15540 Voice Process Jobs - Page 6

Role & responsibilities Hiring for Domestic Voice Process || 14k Take Home || Freshers || Hindi + English || Process: Voice process Required: Qualification: Intermediate / Graduation. *Freshers* Good knowledge in to resolve the concerns of the customers through voice Strong communication and interpersonal skills Package :- 14K Take Home Day Shifts 6days working 1 Rotational off Benefits: 2 Way cab Immediate joiner Location: Hyderabad Interview (Walk-in): Hr, Assesment, Ops. If Interested do share your resumes and references to below: Mobile no: 9030460125 Thank you for your interest, Sanika.

Hiring freshers || DAYSHIFT || 2 Way Cab || Customer Support (Voice) Process INTERESTED? Contact HR Nandini: 9603914820 FILL THE FORM : https://forms.gle/KFHo5o9UH4hSeRea9 Location: Pocharam, Hyderabad Shift: Day Rotational (Between 8 AM 8 PM) Work Days: 6 Days a Week | 1 Rotational Week Off Cab Facility: 2-Way Transport (within 35 KM radius) Role: Customer Support Executive (Voice) Process: (Inbound & Outbound Voice Support) Qualification: Undergraduates / Graduates Experience: Freshers Languages Required: Fluent English & Hindi Salary Package: 14,000/- Take Home Attractive Incentives Based on Performance Job Responsibilities: Handle inbound/outbound customer calls professionally Understand customer requirements and provide accurate solutions Resolve queries by researching and escalating when needed Ensure transactions and customer interactions are completed efficiently INTERESTED? Contact HR Nandini: 9603914820 FILL THE FORM : https://forms.gle/KFHo5o9UH4hSeRea9 Immediate Joiners Preferred | Limited Positions Available!

*Graduation is must *International voice *customer support *min 6 months exp into any international voice is fine *sal-4.5LPA *immediate joinee *night shift *5days/2daysoff *2 way cab *work from office *chennai jeevitha hr-9940812026/8925733223 Required Candidate profile looking for candidate into any international voice experience like banking voice international,healthcare ar caller voice, customer support voice technical support voice any international process

||Hiring for Customer Support Voice Process(Domestic)|| Hyderabad || On-site Work Mode || Qualification: Inter/Graduation Completely Freshers Package-14k Take home Work From office 2 way Cab (32 KM) Point Pick up to Point Drop Shift & week offs: Day Shift Shift Timings: 8 AM- 8PM - 6 days working Interview Rounds: Screening Assessment Manager Role & responsibilities work location: Hyderabad Immediate joining Interested? Send your updated resume to HR Sushmitha on WhatsApp WhatsApp: 9346567762 Refer your friends or colleagues looking for a change! Lets grow together

Process:- Sales Executive – SBI General Insurance - Shift Timing: 9:30 AM – 6:30 PM - Week Off: Sunday (Fixed) - Qualificationin: 12th Pass - Good English communication - Minimum 6 months of sales experience - Salary: 16K In-Hand Required Candidate profile Qualification:- HSC Pass to Any Graduate Location: Ghansoli, Navi Mumbai Contact to Apply: HR Namrata:- +91 86248 68754 (WhatsApp or Call)

Responsibilities: * Make outbound calls to generate leads * Handle incoming customer queries via phone * Provide exceptional customer service over the phone * Meet daily/weekly call targets Over time allowance House rent allowance Performance bonus Referral bonus Job/soft skill training

Hello Folks, We are hiring for technical support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for Customer support with Movate . Looking for candidates with excellent communication skill for Customer support role. Interested candidates can drop your resume to this number or email your resume. Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913530 Minionkeerthana.Gnanaselvan@movate.com Job Role and responsibilities Candidate would be responsible for handling customer calls and troubleshooting technical issues related to network Devices. Ensure resolution provided in the first interaction with the customer. Candidate should be flexible with 24/7. Candidate should be excellent in English communication. Any experience who are willing to work with technical process can also apply. Experience with technical voice will be preferable. International voice experience will be more preferable. Required Candidate profile CTC Role / Designation - Technical support Candidate would be responsible for handling customer calls. Will coordinate international clients for troubleshooting technical issues. Ensure resolution provided in the first interaction with the customer. Qualification must be 10+12+UG/PG with experience can be required. Perks and Benefits Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational)

Fixed US Shift 5 days working (Fixed Sat-Sun Off) Work mode: On-site Salary: Freshers (23K CTC) Relevant Experienced (Upto 35K CTC) Increment after 3 to 4 months Retention Bonus after 1 year (25K CTC)

Hiring: Customer Support Executive for Voice process Position Details: Function: Customer Support Executive Industry: Banking Employment Type: Direct Employment Work Location: Tidel Park, Pattabiram, Chennai Work Mode: On-site Work Days: 6 Days Working (Rotational 1 Weekly Off) Shifts: 24/7 Rotational Shifts Expertise Required: Experience in Inbound & Outbound Calling Handling Welcome Calls , Renewal Calls , and Customer Service Queries Excellent communication in English + Hindi Eligibility Criteria: Education: Graduation is Mandatory Experience: Minimum 6 months - 2 years in customer service preferred Interested Candidates reach out to me Zoya@livecjobs.com 7995575019

About Client Hiring for One of the Top most Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10 + 2 OR Graduates Experience : 1+ years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 3.5 LPA (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Shivani HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 9980437755 darini@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

About Client Hiring for One of the Topmost Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10 + 2 OR Graduates Experience : 1+ years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 4 Lpa (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445/Whatsapp @8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Customer Support Location : Hyderabad Commute Support : 2-Way Cab Facility (within 35 km) Job Type Full-Time Day Shift 6 Working Days 1 Weekly Rotational Off Salary 14,000 (Take Home) Attractive Incentives Eligibility Education: Undergraduates / Graduates (Any stream) Experience: Freshers & Experienced welcome Languages: Hindi & English Mandatory Key Responsibilities Handle inbound & outbound voice calls Resolve customer queries efficiently Ensure high customer satisfaction Benefits Fixed Day Shifts (No Night Shifts) 2-Way Cab Facility (within 35 km) Performance-based incentives Growth opportunities Contact Name : M. Nandini Contact : 9154219402 Email : nandinihraxis@gmail.com

We are seeking an experienced Trainer with a strong background in US Healthcare processes and contact center operations. The ideal candidate will be responsible for delivering high-impact training programs to new hires and existing employees, ensuring readiness for client interactions and operational excellence. Key Responsibilities: Deliver training sessions on US Healthcare processes including Claims, billing, eligibility, and customer service protocols. Facilitate onboarding and nesting programs for new hires in a contact center setup. Collaborate with operations, quality, and client teams to ensure training alignment with business goals. Conduct refresher and upskilling sessions for existing staff based on performance and process updates. Maintain training effectiveness through assessments, feedback, and continuous improvement. Support process transitions and updates through timely training interventions. Create and update training materials, SOPs, and e-learning content. Participate in calibration sessions with QA and client teams. Provide floor support and troubleshoot process-related queries post-training. Eligibility Criteria: Minimum 1-2 years of experience in training roles within US Healthcare contact center operations. Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com

CUSTOMER SUPPORT - Day Shifts || Voice process || Hindi and English Speaking || Hyd || Job Title: Customer Support Voice Location: Hyderabad Experience: (Freshers Welcome) Salary: 14000 take home + incentives Job Highlights: Voice Process Shift: Day Shifts - 6 Days Working (1 Rotational Week Off) Excellent English and Hindi Communication Skills Required Undergradutaes / Graduates Hiring Process: 1. HR ROUND 2. AMCAT Round 3. Operations Round Interested? Share your updated resume via WhatsApp to: Lavanya - 9063062913 or else share your cv to Email id : lavanya05.axisservices@gmail.com Refer your friends & colleagues too!

Job description Requirements: Good English communication Benefits: 5.5 working days (Half day on Saturday) Shift timing: 7:00 AM 3:30 PM Both Side Cab allowance Attractive salary with incentive NO Night Shift Positive and Supportive environment Performance bonus

Job Title: Customer Retention Executive Airtel Process Process: Retention (Airtel) Location: Ghansoli / Mahape, Navi Mumbai Job Description: We are hiring enthusiastic and customer-focused individuals for the Airtel Retention Process. The ideal candidate should have average to good English communication skills and a strong willingness to engage with customers. This role involves handling customer retention queries and providing effective solutions to retain existing customers. Key Responsibilities: Handle outbound/inbound customer calls related to retention. Address and resolve customer concerns to ensure continued service. Convince customers to continue using Airtel services by highlighting benefits and solutions. Maintain records of customer interactions and follow-ups. Achieve daily and weekly targets as defined by the operations team. Requirements: Education: Minimum HSC (12th pass) Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred) Communication: Average to Good English communication skills Job Details: Salary: Upto 16K inhand Shifts: Day Rotational Shifts Week Off: Rotational Off Interview Rounds: HR Round Operations Round Work Location: Ghansoli / Mahape, Navi Mumbai Why Join Us? Work with one of India's top telecom brands Airtel Friendly and professional work environment Great opportunity to begin or grow your career in BPO/Telecom sector Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754

Experience: Minimum 1 to 3 Years Experience in a USA/UK-Based Call Center Key Responsibilities: 1. Answer Incoming Calls: o Professionally and efficiently handle incoming customer calls, addressing inquiries and providing appropriate solutions. o Ensure each customer interaction is handled promptly and courteously. 2. Provide Information & Support: o Assist customers by providing accurate product/service details, troubleshooting issues, and offering solutions based on company guidelines. o Ensure customers fully understand the services/products they are inquiring about. 3. Follow Call Scripts & Policies: o Adhere to predefined call scripts and company policies to ensure consistency and compliance during calls. o Ensure all customer interactions are in line with the companys standards and regulations. 4. Resolve Customer Issues: o Address customer concerns promptly and professionally, providing resolutions or escalating issues to appropriate departments when necessary. o Follow through to ensure customer satisfaction with the resolution process. 5. Maintain Call Quality: o Ensure clear, concise, and positive communication with every customer. o Practice active listening to understand the customer's needs and provide tailored support, maintaining a high level of professionalism at all times. 6. Update Customer Records: o Accurately log customer call details, including inquiries, issues, and resolutions, in CRM software to ensure records are up-to-date. o Maintain detailed and accurate customer records for future reference and follow-up. 7. Meet Performance Targets: o Consistently meet or exceed Key Performance Indicators (KPIs) such as Average Handle Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT) to contribute to team and company goals. o Ensure efficiency without compromising the quality of service provided to customers. 8. Collaborate with Team: o Share feedback with colleagues and team leads to improve customer service processes. o Offer support to team members when necessary, fostering a cooperative and productive team environment. Requirements: Minimum 1 to 3 years of experience as a Call Receiving Agent or in a similar customer service role in a USA/UK-based inbound call center. Strong communication skills, with the ability to speak clearly and professionally. Ability to follow call scripts, policies, and procedures effectively. Excellent problem-solving skills and the ability to resolve customer issues efficiently. Proficient in using CRM software to log and manage customer interactions. Ability to meet or exceed KPIs such as AHT, FCR, and CSAT. Positive attitude, strong work ethic, and a passion for providing excellent customer service. Strong attention to detail and ability to work under pressure in a fast-paced environment. Preferred Qualifications: Previous experience in the USA/UK-based inbound call center environment. Familiarity with call center software and technology. Ability to work independently and as part of a team.

Responsibilities: * Cold call leads, close deals * Meet sales targets through outbound calls * Generate sales through telemarketing * Upsell products over phone * Follow sales process & upsell opportunities Sales incentives Performance bonus

Participate in and/or lead calibration sessions with Client partners, Trainers/Subject Matter Experts, Team Leaders and other Quality Analysts to ensure consistency in scoring and feedback delivery Generate regular quality performance reports (e.g., daily, weekly, monthly) highlighting key trends, areas of concern, and opportunities for improvement. Ensure agent adherence to all company policies, procedures, regulatory guidelines (e.g., CMS regulations for Medicare), and client-specific requirements and escalate potential compliance risks based on audit findings. Assess the overall member experience and identify opportunities to improve caller satisfaction. Participate in performance review discussions with Operations where quality data is relevant and offer support agent performance improvement initiatives. Strong Healthcare Background (Non-negotiable): In-depth knowledge of US healthcare , Medicare , Medicaid, ACA, and/or private health insurance plans, benefits, and terminology. Comprehensive understanding of healthcare regulations including HIPAA, CMS guidelines, and state-specific privacy laws. Demonstrated Expertise in Quality Assurance: Proven experience in conducting comprehensive call/interaction monitoring and audits. Strong analytical skills with the ability to interpret complex data, identify trends, and pinpoint root causes of quality issues. Proficiency in developing and implementing effective quality improvement plans. Experience in generating reports using Excel or other platforms Ability to lead and participate in calibration sessions to ensure consistency and objectivity. Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com

Looking for good communication skills candidates for Top BPOs in Ahmedabad- Minimum qualification 12th Passed Flxible for any shifts (night shifts) .Excellent Communication Skills in Hindi and basic English Call us @ 9561037508 Diksha HR Required Candidate profile Direct Walkins Immediate joiners Flexible for night shifts

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha:- 9763458943 (Call and What's app) Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

Designation :- Customer Care Service ** Graduate Freshers can apply ** Female candidates are preferred Location : Jaipur Sikar Road Job Description : Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Interested candidates can share their Resumes on kiran.kumari@aavas.in calling number - 9773338165

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Location:- Turbhe, Navi Mumbai Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

Greetings from [24]7.ai India. Openings for International voice Contact Hr :8147753262- Registration code - ARC 106 Designation: Associate and Senior Associate Handle inbound and outbound calls Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from office only Night shifts (US/ Australian) only No general day shifts Kindly drop your resume if your Interested on WhatsApp 8147753262

Dear candidates, We are Hiring for customer service profile for blended/voice/chat process. ********All companies are certified as Great Place to work********** ********All companies are certified as Great Place to work********** ********All companies are certified as Great Place to work********** Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5.5 LPA. Roles and Responsibilities Provide customer support through chat, Email or Call responding to customer inquiries and resolving issues in a timely manner. Utilize strong communication skills to build rapport with customers and understand their needs. Work on international Blended processes for clients based in various countries such as UK, US, Canada, Australia, New Zealand, etc. Handle multiple chats simultaneously while maintaining accuracy and efficiency. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile Minimum 6month - 3 year of experience in BPO or call center environment. Strong English language proficiency (written & spoken). Ability to work flexible shifts including rotational shifts. Proficiency in handling international Blended processes for multiple geographies. Locations: Chhatarpur Delhi Eligibility : Candidate must be Graduate & must have Degree or at least all Semester Mark sheets. Any graduate Perks & Benefits: Days Shifts 5 days working Incentives Insurance ( Health & Medical & accidental ) Job Security Contact us: You can call any of our recruiter for more information on these profile. Sukhpreet - 9211238746 Note we are looking for immediate joiners only, in case of relocation case we can maximum give you 1 week for relocation. You can get you offer in same day