157632 Customer Service Jobs - Page 6

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Handle inbound/outbound calls to assist customers, provide product info, resolve queries, and ensure excellent service. Strong communication, problem-solving skills, and customer focus required. No prior experience needed; training provided.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- 12th Pass Location: Navi Mumbai To schedule your interview, please contact: HR Mahek WhatsApp / Call: +91 7559401618

Industry: Cold Chain / Reefer Containers / HVAC / Logistics Job Descriptions We are expanding our Technical & Operations team and seeking professionals with a strong refrigeration background especially those experienced in reefer container systems (Daikin, Carrier, Thermo King). The role will be customized to your experience level , from on-ground technical operations to regional service management. Key Responsibilities 1. Reefer Maintenance & Operations Oversee container readiness , preventive maintenance, and repair of reefer units . Conduct diagnostics and troubleshooting of refrigeration systems (mechanical and electrical). Coordinate with service vendors and OEMs for parts, warranty, an...

Handle inbound/outbound calls to assist customers, provide product info, resolve queries, and ensure excellent service. Strong communication, problem-solving skills, and customer focus required. No prior experience needed; training provided.

Process:- Customer service - Inbound voice process -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details: More Detail Contact HR Mahek - 7559401618 ( WhatsApp/Call)

Graduates only need min 3 years exp in B2B collection in international bpo MT - min 3 yrs exp in US /B2B collections Location banglore,hydrabad,kolkata, Amit gandhi 9910877518

About the Job Were changing the way people think about customer care, and we need your help! Were searching for a Recruiting Administrator to provide support to our Recruitment Team and be the face of our front desk reception to ensure a pleasant experience for all potential candidates. As Recruiting Administrator, You Will Welcome scheduled and walk-in applicants Assist applicants and address inquiries during all phases of the recruitment process Coordinate communication between campus and operations Schedule interviews Coordinate and administer pre-employment tests Provide support with Welcome Letter creation Assemble new hire plans and rosters Input employee data and maintain employee fil...

Role & responsibilities Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts Duties and Responsibilities Achieve collections target by visiting customers/agency Monitor performance against set parameters and provide regular updates Ensure legal guidelines are complied with while repossessing products Maintain accurate records of customer interactions and transactions Provide regular reports on collection activities and performance Handle escalations promptly and effectively to resolve issues Daily DRR (Daily Risk Report) management Develop and implement strategies to improve collection rates Case to Case trackingRes...

Duties and Responsibilities Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned. Daily cash collection / updating and deposition. Preparing daily cash collection report and sending the same to HO. Checking and updating agency collection. Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level. Coordinating with HO/TCS to solve the customer query with in TAT Reporting of location cash and customer service details on daily basis. Cross selling the insurance and other products to walk in customers. Collecting customer feedback about our se...

Job Purpose The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients Duties and Responsibilities Achieve collections target by visiting customers/agency Monitor performance against set parameters and provide regular updates Ensure legal guidelines are complied with while repossessing products Maintain accurate records of customer interactions and transactions Handle escalations promptly and effectively to resolve issues Daily DRR (Daily Risk Report) management Develop and implement strategies to improve collection rates Manage a team of collection officers to achieve overall target...

We are looking for a ed Senior Executive to join our Debt Management Services team at Bajaj Finance Limited. The ideal candidate will have 2-3 years of experience in the field. Roles and Responsibility Manage debt management services, including loan processing and disbursement. Develop and implement effective strategies to improve operational efficiency. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Ensure compliance with regulatory requirements and industry standards. Provide exceptional customer service and support to clients. Job Requirements Minimum 2 years of experience in debt mana...

Profile- Customer service(Voice) Exp- Min 6 Months - 1 Yr Package- 25k-30k In-hand Location- Noida (Work from Office) Shift- Day||5.5 Days working||No cabs Skills- Good Communication Skills, voice process. Anushika 9211073262

Process:- Tata capital Personal loan process -Salary upto 15k to 20k in hand depending on interview -Good communication required -Experience minimum 3 to 6 months -Graduate + HSC pass -Age 18 to 35 -Male and Female both can apply Required Candidate profile Qualification: Min HSC Pass Location: Chandivali, Andheri (East) Mumbai – 400072. Apply Now ! Call directly at HR Kshitij - 9763458943 to book your interview slot today Limited positions available Perks and benefits competitive salary with Growth Opportunity !

Call & Trade Location- Thane NISM 8 Mandatory KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Responsible for handling inbound & outbound calls. 2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market. 3. Identify customers needs on every requirement with quick response time. 4. Handle the complaints and enquiries of customers. 5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut. Share your cv : smruti.kadam@kotak.com