Customer Support Executive

0 years

1 - 2 Lacs

Noida Kolkata

Posted:9 months ago

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Job Description

Hi Job Seekers,

Job Title:

Key Responsibilities:

  • Handle inbound and outbound customer calls/emails
  • Resolve customer issues professionally and accurately
  • Maintain customer records and follow process guidelines
  • Deliver a high standard of customer service
  • Achieve individual and team performance targets

Eligibility Criteria:

  • Undergraduate / Graduate candidates can apply

  • Freshers and experienced candidates welcome

  • Good communication skills in English and Hindi/Bengali

  • Basic computer knowledge
  • Willingness to work in rotational shifts (if required)

Job Title: Customer Support Executive

Key Responsibilities:

  • Manage customer calls, chats, or emails effectively
  • Address customer concerns and provide accurate information
  • Follow company policies and service protocols
  • Ensure customer satisfaction and service quality
  • Meet assigned productivity and quality benchmarks

Eligibility Criteria:

  • Any Undergraduate / Graduate candidates eligible

  • Freshers and experienced professionals can apply

  • Strong communication skills in English and Hindi
  • Comfortable with computers and CRM tools
  • Ready to work in shifts, including night shifts if required

Experience:

  • Fresher to experienced any can apply

How to Apply:

7355126736 (Ishwari)

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Skills Required

bpo voice process customer support blended process customer service bpo customer service solving queries good comm skills voice support inbound voice process bpo voice domestic bpo customer care domestic calling icse customer handling cbse domestic process

Work Mode

Work from Office

Job Type

Full Time

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