5009 Call Center Jobs

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0.0 - 2.0 years

1 - 3 Lacs

kolhapur, nashik, pune

Work from Office

Dear Job seeker, We are looking for back office executives / Customer support executives for our client located at Pune. Excellent Communication required Candidates from Banking and insurance process can apply for this position Required Candidate profile Surabhi Placement Services, Pune WhatsApp - 9921037395

Posted 13 hours ago

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- KOTAK BANK - Outbound Process Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 HR round Operations round How to Apply:- Conatct For more details HR Niranjan - 8180837031

Posted 14 hours ago

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0.0 - 5.0 years

1 - 2 Lacs

mangaluru, mysuru, bengaluru

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Hiring for Top BPO- Customer Support Role English + Kannada is Mandatory. Graduation Mandatory. Work from Office. 6 days Working. Salary 18k to 22k in hand Call Vaishnavi 9898014385 For More Info . . Required Candidate profile * 24/7 Rotational shifts * Requirement : Laptop - i5 processor,8 GB, windows 10, * WiFi, USB headset

Posted 14 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: Bpo Telecaller - Inbound & Outbound Process Salary: 12,000 to 18,000 + Unlimited incentives Freshers and experience both can apply Day shift / Rotational Week off Location: Majiwada Thane (w)- 400607 Required Candidate profile Min qualification- HSC Basic English Communication / Marathi & Hindi To schedule your interview Call or send your CV through WhatsApp HR Sonali - 9822197285 Perks and benefits High Incentives and growth opportunities.

Posted 14 hours ago

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0.0 - 5.0 years

1 - 2 Lacs

mangaluru, mysuru, bengaluru

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Hiring for Top BPO- Customer Support Role English + Kannada is Mandatory. Graduation Mandatory. Work from Office. 6 days Working. Salary 18k to 22k in hand Call Vaishnavi 9898014385 For More Info . . Required Candidate profile * 24/7 Rotational shifts * Requirement : Laptop - i5 processor,8 GB, windows 10, * WiFi, USB headset

Posted 14 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC FIRST BANK - Outbound Process Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary : 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply: Contact for more information HR Sonali - 9822197285

Posted 14 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- KOTAK BANK - Outbound Process Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Akshay - 9822146578

Posted 14 hours ago

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 23,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round Roles and Responsibilities Handle inbound and outbound calls to resolve customer queries and concerns. Provide excellent customer service, ensuring high levels of satisfaction. Identify cross-sell opportunities and upsell/cross-sell products/services to customers. Desired Candidate Profile 0-5 years of experience in a BPO or call center environment. Strong communication skills with the abilit...

Posted 15 hours ago

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0.0 - 4.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:Yes banking process - inbound And Outbound calling Qualification: Hsc Pass to any graduate Work Location: Reliable Tech park, Airoli navi mumbai -400708 Requirement: Need - Average Communication Salary 15,000 fix in hand Freshers can apply Min qualification- HSC Rounds of Interviews:- HR round Operations round Don't wait opportunities like this dont last long! Contact HR Priyanka today and take the first step toward a rewarding career. For More Information: WhatsApp/Call: +91 7875990932

Posted 15 hours ago

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- Sales Executive - Idfc Banking Process Location:- Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 23,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round Roles and Responsibilities Handle inbound and outbound calls to resolve customer queries and concerns. Provide excellent customer service, ensuring high levels of satisfaction. Identify cross-sell opportunities and upsell/cross-sell products/services to customers. Desired Candidate Profile 0-5 years of experience in a BPO or call center environment. Strong communication skills with the ability to handle ...

Posted 16 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

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Apply Now: Call HR Sabiha Banu-6360066397- (Mon to Sat, 10am7pm) or Visit Our Website which is jobshop.ai International Voice SKY Processes (UK) CTC: 3 to 5 LPA | Location: Brookfield, Bangalore About the Role: Support UK customers across SKY services Upselling, Customer Support, and Semi-Technical assistance. Day-to-Day: Handle inbound/outbound calls for product upgrades, service queries, and basic troubleshooting Explain SKY plans, resolve account or technical issues, and ensure customer satisfaction Log all interactions accurately in CRM and follow process compliance Must-haves: 10th / PUC / Any Graduate Excellent English communication & willingness to work rotational shifts Freshers & ex...

Posted 16 hours ago

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC Cross Sales Voice Process Location:- Reliable Tech Park, Airoli, Navi Mumbai Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 23,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round Roles and Responsibilities Handle inbound and outbound calls to resolve customer queries and concerns. Provide excellent customer service, ensuring high levels of satisfaction. Identify cross-sell opportunities and upsell/cross-sell products/services to customers. Desired Candidate Profile 0-5 years of experience in a BPO or call center environment. Strong communication skills with the abilit...

Posted 16 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: - Banking Process - Inbound & Outbound Calling Location: Thane and Navi Mumbai Qualification : Hsc Pass Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 23,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact Person:- HR Pratiksha Mob No:- 8698488197

Posted 16 hours ago

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0.0 - 2.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including w...

Posted 16 hours ago

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0.0 - 5.0 years

0 - 2 Lacs

hyderabad, chennai, bengaluru

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Hiring For Hindi Customer Care / Support Profiles The position requires the candidate to work from the office, so the candidate must be ready to relocate to Chennai. 12 pass or Graduation Fresher / Experience Best salary & incentives * Required Candidate profile Should be ready to move to Chennai 5 days working 2-day rotational off Must know Hindi .Call Sukriti -8176976655 Palak-8115955507 Aasaavari-7460011159 Arjuna-9810615875 * Perks and benefits Salary + Provident Fund + Good Incentives

Posted 17 hours ago

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0.0 - 5.0 years

0 - 2 Lacs

indore, chennai, bengaluru

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Hiring for Malayalam Customer Support / Customer Service for Indore, Chennai, Hyderabad Location Must be 10+2 Pass. Day shift, 6 Days working, Contact- Sukriti -8176976655 Palak-8115955507 Aasaavari-7460011159 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 20,000 CTC Relocation Support: Up to 10,000 Great incentives plan Must be 10+2 Pass * Perks and benefits Salary + Provident Fund + Good Incentives

Posted 17 hours ago

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0.0 - 5.0 years

0 - 2 Lacs

indore, hyderabad, bengaluru

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Hiring for Kannada Customer Support / Customer Service Must be 10+2 Pass. Day shift, 6 Days working, Contact - "Call Sukriti -8176976655 Palak-8115955507 Aasaavari-7460011159 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC, 19500 In Hand Relocation Support: Up to 10,000 Great incentives plan * Perks and benefits Salary + Provident Fund + Good Incentives

Posted 17 hours ago

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0.0 - 5.0 years

0 - 2 Lacs

indore, chennai, bengaluru

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Hiring for Tamil Customer Support / Customer Service Must be 10+2 Pass. Day shift, 6 Days working, Contact- Sukriti -8176976655 Palak-8115955507 Aasaavari-7460011159 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC Relocation Support: Up to 10,000 Great incentives plan Must be 10+2 Pass * Perks and benefits Salary + Provident Fund + Good Incentives

Posted 17 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC Bank / Kotak Bank / Yes Bank - Voice Process Location: Thane & Navi Mumbai Qualification : Min Hsc Pass Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 23,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Sakshi Mob No:- 8432537262

Posted 18 hours ago

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1.0 - 6.0 years

3 - 6 Lacs

bengaluru

Work from Office

Greetings from The Job Factory !! Hiring for International Voice Process -Telecom and Banking Process /Sal Upto 6.5 ctc Job Locations: Dairy Circle, Manyata tech park, BTM ,Bellandur - Bengaluru Not Hiring any candidates who stays out of Bangalore ( Face to Face) Interview **Only immediate joiners with Graduates and Undergraduates can apply** **Only candidates who have excellent communication can apply** For More Details Call : HR Smitha@ 9880964847 (Call or whatsapp ) Call / Message has to be done between ( 10 AM-7 PM) *WORK FROM OFFICE* * Should have excellent communication skills - English ** Graduate Freshers and Under Graduate with Experience in bpo voice is fine both can apply ! * Work...

Posted 18 hours ago

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0.0 years

1 - 1 Lacs

chennai

Work from Office

WANTED FRESHERS FOR BPO AND CALL CENTRE.2024-2025 Day/night ,voice/semivoice English ,Tamil, malayalam ,Hindi, Telugu ,Kannada. We are hiring only freshers young And 2022-2023 ,2023-2024 , 2024 - 2025 candidates who can work flexible for inbound / outbound,voice/semi voice process for domestic and international call centers and bpo, Any qualification 10th, 12th, B.COM, BCA, BE, BTECH, MBA, MCA candidates can apply. JOB PROFILE : solving the coustmer queries and clarification related to banking process & holiday process and telecom products . education process for SALARY 13,000 TO 18000-CTC fixed . SHIFT DAY\ NIGHT LANGUAGE ;ENGLISH with TAMIL, HINDI, TELUGU, KANNADA, MALAYALAM(any one langua...

Posted 19 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

pune

Work from Office

Process: Bpo Telecaller - Inbound & Outbound Process Salary: 12,200 + Unlimited incentives Freshers and experience both can apply Day shift / Rotational Week off Required Candidate profile Min qualification- HSC Basic English Communication / Marathi & Hindi How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Atharva :- 9607128841 Perks and benefits High Incentives and growth opportunities.

Posted 20 hours ago

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1.0 - 6.0 years

3 - 4 Lacs

thane, dombivli, mumbai (all areas)

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No 1 Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sale Call 8779281301 yogesh www.hyfly.in Required Candidate profile Tele Sales with good comms Graduation is mandatory Immediate joiners Executive is responsible to to engage with New to Bank + Existing customers of the Bank further Cross Sell Products of the Bank

Posted 21 hours ago

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1.0 - 6.0 years

4 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Team Leader-Voice Process-2 Inbound 2 Outbound Payroll-Mutual Fund CO Job Location-TBelapur Salary-4.8 Lakhs+Inc EXP-Graduate with min 1 yrs team handling exp Into Voice Process only apply(on papers TL) Call 9082104424 Sanika 9022157571 www.hyfly.in Required Candidate profile Monitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members. Manage assigned division’s productivity to department/area SLA MUST have TL Exp Perks and benefits Medical Allowance + Daily Allowance

Posted 21 hours ago

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0.0 - 1.0 years

3 - 4 Lacs

mohali, chandigarh, panchkula

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Email/Chat Call Center Executive-Chandigarh International BPO Salary- Up to 35K Graduate/Undergrads Can Apply FRESHERS WELCOME Excellent Communication Skills Flexible with Rotational Shifts (Mostly Night) #FRESHERJOBS #BPOJOBS

Posted 21 hours ago

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Exploring Call Center Jobs in India

India has a thriving call center industry, with a high demand for skilled professionals in customer service roles. Call centers in India cater to both domestic and international clients, providing a wide range of job opportunities for job seekers. If you are considering a career in the call center industry in India, here is a guide to help you understand the market better.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Pune
  5. Hyderabad

These cities are known for their vibrant call center industry and offer a plethora of job opportunities for aspiring professionals.

Average Salary Range

The average salary range for call center professionals in India varies based on experience and location. Entry-level call center agents can expect to earn between INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-7 lakhs per annum.

Career Path

In the call center industry, career progression typically involves starting as a Customer Service Representative, moving on to a Team Leader or Supervisor role, and eventually advancing to a Managerial position. With experience and additional training, professionals can also explore roles in Quality Assurance, Training, and Operations.

Related Skills

Besides strong communication and problem-solving skills, call center professionals are expected to have proficiency in customer relationship management tools, data entry, and basic computer skills. Multilingual proficiency and the ability to handle high-stress situations are also valuable skills in this field.

Interview Questions

  • What do you understand by customer service? (basic)
  • How do you handle a difficult customer? (medium)
  • Can you explain a situation where you went above and beyond for a customer? (medium)
  • How do you prioritize your tasks during a busy shift? (basic)
  • What do you know about our company and the services we provide? (basic)
  • How would you handle a technical issue raised by a customer? (medium)
  • Have you ever dealt with a language barrier while assisting a customer? How did you handle it? (medium)
  • How do you stay motivated during repetitive tasks? (basic)
  • Describe a time when you had to work under pressure to meet a deadline. (medium)
  • How would you handle a situation where a customer is dissatisfied with the service provided? (medium)
  • What strategies do you use to upsell products or services to customers? (advanced)
  • How do you manage your time effectively while handling multiple customer queries? (medium)
  • Have you ever had a conflict with a coworker? How did you resolve it? (medium)
  • Can you provide an example of a time when you had to follow strict company policies? (medium)
  • How do you handle a situation where a customer is being unreasonable? (medium)
  • What do you do to ensure accuracy in your work? (basic)
  • How do you keep yourself updated with industry trends and best practices? (basic)
  • How do you handle confidential information shared by customers? (basic)
  • Have you ever had to deal with an irate customer? How did you handle it? (medium)
  • How do you ensure that you provide consistent service to all customers? (basic)
  • What do you think are the most important qualities for a call center professional to possess? (basic)
  • How do you handle stress in a fast-paced work environment? (medium)
  • Can you explain a situation where you successfully de-escalated a tense customer interaction? (medium)
  • How do you handle feedback from supervisors or team leaders? (basic)
  • Where do you see yourself in this industry in the next five years? (medium)

Closing Remark

As you explore opportunities in the call center industry in India, remember to showcase your communication skills, problem-solving abilities, and passion for customer service during the interview process. With the right preparation and a positive attitude, you can embark on a rewarding career in this dynamic field. Good luck!

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