6530 Call Center Jobs

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: - Bpo Telecaller - Inbound & Outbound Calling Location: Thane and Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 18,000 / month Experienced: Up to 20,000 / month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact Person:- HR Rajvardhan Mob No:- 7030023437

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company International Voice Telecom (Plan & Network) Call HR Shefali 7975181576 Shift: UK evening / US night / APAC day Youll handle: SIM activation, plan changes, billing clarifications, basic network checks; raise complaints following SOP. Requirements: Clear explanations of plan features; ability to follow troubleshooting scripts. Growth: Move to senior CSA/QA after performance. Key Skills: Telecom Support, Billing, Network Basics, Inbound/Outbound, CRM Contact Shefali 7975181576 or 7090020000 WhatsApp if the line is engaged. visit jobshop.ai for more openings. You Can also walkin Directly to JobShop JobShop 485, 4th Floor, BMR Compl...

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0.0 - 3.0 years

2 - 4 Lacs

bhubaneswar, kolkata, bengaluru

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International Call Center / Domestic bpo Hiring working In Shifts 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv and Call us 9041420279 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Fresher / Experience Both Rotational Shift 3 LAC CTC WhatsApp 9041420279 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

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0.0 - 3.0 years

1 - 3 Lacs

pune

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Process: BPO Telecalling Executive - Voice Process Location: Somnath Nagar, Pune Requirement: Fresher and Experience both can apply immediate joiner work from office Salary : 10,000 To 16,000 in hand + Unlimited Incentive Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide i...

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2.0 - 7.0 years

3 - 7 Lacs

jaipur

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General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

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4.0 - 9.0 years

5 - 9 Lacs

mumbai

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Urgent opening for Assistant Manager for call center sales (Personal Loan) . Candidate must have outbound sales experience in financial product sales. Interested candidate can call or WhatsApp their resume at 7982112501 (Brijesh Kumar), Or can share resume at brijeshkumar@paisabazaar.com Location - Mumbai, Malad West Role description: 1) Assisting customers in sale of unsecured loan (Personal Loan) products on phone 2) Role entails working only in Day shift 3) Fully responsible for meeting and exceeding targets as assigned periodically 4) Reaching productivity that meets job standards, while working with speed and accuracy 5) Flexible, able to shift priorities to accommodate changing demands...

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Process: Domestic BPO - Voice Process Roles & Responsibilities: Handle inbound and outbound customer calls professionally Resolve customer queries and provide accurate information Communicate clearly in Marathi, Hindi, and basic English Eligibility Criteria: Minimum 12th Pass / Any Graduate Freshers & Experienced candidates both can apply Basic computer knowledge required Good communication skills in Marathi & Hindi (Basic English ) Immediate joiners preferred Salary & Benefits: Salary: 12,000 - 16,000 per month Unlimited Incentives (Performance-based) Shift Details: 9:30am to 6:30pm Rotational Week Off Fixed Day Shift How to Apply: To schedule your interview Call or send your CV/Resume thro...

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2.0 - 6.0 years

4 - 8 Lacs

visakhapatnam

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Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Establishes the appropriate approach for new assignments. Works with a limited degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and syste...

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

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0.0 - 5.0 years

1 - 3 Lacs

gurugram

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Get hired in A**rican Express Credit Card Sales Process Prefer- outbound/Inbound sales Confident experienced/freshers both can apply Qualification-12th Pass/Undergraduate/Graduate/PG Job location-Gurgaon WFO Barkha @ 8851644223 Required Candidate profile Freshers can apply too 6 Days working Pure Day shift with Sunday Fixed off Honest and Passionate Must be Confident Strong sales skills Salary Upto 26kCTC Can earn unlimited incentives Perks and benefits +Earn Unlimited incentives (No capping)

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: Kotak Bank - Outbound Telesales Process Work Location : Kapurbavadi junction, Majiwada Thane (w) Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Altlest 6 month Exp Required Qualification: Min HSC Need immediate joiner. Salary : 14,000 - 18,000 (In-Hand) per month Rounds of Interviews: HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Sonali - 7030021537

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact Person:- HR Atharva Mob No:- 7030022032

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2.0 - 4.0 years

5 - 8 Lacs

pune

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Ecolab is searching for a driven Support Team Entry Analyst for future opportunities within our Distributor Finance team in Pune, India . This entry-level role will perform a variety of support related activities including handling inbound and outbound support to distributors and Ecolab associates in various roles throughout the organization. Some activities include account alignment set up, customer agreement eligibility notification, misaligned sales corrections, missing sales concerns, sales split set up and maintenance, refund disputes, pricing portal support and various others. Incoming requests are sent to a shared email box or call center. This position is responsible for accurate and...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, dombivli

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Profile - Voice process Fresher & Experience work from office immediate joiner Salary: 15,000 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp Contact No:- HR Rutuja - 7030023647

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- TATA Term & Non-Term Insurance (Voice Process) Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 16K to 17K in-hand + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: To Scheduled Your Interview...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: KOTAK BANK - Outbound Process Location: Majiwada, Thane Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Interview Rounds: HR round Operations round How to Apply:- Conatct For more details HR Prathmesh - 7030023722

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0.0 - 3.0 years

1 - 3 Lacs

pune

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Process: BPO Telecaller - Inbound and Outbound Process Job Location : Viman Nagar, Pune Role & responsibilities: -Salary: 12,000 To 16,000 +Incentive -Immediate Joining -Freshers & experience both can apply -Basic communication in Marathi, Hindi & English Preferred candidate profile: -Min qualification - 12th & Immediate Joiners -Having basic Knowledge of Computer. -Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti - 7030022695

Posted 2 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Process:- Loan Recovery Process Location:- Vadgaon BK, Pune Requirement:- Good Communication Skills Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand+Incentive Shift Timing- 9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off Required lang. Gujarati, Telugu, tamil and kannada Perks and benefits:- Incentives and growth opportunities. Apply Now, To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sachin - 7030021361

Posted 3 hours ago

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Greetings from Jobshop, India's Largest BPO Recruitment Company, We're hiring for one of our premium Customers, The JD is as follows:- Please Call Shefali 7975181576 or 9964080000 International Voice For (US/UK) Shift CTC: 3.36-4.5 LPA | Loc: Manyata About: Investigate and resolve escalated cases related to delayed delivery, damaged products, or incorrect items shipped. Day-to-day: Provide clear and empathetic communication to customers, offering solutions such as replacements, refunds, or reshipments as per company policy. Coordinate with logistics when needed; meet CSAT, AHT, Quality Must-haves: Good communication. Interview: HR screen comms/ops round offer Please Call Shefali 7975181576 o...

Posted 16 hours ago

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0.0 - 1.0 years

2 - 5 Lacs

mumbai suburban, navi mumbai

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Job Description Location – Andhreri , Bhayander, Thane Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both Shift Joining : Immediate Telugu,Tamil, Kannada or Malayalam

Posted 19 hours ago

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0.0 - 1.0 years

2 - 6 Lacs

navi mumbai

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Job Description Location – Airoli, Rabale, Thane Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Day shift Joining : Immediate Good English Communication required

Posted 19 hours ago

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1.0 - 2.0 years

2 - 5 Lacs

mumbai suburban

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Job Description Location – Andheri, Malad, Bhayander Experience :freshers up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing :Both shift Joining : Immediate Excellent English Communication required

Posted 19 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Hiring for Tata Term Process Sales Process Position:- Sales Executive Shift:- Day Shift | Rotational Off Experience:- Freshers & Experienced both welcome Age:- 18 to 35 Good communication skills Immediate joiners preferred Salary:- 17,000 Inhand + unlimited incentives Location:- Airoli, Navi Mumbai Qualifiction : - Min HSC Pass To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Omkar - 7030023539

Posted 19 hours ago

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round More details: Contact us Hr Altaf - 7030022471

Posted 20 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 15,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact Person:- HR Chaitali Mob No:- 7030024159

Posted 21 hours ago

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Exploring Call Center Jobs in India

India has a thriving call center industry, with a high demand for skilled professionals in customer service roles. Call centers in India cater to both domestic and international clients, providing a wide range of job opportunities for job seekers. If you are considering a career in the call center industry in India, here is a guide to help you understand the market better.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Pune
  5. Hyderabad

These cities are known for their vibrant call center industry and offer a plethora of job opportunities for aspiring professionals.

Average Salary Range

The average salary range for call center professionals in India varies based on experience and location. Entry-level call center agents can expect to earn between INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-7 lakhs per annum.

Career Path

In the call center industry, career progression typically involves starting as a Customer Service Representative, moving on to a Team Leader or Supervisor role, and eventually advancing to a Managerial position. With experience and additional training, professionals can also explore roles in Quality Assurance, Training, and Operations.

Related Skills

Besides strong communication and problem-solving skills, call center professionals are expected to have proficiency in customer relationship management tools, data entry, and basic computer skills. Multilingual proficiency and the ability to handle high-stress situations are also valuable skills in this field.

Interview Questions

  • What do you understand by customer service? (basic)
  • How do you handle a difficult customer? (medium)
  • Can you explain a situation where you went above and beyond for a customer? (medium)
  • How do you prioritize your tasks during a busy shift? (basic)
  • What do you know about our company and the services we provide? (basic)
  • How would you handle a technical issue raised by a customer? (medium)
  • Have you ever dealt with a language barrier while assisting a customer? How did you handle it? (medium)
  • How do you stay motivated during repetitive tasks? (basic)
  • Describe a time when you had to work under pressure to meet a deadline. (medium)
  • How would you handle a situation where a customer is dissatisfied with the service provided? (medium)
  • What strategies do you use to upsell products or services to customers? (advanced)
  • How do you manage your time effectively while handling multiple customer queries? (medium)
  • Have you ever had a conflict with a coworker? How did you resolve it? (medium)
  • Can you provide an example of a time when you had to follow strict company policies? (medium)
  • How do you handle a situation where a customer is being unreasonable? (medium)
  • What do you do to ensure accuracy in your work? (basic)
  • How do you keep yourself updated with industry trends and best practices? (basic)
  • How do you handle confidential information shared by customers? (basic)
  • Have you ever had to deal with an irate customer? How did you handle it? (medium)
  • How do you ensure that you provide consistent service to all customers? (basic)
  • What do you think are the most important qualities for a call center professional to possess? (basic)
  • How do you handle stress in a fast-paced work environment? (medium)
  • Can you explain a situation where you successfully de-escalated a tense customer interaction? (medium)
  • How do you handle feedback from supervisors or team leaders? (basic)
  • Where do you see yourself in this industry in the next five years? (medium)

Closing Remark

As you explore opportunities in the call center industry in India, remember to showcase your communication skills, problem-solving abilities, and passion for customer service during the interview process. With the right preparation and a positive attitude, you can embark on a rewarding career in this dynamic field. Good luck!

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