15543 Voice Process Jobs - Page 9

Resolve customer queries over calls/ chat Must be patience on call & calm mindset Maintain a good relationship with the customers Responding to customer queries in timely manner pitch our product or services Call/ WhatsApp HR Preeti 8532072160 Required Candidate profile Excellent command over English communication plus point experinced in sales or insurance Immediate joiners only Freshers/Grad/UG can also apply Regional telesales for (Tamil, Malayalam, Kannad)

Walkin Interview Voice/Non voice/Semi Voice UG freshers also can apply Immediate joiners only 5 days work 2 week off Cab available US rotational shift & Off Immediate joining Call :HR Prathiksha @ 9901192053 (call or whatsapp)

Job description Hiring for Voice Bpo UG freshers can apply International & Domestic Voice Immediate joiners only 5 days work 2 week off Cab available For More Details Call :HR Prathiksha @ 9901192053 (call or whatsapp)

Seeking Service Desk Analyst for support, troubleshooting, and customer service. Good understanding & problem-solving skills required. Basic knowledge of Computing, Networking Required Dial HR Recruiter: Puja - 9065410298 Gulnaz - 9334062188 Required Candidate profile Graduation in any trade with basic communication skill English. Min 50 % passing in all academic. Problem-Solving and Analytical Skills Required Communication and Soft skill Required Apply now!

-Handling Inbound And Outbound calls -Calling the candidates and scheduling the interviews -Freshers/Exp both can apply -Male/Female Candidates can apply -Full Time:12.00 PM to 8:30PM -Salary: 12k To 18k CTC Note:- Graduation mandatory ! Required Candidate profile Qualification: HSC And Above Job Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 More Details Call OR WhatsApp HR Shubham:- 9158966430 Perks and benefits Quaterly apprisal And Huge Incentives

Hiring for Voice Bpo UG freshers and experience can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available sal upto - 5.5 lpa +variables For More Details Call :HR Kowsalya @9880947912 (Call or whatsapp )

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

*Hiring for Voice Process* *process: voice process Qualification : Graduation Experience : 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills * Package :- Max upto 3 LPA shift : Rotational Shift 5 days working 2 Rotational offs *Benefits:* No cab only immediate joiner * Location : Ranigunj* *Interview (Walk-in ) : Hr ,Assessment, Ops round.* IF Anyone Interested can Drop ,resume to my Whatsaap : 8125336049 Teena Recruiter

URGENT HIRING: Axis Bank Customer Service / Cross Sales Process Location: Dombivli, Maharashtra Roles & Responsibilities: Handle inbound and outbound calls related to Axis Bank customers Resolve queries related to banking products, services, and transactions Pitch banking services and cross-sell financial products (only in cross-sales process) Maintain call quality and ensure customer satisfaction Record and update customer information accurately in the system Eligibility Criteria: Minimum Qualification: HSC (12th Pass) Graduates can apply (if not pursuing further studies) Freshers are welcome No experience required Age Limit: 18 -30 years Salary Up To :- 16,000/- (in-hand) + Unllimited Incentives Shift Timings: Rotational shifts between 8:00 AM 8:00 PM (9-hour working shift) Weekly Off: 1 rotational week off Skills Required: Good communication skills in Hindi and/or Marathi Basic understanding of English preferred Problem-solving attitude with a customer-first approach Ability to work under pressure and in a target-driven environment (for cross-sales) Interested? Apply Now! Call or WhatsApp your resume to: HR Pratiksha :- 8698488197 Or Email at : pratiksha.shirtode@credicus.co Walk-in Interviews also available! Ask for the venue and timing.

Position:- Marathi Hindi Bpo telecaller Voice Process Department:- Customer care, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 10,700 + 1500 (bonus 3 month ) = 12,200 + Unlimited incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How To Apply..? Contact Information HR Name: Gaurav WhatsApp / Call: +91 77964 27055 Send your CV via WhatsApp or Call directly to schedule your interview.

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are actively hiring for Customer Service Representative role to our MNC Client Looking for Experience- 1 to 5years - international voice process experience is mandatory Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable Interested candidates can apply or share resume to sanovar_f@trigent.com or For more details Whatsapp - 7975371746 Can Refer Your Friends

Process:- Bajaj Finserv (loan sales executive - Outbound calling ) -Marathi /Hindi & Basic English Communication. -Handling Inbound And Outbound calls -Freshers/Experienced both can apply. -Salary :- 12,200 + Unlimited Incentives Required Candidate profile Qualification: HSC And Above Location:- Viman Nagar Interview Scheduling Send your CV via WhatsApp to: HR Gaurav – +91 77964 27055 Perks and benefits Good salary with unlimited incentive

provide information about products or services, resolve issues quickly, and ensure customer satisfaction. Good communication skills, patience, and a helpful attitude are key for this role. Required Candidate profile Call/Whatsapp -HR Shreya - 6397641802 WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift(9hrs) Immediate joiners Excellent communication skills required Perks and benefits 5.5 working days Cab facility Great incentive

Immediate joiners required for Gurgaon and Noida Based BPO's for Customer Support: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 6386120495 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5 LPA (16-35K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs

Role: International Non-voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Customer Interaction: Handle inbound and/or outbound calls from customers in a professional and courteous manner. Actively listen to customer concerns, understand their needs, and accurately identify the root cause of issues. Provide clear, concise, and accurate information regarding products, services, or processes. Issue Resolution: Effectively troubleshoot and resolve customer queries, complaints, and requests on the first call whenever possible. Follow established procedures and guidelines to provide appropriate solutions. Escalate complex or unresolved issues to the appropriate internal teams (e.g., technical support, supervisors) when necessary. Data Management: Accurately document all customer interactions, queries, resolutions, and follow-up actions in the Customer Relationship Management (CRM) system. Maintain customer records, ensuring data integrity and confidentiality. Adherence to Standards: Meet or exceed individual and team performance targets (e.g., call quality, average handling time, customer satisfaction scores). Adhere to company policies, procedures, and service level agreements (SLAs). Maintain strict confidentiality of customer and company information. Continuous Improvement: Participate in training sessions and workshops to enhance product knowledge, communication skills, and customer service techniques. Provide feedback for process improvements to enhance customer experience.

Hiring for Customer Service Qualification - Graduate / Undergraduate. Experience- 6 months to 3 years Hiring for US -Telecom process CTC 4 LPA Location-Airoli Navi Mumbai 5 days working and any 2 week offs. -Should be flexible in 24*7 shifts. Pickup & Drop is provided by the company Contact- Rajesh - 9820175633 / mail on nerul@thinkpodhr.com

Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Hi Job Seekers !!! We are always looking for fresh talent and have opportunities inInternational call centres. Interested in flexible, friendly and enjoyable work We are focused on providing more than just a call center service, our extensive experience allows us to give real, honest and trustworthy consultancy and how to get the best from job Want to talk to us about how we can help you Call Us You don't need to visit us personally, we will align you for Direct Final Interview at Client location after telephonic discussion. We utilise our 20 years experience and apply it to a growing range of services, we can help you plan your career and provide the right job for you. We do not charge any kind of Fee for our Services from Candidates. Customer Services is the first point of contact for complaints, quelling any frustration and containing ill feeling, whilst helping customer to the quickest resolution. Whether this is handled by phone, email or chat, a customer service call centre is frontline, the place where you can really feel the pulse of customer A good customer service associate sees every interaction with a customer as an opportunity to make them happy, and a complaint as the best opportunity of all. We are proud to be working exclusively alongside an existing MNC BPO Company in Chandigarh who are looking to recruit several committed Customer Service Advisors within their International Call Centre. Salary is in range of 15 to 30 K / Month Successful candidates Must have: Good written and spoken English, as you will be communicating via live chat, emails and telephone, One must be Tech-Savvy and possess good PC skills, A genuine interest in delivering fantastic quality customer service, provide first call resolutions, and always maintaining a high level of service & focus, Must be flexible and a team player to get stuck in when the team needs you, Always be professional, punctual, and reliable What this job will give you: Being part of a friendly, fun, upbeat team Support and development of your personal skills Fun events every month Satisfaction from being part of a fast growing BPO We practice an attitude of gratitude Handsome Salary with Incentives One will work 5 days per week For International One will work 6 days per week For Domestic Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Best Regards, Sourabh Bakshi Team Connecting The Dots +91 9779924404

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .

Mega Walk in Drive is Going From Monday to Friday Hiring for Leading International Chat Voice & Blended Process Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM ) Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Voice Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM )

Mega Walk in Drive is Going From Monday to Friday Hiring for Leading International Chat Voice & Blended Process Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM ) Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Voice Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM )