41252 Voice Process Jobs

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0.0 - 3.0 years

2 - 3 Lacs

new delhi, gurugram

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Role & responsibilities: : Handling Inbound customer queries. E xplain products benefits and handle customer queries. Maintain strong client relationship and follow customer. Preferred candidate profile: Strong communication skills. Grad/UG Immediate joiners preferred. Perks and benefits: Salary 3.50 LPA CTC Lucrative incentive depending on performance. Interested candidates please connect: 9171224514

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0.0 - 5.0 years

1 - 3 Lacs

mumbai suburban, navi mumbai, mumbai (all areas)

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ICICI Lombard Digital sales Vashi, Mumbai Requirement - 1. Relevant experience letter required Experience in Sales background (Outbound sales) only 2. 6 months and above experience in any field (sales background) 3. Excellent communication skills 4. Experience in collection and customer service will not be accepted Work Details: - Rotational shifts: 9;30AM to 7:00 PM - 5-day work week with 2 rotational week-offs (Saturday & Sunday not fixed) Salary: Salary upto CTC 3.79 LPA In-hand 27k max How to Apply To schedule your interview Call or send your CV through WhatsApp Contact on: HR Avdhut- 7796426971

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0.0 - 3.0 years

2 - 3 Lacs

noida, new delhi, gurugram

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Hi Jobseeker, Greeting from Shiningstars ITPL We are hiring for Customer Service Executive at NOIDA and GURUGRAM Salary-Upto 3.5 LPA (Based on Experience and Communication ) Fresher/ Experienced / Undergraduate/ Graduate all can apply Working Conditions : Rotational Shift (Day/Night) 5/6 working days Weekly off : Rotational Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, pr...

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1.0 - 5.0 years

3 - 4 Lacs

chennai

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Hi, We are conducting Walk in Interview for EXPERIENCED International Customer support Walk-In in Date NOV 17 & Nov 18 Walk-in time - 11am to 3pm Address: Foundever CRM india pvt ltd TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. If interested, pls call PRITHVI 044-66076600 Salary and Benefits: Experience - 1YR & Above in customer support or Technical support Salary - 22k - 24k Take home per month (Depends on experience) Two-way free cab facility for both pick and drop (*25 km radius) Requirements : Experience: 1 to 5yrs Education: +2 / Higher secondary & above Good spoken skill in English is mandatory Should be an immediate joiner ...

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1.0 - 6.0 years

2 - 4 Lacs

noida

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Customer handling, Voice process, Query solve.strong communication and interpersonal skills, CRM Software . Proficiency in customer support tools, MS Excel, knowledge of customer service. Female candidates-9319898243,Hr3@advancelam.com

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0.0 - 4.0 years

0 - 0 Lacs

navi mumbai

On-site

Skills & Requirements Customer Relationship Manager Educational Qualifications Bachelors degree in any discipline (preferred). Higher Secondary (12th Pass) with relevant experience may also apply. Work Experience 02 years of experience in customer service, call center, front-desk, or client support roles. Experience in handling inbound/outbound calls, email, or chat support is an advantage. Technical Skills Proficient in MS Office (Word, Excel) and basic computer operations. Familiarity with CRM software, ticketing systems, or helpdesk tools. Ability to type with good speed and accuracy. Comfortable using telecommunication systems and multi-channel support tools. Core Skills Excellent verbal...

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2.0 - 6.0 years

1 - 2 Lacs

kota

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Location: Borkheda, Kota (Rajasthan) Job Timing: 10 AM - 7 PM Must-Have Skills: Strong Convincing & Communication Skills Ability to Convert Leads into Sales Presentable & Well-Groomed Personality

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1.0 - 6.0 years

3 - 4 Lacs

hyderabad

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Job Title: International Voice & Chat Process Executive Company: Top Multinational Company (MNC) Location: Hyderabad (Work from Office) Job Type: Full-Time Job Overview: A fast-growing global BPO is hiring experienced professionals for International Voice Process. This is an excellent opportunity for candidates with prior international customer service experience to grow within a professional and dynamic environment. ---- Walk-in Interviews #102, 2nd floor, Moghal Emami Mansion, Veer Nagar, Opposite shadhan college, metro pillar 1085, Khairatabad, Hyderabad ---- For Interview Scheduling, reachout our HR team * Sai : 8790010113 * Prathyusha : 8790033881 * Ravi : 8790044113 ---- Roles and Resp...

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0.0 - 4.0 years

2 - 2 Lacs

chennai

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JOB DESCRIPTION: Designation : Executive & Sr Executive (International Voice Process) Languages known: Hindi & English. Location : Chennai One, Thoraipakkam Qualification : HSC passed / any graduate / arrear can be considered. Notice period : Immediate Joiners Interview Venue HEXAWARE TECHNOLOGIES/BPS ; Chennai one SEZ IT PARK - GATE 2 ; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, MCN Nagar Ext, Thoraipakkam, Chennai -Tamil Nadu 600097 Job location Thoraipakkam ; Chennai one SEZ IT PARK - Chennai TN Salary: 2.40 LPA to 3 LPA Basis your performance and Years of Experience (T&C) ** Desired Candidate Profile: 1 to 4 Years of experience in Outbound and Inbound calls with excellent c...

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0.0 - 1.0 years

1 - 2 Lacs

lucknow

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CUSTOMER SUPPORT Voice/Chat process Grad/UG can apply Fresher/experienced can apply salary upto 20kCTC 6 Days working Need Immediate Joiners Interested Candiates drop your resume on Hr Harvindar 9125776661 Hr Jyoti 9125739578

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1.0 - 3.0 years

1 - 3 Lacs

bengaluru

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Responsible for outbound calls. Generating leads. For more details contact Dipan @ 7483486610

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0.0 - 2.0 years

3 - 5 Lacs

bengaluru

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Hiring for international voice support US/UK/Australian --Processes 5 Days of working 2 days off 23k for fresher 38k for Experience With Exciting Incentive Need Excellent Communication For more details Call HR Gayathri @ 9538878905

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1.0 - 4.0 years

3 - 7 Lacs

faridabad, gurugram, delhi / ncr

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Job Description: We are hiring German Language Experts to join our dynamic team in Gurugram . If you are passionate about languages and looking to work in a fast-paced, growth-oriented environment, this is the perfect opportunity for you! Key Responsibilities: Translate, interpret, and support communication in German and English. Handle German-speaking clients via calls, emails, or chats. Maintain accurate records and ensure high-quality customer interactions. Coordinate with internal teams for smooth service delivery. Adhere to SLA timelines and ensure customer satisfaction. Required Skills: B2 Certification in German Language (mandatory). Minimum 12 months of work experience in a German la...

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

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Role & responsibilities What Youll Do: Assist pet parents with bookings & inquiries over the calls Resolve queries with empathy Educate on pet care & products over the calls Coordinate with teams for smooth service Preferred candidate profile Requirements: Min 12th Pass Good communication skills in English & Hindi is must 6months in Customer Service added advantage Strong Communication & Problem-Solving Skills Passion for pets Work Location: Indiranagar Day Shift | Product-Based Company Salary: Up to 40,000 CTC / Month Work in a Pet-Friendly Environment Perks & Benefits: Joining Bonus: 2.5 Lakhs (Stocks Provided) Free Food at workplace Salary Appraisal every 6 months Medical Insurance up to ...

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1.0 - 6.0 years

3 - 5 Lacs

pune

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SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune Company: Top Indian MNC IT & Customer Support Employment Type: Full - Time Education: Graduate Experience: 1yr and above can apply Only local candidates can apply Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice support) Must be currently in Pune Willingness to work from office Benefits Oppo...

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1.0 - 6.0 years

3 - 6 Lacs

pune, gurugram

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Customer Service Voice 1+ yrs exp (BPO) UPTO: 6 LPA Grad Gurugrm\Pune Call: 8448387768 sakshitiwari.ing@gmail.com

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0.0 - 5.0 years

3 - 6 Lacs

gurugram

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MNC Hiring Freshers/Experienced For Voice/Blended Process Candidates with Good verbal and written skills Immediate joiner preferred Both side cabs Rotational Shifts Competitive salary and incentives For more details Contact- HR Deepa 9311447526

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0.0 - 4.0 years

1 - 3 Lacs

navi mumbai, mumbai (all areas)

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Responding or resolving customer queries over calls/ chat Call on provided data and pitch our product or services Responding to customer queries in timely manner Maintain a good relationship with the customers Call/ WhatsApp HR Rajeshwari 8791881514 Required Candidate profile Excellent command over English communication Should have good interpersonal skills Immediate joiners only Freshers/UG both can apply Perks and benefits Unlimited Incentives cab facilities Bonus

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2.0 - 3.0 years

2 - 2 Lacs

noida

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Responsibilities: * Manage customer queries via phone, email & chat * Provide exceptional service with empathy & efficiency * Maintain high NPS through effective resolutions * Collaborate with teams on process improvements

Posted 13 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

noida, pune, gurugram

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Roles and Responsibilities Provide exceptional customer service to clients through phone calls, Night Shifts. Providing Customer Service over the phone. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on international voice process projects for US clients with excellent communication skills in English. Collaborate with team members to achieve daily targets and goals. Share resume on Watsapp: 8828148676 Share resume on Email: navalvibgyor1@gmail.com

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1.0 - 5.0 years

3 - 6 Lacs

bangalore/bengaluru

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Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Banking Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more details about interview, please contact Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Banking Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: UG & Grads - 6.5 LPA Shift Timings: US Rotational Shifts / Rotational ...

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1.0 - 5.0 years

3 - 6 Lacs

bangalore/bengaluru

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Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more details about interview, please contact Joy 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: UG & Grads - 6.5 LPA Shift Timings: US Rotational Shifts / Rotati...

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0.0 - 4.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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WALKIN DRIVE WORK FROM OFFICE Location - Mohali/Chandigarh Handle inbound & outbound calls / Chat Or email understand customer's need & solve queries Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills comfortable with Rotational shifts UG/Grad/PG Fresher/Experienced both can apply Immediate joiners only should be available for Face to Face interview Perks and benefits Incentives EPF Health Insurance Cab facility

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR - 7796427033 (Call and What's app)

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1.0 - 5.0 years

1 - 3 Lacs

chennai

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Make outbound calls, explain insurance plans, follow up on leads, achieve sales targets, update CRM records, and deliver strong customer experience with clear communication and persuasion skills Perks and benefits Salary + Attractive Incentives

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Exploring Voice Process Jobs in India

The voice process job market in India is thriving, with a high demand for professionals who can handle customer interactions over the phone or through virtual communication channels. Companies across various industries, such as BPOs, ITES, e-commerce, and customer service, are actively hiring for voice process roles, offering competitive salaries and growth opportunities.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Delhi/NCR

Average Salary Range

The average salary range for voice process professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-8 lakhs per annum.

Career Path

In the voice process domain, a typical career path may involve roles such as Customer Support Executive, Team Leader, Operations Manager, and eventually progressing to Senior Manager or Director positions. Continuous learning and upskilling can help professionals advance their careers in this field.

Related Skills

Alongside voice process skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, customer service orientation, and proficiency in using CRM software and other relevant tools.

Interview Questions

  • How do you handle irate customers? (medium)
  • Can you explain the importance of active listening in a customer interaction? (basic)
  • How do you prioritize multiple customer requests simultaneously? (medium)
  • What strategies would you use to upsell a product or service to a customer? (medium)
  • How do you ensure data security and confidentiality during customer interactions? (basic)
  • Describe a challenging customer interaction you faced and how you resolved it. (medium)
  • How do you stay updated on product/service knowledge to provide accurate information to customers? (basic)
  • What metrics do you think are important to measure the success of a voice process team? (medium)
  • How would you handle a situation where a customer asks for a refund or compensation? (medium)
  • Can you explain the role of empathy in customer service? (basic)
  • Describe a time when you had to collaborate with a cross-functional team to resolve a customer issue. (medium)
  • How do you handle repetitive queries from customers without losing patience? (medium)
  • What steps would you take to de-escalate a tense customer interaction? (medium)
  • How do you ensure consistency in your communication tone and style across different customer interactions? (medium)
  • What do you think are the key qualities of a successful voice process professional? (basic)
  • How do you handle technical issues during a customer call? (medium)
  • Can you give an example of a time when you went above and beyond to exceed a customer's expectations? (medium)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • What role do you think technology plays in improving customer service experiences in a voice process setup? (basic)
  • Describe a time when you had to troubleshoot a customer's issue without immediate supervisor support. (medium)
  • How do you ensure compliance with regulatory requirements while interacting with customers? (medium)
  • Can you describe a situation where you had to handle a language barrier while assisting a customer? (medium)
  • How do you maintain your composure and professionalism during high-stress customer interactions? (medium)
  • What do you do to continuously improve your communication skills in a voice process role? (basic)

Closing Remark

As you navigate the voice process job market in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your expertise, and apply confidently to land the voice process job of your dreams. Good luck!

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