117 International Voice Process Jobs
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0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Hiring For Customer Support 1 to 3years international exp - 4.8 lpa - Graduation and epfo mandatory - 3 rounds (Amcat, Versant, manager) - Recent Voice process exp mandate Contract-based - 3.6 - 21k takehome - experience recent company documents mandate - fresher with no UAN only eligible - 3 rounds If candidate have graduation there is a chance to get permanent after 6 monthsbased on performance, if candidate is UG then 6m contract only Registration : Customer support voice for above all process Recent Company Documents mandatory Location : Hi tech City Rotational Shifts One Way cab is Provided From Hr Likitha 9100970544
Posted 5 days ago
1.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
IntouchCX Job Title: Quality Analyst - International Voice Process Job Summary We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards. Key Responsibilities Handle inbound and/or outbound voice calls from international customers Resolve customer queries related to products, services, billing, or technical support Maintain a high level of customer satisfaction through effective communication Document customer interactions accurately in CRM systems Adhere to pr...
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Job Role: Customer Service Executive Voice Process (HP North America) Location: Thane West Qualification: Hsc Pass to Any Graduate Job Summary: This role involves providing customer service support for HP North America customers through voice-based interactions. The primary responsibility is to assist customers with technical troubleshooting of HP systems and ensure timely and effective resolution of their issues. Key Responsibilities: Handle inbound voice calls from HP North America customers Provide technical troubleshooting support for HP systems and products Deliver high-quality customer service and maintain service level standards Log and track customer interactions accurately Coordinat...
Posted 5 days ago
0.0 - 5.0 years
5 - 6 Lacs
Gurugram
Work from Office
What are we looking for? Provide support for lead/opportunity generation: conduct calls / send emails/connect via social media to generate leads, schedule first meetings for sales/pre-sales, Office cab/shuttle Annual bonus Provident fund Perks and benefits Office cab/shuttle, Annual bonus, Provident fund
Posted 6 days ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...
Posted 6 days ago
1.0 - 3.0 years
Gurugram, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role American Express is on a journey to provide the world's best customer experience every day. The Dispute and Fraud Gate (DG...
Posted 6 days ago
1.0 - 2.0 years
1 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
TECH MAHINDRA - HIRING For Voice Process - Freshers and Experienced. Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with global customers. Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Excellent communication skills can apply - Freshers are also welc...
Posted 6 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, India's Largest BPO Recruitment Company HR Priyanka-9071306000 Location: Bellandur, Koramangala, Bommanahalli, Whitefield (Bengaluru) Shift: US/UK Shift (Evening/Night) CTC: 3.2-5 LPA + Night Allowance + Performance Incentives Job Role & Responsibilities: Handle inbound customer calls for the US process Resolve customer queries efficiently and professionally Update customer details and interactions in CRM systems Meet defined CSAT, AHT, and quality benchmarks Key Skills Required: Customer Support / Customer Service Inbound Voice Process Good communication skills in English Basic CRM knowledge and customer handling skills Experience: Freshers & Experien...
Posted 1 week ago
0.0 - 1.0 years
0 - 2 Lacs
Hyderabad
Work from Office
*WE ARE HIRING IMMEDIATE JOINERS ONLY!* Hyderabad | Night Shifts | Cab Facility 1 International Voice Process Location : Nanakramguda, Hyderabad Employment : 3-Month Contract Eligibility : Freshers & Experienced Shift : Night Shift Working Days : 5 Days | 2 Rotational Week Offs Transport : One-way cab (within 25 km)CTC: 3.6 LPA Take Home : Approx. 21,000/month 2 International Semi-Voice (Banking Process) Location : Hyderabad Experience : Minimum 1 year in any banking process Education : UG / Graduates Shift : Night Shift Working Days : 5 Days | 2 Week Offs Transport : One-way cab Salary : Up to 5.25 LPA *Note: Recent company documents are mandatory* 3 Domestic Voice Process Location : Hydera...
Posted 1 week ago
0.0 - 1.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Hiring: International Technical Support (Voice) Location: Hyderabad Shift: Night Shift Transport: Two-way cab facility (within 35 KM) Working Days: 5 days/week (Saturday & Sunday off) Joining: Immediate joiners only Compensation Freshers: 3 LPA | 20,000 take-home 12+ months experience: 3.5 LPA | 24,000 take-home International Sales Experience: 4 LPA | 27,000 take-home Eligibility Education: Any Graduate / Undergraduate Experience: Minimum 1+ year in International Technical Support (Voice) Freshers considered (gap up to 2 years max) Role & Responsibilities Provide real-time technical support for hardware & software (e.g., printer configuration & troubleshooting) Handle inbound international v...
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
We are hiring!! Position1 Designation: Customer Support Associate Process: International Voice Employment Type : Contractual & Full Time Work Location: Nanakramguda, Hyderabad Role & responsibilities: Handle inbound and outbound calls from international customers, resolving queries and complaints professionally. Provide accurate information about products/services while ensuring a positive customer experience. Maintain proper call documentation and follow company policies, quality standards, and time guidelines. Preferred candidate profile: Education : Both Graduates & Undergradutes Experience: Both Freshers & Experience (Experienced must have their Experience documents) Skill Set : Excellen...
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from Sutherland!!! We are hiring candidates for Technical Voice process -International Voice Support Job Criteria : 1) Excellent verbal communication skills 2) Minimum 6 months of experience in an international voice process 3) Should be available to join us immediately (15 days Notice Period is Considerable) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.25 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground f...
Posted 1 week ago
0.0 - 1.0 years
1 - 4 Lacs
Hyderabad
Work from Office
We are hiring!! Position 1 : Designation : Customer Support Associate P rocess: International Voice Work Locatio n: Nanakramguda Employment type : Both Full time & Contractual Role & responsibilities : Handle inbound and outbound calls from international customers Resolve customer queries and provide accurate information Maintain call records and follow company quality standards Preferred candidate profile : Education: Both Graduates & Undergraduates Experience : Freshers & Experienced can apply Experience: min 1 year of experience in International Customer Support (Prefer Voice) SkillSet : Excellent communication in English (Both Written and Verbal - C1 Fluency) Willing to work in rotationa...
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Walk-in Drive Teleperformance Hyderabad is hiring for International Voice Process! 24/7 shifts with rotational week-offs Minimum 1 year of customer support in voice experience required Handle international customer queries and provide excellent service Opportunity to work with a global team Competitive salary and benefits Immediate Joiners only. Location: Hyderabad Roles & Responsibilities: Handle inbound/outbound customer calls Resolve customer queries/issues efficiently Provide product/service information Meet customer satisfaction targets Collaborate with team for process improvements. Interested Candidates can directly walk-in or can share your resume to below recruiter. Name : Madhu Pri...
Posted 1 week ago
0.0 - 1.0 years
Chennai
Work from Office
Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by January. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts . Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floo...
Posted 1 week ago
0.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
International Customer Support (Voice / Non-Voice/Semi Voice) Key Responsibilities Handle inbound and outbound interactions through voice, chat, and email. Resolve customer queries, complaints, and technical issues effectively. Ensure excellent customer experience with professional and empathetic communication. Provide accurate information regarding products, services, and policies. Maintain records and update CRM tools as per process guidelines. Eligibility Criteria Education: Intermediate / Graduate / Undergraduate (any discipline). Experience: Freshers with excellent communication skills are welcome. 1 year of international customer support experience preferred (voice/technical support/No...
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Navi mumbai
Work from Office
Process: Customer service Shift 7am to 12am (any 9hr shift) 2 rotational off Quality: Excellent communication location: Vashi Salary: O to 1 year - 17k 2 to 3 year upto 27k in hand salary Qualification : Graduate fresher or experience
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop , India's Largest BPO Recruitment Company Customer Service Call HR Shaik Kulsum 7026022000 Loc : Kormangal and Whitefield Shift : US/UK | 5 -day week | CTC: 4 to 6.6 LPA + incentive 2 Way Cab Sat and Sun Fix Week End off Role: Handled inbound customer calls and resolved queries professionally. Provided accurate information and ensured customer satisfaction. Updated CRM systems with call details and resolutions. Achieved CSAT, AHT, and quality performance targets. Skills: English, Customer Care, Inbound, Outbound, Bengaluru Call HR Kulsum 7026022000- or 9964080000 - or 7090020000 WhatsApp for immediate response Or visit Jobshop.ai You Can also walkin Directly to JobShop...
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Hiring For Customer support 1 to 3years international exp - 4.8 lpa - Graduation and epfo mandatory - 3 rounds (Amcat, Versant, manager) - Recent Voice process exp mandate Contract-based - 3.6 - 21k takehome - experience recent company documents mandate - fresher with no UAN only eligible - 3 rounds If candidate have graduation there is a chance to get permanent after 6 monthsbased on performance, if candidate is UG then 6m contract only Registration : Customer support voice for above all process Recent Company Documents mandatory Location: Hitech city Hr Alekya 96031 68192
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
HIRING ALERT 1. Process : International Voice Process Location : Hyderabad Employment Type : Undergraduates : 6-Month Contract Graduates : full time Eligibility : Freshers & Experienced Shifts : Night Shifts Transportation : One-way cab Food: Provided by company Working Days : 5 working days & 2 rotational week offs Salary : 3.6 LPA Take Home : Approx. 23,000 Responsibilities : Handle international calls, resolve queries, maintain quality, document interactions Skills Required : Good English communication, customer-focused, basic computer skills 2. Process : HR Recruiter Who can apply : Freshers / Exp Location : Hyderabad Qualification : Any Graduates Salary : Fresher - 13k take home - fixed...
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring: Automobile Customer Support 2+ years experience (any field) English communication MUST Salary: 30K – 35KCTC Rotational Shifts | WFO Mechanical/automobile background? You get priority! Only a few seats — first come, best served!
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
||Hiring For International Voice Process || Immediate Joiners||Walk-In|| Hyderabad|| 1. Contract-Based Role Job Title : Content Support/opertions Executive Location : Hyderabad. Employment Type : Contract Based. CTC : 3.6 LPA. Eligibility : Freshers with No UAN only. Documents : Recent Company Documents Mandatory(If experienced). Cab Availability. 2.International Voice Process Location : Hyderabad. Eligibility : MIn 1 year experience in International Voice Process/banking(Semi Voice) Education : Any Graduate(PC CM Mandatory) Package : 4.8 LPA Cab Availability . 3.Domestic Voice Process Job Title : Customer Care Executive Domestic Voice . Location : Hyderabad. Experience : 0-3 Year(Any Voice ...
Posted 1 week ago
2.0 - 6.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Hiring for Customer Support Executives for US Process. Job Location: Ahmedabad Salary: 23K-25K CTC, 5 days work Open to work in US Shift Excellent Communication in English Basic Computer Knowledge Both freshers and experienced candidates can apply
Posted 1 week ago
Exploring International Voice Process Jobs in India
The international voice process job market in India is a thriving industry that offers numerous opportunities for job seekers looking to work in customer service roles for international clients. These roles require excellent communication skills, proficiency in English, and the ability to handle customer queries and concerns effectively.
Top Hiring Locations in India
- Bangalore
- Hyderabad
- Chennai
- Pune
- Mumbai
Average Salary Range
The average salary range for international voice process professionals in India varies based on experience level. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn anywhere from INR 4-8 lakhs per annum.
Career Path
In the international voice process industry, career progression usually starts with roles such as Customer Service Executive or Customer Support Associate. With experience and performance, professionals can move up to roles like Team Leader, Quality Analyst, and eventually Operations Manager.
Related Skills
In addition to strong communication skills, international voice process professionals are often expected to have skills such as:
- Customer relationship management
- Problem-solving abilities
- Multitasking
- Knowledge of CRM software
- Basic technical troubleshooting skills
Interview Questions
- What is your experience in handling international customers? (basic)
- How do you handle irate customers on a call? (medium)
- Can you explain a time when you went above and beyond to help a customer? (medium)
- How do you prioritize your tasks when dealing with multiple customer queries? (basic)
- What motivates you to work in a customer service role? (basic)
- Describe a challenging situation you faced at work and how you resolved it. (medium)
- How do you stay updated on product information to assist customers effectively? (basic)
- Have you ever had to deal with a language barrier while assisting a customer? How did you handle it? (medium)
- How do you ensure customer satisfaction while following company policies and procedures? (medium)
- How do you handle stress in a fast-paced customer service environment? (basic)
- Can you give an example of a time when you had to escalate a customer issue to a higher authority? (medium)
- How do you handle repetitive queries from customers without losing patience? (basic)
- What is your approach to upselling or cross-selling products/services to customers? (medium)
- How do you maintain professionalism and courtesy while dealing with difficult customers? (medium)
- Have you ever had to adapt your communication style to suit a specific customer's needs? (medium)
- How do you ensure data security and confidentiality while handling customer information? (basic)
- Describe a time when you had to collaborate with team members to resolve a customer issue. (medium)
- How do you handle feedback from customers, both positive and negative? (basic)
- Can you explain the importance of empathy in customer service? (basic)
- How do you handle conflicts within a team environment? (medium)
- What strategies do you use to improve your performance in a customer service role? (basic)
- How do you prioritize customer satisfaction while meeting performance targets? (medium)
- Describe a time when you had to learn a new technology or tool quickly to assist a customer. (medium)
- How do you ensure that you are providing accurate and consistent information to customers across different channels? (medium)
- What do you think sets you apart from other candidates applying for this role? (basic)
Closing Remark
As you prepare for interviews for international voice process roles, remember to highlight your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in this field and build a successful career in the customer service industry. Good luck!
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