15535 Voice Process Jobs

Job description Day Shift/Rotational Shifts/US Shift/Australian Shift 5 days a week.(2 days week off) 9 hours per day including 1 hour of break. 12th, Diploma or Graduate 18 to 40 Yrs Only Work From Office One round interview Same Day Offer letter We are hiring for International voice, non-voice and Email & Chat process. Designation: Customer Care Service/Senior Associate (Voice process/Chat process) Job Description: Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services. Follow standard processes and procedures. Redirect problems to appropriate resources. Mandatory skill sets to have: Excellent Verbal Communication skills. Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats. Should be able to answer servicing questions. Typing skills. Good Personality and discipline. Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock. Interested Candidates can share the resume to eandqconsultants@gmail.com or call us on 7406244554 / 9916811649 Kind Regards Hameed Ahmed Talent Acquisition Mobile: 7406244554 / 9916811649 E and Q Consultants

We are looking for telecaller /outbound sales Executive Need any International Sales experience is mandatory Salary between 15-40k take home US Shift / available Both side transport + cab + meal+ incentive Location -Delhi Ncr Nandini Parashar 9773634524

Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High School Diploma(10+2), HSC or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter. To Apply: Please Contact us (Monday to Saturday, 9 AM to 6 PM) Free Job Placement Assistance. White Horse Manpower: Get placed in Fortune 500 companies. Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051. Contact Numbers: 9342431049 / 8151030036.

Hiring AR Caller / Sr. AR Caller US Healthcare Greetings from Starworth Global Solutions!!! Locations: Trichy | Chennai | Bangalore Experience: 1 to 5 Years Salary: Up to 40,000 (Based on experience & skillset) Shift: Night Shift (Mandatory) Role Requirements: Minimum 1 year of experience in AR Calling / Denial Management Must have worked in US Healthcare (voice process) Excellent communication skills Strong knowledge in Accounts Receivable, Denial Management & A/R fundamentals Willing to work in night shifts only Note: Freshers are not eligible for this role. Interested Contact Geetha S Call/WhatsApp: 9344502340

MNC hiring for voice / chat process Walking Mega Drive~ One Day Selection Process Salary: Up to 25000 (in-hand) Qualification: Must have completed a graduation Experience: Fresher/Experienced both can apply Requirement: Excellent communication skills in English Work Schedule: 6 Days of Working Location: Sec-60, Noida Interview: Walkin Only individuals who can join immediately will be considered. If you would like to apply, please send your CV I would appreciate any leads or suggestions. Hr MANSI - +91 99104 26900

Position: Life Insurance Voice Process Retention & Renewal (Outbound) Roles & Responsibilities: Proactively reach out to existing policyholders to ensure timely policy renewals and retention. Educate customers about the benefits of renewing their life insurance policies and address any objections or concerns they may have. Provide accurate information regarding policy terms, premium amounts, due dates, and renewal procedures. Persuade and convince customers to continue with their existing policies or upgrade them based on their needs. Record all customer interactions accurately in the system and ensure proper follow-up where necessary. Maintain a high level of customer service by addressing queries and resolving complaints professionally. Achieve assigned renewal and retention targets on a monthly basis. Coordinate with internal departments for smooth policy processing and customer satisfaction. Adhere to quality assurance guidelines and compliance standards set by the company and regulatory authorities.

Minimum 1 Year Experience in Travel Sales (french) Excellent communication & sales skills Job Details: Shift: Rotational Working Days: 5.5 Days/Week Salary: Up to 55,000 INR Call Recruiter - FATIMA - 9990683423

Key Responsibilities Reach out to business prospects through outbound calls, presenting BDS Legal Services. Identify and connect with decision-makers and effectively communicate how BDS Legal Services addresses their specific business requirements. Generate interest and schedule appointment with Legal Advisor. Maintain accurate records of calls, lead status, and appointments scheduled in the CRM or Excel. Ensure high-quality data collection, verification, and communication throughout. Follow call scripts and adapt naturally based on the flow of conversation. Coordinate regularly with the senior team members to ensure a seamless handover of qualified leads. Requirements Excellent communication skills in English. Confidence in making outbound calls and engaging clients. Basic understanding of legal documentation is a plus (not mandatory).

The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. Customer Service Associate Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with customers through phones. Acknowledging and resolving customer complaints. Knowing our properties and services we provide inside and out so that you can answer questions. Processing applications, and requests. Keeping records of customer interactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Provide accurate, valid, and complete information by using the right method. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. direct requests and unresolved issues to the designated resource communicate and coordinate with internal departments Follow communication procedures, guidelines, and policies Customer Service Associate Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. knowledge of customer service principles and practice Key Skills and Competencies Personal skills & listening skills communication skills- verbal and written problem analysis and problem-solving attention to detail and accuracy customer service orientation Role & responsibilities - Rotational Shifts with 2 Rotational Week off

Customer Relationship Officer Kochi Experience: 03 years | Salary: Up to ?22,000/month We are hiring Customer Relationship Officers to manage client interactions, resolve queries, and ensure customer satisfaction. The ideal candidate should have strong communication skills and a customer-centric attitude. Responsibilities: Handle inbound/outbound customer calls and queries Maintain positive relationships with clients Coordinate with internal teams for issue resolution Keep records of customer interactions and feedback Requirements: 03 years of experience in customer service or related roles Excellent communication and interpersonal skills Basic computer knowledge Freshers are welcome

We are seeking an experienced and motivated Telesales Agent with a strong background in two-wheeler loan sales . The ideal candidate will have at least 3 years of proven experience in telecalling and loan conversion, with deep knowledge of loan products, customer handling, and sales strategies. Key Responsibilities: Make outbound calls to potential customers to promote and sell two-wheeler loan products. Explain product features, eligibility, documentation, interest rates, and repayment terms. Follow up with leads and ensure timely conversion and disbursement. Maintain a high level of product knowledge and stay updated on loan policies and market trends. Coordinate with field sales teams, dealer partners, and back-office for lead closures. Ensure daily, weekly, and monthly sales targets are met or exceeded. Accurately update CRM systems and maintain detailed records of customer interactions. Handle customer queries, objections, and escalations professionally. Requirements: Minimum 3 years of telesales experience , specifically in two-wheeler loan sales . Excellent communication and persuasive skills in English, Hindi, Kannada, Telegu, Tamil (Any 2) Strong customer orientation and problem-solving ability. Proven track record of meeting or exceeding sales targets. Knowledge of loan lifecycle, credit evaluation, and basic finance terms. Familiarity with CRM tools and MS Office. Graduation in any discipline; additional certifications in sales/finance is a plus. Preferred Attributes: Self-motivated, result-driven, and disciplined. Comfortable working in a target-driven environment. Prior experience working with NBFCs or banks preferred. Salary: As per industry standards Incentives: Performance-based incentives available. Disclaimer: This job description is intended to outline the general nature and key responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. The responsibilities and qualifications described may be subject to change, and other duties may be assigned as needed. Employment is at-will, meaning the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice. Data Utilization Disclaimer: By applying for this position, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.

Job Description: The Calling Executive will be responsible for making outbound calls to potential or existing customers to provide information, promote products or services, and assist with inquiries. This role involves updating the complete process of filling complaints at insurance ombudsman. Responsibilities: Outbound Calling: Make outbound calls to customers, follow scripts, engage with them professionally to udpate the complete process of filling complaints at insurance ombudsman. Customer Engagement: Build rapport, answer customer questions, and assist with concerns or escalate issues as needed. Data Management & Reporting: Update customer information, track performance metrics, and prepare reports on call outcomes and customer feedback. Continuous Improvement: Stay updated on products and procedures, participate in training, and provide feedback to enhance scripts and processes. Key Requirements: Excellent communication skills, both verbal and written. Strong persuasion and negotiation skills. Ability to handle rejection and remain positive on calls. Good time-management and organizational skills. Proficient in using computers, including basic knowledge of Microsoft Office (Excel, Word) and CRM systems.

GREETINGS FROM PERSONAL NETWORK !!!! TOP US MULTINTIONAL COMPANY @ Marthalli, BANGALORE IS LOOKINGOUT FOR Healthcare Professional FOT THEIR International Voice Health Care PROCESS. REQUIREMENTS :- POST :- CUSTOMER SUPPORT - HEALTHCARE PROCESS :- VOICE - INTERNATIONAL QUAL :- Graduates / BE / MCA EXP :- 1 to 4 Years SALARY :- 5 LAKH Location :- BANGALORE Shift :- US Shift / ROTATIONAL SHIFT CAB :- 2 WAY FOOD :- AVAILABLE Contact Tinna @ 76192 81864 RAJ @ 98451 62196 Anu @ 98450 43512 Best Wishes - Personal Network

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Hi We are looking for Customer Support Executive - Sports Process Are you a sports enthusiast with excellent written communication skills We are hiring for a Customer Support Executive to join our team for an exciting Sports Process! This is a fantastic opportunity for freshers and experienced professionals to kick-start or grow their career in customer service. About the Role As a Customer Support Executive, you will be responsible for resolving customer queries through email and chat. This is a non-voice role where your strong written communication skills will be key to providing exceptional support. Your main responsibilities will include: Responding to customer inquiries and resolving issues via email and chat. Maintaining a high level of professionalism and customer satisfaction. Ensuring all communications are clear, accurate, and timely. Working collaboratively with the team to meet performance goals. Required Skills & Qualifications Experience: Minimum 0 to 2 years in a customer support role. Freshers are welcome to apply. Education: Under-Graduate, Any Graduate, or Any Post-Graduate. Communication: Excellent written communication skills in English are a must. Typing Speed: A typing speed of at least 30 words per minute with 85% accuracy is required. Basic Knowledge: Understanding of customer support roles and responsibilities is essential. Salary & Work Details Salary (Annual CTC): Freshers: INR 2.7 LPA Experienced (up to 2 years): INR 3.2 LPA Shift: Fixed day shift. Weekly Offs: Two rotational days off per week. Location: Electronic City Phase 2, Bangalore. Transport: No transport facility will be provided. Selection Process The selection process includes the following rounds: 1. RMG Screening 2. Written Non-voice Versant Test (focus on typing speed and accuracy) 3. Manual Written Test (scenario-based) 4. Operations (Ops) Round How to Apply: If you are a motivated and detail-oriented professional seeking a challenging and rewarding career, we encourage you to apply. Please send your updated resume to [hr@transformplus.in] or via WhatsApp to [HR karthika- 7304056519].

Job Title: Customer Experience Agent Voice Process Location: Bellandur, Bangalore (RMZ Eco Space, Pritech Park) Shift: US Shift (Night Shift, Rotational Offs) Salary: 20,000 25,000 per month (Based on experience & interview) Experience: 0.6 2 years (Freshers with good communication may apply) Education: Minimum 10+2 (Higher Secondary) Job Description We are looking for enthusiastic and customer-focused professionals for a Voice Process (Customer Experience role) at a reputed BPO in Bangalore. Responsibilities: Handle inbound customer calls and resolve queries Provide accurate information related to products, services, billing, and accounts Process orders, returns, and payment transactions Escalate unresolved issues as needed Maintain records of customer interactions Deliver excellent service with patience and empathy Key Skills Required: Excellent spoken English communication Customer-first attitude with strong problem-solving skills Ability to stay calm under pressure and handle multiple tasks Familiarity with desktop/computer systems Willingness to work night shifts and rotational offs Perks: Fixed salary with night shift allowance Friendly and supportive team culture Career growth in a global BPO environment How to Apply: Send your resume to: richa.aaishsolutions@gmail.com Call/WhatsApp: 9771324321

Role & responsibilities Candidates who are willing to work in Voice Process. Preferred candidate profile Need full time graduates only, from the batch of 2023 - 2024 Flexible to work from office & Night shift Candidate should have all the semester marksheets including provisional certificate

What Youll Do: Perform data entry and conduct research using various systems and tracking tools. Use your knowledge of processes to identify, assess, and resolve issues during customer calls. Handle both standard and non-standard problems efficiently. Seek advice and escalate issues when tasks go beyond your scope. Provide excellent customer support by resolving issues with care and professionalism. What We're Looking For: Graduation is mandatory. Strong communication skills (both written and verbal). Passion for helping customers and resolving issues.

You will be working with HReSource Consultants, a prominent partner in manpower resourcing since 2006, collaborating with renowned global companies like Cognizant, Mphasis, and Capgemini. The company focuses on enhancing the delivery team, employing technology and efficient workflow management practices, and offering innovative resourcing solutions using tools such as Hirecraft and Searcher. HReSource is the preferred partner for leading organizations like Cognizant, Capgemini, Tech Mahindra, SAP India, Accenture, Nomura, Mphasis, and more. You will be associated with Cognizant and the job location will be in Gurgaon, with the option of working from the office round the clock. This is a full-time position requiring 3-10 years of experience in QA Google Ads/Digital Marketing. Good communication skills are essential for this role. Your responsibilities will include auditing calls/emails/chat (live, recorded & remote) and scoring them based on defined audit forms, documenting the audited interactions, meeting audit targets within timelines, providing structured feedback to improve individual and team performance, assessing new hires post-training, reviewing training materials, sending reports to stakeholders, ensuring quality and compliance, maintaining productivity, participating in calibration sessions, monitoring quality records, and escalating anomalies when necessary. The ideal candidate should have over 3 years of experience in Digital Marketing/Google Ads, exposure to BPO/Call Centre environment, and a good understanding of quality audit processes in voice and non-voice processes. YB/GB certification is preferred. Key job functions include working in 24*7 shifts, enhancing and maintaining transaction quality, collaborating with operations and team leaders to improve quality scores, following standardized policies and procedures, interacting with clients and operations heads, and adhering to compliance guidelines. For further information or queries, you can contact Jaspreet Kaur from the HReSource team at 6307745803 or email at jaspreet@hresource.co.in. Dr. Saurabh Garg, Director at HRESOURCE, can be reached at 9810339608.,

Position Title: Customer Experience Agent (CEA) Roles and responsibility: Answering customer inquiries: Responding to questions about products, services, pricing, and company policies. Resolving customer issues and complaints: Addressing customer concerns and finding appropriate solutions. Providing information about products and services: Offering details about product features, benefits, and availability. Taking orders and processing payments: Handling customer orders and transactions, including billing and payment processing. Managing customer accounts: Making necessary changes to customer accounts and providing account information. Handling returns and exchanges: Processing returns and exchanges for products or services. Escalating issues to appropriate departments: Referring customers to supervisors or other specialized teams when necessary

Position Overview We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional customer service and are looking to grow their careers in a fast-paced environment. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring a positive experience. With an annual salary of 3,50,000 , this full-time position offers a fantastic opportunity to develop your skills in customer care. Key Responsibilities Provide outstanding customer support through various channels including inbound and outbound calls. Assist customers with inquiries, complaints, and requests, ensuring timely resolution. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback accurately in the system. Collaborate with team members to improve service delivery and customer satisfaction. Participate in training sessions to enhance product knowledge and customer service skills. Adhere to company policies and procedures while maintaining confidentiality. Qualifications We are looking for candidates who meet the following criteria: 0 to 3 years of experience in customer support or a related field. Strong communication skills, both verbal and written. Ability to handle customer inquiries with patience and professionalism. Familiarity with voice processes in both international and domestic BPO settings is a plus. Proficient in using computers and customer support software. Willingness to work in a rotating schedule and on-site in locations such as Noida, Thane, Mumbai City, or Bangalore. Team player with a positive attitude and a desire to learn and grow. We have 10 positions open for this role, and we encourage all qualified candidates to apply. Join us in delivering exceptional customer experiences and be a part of our success story!

Job Title: Customer Support Executive International Voice Process (Night Shift) Experience: Minimum 1 year (in International Voice Process preferred) Location:Electronic city/ Bommnahalli , Bangalore Shift Timing: Night Shift (US/UK Timings) Educational Qualification: Undergraduate / Graduate Language Requirement: Excellent verbal and written communication in English Job Description: We are hiring experienced Customer Support Executives for our International Voice Process. The role involves handling customer queries and issues via phone calls for global clients, ensuring excellent customer satisfaction and first-call resolution. Key Responsibilities: Handle inbound and outbound customer calls for international clients. Resolve queries related to products, services, or orders in a timely and professional manner. Maintain accurate records of customer interactions and follow-up as necessary. Ensure adherence to quality and compliance guidelines. Work closely with the team leader and escalate issues when required. Required Skills: Minimum 1 year of experience in an International Voice Process is mandatory. Excellent English communication skills (spoken and written). Ability to handle pressure and multitask in a fast-paced environment. Strong problem-solving and interpersonal skills. Willingness to work in night shifts. Qualifications: Undergraduate or Graduate in any stream. Immediate joiners preferred. Perks and Benefits: Competitive salary and performance-based incentives Night shift allowances Cab facilities (as per company policy) Opportunity to work with global clients and grow within the organization

Dear Candidates, We are looking Quality Analyst in Gurugram Salary upto 35k Job Description Excellent Communications skills Candidates must have experience in international sales/collections process If u interested call Ruchika @9650997623

Hello Team, Hiring update for the month of July-25 *C1B -* First party collections for a renowned bank in USA. Requirement - 50 Batch date - 4 th August Salary range : no collections exp - 22k to 35k With collections exp - upto 38k Rotational week offs (twice in a week) Transport provided for drop only and centralised pick up. Perks - unlimited incentives *(TPC) (Third Party Collection)* Third party collections for Gyms and health and fitness chains. Requirement - 30 Batch Date - 6th August Qualification: SSC + Minimum 2 Years of US International Experience Mandatory HSC/Grad + 1 Year US International Experience Mandatory NOTE: Need candidates with *US SALES/RETENTIONS/COLLECTIONS background only* *Recent experience should be US international bpo* 5 Days Working Saturday & Sunday fixed off (Any 1 Saturday Working) Rounds of Interview : HR & OPS Max Age : 43 Max Package : Non collections experience- upto 35K & Collections experience upto 40K (Depending on last drawn) SHIFT TIMINGS : 6:30 pm- 3:30 am For more details contact Maitri- 9372883788

Hiring Now: Inbound Sales Agents US Process (Voice) Company: Apoyo We are hiring experienced professionals for our US Inbound Sales Process (International Voice Router Support). Job Role: Handling inbound sales calls for routers and Orbi devices Non-technical sales/support (Pure sales process) Eligibility: Minimum 1 year of experience in any international voice process Candidates with experience in US/UK/Australian sales processes preferred Salary: Up to 35,000/month Benefits: Cab facility for all female candidates Cab/allowance for male candidates (within 20 km radius, subject to availability) Rotational shifts Apply Now: Send your resume to hrconsultancy641@gmail.com Contact: 7011890554