49 Inbound Calls Jobs
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0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Make outbound calls to potential customers promote short-term personal loan products Understand customer needs Maintain call logs, lead status updates, and daily productivity reports. Handle customer queries and resolution HR Swarna 6281260140 Required Candidate profile 12th Pass/Graduation 0–2 years of experience in telecalling/sales; BFSI experience is an advantage. Good communication immediate joiner virtual for Telugu Send Resume/ Contact HR-Swarna 6281260140 Perks and benefits ESI& PF Incentives 3,000 to 10,000
Posted 2 days ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K In-Hand 18K CTC Handle inbound customer calls, solve queries Fresher can apply
Posted 2 days ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 3 days ago
1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 3 days ago
6.0 - 10.0 years
5 - 10 Lacs
Gurugram
Work from Office
Position: Assistant Manager - Service Level: Assistant Manager About Policybazaar: As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. Roles and Responsibilities: • Manage operations seamlessly, ensuring timely SLA delivery and high levels of employee and customer satisfaction. • Establish and maintain client relationships to drive engagement and operational efficiency. • Oversee team performance by setting goa...
Posted 3 days ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Hello Job Seekers, Greeting From Shining Stars ITPL We are looking for enthusiastic and customer-focused Customer Service Executives to handle international and domestic voice and chat support . Location: Bangalore Experience: 0- 4 Years Qualification: Any Graduate / Undergraduate Industry: BPO / Customer Support Key Responsibilities Handle international and domestic customer interactions via voice and chat channels Resolve customer queries related to products/services in a timely and professional manner Maintain high levels of customer satisfaction and service quality Accurately document customer interactions and follow standard operating procedures Meet individual and team performance metr...
Posted 4 days ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accura...
Posted 4 days ago
0.0 - 4.0 years
2 - 3 Lacs
Noida
Work from Office
Note - Shining Stars ITPL does not charge candidates for any job opportunities. Hi Job Seekers Greetings from Shining Stars ITPL We're Hiring: Customer Support Executive | Noida Location Join one of the top Multinational BPOs and kick-start your career in a dynamic, growth-driven environment! Profile:- Customer Support Executive Requirement : Any Undergraduate / Graduate / Fresher / Experience can apply. Location: Noida Working Days: 6 Days a Week Week Off: 1 Rotational Off Salary: 17K CTC - 30K CTC ( Based on last drawn Salary) Eligibility Criteria: Graduate / Undergraduate all can apply. Excellent English communication skills (both verbal & written) Basic computer knowledge Freshers and ca...
Posted 4 days ago
1.0 - 3.0 years
1 - 4 Lacs
Gurugram, Delhi / ncr
Work from Office
Role & responsibilities Customer Interaction and Support Channel Troubleshooting and Problem-Solving Product or Service Knowledge Customer Relationship Management (CRM) Connecting with potential customer over the call and pitch them a product e.g Insurance ,loans , credit cars etc. Customer Service : handling the inbound calls through various sources. Interested candidates can send their resumes to below mentioned contact details- Tushar- 9266381699 tushar.kaushik1@telperformancedibs.com
Posted 4 days ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
CONTACT- Mohankumar HR Hiring TELECALLERS EXECUTIVE Having various positions openings in Customer Support/ Telesales/ Telecollection Executives 100% Office Work Day Shift Only Location- THOUSAND LIGHT AND ARUMBAKAM ,CHENNAI. Required Candidate profile Any UG DEGREE Male/ Female- Age limit upto 30yrs Language- Telugu/ Malayalam/ Kannada/ Hindi/ Tamil Freshers/ Experienced(0-1yr) Interested Share your Resume, MOHANKUMAR HR 8925835616 Perks and benefits ESI,PF Incentives
Posted 4 days ago
1.0 - 6.0 years
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Skill: Customer support- (Voice Process & Chat Process-International Process) Education: Any Graduation /HSC Passed with 1 Year exp can apply Experience: 1 to 7 years Work Location: Mumbai, (Vikhroli-MDC2)/(Airoli-MDC7) Shift timings: Night Shift -(24*7) (Rotational week Off ) Work Mode: Work from Office Requirements: Should have excellent Oral and written communication skills. You should be flexible to work in any shift. Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. Walk customers/ Provi...
Posted 4 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Thane, Navi mumbai
Work from Office
Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.50 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Age: 20 to 32 Min 6 Month Exp Mandatory Location: Thane (w) Interested candidates can share their CVs on WhatsApp on the number below Contact: HR Mayuresh - 7030021322 Perks and benefits Start your career with Kotak Mahindra Bank !
Posted 4 days ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi mumbai
Work from Office
Process: - Banking Process - Inbound & Outbound Calling Location: Thane West Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 18,000/month Experienced: Up to 22,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Pratiksha Mob No:- 8698488197
Posted 4 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Navi mumbai
Work from Office
WERE HIRING | ICICI LOMBARD GENERAL INSURANCE Vertical CRT (Customer Relationship Team) Designation: Customer Relationship Manager (CRM) Process: 100% Voice | Inbound Calling REQUIREMENTS: Graduation Mandatory Excellent communication skills Good Thought Process Job Responsibilities : Handle customer queries & concerns over calls Provide accurate information and resolution Ensure excellent customer experience Salary Package : Fresher: 16,000 (In-hand) | CTC: 2.50 LPA Experienced: Up to 30,000 (In-hand) | CTC: 4.1 LPA Salary depends on years of experience & last drawn CTC Shift Timings (9.5 hrs. shift – rotational): Male Candidates : Between 7:00 AM – 12:30 AM (Night Shifts 24x7) Female Candid...
Posted 4 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Thane, Navi mumbai
Work from Office
Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.00 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Age: 20 to 32 Min 6 Month Exp Mandatory Location: Thane West Apply Now, Contect For More Details / Information HR Vedant - 7030023582 Perks and benefits Start your career with Kotak Mahindra Bank !
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Hiring TELECALLERS EXECUTIVE Having various positions openings in Customer Support/ Telesales/ Telecollection Executives 100% Office Work Day Shift Only Location- Chennai (Nungambakkam, Kodambakkam, Perungudi, Thenamphet, T. Nagar) Required Candidate profile Any UG, PG, Diploma, ITI, 12th Male/ Female- Age limit upto 30yrs Language- Telugu/ Malayalam/ Kannada/ Hindi/ Tamil Freshers/ Experienced(0-1yr) Interested Share your Resume, Rakshana HR 9159323933 Perks and benefits Attractive Salary Incentives
Posted 1 week ago
0.0 - 3.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !
Posted 1 week ago
0.0 - 4.0 years
Noida
Work from Office
URGENT HIRING FOR CUSTOMER SUPPORT Walk in Drive 20th May to 23th May Interview Time: 09:00am to 4:00pm Customer Support Executive ( Work From Office) No Targets ( Inbound Calls) Freshers Or Experienced Language- Hindi, English , Marathi Qualification: 12th Pass Salary: 11k- 14k Same day Selection and Joining. Job location: Noida sector 16, A-51 Rozgar.com HR: RITU SAHU (9910092174) Interested Candidates shares the resume.
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from Sutherland!!! We are hiring candidates for Technical Voice process -International Voice Support Job Criteria : 1) Excellent verbal communication skills 2) Minimum 6 months of experience in an international voice process 3) Should be available to join us immediately (15 days Notice Period is Considerable) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.25 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground f...
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: Customer Support Executive - Lead Genetation Min. qualification: HSC pass Freshers / Exp. Both can Apply Excellent English is mandatory Salary: 25,000 – 28,000 inhand Immediate joiner required Fixed Day shift Required Candidate profile Qualification: HSC Pass to Any Graduate Address: Opp Maxus Mall, Bhayandar West Apply Now, For More Information, Contect: HR Rashi - 7030022509 Perks and benefits Career Growth Opportunities With High Salary
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring for Customer Support Executives for International Airline (Immediate Joiners) Contact Sara 6360065554 or 7090020000 WhatsApp if the line is engaged. Hiring for Customer Support Executives for International Airline (Immediate Joiners) Work Location: Bangalore / Manyatha Job Description & Requirements We are looking for enthusiastic and customer-focused individuals to join our Airline Customer Support team in Bangalore. Excellent communication skills in English Rotational Shifts 5 Days work from Office 2 wqay CAB Qualification Undergraduate/Graduate Contact HR Sara 6360065554 WhatsApp if the line is engaged. Walk-in: JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore 5600...
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Pimpri-chinchwad, Pune
Work from Office
Profile- Domestic BPO Voice Process Fresher Experience work from office immediate joiner Salary : 12,000 - 16,000 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and c...
Posted 1 week ago
0.0 - 3.0 years
1 - 5 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: SBI - Inbound Customer Service Executive -HSC Pass With min. 6Month Exp. Req. -Graduate Fresher Can Apply -Good Hindi / English Comm. Required -Rotational Shift | Rotational Week OFF -Salary: 21K - 25K CTC Required Candidate profile -HSC Pass With min. 6Month Exp. Req. -Good Hindi / English Comm. Required Apply Now, Contect For More Details / Information HR Suresh - 7030021413 Perks and benefits Career Growth
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Bhiwandi, Mumbai (all areas)
Work from Office
Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.50 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Mandatory Age: 18 to 32 Min 6 Month Exp Mandatory Location: Thane West Apply Now, Contect For More Details / Information HR Kalyani - 7030023460 Perks and benefits Start your career with Kotak Mahindra Bank !
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Thane
Work from Office
PROCESS : VOICE PROCESS (INTERNATIONAL) SALARY : 21K TO 30K LOCATION : AIROLI AND THANE ONE WAY CAB SERVICE PROVIDING HSC WITH 6 MONTHS EXP AND GRADUATE FRESHER PROCESS: INBOUND CUSTOMER SERVICE GOOD ENGLISH COMMS REQUIRED HR SHILPA 9136283188
Posted 2 weeks ago
Exploring Inbound Calls Jobs in India
In India, the inbound calls job market is thriving with numerous opportunities for job seekers looking to kickstart or advance their careers in customer service and telecalling roles. Inbound calls jobs involve receiving incoming calls from customers or clients, addressing their queries, providing assistance, and ensuring customer satisfaction.
Top Hiring Locations in India
- Mumbai
- Delhi
- Bengaluru
- Pune
- Hyderabad
These cities are known for their vibrant job markets and have a high demand for professionals in inbound calls roles.
Average Salary Range
The average salary range for inbound calls professionals in India varies based on experience and location. Entry-level positions can start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
Career Path
The career progression in inbound calls typically involves roles such as Customer Service Executive, Senior Customer Service Executive, Team Leader, Assistant Manager, and Manager. With experience and skill development, professionals can advance to higher management positions within the customer service domain.
Related Skills
Apart from excellent communication and interpersonal skills, professionals in inbound calls roles are often expected to have skills such as: - Active Listening - Problem-solving - Empathy - Multitasking - Technical Proficiency (CRM tools)
Interview Questions
Here are 25 interview questions that you may encounter in inbound calls job interviews:
- What motivates you to work in a customer service role? (basic)
- How do you handle irate customers? (medium)
- Can you walk me through your experience in handling customer complaints? (medium)
- How do you prioritize incoming calls during peak hours? (medium)
- Describe a time when you went above and beyond to help a customer. (medium)
- How do you ensure accuracy and attention to detail while taking calls? (basic)
- What strategies do you use to de-escalate a tense situation with a customer? (medium)
- How do you stay updated with product knowledge to assist customers effectively? (basic)
- What is your approach to handling repetitive queries from customers? (medium)
- Have you ever had to collaborate with other departments to resolve a customer issue? (medium)
- How do you handle confidential information shared by customers? (basic)
- Can you give an example of a time when you had to follow up with a customer on their concern? (medium)
- How do you adapt your communication style when dealing with different types of customers? (medium)
- What do you think are the key qualities of a successful customer service representative? (basic)
- How do you manage your time effectively when handling multiple calls simultaneously? (medium)
- Have you ever had to deal with a technical issue while assisting a customer on call? How did you resolve it? (medium)
- What role do you think empathy plays in customer service? (basic)
- How do you handle situations where you don't have an immediate answer to a customer's query? (medium)
- What steps do you take to ensure customer satisfaction after resolving their issue? (medium)
- How do you handle feedback from customers, both positive and negative? (medium)
- Can you give an example of a time when you had to upsell or cross-sell a product/service to a customer? (medium)
- How do you handle stress and pressure in a fast-paced call center environment? (medium)
- How do you keep yourself motivated during challenging situations at work? (basic)
- What do you think are the key components of effective communication in a customer service role? (basic)
- How do you stay updated with industry trends and best practices in customer service? (medium)
Closing Remark
As you prepare for interviews in the inbound calls domain, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With dedication and continuous learning, you can excel in inbound calls roles and build a successful career in the customer service industry. Good luck with your job search!
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