Greetings from Job Factory !! Job Title: International Voice Process (UK /US Rotational Shift) Salary: Up to 4 LPA Location: Bangalore Shift: UK / US Rotational Shift Immediate Joiners Preferred ! For More Details Call : HR Shalini@ 9538878902 (Call or whatsapp ) Call / Message has to be done between ( 10 AM-6 PM) Role & Responsibilities: Handle inbound and outbound calls from international (UK-based) banking customers. Assist customers with banking queries, account details, transactions, and other service requests. Ensure high levels of customer satisfaction through professional and courteous communication. Accurately document all customer interactions in the CRM system. Follow company policies, compliance, and data security protocols. Meet performance targets such as call quality, resolution rate, and response time. Collaborate with team members and supervisors to improve service delivery. Preferred Candidate Profile: Excellent verbal communication skills in English Strong problem-solving, listening, and interpersonal skills. Ability to work comfortably in UK rotational/night shifts. Immediate joiners only will be considered. Graduate and undergraduates fresher can apply). Benefits: Attractive salary package up to 4 LPA. Incentives and performance bonuses. Opportunity to work with a leading international process. Growth and career advancement opportunities. Regards SMITHA HR TEAM DO REFER YOUR FRIENDS !!!!

Greetings from The Job Factory !! Job Summary We are looking for skilled Non-Voice Support Executives to handle customer interactions via chat and email . The ideal candidate should have excellent written communication skills, strong typing speed, and attention to detail. Interested candidates can apply now! Call : HR Shravani @ 9972829563 (call or WhatsApp) Email id : shravanithejobfactory@gmail.com Roles & Responsibilities Handle customer queries through chat and email support Provide accurate and timely responses to customer issues Maintain high-quality written communication standards Ensure customer satisfaction and first-time resolution Adhere to process guidelines and SLAs Document customer interactions clearly and correctly Required Skills Excellent written English communication Only Graduates with min 1 year experience in customer service can apply Typing speed of 35 WPM with 90% accuracy Good grammar, sentence construction, and email etiquette Basic computer knowledge Ability to multitask and work in a fast-paced environment Perks & Benefits Competitive salary package Cab facility (as per policy) PF & ESIC benefits Paid training Career growth opportunities Friendly and professional work environment Interested candidates can apply now! Call : HR Shravani @ 9972829563 (call or WhatsApp) Email id : shravanithejobfactory@gmail.com

Join a global MNC travel operations team delivering world-class customer experience to UK clients. We are looking for articulate, customer-focused professionals with a passion for travel and international service excellence. For More Details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id : swathi@thejobfactory.co.in Key Responsibilities Handle inbound/outbound voice calls from UK customers Assist with flight bookings, ticketing, cancellations, reissues, and refunds Provide support for hotels, holiday packages, and travel policies Resolve customer queries efficiently with a focus on first-call resolution Accurately update customer records and transactions in CRM/GDS systems Adhere to SLA, compliance, and quality benchmarks Deliver a consistent, premium customer experience Candidate Profile Graduate / Undergraduate (as per company policy) 14 years of experience in International Voice / Travel Process preferred Excellent spoken English with a neutral or UK-friendly accent Strong customer handling and problem-solving skills Familiarity with GDS tools (Amadeus / Sabre / Galileo) is an advantage Willingness to work in UK shifts and rotational offs What We Offer Attractive salary package + performance incentives Paid professional training on travel systems & UK customer handling Night shift allowance & cab facility (as per policy) Medical insurance & MNC benefits Clear career progression & global exposure Modern workplace with a professional, inclusive cultureFor More Details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id : swathi@thejobfactory.co.in

Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accurately, ensuring high levels of customer satisfaction. Provide detailed information about products and services. Assist customers with order placement, billing inquiries, and technical support. Maintain customer records by updating account information and documenting interactions. Collaborate with team members and other departments to resolve complex issues. Escalate unresolved issues to the appropriate internal teams. Follow company procedures and guidelines to manage customer interactions. Continuously seek to improve customer support processes and efficiency. Qualifications Education: Bachelor's degree in any discipline. Experience: No prior experience required; training will be provided. Fresher Are Also welcome. Skills: Excellent verbal and written communication skills. Strong problem-solving abilities. Ability to handle multiple tasks and prioritize effectively. Proficient in using computers and familiar with customer service software/tools. Empathetic and patient, with a genuine desire to help customers. Regards, Smitha HR TEAM

We are hiring experienced International Voice Customer Service Executives for a reputed organization. Interested candidates can apply immediately. Call : HR Swathi @ 9538878907 (call or WhatsApp) Call: Lilly @ 9880951682 (call or WhatsApp) Call : HR Swaliha @ 9008504707(call or whatsapp) Experience Required: Minimum 1 year experience in International Voice Process (mandatory) Role: Handle inbound/outbound calls from international customers Provide accurate information and resolve customer queries professionally Maintain service quality and customer satisfaction Follow communication and compliance standards Eligibility: Graduate / Undergraduate Excellent spoken English communication Prior international voice experience is mandatory Salary Package: Up to 6.5 LPA (based on experience & interview performance) Benefits: Two-way cab facility Paid training Attractive incentives Career growth opportunities Professional work environment Interested candidates can apply immediately. Call : HR Swathi @ 9538878907 (call or WhatsApp) Call: Lilly @ 9880951682 (call or WhatsApp) Call : HR Swaliha @ 9008504707(call or whatsapp)

HIRING: INTERNATIONAL CUSTOMER SUPPORT EXECUTIVES Step into a global career with one of Bangalores leading international BPOs! Role: International Customer Support Executive Location: Bangalore Shift: Rotational / Night Shift Salary & Benefits Salary up to 6.5 LPA FREE 2-Way Cab Facility Incentives & performance bonuses Health & company benefits Career growth & promotion opportunities Contact HR Arfath: 9008816263 Responsibilities Handle international customer queries via calls/chat/email Provide accurate solutions & maintain customer satisfaction Resolve complaints professionally & efficiently Maintain quality standards & documentation Eligibility Excellent English communication skills Freshers & Experienced can apply Graduates / Undergraduates eligible Willing to work night shifts Basic computer knowledge required Immediate joining | Spot offers available Excellent growth & international exposure Contact HR Arfath: 9008816263 WhatsApp\Call Arfath@thejobfactory.co.in

Job description Greetings from The Job Factory !! Hiring for International Voice Process /Sal Upto 6.5 ctc Job Locations: Bengaluru For More Details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id : swathi@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation is mandatory * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- upto 6.5 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2 .Versant 3. Operation Round For More Details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id : swathi@thejobfactory.co.in

Job description Greetings From the Job factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : HR Kowsalya @ 9538804040 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers only Grads /Exp UG & Grads - Sal Upto 6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice * Excellent communication is required Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility For More Details Call : HR Kowsalya @ 9538804040 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in

Greetings from The Job Factory !! We are looking for enthusiastic and motivated HR Executives to join our team. This role is ideal for freshers who want to start their career in Human Resources & Recruitment . Candidates will be trained on recruitment processes and HR operations. For More details Call : HR Arfath @ 9008816263 (call or WhatsApp) Email id - arfath@thejobfactory.co.in Roles & Responsibilities: Handle end-to-end recruitment for BPO / Non-IT positions Source candidates through job portals, referrals & social media Screen resumes and shortlist candidates Schedule interviews and coordinate with hiring managers Follow up with candidates till joining Assist in onboarding and employee engagement activities Eligibility Criteria: Any Graduate Freshers are welcome Good verbal & written communication skills Basic knowledge of MS Office Ability to work in a fast-paced environment Salary & Benefits: Fixed salary + attractive incentives HR training provided Career growth opportunities Friendly and professional work environment For More details Call : HR Arfath @ 9008816263 (call or WhatsApp) Email id - arfath@thejobfactory.co.in

Job description Job description Greetings From the Job factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: FOR MORE QUIERS CALL Call : HR Arfath@ 9008816263 (Call or Whatsapp) Email id : arfath@thejobfactory.co.in Call has to be made between 10am -6 PM Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers UG & Grads Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any 12TH/ Graduates / Any Post Graduates with Certificates. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. * International Voice * Excellent communication is required Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility FOR MORE QUIERS CALL Call : HR Arfath @ 9008816263 (Call or Whatsapp) Email id : arfath@thejobfactory.co.in Call has to be made between 10am -6 PM

Job description Job description Greetings From the Job factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: FOR MORE QUIERS CALL Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers UG & Grads Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any 12TH/ Graduates / Any Post Graduates with Certificates. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. * International Voice * Excellent communication is required Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility FOR MORE QUIERS CALL Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM

Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring/ - SAL UPTO 8 LPA Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM ROLES AND RESPONSIBILITIES Conducted through Transaction Monitoring Investigations, identifying potential suspicious activities and reporting findings in line with regulatory requirements. Conducted end-to-end transaction monitoring reviews to identify suspicious patterns. Analysed customer transactions across various products and services to detect unusual behaviour based on risk indicators and red flags. Adjusted end-to-end AML process to align with workforce capabilities. Analyzed alerts and investigate customers who match with OFAC, Red flag, World check, Sanction, Non-Sanction and Negative Media list during the account opening and maintenance processes. Analyzed and investigated conducting searches, gathering data and recording evidence from internal systems, the internet, commercial databases and enquiry with business or compliance contacts within the organization. Refined tools and practices to optimize manual reviews. Followed standard AML procedures and processes. Exceeded both productivity and quality benchmarks. Performed production support, analysis, and resolution within specified SLA. Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4 years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus REGARDS, Smitha

HOT VACANCY International Voice Process | Bangalore Process: International Customer Support (Voice UK/US Process) Location: Bangalore Shift: UK /US Shift Transport: Provided Working Days: 5 Days a Week Salary Package: Freshers: 3 LPA 4.2 LPA + Attractive Incentives Experienced (1+ Year International Process): Up to 6.5LPA + Performance Benefits For More details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id - swathi@thejobfactory.co.in Eligibility & Requirements: Excellent English communication skills (Mandatory International Voice) Freshers & Experienced both can apply Graduates / Undergraduates eligible Should be comfortable with Night Shifts (US Shift) Why Join High Salary + Unlimited Incentives International Process Global Exposure Career Growth Opportunities Cab Facility | Work-Life Balance (5 Days Working) For More details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id - swathi@thejobfactory.co.in

Hiring for Top MNC Clients via The Job Factory Location: Bengaluru, Karnataka Work Mode: Work from Office APPLY NOW Call : HR Kowsalya 9538804040 (Call / WhatsApp) Call : HR Swathi @ 9538878907 (call or WhatsApp) Call: Lilly @ 9880951682 (call or WhatsApp) Call : HR Swaliha @ 9008504707(call or whatsapp) ROLE OVERVIEW Be the voice of global brands. Handle inbound voice interactions with US/UK customers Deliver world-class customer experience with clarity & empathy Resolve queries efficiently while meeting quality & CSAT metrics Work in rotational / night shifts aligned with international time zones WHO CAN APPLY 12th Pass / Diploma / Any Graduate Freshers with excellent communication are welcome 05 years experience in International Voice Process preferred Strong spoken & written English (US/UK accent exposure is a plus) Willingness to work night / rotational shifts WHY JOIN US Competitive Salary + Performance Incentives Night Shift Allowances Structured Training & International Exposure Inclusive MNC Work Culture Transport Support APPLY NOW Call : HR Kowsalya 9538804040 ( Call / WhatsApp ) Call : HR Swathi @ 9538878907 (call or WhatsApp) Call: Lilly @ 9880951682 (call or WhatsApp) Call : HR Swaliha @ 9008504707(call or whatsapp) Refer friends & help them start a global career!

Job Description, International Process / Non Voice Process/ UK-US Rotational Shift Should be flexible with shifts Work from Office Only For Non Voice process UG /Graduate can also apply(Excellent communication) Immediate Joining Call : HR smitha @ 9880964847 /9900348707 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM And we are hiring for many other companies and other processes. Customer Support Skills Required : Should be flexible with rotational Shifts Good English Communication Skills or Experience in BPO (1-4 years) can apply Required Candidate profile: Good Incentives and Night shift allowance Education: Any Graduate in Any Specialization, Documents Required :Graduation all semester Marks card Aadhaar Card ID proof Pan Cad ID NOTE:-WE DON'T CHARGE CANDIDATES

Warm Greeting !! Call : HR smitha @ 9880964847 /9900348707 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM Voice Process Desired Candidate Profile: UG/ Graduates can apply Excellent Communication Skills and Typing skills Flexible with Shifts Hindi is mandatory Immediate Joiners required!!! Job Overview : The Voice Process will be responsible for handling customer inquiries, issues, and requests through calls . They will ensure timely and accurate responses to maintain high levels of customer satisfaction and for a voice process typically involves handling incoming calls in a professional and customer-friendly manner. Roles and Responsibilities 1. Assisting customers with inquiries, requests, and issue resolution over the phone. 2. Troubleshooting technical issues, guiding customers through solutions, and escalating complex problems to appropriate teams. 3. Updating customer information, recording interactions, and maintaining accurate records in the system. 4. Collaborating with team members and other departments to share feedback, address challenges, and improve overall processes. 5. Meeting or exceeding performance metrics such as call handling time, customer satisfaction scores. Salary: U pto 30 k Take home + Incentives Shift: 5 Days of Work and 2 Days off Rotational Shift Perks and benefits: Attractive incentives Work From OFFICE!! Work Location: Bangalore "looking for immediate joiners"!!!! Regards, Smitha HR Team

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. Call : HR smitha @ 9880964847 /9900348707 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) Graduate Freshers with Excellent Communication is mandatory Minimum 1 year of international voice technical support Experience is mandatory 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus 8. ONLY IMMEDIATE JOINERS / STRICTLY NO NOTICE PERIODS CANDIDATES Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment Regards, SMITHA *DO REFER YOUR FRIENDS* !!!!

Greetings from The Job Factory !! We are hiring for Top MNC'S for International process Location: Bengaluru, Karnataka, India (Work from Office) Why Join Us? We Were a rapidly-growing global BPO servicing clients in the US/UK markets. Join our ambitious, friendly team where your voice makes a differenceand your growth matters. You'll gain international exposure, sharpen your communication skills, and build a career in a dynamic environment that values you. For More Details Call : HR smitha @ 9880964847 / 9900348707 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM What You'll Do: Handle inbound (and sometimes outbound) voice calls with international customers (US/UK time zones), delivering excellent service. Resolve queries, complaints and requests with empathy, clarity and accuracy. Document customer interactions in our CRM accurately; escalate where needed. Work in rotational / night shifts aligned with international time-zones (e.g., US evening / UK morning). Achieve performance metrics: first-call resolution, average handle time, customer satisfaction ratings. Be part of process improvement suggest ideas, help enhance the voice experience. What Were Looking For: Strong English communication skills (spoken & written); comfortable with US/UK accents. Diploma/12 th pass or any graduate; freshers are welcome (with strong communication) and candidates with 0-5 years voice-process experience preferred. Ready to work night shifts / rotational shifts. Basic computer skills and a willingness to learn CRM / call-centre tools. Good listening, problem-solving, multitasking and interpersonal skills. A positive, customer-first attitude and a desire to grow in a service-driven role. What Youll Get: Competitive salary + performance incentives + night-shift allowances. Comprehensive training to build your voice skills and client interaction confidence. Friendly & inclusive workplace, peer support, fun team activities. Convenient office location in Bengaluru with transportation support . Regards, Smitha HR TEAM