4238 Inbound Calls Jobs - Page 4

Job Description: Firstsource Solutions is hiring dynamic and customer-focused professionals for our International Voice Process . As a Customer Support Executive , you will handle voice-based interactions with international customers, resolving queries and ensuring a high level of customer satisfaction. Role & responsibilities: Handle inbound and outbound customer calls from international clients. Provide accurate and timely responses to customer inquiries. Troubleshoot basic issues and escalate complex queries when necessary. Maintain a high standard of customer service and professionalism. Update internal systems and customer records accurately. Meet individual and team performance targets (KPIs). Required Skills: Excellent verbal communication skills in English. Good listening and interpersonal skills. Ability to work in a fast-paced, target-driven environment. Basic computer knowledge and typing skills. Willingness to work in rotational shifts , including night shifts . Eligibility Criteria: Minimum Qualification: 12th pass / Diploma / Undergraduate degree in any stream. Graduation Status: B.Sc, B.Tech, B.E, and Postgraduate freshers are NOT eligible. Graduates from other streams (excluding above) are eligible. Experience: Freshers and candidates with up to 1 year of experience in BPO/customer service are welcome. Additional Information: Training: Paid training will be provided. Work Mode: [Work from Office] Compensation: As per industry standards Why Join Us? Attractive performance-based incentives. Structured growth and career development. Employee-friendly policies and vibrant work culture. Opportunity to work with global clients and develop international customer service skills. How to Apply: Interested candidates can send their updated resume to HR-Kanak Kumari Phone no.6361345172 or mail-kanak.kumari@firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Are you passionate about customer service? Ready to kickstart or grow your career in the BPO industry? Firstsource is conducting a Mega Walk-in Drive for enthusiastic individuals to join our Voice Process Team . Roles & Responsibilities: Handle inbound/outbound customer queries efficiently Provide accurate information and resolve customer issues over calls Maintain a high level of professionalism and customer satisfaction Update customer records in the system accurately Eligibility Criteria: Educational Qualification: Minimum: 10+2 / Diploma / Any undergraduate degree Not Eligible: B.Tech, B.E, B.Sc, and Postgraduate freshers are NOT eligible Candidates from B.Tech, B.E, B.Sc, and PG domains must have a minimum of 1 year of experience in any field to apply Language Skills: Good communication skills in English (mandatory) Experience: Freshers (except those from restricted domains mentioned above) Experienced candidates in customer support/BPO preferred What We Offer: Competitive salary & incentives Performance-based growth opportunities Supportive work environment Training & development programs Documents to Carry: Updated Resume Government ID Proof (Original) If interested please contact HR-Kanak Kumari Contact no.6361345172 or mail your resume to kanak.kumari@firstsource.com Total rounds=4 1. Ai bot call 2. HR Screening 3. Assessment Round 4. Final Managerial Round Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Greetings from Tech Mahindra!!! Designation : Customer Service Associate. Domain - Banking voice Work Location : SBC Tech Park Ambattur Chennai, Tech Mahindra Limited Mode of work : work from office. working days: 6 days working and 1 rotational week off. Role : Permanent Preferred candidates: Immediate joiners Only Salary: INR 14000/- to INR 17500/- Take Home based on language fluency and Interview performance 0-5 Month Stipend Kannada-16000TH, Hindi- 15000, Malayalam14000TH, Telugu-14000TH, Tamil-14000 6 Month Experience Kannada 17000, Hindi 16400, Malayalam 14000, Telugu 14500, Tamil 14000 7-24 Month Experience Kannada 17500, Hindi 17500, Malayalam 15000, Telugu 15600, Tamil 14200 Job description: - As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. No Sales & Target No Bond Permanent on role opportunity Our well-resourced environment will provide you with the tools and opportunities to enhance your knowledge of the banking process. Walk In directly to grab this immediate Opportunity. Mandatory Documents required: Any degree all semester marksheets, Provisional & Degree Certificate, PAN, Aadhaar If Experienced carry previous employment Offer Letter, Reliving Letter, Experience, relieving letters and Last three months' salary slips are Must. Eligibility criteria: - - * Any Graduate (Graduation Mandatory) * Languages required - Kannada/ Malayalam with English (Any 2 Mentioned languages) * Kindly do not call if you know only Tamil & English *Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (13KM radius from the office premises).* Willing to do rotational shifts. Only male employees would have the late-night log out at 12AM. Female employees last log out at 8PM. * Age: Less than 32years (Drop your updated resume to this Mail - dj001000493@techmahindra.com) Reach out during the Business Hours 10Am to 7Pm (Monday to Friday) Walkin Location-Address: Walk-in from Monday to Friday between 10AM to 3PM, On Saturday between 10AM to 1PM. Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Tiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu https://maps.app.goo.gl/NVDhtpgqwxM9P64S9 Contact: Jagadeesan (HR) call/ WhatsApp: 9842425551. (Drop your updated resume to this Mail - dj001000493@techmahindra.com) Reach out during the Business Hours 10Am to 7Pm (Monday to Friday). *Please mention "Jagadeesan" on the top of your resume. * Note: once you submitted the resume, please be patience we will go through your profiles and will get back to you.

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in Gurugram ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- Gurugram SECTOR 18,19 And 20 ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 20k CTC EXPERIENCED: UPTO 35k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: 9214602997 Regards, AnujGautam (HR Executives) ShiningStarsITPL.

Replotify Infra Solutions is looking for Telecalling Executive to join our dynamic team and embark on a rewarding career journey Contacting potential customers and explaining the features and benefits of the product Answering customers' questions about product and addressing any concerns they may have Making outbound calls to prospects and converting them into qualified leads for the sales team Following up with customers who have expressed interest in the product Managing a database of contacts and keeping accurate records of all interactions with customers Collaborating with the sales team to ensure that leads are properly qualified and passed on for further follow-up Achieving weekly and monthly targets for the number of calls made, leads generated, and conversions achieved Should have excellent communication skills

Here is a Tele Sales - Executive job description tailored for roles focused on phone-based selling : Job Title: Tele Sales- Executive Job Summary: We are seeking a proactive and persuasive Tele Sales - Executive to join our team. The role involves reaching out to potential and existing customers via mobile calls, promoting products or services, generating leads, and closing sales. The ideal candidate should have strong communication skills, sales acumen, and the ability to work towards achieving targets. Roles and Responsibilities: 1. Make outbound calls and gather feedback from customers on our services. 2. Identify interested and non-interested customers. 3. Generate high-quality leads as per sales protocols. 4. Attend incoming calls and address client concerns with patience and enthusiasm. 5. Maintain accurate records of all calls made and received. 6. Build and nurture positive relationships with prospects. 7. Ensure adherence to information security guidelines. Requirements: 1. Graduate in any discipline. 2. Prior experience in tele-sales or a similar role preferred. 3. Proficient in computer usage. 4. Comfortable interacting with diverse cultural norms and viewpoints. 5. Flexible communication skills to handle various scenarios. 6. Strong interpersonal, research, and record-keeping skills. Location : Jaya Nagar, Bangalore Industry preferred : HealthCare Experience : 6Months to 1Year Salary : upto 3LPA

Note:- Customer service, customer support, and customer experience skills. Excellent verbal and written communication skills. Strong problem solving and multitasking abilities. Ability to work effectively in a team environment. 12th or graduate both can apply for the role. Language Requirement : Excellent in English and comfortable in Hindi. Comfortable with 24/7 shift. Male, Female both can apply. Work mode office Location Mohali Extra Benefits Health insurance Provident fund Cab facility also available

Note:- Customer service, customer support, and customer experience skills. Excellent verbal and written communication skills. Strong problem solving and multitasking abilities. Ability to work effectively in a team environment. 12th or graduate both can apply for the role. Language Requirement : Excellent in English and comfortable in Hindi. Comfortable with 24/7 shift. Male, Female both can apply. Work mode office Location Mohali Extra Benefits Health insurance Provident fund Cab facility also available

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 6364863741 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Roles and Responsibilities Collaborate with team members to achieve common goals. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the management. Make outbound calls to customers for sales promotion and upselling opportunities. Handle customer calls, resolve their queries, and provide excellent service. Desired Candidate Profile Basic computer knowledge with proficiency in MS Office applications. Ability to work on night shifts (rotational). 0-3 years of experience in telesales, telemarketing, or related field. Strong communication skills with ability to handle multiple conversations simultaneously. Proficiency in cold calling, cross selling, upselling techniques.

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR(Nisha) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024464 Preferred candidate profile

*Graduation is must *excellent communication into english *min 6 months of exp into any international voice *Cutsomer support *Sal-4.5LPA *Night shift *5days/2daysoff *two way cab *Immediate joinee *Ambattur call HR jeevitha-9940812026/8925733223 Required Candidate profile candidate can have any international voice experience like healthcare,banking, seller support, non technical voice, customer support *must be only into international experience *immediate joinee only

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Us:- HR Rushikesh :- 9822961821

A Telecaller, also known as a telemarketer or phone sales representative, is responsible for making outbound calls to potential or existing customers to promote products or services, gather information, or generate sales leads.

Languages: Hindi ,Telugu, Malayalam, Kannada ( Any one ) Shift:Day Responsibilities * Manage customer queries via phone calls * Maintain high call quality standards * Collaborate with team on process improvements Email: thulasi.ascendx08@gmail.com Performance bonus Provident fund

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 19k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile Min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285 Perks and benefits High Incentives and growth opportunities.

Responding or resolving customer queries over calls/ chat Call on provided data and pitch our product or services Responding to customer queries in timely manner Maintain a good relationship with the customers Call/ WhatsApp HR Anupriya 9634480553 Required Candidate profile Excellent command over English communication Should have good interpersonal skills Immediate joiners only Freshers/UG both can apply Experience in CS & Sales( MALAYALAM, TAMIL) will be preferred. Perks and benefits Unlimited Incentives Health Insurance Bonus

Company name :- STAR HEALTH -Insurance Sales process, Telesales -Need Versant 4 (Good English, Marathi is mandatory) -Qualification:- Min HSC -Any sales exp-Min 6 months -Salary upto - 4LPA Please note: we are not hiring freshers. Required Candidate profile Qualification:- Min HSC How to Apply: Send your updated resume via WhatsApp or Email to: HR Contact Name: HR Sakshi WhatsApp/Call:- 8432537262 Perks and benefits High Incentives and growth opportunities

Manage international inbound calls with customer service excellence Resolve issues promptly and professionally Salary upto 43k Inhand - 5 days working + Both side cab Call Vicky - 99109 01004 Hiring for Noida and Gurugram both Office cab/shuttle Health insurance Annual bonus Provident fund Over time allowance Shift allowance Life insurance Performance bonus Sales incentives Joining bonus

Roles and Responsibilities Handle customer inquiries through phone calls, emails, and chats to resolve their queries and concerns. Provide accurate and timely solutions to customers' issues related to products/services offered by the company. Meet performance targets for call handling time, resolution rates, and first-call resolution. Desired Candidate Profile 0-2 years of experience in BPO or similar industry. Excellent communication skills in English language (written & spoken). If interested, please contact on JuiliD@hexaware.com or 8657971384

About the Role: We are seeking a dynamic and motivated Sales and Customer Acquisition Specialist to join our team in the US virtual construction industry. This role involves identifying new business opportunities, managing high-value client accounts, and ensuring exceptional customer service delivery. You will be responsible for developing strategies, building relationships, and handling customer inquiries and issues with professionalism and efficiency. Key Responsibilities: Identify Opportunities: Explore new markets, clients, and partnerships in the US high-tech construction industry. Develop Strategies: Design and implement plans to access new opportunities and grow the business. Build Relationships: Maintain and nurture long-term client relationships to drive customer satisfaction and loyalty. Customer Outreach: Make outbound calls to potential clients to establish rapport and generate business leads. Follow Scripts: Adhere to standardized communication scripts to ensure consistency and compliance. Skills and Abilities: Excellent verbal and written communication skills in English (US accent preferred). Strong relationship-building skills with the ability to connect with business teams in various US states. Ability to manage multiple tasks in a fast-paced environment. Proficient with basic computer skills and customer relationship management (CRM) tools. Strong problem-solving and conflict-resolution skills. Experience: Prior experience in the US calling process (customer support, sales, etc.) is highly preferred. Experience in handling outbound and inbound calls is mandatory. Soft Skills: Strong interpersonal and communication skills. Patience, resilience, and a positive attitude. A team-oriented mindset with a focus on collaboration. Preferred Traits: Willingness to work night shifts or flexible hours as per US time zones. Familiarity with the US market, culture, and communication styles. Additional Information: Comprehensive training on our services will be provided to eligible candidates. Performance-based incentives are available for top performers. Perks and Benefits: 1. Competitive compensation with performance-based incentives 2. Outstanding career growth opportunities 3. Exposure to international projects in the USA and Canada 4. Work with top general contractors globally 5. Health and accidental insurance 6. 5-day work week (Saturday and Sunday fixed off) 7. Cab pickup and drop for Gurgaon locations 8. Sabbatical leave options 9. Business bonus and gratuity benefit.

HELLO, JOBSEEKERS! Greetings from Shining Stars. Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location. Profile - Domestic Process Shifts- Day Shifts/Rotational Shifts Salary- Upto 26k ctc Location- Hazratganj, Gomtinagar Any 12th pass-out with excellent English communication can apply. Note-Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken English. What you'll do- Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Establishing a positive rapport with all clients and customers via phone. Interacting with customers to ensure they have a desirable and shareable experience What we need- Any 12th pass-out with excellent English communication can apply. Must be fluent in English. Communication and thought process has to be good. Must be comfortable working from office. Interview Mode- Walk-in To get your Interview aligned connect with our recruitment desk - 8957243996 (PALAK TIWARI} #cse #bpo #customersupport #customercare #voice #inbound #gurgaon #noida #lucknow #jobs2025 #freshersjob #premiumprocess #nonvoice #domestic #dayshifts #jobs2025 #callcentre #bpojobs #inboundcustomerservice #callshandling #queryresolution.

Hi we are hiring for phone Banking process Location NOIDA,PUNE Salary up to 57 k in hand Need grad+2 years exp in interntioanl bpo(voice process) requied US Shift 5 days working 2 rorational off Amit Gandhi 9910877518

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary - 12k - 14750k Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Namrata:- 8624868754

JFL (Dominos) Customer Service Representative Key Details: Shift: Rotational Shifts (11 AM - 11 PM) Week Off: 1 Rotational Week Off Qualification: Min HSC Salary: 18,000 In-hand (Full Time) / 7,500 (Part Time ) SBI RENEWALS PROCESS Salary: 14,500 In-hand Role: Reminder Calls No. of Requirements: 100 Qualification: Minimum HSC Comms: Average to Good Shift: 9:30 AM - 6:30 PM Week Off: Rotational GYNOVEDA (INBOUND PROCESS) In-hand Salary: 16.5k (21k CTC) Eligibility: HSC Fresher Shifts: 9 AM - 9 PM (Any 9 hrs) Language-(Gujarti ,kannada) DMI COLLECTION Qualification- HSC Experience : Fresher Salary- 18000 in hand Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round Contact Us: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha 9763458943 (Call and What's app)