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Linchpin Technologies Visit company website | Visit company linkedin page

Linchpin Technologies specializes in developing cutting-edge software solutions that optimize business processes and enhance performance. They focus on providing custom software development, IT consulting, and system integration services.

9 Job openings at Linchpin Technologies
Customer Service || Tele sales ||Freshers Delhi 0 - 4 years Not disclosed On-site Full Time

In this role, you will be responsible for answering queries and concerns about the company's products or services, resolving issues, and handling customer complaints. You will also be required to make calls to pitch our products and services, both inbound and outbound. Key Responsibilities: - Answering queries and concerns about the company's products or services - Resolving issues and handling customer complaints - Making inbound and outbound calls to pitch products and services Qualifications Required: - Should be present in Delhi / NCR - Able to speak and write in English - Comfortable with rotational shifts - Day shift available for females - UG / Graduates can apply Skills Required: - Communication - Customer Service - Outbound Calls - English Proficiency In this role, you will be responsible for answering queries and concerns about the company's products or services, resolving issues, and handling customer complaints. You will also be required to make calls to pitch our products and services, both inbound and outbound. Key Responsibilities: - Answering queries and concerns about the company's products or services - Resolving issues and handling customer complaints - Making inbound and outbound calls to pitch products and services Qualifications Required: - Should be present in Delhi / NCR - Able to speak and write in English - Comfortable with rotational shifts - Day shift available for females - UG / Graduates can apply Skills Required: - Communication - Customer Service - Outbound Calls - English Proficiency

Customer Service Representative Noida 0 - 4 years Not disclosed On-site Full Time

You will be responsible for solving problems and referring to general guidelines, as well as responding to customer queries in a timely manner. Building and maintaining strong relationships with customers, identifying customer needs, and providing assistance are also key aspects of this role. Key responsibilities: - Respond to customer queries promptly - Build and maintain strong relationships with customers - Identify customer needs and provide appropriate assistance Qualifications required: - Excellent command over English communication - Good interpersonal skills are mandatory - Immediate joiners preferred - Freshers and undergraduates from Delhi can apply - Strong problem-solving skills - Ability to join immediately Please note that the skills required for this role include problem-solving, effective communication, strong interpersonal skills, customer support expertise, English proficiency, and relationship management. You will be responsible for solving problems and referring to general guidelines, as well as responding to customer queries in a timely manner. Building and maintaining strong relationships with customers, identifying customer needs, and providing assistance are also key aspects of this role. Key responsibilities: - Respond to customer queries promptly - Build and maintain strong relationships with customers - Identify customer needs and provide appropriate assistance Qualifications required: - Excellent command over English communication - Good interpersonal skills are mandatory - Immediate joiners preferred - Freshers and undergraduates from Delhi can apply - Strong problem-solving skills - Ability to join immediately Please note that the skills required for this role include problem-solving, effective communication, strong interpersonal skills, customer support expertise, English proficiency, and relationship management.

Telesales| Telecalling| BPO Professional Gurugram 0 - 4 years Not disclosed On-site Full Time

You will be responsible for handling inbound and outbound calls, selling products to leads and enquiries, and maintaining a good relationship with new and existing customers. Additionally, you will need to handle customer queries and serious situations with a lot of patience. Key Responsibilities: - Selling products to leads and enquiries - Maintaining good relationships with customers - Handling customer queries and serious situations with patience Qualifications Required: - Excellent communication skills in English - UG / Freshers can both apply - Good convincing, negotiation, and problem-solving skills - Ability to work in rotational shifts - Confidence in dealing with customers - Prioritization and management of work queue You should possess skills in telesales, inbound voice process, customer support, customer service, and domestic voice process. (Note: No additional details about the company were provided in the job description.) You will be responsible for handling inbound and outbound calls, selling products to leads and enquiries, and maintaining a good relationship with new and existing customers. Additionally, you will need to handle customer queries and serious situations with a lot of patience. Key Responsibilities: - Selling products to leads and enquiries - Maintaining good relationships with customers - Handling customer queries and serious situations with patience Qualifications Required: - Excellent communication skills in English - UG / Freshers can both apply - Good convincing, negotiation, and problem-solving skills - Ability to work in rotational shifts - Confidence in dealing with customers - Prioritization and management of work queue You should possess skills in telesales, inbound voice process, customer support, customer service, and domestic voice process. (Note: No additional details about the company were provided in the job description.)

Telesales / CSE Noida 0 - 4 years Not disclosed On-site Full Time

As a Customer Support Executive at our company, you will be responsible for answering queries and concerns about our products or services. You will also play a crucial role in generating leads and identifying potential customers through cold calling. Your confidence in handling all customer concerns and queries will contribute to our overall customer satisfaction. Key Responsibilities: - Answering queries and concerns about products or services - Generating leads and identifying potential customers through cold calling - Handling all customer concerns and queries with confidence Qualifications Required: - Excellent English communication skills - Immediate joiners preferred - Candidates with a UG/Graduate/B.Pharm background - Flexibility to work in all shifts - Candidates should be based in Delhi - Proficiency in Telugu, Marathi, and Kannada will be a plus If you possess skills in customer support, Telugu, Malayalam, Kannada, and Gujarati, with experience in outbound sales, you are the ideal candidate for this role. As a Customer Support Executive at our company, you will be responsible for answering queries and concerns about our products or services. You will also play a crucial role in generating leads and identifying potential customers through cold calling. Your confidence in handling all customer concerns and queries will contribute to our overall customer satisfaction. Key Responsibilities: - Answering queries and concerns about products or services - Generating leads and identifying potential customers through cold calling - Handling all customer concerns and queries with confidence Qualifications Required: - Excellent English communication skills - Immediate joiners preferred - Candidates with a UG/Graduate/B.Pharm background - Flexibility to work in all shifts - Candidates should be based in Delhi - Proficiency in Telugu, Marathi, and Kannada will be a plus If you possess skills in customer support, Telugu, Malayalam, Kannada, and Gujarati, with experience in outbound sales, you are the ideal candidate for this role.

Telesales Telecaller Gurugram 0 - 4 years Not disclosed On-site Full Time

Job Description: You will be responsible for handling inbound calls and providing exceptional customer service to customers. Your role will also involve selling products to leads provided by the company. Additionally, you will provide customer service to both new and existing customers. Key Responsibilities: - Handle inbound calls and provide exceptional customer service - Sell products to leads provided by the company - Provide customer service to new and existing customers Qualifications Required: - Excellent communication skills - UG / Freshers - Immediate Joiners - Ability to work in rotational shifts - Experience in calling will be an advantage - Strong problem-solving skills - Good convincing and negotiation skills Additional Information: The company is looking for individuals with skills in telecalling, inbound voice process, customer support, customer service, and domestic voice process. Job Description: You will be responsible for handling inbound calls and providing exceptional customer service to customers. Your role will also involve selling products to leads provided by the company. Additionally, you will provide customer service to both new and existing customers. Key Responsibilities: - Handle inbound calls and provide exceptional customer service - Sell products to leads provided by the company - Provide customer service to new and existing customers Qualifications Required: - Excellent communication skills - UG / Freshers - Immediate Joiners - Ability to work in rotational shifts - Experience in calling will be an advantage - Strong problem-solving skills - Good convincing and negotiation skills Additional Information: The company is looking for individuals with skills in telecalling, inbound voice process, customer support, customer service, and domestic voice process.

Immediate Hiring For Fresher AND Experience || Mumbai Navi mumbai 0 - 4 years Not disclosed On-site Full Time

Role Overview: As a Customer Service Representative, you will be responsible for handling inbound and outbound queries from customers via phone, email, or chat. Your role involves ensuring clear communication, timely resolution of issues, and addressing customer complaints with empathy and professionalism. Collaborating with other departments and adhering to company policies to meet individual and team targets will be key aspects of your job. Key Responsibilities: - Handle inbound and outbound customer queries via phone, email, or chat with clear communication and timely resolution. - Address and resolve customer complaints by understanding issues, investigating problems, and providing effective solutions. - Maintain professionalism and empathy while dealing with diverse customers from different geographical locations. - Document customer interactions accurately and escalate unresolved issues to the appropriate teams. - Adhere to company policies and guidelines while striving to meet individual and team targets. - Collaborate with other departments to resolve customer issues and improve service delivery. - Participate in ongoing training and development programs to stay updated with product knowledge and customer handling techniques. Qualification Required: - Fresh graduates, post-graduates, and candidates with Higher Secondary Certificate (HSC) are encouraged to apply. - Excellent communication skills in English and/or other relevant languages, depending on process requirements. - Strong problem-solving skills with patience and a customer-first attitude. - Ability to work effectively under pressure and in a dynamic environment with shifting priorities. - Willingness to work in rotational shifts, including nights and weekends as required. Additional Details: You may work in an International Voice or Non-Voice process supporting clients globally or in domestic customer service operations serving local clients. The job may involve rotational shifts, including night shifts, and flexible working days based on business requirements. Freshers and experienced professionals seeking growth opportunities are welcome to apply for this role. Company Skills Required: Call Center, Customer Care, Cse, Bpo, Kpo, Customer Service Role Overview: As a Customer Service Representative, you will be responsible for handling inbound and outbound queries from customers via phone, email, or chat. Your role involves ensuring clear communication, timely resolution of issues, and addressing customer complaints with empathy and professionalism. Collaborating with other departments and adhering to company policies to meet individual and team targets will be key aspects of your job. Key Responsibilities: - Handle inbound and outbound customer queries via phone, email, or chat with clear communication and timely resolution. - Address and resolve customer complaints by understanding issues, investigating problems, and providing effective solutions. - Maintain professionalism and empathy while dealing with diverse customers from different geographical locations. - Document customer interactions accurately and escalate unresolved issues to the appropriate teams. - Adhere to company policies and guidelines while striving to meet individual and team targets. - Collaborate with other departments to resolve customer issues and improve service delivery. - Participate in ongoing training and development programs to stay updated with product knowledge and customer handling techniques. Qualification Required: - Fresh graduates, post-graduates, and candidates with Higher Secondary Certificate (HSC) are encouraged to apply. - Excellent communication skills in English and/or other relevant languages, depending on process requirements. - Strong problem-solving skills with patience and a customer-first attitude. - Ability to work effectively under pressure and in a dynamic environment with shifting priorities. - Willingness to work in rotational shifts, including nights and weekends as required. Additional Details: You may work in an International Voice or Non-Voice process supporting clients globally or in domestic customer service operations serving local clients. The job may involve rotational shifts, including night shifts, and flexible working days based on business requirements. Freshers and experienced professionals seeking growth opportunities are welcome to apply for this role. Company Skills Required: Call Center, Customer Care, Cse, Bpo, Kpo, Customer Service

Customer Analyst Chandigarh 0 - 4 years Not disclosed On-site Full Time

As a potential candidate for this role, you will be expected to be comfortable working in rotational shifts. Excellent English communication skills are a must-have for this position. Both undergraduate and graduate candidates are welcome to apply, whether you are a fresher or have prior experience. Flexibility with rotational shifts is required, and only immediate joiners will be considered. Key Responsibilities: - Handling customer service inquiries - Managing inbound and blended processes - Providing customer support via various channels such as chat - Engaging in customer relationship management - Performing KPO tasks as required Qualifications Required: - Comfortable with rotational shifts - Excellent English communication skills Please note that the company values individuals who are proactive and adaptable to changing work schedules. As a potential candidate for this role, you will be expected to be comfortable working in rotational shifts. Excellent English communication skills are a must-have for this position. Both undergraduate and graduate candidates are welcome to apply, whether you are a fresher or have prior experience. Flexibility with rotational shifts is required, and only immediate joiners will be considered. Key Responsibilities: - Handling customer service inquiries - Managing inbound and blended processes - Providing customer support via various channels such as chat - Engaging in customer relationship management - Performing KPO tasks as required Qualifications Required: - Comfortable with rotational shifts - Excellent English communication skills Please note that the company values individuals who are proactive and adaptable to changing work schedules.

International Customer Service Professional Navi mumbai 1 - 5 years Not disclosed On-site Full Time

As an International Voice Process executive, your role will involve handling inbound calls in a process with TU. You will be expected to work 5 days a week with 2 rotational days off. The shift timings will be rotational, including night shifts of any 9 hours. Cab facilities will be provided for your convenience, and the locations for this role are Malad West and Thane. **Key Responsibilities:** - Handling inbound calls effectively - Working in a process with TU - Adhering to the rotational shift schedule, including night shifts - Utilizing communication skills for providing customer service **Qualifications Required:** - Experience in International Voice Process - Proficiency in inbound calling - Strong communication skills - Willingness to work night shifts - Ability to provide excellent customer service Please note that the above job description pertains to an International Voice Process role that requires handling inbound calls, working in rotational shifts including nights, and providing customer service effectively. As an International Voice Process executive, your role will involve handling inbound calls in a process with TU. You will be expected to work 5 days a week with 2 rotational days off. The shift timings will be rotational, including night shifts of any 9 hours. Cab facilities will be provided for your convenience, and the locations for this role are Malad West and Thane. **Key Responsibilities:** - Handling inbound calls effectively - Working in a process with TU - Adhering to the rotational shift schedule, including night shifts - Utilizing communication skills for providing customer service **Qualifications Required:** - Experience in International Voice Process - Proficiency in inbound calling - Strong communication skills - Willingness to work night shifts - Ability to provide excellent customer service Please note that the above job description pertains to an International Voice Process role that requires handling inbound calls, working in rotational shifts including nights, and providing customer service effectively.

Telecaller/Telesales - Freshers All india, Gurugram 0 - 4 years Not disclosed On-site Full Time

As a Telecaller/Telesales representative at our company, your role involves making outbound calls to potential customers to promote products and services. You will respond to customer inquiries, maintain accurate records of interactions, and aim to achieve daily and monthly targets. Following up with leads, gathering customer feedback, and reporting to management are also key responsibilities. Key Responsibilities: - Make outbound calls to potential customers - Respond to customer inquiries and provide relevant information - Maintain accurate records of customer interactions - Achieve daily and monthly targets - Follow up with leads and prospects - Gather customer feedback and report to management Qualifications Required: - Excellent verbal communication skills in English and local languages - Basic understanding of sales principles and customer service practices - Proficiency in using computers and basic software applications like MS Office - Ability to work in a fast-paced environment and handle multiple tasks - Strong persuasion and negotiation skills - Good listening skills and ability to empathize with customers - Positive attitude and willingness to learn - High school diploma or equivalent; a degree in any field is a plus As a Telecaller/Telesales representative at our company, your role involves making outbound calls to potential customers to promote products and services. You will respond to customer inquiries, maintain accurate records of interactions, and aim to achieve daily and monthly targets. Following up with leads, gathering customer feedback, and reporting to management are also key responsibilities. Key Responsibilities: - Make outbound calls to potential customers - Respond to customer inquiries and provide relevant information - Maintain accurate records of customer interactions - Achieve daily and monthly targets - Follow up with leads and prospects - Gather customer feedback and report to management Qualifications Required: - Excellent verbal communication skills in English and local languages - Basic understanding of sales principles and customer service practices - Proficiency in using computers and basic software applications like MS Office - Ability to work in a fast-paced environment and handle multiple tasks - Strong persuasion and negotiation skills - Good listening skills and ability to empathize with customers - Positive attitude and willingness to learn - High school diploma or equivalent; a degree in any field is a plus

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Linchpin Technologies