Salary Package with Unlimited Incentives !

Process : UK HR Operations - Blended process Work Experience: 12-36 months Walk in drive date: 12th Feb'26- 12PM to 2PM Address: Building no 2, ground floor, Mindspace, Airoli east, Opp to Airoli station. Note: Carry original hard copy of Adhar or Pan card for entry in office. Mandatory docs: Mandatory to have either Voter ID or active passport to apply for this post. Summary Excellent communication skills are mandatory. Min 6+ months Experience on paper is must in any Indian Payroll. Any HR operations Experience is must . Fielding all incoming help requests from clients via Chat or emails in a courteous manner. Record, track, and document all queries received, problem-solving steps taken an...

Location: Faridabad JOB DETAILS Role: Customer Service Executive Industry: Travel / Client Servicing Shift: Night Shift SALARY 35,000 40,000 (based on experience) REQUIREMENTS Good communication skills 2-3 years experience in client servicing Must have travel itinerary knowledge No cabs, no meals provided Contact: Shweta 7696862193 Call or WhatsApp to apply | Drop your CV now!

Job Role: Develops New and Existing High Net worth (HNI) Customer relationships for priority Business in depth profiling of the clients to identify opportunities and match these opportunities to Products/ solutions provided by Kotak Group. Generate business actions across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness. Formulate and implement the sales plan to acquire new HNI clients and increase the customer base. Use investment expertise to conduct client Portfolio reviews and showcase Products as per client requirements. Ensure client Contactability at all times through regular connect with them in weekly/ monthly c...

Greetings from Sutherland!!! (Walk in detail) Walk in candidates mention "Bharani HR" on Top of your resume. Friday (11 AM - 3 PM) A1 Block, Ground floor. Bharani HR- 7695999758 We are hiring candidates for International NON Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of Feb 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.8 LPA to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based o...