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193 Voice Process Jobs

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Tata Digital (Frontend) - Email & Inbound Process / Sal Upto 25K CTC
Teleperformance (TP)

0.0 - 3.0 years

2 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

Posted 5 days ago

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Customer Service Executive
Mount Talent Consulting

0.0 - 4.0 years

Noida

Work from Office

URGENT HIRING FOR CUSTOMER SUPPORT Walk in Drive 20th May to 23th May Interview Time: 09:00am to 4:00pm Customer Support Executive ( Work From Office) No Targets ( Inbound Calls) Freshers Or Experienced Language- Hindi, English , Marathi Qualification: 12th Pass Salary: 11k- 14k Same day Selection and Joining. Job location: Noida sector 16, A-51 Rozgar.com HR: RITU SAHU (9910092174) Interested Candidates shares the resume.

Posted 5 days ago

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HP NA (Hewlett-Packard NORTH America) / International Bpo
Teleperformance (TP)

0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Job Role: Customer Service Executive Voice Process (HP North America) Location: Thane West Qualification: Hsc Pass to Any Graduate Job Summary: This role involves providing customer service support for HP North America customers through voice-based interactions. The primary responsibility is to assist customers with technical troubleshooting of HP systems and ensure timely and effective resolution of their issues. Key Responsibilities: Handle inbound voice calls from HP North America customers Provide technical troubleshooting support for HP systems and products Deliver high-quality customer service and maintain service level standards Log and track customer interactions accurately Coordinat...

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Urgent Hiring For Internation Voice Process
Sutherland

0.0 - 5.0 years

Kochi

Work from Office

Roles & Responsibilities Handle international outbound and inbound calls with prospective clients professionally and confidently. Communicate clearly and attentively to understand client requirements. Utilize strong persuasion and convincing skills to promote services. Generate leads through cold calling for Sponsors and Exhibitors. Manage lead conversations effectively and ensure successful closures. Maintain accurate records of calls, leads, and follow-ups. Required Skills & Qualifications Excellent verbal and written communication skills in English (mandatory). Strong interpersonal and customer-handling skills. Good knowledge of customer support processes. Typing speed of 35 WPM with 90% ...

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International Voice Process Executive
Sutherland

0.0 - 1.0 years

Hyderabad

Work from Office

Hiring for International Voice process!!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills *Candidate should be excellent in verbal communication skills *Should have good verbal communication skills *Looking for typing speed of 35WPM 90% Accuracy *Good to have customer handling skills *Should have good knowledge on customer support *Graduates *Should be flexible to work from office and night shifts *Candidate should be in 25 kms of radius from work location NOTE: INTERVIEW LOCATION Sutherland Global Services Survey No- 1, 6, Uppal - Ra...

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Lead Generation Specialist ( US Process )
Sharda Consultancy Services

1.0 - 3.0 years

Noida, Delhi, Ghaziabad

On-site

Hiring: Lead Generation / Telemarketing Specialist Gurgaon | Both-side cabs | 5.5 days | US Process Requirements: 6+ months experience in lead generation/telemarketing (US calling). Strong communication, persuasion & negotiation skills. Good organizational skills & positive attitude. Role: Cold calling & email outreach Qualifying leads & setting appointments Updating lead database Follow-ups & reporting Drop your resume: 9643781096

Posted 6 days ago

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Sr Associate : Customer Support : Bangalore : 3.6 LPA : Grads and UG
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...

Posted 6 days ago

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Urgently Hiring For Customer Service - Gurugram
Policybazaar

0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

POINT OF CONTACT - HR NEETU MEHTA (7042547373) You can directly connect over the call or drop your cv on Whatsapp. Urgently hiring for Customer Service Profile - Gurgaon, Haryana About the job We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. Education Min Graduation Fresher and experience both can apply Ability to communicate effectively English, Hindi, Tamil, Telugu, Marathi, Kannada or Malayalam languages. Basic computer skills. What we offer - Amazing Work Environment Complete Day Shift 6 Days Working Salary 2.55 LPA to 4.00 LPA Shift Hours - 10 AM to 7 PM Good Progression for Career growt...

Posted 1 week ago

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International Sales Executive
Sharda Consultancy Services

1.0 - 5.0 years

Noida

On-site

We are hiring for International Inbound Sales (voice process) Location : Noida Salary upto 35000/- Minimum 1 year experience in international sales process is needed. Rotational off. Shift time 6 PM - 7 AM. Interested candidates can share their resume on 8770287647

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Customer Support Executive
Teleperformance (TP)

0.0 - 1.0 years

1 - 2 Lacs

Kolkata

Work from Office

Interested Candidates can connect to HR Sujan (Contact Number: - 9038477914) or candidates can directly send their cv at the given number . Email ID: - sujan.sarkar@teleperformancedibs.com Greetings Kolkata! TP welcomes you to be a part of our dynamic team! Domestic voice process, Inbound Location: Kolkata, Salt Lake sector v **FRESHERS ARE ENCOURAGED TO APPLY ** About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query. Responsibilities: Handling customer inquiries and reso...

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International Voice Process
Tech Mahindra

0.0 - 1.0 years

3 - 5 Lacs

Mumbai

Work from Office

TECH MAHINDRA - HIRING For Fresher International Voice Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Excellent communication skills can apply - Candidates with 0 -6 months of international voice process experience can Apply Selection Process: - HR Round - Voice & Accent Round - Ops Round Compensation: - Experienced Candidates: Up to3 LPA (depending on your last CTC and performance in the interview and ...

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Hiring For Canadian Voice Process
Tech Mahindra

1.0 - 2.0 years

1 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

TECH MAHINDRA - HIRING For Voice Process - Freshers and Experienced. Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with global customers. Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Excellent communication skills can apply - Freshers are also welc...

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International Customer Care Executive - Inbound Voice | Bengaluru
JobShop

0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, India's Largest BPO Recruitment Company HR Priyanka-9071306000 Location: Bellandur, Koramangala, Bommanahalli, Whitefield (Bengaluru) Shift: US/UK Shift (Evening/Night) CTC: 3.2-5 LPA + Night Allowance + Performance Incentives Job Role & Responsibilities: Handle inbound customer calls for the US process Resolve customer queries efficiently and professionally Update customer details and interactions in CRM systems Meet defined CSAT, AHT, and quality benchmarks Key Skills Required: Customer Support / Customer Service Inbound Voice Process Good communication skills in English Basic CRM knowledge and customer handling skills Experience: Freshers & Experien...

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International Voice Process Executive
Axis Services

0.0 - 1.0 years

0 - 2 Lacs

Hyderabad

Work from Office

*WE ARE HIRING IMMEDIATE JOINERS ONLY!* Hyderabad | Night Shifts | Cab Facility 1 International Voice Process Location : Nanakramguda, Hyderabad Employment : 3-Month Contract Eligibility : Freshers & Experienced Shift : Night Shift Working Days : 5 Days | 2 Rotational Week Offs Transport : One-way cab (within 25 km)CTC: 3.6 LPA Take Home : Approx. 21,000/month 2 International Semi-Voice (Banking Process) Location : Hyderabad Experience : Minimum 1 year in any banking process Education : UG / Graduates Shift : Night Shift Working Days : 5 Days | 2 Week Offs Transport : One-way cab Salary : Up to 5.25 LPA *Note: Recent company documents are mandatory* 3 Domestic Voice Process Location : Hydera...

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International Voice Process Executive
Axis Services

0.0 - 1.0 years

0 - 2 Lacs

Hyderabad

Work from Office

Hiring: International Technical Support (Voice) Location: Hyderabad Shift: Night Shift Transport: Two-way cab facility (within 35 KM) Working Days: 5 days/week (Saturday & Sunday off) Joining: Immediate joiners only Compensation Freshers: 3 LPA | 20,000 take-home 12+ months experience: 3.5 LPA | 24,000 take-home International Sales Experience: 4 LPA | 27,000 take-home Eligibility Education: Any Graduate / Undergraduate Experience: Minimum 1+ year in International Technical Support (Voice) Freshers considered (gap up to 2 years max) Role & Responsibilities Provide real-time technical support for hardware & software (e.g., printer configuration & troubleshooting) Handle inbound international v...

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Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

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Urgently Hiring Customer Service - Gurgaon (Telugu,Malyalam & Tamil)
Policybazaar

0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Urgently hiring for Customer Service Profile - Gurgaon, Haryana Language: Telugu, Malyalam, Tamil, Marathi & Kannada Whatsapp your resume to HR Nikita Jaiswal: 9773626804 Immediate Joiner Preffered (Apply only if you're available for face to face interview) About the job We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. Education Min Graduation Fresher and experience both can apply Ability to communicate effectively English, Hindi, Tamil, Telugu, Marathi, Kannada or Malayalam languages. Basic computer skills. What we offer - Amazing Work Environment Complete Day Shift 6 Days Working Salary 2.5...

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Urgent Hiring For Lead Generation - Voice Process / HSC / Upto 25K
Teleperformance (TP)

1.0 - 3.0 years

1 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

Process: Customer Support Executive - Lead Genetation Min. qualification: HSC pass Freshers / Exp. Both can Apply Excellent English is mandatory Salary: 25,000 – 28,000 inhand Immediate joiner required Fixed Day shift Required Candidate profile Qualification: HSC Pass to Any Graduate Address: Opp Maxus Mall, Bhayandar West Apply Now, For More Information, Contect: HR Rashi - 7030022509 Perks and benefits Career Growth Opportunities With High Salary

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Mega Walk-in Drive - International Voice process
Teleperformance (TP)

1.0 - 3.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Walk-in Drive Teleperformance Hyderabad is hiring for International Voice Process! 24/7 shifts with rotational week-offs Minimum 1 year of customer support in voice experience required Handle international customer queries and provide excellent service Opportunity to work with a global team Competitive salary and benefits Immediate Joiners only. Location: Hyderabad Roles & Responsibilities: Handle inbound/outbound customer calls Resolve customer queries/issues efficiently Provide product/service information Meet customer satisfaction targets Collaborate with team for process improvements. Interested Candidates can directly walk-in or can share your resume to below recruiter. Name : Madhu Pri...

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Hiring For International Voice Process
Sutherland

0.0 - 1.0 years

Chennai

Work from Office

Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by January. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts . Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floo...

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International customer support-voice/Semi voice/Non voice || 5.5 lpa
Axis Services

0.0 - 4.0 years

1 - 5 Lacs

Hyderabad

Work from Office

International Customer Support (Voice / Non-Voice/Semi Voice) Key Responsibilities Handle inbound and outbound interactions through voice, chat, and email. Resolve customer queries, complaints, and technical issues effectively. Ensure excellent customer experience with professional and empathetic communication. Provide accurate information regarding products, services, and policies. Maintain records and update CRM tools as per process guidelines. Eligibility Criteria Education: Intermediate / Graduate / Undergraduate (any discipline). Experience: Freshers with excellent communication skills are welcome. 1 year of international customer support experience preferred (voice/technical support/No...

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HSBC - Customer Service / Inbound Process / Sal Upto 26k Inhand
Teleperformance (TP)

0.0 - 3.0 years

1 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Process: HSBC - Customer Service + Cross Sales Graduate mandatory Min. 6+ months BPO Exp. C3-level Comm. Req. Day rotational shifts Shift window: 7:30 AM - 10:30 PM 2 rotational week-offs 26,000 Inhand | 32,000 CTC Required Candidate profile Qualification: Graduate Location: Thane Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7030024179 Perks and benefits Career Growth Opportunity !

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Voice Process - International | Growth + Incentives Salary Upto 50 TH
JobShop

0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from JobShop , India's Largest BPO Recruitment Company Customer Service Call HR Shaik Kulsum 7026022000 Loc : Kormangal and Whitefield Shift : US/UK | 5 -day week | CTC: 4 to 6.6 LPA + incentive 2 Way Cab Sat and Sun Fix Week End off Role: Handled inbound customer calls and resolved queries professionally. Provided accurate information and ensured customer satisfaction. Updated CRM systems with call details and resolutions. Achieved CSAT, AHT, and quality performance targets. Skills: English, Customer Care, Inbound, Outbound, Bengaluru Call HR Kulsum 7026022000- or 9964080000 - or 7090020000 WhatsApp for immediate response Or visit Jobshop.ai You Can also walkin Directly to JobShop...

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IGT Solution- Hiring For Customer Care / Inbound / Voice - Manyatha
JobShop

0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hiring for Customer Support Executives for International Airline (Immediate Joiners) Contact Sara 6360065554 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Sara 6360065554 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 5600...

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Marathi & Hindi | BPO Voice | 12th Pass | Fresher...Apply Now !
Credicus Business Services

0.0 - 3.0 years

1 - 3 Lacs

Pimpri-chinchwad, Pune

Work from Office

Profile- Domestic BPO Voice Process Fresher Experience work from office immediate joiner Salary : 12,000 - 16,000 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and c...

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Exploring Voice Process Jobs in India

The voice process job market in India is thriving, with a high demand for professionals who can handle customer interactions over the phone or through virtual communication channels. Companies across various industries, such as BPOs, ITES, e-commerce, and customer service, are actively hiring for voice process roles, offering competitive salaries and growth opportunities.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Delhi/NCR

Average Salary Range

The average salary range for voice process professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-8 lakhs per annum.

Career Path

In the voice process domain, a typical career path may involve roles such as Customer Support Executive, Team Leader, Operations Manager, and eventually progressing to Senior Manager or Director positions. Continuous learning and upskilling can help professionals advance their careers in this field.

Related Skills

Alongside voice process skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, customer service orientation, and proficiency in using CRM software and other relevant tools.

Interview Questions

  • How do you handle irate customers? (medium)
  • Can you explain the importance of active listening in a customer interaction? (basic)
  • How do you prioritize multiple customer requests simultaneously? (medium)
  • What strategies would you use to upsell a product or service to a customer? (medium)
  • How do you ensure data security and confidentiality during customer interactions? (basic)
  • Describe a challenging customer interaction you faced and how you resolved it. (medium)
  • How do you stay updated on product/service knowledge to provide accurate information to customers? (basic)
  • What metrics do you think are important to measure the success of a voice process team? (medium)
  • How would you handle a situation where a customer asks for a refund or compensation? (medium)
  • Can you explain the role of empathy in customer service? (basic)
  • Describe a time when you had to collaborate with a cross-functional team to resolve a customer issue. (medium)
  • How do you handle repetitive queries from customers without losing patience? (medium)
  • What steps would you take to de-escalate a tense customer interaction? (medium)
  • How do you ensure consistency in your communication tone and style across different customer interactions? (medium)
  • What do you think are the key qualities of a successful voice process professional? (basic)
  • How do you handle technical issues during a customer call? (medium)
  • Can you give an example of a time when you went above and beyond to exceed a customer's expectations? (medium)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • What role do you think technology plays in improving customer service experiences in a voice process setup? (basic)
  • Describe a time when you had to troubleshoot a customer's issue without immediate supervisor support. (medium)
  • How do you ensure compliance with regulatory requirements while interacting with customers? (medium)
  • Can you describe a situation where you had to handle a language barrier while assisting a customer? (medium)
  • How do you maintain your composure and professionalism during high-stress customer interactions? (medium)
  • What do you do to continuously improve your communication skills in a voice process role? (basic)

Closing Remark

As you navigate the voice process job market in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Prepare thoroughly, demonstrate your expertise, and apply confidently to land the voice process job of your dreams. Good luck!

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