Roles and Responsibilities : Manage a team of adjusters to handle property and casualty insurance claims, ensuring timely resolution and customer satisfaction. Conduct thorough investigations into complex claims, analyzing evidence and interviewing witnesses as necessary. Develop and implement effective strategies for managing high-volume claim loads during peak periods or natural disasters. Collaborate with internal stakeholders to resolve disputed claims and improve overall process efficiency. Job Requirements : 4-20 years of experience in the insurance industry, preferably in property & casualty or Motor Insurance adjusting or related field. Strong knowledge of motor insurance policies, regulations, and industry standards. Proven ability to manage multiple priorities simultaneously under tight deadlines while maintaining attention to detail.

Role & responsibilities Specialized knowledge in end to end spreading of private clients including the input of as reported data and normalization and alignment Monitor Covenant compliance and reporting. Conduct detailed quality checks of client deliverables. Good understanding of various techniques and methods of accounting treatments, financial adjustments and credit analysis of key financial metrics. Examples include performing analysis and addbacks to develop internally adjusted EBITDA calculations, reviewing financials for revolver availability and liquidity details, performing debt breakdowns, adding business segment detail and other detailed analysis required by credit teams and use cases. Financial statement data must meet high integrity standards for internal and external credit usage and reporting requirements. To analyse the balance sheet, income and cash flow statements of our clients. Provide mentorship and training to newer members of the team; providing cross-functional knowledge and training to the support teams Key Accountabilities and Skills: Will be accountable for regular deliverables Good understanding of financial statements and accounting principles Should have good quantitative skills Excellent verbally and written communication skills Responsible for delivering 100% quality to the client Be able to maintain productivity, quality and meet short/strict deadline Assist superiors in activities related to productivity improvement, quality initiatives, pilot processes etc. Work under high pressure and long hours, strong work ethics and positive attitude Preferred candidate profile Post Grad/ MBA

WNS is hiring for an International Airlines - Back Office - customer service process. Walk-in Drive at Vikhroli office on 19th Dec. Role: Customer Support Representative (Email Process) Shift: Rotational shifts including night shifts Week-offs: 1 rotational week off Pick up & Drop facilities provided Key Responsibilities: Draft professional emails to resolve customer queries and complaints. Deliver exceptional customer service while handling sensitive issues. Ensure prompt and accurate resolution of customer concerns in line with airlines service standards. Required Skills: Excellent written and verbal communication skills. Strong email drafting and comprehension abilities. Customer-centric approach with problem-solving mindset. Graduate candidates with 6+ months of customer service/email support experience are welcome to apply! Interested candidates can walk-in for an interview on 19th Dec between 11 AM to 3 PM on below WNS Vikhroli office - WNS, Gate no 4, Plant 10, Godrej & Boyce Complex, Vikhroli West. Contact HR Reeya Shere / reeya.shere@wns.com 7738010127

Your Global Career Starts Here! | International Chat & Voice Executive WNS Where Conversations Create Careers Pune Locations: Viman Nagar | Magarpatta Love talking to people? Great at typing too? WNS is opening doors for International Chat & Voice Process Executives who want real growth, global exposure, and a solid career path. Whos This For? Graduates & Undergraduates Freshers ready to learn Experienced BPO professionals ready to grow Pune-based candidates (preferred) Strong English communication skills (non-negotiable ) What Makes This Role Different? International clients & processes Professional training & support Clear career progression Work with a globally trusted brand Apply in 2 Easy Steps: Email your resume to dipti.kharwade@wns.com Connect with HR Dipti at 7738062481 Don’t wait — opportunities like this move fast!

Job Description Candidates with 2- 10 years of experience in web content creation & management Web content management operations (image, texts, video entry) in the content management system Managing on-time online editorial content publishing on related system (AEM, PIM, SiteSore, Protien etc) Publishing web content across multiple platforms such as e-Content, e-Commerce and FMSCs Aiding business to support additions and modifications of editorial content. Ensuring streamlining editorial content management process & workflows as per the guidelines Proactively identify and resolve complex issue across different teams and tools and functions. Maintain good relationships and open communication, ensuring the satisfaction of the customer during editorial content publishing. Providing training and assistance to stakeholders on Content Management systems (CMS) and processes. Working closely with creative agencies , multiple stakeholders & act as SME for related projects. Qualifications Master/bachelor's degree in Computers, Marketing or a related field is typically required. Proficiency in Spanish language (good to have) Additional Information Technical Skills Proficiency in AEM (Adobe Experience Manager), PIM (Stibo), CMS (TeamSite) Basic knowledge of HTML and CSS for content formatting and troubleshooting. Familiarity with graphic design tools like Adobe Photoshop is a plus.

Role & responsibilities Key Responsibilities: Prepare CI/claims trackers and dashboards; validate accruals and ensure policy compliance Deliver monthly management reports (P&L, variances, run-rates) and support forecast/budget cycles Perform analytical reviews and explain key business drivers R2R Responsibilities: Support month-end close (journals, accruals, prepayments) Perform GL reconciliations and variance analysis Maintain audit-ready documentation and support audits Build executive-ready presentations and support ad-hoc analysis Preferred candidate profile Requirements: Commerce graduate Strong Excel (pivots, lookups) and PowerPoint skills SAP familiarity Clear communication and stakeholder management Immediate to 30 days notice preferred Flexible for rotational shifts and relocation within transport boundaries Please apply to link before coming- https://smrtr.io/wVL77

Key Responsibilities: Campaign Monitoring & Analysis : Proactively monitor the performance of active digital advertising campaigns across in Uber eats Identify campaigns that are underperforming in key metrics such as pacing (budget utilization) and Return on Ad Spend (ROAS). Conduct in-depth analysis of campaign data, including but not limited to: impressions, clicks, click-through rates (CTR), conversions, cost-per-conversion (CPC), budget spend, and audience engagement. Pinpoint specific issues or areas of concern impacting campaign performance. Performance Optimization & Recommendations : Based on comprehensive analysis, formulate concrete and actionable recommendations to improve campaign effectiveness. Collaborate closely with Account Managers to present and explain recommended adjustments, such as: Bid strategy modifications (e.g., increasing/decreasing bids, changing bid types). Budget reallocations and adjustments. Audience targeting refinements Creative optimization suggestions Keyword refinement (for search campaigns). Implement approved optimization strategies and monitor their impact. Reporting & Communication : Assist in the preparation of performance reports. Communicate proactively with Account Managers regarding campaign status, potential issues, and proposed solutions. Participate in client-facing calls or meetings as needed to discuss campaign performance and strategy. Strategic Contribution: Qualifications : Education: Bachelor's degree Experience: 1-2 years of experience in digital campaign management, ad operations, or a similar role, preferably a performance marketing environment. Technical Skills: Proficiency with major digital advertising platforms (e.g., Google Ads, Meta Ads Manager, LinkedIn Ads). Strong analytical skills with the ability to interpret complex data sets and draw actionable insights. Proficiency in Microsoft Excel & Google Sheets for data analysis and reporting. Familiarity with web analytics tools is a plus. Notice Period- Immediate joiners / with 15 days notice period only Interested applicants share resume at madhuri.devi@wns.com and batna.divyanayana@wns.com

Role & responsibilities : Fully Qualified CA Fresher's Open to work on General Ledger role or Business Process Audit role Ok with Thane - Mumbai as job location Preferred candidate profile

As an individual comfortable with the specified work setup, you will be responsible for the following key tasks: - Knowledge of accounting principles, including Journal Entries and Reconciliation in areas such as Inter-Company, SGA, Revenue, Inventory, Fixed Assets, Closing, and Reporting - Able to handle allocated tasks independently, ensuring compliance with TAT and accuracy post-training - Proficiency in Excel - SAP knowledge is preferred, with a potential need for review and supervision in case of variations - Ability to comprehend client expectations and requirements - Strive to enhance performance on SLA's and deliverables, taking ownership of solution-oriented, effective communication of issues, findings, and proposed resolutions - Foster and maintain relationships with relevant line managers, counterparts, and stakeholders - Maintain clarity regarding self-expectations, measurability, and role delivery aligned with organizational goals - Resolve conflicts at your level and escalate when necessary - Exhibit a collaborative spirit and adaptability to change management - Identify anomalies and aberrations, offering structured solutions by analyzing root causes and contextual understanding - Present information with confidence, poise, credibility, and enthusiasm - Show attentiveness to others' ideas, questions, concerns, and issues with interest and empathy - Demonstrate strong verbal and written communication skills and clarity of thought No additional details about the company were provided in the job description. As an individual comfortable with the specified work setup, you will be responsible for the following key tasks: - Knowledge of accounting principles, including Journal Entries and Reconciliation in areas such as Inter-Company, SGA, Revenue, Inventory, Fixed Assets, Closing, and Reporting - Able to handle allocated tasks independently, ensuring compliance with TAT and accuracy post-training - Proficiency in Excel - SAP knowledge is preferred, with a potential need for review and supervision in case of variations - Ability to comprehend client expectations and requirements - Strive to enhance performance on SLA's and deliverables, taking ownership of solution-oriented, effective communication of issues, findings, and proposed resolutions - Foster and maintain relationships with relevant line managers, counterparts, and stakeholders - Maintain clarity regarding self-expectations, measurability, and role delivery aligned with organizational goals - Resolve conflicts at your level and escalate when necessary - Exhibit a collaborative spirit and adaptability to change management - Identify anomalies and aberrations, offering structured solutions by analyzing root causes and contextual understanding - Present information with confidence, poise, credibility, and enthusiasm - Show attentiveness to others' ideas, questions, concerns, and issues with interest and empathy - Demonstrate strong verbal and written communication skills and clarity of thought No additional details about the company were provided in the job description.

Role & responsibilities Should be proficient in French and English speaking and writing with French being the primary language. Experience in team management , should act as ticketing SME to assist team or intervene as needed Handling a team of L2 Complex itinerary trained resources Responsible to achieve the KPI/SLA of the process for the team Ability to deliver through people Experience and ability to supervise team and conduct administrative functions Managing a team in past for min 2 to 3 years in Corp Travel & one more GDS experience Able to speak & write fluent English Confident to lead conference calls Able to produce dashboards & reports in Excel & presentation formats Good analytical and conflict management skills Preferred candidate profile Managing a team in past for min 2 to 3 years in Corp Travel & one more GDS experience

Hi WNS is hiring for Fresher in secondary research domain Preferred candidate profile - Qualification- Graduate (Batch 2025 only) Fresher Excellent communication skills Knowledge about secondary research Salary-3 LPA (inhand 21k per month after pf deduction) Role & responsibilities The candidate will be primarily responsible for providing business research and analysis for sanctioned/non sanctioned entities (individuals + organizations) across geographies/countries using secondary research techniques. Key responsibilities include: 1. Conducting qualitative secondary research to gather information 2. Using data mining and analytics tools to conduct research 3. Using appropriate analytical methodologies and frameworks for creation of structured end-products (word documents, spreadsheets, etc.) 4. Working with the team and providing continuous insights on the process/techniques 5. Well versed with secondary/business research skills 6. Ability to work under tight timelines

Role & responsibilities The Mortgage underwriting associate evaluate and determine the eligibility of loan applications of residential mortgage (1-4 family) loans. Mortgage underwriting associate role includes but not limited to analyzing and verifying loan applications, review of all 4 Cs, evaluating risks, and making loan eligibility decisions. The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services. • Knowledge of mortgage underwriting and Agency automated underwriting systems Demonstrate a full understanding of agency guidelines as well as posted Lender internal guidelines Review all mortgage applications and documentation for accuracy and completeness Review and be able to complete a full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral. Analyze credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage Originators Review property documentation including title commitments, sales contracts, insurance, and flood determinations Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud Review and analyze appraisals for value and compliance with industry requirements Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client. Maintain confidentiality of all customer and employee information Respond positively to feedback and redirection Fully utilize systems, tools, training, and resources provided to maximize potential Assist other departments as needed Meeting daily production Meeting the daily SLA requirement Meeting the daily Quality requirements

WNS is hiring for Customer service process. Walk-in Drive at Vikhroli location on 17th & 18th Feb between 11-3pm Role: Customer Support Representative (Chat & Voice Process) Shift: Rotational shifts including night shifts Week-offs: 2 rotational week off Pick up & Drop facilities provided Key Responsibilities: Resolve customer queries and complaints. Deliver exceptional customer service while handling sensitive issues. Ensure prompt and accurate resolution of customer concerns. Required Skills: Excellent written and verbal communication skills. Strong email drafting and comprehension abilities. Customer-centric approach with problem-solving mindset. Under graduate/Graduate freshers or experienced candidates can apply. Interested candidates can walk-in for an interview on 17th & 18th Feb between 11 AM to 3 PM on below WNS office location WNS Vikhroli office - WNS, Gate no 2, Plant 5, Godrej & Boyce Complex, Vikhroli West. Meet - HR Pinky Das pinky.das@wns.com / 8657894961

Qualifications: 7 years experience as supervisor/acting supervisor in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software and Microsoft Office Job Description: Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one-on-one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans, and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes, and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards, and other ad hoc tasks Role & responsibilities Team handling Preferred candidate profile

Role & responsibilities Walkthroughs with Business Owners - Conduct control and process walkthrough calls with business owners to understand end-to-end processes, control execution, and evidentiary standards. Control Design Assessment (CDA) - Execute Control Design Assessments to evaluate whether controls are appropriately designed to mitigate identified risks and regulatory requirements. Control Operating Effectiveness (COE) Assessment - Perform COE testing to assess whether controls are operating as intended over the defined testing period and conclude on control effectiveness. Issues Management - Identify control deficiencies, perform root cause analysis, challenge remediation plans, and track issues through closures. Reporting & Stakeholder Management - Prepare concise testing summary reports, communicate findings to stakeholders, and participate in governance and risk forums Preferred candidate profile 2+ years of experience in Process controls and Business control testing including performing walkthroughs, effectiveness testing and documentation of workpapers etc. Experience in Internal Audit/ Internal Financial Controls (IFC) review/ 1st LOD reviews/ due diligence, SOX reviews etc. (SOX is not mandatory) Knowledge on industry control benchmarks and standards for control testing

Voice Process Executive Excellent Communication Skills Company: WNS Global Services Experience Required: Minimum 1+ year of experience in International Customer Support (Voice Process) Freshers with excellent communication skills may also be considered Key Requirements: Strong verbal and written English communication skills Experience handling international customers (US/UK/AU process preferred) Ability to resolve customer queries effectively and professionally Good listening skills and problem-solving ability Willingness to work in rotational shifts Roles & Responsibilities: Handle inbound/outbound customer calls Address customer queries, complaints, and requests Provide accurate information and timely resolutions Maintain high levels of customer satisfaction Document customer interactions accurately in the system HR Aarti - 9322609973 - aarti.kulkarni2@wns.com