Kick-Start Your Career with a Top Multinational BPO! We're Hiring Immediate Openings! (WORK FROM OFFICE ONLY) Open Positions & Locations 1 Ahmedabad International Chat / Blended Support (Onsite) Role: Customer Service Representative Salary: 25,000 38,000 CTC (Based on experience) Work Mode: Work From Office 2 Jaipur International Chat / Email / Voice Support Salary: 25,000 50,000 CTC (Based on experience) Special Benefits for Outstation Candidates: 14 days hotel stay Travel ticket by company Relocation bonus up to 10,000 3 Bangalore/Hyderabad Customer Care Executive - US Voice Salary: 25,000 35,000 CTC (Based on experience) Cab facility available | Rotational shifts & week-offs Who Can Apply? 12th Pass / Diploma / Graduate Good English communication (Written & Verbal) Basic computer knowledge Comfortable with rotational & night shifts Perks & Benefits 5-day work week Night shift allowance & incentives Free cab (night shifts) Health & Life Insurance PF, Gratuity & Career Growth Call / WhatsApp Now! HR Santosh 89176 12421 Apply today and grow globally!
This role involves providing real-time support to international customers via chat, email, and voice channels. The primary responsibility is to resolve customer queries and ensure satisfaction by providing the best possible resolution. The role also includes escalating complex queries when necessary and maintaining strong customer relationships. Candidates must be 12th Pass, Diploma holders, or Graduates. The position requires excellent written English and basic computer knowledge. This is a full-time position with a 5-day work week and night/rotational shifts. Perks & Benefits : Night shift allowance, overtime pay, free night cab, subsidized meals, health & life insurance, PF, gratuity, parental leave, career growth opportunities, and performance incentives. Special Benefits for Outstation Candidates : 14-day hotel stay, ?10,000 relocation bonus (in 4th salary), and ?700 ticket reimbursement.
A Customer Support Representative is responsible for providing assistance to customers and resolving their inquiries. This involves handling customer questions, complaints, and requests via various channels such as phone, email, or social media. The representative must have a deep understanding of the company's products or services to provide accurate and helpful information. The role also includes documenting all customer interactions in a CRM or ticketing system and escalating complex issues to the appropriate teams. A key part of the job is ensuring customer satisfaction and maintaining a positive brand image. The position requires strong problem-solving skills, patience, and the ability to work under pressure.
An International Customer Service Back Office role involves providing support to global customers and internal teams without direct phone interaction. The primary responsibilities include managing customer inquiries, complaints, and requests received via email, tickets, or internal systems. This position requires strong organizational skills and attention to detail to accurately process and document customer information and transactions. The executive is responsible for a variety of tasks such as data entry, order processing, account management, and resolving billing or technical issues that do not require direct customer contact. They are expected to collaborate with different departments, such as sales, finance, and logistics, to resolve complex issues and ensure customer satisfaction. This role is crucial for maintaining efficient operations and providing seamless support behind the scenes for a global clientele.
Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment
RESPONSIBILITIES: A Chat & Email Support Executive is responsible for providing real-time support to international customers via live chat. They must have excellent written English skills and basic computer knowledge . The role involves resolving customer queries and ensuring customer satisfaction. This position handles support through live chat and email channels. Eligibility : 12th Pass, Diploma, or Graduate. 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction
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