4235 Inbound Calls Jobs

The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. Customer Service Associate Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with customers through phones. Acknowledging and resolving customer complaints. Knowing our properties and services we provide inside and out so that you can answer questions. Processing applications, and requests. Keeping records of customer interactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Provide accurate, valid, and complete information by using the right method. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. direct requests and unresolved issues to the designated resource communicate and coordinate with internal departments Follow communication procedures, guidelines, and policies Customer Service Associate Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. knowledge of customer service principles and practice Key Skills and Competencies Personal skills & listening skills communication skills- verbal and written problem analysis and problem-solving attention to detail and accuracy customer service orientation Role & responsibilities - Rotational Shifts with 2 Rotational Week off

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, you will be responsible for handling inbound calls from customers experiencing computer issues. Your main tasks will include diagnosing the problems effectively and recommending the most suitable technical support plan along with relevant software to address the customer's needs. Candidates Profile: If you are passionate about providing exceptional technical assistance and have a knack for sales, this role is perfect for you. We are looking for individuals who possess excellent communication skills, a good understanding of computer systems, and the ability to upsell our technical support plans efficiently. Benefits & Facilities: - Guaranteed fixed salary deposited in your account on the 1st of every month - Lucrative high incentives based on daily, monthly, and sales performance - Additional attendance incentives to reward your punctuality - A salary hike of 15% - 20% on your last drawn salary - Loyalty bonus of Rs. 5000 awarded annually - Referral bonus of Rs. 2000 for every successful candidate you recommend - No extension of shift timings ensuring a healthy work-life balance - Excellent opportunities for career growth and advancement within the organization - Salary increment after 9 months of employment - Flexible shift timings available in UK/US shifts to accommodate different schedules Contact: For more information or to apply for this exciting opportunity, please reach out to Rima (HR) at 7686839463 / 9836096168. Additional Information: To be eligible for this role, candidates must have a minimum academic qualification of 10+2 or a 10+3 years Diploma pass. Graduates are also encouraged to apply and showcase their technical and sales skills in this dynamic work environment.,

Adeeba BPO is a leading provider of International business and technology services, dedicated to client satisfaction and innovation. We offer inbound technical services, web designing, and development services round the clock to clients in the UK, US, Australia, and various European countries. Despite being based in Kolkata, we have subsidiaries in Thailand, the US, and the UK. We are currently seeking a Technical Sales Associate for our International Voice Process team. The ideal candidate should have experience in providing technical support in an international BPO setting, with a focus on sales. The role involves attending inbound calls and resolving issues related to printers, routers, Mac, Windows, antivirus software, email, pop-ups, and more. Candidates should possess excellent communication skills, fluency in English, and the ability to effectively close calls. This position offers both day and night shifts, with a competitive salary of up to 25000/- (negotiable) along with incentives. Employees will receive a fixed salary credited on the 1st of every month, 24 casual leaves per year, 15 compensatory offs, and a paid birthday leave. We welcome candidates who are undergraduate, graduate, or dropouts to apply. Additional Information: - Salary credited on the 1st of Every Month - Attractive Incentive Policy - No stretched working hours - Minimum 20% hike depending on the interview performance If you are interested in this exciting opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

The ideal candidate for the international Voice Process position at HCLTech in Navalur location should have 1 to 3 years of experience. You should have excellent verbal and written communication skills, with a focus on handling inbound calls and providing exceptional customer service. Any previous experience in international voice processes will be an advantage. As a candidate, you should be willing to work in US shifts and possess a neutral accent with a good understanding of US culture. You must be able to handle provider queries efficiently and ensure a positive customer experience. Being professional, courteous, friendly, and empathetic are key qualities required for this role. Active listening skills, good data entry, and typing skills are essential, along with the ability to multitask in a fast-paced environment. A graduation degree in any stream is necessary, along with 12 to 24 months of experience in handling client calls with excellent communication skills. You should be a team player, willing to contribute with improvement ideas to enhance the process. This is a full-time, permanent position with benefits such as health insurance and provident fund. Preferred languages for this role are Hindi and English. The work location is in person, and the role requires you to be adaptable to a constantly changing environment and focused on delivering high-quality service to customers.,

You will be based in West Tambaram and your work timings will be from 10 AM to 7 PM, Monday to Saturday. This is a Full-time role for Freshers with a duration of 6 months and a monthly CTC of 5K. As part of your responsibilities, you will be required to make outbound calls to potential students or candidates, provide details about courses or job opportunities, and follow up on leads. Handling inbound calls, walk-in inquiries, and assisting with recruitment processes including job postings, resume screening, interview scheduling, and candidate coordination will be essential. Furthermore, you will assist in onboarding procedures, maintain employee records, HR documentation, daily reports, call logs, and attendance sheets. Managing front desk operations, organizing internal meetings, interviews, training sessions, employee engagement activities, office files (both physical and digital), supplies, and inventory will also be part of your role. Additionally, you will be expected to provide general administrative and HR support to ensure the smooth functioning of day-to-day operations. Please note that candidates must be between 21 and 25 years of age to be eligible for this position. The expected start date for this role is 29/07/2025.,

Job Description: As an experienced candidate at Adeeba e-Services, you will be responsible for receiving inbound calls from international customers. Your primary role will involve providing technical support by diagnosing the issues faced by the customers and recommending suitable Annual Service plans and Software solutions. Your goal will be to effectively close sales and achieve the set targets. To excel in this role, you are required to have more than 1 year of experience in outbound tech processes and possess the ability to efficiently close calls. Adeeba e-Services offers a fixed salary credited to your account on the 1st of every month, along with lucrative incentives, 100% attendance incentives, and a loyalty bonus of Rs. 5000 yearly. Additionally, you will be entitled to paid leaves, including 24 paid leaves, birthday leave, and comp offs, with rotational offs. The shift timings for this position are in US/UK shifts. For further details and to apply for this opportunity, please contact Rima from HR at 7686839463. Your privacy and personal information will be handled with utmost confidentiality in compliance with EEO guidelines.,

Adeeba E-Services Pvt. Ltd. is an International Contact Center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba E-Services has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and reliable support functions. The company upholds values of trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, Adeeba E-Services has enhanced the performance of its in-house talents and increased productivity day by day, positioning itself as a one-stop platform for all customer solutions in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our growing company, you will have the opportunity to work in a dynamic environment with great benefits and numerous growth opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and providing the best possible solutions to customers. - Recommending and selling relevant technical support plans and software to customers. **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close customer calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000 per month (fixed) plus lucrative incentives. - Shift Timing: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with attractive incentives. - 24 leaves per year, comp offs, and birthday leaves. - Daily and monthly incentives, as well as spot incentives. - No extension of shift timings. - Medical benefits provided. - Salary is negotiable based on the candidate's experience and skills. - Working Days: 6 days a week. For more information and to apply, please contact Priyanka (HR) at 9804149788. *Additional Information:* Your information will be handled confidentially in accordance with EEO guidelines.,

Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes, is seeking a Senior Tech Sales Associate to join their team. In this role, you will be responsible for handling inbound calls from customers experiencing computer issues, diagnosing the problems, and recommending the most suitable technical support plan along with relevant software. Key Responsibilities: - Receive inbound calls from customers regarding computer issues - Diagnose technical problems effectively - Recommend and sell appropriate technical support plans and software to customers Candidates Profile: - Academic Qualification: Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates are also welcome. - Excellent communication skills - Strong problem-solving abilities - Sales experience preferred Benefits & Facilities: - Fixed Salary deposited on the 1st of every month in Salary account - High Incentives including Daily Sales Incentives, Attendance Incentive, and Monthly Sales Incentives - 15% - 20% hike on last drawn salary - Loyalty Bonus of Rs.5000 annually - Referral Bonus of Rs.2000 per candidate - No extension of shift timings - Opportunities for growth and career advancement - Salary Increment after 9 months Shift Timing: UK / US Shift To apply for this position or for more information, please contact Rima (HR) at 7686839463 / 9836096168. Join Adeeba e-Services and be part of a dynamic team providing top-notch technical assistance to customers across the globe.,

As a Sales Representative, your main responsibility will be to make outbound calls to prospective customers in order to introduce and sell our company's products and services. Additionally, you will be handling inbound calls from customers who have inquiries about our products, services, or order statuses. It will be crucial for you to maintain detailed records of all customer interactions and sales activities in our CRM system. In this role, you will be expected to achieve or exceed monthly sales targets and quotas by following up on leads, conducting research to identify potential prospects, and providing product information to answer customer questions and encourage sales. Building and maintaining positive relationships with customers to ensure repeat business will be a key part of your daily tasks. Collaboration with the sales team is essential to ensure smooth handoffs and a positive customer experience. You will also need to handle customer objections effectively and provide appropriate solutions to close sales. Staying up to date with product knowledge and sales techniques will be crucial for your success in this role. This position offers opportunities for full-time, part-time, permanent, and fresher job types. The ideal candidate should have at least 1 year of total work experience, although this is preferred and not mandatory. The work location for this role will be in person. If you are passionate about sales, have excellent communication skills, and enjoy building relationships with customers, we encourage you to apply for this exciting opportunity.,

As an intern at Dart Tech, you will have the opportunity to engage in various responsibilities on a daily basis. Your role will involve making outbound calls to potential customers to promote our products and services. Additionally, you will be responsible for handling inbound calls from customers, providing them with assistance and relevant information. It will be crucial for you to maintain accurate records of all calls and customer interactions using MS-Excel. Following up with customers to ensure their satisfaction and addressing any concerns they may have will also be part of your duties. Furthermore, you will collaborate with the sales team to schedule appointments and meetings with potential clients. In this role, you will have the chance to assist in developing scripts and talking points for phone calls. Participation in training sessions will be encouraged to enhance your telecalling skills and product knowledge, ensuring that you are well-equipped to excel in your tasks. About Dart Tech: Welcome to Dart Tech, your trusted partner in IT Consulting and Implementation. We specialize in delivering cutting-edge solutions that simplify, streamline, and optimize business processes, ensuring seamless IT services that drive efficiency and foster innovation. Our experienced team brings a wealth of expertise to help you navigate the complexities of the digital landscape. Whether it involves integrating advanced technologies, optimizing existing systems, or developing tailored solutions, we are here to support you every step of the way. At Dart Tech, we prioritize a collaborative approach, working closely with our clients to understand their unique needs. By delivering customized strategies that align with their goals, we aim to help them achieve their digital transformation and stay ahead in an ever-evolving technological world. Join us on this journey towards innovation and success!,

Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. Adeeba E-Services has established a strong foundation based on high levels of customer satisfaction, unparalleled services, and reliable technical support. The company values trust, accountability, and reliability in its products and services, leading to enhanced performance, increased productivity, and continuous research and development efforts. Adeeba E-Services aims to be a one-stop platform for all customer solutions with ongoing IT-enabled support systems. We are excited to announce an opening at Adeeba E-Services Pvt. Ltd. for the position of Inbound Tech Support Executive for UK/US Shift. Key Responsibilities: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and recommending appropriate solutions. - Selling technical support plans and relevant software to customers. Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close calls. - Strong persuasion and sales skills. Salary Range: Rs. 12,000-22,000 per month (fixed) + Lucrative Incentives Shift Timing: UK / US Shift Working Days: 6 days a week Benefits: - Fixed salary credited on the 1st of every month. - Generous incentives on a daily/monthly basis. - Immediate spot incentives for outstanding performance. - No shift extension beyond the scheduled timings. - Comprehensive medical benefits. - 24 leaves in a year + comp offs + birthday leaves. For further information or queries, please contact Priyanka (HR) at 9804149788. All candidate information will be treated as confidential in accordance with EEO guidelines.,

As an enthusiastic member of our dynamic and innovative Ayurvedic organization, your primary responsibility will be to make outbound calls to potential or existing customers in order to promote our wide range of high-quality Ayurveda products. You will also be required to efficiently answer inbound calls to address any customer queries or provide them with the necessary information they seek. Join us in our mission to promote holistic health and wellness, and become a valuable part of our passionate team that is dedicated to revolutionizing the wellness industry. Your role will be crucial in spreading awareness about our products and ensuring customer satisfaction through effective communication and assistance.,

You will be responsible for making outbound calls and conducting regular follow-ups on calls/leads assigned to you. Additionally, you will be answering inbound calls and addressing customer queries related to our services. Your role will require excellent communication, interpersonal, and organizational skills, along with a high productivity rate. Providing exceptional customer service will be a key aspect of this position, and you will be expected to maintain records of all calls made. The ideal candidate should have previous experience in an outbound call center. A minimum of 1 year of Tele-sales/Voice-based Support experience is mandatory for this role. Proficiency in both written and verbal communication in English is essential. Moreover, strong communication skills in Hindi will be an added advantage. Location: Novel Tech Park, 46/4, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S, R Extension, Bengaluru, Karnataka 560068.,

As a part of this role, you will be responsible for conducting outbound calls to potential clients and addressing their queries effectively. You will also handle incoming calls, schedule appointments, and ensure timely follow-ups with clients. Coordination with clients to gather feedback and maintain accurate records of all communication activities will be a crucial aspect of this position. The company you will be working with operates within the recruitment industry, specifically focusing on hiring for various companies through SnapFind. Your primary duties will involve screening resumes, shortlisting suitable candidates, and conducting initial phone interviews. Additionally, you will be responsible for forwarding selected candidate resumes to SnapFind for further processing and eventual submission to the hiring companies. Successful candidates will be contacted for further interview rounds as part of the recruitment process.,

You should be passionate about sales and possess excellent English & Hindi communication skills along with convincing abilities. Additionally, you must have good written communication skills to effectively handle customers" inbound and outbound calls. Your responsibilities will include resolving queries, informing customers about products/offers/services, generating customer leads through cold calling, and closing sales to achieve quarterly targets. We are looking for freshers with strong communication skills to fill this position. This role offers a competitive package ranging from 10000-14000 Rs. It is a full-time job opportunity with 20 open positions available. The ideal candidate should have 0-2 years of experience and hold a graduation qualification. If you are interested in this opportunity, please contact HR at 91 637 874 0904 or send your resume to careers@taskrobots.org.,

The job involves writing and sharing job openings on various platforms. You will be responsible for sourcing and screening candidates from job sites, social media, and referrals. You will collaborate with Hiring Managers and Regional Recruiters to discuss job requirements, selection processes, and keep them informed. Your role will also include conducting interviews, assessing candidates, and determining the best fit for the positions. Additionally, you will manage a pipeline of potential candidates for future opportunities and guide candidates through the hiring process by providing timely updates. Working closely with HR, you will assist in creating and sending job offers. Monitoring hiring progress, maintaining records, and highlighting the company culture for employer branding will be part of your responsibilities. It is essential to ensure compliance with hiring laws and company policies. **Must-have skills:** - Recruitment - Outbound calling - Inbound calls - US Recruitment **Good to have skills:** - Onboarding - US backend process,

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education Mandatory Graduation (Preferably in Commerce or Arts) Shift - Rotations Shifts (24*7) (US Shift) Experience 0-2 years experience Primary Skills Consumer Protection, Customer Data Management, Customer Support Operations, Inbound Calls, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Voice Communications Shift Time Shift C (India) Recruiter Info Hiral Parag Rughani [HIDDEN TEXT] About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation&aposs Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

We are hiring for Voice & Chat Customer Service/Technical Support in Gurgaon Freshers and experienced. Fresher's: 18k - 24k in hand + incentives. Experienced : 30k - 38k in hand + incentives. Share your resume, Sahil, Via WhatsApp 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

Qualification:- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613

-Process - Bank Of India Inbound process -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 15K CTC -ROI - HR and Ops only Required Candidate profile Qualification :- Graduates or Graduation perusing Apply Now! Call or WhatsApp your CV to: HR Prathmesh – 9607404867 Interviews booking fast—don’t miss out!

Responsibilities: * Meet daily/weekly call targets * Maintain customer database accuracy * Make outbound calls to potential clients * Handle incoming domestic calls with professionalism * Schedule appointments

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 To 16,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

Responsibilities: Manage incoming calls with empathy and efficiency Resolve issues promptly through effective communication Maintain high call quality standards Meet KPIs related to call volume, resolution time & CSAT

Job Title:- Counsellor No of Vacancies : 35 Salary : 20,000 - 35,000 per month Location : Baner/Alandi Experience : Minimum 06 months in Sales Job Overview : We are looking for motivated Counsellors to guide prospective students through our Online Post Graduate Programs. You will provide detailed information about the programs, answer queries, and help convert leads into enrollments. Responsibilities:- Counsel students on suitable Online Post Graduate Programs. Follow up on leads, manage inquiries, and drive enrollments. Meet monthly and quarterly sales targets. Assist with marketing events and outreach. Maintain accurate records of student interactions and progress. Skills & Qualifications:- 1+ years of sales experience (education sector preferred). Excellent communication and interpersonal skills. Strong sales skills and ability to close deals. Tech-savvy (CRM, MS Office, online platforms). What We Offer:- Competitive salary with performance-based incentives. Career growth and professional development opportunities. Hybrid work environment. If you're passionate about education and sales, apply today to join our team! How to Apply:- To schedule your interview call or send your CV through WhatsApp HR Sayali :- 9158043197

Exciting Career Opportunity in the Premium Travel Process! Job Objectives Are you an experienced in BPO seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Premium Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5.5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30k ctc Position: Customer Support Executive Voice process Requirements: Experienced in BPO is mandatory Skills: Proficiency in English Education: Graduates can apply Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person. Carry a HARD COPY of cv and aadhar card for entry purpose. Don't forget to write '' HR Harsha Jha'' or "Swati Yadav" on cv. Virtual Interview: Send your CV to schedule an online Interview HR Harsha Jha Contact:- " 9220843460" HR Swati Yadav Contact:- "7015404344"