DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery Station. In this role you will be responsible for End-end operations with stake holders at our DS and support the DS site lead in performance management and driving the operational plan. Key job responsibilities Defining , building and executing the delivery process from delivery station to customer address Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Related skills : Background on marketing, End-end sales, Experiences with people management and basic data analytical skills. BASIC QUALIFICATIONS 3+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree PREFERRED QUALIFICATIONS Speak, write, and read fluently in English Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones, inter-connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate AI applications and Machine Learning databases, making them more highly available, fault tolerant, and scalable than traditional single data center infrastructures or multi-data center infrastructures. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? We at Amazon Data Services India Private Limited (ADSIPL), are looking to hire a highly motivated, best-in-class Network Operations Support in India to join our growing team within its infrastructure operations/Project Management space. The candidate will work with minimum supervision in a dynamic environment to drive our Network growth and to develop innovative ways to automate and scale operations and project management processes as we expand. The position responsibilities will include scaling support of data center locations of AWS across region (India, APAC, EMER’s and AMER’s) and be responsible for day-to-day assistance with capacity build and management. Network Operations Support member will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Infrastructure Program Managers. Knowledge of Telecom, Data center and Fiber Optics build/implementation process skills combined with a proven documentation methodology is also required. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively. Key job responsibilities Monitoring the queue for new requests, changes or projects tasks. Plan and implement assigned project tasks as per defined processes and standards Follow change management guidelines during the execution of projects Work with vendors as needed for the projects and monitor their work Collaborate with cross functional teams including network TPM, Engineers, Facility and security teams. Remain updated about the new technologies, processes and designs Follow safety and security standards Communicate with stakeholders and share regular updates Preparation of weekly and monthly reports. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 2+ years of computer hardware troubleshooting and repair experience 2+ years of telecommunication technology experience 2+ years of solving problems with technology in the Telecommunications industry experience PREFERRED QUALIFICATIONS Knowledge of networking fundamentals Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies Are enrolled in or have completed a Bachelor's degree in engineering or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure—solving complex challenges with thousands of variables that impact how businesses access and rely on AWS. Keep the cloud running and help millions innovate. You'll ensure data centers operate flawlessly, managing servers, storage, networking, power, and cooling equipment that keep AWS available 24/7—the foundation enabling continuous customer innovation. Join a diverse team of operations engineers engineers, hardware specialists, network engineers, supply chain experts and security professionals collaborating across AWS. You'll deliver the highest safety and security standards while driving down costs and scaling capacity. We foster an inclusive culture where bold ideas are welcomed and you own projects to completion. Ready to tackle challenging problems at massive scale with talented, passionate people? This is your opportunity. Key job responsibilities The Data Center Engineering Operations Engineer ensures all electrical, mechanical, and fire/life safety equipment operates within contracted parameters while driving innovation to optimize efficiency and reduce operational costs. This role encompasses risk management, infrastructure maintenance, vendor management, performance reporting, and root cause analysis. Serving as technical subject matter expert for hands-on troubleshooting of critical infrastructure including generators, switchgear, UPS systems, PDUs, chillers, cooling towers, air handlers, and building automation systems Managing contractors, sub-contractors, and vendors to ensure compliance with established practices, procedures, and local legislation • Conducting root cause analysis for operational issues and implementing corrective actions • Establishing performance benchmarks and preparing comprehensive reports on facility infrastructure operations Collaborating with DCO managers, business leaders, and partners to coordinate projects, manage capacity, and optimize safety, performance, reliability, and sustainability • Supporting rack installation with proper power and cooling provisioning • Implementing preventative and corrective maintenance programs for critical infrastructure Developing metrics and dashboards for facility performance monitoring Ensuring compliance with safety standards and environmental regulations Leading continuous improvement initiatives to achieve operational excellence and uptime targets. A day in the life You'll be the technical expert ensuring 24/7 uptime of critical infrastructure powering AWS services globally. Troubleshoot facility and rack-level events within SLAs, serving as technical escalation point for complex electrical and mechanical issues. Execute rack installations, decommissioning, and facility modifications with proper power and cooling provisioning. Monitor critical infrastructure through building automation systems, providing real-time operational readings and KPIs to maintain 99.999% uptime targets. Manage on-site contractors ensuring compliance with safety practices. Collaborate with DCO managers and field engineers on capacity planning and incident response. Perform preventive and corrective maintenance on electrical and mechanical systems. Conduct root cause analysis and implement corrective actions. Work schedule varies—shifts up to 12 hours with rotating schedules and on-call responsibilities About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field 5+ years of data center engineering or operations experience Experience in vendor management 5+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience PREFERRED QUALIFICATIONS Electrical or mechanical Journeyman License Experience in construction or project management Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION FireTV Chennai is looking for passionate, hard-working, and talented software engineers who has experience in building innovative, mission critical, high volume cloud systems that powers our world-class content forward experience for millions of customers. As a software engineer in this team, you are expected to design and implement micro cloud services and APIs serving ultra-high volume transactions. Your cloud services and API’s have direct impact to customer experience, be a base for building varied features for FireTV. You identify betterment's to current design, propose improvements, identify impact to dependent systems, implement and rollout changes successfully. You continuously look for improvements that excite our customers, show bias for action and get it done. Key job responsibilities As a Software Engineer, you own micro services and components, adopt to latest technologies, build quality guard rails, alarms and monitors. You should be able to take short term and long term trade-off by working backwards on customer experience. You will be the operational experience champion for your team, identify areas to reduce operational overhead, optimize the cost, build best practices for the team. You raises the quality bar for the team with your every code and design artifact. You will help onboard new engineers and mentor them in the role. About the team Amazon FireTV products are revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to build a new website based on technologies such as React, GraphQL and AWS backend stack. The website you build is the foundation for FireTV's operational businesses. It generates critical data to power FireTV's video catalog and discovery experiences. You will work with product and other technology teams to explore solutions to improve FireTV's key business metrics. BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Manager which is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We are seeking an Area Manager . In this role you will be responsible for driving up the sortation & line haul infrastructure in the region which includes identifying the new routes. Key job responsibilities Defining the transportation process from FC to delivery stations Ensure enough bandwidth in sortation team to ensure peak time delivery management Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations Continuously improve the through put and attain a sustained level of delivery performance improvement Analysis of the data reports to identify performance bottlenecks and improve the performance Implement the formal process control and process improvement mechanisms such as Kaizen A day in the life Experience in logistics field desirable and the experience in courier industry highly preferred People management experience. Experience in handling field team is highly desirable. Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away) Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has six sigma, Kaizen etc Internal job description NA Loop competencies - Basic qualifications 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. BASIC QUALIFICATIONS 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Manager which is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We are seeking an Area Manager . In this role you will be responsible for driving up the sortation & line haul infrastructure in the region which includes identifying the new routes. Key job responsibilities Defining the transportation process from FC to delivery stations Ensure enough bandwidth in sortation team to ensure peak time delivery management Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations Continuously improve the through put and attain a sustained level of delivery performance improvement Analysis of the data reports to identify performance bottlenecks and improve the performance Implement the formal process control and process improvement mechanisms such as Kaizen A day in the life Experience in logistics field desirable and the experience in courier industry highly preferred People management experience. Experience in handling field team is highly desirable. Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away) Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has six sigma, Kaizen etc Internal job description NA Loop competencies - Basic qualifications 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. BASIC QUALIFICATIONS 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery Station. In this role you will be responsible for End-end operations with stake holders at our DS and support the DS site lead in performance management and driving the operational plan. Key job responsibilities Essential Functions Key job responsibilities Defining , building and executing the delivery process from delivery station to customer address Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Related skills : Background on marketing, End-end sales, Experiences with people management and basic data analytical skills. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Bachelor's degree in marketing, communications, business, or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery Station. In this role you will be responsible for End-end operations with stake holders at our DS and support the DS site lead in performance management and driving the operational plan. Key job responsibilities Essential Functions Key job responsibilities Defining , building and executing the delivery process from delivery station to customer address Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Related skills : Background on marketing, End-end sales, Experiences with people management and basic data analytical skills. BASIC QUALIFICATIONS Experience in customer-facing environment, warehousing, logistics or manufacturing PREFERRED QUALIFICATIONS Bachelor's degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The Site WHS officer will be responsible for partnering with a site operations team in a Sort Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site WHS officer will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. BASIC QUALIFICATIONS Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls PREFERRED QUALIFICATIONS Sort Center or Manufacturing Safety experience with mix of exempt and non-exempt employees at a site of at least 200 people preferred. · Master’s degree preferred · Experience in a fast paced, changing/growing organization · Government Certified Safety Professional preferred · Excellent written and verbal communication skills, including comfort interfacing with site leaders. · Ability to develop and implement department goals and strategies. · Strong analytical skills with demonstrated problem solving ability. · Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon is looking for driven Sr. FinOps Analyst to become major contributors to the fast paced world of Global Accounts Payable. We’ll give you the opportunity to really make a difference in a high growth environment where your ability to identify, communicate and drive changes will be a key aspect. You will own and manage direct relationships with our TOP vendors and coordinate problem solving activities with them to ensure best vendor experience and smooth flow of all business process. We’re looking for people with excellent communication and analytical skills as well as a passion for process improvement and problem solving. If you are motivated to dive into the detail, take ownership and be able to work in a fast-paced environment, we have the career you’re looking for! About the role The successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management. Responsibilities will include: Identifying root causes for problems within the Accounts Payable function or in internal Amazon systems and leading the initiative of fixing these problems- conduct follow-up tasks, communicate opportunities for improvement and agree action plans Analyze key Supplier trends, govern mediation requirement based on analyzed trends Acting as a main point of contact for TOP Amazon Suppliers, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption Prepare vendor health scorecard Conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the Amazon tools Other requirements: Analyzing metrics relating to operational performance and effectively presenting data to vendors and internal teams Working actively and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies Interacting with Retail & Finance teams while working on the same vendor account and agreeing on priorities, business decisions, objectives and communication Working in night shifts and weekends/holidays based on business requirement Key job responsibilities 1. Processing of invoices as per the agreed timeliness and quality 2. Perform quality check based on the agreed parameters and provide feedback 3. Prepare the dashboard covering the the key metrics BASIC QUALIFICATIONS Bachelor's degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS 4+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION About Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon currently has presence in India (www.india.amazon.com) by way of Development Centers across three locations; Bangalore, Chennai and Hyderabad, which works on complex technology and operations challenges that directly drive business on Amazon.com. In addition to this, there are retail teams that strive towards providing world class customer experience to our customers across www.amazon.in and www.junglee.com, followed by a dynamic operations team that ensures customer orders are fulfilled and delivered on time. Summary Description The individual will implement HR plans and solutions in order to achieve strategic business initiatives and deliver results. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. Key to the position is the ability to keep the team organized, prioritized and on time while also serving as a "go to" for all areas and departments which dovetail with HR. This candidate will help foster a cooperative and communicative atmosphere. Roles and Responsibilities Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts. Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce Implement new policies, procedures and programs in support of Business Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations. - Knowledge in MIS support for Attrition analysis, includes- analyzing Exit interview , observe trends and highlight important aspects, prepare and publish dashboards Drive engagement initiatives like – New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session and R&Rs Partner with HRBPs to drive Career pathing sessions/ initiatives Support the L&D team in conducting training needs assessment for employees across levels Responsible in conducting regular vendor audits to ensure labor compliance. Responsible for statutory compliance Proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. Able to travel, as appropriate Ability to analyze organization and individual needs and create the most cost-effective package to meet them Experience with assessing executive talent and filling technology/operations/management positions Proven understanding of the role and functions of a human resource office within a corporate operations structure Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development Proven ability to use initiative in carrying out tasks · Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions · Exposure to multi-state and international employment laws Mandatory requirement: - Candidates should have a work experience of 3 to 5 years in relevant HRBP domain HRBP / Mfg. HR experience is a mandate, experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, succession planning, etc. Education: MBA or Master's Degree in HR/Social Work/ from B schools BASIC QUALIFICATIONS Bachelor's degree or above PREFERRED QUALIFICATIONS Master's degree in business, data science, public administration, finance, engineering, human resources or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon's Legal Department is looking for a talented Associate Corporate Counsel to support our rapidly evolving and expanding Prime Video service in India. This role is part of the legal team that supports Amazon's digital media businesses in India. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging, exciting and fast-paced. Developing innovative solutions to novel legal questions is part of our daily job. Like everyone at Amazon, we are passionate about our customers. Key job responsibilities In this role, you will counsel Prime Video business on a broad range of commercial, licensing, technology and regulatory matters and will be invowlved in structuring, drafting and negotiating complex commercial transactions. You will handle legal aspects of content acquisition, and will be responsible for all related legal matters including evaluating rights issues, confirming chain of title and handling clearance matters, standards and practices review, promotion and publicity issues, and working with other departments like marketing, content acquisition, policy, product etc. You will work directly with the business, serving as counsel on strategic deals, helping launch new products and services, providing day-to-day advice, resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and content related escalations and inquiries. You will advise business on a wide range of legal areas, including intellectual property, digital media, acquisition of content and regulatory compliance. The role would also require counseling business on relevant legal developments. Throughout all the above tasks, you will closely coordinate with local and global legal teams and outside counsel. The successful candidate must be inquisitive, enjoy being continually challenged, and demonstrate sound judgment even in ambiguous situations. LOCATION: The position is based in Mumbai, and we foster a collaborative work environment where team members work together in person at office all 5 days of the week. Some travel, domestic and international, will be required. BASIC QUALIFICATIONS 3+ years of Intellectual Property (IP) Law experience Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams Experience with strong project management skills and the ability to thrive in a fast-paced environment LL.B. (undergraduate law degree) from a top tier university in India. PREFERRED QUALIFICATIONS In-house experience in the media space with a reputed MNC in content related transactions and intellectual property issues. Knowledge / experience in policy / regulatory / S&P issues. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Sort Center (Inbound, Sortation, Outbound). Additional responsibilities include managing and leading a team of Area Managers, Team Leaders coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Sort Center. Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the SC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Area Managers. Ø Measures performance, provides feedback, and holds Team Leaders/ Area Managers accountable for their performance and the performance of their departments. Ø Leverages the Operations and Team Leaders/Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Ø Works closely with partner functions (PXT Manager, Financial Manager, Facilities Manager, LH Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Ø Able to address operational and personnel issues affecting functional area. Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR. Key job responsibilities Lead and supervise a team of Team Leaders and Process associates and associates in Inbound, Sortation and outbound operations within the Sort Center. Responsible for the overall safety, quality and performance and customer experience of the shift. Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. Accountability for meeting and exceeding operational goals. Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs. Mentor, train and develop teammates for career progression and learning Ability to develop and share best practices across the shifts and network. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. A day in the life Internal Stakeholders - Inbound, Outbound, Sortation PS, L&D, SF, LH & PXT Team, RME, RE. Customers - Last Mile for any customer related escalations, Central Agencies like ACES, S&OP, CF Team. This position is expected to have good stakeholder management with the agencies mentioned above, working towards the shared goal of uplifting Customer Experience. BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS 2+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon’s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. The ideal candidate will not only have exposure to healthcare revenue cycle, including shared services functions (e.g. billing, payments, vendor communication) but also have exceptional customer obsessed skills to resolve complex dispute management and provide excellent customer service. They will be able to learn quickly and be willing to experiment with new ideas. We’re looking for people with outstanding communication and analytical skills as well as a passion for process improvement and problem solving. If you are motivated to dive into the detail, take ownership and be able to work in a fast paced environment we have the career you’re looking for! Key job responsibilities Contributes to the successful management of healthcare payable operations, including invoice management, resolving invoice tolerances, account reconciliations, vendor communication. Interfaces with vendors, PO requesters and approvers to ensure timely and accurate resolution of accounts payables. Independently identify areas of operational opportunity. Prioritizes using analysis and investigation, presents recommendations and drive implementation by collaborating with cross functional teams. Reviews and recommends changes to policies and procedures to improve Accounts payables processes. Participates in the development of training materials and quality assurance programs. Adheres to productivity and accuracy standards as set by leadership BASIC QUALIFICATIONS Bachelor's degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience in finance operations/shared services, accounts payable, account receivable (collections) or general ledger PREFERRED QUALIFICATIONS 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Team lead for its GSF NOW Transportation team. In this role you will working closely with hubs, spokes, logistic partners and other stakeholders for smooth management of line haul operations across Amazon's GSF NOW network. The team lead will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Team lead should also work on VRID hygiene, Accrual’s improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, new projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects. Key job responsibilities Carrier Onboarding and management Carrier performance, VC reduction Capacity planning: TU analysis and veh rightsizing, work on adhoc reduction Performance review, WBR Coordinate with SLP & carrier to reduce in-transit losses/damages: Engage with Safety to improve yard & road safety Site management Align vehicle fleet plan with stakeholders Distance & Transit time inputs for all OD pairs FCND, YMS check-in cases Work with sites for reducing unloading dwells Compliances and program R4D, R4C, GPS compliance-registration compliance, BGV BASIC QUALIFICATIONS Bachelor's degree Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. BASIC QUALIFICATIONS Bachelor's degree Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments PREFERRED QUALIFICATIONS Knowledge of Six Sigma, Lean manufacturing efforts, transportation and logistics, or fulfillment and distribution centers Knowledge of and proficiency in Excel and SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. BASIC QUALIFICATIONS Bachelor's degree - - - Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent - - - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - - - Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments PREFERRED QUALIFICATIONS Knowledge of Six Sigma, Lean manufacturing efforts, transportation and logistics, or fulfillment and distribution centers - - - Knowledge of and proficiency in Excel and SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. BASIC QUALIFICATIONS Bachelor's degree - - Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent - - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - - Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments PREFERRED QUALIFICATIONS Knowledge of Six Sigma, Lean manufacturing efforts, transportation and logistics, or fulfillment and distribution centers - - Knowledge of and proficiency in Excel and SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. A day in the life Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. BASIC QUALIFICATIONS 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel PREFERRED QUALIFICATIONS 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Introduction Amazon is seeking bright, motivated and hardworking individuals to fill Warehouse TL Position at our FC (fulfillment center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. TL may also be required to stow customer orders on all levels of a multi-level mezzanine and troubleshoot problems to resolution. TL are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the fulfillment center not limited to stowing a cart and loading or unloading of material. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times. Requirements of the Position Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as an IB TL: Job Title: Team Lead (TL)- IB Location: Hyderabad Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Team Lead Best Behavior Be able to listen to the associates and support the manager Be quick at responding and closing on action points Lead by example, doing what we say and act how we say Must be approachable, be able to interact with employees, gather feedback on how we can be better, and contribute towards employees growth Must exhibit the best behavior while at work Always be up to date with the latest techniques, tools, and processes Be right, honest, and be willing to accept if there's a miss Be willing to push their limits and accept responsibilities as the business requires BASIC QUALIFICATIONS Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel PREFERRED QUALIFICATIONS 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.