12465 Inbound Calls Jobs

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1.0 - 4.0 years

1 - 3 Lacs

chennai

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Interact with customer over a calls with strong communication Inbound Outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressure over a customer calls Contact : MAHALAKSHMI (8220159052) Required Candidate profile Qualification : Any degree With one year experience in Customer support, tele sales, tele marketing,etc Prefered only female Hindi, English, Kannada, Malayalam,telugu,Tamil Contact : 8220159052 Perks and benefits performance based incentives PF and ESI

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1.0 - 4.0 years

2 - 3 Lacs

chennai

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Make outbound and inbound calls to promote and sell sand, blue metal and quarry materials. Understand customer needs, share quotations, follow up on leads to close sales, and maintain accurate CRM records of inquiries, quotes and follow-ups. Required Candidate profile Bachelor’s/Diploma in Business or Marketing preferred. 2–4 yrs telesales or customer service experience. Strong English/Tamil communication with proven phone sales skills. Contact:98406 84189

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1.0 - 3.0 years

2 - 4 Lacs

gurugram

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Role & responsibilities About Us Artius Interior Products (P) Ltd. is a leading name in innovative interior and exterior solutions, offering premium products that enhance spaces with design and functionality. We are expanding our sales team and looking for passionate field professionals to connect with customers, identify prospects, and support our business growth. Responsibilities Prospect, qualify, and develop new business opportunities through outbound calls and emails. Manage and nurture inbound leads to convert them into sales opportunities. Present and explain Artius products and services to potential customers via phone and email. Collaborate with the marketing and field sales teams t...

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1.0 - 6.0 years

1 - 3 Lacs

chennai

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Position : Domestic voice process Location: 7th Floor, NPL Devi, 111, Lattice Brg Rd, Thiruvanmiyur, Chennai, Tamil Nadu 600041 Experience: 1 to 5 Years (Voice Process / Real Estate Preferred) Gender: Female Week Off: Tuesday Notice: immediate to 10 days Contact person : Shrutha Nagaraja Key Responsibilities: Coordinate and schedule site visits for potential customers. Handle inbound and outbound calls related to property visits. Explain project details, amenities, and location benefits to clients. Maintain daily visit reports and follow up with customers post-visit. Coordinate with the sales team to ensure a smooth site experience. Manage customer queries with a polite and professional appr...

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0.0 - 5.0 years

1 - 4 Lacs

pimpri-chinchwad, pune

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Process:- Domestic Bpo Telecaller (inbound and outbound calling) Role & responsibilities: Salary:- Upto 12,200 + Unlimited Incentives Immediate Joining Freshers & experience both can apply Basic communication in Marathi and Hindi Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Priti:- 7030022695

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1.0 - 3.0 years

1 - 4 Lacs

thane

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Call & Trade Location- Thane NISM 8 Mandatory KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Responsible for handling inbound & outbound calls and handling HNI clients 2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market. 3. Identify customers needs on every requirement with quick response time. 4. Handle the complaints and enquiries of customers. 5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut. Share your cv : salonidevi.vishwakarma@kotak.com

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1.0 - 6.0 years

3 - 8 Lacs

bengaluru

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Job Opportunity for Top 10 Companies with immediate Joining. Job Description: Upselling & Sales Job Title Upselling & Sales Executive / Manager / Account Growth Manager Department Sales / Commercial / Revenue Growth / Business Development Reporting To Sales Manager / Head of Sales / Commercial Director Role Purpose The Upselling & Sales role is responsible for driving revenue growth by identifying, developing, and closing upsell and cross-sell opportunities within existing and new customer accounts. The role focuses on maximizing customer lifetime value through consultative selling, relationship management, and proactive identification of customer needs aligned with the organizations product...

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process: TATA CFAB Inbound - Customer Service Need - Graduation complete Experience : Fresher /exp with good communication Salary : 16,000 in hand Week off- Rotational off Shift- Day Rotational shift Required Candidate profile Qualification: Any Graduate To Postgraduate Location: Millennium Business Park Ghansoli, Mahape Navi Mumbai To Apply / Contact For more information HR Mahek - 7030021782 Perks and benefits Supportive and professional work environment

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0.0 - 5.0 years

2 - 4 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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Process: Godrej (Real Estate) Process details: inbound & Email -Prior experience : Graduate or undergraduate with 6 months calling experience -Shift timing: 8am to 8pm -Any one week off -Salary: CTC : 33000 CTC -Excellent communication skills Required Candidate profile Qualification: Min Hsc Pass to any Graduate Location:Aspee House, Malad West Mumbai - 400064 Reach out For more details Contact on: HR Vaibhavi - 7030024179 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

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0.0 - 4.0 years

1 - 5 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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Process: HSBC Arrow HQ -Inbound Customer Service with Upselling - Graduate Mandatory - Min. 1 year of calling exp. - Strong comm Skills. - 6:30 AM - 8:30 PM (Any 9 hr Rotational shift) - 5 days work | 2 rotational off - Upto 34K inhand | 40K CTC Required Candidate profile - Graduate Mandatory - Min. 1 year of calling exp. - Strong comm Skills. How To Apply.. To Schedule Your Interview Call Or WhatsApp HR Vaibhavi - 7030024179 Perks and benefits Career Growth

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1.0 - 4.0 years

2 - 4 Lacs

gurugram

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Hiring for International voice process Excellent communication skills Grad/ UG Fresher can apply Grad/UG with 1yr in customer service can apply 5Days working 24/7 Shift & Roster Off cabs Call & WhatsApp Preeti - 9990035673 Nikita -9990035428 Perks and benefits PF ESI Cabs

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0.0 - 1.0 years

0 Lacs

gurugram

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Job Title: Inside Sales Representative Industry: Internet Service Provider (ISP) / Networking Solutions / Telecom Products/Services: Mimosa, MikroTik, Grandstream, FiberGate, Wireless & Fiber Internet Solutions, Enterprise Networking Products Job Overview: We are looking for an energetic and customer-focused Inside Sales Representative to handle inbound and outbound sales for our ISP services and networking product line. The role involves lead qualification, customer engagement, proposal generation, and supporting the field sales team to achieve overall business goals. Key Responsibilities: 1. Lead Management & Prospecting Handle inbound leads generated through calls, emails, and marketing c...

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1.0 - 4.0 years

2 - 4 Lacs

gurugram

Work from Office

Hiring for International voice process Excellent communication skills Grad/ UG Fresher can apply Grad/UG with 1yr in customer service can apply 5Days working 24/7 Shift & Roster Off cabs Call & WhatsApp 9311776257 - khushi 9990035672 - Anshul Perks and benefits PF ESI Cabs

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0.0 - 5.0 years

2 - 4 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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Process: Godrej (Real Estate) details: Outbound Voice Proces -Prior experience : Graduate or UG with 6 months calling exp. -Shift timing: Rotational Shift (8am to 8pm) -Any one week off -Salary: Upto 33000 CTC -Excellent communication skills Required Candidate profile Qualification: Min Hsc Pass to any Graduate Location:Aspee House, Malad West Mumbai Reach out For more details Contact on: HR Vaibhavi - 7796426975 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

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1.0 - 6.0 years

3 - 3 Lacs

bengaluru

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Sales & Customer Support Voice (Permanent Role) Location: Brookfield and Hoodi, Bangalore Interview Mode: Walk-in Joining: Immediate | No Relocation cases Job Summary We are hiring Sales and Customer Support Associates (Voice Process) for a permanent full-time role in Bangalore. Candidates must have prior experience in voice-based customer interaction and strong communication skills. Roles & Responsibilities Handle inbound & outbound customer calls professionally Resolve customer queries and provide accurate information Maintain call quality, customer satisfaction, and compliance Perform follow-ups and ensure timely issue resolution Preferred Candidate Profile Minimum 6 Months experience in ...

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, mumbai (all areas)

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Process: CIBIL DA - Inbound Voice Process Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Excellent comm. Required Shift: 9:30AM - 6:30PM Week Off: Sunday Fixed Salary: 25K In-hand Round: HR - OPS - Client Required Candidate profile Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

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0.0 - 4.0 years

2 - 5 Lacs

gurugram

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Hiring for International voice process Excellent communication skills Grad/ UG Fresher can apply Grad/UG with 1yr in customer service can apply Salary upto 5 LPA 5Days working 24/7 Shift & Roster Off cabs Call & WhatsApp Laxmi 9625998099 Perks and benefits PF ESI Cabs

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1.0 - 5.0 years

2 - 4 Lacs

chennai

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We are hiring Customer Support Executive Voice Process /Telemarketing 100% Office Work Work Location- Chennai General Shift , sunday fixed off Immediate Joiners are Preferred. Required Candidate profile Any degree/ 12th+Diploma/PG Only female candidates 6 months to 5 yrs experience in CSE Language : Hindi mandatory Perks and benefits PF, Medical Insurance, incentives

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1.0 - 4.0 years

2 - 4 Lacs

mumbai, bhayandar, mumbai (all areas)

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Customer Support - Asian Paints - Lead Generation Process Skills: Good communication Graduate with min. 1 year of exp. Day shift, 1 rotational week off Salary: 35,000 CTC Immediate Joiners Required Selection: HR - AMCAT (65+) - Operations Required Candidate profile Eligibility: Graduate with 1 year calling experience OR HSC with 3 years calling experience Location: Bhayander (West), Mumbai To Apply / Contact More information HR Rashi - 7030022509 Perks and benefits Friendly and supportive work environment

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3.0 - 5.0 years

6 - 10 Lacs

navi mumbai

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About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

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0.0 - 4.0 years

1 - 3 Lacs

noida, new delhi, delhi / ncr

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TATA 1MG - Sales Executive Salary: Upto 15,000 + Incentives Shift: Rotational (6 AM - 12 AM) Experience: Freshers & Experienced Candidates Welcome Drive sales and provide excellent customer service for TATA 1MG products. Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Don’t wait - apply now and start your journey with us. Our HR team will reach out soon. Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

noida, new delhi, delhi / ncr

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Process: Tata 1Mg - Customer Service Salary :-15,000 To 16,000 In Hand Rotational shift - 6AM to 12PM window shift Required Candidate profile Qualification : Hsc/Graduate Good communication Skill Freshers/Experienced both can apply. Perks and benefits Career growth opportunities ! Apply Now And Start Your Journey With Us. Our HR Team Will Reach Out Soon.

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0.0 - 5.0 years

3 - 5 Lacs

noida, gurugram, delhi / ncr

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International Customer Service Handling queries of US/UK customers over calls/chat/email. e-Commerce Process/Telecom Process/ Banking Process/ Travel Process Salary - 17k to 36k in hand Interested people can contact HR Aditi -9204849085 Required Candidate profile Qualification : 12th pass can apply Freshers and Experienced both can apply Good communication skills required 5 days working Rotational shifts & off's Perks and benefits Unlimited incentives Both ways cab Career growth

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0.0 - 2.0 years

3 - 3 Lacs

navi mumbai

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Customer Support Specialist Job Description We are currently looking for Customer Support Specialists (f/m/d) to join our Team! What you will do Answering customers requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English Being our customers voice by sharing their feedback and reporting their issues Collaborating with our different teams and having direct impact to improve our Product Representing Vivid Money and build a trustful relationship with our customers Requirements Demonstrated expertise in customer support or service, with a preference for experience in the banking or financial services industry and dealing wi...

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0.0 - 5.0 years

0 - 3 Lacs

noida, gurugram

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we are looking for customer support role with 0 to 4 years of experience salary 30000 ctc location : Noida sector 60 freshers acceptable Experience candidates need 1 year voice is mandatory

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Exploring Inbound Calls Jobs in India

In India, the inbound calls job market is thriving with numerous opportunities for job seekers looking to kickstart or advance their careers in customer service and telecalling roles. Inbound calls jobs involve receiving incoming calls from customers or clients, addressing their queries, providing assistance, and ensuring customer satisfaction.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

These cities are known for their vibrant job markets and have a high demand for professionals in inbound calls roles.

Average Salary Range

The average salary range for inbound calls professionals in India varies based on experience and location. Entry-level positions can start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

The career progression in inbound calls typically involves roles such as Customer Service Executive, Senior Customer Service Executive, Team Leader, Assistant Manager, and Manager. With experience and skill development, professionals can advance to higher management positions within the customer service domain.

Related Skills

Apart from excellent communication and interpersonal skills, professionals in inbound calls roles are often expected to have skills such as: - Active Listening - Problem-solving - Empathy - Multitasking - Technical Proficiency (CRM tools)

Interview Questions

Here are 25 interview questions that you may encounter in inbound calls job interviews:

  • What motivates you to work in a customer service role? (basic)
  • How do you handle irate customers? (medium)
  • Can you walk me through your experience in handling customer complaints? (medium)
  • How do you prioritize incoming calls during peak hours? (medium)
  • Describe a time when you went above and beyond to help a customer. (medium)
  • How do you ensure accuracy and attention to detail while taking calls? (basic)
  • What strategies do you use to de-escalate a tense situation with a customer? (medium)
  • How do you stay updated with product knowledge to assist customers effectively? (basic)
  • What is your approach to handling repetitive queries from customers? (medium)
  • Have you ever had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you handle confidential information shared by customers? (basic)
  • Can you give an example of a time when you had to follow up with a customer on their concern? (medium)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • What do you think are the key qualities of a successful customer service representative? (basic)
  • How do you manage your time effectively when handling multiple calls simultaneously? (medium)
  • Have you ever had to deal with a technical issue while assisting a customer on call? How did you resolve it? (medium)
  • What role do you think empathy plays in customer service? (basic)
  • How do you handle situations where you don't have an immediate answer to a customer's query? (medium)
  • What steps do you take to ensure customer satisfaction after resolving their issue? (medium)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Can you give an example of a time when you had to upsell or cross-sell a product/service to a customer? (medium)
  • How do you handle stress and pressure in a fast-paced call center environment? (medium)
  • How do you keep yourself motivated during challenging situations at work? (basic)
  • What do you think are the key components of effective communication in a customer service role? (basic)
  • How do you stay updated with industry trends and best practices in customer service? (medium)

Closing Remark

As you prepare for interviews in the inbound calls domain, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With dedication and continuous learning, you can excel in inbound calls roles and build a successful career in the customer service industry. Good luck with your job search!

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