4238 Inbound Calls Jobs - Page 2

Responsibilities: Manage incoming calls with empathy and efficiency Resolve issues promptly through effective communication Maintain high call quality standards Meet KPIs related to call volume, resolution time & CSAT

Job Title:- Counsellor No of Vacancies : 35 Salary : 20,000 - 35,000 per month Location : Baner/Alandi Experience : Minimum 06 months in Sales Job Overview : We are looking for motivated Counsellors to guide prospective students through our Online Post Graduate Programs. You will provide detailed information about the programs, answer queries, and help convert leads into enrollments. Responsibilities:- Counsel students on suitable Online Post Graduate Programs. Follow up on leads, manage inquiries, and drive enrollments. Meet monthly and quarterly sales targets. Assist with marketing events and outreach. Maintain accurate records of student interactions and progress. Skills & Qualifications:- 1+ years of sales experience (education sector preferred). Excellent communication and interpersonal skills. Strong sales skills and ability to close deals. Tech-savvy (CRM, MS Office, online platforms). What We Offer:- Competitive salary with performance-based incentives. Career growth and professional development opportunities. Hybrid work environment. If you're passionate about education and sales, apply today to join our team! How to Apply:- To schedule your interview call or send your CV through WhatsApp HR Sayali :- 9158043197

Exciting Career Opportunity in the Premium Travel Process! Job Objectives Are you an experienced in BPO seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Premium Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5.5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30k ctc Position: Customer Support Executive Voice process Requirements: Experienced in BPO is mandatory Skills: Proficiency in English Education: Graduates can apply Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person. Carry a HARD COPY of cv and aadhar card for entry purpose. Don't forget to write '' HR Harsha Jha'' or "Swati Yadav" on cv. Virtual Interview: Send your CV to schedule an online Interview HR Harsha Jha Contact:- " 9220843460" HR Swati Yadav Contact:- "7015404344"

Customer Advisor - International Banking Process To schedule an Interview call - +91 7019251229 - (HR SHOAIB) +91 8310391640 - (Rusha) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 6LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 7019251229 (HR SHOAIB), 8310391640 (Rusha) OR (shoaib@yourpitchh.com) (rusha@yourpitchh.com)

Here is a Tele Sales - Sr. Executive job description tailored for roles focused on phone-based selling : Job Title: Tele Sales- Sr. Executive Job Summary: We are seeking a proactive and persuasive Tele Sales - Sr. Executive to join our team. The role involves reaching out to potential and existing customers via mobile calls, promoting products or services, generating leads, and closing sales. The ideal candidate should have strong communication skills, sales acumen, and the ability to work towards achieving targets. Roles and Responsibilities: 1. Make outbound calls and gather feedback from customers on our services. 2. Identify interested and non-interested customers. 3. Generate high-quality leads as per sales protocols. 4. Attend incoming calls and address client concerns with patience and enthusiasm. 5. Maintain accurate records of all calls made and received. 6. Build and nurture positive relationships with prospects. 7. Ensure adherence to information security guidelines. Requirements: 1. Graduate in any discipline. 2. Prior experience in tele-sales or a similar role preferred. 3. Proficient in computer usage. 4. Comfortable interacting with diverse cultural norms and viewpoints. 5. Flexible communication skills to handle various scenarios. 6. Strong interpersonal, research, and record-keeping skills. Location : Jaya Nagar, Bangalore Industry preferred : HealthCare Experience : 2 Years to 4 years Salary : upto 5 LPA

Description: Tele sales / Tele Marketing NOTE : Kindly mention my name " Nivedha " in the entry form or interview form and give me the call once you reach the office. Location: Chennai, Tamil Nadu, India Experience: 1-6 years Preference: Female candidates Working Hours: General shift Job Description: Are you a dynamic and results-oriented individual with exceptional communication skills? We're seeking talented Telemarketing Executives to join our growing team at Casagrande Builder Pvt LTD! As a Telemarketing Executive, you will play a crucial role in generating leads, qualifying prospects, and building relationships with potential customers. You will be responsible for outbound calling, cold calling, and following up on leads to drive sales and achieve company targets. Key Responsibilities: Outbound calling to generate leads and qualify prospects Cold calling to potential customers Following up on leads to drive sales Building and maintaining strong relationships with customers Achieving monthly and quarterly sales targets Providing excellent customer service Required Skills: Excellent verbal and written communication skills Strong interpersonal and relationship-building skills Ability to work in a fast-paced, target-driven environment Persuasive and persuasive communication style Proficiency in using CRM software Preferred Qualifications: Experience in telemarketing or sales Knowledge of the real estate industry Join our team and enjoy a rewarding career with a leading real estate company! Interested Candidates are requested to share your updated resume to nivethapriya@casagrand.co.in and call 7418332502

PROFILE :- CUSTOMER SUPPORT AND TELE SALES LOCATION :- NOIDA AND GURGAON SALARY :- UPTO 30K QUALIFICATIONS :- UG ( 6 MONTHS EXPERIENCE ) , GRADUATE WANT EXCELLENT COMMUNICATION SKILLS VARSHA VARSHNEY ( HR ) CONTACT NO. :- 9027619861

Customer Advisor - International Banking Process To schedule an Interview call - +91 8660813823 - (Barsha) +91 6363711915 - (Deepika) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 6LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 8660813823 (Barsha), 6363711915 (Deepika) OR (barsha@yourpitchh.com) (deepika@yourpitchh.com)

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Profile - Bpo Voice Process - Telesales -Fresher Experience -work from office -immediate joiner -Salary : 12,200 in hand + Unlimited Incentive -Shift :- 9.30 To 6.30 Required Candidate profile -Qualification - 12th Pass/ Any graduate -Male & Female both can apply -Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Dhanshree:- 9765799435

South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB Bank Post : Tele caller Location : Kalamassery, Kochi Qualification - 12th Language Required : English , Malayalam , Hindi Immediate Joiners Role & responsibilities: Answering call and resolving queries of the customer. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION

-Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below- HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

Respond and resolve customer queries over calls, chat Provide solutions to the customers Call the leads provided by company and pitch our services Store data of every interaction Interact with customers Call/ WhatsApp HR Shivangi 9634855513 Required Candidate profile Excellent communication skills UG/ Freshers/ Grad Immediate joiner Rotational shifts Exp in customer support and sales will be preferred Perks and benefits Unlimited Incentives Performance Bonus Allowance

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selection, Great opportunity Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp.

We are Hiring Customer Support Executive with 2–5 yrs of experience who will Handle customer queries via call/email/chat, resolve issues, maintain records, and ensure satisfaction. Strong Hindi & English communication required.

Process:- Aditya Birla Finance For sales Process Requirement- Good comms required Salary- Upto 17,500k in hand + Unlimited Incentives Need min 3 months of any insurance exp Shift Timing: 9:30 AM 6:30 PM Rotational Off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round Apply Now Send your updated CV on WhatsApp Contact Person:- HR Neha: +91 91689 91284

Customer Service Representative for Gurgaon Location We are looking for Voice Process - Inbound (International) who has prior experience in international voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office (Both side transport) Work Experience 0-30 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of BPO experience NOTE: Interested candidates can share their profile directly at yatharth.srivastava1@wipro.com with subject line " Application for CSR - Voice Process"

- Responsible for calling customers & answering their queries related to the product / services. - Keep records of calls & inquiries and note useful information; sending mails, updating data on computer & paperwork. Required Candidate profile - Must be confident in communicating over phone in English / Hindi / Regional Language. - One can operate computer with basic MS Office knowledge - Word, Excel

JOB DESCRIPTION POSITION: Inbound Member Services Consultant REPORTING TO: Member Services Manager LOCATION: Gurgaon, India JOB PURPOSE The objective of the Member Services team is to ensure our member-first strategy is lived through consistent delivery of service in accordance with the Heartiest principles, putting the member at the heart of decision making, having a solution-driven approach and wherever possible, one call resolution. The Member Services consultant role is responsible for assisting Accor Plus members by delivering exceptional service in accordance with our company values & Heartiest principles. Member Services Consultants will be required to interact with members and leads across our omni channel presence this included but it is not limited to voice, live chat, email/webform and social media. Member Services Consultants will assist Members with a range of queries relating to Accor Plus, Accor hotels, Accor Live Limitless; including but not limited to; product knowledge, benefits of the Accor Plus loyalty programs, general enquiries, concerns and complaints, and requests about the product. KEY INTERACTIONS Internal Director of Member Services Member Services Team Leaders Program offices External Accor Plus members Accor hotels guests Accor Live Limitless Accor members Accor hotels team members Prospective members KEY RESPONSIBILITIES Providing a consistent level of service in accordance with Heartiest principles & company values to our members on every interaction with every member/guest that exceeds our members expectations Responding to member queries via phone, email, Live Chat or Social Media in accordance with standard operating procedures Identifying and assessing member needs to achieve member satisfaction Achieve and exceed KPIs on a monthly basis including CSAT, productivity and sales metrics Resolution of member queries and complaints Generate sales leads through referrals that develop into memberships Developing written content for internal and customer facing knowledge bases PROFILE Experience Experience in a contact center, hospitality or customer facing environment (preferred) Previous experience in an omni channel customer service role is preferred: Live Chat, Voice, Email, Webform & Social Media Capabilities Rapport building skills Exceptional customer skills agnostic of channel Highly developed interpersonal skills including verbal communication, listening and problem-solving skills Ability to use active listening skills, to think quickly and laterally to generate ideas and alternative solutions to problems Attention to detail Objection and complaint resolution abilities Resilience with the ability to work and remain calm in a high-volume case environment Effective time management skills to schedule time for assigned tasks set by management Intermediate computer literacy skills including G Suite Positive mental attitude Professional approach to job with high work ethic EMPLOYEE ACKNOWLEDGEMENT By signing this document, the employee confirms his or her knowledge of the content. This job description is not exhaustive and will evolve as Accor Plus organizational needs change I agree to perform the duties as set out in the above job description and will carry out those duties to the performance standards required. Employee Signature: Date:

This is an urgent hiring, and on-the-spot offers can be given. Say hello to FabHotels! We want to be front-runners in bringing tech disruption to the Indian hospitality market. Join us and witness the magic yourself. Responsibilities: - This opening is basically for Sales and Customer Service Voice Process (inbound/outbound but full training support will be given) where the agent has to call/receive customers and sell/upsell our different hotel rooms to the customers - Handle customer inquiries both telephonically and by email - Knowledge of CZentrix and booking creation will add an advantage - Understand customer needs and requirement - Route qualified opportunities to the appropriate sales executives for further development and closure - Close sales and achieve quarterly quotas - Maintain and expand your database of prospects Shifts: For Male - Multiple Shifts available like 1 pm to 10 pm, 3 pm - 12 am, 4 pm- 1 am, 5 pm- 2 am etc (Night allowances will be given to the night shifts people) For Female - 8 am to 5 pm, 9 am to 6 pm, 10 am to 7 pm, 11 am to 8 pm (No Night shifts for female) Openings - 20 - for different processes like Outbound Sales/Inbound Sales/Inside Sales, Customer service, Feedback & Escalations, Inventory etc. Requirements: 1. Min 6 months years of experience in Sales/Customer Service/Query solving/telesales/outbound sales/Inbound etc 2. Excellent English communication skills Benefits - You will be directly on the payroll of a young and fast-paced company. - Lucrative Incentives Structure - The learning curve will be really steep and you would get ample growth opportunities. Every day will be a new challenge. - Competitive and on time salary processed on the last day of the month. - Friendly and fun work environment with an open door policy and approachable management. - High ownership role - you drive everything - Get to work with seniors - Faster Growth Chart with 360 degree learning - Fun Friday Activities - We are not a BPO but Technology/Product Based company so exposure is 360 degree. - Monthly R&R Please share your CV at 9599884236 or apply to this email posting ASAP as we can releasing offer same day to selected candidates.

Role & responsibilities: 1. Handling Outbound / Inbound calls of customers 2. Responding to customers with the resolution 3. Adherence to service delivery standards 4. Follow up with concern department / branches for resolution & closure. Preferred candidate profile: 1. Graduate (in any stream) 2. Fresher or up to 3 years of experience 3. Candidates with good English communication skills 4. Flexible to work in any shift between (7.00 AM to 11 PM), 5. Flexible to work on Holidays/Sundays (as per the attendance roster)

*Graduation is must *International voice *customer support *min 6 months exp into any international voice is fine *sal-4.5LPA *immediate joinee *night shift *5days/2daysoff *2 way cab *work from office *chennai jeevitha hr-9940812026/8925733223 Required Candidate profile looking for candidate into any international voice experience like banking voice international,healthcare ar caller voice, customer support voice technical support voice any international process

Role - Customer support representative Hyderabad Hiring Requirements: Excellent Communication in English. Candidates must comfortably working in 24/7 Shifts and Work from Office. Candidates should be ready to join immediately. Working:- 5 Days ( Rotational Week off) Both way Cab Facility, 20K loyalty bonus + Incentives Interview Rounds: HR Screening Operations Round Versant (Score - 60) Contact Details:- Contact Person- HR Vaishnavi (9701313360) contact Person - HR Raj Kiran ( 7993391167 ) Looking for Immediate Joiners only Role: Customer Support - Voice Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice Education:- UG/Graduation Not Required 10+2 is a must. * Mention the name of the recruiter on top of the resume*.

Responsibilities: * Make outbound calls to generate leads * Handle incoming customer queries via phone * Provide exceptional customer service over the phone * Meet daily/weekly call targets Over time allowance House rent allowance Performance bonus Referral bonus Job/soft skill training

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Maintain records of all interactions with customers using CRM software (e.g. Zoho). Escalate complex issues to senior team members or supervisors when necessary. Provide accurate information on products/services offered by the company to customers. Desired Candidate Profile Proficiency in English language (written & spoken) with good knowledge of Hindi language. Ability to work flexible shifts including evenings, nights, weekends, and holidays as per business requirements. 0-3 years of experience in BPO/Call Centre environment handling international voice process. Contact - Zoya Sayed - 8355907884 Email - Zoyaf@hexaware.com