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204 Job openings at Shining Stars Institution & travels
About Shining Stars Institution & travels

An organization focused on providing educational and travel services for students and learners.

Chat Support Executive

Not specified

1 - 4 years

INR 1.75 - 2.75 Lacs P.A.

Work from Office

Full Time

HELLO JOB SEEKERS!!GREETINGS FROM SHININGSTARS!!ANY GRADUATE FRESHER OR 6 MONTH OF EXPERIENCE CANDIDATE CAN APPLY.PROFILE- CUSTOMER SERVICEPROCESS- VOICE/CHATLOCATION- NOIDA SEC 62, 63, 127ROLES AND RESPONSIBILITIES-*Resolving customer issues brought to your attention.*Ensuring customer satisfaction by listening to them and solving their problems.*Performing quality assurance surveys with customers.*Interacting with customers to determine whether they have a desirable and shareable experience.*Possessing the knowledge and ability to improve customer service experience of thecustomers.ELIGIBILITY-*Graduate any can apply.*Freshers and experienced candidates both are welcome to apply!*Communication Skills: Brilliant presentation and strong verbal/written skills.*Must be comfortable with Work From Office.SALARY AND OTHER BENEFITSExperienced - upto 23k CTCOne way cab in the odd hoursINTERVIEW MODE- WALK-IN INTERVIEWYou can give me a call or can share your resume on this Number 7652025525Regards,KULDEEP Singh(HR Executive)ShiningStarsITPL.

Sales Executive

Not specified

1 - 3 years

INR 1.0 - 2.5 Lacs P.A.

Work from Office

Full Time

Job Opening: International Voice Process GurugramLocation: Gurugram, India Salary Package: 20,000 - 29,000 per month Process: Backend, Email, Voice & Blended Work Schedule:6 Rotational Offs 1 Rotational Week OffRole & responsibilities Competitive salary package (20,000 - 29,000) Growth opportunities in a multinational environment Supportive work culture For More Details & To Apply: Contact HR Aradhna 8209505273

Inside Sales Executive

Not specified

0 - 0 years

INR 1.5 - 2.0 Lacs P.A.

Work from Office

Full Time

HELLO JOB SEEKERS!!GREETINGS FROM SHININGSTARS!!ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLYIMMEDIATE JOINERS ONLYAre you ready to kickstart an exciting career in LUCKNOW ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU!PROFILE- INSIDE SALESLOCATION- LUCKNOW (HAZRATGANJ). ROLES AND RESPONSIBILITIES- Develop and maintain strong customer relationships.Identify new sales opportunities and potential clients.Prepare and deliver sales presentations to clients.Negotiate and close sales deals.Keep up-to-date with industry trends and competitor activities..ELIGIBILITY-*Undergraduate/Graduate any can apply.*Freshers and experienced candidates both are welcome to apply!*Communication Skills: Brilliant presentation and strong verbal/written skills.*Must be comfortable with salesSALARY- UPTO 17k InhandPERKS AND BENEFITS-Peerformance based incentives.INTERVIEW MODE-WALK-IN INTERVIEWYou can give me a call or can share your resume on this Number:7652025525Regards,Kuldeep Singh (7652025525)(HR Executive)ShiningStarsITPL.

Customer Service Executive/Tele sales Executive

Not specified

0 - 2 years

INR 1.75 - 2.25 Lacs P.A.

Work from Office

Full Time

Hi Job Professionals!!Greetings from Shining Stars!!HIRING FOR THE PREMIUM PROCESS FOR MULTINATIONAL BPO FOR LUCKNOW LOCATIONPositions -1. Customer Care ExecutiveREQUIREMENT - Any Undergraduate Fresher and Experience can Apply for this profileSalary -Fresher - 15k CTC & 11k in handExperience - 17k CTC & 13.5k in hand2. Tele sales ExecutiveREQUIREMENT - Any Undergraduate Fresher and Experience can Apply for this profileSalary - upto 19k in handFacilities -3k Quarterly bonus6 days workingRole & responsibilitiesRespond promptly to customer inquiries via phone, email, chat, or social media platforms.Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible..Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences.Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.How to Apply:For any further queries or to get your interview aligned please give a call on Vahida 9956739953 or Kaynat - 8957778258 you can drop your resume .Please allow us time to revert and request you to drop either a text or drop your resume over the same number.Thanks & RegardsKaynat KhanHR ExecutiveShiningstarsITPL

Sales Executive

Not specified

0 - 5 years

INR 2.0 - 6.5 Lacs P.A.

Work from Office

Full Time

Hello Folks,Greetings From ShiningStars ITPLWe are looking for proactive and dynamic Sales Executives in the Noida and Gurugram location. The ideal candidates will be responsible for driving sales, building strong client relationships, and achieving sales targets.NOTE: -Immediate Joiners Preferred.Only Walk-in Interview.This position is open for both freshers and experienced.Must not have any predetermined leave requirement in the next 3 months (After Joining).Max Age Limit - 30Locations:Noida - Sector 27, 63,125 and 127Gurugram - Sector 18Domains we are hiring for -BankingTelecomFinTechEd TechLoanDomain and Qualifications:Banking, Loan, Fin Tech and Telecom - Any HSC passed fresher / experience can apply.Ed Tech - Any Graduate with experience in Ed Tech Sales.Key Responsibilities:Present and demonstrate products/services to prospective clients.Handle client inquiries and resolve issues promptly.Develop and execute sales strategies to meet or exceed sales targets.Plan and organize sales activities to maximize efficiency and effectiveness.Negotiate terms and conditions with clients to close sales.Stay updated on industry trends, competitors, and market conditions.Skills:Strong communication and interpersonal skills.Proactive and self-motivated with a goal-oriented mindset.Excellent negotiation and closing skills.Ability to work independently and as part of a team.Salary:Noida -Fresher: 13k to 22k CTC Experience: Up to 26k CTC (Non Ed Tech) and Up to 54k CTC (Ed Tech)Gurugram:Fresher: 21k to 25k CTCExperience: Up to 30k CTCFeel free to connect over call or share your resume on WhatsApp @ 9569433682 (Indrajeet) to get your interview aligned.Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change.For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh

Customer Care Executive

Not specified

0 - 5 years

INR 2.5 - 4.0 Lacs P.A.

Work from Office

Full Time

Hi Job Enthusiasts!!Greetings from ShiningStars!We are actively hiring Customer Support Executives for a leading BPO in Delhi NCR. If you have strong communication skills and a customer-centric mindset, this opportunity is for you. Location: Delhi, Noida, Gurgaon Employment Type: Full-time, Work from Office Roles & Responsibilities: - Handle inbound and outbound customer interactions professionally - Provide accurate product and service information - Ensure customer satisfaction by resolving queries effectively - Maintain proper documentation of interactions and follow-ups - Adhere to company policies and quality standards Eligibility Criteria: - Open to freshers and experienced candidates (up to 3 years in customer service) - Minimum qualification: Undergraduate (graduates preferred) - Strong communication skills in both English and Hindi - Willingness to work six days a week in rotational shifts - Maximum age limit: 30 years Salary & Benefits: - Freshers: 15,000 20,000 per month (based on qualification & communication skills) - Experienced Candidates: Up to 25,000 CTC - Additional perks include performance incentives and a one-side cab facility for odd-hour shifts (as per process) How to Apply: Interested candidates can share their resumes via WhatsApp at 9696714723 (Homa). - WhatsApp Hiring Channel: https://lnkd.in/dag_wY3c - LinkedIn Profile: https://www.linkedin.com/in/homafaijani #CustomerSupport #BPOJobs #HiringNow #DelhiJobs #NoidaJobs #GurgaonJobs #CustomerService #CareerOpportunities #ApplyNow #JobOpening

Customer Service @Noida

Not specified

0 - 3 years

INR 2.25 - 3.0 Lacs P.A.

Work from Office

Full Time

Hello CAREER SEEKERS !!!Greetings from Shining Stars ITPL !!!Hope you are doing well !!!WE HAVE COME UP WITH THE REQUIREMENTS OF DOMESTIC AND INTERNATIONAL BPO'S AT Noida Location.LOCATION - NOIDA ( SEC 62 , SEC 63 )PROFILE - CUSTOMER SERVICE. ( Chat Process)ONLY GRADUATES are required.FRESHER / EXPERIENCE both can apply.FRESHERS - 19K CTCEXPERIENCE - 23K CTC6 Days working.Rotational Shifts.Work from Office.INTERVIEW MODE - Walk-in.NOTE - Kindly go through the Job Description before applying.Do not apply if you're not well-versed in spoken and written ENGLISH .Roles and Responsibility -Resolving customer complaints brought to your attention.Managing proactively inbound and outbound calls .Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Establishing a positive rapport with all clients and customers via phone.Interacting with customers to ensure they have a desirable and shareable experience.Desired candidates Profiles -Any GRADUATE with excellent English communication with experience can apply.Must be fluent in English.Communication and thought process has to be good.Must be comfortable working from office.Must be comfortable with rotational shifts.Must have valid documents.To get your Interview aligned connect with me directly or can drop me resume on the number given below :Alok : 9792779366Regards,Alok SrivastavaHR SpecialistShining Stars ITPL#hiring #customerservice #customer #voice #bpo #cce #communicationskills #experienced #openings #noidahiring #work #inbound #outbound #domestic #telecalling #customerservice #service #voice #delhincr #noidaopenings #bpo #customercare #noida #english #international #chat #blendedprocess #bpovoice #nonvoice #noidaopening #freshers

Customer Service Executive

Not specified

0 - 5 years

INR 2.25 - 3.5 Lacs P.A.

Work from Office

Full Time

Job Title: Customer Service Executive (Domestic & International Process)Locations: Noida & GurgaonSalary: 19,000 CTC to 30,000 CTC per monthJob Description:We are looking for highly motivated and customer-oriented individuals to join our team as Customer Service Executives for both Domestic and International processes. If you have excellent communication skills in English and are passionate about providing exceptional service to our customers, we want to hear from you!Key Responsibilities:Resolve customer issues and complaints in a professional and timely mannerProvide accurate information about products and servicesFollow up with customers to ensure satisfaction and resolve any ongoing issuesWork as part of a team to achieve organizational and individual goals. Skills & Qualifications:Excellent verbal and written communication skills in EnglishPrevious experience in customer service is a plus but not mandatoryFreshers with a strong command of English are also welcome to applyShould be open to working in rotational shifts Other Benefits:Performance-based incentivesHealth benefits and other perksOpportunities for career growth and advancement Contact Person - Tamanna: 7355013912Fouzia: 9569902470 We are excited to welcome dedicated professionals to our team!Best regards,Tamanna AkhtarSenior Executive - HRShiningstars ITPL

Customer Care Executive @Delhi NCR

Not specified

0 - 5 years

INR 2.25 - 4.0 Lacs P.A.

Work from Office

Full Time

Hello CAREER SEEKERS !!!Greetings from Shining Stars ITPL !!!Hope you are doing well !!!* If you like tremendous growth, with flattered, relish over-achievers, you will enjoy your bright career with us.*Hiring for Multinational BPO's in Delhi, Gurgaon and NoidaGURGAONSector 18Graduate + FresherUndergraduate + ExperienceSalary - 22k CTCRotational ShiftsCabs Available5.5 days WorkingSector 19Salary StructureFresher : 16k ctcExperience : 30k ctcGraduate / UndergraduateFresher / ExperienceRotational ShiftsBoth Side Cabs5 days WorkingSector 18Salary StructureUndergraduate / GraduateFreshers : 25kctcExperience : 30k ctc5 Days WorkingBoth side cabsRotational Shifts***************************************************************************************NOIDASector 58Salary StructureSalary - 15k InhandGraduate / UndergraduateFresher / ExperienceDay ShiftsNo Cabs6 days WorkingSector 60Salary StructureExperience : 25kctcRotational ShiftsOnly GraduatesFresher Experience both can apply.NO Cabs6 days WorkingSector 62Salary StructureFresher : 16k ctcExperience : 23k ctcDay ShiftsOnly GraduatesFresher Experience both can apply.No Cabs6 days WorkingSector 63Salary StructureExperience : 18kctcDay ShiftsGraduates + FresherUndergraduate + ExperienceNO Cabs6 days WorkingSector 127Salary StructureExperience : 22kctcDay ShiftsGraduates + FresherUndergraduate + ExperienceNO Cabs6 days Working***************************************************************************************INTERVIEW MODE :- Walk-inKindly go through the Job Description before applying.Do not apply if you're not well-versed in spoken and written ENGLISH .Roles and Responsibility -Resolving customer complaints brought to your attention.Managing proactively inbound and outbound calls .Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Establishing a positive rapport with all clients and customers via phone.Interacting with customers to ensure they have a desirable and shareable experience.Desired candidates Profiles -Any 12th pass-out with excellent English communication with experience can apply.Must be fluent in English.Communication and thought process has to be good.Must be comfortable working from office.Must be comfortable with rotational shifts.Must have valid documents.To get your Interview aligned connect with me directly or can drop me resume on the number given below :Anushka : 8931017165Regards,Anushka MishraTeam LeadShining Stars ITPL#hiring #customerservice #customer #voice #bpo #cce #sales #insurance #insidesales #upselling #outboundsales #targetachievement #selling #b2csales #communicationskills #experienced #openings #gurgaonhiring #noidahiring #work #inbound #outbound #domestic sales #hindispeaking #telecalling #customerservice #service #voice #delhincr #noidaopenings #bpo #customercare #delhi #noida #english #international #domestic #chat #blendedprocess

Chat Support Executive

Not specified

0 - 2 years

INR 0.5 - 2.0 Lacs P.A.

Work from Office

Full Time

Job Title: Chat Support Executive (Non-Voice Process) Location: Noida, Sector 62 Salary: 25,000 per monthJob Details: Process: Chat Support (Non-Voice) Working Days: 6 Days a Week (1 Rotational Off) Shifts: Rotational Shifts (Cab Provided in Odd Hours) Interview Mode: Virtual & Walk-in Contact HR: Aradhna - 8209505273

Telesales

Not specified

0 - 3 years

INR 1.25 - 2.0 Lacs P.A.

Work from Office

Full Time

Hello Job Seekers!Greeting from Shining Stars ITPL!New Opportunities are available hurry up!||We are hiring for Lucknow location for Inside sales||Note- Kindly go through the Job description carefully before applyingRoles and ResponsibilitiesHandle inbound calls from clients to generate leads and convert them into paying customers.Develop strong relationships with existing clients through upselling and cross-selling opportunities.Identify new business development prospects and pitch products/services effectively.Provide excellent customer engagement by actively listening, responding promptly, and resolving issues efficiently.Meet or exceed monthly sales targets set by the company.Desired Candidate Profile0-3 years of experience in inside sales, telesales, or BPO sales.Strong communication skills with good English proficiency (written & spoken).Proven track record of meeting sales targets consistently over time.Ready to take your career to new heights? Apply Now!For more details contact Monika(7266822602) or Whatsapp your resume on this number.Thanks and Regards,Monika Singh7266822602HR Executive Shining Stars ITPL

Business Development Executive

Not specified

0 - 5 years

INR 2.5 - 3.25 Lacs P.A.

Work from Office

Full Time

Hello Job seekers,Greetings from ShiningStars ITPL Huge Openings for India's Biggest Multinational BPO at Chennai location.Any Undergraduate Fresher or Experienced can apply.Salary up to 3.2 LPA ( Depends on skill set and last drawn) Note : Only Male Candidates are eligible for this role. Roles And ResponsibilitiesMaking multiple outbound calls to potential customers.Meet with clients as per their requirements.Follow up on hot leads and convert them into successful sales.Identify market opportunities and suggest policies accordingly.Understand customers needs & requirements in order to suggest appropriate polices and servicesRequired Candidate profile Willing to do work from office.Candidates should be comfortable with field work.English+ Tamil speaking candidates required.Must be comfortable in handling multiple calls per day.Driven to achieve targets and generate revenue for the organization.Interested candidates can apply on this post or get in touch with me on below mentioned number Rachit Srivastava - 8887706986 Thanks & Regards,Rachit SrivastavaTeam Lead- HRShiningstars ITPL

Soft Skills Trainer

Not specified

3 - 8 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Hi Job Enthusiasts!Greetings from ShiningstarsWe are actively hiring for Soft Skills Trainers and Voice Coaches to work with a leading domestic e-commerce process in Bangalore. Job Description: The primary goal of this role is to enhance employees' communication, teamwork, problem-solving, and other essential soft skills to improve customer interactions and overall performance. Roles and Responsibilities: - Design and deliver soft skills training programs for employees - Identify training needs and address skill gaps - Develop and customize training content and materials - Conduct interactive training sessions, workshops, and coaching - Evaluate training effectiveness and provide constructive feedback - Collaborate with operations teams to integrate soft skills training into daily workflows - Ensure training KPIs such as throughput, TNI, TNA, and efficacy are met - Stay updated on industry trends and best practices in soft skills training Eligibility Criteria: - Location: Bangalore - Minimum 3 years of overall experience in the BPO industry - At least 1 year of on-paper experience as a Soft Skills Trainer - Graduation in any stream is mandatory - Excellent communication skills in English (verbal and written) Salary and Benefits: - Salary: 5-6 LPA based on experience - 6-day working week - Rotational shifts and week-offs How to Apply: Interested candidates can call or WhatsApp 9696714723 (Homa) to discuss further and align your interview. Only candidates currently working as Soft Skills Trainers in BPOs will be considered. #SoftSkillsTrainer #VoiceCoach #BangaloreJobs #BPOJobs #EcommerceJobs #TrainingRoles #CareerGrowth #ApplyNow #HiringNow

Chat Support Executive

Not specified

0 - 4 years

INR 2.0 - 2.75 Lacs P.A.

Work from Office

Full Time

Hi Jobseekers,Greetings from ShiningStarsITPL!We are hiring for Noida location.Any graduate who has excellent communication in English can easily apply.Location - Noida,Sector - 62,Process - Chat ProcessProfile - Customer Service ExecutiveWorking - 6 daysShift - Rotational ShiftsSalary - For Fresher - 18 k ctc For Experience - 23k ctc.Roles and ResponsibilitiesHandle customer queries through chat support, email support, and non-voice processes.Provide accurate and timely resolutions to customers' issues.Maintain a high level of professionalism and courteousness in all interactions with customers.Collaborate with team members to achieve process goals and objectives.Ensure compliance with company policies, procedures, and regulatory requirements.Desired Candidate Profile0-4 years of experience in BPO industry or related field (preferably).Graduate fresher or experienced candidate from any stream except technical background.Excellent communication skills in English language (written & spoken).Ability to work on rotational shifts including night shifts as per business needs.If you are interested can easily connect with me on mentioned number below -8810930313 ( Anshika Srivastava).Thanks & Regards,Anshika SrivastavaSr. ExecutiveShiningStarsITPL.

Customer Care Executive

Not specified

0 - 5 years

INR 2.0 - 3.5 Lacs P.A.

Work from Office

Full Time

Hey Folks, Greetings from Shiningstars! We are thrilled to offer you the opportunity to work with a well-known organization. We are currently hiring for the position of Customer Service Executive. *Note : Excellent Communication required* Job Title: Customer Service Executive (Non Voice process for Noida location)Key Skills:Excellent Communication SkillsAbility to handle customer queries via phone and chatExperience:Open to both Experienced professionals and FreshersUndergraduates and Graduates (Only for non voice process) are welcome to applySalary: Noida: Fresher - Up to 3 LPA, Experienced 3.5 LPAAdditional Corporate BenefitsHow to apply - To know more about profile or to get your interview aligned please connect with me over - 9580746603. In case your call is missed you can drop your resume over the same number.

Chat Support Executive

Not specified

0 - 5 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Job Title: Customer Service Representative (BPO - Chat Process)Location: Noida Salary:Fresher: 18,000 CTC per month Experienced: 25,000 CTC per month Company Overview: It is a leading BPO seeking dynamic, customer-focused individuals to join our team. If you have excellent communication skills and are eager to launch your career in a fast-paced environment, this is the perfect opportunity for you!Key Responsibilities:Handle customer inquiries via live chat and resolve issues promptly.Provide high-quality service to ensure customer satisfaction.Manage multiple chat conversations while maintaining professionalism.Identify customer needs and deliver tailored information and solutions.Accurately document customer interactions for future reference. Requirements:Education: Graduation is mandatory. Experience: Freshers are welcome to apply. Experience in customer service/chat processes is an added advantage. Skills:Excellent verbal and written communication in English.Strong problem-solving and multitasking abilities.Professional and empathetic attitude towards customers. How to Apply: Interested candidates can reach out to:Tamanna: 7355013912Fouzia: 9569902470 We look forward to having you on our team!Best Regards,Tamanna AkhtarShiningstars ITPL

Non Voice Customer Service Executive

Not specified

0 - 3 years

INR 2.25 - 2.75 Lacs P.A.

Work from Office

Full Time

Hi Jobseekers,Greetings from ShiningStarsITPL!We are hiring for Noida location.Any graduate who has excellent communication in English can easily apply.Location - Noida,Sector - 62Process - Chat ProcessProfile - Customer Service ExecutiveWorking - 6 daysShift - Rotational ShiftsSalary - For Fresher - 18 k ctcFor Experience - 23k ctc.Roles and ResponsibilitiesHandle customer queries through chat support, email support, and non-voice processes.Provide accurate and timely resolutions to customers' issues.Maintain a high level of professionalism and courteousness in all interactions with customers.Collaborate with team members to achieve process goals and objectives.Ensure compliance with company policies, procedures, and regulatory requirements.Desired Candidate Profile0-4 years of experience in BPO industry or related field (preferably).Graduate fresher or experienced candidate from any stream except technical background.Excellent communication skills in English language (written & spoken).Ability to work on rotational shifts including night shifts as per business needs.If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker).Thanks & Regards,Ishwari sonkerHr ExecutiveShiningstarsITPL

Chat Support Executive

Not specified

0 - 3 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

HI JOBSEEKERS ,GREETING FROM SHINING STARS ITPL !Job Title: Chat Support Agent Location: NoidaSalary : Upto 3 LPAExperience: Minimum 1 Year (Freshers can also apply)Qualification: Graduation is mandatoryJob Description:We are hiring for the role of Customer Service Executive in Noida . This is an exciting opportunity for individuals looking to grow in customer service (voice and chat ).Key Responsibilities:- Engage with customers to promote and to solve quires about companies products/services.- Provide excellent customer support and resolve inquiries efficiently.- Visit client locations as needed to enhance customer relations.- Maintain accurate records of customer interactions .- Work towards achieving monthly and quarterly targets.Requirements:- Any graduate fresher or candidate with minimum 1 year of experince can apply.- Strong communication and interpersonal skills.- Self-motivated and result-oriented.Perks & Benefits:- Fixed annually salary of 2.5 k CTC.- Growth opportunities and training support.- one side cab facilities in odd hours and quaterly bonus of 3000 rupees.To apply, send your resume to contact us at ISHA - 7357344595REGARDSISHA PATHAKHR EXECUTIVE #BPO #CUSTOMER SERVICE #FRESHER @GRADUATION @CHAT #BLENDED #EMPATHY #SALARY

Customer Support Executive

Not specified

0 - 2 years

INR 2.0 - 2.75 Lacs P.A.

Work from Office

Full Time

Hey Jobseekers!!!Job Title: Customer Service ExecutiveLocation: LucknowSalary Range: 2-3 LPAExperience: 0-3 yearsKey Responsibilities:Customer Interaction: Handle customer queries via phone, email, and chat in a polite, professional, and efficient manner. Problem Resolution: Identify customer issues and provide prompt, accurate solutions to enhance their experience. Documentation: Record customer interactions in CRM systems, ensuring all details are captured accurately. Customer Retention: Build positive relationships with customers and maintain high levels of satisfaction. Key Requirements:Communication Skills: Excellent verbal and written communication skills are a must. Customer-focused: Ability to engage with customers in a friendly and professional manner. Problem-solving Ability: Quick thinking and a knack for providing effective solutions. Typing test : 30-35 WPM Team Player: Ability to collaborate with different departments to ensure smooth service delivery. Why Join Us?Career Growth: Opportunity for learning and growth in a customer-centric environment.Positive Work Culture: Join a team that encourages support, respect, and teamwork.6 day working and 1 day offRotational shiftsCompetitive salary with incentivesInterested students can apply by dropping cv / connecting Nidhi 6388237997 #noida #gurugram #fresher #csa #english

Soft Skills Trainer

Not specified

1 - 6 years

INR 4.5 - 6.5 Lacs P.A.

Work from Office

Full Time

Hey Jobseekers,Greetings from Shining stars ITPL We are looking for a dynamic and experienced Soft-Skill Trainer to join our team for an E-commerce process in Bangalore. The ideal candidate will have a strong background in the BPO industry and a proven track record of delivering soft-skill training in a customer service environment. This role requires the trainer to manage training across two sites in Bangalore (Shivajinagar and Kudlugate) and travel as per the business needs.Job Title: Soft-Skill Trainer E-commerce Process Location: Bangalore (Shivajinagar & Kudlugate) CTC: Up to 6.5 LPA (Depending on last CTC)Job Description:Conduct Soft Skill training sessions for new and existing employees across both Bangalore sites (Shivajinagar and Kudlugate). Develop, implement, and monitor training materials to improve customer service, communication, and interpersonal skills. Provide hands-on coaching and feedback to employees to help them improve their performance. Ensure that training is aligned with the business objectives, company culture, and the specific requirements of the e-commerce process.Maintain records of training progress, performance, and outcomes.Work closely with the team leaders and HR to assess the training needs and performance gaps.Travel between the two Bangalore sites as required for training sessions and other responsibilities. Required Qualifications and Skills:Minimum of 3 years of overall experience in the BPO industry.At least 1 year of experience as a Soft Skill Trainer within a customer service or domestic BPO environment.Experience in e-commerce accounts is a significant advantage. Graduate from a UGC recognized university. TTT (Train the Trainer) certification is mandatory. Strong communication skills in both English and Hindi. Willingness to travel between sites as per the requirements. We are also hiring for the Process trainer for the Kudlu gate location for the E-commerce and technical process. You can go through the job description below - 1. Job Title: Process Trainer E-commerce Process Location: Bangalore, Kudlugate No. of Open Positions: 5 CTC: Up to 5.5 LPA (Depending on last CTC) Requirements:Minimum 3 years of experience in the BPO industry. At least 1 year of experience as a Process Trainer in the customer service/domestic BPO industry. E-commerce experience is a plus. Strong knowledge of TNA/TNI and various learning methodologies.Fluent in English and Hindi, with excellent presentation skills.Graduate from a UGC recognized university.2. Job Title: Process Trainer BPO Technical Support (Laptop/Computer) Location: Bangalore, Shivajinagar No. of Open Positions: 1 CTC: Up to 5.5 LPA (Depending on last CTC) Requirements:Minimum 3 years of experience in the BPO industry. At least 1 year as a Process Trainer in a BPO Technical Support process.Strong technical knowledge of laptops/computers (SMPS, RAM, ROM, troubleshooting, OS installation).Fluent in English and Hindi, with excellent presentation skills. Graduate from a UGC recognized university.How to apply - To get your interview aligned or know more about the profiles you can connect with me on the number mentioned below.Zainab - 8881378915Pooja - 9580746603

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